Adobe Acrobat: updates beyond 6.02 don't install

At some point Adobe Acrobat 6.02 Professional started taking 5 minutes to start. Maybe this was when I updated to Tiger, I'm not sure. It sits there and queries the Adobe website for updates, then tells me it's updated and I have to restart the computer. This is every time I open Acrobat, and it's always 6.02 (it never updates). I've downloaded the 6.03 and 6.04 Acrobat Professional updates from the Adobe website but they won't install, saying they can't find a qualifying version of Acrobat Reader. Yes, the Professional update thinks it's a Reader update. Reader 7.07 won't install, the installer queries the Adobe website which never responds. Is anyone else having these problems? I hate to buy a new copy of Acrobat, it's expensive and 6.02 does everything I need (after it opens!)
G5 dual 1.8GHz Mac OS X (10.4.5)

Have you tried reinstalling Acrobat Professional 6.0.2?
No.
Have you tried repairing permissions?
I run DisUtility and DiskWarrior regularly, they repair permissions.
Have you tried to use Preview to read documents that Acrobat Professional
won't read?
Acrobat Professional reads everything, Preview works good too. What doesn't work is using Safari for PDFs, or, specifically, the "bigger" button doesn't work so the pages are usually too small to read. I have Preview set as the default application for PDFs. Is there some way to tell Safari not to open PDFs but instead use the default application? I don't see anything in the Safari Preferences to do that.
When you are running the 6.0.3 updater are you just selecting the Acrobat
Professional Folder or the actual Application itself.
I selected the Acrobat 6.02 Professional application.
I see what the problem is. On the Adobe website when you click to download the Acrobat Professional 6.03 updater it instead downloads the Acrobat Reader 6.03 updater. I'll e-mail Adobe about that. Without the 6.03 update I can't update to 6.04.
I still don't see what the problem is installing the 7.07 Reader. I've tried half a dozen times.

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Error 1923: Adobe Acrobat Update Service (AdobeARMService) could not be installed

When I try to update my copy of Adobe Reader, I get
Error 1923: Adobe Acrobat Update Service (AdobeARMService) could not be installed.
Verify that you have sufficient privileges to install system services.
This occurs even when I run the install program with "Run as Administrator".
And it occurs for release 11 and the older release 10.
How do I get around this problem?

Hi,
Please check the following thread for solution: http://forums.adobe.com/message/4789492
Thanks

Adobe Acrobat Updater is an application downloaded...

This message pops up every 3 days and I don't know why. How do I get rid of it?
"Adobe Acrobat Updater is an application downloaded from the internet. Are you sure you want to open it? Safari downloaded this file on October 19, 2009."

There is a description of the solution on the Adobe website here:
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Adobe acrobat updater has not been able to check for updates recently. Check online to see if soluti

Every time I open up a pdf file this is the message I receive: Adobe acrobat updater has not been able to check for updates recently. Check online to see if solutions are available from adobe website. I don't know what to do about it or how to fix it can some one help me.
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Moved to Acrobat Installation & Update Issues
Try to download the updates manually from the Adobe website. I believe you need something like Acrobat 9.2.x for full Windows 7 compatibility.

Adobe Acrobat Updater frozen

Hi,
I've had a look through the forum and can't seem to find anything on this problem. Adobe Acrobat Updater was updating acrobat up to 9.3.2, it was in the installation phase then about half way through it's stopped dead. The window is still there, the blue loading bar is stil pulsating and I can move it about so it hasn't totally crashed, but I can't click on the cancel button. Can't force quit out of it either.
Also there's another window 'Repair Setup' telling me "Acrobat has detected that there are missing components that require repair. Select the optional components you would like to repair..."etc Adobe PDFViewer Safari Plugin is automatically checked. This window is totally frozen, can't even move it.
On top of this Updater is cancelling out any Shutdown attempts.
My OS is 10.6.3 and I'm on an iMac.
Any help is sorely needed, I have no idea how to get round this.
Many Thanks
Edit: Another bit of info, I had acrobat open a few times during, due to work demands, I don't know if this would have effected the installation process at all.

