Adobe Acrobat x (as a component of the CS6 web premium package) has stopped working after 30 days
Acrobat x (as a component of design and web premiun CS6) has stopped working30 days after installation. I am not running a trial version of CS6 - I have a valid licensed copy.
What is going on?
More details
The software Design and Web Premium CS6 was purchased / installed / and activated just over 30 days ago
All components worked fine after install
30 days after install Acrobat X just stopped working - it will not startup - no error message seen - just does not starup (not even the hour glass). All other components still work fine.
Beta CS6 Software and prerelease CS6 Software had previously been deactivated and uninstalled prior to install.
System is 64 bit Windows 7, CS6 64 bit - 8GB RAM, Duo Core 3GHZ Intel, AMD 6870 1GB GPU.
Google the same issue and you'll find there are numerous people who have the same problem - current recommendation from Adobe is to deactivate and activate again. This sounds like another 30 day workaround
IvanG
Similar Messages
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I have Adobe Acrobat installed as part of the CS6 suite.
It has stopped working (yet again -- it has done that three of four times over the last year).
I have spent days trying to repair it; etc. without any success.
The last time this happened, it was necessary for someone from Adobe to reinstall it entirely, if I remember correctly.
I give up. Can anyone tell me what I must do get the program to actually work?
I spend more time trying to get Adobe Acrobat to work, than I do actually doing my work.
My OS is Windows 8.1. My system has 16 MB of RAM, and hard disks are not overfilled.
I run update virus checker (Kaspersky) daily.
Cheers,
HughHi Hugh ,
Could you please tell what are the challenges you are facing while trying to access Acrobat ?
Do you get any error message ?If yes ,please share the screen shot of the same.
Please try the solution outlined here: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
OR
Try repairing it from Control panel, or try launching it with a different user account and check if it works or not.
Install the latest updates for Acrobat X from the link : http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
and check.
Let us know how it goes,
Regards
Sukrit Dhingra -
I had a form that auto collected data through Adobe but it has stopped working after my Acrobat X Pro did an update.
The form no longer appears in the tracker. How can this be fixed? I am using Windows 7.
It would appear that since Adobe are going to be closing the Workspace area in January 2015 that when
Acrobat did an update the ability to connect to files in the Workspace has been removed.
Is there any way to reconnect the file back to the Tracker?
Has anyone else had the same problem?
Adobe don't seem interested in helping as this question has been posted for three days and yet no response.First and foremost thing you can do it is that reset your Firefox and after that change it to safe mode.This may be happening due to venerable links getting downloaded.
enjoy free web..... :)
regards,
Gautam sharma. -
Adobe Acrobat 9.0 has stopped working (after Start Form Wizard)
Downloaded Trial for Adobe Acrobat 9.0
Tried reinstalling
Latest windows 7 patches
Adobe Acrobat 9.0 has stopped working
(after Start Form Wizard)
Windows can check online for a solution to the problem
details"
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 9.0.0.332
Application Timestamp: 4850eb76
Fault Module Name: MakeAccessible.api
Fault Module Version: 9.0.0.332
Fault Module Timestamp: 4850e54e
Exception Code: c0000005
Exception Offset: 000e1059
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
===============================
===============================
SYSTEM INFORMATION
=========================
System Parameters
Available Physical Memory: 1429660 KB
Available Virtual Memory: 1912212 KB
BIOS Version: DELL - 42302e31
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Version: 8.00.7600.16385 (win7_rtm.090713-1255)
Creation Date: 2009/07/13
Creation Time: 4:43:32 PM
Default Mail: Microsoft Office Outlook
mapi32.dll
Version: 1.0.2536.0 (win7_rtm.090713-1255)
Graphics Card: Intel(R) G33/G31 Express Chipset Family
Version: 8.14.10.1930
Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:25:18 AM
Installed Acrobat: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
Version: 9.3.2.163
Creation Date: 2010/04/03
Creation Time: 10:57:52 PM
Locale: English (United States)
Monitor:
Name: Intel(R) G33/G31 Express Chipset Family
Resolution: 1024 x 768 x 75
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.1.7600
Page File Space: 4194303 KB
Processor: x86 Family 6 Model 23 Stepping 7 GenuineIntel ~2493 Mhz
System Name: DELLINSPIRON
Temporary Directory: C:\Users\alan\AppData\Local\Temp\
Time Zone: Pacific Standard Time
Total Physical Memory: 2097151 KB
Total Virtual Memory: 2097024 KB
User Name: alan
Windows Directory: C:\Windows
Installed Plugins
=================
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Annots.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 1:59:50 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\EScript.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:05:18 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\PPKLite.api
Version: 9.0.0.0
Creation Date: 2008/06/12
Creation Time: 2:08:24 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\SendMail.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:17:10 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Updater.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:00:30 AMTo go along with Michael's suggestion, something like AA9.2 is needed for X64 systems I think. Also, be careful. Acrobat is not licensed for use on a server. Using it as a user is fine, but not as a server application. Read the license carefully.
