Adobe Acrobat Update Error 1612

I work in IT and I am trying to get Adobe Acrobat Standard 9.3.3 to update to the security patch, 9.3.4. It is not working at all. It comes up and says it will download and install but comes up with this:
When I click details it sends me to this link: http://kb2.adobe.com/cps/852/cpsid_85258.html
This was no help at all as my error code was not even included. I have tried uninstalling the program and a pop-up box comes up that says the same thing as the window above. I tried running a repair or reinstalling it with the same result. Please Help! I need a solution so that I can get this updated and know what to do if this continues to be an issue.
Thanks!
Nate

You can try to validate all values in the SourceList registry under the key that looks like the one below:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\68AB67CA3301004F7706000000000000
Depending on the flavor of the Acrobat installed on your system, it may look a bit different, but
68AB67CA3301004F7706000000000000 portion always starts from 68AB67......
By validate I mean you need to make sure that all referenced pathes exist.
There is one more file that Windows Installer Service is relying on - this file is the original AcroPro.msi or AcroStd.msi file cached in the C:\Windows\Installer folder and renamed to something like 9f32196.msi (numbers are random)
For Acrobat Pro it should be around 6 MB - almost the same size as in the original installer package.
Double check that the file exists.
If it does not help, your best bet is to cleanup Acrobat from the system using recommended tools and start over.
Do not delete any files manually - it will corrupt your system further.

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Adobe Acrobat update error: 1603 | 11.0.07/11.0.08/11.0.09

Hello,
i get an error when i try to update Acrobat Pro XI 11.0.06 to 11.0.07/11.0.08 or 11.0.09 with the msp files from the adobe download page.
In the end of the installation procedure the installer is doing a roll-back and the installation returns an error code 1603
- uninstall Adobe Acrobat and Reader , install Acrobat 11.0.0.0 and Update to 11.0.09 --> 1603
- uninstall Adobe Acrobat and Reader , execute the adobe cleaner tool and then install Acrobat 11.0.0.0 and Update to 11.0.09 --> 1603
- uninstall Reader und update Arobat --> 1603
- http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html
the update from 11.0.0 to 11.0.06 works without problems on my computers.
please help me!
the log file is too large to upload here the whole file.. But here is a short summary:
- Paket: Microsoft .NET Framework 2.0 x64
- Speicherort: http://www.microsoft.com/downloads/details.aspx?FamilyID=
b44a0000-acf8-4fa1-affb-40e78d788b00&displaylang=en
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MSI (s) (CC:20) [10:38:15:543]: Produkt: Adobe Acrobat XI Pro - Update "Adobe Acrobat XI (11.0.09)" konnte nicht installiert werden. Fehlercode 1603. Weitere Informationen sind in der Protokolldatei c:\uhdlogs\AdobeAcrobat.log enthalten.
MSI (s) (CC:20) [10:38:15:543]: Ein Update wurde durch Windows Installer installiert. Produktname: Adobe Acrobat XI Pro. Produktversion: 11.0.09. Produktsprache: 1031. Hersteller: Adobe Systems. Updatename: Adobe Acrobat XI (11.0.09). Erfolg- bzw. Fehlerstatus der Installation: 1603.
MSI (s) (CC:20) [10:38:15:543]: Note: 1: 1729
MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
MSI (s) (CC:20) [10:38:15:543]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
MSI (s) (CC:20) [10:38:15:543]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
MSI (s) (CC:20) [10:38:15:543]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
MSI (s) (CC:20) [10:38:15:543]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (CC:20) [10:38:15:543]: Transforming table Error.
MSI (s) (CC:20) [10:38:15:543]: Produkt: Adobe Acrobat XI Pro -- Configuration failed.
MSI (s) (CC:20) [10:38:15:543]: Das Produkt wurde durch Windows Installer neu konfiguriert. Produktname: Adobe Acrobat XI Pro. Produktversion: 11.0.09. Produktsprache: 1031. Hersteller: Adobe Systems. Erfolg- bzw. Fehlerstatus der neuen Konfiguration: 1603.
MSI (s) (CC:20) [10:38:15:543]: Attempting to delete file C:\Windows\Installer\5ef892.msp
MSI (s) (CC:20) [10:38:15:543]: Unable to delete the file. LastError = 32
MSI (s) (CC:20) [10:38:15:543]: Attempting to delete file C:\Windows\Installer\5ef893.mst
MSI (s) (CC:20) [10:38:15:543]: Unable to delete the file. LastError = 32
MSI (s) (CC:20) [10:38:15:559]: Deferring clean up of packages/files, if any exist
MSI (s) (CC:20) [10:38:15:559]: Attempting to delete file C:\Windows\Installer\5ef892.msp
MSI (s) (CC:20) [10:38:15:574]: Attempting to delete file C:\Windows\Installer\5ef893.mst
MSI (s) (CC:20) [10:38:15:574]: MainEngineThread is returning 1603
MSI (s) (CC:2C) [10:38:15:574]: No System Restore sequence number for this installation.
=== Protokollierung beendet: 24.10.2014 10:38:15 ===
MSI (s) (CC:2C) [10:38:15:590]: User policy value 'DisableRollback' is 0
MSI (s) (CC:2C) [10:38:15:590]: Machine policy value 'DisableRollback' is 0
MSI (s) (CC:2C) [10:38:15:590]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (CC:2C) [10:38:15:590]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (CC:2C) [10:38:15:590]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (CC:2C) [10:38:15:590]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (CC:2C) [10:38:15:590]: Restoring environment variables
MSI (s) (CC:2C) [10:38:15:590]: Destroying RemoteAPI object.
MSI (s) (CC:68) [10:38:15:590]: Custom Action Manager thread ending.
MSI (c) (98:88) [10:38:15:590]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (98:88) [10:38:15:590]: MainEngineThread is returning 1603
=== Verbose logging stopped: 24.10.2014 10:38:15 ===

