Adobe Acrobat Standard - 22002418 - Lost Media

Need to install Adobe Acrobat Standard 9.0today and client has lost the media. Is there a download to just the media? If not, what is the method to obtain new media?
Thank you.

If the media was registered or at least have the key, then you may be able to download it. If not, then your client probably needs to look for the $$ to buy a new copy. As Bernd says, customer support is your route.
I guess that if the client has the key code, then possibly the demo version can be upgraded, don't know.

Similar Messages

  • Adobe Acrobat Standard - 22002418

    Need to install today and client has lost the media. Is there
    a download to just the media? If not, what is the method to obtain
    new media?
    Thank you.

    Hi
    This is the forum for the acrobat.com service, you should
    have more luck posting in the general acrobat forum.
    http://www.adobeforums.com/cgi-bin/webx/.3bbeda8b/

  • Adobe Acrobat Standard 9.0- 2 different part numbers?

    I see two different part numbes while shopping for Adobe Acrobat Standard 9.0. 22002418 and 22002420. Does anyone know the difference?

    I don't know about the numbers, though it appears to be related to specific versions. For instance, you have a full retail version and an OEM version with the same number (only OEM added). There is a DVD version supposedly. What raises flags for me are the Retail versus 1 user versions. As far as I know, all versions are 1 user unless you are purchasing a volume license. The other flag is the sale of the OEM version on line. That is not consistent with the OEM process. You may be able to purchase a legit copy at this location, but you are taking a risk. The site looks perfectly legit, but most bogus sites do. Good luck in whatever decision you make.

  • Adobe Acrobat Standard X Download

    Hi,
    I purchased a box version of Adobe Acrobat Standard X and have misplaced the media. I still have the serial number but can't seem to find the download link anywhere.
    Can someone provide a link to this download?
    Thanks in advance.

    Visokoo Kglad is correct there are no public downloads of Acrobat Standard 10 available.  This is because a trial version of Standard was never released only Acrobat Professional.
    If you had previously purchased the software from Adobe directly and choosen the download option then it would be available under your account.

  • Adobe Acrobat Standard 10 download

    I have a license for Adobe Acrobat Standard X but no media (this is a new Dell computer).  I've looked all over the site and I get directed to Adobe Acrobat Pro X to download. I tried downloading Pro X and using my license but that failed since it's only a license for Acrobat Standard.
    If someone could please direct me to the location for Acrobat Standard 10 download I would greatly appreciate it.
    Thanks!

