Adobe Acrobat reinstall issue-serial number

Hello-
I recently had to do a full reinstall on my Windows 7 OS.  However when I did this it deleted my registered Adobe Acrobat ver. 9 program.  Unfortunetely I do not have my original disks and had to download the program from your website.  AcroPro90_efg.exe.
I retrieved my registered account information with my original serial number.
Upon installling the downloaded version and asked for my serial number I got an error message:  Invalid serial number.  I checked and rechecked the number and still get the error message. 
Any help with this would be helpful.
Thanks.

http://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
Good Luck

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