Running into the same issue over here. It seems like it has to do with applying a transform to the installation, so it could be related with a particular setting put in place using the Adobe Customization Wizard.
It's really kind of hit or miss, because it appears to affect those with previous versions of Acrobat or Reader installed, but that isn't always the case.
Had this happen to systems that haven't had any sort of Adobe product installed prior.
It's always the same thing too. Error 1603 is spit out after it can't remove select files in C:\Windows\Installer
After digging through the system, the files that it's looking to delete aren't even there to begin with.

Error 1923: Adobe Acrobat Update Service (AdobeARMService) could not be installed

When I try to update my copy of Adobe Reader, I get
Error 1923: Adobe Acrobat Update Service (AdobeARMService) could not be installed.
Verify that you have sufficient privileges to install system services.
This occurs even when I run the install program with "Run as Administrator".
And it occurs for release 11 and the older release 10.
How do I get around this problem?

Hi,
Please check the following thread for solution: http://forums.adobe.com/message/4789492
Thanks

Error:1602 , Adobe Acrobat Updater - Update Failed

My operating system is Windows 7 Professional, 64-bit
After installing Creative Suites 4 and downloading updates, I received an Acrobat Updater notification that Updates were available.
I clicked on the Adobe Acrobat Updater icon and ultimately got the following Error.
Adobe Acrobat Updater, Update Failed, Error:1602
This was solved by going to C:\ProgramData\Adobe\Acrobat\9.2\ARM
I deleted the contents of the ARM folder and then ran "Check for Updates" from Adobe Acrobat. This re-populated the ARM folder with the correct folder and files. Updater ran and I followed the instructions to restart my computer and now it works well.

Ronald Segerstrom for questions regarding an Acrobat specific update please repost your inquiry to the Acrobat Windows forum.

Error Message reads: "Adobe Acrobat Updater Certificate failed to install."

I am unable to make any updates to my Adobe programs (including creative suite CS3). Everytime I try, I type in my password, but I always get the same error message: Adobe Acrobat Updater Certificate failed to install.
I believe this is happening because I actually inherited my Adobe programs, including the MacBook Pro the programs are installed on. The owner used to be a relative who, sadly, passed away. I thought I had changed everything to be under my name as the owner, but having never done it before it's possible I missed something? Perhaps my relative's name is still recognized as the owner?
Please help as this is wreaking havoc in many "little" ways...
Thanks.

Had the same problem. Found two updaters on the computer. Go to "applications/utilities/adobe utilities". Threw away the folder "Adobe Updater5". Ran the "Adobe Updater6/Adobe Updater.app". Problem gone.