    Same question here.  I'm all about saving the planet by not providing media--except when it is also used opportunistically to help augment sales of the upstream products (in this case, Acrobat Pro, which I'm sure will be the end result of this being so obfuscating, at least for many ... nothing like good, old fashioned trickery to drive sales!).
    As a sidenote/editorial on this:  Kudos to Microsoft, as they have recently really loosened the reigns with locking serial numbers to specific versions of core software (e.g., Windows, Office)--and also have begun providing easily located download locations for these products that are available to the public.  Without a serial number, you picka version and run a trial.  Want to activate one?  No problem--pop the serial number/product number in for the version you own, and bang!  You activate the version you have a license for.  It's not rocket science, but it is progress--and it punishes paying customers far less than these earlier practices of hiding media/downloads and serial locking used to.
    Anyway, the card for Adobe Acrobat X Standard we received simply says:
    DO NOT DISCARD
    this card includes the serial number for Adobe Acrobat X Standard.  Keep this card in a safe place.  you will need the serial number to reinstall the software.
    http://www.adobe.com/support
    [Something in Spanish]
    [Something in German]
    Product Serial Number
    The flip side has UPC / SKU information.
    So let me see if I missed any of the proposed solutions offered so far, none of which (it seems to me) offer any type of workable solution whatsoever:
    Download the Pro version instead, or the updates for the software you don't have, using the first link proposed.  Problem:  You can't install/activate the Standard software using the available Pro download, and the updates don't install the software.
    Contact Adobe.  Problem:  You didn't buy the software from them, ergo, it's not their problem, and they probably won't help you.
    Oh, for crying out loud, you're still buying software, why don't you just download cracked versions like smart people?  Problem:  It's an interesting proposition, but not really workable in a business environment.
    Did I miss any?
    I called Dell Pro Support the day we received the first system like this.  Why?  One day, I know I will need it, and won't have the time to deal with it when we do.  Call me crazy ... I guess I'm a planner.
    Quick as a flash, Dell's suggestions were as follows:
    Rev. 1:  "Just download it."  This is such an elegant solution!  I don't know why I had not thought of this before.  Only a fool couldn't figure out instructions so crisp, clean, and elegant.  One snag--I'm apparently a fool, but smart enough to know I'm a fool, so I pointed out that I need some more specific information than that.
    Rev. 2:  "Download it from Adobe's site."  This is even better.  I love specific, foolproof solutions like "use [their] website"!  The web is just dripping with awesome!!  And with only (conservatively) a trillion odd webpages out there, you can find anything!  One pointed problem though:  fools (like me) have problems sifting through all those pesky pages, especially finding software that isn't available to download.  Still, it feels we're making progress.  I protest my foolishness yet again to the support technician ... maybe we could guide my foolish fingers through the process of finding something as obvious as "... Adobe's site."
    Rev. 3:  "You can download it from CNET's Download.com site"  This was very exciting news.  Apart from one thing--they do (unbeknownst to me, but apparently knownst to Dell) offer a download of Acrobat 9 Standard.  Actually something I did *not* already know, but as a certified fool, I deem the process of using an Acrobat X Standard serial number to activate a downloaded copy of Acrobat 9 Standard too prone to failure, so we continue ...
    Rev. 4: "Well, you'll have to contact Adobe for help with this, we are just the reseller."  As a fool who has been on this treadmill before, I explain that Adobe's support is trained to quickly spot and root out fools like me the instant we call.  They use trickery like, "You'll have to contact the OEM for support on this software.  If they truly run out of options, they can internally escalate and contact our product support team directly."  At this point, I thank the technician emphatically for his earnest efforts at helping someone so foolish with such a silly problem as not being able to reinstall the software he paid for with his shiny new 'puter.  I'm sure there are far more pressing issues than dealing with the likes of me.  After thanking him, I confirmed the technician's name, and asked for the case number again, so that if (i.e., when) Adobe explained how they may not be able to help a fool who bought this software via an OEM bundle, and that I would have to go back to the OEM for help with this, I could quickly reference the case #, and escalate the issue for a more workable solution.  As I said, I wouldn't want to waste anyone's time.  Apparently, this triggered a though on the other end ...
    Rev. 5: "Do you mind if I place you on hold while I research this a minute?"  So after about 15 more minutes on hold, the technician at least came back with a conclusion of, "I'm not sure, and neither is our internal team I have immediate access to.  We are reaching out internally to our product support team for Adobe products and they are going to have to get in touch with our internal contacts at Adobe.  We'll call you back."
    So stay tuned.
    Rev. 6: "Apparently, this just got SKU'd in our system about a week ago, and the software ISN'T AVAILABLE yet ... we are going to have physical media and will be able to send it to you ... there may be a download site available at some point, just not right now"   I'm skeptical this will end up being a media solution--it seems that they will eventually provide a download link or some way of registering/linking the serial number on the card with an online account with Adobe, in order to facilitate downloads in the future.
    By my count, including the earlier attempts others have made at solving this, this makes about 9 well thought out, proven, and tested solutions to such a silly problem.  We are still waiting on one that is foolproof though ... if only I were more technically apt, I'm sure one of the others offered herein would have solved this for me by now.  Yet I continue to wait ...

  • I am unable to download Adobe Acrobat Standard from the cloud says the "Adobe Acrobat is not currently available for your language or platform." I am running Vista and using Chrome

    I just subscribed to Adobe Acrobat Standard from the cloud. I am running microsoft Vista and Google Chrome browser. I get the error message Adobe Acrobat is not currently available for your language or platform. For a list of supported platforms and languages: and I believe I meet the Vista requirements. How do I resolve this issue?

    LorettaKallen are you trying to install Adobe Acrobat Standard 11 utilizing the Adobe Application Manager?  Do you receive the same error message if you use Internet Explorer or Firefox?

  • How do I customize Adobe Acrobat Standard DC or Adobe Acrobat Pro DC to do what I'd like?  Actually this a multiple-question inquiry.

