Adobe Acrobat X crashes every month around the same day
Every month, just before invoicing (when I need PDFs), my Adobe Acrobat X crashes. No PDF will open, and clicking on the program icon ignores me.
The problem is that when I try to reinstall just Acrobat, EVERY Adobe programme reinstalls. Then EVERY adobe programme wants to update to it's latest version (about a gig of downloads). This is a lot of hassle every single month. Is it going to do it forever? I have a full licence for CS6 Design Pack, and the licence number has been put in each time.
Does a REPAIR work?
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Your Acrobat is running in Trial Mode. Try this KB: Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
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Temporary fix:
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Your system of contact for help is very rigid and complecated : Hallo, you are charging me twice every month for the Adobe Creative Cloud, please, please cancel one!!!!! Hauke
Message was edited by: Hauke Juergens : Your system of contact for help is very rigid and complecated : Hallo, you are charging me twice every month for the Adobe Creative Cloud, please, please cancel one!!!!! HaukePosting here is not going to help you. This is a user to user forum. No one here has any ability to manage your account.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
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Strange problem with Adobe Acrobat X (crash without a trace)
Hi,
I have a strange problem with Adobe Acrobat. It happens totally randomly, it leaves no signs in system logs.
What is happening: during my work Adobe Acrobat sudennly crashes. After a crash I cannot run it again - system seems to do something for a second, but then nothing happends. When i look into taks manager - there are no processes of Acrobat.exe. It just doesn't want to run. What I need to do is to reinstall whole Adobe Acrobat - which requires restart.
I've already tried to restart system after crash, it doesn't help - reinstall is required.
Sometimes everyting is fine for a 3 months, sometimes crash happens a week after the previous one. It also happens in very different situations (somtimes while opening a file, sometimes when doing something simple, sometimes in more complex tasks).
Has anyone encountered a similar problem?
Acrobat version: 10.1.1
System info: Windows 7 64 bitHi Kelvin,
Please let me know what OS version you are using.
The error also shows OS requirements not met.
Futher please try the steps below :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
Also see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs
Regards,
Rave -
Adobe Muse keeps crashing every time I publish any website all of a sudden
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Mac or Windows? What's the error that appears? If it's an Apple Crash Report, please copy/paste the first few pages of it here.
I strongly recommend against it (for multiple reasons below) but if you uninstall Muse, then go to the Creative Cloud Desktop App, and choose "Previous Version" in the Find New Apps section there will be a dropdown arrow next to the Install button. That dropdown will list all versions of Muse.
If you've saved over top your existing file using the current version, reverting Muse won't work, since older versions cannot open files saved from newer versions. If you've don't significant work in the current version, that will be lost because you'll have to go back to the file as last saved using the prior version of Muse. Finally, there's a significant probability that error/crash is related to content in the file, network configuration, or other outside forces and if that's the case reverting won't avoid the error/crash.
If you share more info about what error you're encountering, I expect we can determine a workaround/solution. -
I have tried to uninstall and reinstall Adobe Acrobat 8 to no avail. The program won't even boot up. It just quits "unexpectedly." Has this happened to anyone? This is the error message I get:
Process: Acrobat [4122]
Path: /Users/stevemccurry/Desktop/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/MacOS/Acrobat
Identifier: com.adobe.Acrobat.Pro
Version: 8.1.2 (8.1.2)
Code Type: X86 (Native)
Parent Process: launchd [108]
Date/Time: 2010-12-06 13:50:17.541 -0500
OS Version: Mac OS X 10.6.2 (10C2234)
