Adobe Acrobat Standard XI Not Responding

This is the third time this has happened. While scrolling down the page, Acrobat stops responding. I have to uninstall and reinstall the software and then it works again. Any ideas how to prevent this from happening again?

Anubha,
I did not receive a response to my comment (#7, Jan 29) for my specific situation. In it are all the details that have been requested by Adobe more than once. No, I have never used a third party pdf creator. If this is a Win 7 problem, as suggested by another member, we won't get any help from MS as the have stopped supporting Win 7. This problem may be an interesting marketing ploy for us to go to Win 8 or 10 and or buy a new computer.
Here is Item #7 copied and pasted to hopefully save some time.
"I am experiencing the same random "Not responding" issue. Here is some additional information. I am using Acrobat Pro 11.0.10 installed as part of Adobe Creative Cloud subscription. The Creative Cloud indicates the SW is up to date even though the update history does not show any updates applied.
I am running Windows 7 Ultimate SP1 64 bit. This happens in all applications where I use the Print command and select Adobe PDF printer. It does not matter when the files are created. Another symptom is the "Convert" button in Internet Explorer (v11.0.9600.17501) does not work. Nothing happens when it is clicked.
Hopefully we have provided sufficient information for Adobe to find the SW issue and fix it.
Ironically, Acrobat has been one of my most reliable go to tools."

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