    Note, I was unable to find a "How TO", Tutorial, or FAQ relevant to the following questions.
    For instance, how do I easily append to an existing PDF with minimum clicks (which I could do with an earlier version of Acrobat Standard)?
    I'm using a 30-day trial of Adobe Acrobat Pro DC to scan documents and in certain situations, append to existing PDFs.
    I'd prefer to trial the Adobe Acrobat Standard vs. Pro DC because that's what I intend to purchase.  I'd prefer to not get accustomed to Pro if Standard is very different.
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    2. Alternatively, is there a Tool or a way to create a local customized Profile and default to that Profile to avoid having to repeat the following steps?
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    3. Please find attached the following snapshots/images... CORRECTION, IF ADOBE SUPPORT CONTACTS ME ABOUT THIS, I'LL GLADLY FORWARD SCREENSHOTS.
       Meaning, there does not appear to be a way to include screenshots on Forums.
    3a See Error.  Is there a way to get a more accurate description of the error (i.e., turn on debugging etc.)?
    3b When Creating a PDF, the prompts still seen after clicking "Configure Presets" and changing Color Mode from AutoDetect to Black and White.  Why?
    3c Custom Scan Input, where I changed Color Mode from AutoDetect to Black and White and why I must also tell Acrobat to append AND to browse to a pre-defined default location?
    4. Must I be "Logged in" to use the product?  The first time launching it, I was prompted to login using the credentials used to create the account and download the product.  Now when using the product it appears to be automatically "Logged in" or online.  I would prefer to use it in an "offline mode" if there is such a thing.
    5. Once the product is purchased, what are my support options?  Can questions be answered or issues resolved with a phone call or are they limited to the Acrobat Forum(s) and/or Adobe Communities?  Even after clicking "Ready to contact us?  Start here." I'm only given the Forum option (over and over) vs. Chat vs. Email Support etc.
    If I've posted these inquiries to the wrong Forum or Discussion, if prudent, please collectively relocate them.  Regardless, please advise.  Thanks!

    uninstall all acrobat/reader versions and retry installing.
    or check your log files for more specific help, Troubleshoot install issues with log files | CS5, CS5.5, CS6

  • How can I turn off the DEP for adobe acrobat standard 8

    Hi all,
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    I am using Windows Vista system, and the error message accured just few weeks ago, in the past I was always able
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    Thank you in advance for your kind support and best regards,
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    Purchase or create a silent ringtone and assign it to that contact.

  • Unable to save a document after signing it in Adobe Acrobat Standard XI.

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    Other users on my network are not encountering this issue, however some are running a different mix of Office and Acrobat. (Such as Office 2010  and Acrobat X, etc)
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    Has anyone else run ino this issue with Acrobat Standard XI? If so what did you do to resolve the issue? Thank you for any help that you can give me.
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    Also my user is has full Admin rights to his workstation and has the appropriate security rights to the folders he is trying to save the signed document to.

    I would like to confirm the exact same message is happening with us.
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  • How to lock ''Navigation Pane'' in Adobe Acrobat Standard 9

    Hello everyone, I want the Navigation Pane in Adobe Acrobat Standard 9 locked. I want the navigation pane lock in this position. Can it be possible ?

    thank you for the suggestion, but I do not have a "Send Email" or "Submit" button available in my version. I have "Attach to email" option which automatically opens a new message in MS outlook (which I did not set up, it just started doing so automatically) without any further dialogue boxes or options.
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  • Adobe Acrobat Standard 9.3.1 loads pages very slowly with Windows XP 64 bit version

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    Quote
    Originally posted by Some1ne
    Here's a step-by-step description of how to install the RealTek RTL8169/8110 driver, as the process isn't quite as straightforward as it should be:
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  • Adobe Acrobat Standard or Pro?

    I am updating a project, that I did not original work on, that was developed using Acrobat 7.0 and Distiller 7.0. It added the ability to save report files in PDF format and to digitally sign them. Besides the files generated by the SDK there are other files that were generated and edited by Acrobat 7.0 and Distiller 7.0. Files ending in .js looks like I just need a text editor and .api is generated by the SDK. Then I have files templates BlankPageDoc.pdf, BlankPageDoc.ps, TempDoc.pdf that were generate by Distiller. Then I have another file with the extension .joboptions that I don't know how it was generated.
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  • Installation for Adobe Acrobat Standard 9 and Premiere Elements 8

    Hey guys,
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    Hi DJRicky7,
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  • How to Disable Updates in Adobe Acrobat Standard

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    Go here:
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  • Reinstallation of Adobe Acrobat Standard 9.0

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