We're aware of this bug.
it's casued if the pdfviewer plugin for safari is missing, the repair dialog wants to know if it should put it back or not.
In order to update to 9.3.2, before checking for updates, go to Acrobat preferences>Internet> display pdf in browser using: and select the version of Acrobat/reader ou want to update.
For good measure also run the self repair form the help menu, in Acrobat go to help> repair acrobat.
when that's done, go to help>check for update to update.

Error Message reads: "Adobe Acrobat Updater Certificate failed to install."

I am unable to make any updates to my Adobe programs (including creative suite CS3). Everytime I try, I type in my password, but I always get the same error message: Adobe Acrobat Updater Certificate failed to install.
I believe this is happening because I actually inherited my Adobe programs, including the MacBook Pro the programs are installed on. The owner used to be a relative who, sadly, passed away. I thought I had changed everything to be under my name as the owner, but having never done it before it's possible I missed something? Perhaps my relative's name is still recognized as the owner?
Please help as this is wreaking havoc in many "little" ways...
Thanks.

Had the same problem. Found two updaters on the computer. Go to "applications/utilities/adobe utilities". Threw away the folder "Adobe Updater5". Ran the "Adobe Updater6/Adobe Updater.app". Problem gone.

Installing stopped working adobe acrobat updater

Tried to install Adobe Acrobat Updater on Macbook but it stopped working and I tried to shut everything down but it still wouldnt shut down. I tried to install Microsoft as well but same problems.

Acrobat Updater??! Acrobat and Reader use their own internal update system and don't need an external updater. What exactly are you referring?

Adobe Acrobat Pro 9.1.1 Won't Install Updates

Adobe Updater shows that the following update is available:
Adobe Acrobat 9.2.0 (CPSID_5026)
When I select the update and click install, it downloads the the update, but as soon as it finishes downloading and starts the installation process, I get the following pop-up box:
"The installation process has incountered a problem. Please choose from the following option." My choices are "Run this update again", "Stop installing and continue later", or Cancel this update and quit".
My only real option is to cancel the update and quit.
I tried downloading the updates directly from the website in addition to downloading them from the help menu in Adobe.
Not sure if it has any relevance, but I'm currently running Windows XP Version 5.1 with Service Pack 3.
Can anyone offer some assistance to get the updates installed?

My personal experience with Acrobat updates is that they MUST be installed in numerical order. I checked the Adobe updates for Acrobat 9. There are two updates (9.1.2 and 9.1.3) that you need to download and update Acrobat before downloading and installing 9.2.0.
The update feature from inside Acrobat only seems to work if Acrobat is updated with the most recent predecessor update. A very clumsy way to do it indeed!
Good luck.
Ken Friedman

I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the progr

I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the program again? Thank you for all your help! Angelo.

If you had purchased Acrobat Standard subscription.
You need to download the application from below website :
www.cloud.acrobat.com
Sign in with Adobe ID and Password and once signed in click on Acrobat tab and download the application.
Sign in - Adobe ID

I just downloaded Adobe Acrobat XI Pro, I am in the install process now and I am getting an Error message, Error 1303, stating I need to log on as an administrator ... this is my computer so I don't understand the issue??

I just downloaded Adobe Acrobat XI Pro, I am in the install process now and I am getting an Error message, Error 1303, stating I need to log on as an administrator ... this is my computer so I don't understand the issue??

Hi MAX22,
Even though it's your computer but your user account might not have sufficient privileges to install the software.
Please try the following :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave

What is the Adobe Acrobat Updater PDF Repair Setup Computer Freeze Solution?

I'm using CS4 Creative Suite 4 Design Premium.
The Adobe Acrobat Updater keeps urging me to upgrade to Acrobat 9.3.3. When I attempt to do so, I get a Repair Setup screen saying, "Acrobat has detected that there are missing components that require repair. Select the optional components you would like to repair and click Continue. Deselect a component to completely remove it. Click Cancel to cancel the component repair process." The Adobe PDF Printer is shown with a checkbox next to it.
At this point, the check box next to the Adobe PDF Printer, the Cancel button, and the Continue button are all not operable. The whole update process becomes frozen. Even a Force Quit will not remove the updater from the screen. The only way to get rid of it is with a restart.
This keeps happening over and over again and is becoming annoying.
How can this problem be resolved?
Please advise.
Thanks!
MacBook Pro 2.4 GHz Intel Core 2 Duo
Mac OS 10.5.8