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Adobe CS6 web premium package - Acrobat Installation
Recently I installed Adobe CS6 Web premium package on my new MAC OS X 10.8.2. However I was not able to install Adobe Acrobat Pro after several attempts?
Any idea why? Thanks/MiraMore details
The software Design and Web Premium CS6 was purchased / installed / and activated just over 30 days ago
All components worked fine after install
30 days after install Acrobat X just stopped working - it will not startup - no error message seen - just does not starup (not even the hour glass). All other components still work fine.
Beta CS6 Software and prerelease CS6 Software had previously been deactivated and uninstalled prior to install.
System is 64 bit Windows 7, CS6 64 bit - 8GB RAM, Duo Core 3GHZ Intel, AMD 6870 1GB GPU.
Google the same issue and you'll find there are numerous people who have the same problem - current recommendation from Adobe is to deactivate and activate again. This sounds like another 30 day workaround
IvanG -
My Photoshop 9 Stopped working I get the message "Elements 9 Organizer has stopped working"
My photoshop 9 program stopped working after using Adobe Premiere 9 to generate a slide show using Adobe Photoshop 9 organizer to place photos. The program crashed as I was attempting to burn a DVD. After this happened, I no longer could access the organizer in Photoshop 9. I get the message "Elements 9 organizer has stopped working" " A problem caused the program to stop working correctly, windows will close the program and notify you of a solution is found"
I tried unistalling Photoshop 9 and the problem remains.Thanks for your suggestion. I checked the Epson web site and also their technical help, they gave me their latest driver (which didn't work) but also said there were some issues with Apple's Mavericks (OS X 10.9.4) and said I should get back to Apple. Not sure were this leaves me with Adobe Elements though - perhaps I should reinstall? Thanks again for your suggestion.
-
My apple remote app on my iPhone 4S has stopped working after the 7.0.6 security update. It's not my home sharing or router setting, I have an ipad that I haven't yet updated that works completely fine and my network is run on the newest AirPort Extreme.
i have same problem but much worst.. i update my iphone4s ios 7.1.1 to 7.1.2 and my iphone CAN'T READ MY SIM, MODEM FIRMWAY GONE, IMEI GONE, and same issue as you guys can't hear sound on my speaker but using earphone works, battery drain much faster than before. Any suggestion guys to Fix my iphone.thanks a lot. APPLE PLEASE FIX. TAKE ACTION.
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I have plugged a portable battery to the USB and my macbook pro stopped working after that, right before it shut down there was a message on the screen that said something like " USB device is withdrawing so much power, please disconnect and connect again?
if the device I connected have caused this, shouldn't the macbook itself have some type of protection that should prevent this from happening.
because when I took it to an apple certified maintenance shop, the guy said that now it could only run while connected to the power. it won't run on batteries. and that I have to change the motherboard.
can I just replace the damaged part only, would apple consider this as a design issue and they could pay for it, or should I just buy a new motherboard for 800$.
Help.BB1B2,
The problem is in finding a tech shop that will/can do board level repairs on Macs. They are few. And I certainly wouldn't spend $800 on a new logic board - I would replace the computer if I had to pay that much!
You could call around to a few repair shops and see if they feel competent to isolate the problem and do a board level repair - but I'm afraid, in the end, that your search will be futile.
Sorry,
Clinton -
The pdf engine in Safari has stopped working. I can no longer view pdf files in Safari. I simply get a black window when pdf files are downloaded
Hi..
