Adobe Acrobat Standard8.1/MS Office Word compatibility issues

I have a new lap top with Windows XP, MS Office 2007, and Acrobat Standard 8.1. I am trying to convert a file to pdf. The MS Office Word document uses the Table of Contents, Table of Figures, and Bibliography/citations features, among others. In the Acrobat ribbon (Acrobat PDFMaker)/Preferences, I have the "Convert Word Headings to Bookmarks," the "Convert cross-references and table of contents," and "Convert footnote and end note links" marked. On the Settings tab, everything except "Create PDF/A-1a:2005 compliant file" and "Attach source file to Adobe PDF" are marked. Whew!
When I then use the "Create PDF" option in Word, my files starts to convert and then just stops--no message, nothing. If I try to convert the file from inside Adobe Acrobat using "Create PDF/From File...", I get the following message: "An unexpected error occurred. PDFMaker was unable to produce the Adobe PDF."
My IS&T department contacted Adobe and was told that Acrobat Standard 8 does not support the MS Office Word features I noted above (TOC, TOF, Bib). Previously I used Standard 2003(?) and TOC worked there.
I have scanned the ENTIRE forum and do not see that anyone has had this issue before. What am I doing wrong? And/or any suggestions?

This has been going on for a year now with Acrobat 8 and all of its updates. The bottom line is that they are still not truly compatible with Office 2007, esp. if you are running XP. About 75% of the functions in Acrobat still don't work- for instance, it absolutely will not let you create a multi-document pdf.
I have spend hours over the last year with the highest level tech guys at Acrobat and the bottom line is that the two peices of software don't work well together because Acrobat now views MS as a competitor and vice versa. They didn't share code information with one another on Vista-Office 2007-Acrobat 8, so they simply don't function well.

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Message was edited by: CtDave

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Message was edited by: Uchiha971

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Bernd,
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