How to overcome error 1603 in adobe acrobat updater?

how to overcome error 1603 in adobe acrobat updater?

Error 1603 | Install | CS5 products :
http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-products.html

Can you help complete the Adobe Acrobat update installation?

The Adobe Acrobat Update Installation has been going on for hours. Can you please complete the installation?

My image is a screenshot saved to my desktop.
When the install fails, this is the message I get:
"The update could not be applied because the Adobe Reader application contents were modified since the original installation.
Please reinstall Adobe Reader and check for updates again.
Error: 1301"
When this happened once before your tech had me work with the root user on my computer.
Today I went to the Error 1301 site and followed the directions: (System Preferences, Account Login, Login Options, and Join for Network Account Server; when the Directory Utility opened, I unlocked the Directory Utility window, chose Enable Root User from the Edit menu, but couldn't accomplish the next step in the directions: "Enter the root password you wish to use in both the Password and Verify fields".
tottieirene

Acrobat Updater Error 1300

Hi,
I have Adobe Acrobat Std 9.2 installed on an Acer tablet running Windows 8 Professional. When I attempt to install the 9.5.4 update, I receive the following message: "Cannot install the update. Please run Adobe Acrobat Repair. Error: 1300"
I have already tried installing the Adobe Acrobat Updater and removing and completely reinstalling Acrobat Standard on the tablet.
Any help would be greatly appreciated.

You can not typically update in one step, but by installing each update up to where you are going to end. It is not clear how you are trying to update. The typical was is from Help>Updates in Acrobat. If there are more than one, install them in order. I am not that sure what you will see since I typically download the updates separately. However, I think that what you are offered with this approach are typically cummulative sets that skip some of the downloads I indicate below.
You can also download the updates from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows (similar for MAC). In the latter case you need to install each update in order unless the download indicates otherwise (you should be able to skip 9.3.1&4 and 9.4.1&3&4&7 - easy to check by starting at the top and checking prior versions required). After each update you can generally continue and only reboot after the last one.
I suspect this multiple update issue is the problem you are having.

Adobe Acrobat Update Manager Stalls Apple

Every time I start up the PowerBook, the Adobe Acrobat Update Manager (for Adobe Acrobat 7.0 Professional) stalls the start-up. An error window shows, on the Apple, indicating this. It requires, each and every time, a manual close-out of the Adobe updater. I have tried to remove updater, and yet it continues. This is NOT for the Reader but for the full-blown Adobe Acrobat program. Thank you.

Hi Jay, open Acrobat>Preferences and check for automatic updates to uncheck.
Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check System Preferences, the Other row for possibilities.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons

Installing Acrobat Update error 1013

I received an Adobe Acrobat update this morning, and tried to install it.
Towards the end of the process, I received an error alert (1013).
Checking with Adobe, their recommendation was to enable the root user to complete the installation.
Checking with Apple, there were three different articles about enabling the root user, and each one of their instructions referred to
"Add" or "Edit" buttons in the System Preferences/Users and Groups/Login Items.
There are no such buttons or menus in the Login Items window.
Apple's instructions refer to items that don't exist in the Login Items window.
How do I enable the root user?
please advise.
Thanks

Apple instructions are missing a step: they do not instruct the user to "Login Options" in the Users & Groups Menu, where Network Account Server lives, and the "Join...." button is located.
glharrell wrote:
glharrell wrote:
I received an Adobe Acrobat update this morning, and tried to install it.
Towards the end of the process, I received an error alert (1013).
Checking with Adobe, their recommendation was to enable the root user to complete the installation.
Checking with Apple, there were three different articles about enabling the root user, and each one of their instructions referred to
"Add" or "Edit" buttons in the System Preferences/Users and Groups/Login Items.
There are no such buttons or menus in the Login Items window.
Apple's instructions refer to items that don't exist in the Login Items window.
How do I enable the root user?
please advise.
Thanks

What is the Adobe Acrobat Updater PDF Repair Setup Computer Freeze Solution?