Go to /Library/Internet Plug-Ins
Move the AdobePDF browser plugin to the Trash.
Try Safari.
If you have problems locating the plugin...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
/Library/Internet Plug-Ins
Click Go -
The sound on my computer has stopped working. I have searched through countles google entries to try and figure out the problem but I can't find anything remotely useful. I never spilled any liquid or anything on my computer. I was just searching through youtube and when I clicked a video there was no sound. Then I checked iTunes and tried to play some music, still no sound. I played around with the preferences and volume control, still no sound. If you have any advice please help. Going to the apple store is so expensive and I don't have the time or money.
Did you try resetting PRAM and SMC?
Is there any red light visible in the headphone port? -
Iclouds is supposed to work from my PC but doesn't. Loaded the program several times. I have all the corrected software. I keep getting the error message: ApplePhotoStreams.exe has stopped working. Anybody out there that uses icloud with a PC???
I've got the same problem and can't find a solution for this problem...
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My wireless mouse has stopped working after I recharged the batteries,the green light does not come on. I swapped the batteries from the mouse to my wireless keyboard and they work fine in the keyboard.What can I do?
Hello:
Try resetting the SMC and PRAM.
Barry -
I am not the only one having this problem why is Mozilla not doing something about it? I am about fed up & may have to change to a different browser! Firefox was the best browser I've ever had but not anymore! Wish I could go back to the old version--it worked just fine! The new version is when I started having this trouble!
Time for Mozilla to step up & get a fix or you will be losing more than me I think! I've disabled real arcade & most other add-ons. That didn't help either.Thanks for offering help but I have done all of the above & it didn't work! I am really getting fed up with it every time I close Firefox I get the same msg. "Firefox Has Stopped Working." At other times the msg. comes when I have it open. Then I have to close & restart whatever I was doing.
Don't know what else to do! -
Thread- unfortunately the process com.android.phone has stopped working
Hello Everyone,
I am Rohit from India but recently moved to new Zealand. I have been fan of lenovo since 2008 when I purchased first laptop Lenovo 3000 Y 410. after that I have recently imporated Lenovo vibeX S960 phone.
It was started and working well initially. but one day the message pop up about upgrade the firmware.
I have updated it to Kitkat 4.4.2. After that I have been constantly getting message " unfortunatly the process com.android.phone has stopped working".
I have tried factory reset few times but the error has not been removed.
I am annoyed by this problem.
Kindly give me solution. plstry this: settings/appsswype to left until you reach ALL tab.scroll down to Phone icontap ittap on clear datatap on force stopreboot your device then try again with SSID code, if it still crash, only a factory reset probably will fix the issue.
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Adobe reader X has stopped working after autoupdate to 10.1.2 in windows 7 sp1 64 bits
Hi! My PC is Windows 7 sp1 64 bits and installed adobe reader x 10.1.0 traditional chinese. Several days ago,it had been changed to new version -- 10.1.2 after autoupdate. From then on it couldn't work and clicked "adobe reader" icon in desktop then gave me a message saying "Adobe reader has stopped working",how can I do? Can every one solve it? Thanks!
The Contents of Windows Event Viewer is under:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2012-01-16T15:48:26.000000000Z
EventRecordID
98171
Channel
Application
Computer
leekm-PC
Security
EventData
iexplore.exe
9.0.8112.16421
4d76255d
AcroRd32.dll
10.1.2.45
4f02f76f
c0000005
0011292c
1fb8
01ccd46646ec790b
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.dll
86ba9536-4059-11e1-ba94-005056c00008Hi,
It could be a case of a corrupt installation which could be causing the crash.
Could you please follow, ʇɐb ɹəuəllıʍ suggestion, and uninstall the current installation of Adobe Reader 10.1.2 and restart if prompted for.
Try and install Reader 10.1.0 again (from ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.0/zh_CN/AdbeRdr1010_zh_CN.msi).
Now update the same to 10.1.2 using the installer from http://ardownload.adobe.com/pub/adobe/reader/win/10.x/10.1.2/misc/AdbeRdr1012.msp
Try and launch Adobe Reader post the successful installation.
Do ensure not to launch the application during the updating process.
Hopefully this should fix things.
Thanks
Ankit
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