Look to see if something similar to:
Adobe PDF or Adobe quality PDF when you go to the print menu and click on PDF.
http://screencast.com/t/MWI0M2Q1M here is expample of what you see in OSX.4.11
5 and 6 should have a choice of adobe pdf or adobe quality PDF.
IF it does delete the AdobePDF Print driver from Printer Utility and use this.
read this:
http://indesignsecrets.com/acrobats-adobe-pdf-printer-replaced-in-snow-leopard.php although it has to do with Snow leopard it does alos mention X.5.8. as well.
Try repairing acrobat installation then running the installer if it gets stuck 've run out of suggestions other than remove Acrobat all together evrything you can find anywhere on the computer (except your PDF and start from scratch. upgrading from 9.0 through each of upgradeds.

Can you help complete the Adobe Acrobat update installation?

The Adobe Acrobat Update Installation has been going on for hours. Can you please complete the installation?

My image is a screenshot saved to my desktop.
When the install fails, this is the message I get:
"The update could not be applied because the Adobe Reader application contents were modified since the original installation.
Please reinstall Adobe Reader and check for updates again.
Error: 1301"
When this happened once before your tech had me work with the root user on my computer.
Today I went to the Error 1301 site and followed the directions: (System Preferences, Account Login, Login Options, and Join for Network Account Server; when the Directory Utility opened, I unlocked the Directory Utility window, chose Enable Root User from the Edit menu, but couldn't accomplish the next step in the directions: "Enter the root password you wish to use in both the Password and Verify fields".
tottieirene

Kan Service Adobe Acrobat Update Service (Adobe ARM Service) niet installeren. Controleer of voldoende rechten heeft om systeemservices te installeren.

Ik probeer de Reader te installeren, maar krijg steeds deze melding: Kan Service Adobe Acrobat Update Service (Adobe ARM Service) niet installeren. Controleer of voldoende rechten heeft om systeemservices te installeren.
Weet iemand hoe dit op te lossen?

Try the following:
uninstall any current Reader version using http://labs.adobe.com/downloads/acrobatcleaner.html
download and run the offline installer from http://get.adobe.com/reader/enterprise/
Make sure you run both uninstaller & installer when logged in as an Administrator user.

Adobe Acrobat Update Service

Hello,
we have a problem with the service "Adobe Acrobat Update" (AdobeARMservice). We observe that sometimes to open a PDF Document needs more time while the service is running, as the same Document needs while the servcie is disabled. for example 30 seconds while service is running to 2 seconds while its disabled.
Did you noticed the same issue, or have a solution?
Notic: It is not the Virusscan-issue (McAfee) this is fixed.
Best regards.

It is highly unlikely that this Service can cause the delay.
Here is what we can do to rule it out-
1. Please enable full verbose MSI logging on this system (Google for the instructions)
2. Enable Adobe Reader Updater verbose logging -
In the registry below set iLogLevel DWORD value to 1.
HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe ARM\1.0\ARM (if you have 32bit OS)
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\1.0\ARM (if you have 64bit OS)
3. Delete AdobeARM.log file from User %Temp% folder
4. Open your PDF document, wait for ~40 seconds
If you confirm the delay in loading PDF, collect AdobeARM.log file and latest file called MSIxxxx.log (if exists) from User Temp folder, Zip them and e-mail to me - please do not post content here - they could be big.

I keep getting Adobe Acrobat Updater message. I am using 9.5.2. Keep getting this message(see below)

"Adobe Acrobat Updater has not been able to check for updates recently. Check online to see if solutions are available from the Adobe Web site."
Can anyone help?
Thanks, Alan

As Bill suggest, update Acrobat manually. Here are the settings to disable Auto Update.
Lauch Acrobat.
Click on "Edit" -> "Preferences" -> Updates (on the right side of the panel).
Select the radio button "Do not download or install updates automatically".
Click on "OK".
Regards,
Deepak

Adobe Acrobat: updates beyond 6.02 don't install

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