I'm using CS4 Creative Suite 4 Design Premium.
The Adobe Acrobat Updater keeps urging me to upgrade to Acrobat 9.3.3. When I attempt to do so, I get a Repair Setup screen saying, "Acrobat has detected that there are missing components that require repair. Select the optional components you would like to repair and click Continue. Deselect a component to completely remove it. Click Cancel to cancel the component repair process." The Adobe PDF Printer is shown with a checkbox next to it.
At this point, the check box next to the Adobe PDF Printer, the Cancel button, and the Continue button are all not operable. The whole update process becomes frozen. Even a Force Quit will not remove the updater from the screen. The only way to get rid of it is with a restart.
This keeps happening over and over again and is becoming annoying.
How can this problem be resolved?
Please advise.
Thanks!
MacBook Pro 2.4 GHz Intel Core 2 Duo
Mac OS 10.5.8

Look to see if something similar to:
Adobe PDF or Adobe quality PDF when you go to the print menu and click on PDF.
http://screencast.com/t/MWI0M2Q1M here is expample of what you see in OSX.4.11
5 and 6 should have a choice of adobe pdf or adobe quality PDF.
IF it does delete the AdobePDF Print driver from Printer Utility and use this.
read this:
http://indesignsecrets.com/acrobats-adobe-pdf-printer-replaced-in-snow-leopard.php although it has to do with Snow leopard it does alos mention X.5.8. as well.
Try repairing acrobat installation then running the installer if it gets stuck 've run out of suggestions other than remove Acrobat all together evrything you can find anywhere on the computer (except your PDF and start from scratch. upgrading from 9.0 through each of upgradeds.

Kan Service Adobe Acrobat Update Service (Adobe ARM Service) niet installeren. Controleer of voldoende rechten heeft om systeemservices te installeren.

Ik probeer de Reader te installeren, maar krijg steeds deze melding: Kan Service Adobe Acrobat Update Service (Adobe ARM Service) niet installeren. Controleer of voldoende rechten heeft om systeemservices te installeren.
Weet iemand hoe dit op te lossen?

Try the following:
uninstall any current Reader version using http://labs.adobe.com/downloads/acrobatcleaner.html
download and run the offline installer from http://get.adobe.com/reader/enterprise/
Make sure you run both uninstaller & installer when logged in as an Administrator user.

Adobe Acrobat Update Service

Hello,
we have a problem with the service "Adobe Acrobat Update" (AdobeARMservice). We observe that sometimes to open a PDF Document needs more time while the service is running, as the same Document needs while the servcie is disabled. for example 30 seconds while service is running to 2 seconds while its disabled.
Did you noticed the same issue, or have a solution?
Notic: It is not the Virusscan-issue (McAfee) this is fixed.
Best regards.

It is highly unlikely that this Service can cause the delay.
Here is what we can do to rule it out-
1. Please enable full verbose MSI logging on this system (Google for the instructions)
2. Enable Adobe Reader Updater verbose logging -
In the registry below set iLogLevel DWORD value to 1.
HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe ARM\1.0\ARM (if you have 32bit OS)
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\1.0\ARM (if you have 64bit OS)
3. Delete AdobeARM.log file from User %Temp% folder
4. Open your PDF document, wait for ~40 seconds
If you confirm the delay in loading PDF, collect AdobeARM.log file and latest file called MSIxxxx.log (if exists) from User Temp folder, Zip them and e-mail to me - please do not post content here - they could be big.

I keep getting Adobe Acrobat Updater message. I am using 9.5.2. Keep getting this message(see below)

"Adobe Acrobat Updater has not been able to check for updates recently. Check online to see if solutions are available from the Adobe Web site."
Can anyone help?
Thanks, Alan

As Bill suggest, update Acrobat manually. Here are the settings to disable Auto Update.
Lauch Acrobat.
Click on "Edit" -> "Preferences" -> Updates (on the right side of the panel).
Select the radio button "Do not download or install updates automatically".
Click on "OK".
Regards,
Deepak

Adobe Acrobat Updater is an application downloaded...

This message pops up every 3 days and I don't know why. How do I get rid of it?
"Adobe Acrobat Updater is an application downloaded from the internet. Are you sure you want to open it? Safari downloaded this file on October 19, 2009."

There is a description of the solution on the Adobe website here:
http://kb2.adobe.com/cps/402/kb402251.html#main_Turn_off_automatic_updates_on_Ma c_OS
In summary, open the AdobeUpdaterPrefs.dat file and change
<AutoCheck>1</AutoCheck>
to
<AutoCheck>0</AutoCheck>
HTH,

Adobe Acrobat Update Error 1612

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