Report Version: 6
Sleep/Wake UUID: 8FCE0DA5-7CE3-4358-90B9-70843DBB9A89
Interval Since Last Report: 265467 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 34 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID: 49A8B0BE-18A1-40CB-BA00-B799D40CAE97
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 AdobeLM_libFNP.dylib 0x1c268310 TRR_Fixup + 25242
1 AdobeLM_libFNP.dylib 0x1c53c217 0x1c25c000 + 3015191
2 AdobeLM_libFNP.dylib 0x1c2cc807 TRR_Fixup + 436113
3 AdobeLM_libFNP.dylib 0x1c2cae3a TRR_Fixup + 429508
4 AdobeLM_libFNP.dylib 0x1c26d84e TRR_Fixup + 47064
5 AdobeLM_libFNP.dylib 0x1c475f47 0x1c25c000 + 2203463
6 AdobeLM_libFNP.dylib 0x1c476485 0x1c25c000 + 2204805
7 AdobeLM_libFNP.dylib 0x1c3dde2d 0x1c25c000 + 1580589
8 AdobeLM_libFNP.dylib 0x1c3dec53 0x1c25c000 + 1584211
9 AdobeLM_libFNP.dylib 0x1c4809e2 0x1c25c000 + 2247138
10 com.adobe.adobelm.framework 0x1c07797c AdobeLM_LicensingMenu_IsEnabled + 437160
11 com.adobe.adobelm.framework 0x1c14770b AdobeLM_LicensingMenu_IsEnabled + 1288503
12 com.adobe.adobelm.framework 0x1c112c13 AdobeLM_LicensingMenu_IsEnabled + 1072703
13 com.adobe.adobelm.framework 0x1c0b0b18 AdobeLM_LicensingMenu_IsEnabled + 671044
14 com.adobe.adobelm.framework 0x1c08869b AdobeLM_LicensingMenu_IsEnabled + 506055
15 com.adobe.adobelm.framework 0x1c03fb62 AdobeLM_LicensingMenu_IsEnabled + 208270
16 com.adobe.adobelm.framework 0x1c03ee2d AdobeLM_LicensingMenu_IsEnabled + 204889
17 com.adobe.adobelm.framework 0x1c03eb42 AdobeLM_LicensingMenu_IsEnabled + 204142
18 com.adobe.adobelm.framework 0x1c0199eb AdobeLM_LicensingMenu_IsEnabled + 52247
19 com.adobe.adobelm.framework 0x1c001da3 AdobeLM_GetVersion + 143
20 com.adobe.adobelm.framework 0x1c00c59a AdobeLM_License_Check + 44
21 com.adobe.Acrobat.framework 0x847a2e67 CopiesPagesPDE_Open + 6134267
22 com.adobe.Acrobat.framework 0x84652427 CopiesPagesPDE_Open + 4755387
23 com.adobe.Acrobat.framework 0x8465253f CopiesPagesPDE_Open + 4755667
24 com.adobe.Acrobat.framework 0x8465295b CopiesPagesPDE_Open + 4756719
25 com.adobe.Acrobat.framework 0x83ff1d07 RunAcrobat + 406825
26 com.adobe.Acrobat.framework 0x83f90c80 RunAcrobat + 9378
27 com.adobe.Acrobat.framework 0x84199453 AcroBundleThreadQuitProc + 10275
28 com.apple.Foundation 0x91153270 _nsnote_callback + 345
29 com.apple.CoreFoundation 0x92be29a9 __CFXNotificationPost + 905
30 com.apple.CoreFoundation 0x92be23da _CFXNotificationPostNotification + 186
31 com.apple.Foundation 0x91148094 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
32 com.apple.Foundation 0x91155471 -[NSNotificationCenter postNotificationName:object:] + 56
33 com.apple.AppKit 0x9044a73a -[NSApplication _postDidFinishNotification] + 125
34 com.apple.AppKit 0x9044a64a -[NSApplication _sendFinishLaunchingNotification] + 74
35 com.apple.AppKit 0x905a1595 -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 274
36 com.apple.AppKit 0x905a11b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 101
37 com.apple.Foundation 0x91188404 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 511
38 com.apple.Foundation 0x911881c8 _NSAppleEventManagerGenericHandler + 228
39 com.apple.AE 0x9403cf3a aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
40 com.apple.AE 0x9403ce39 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
41 com.apple.AE 0x9403cd46 aeProcessAppleEvent + 197
42 com.apple.HIToolbox 0x9827f301 AEProcessAppleEvent + 50
43 com.apple.AppKit 0x9041ad02 _DPSNextEvent + 1420
44 com.apple.AppKit 0x9041a306 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
45 com.apple.AppKit 0x903dc49f -[NSApplication run] + 821
46 com.adobe.Acrobat.framework 0x83f8f55a RunAcrobat + 3452
47 com.adobe.Acrobat.framework 0x83f8e92a RunAcrobat + 332
48 com.adobe.Acrobat.Pro 0x00002e8b start + 2455
49 com.adobe.Acrobat.Pro 0x00002602 start + 270
50 com.adobe.Acrobat.Pro 0x0000251d start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x96e520ea kevent + 10
1 libSystem.B.dylib 0x96e52804 _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x96e51cc3 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x96e51a68 _dispatch_worker_thread2 + 234
4 libSystem.B.dylib 0x96e514f1 _pthread_wqthread + 390
5 libSystem.B.dylib 0x96e51336 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x96e51182 __workq_kernreturn + 10
1 libSystem.B.dylib 0x96e51718 _pthread_wqthread + 941
2 libSystem.B.dylib 0x96e51336 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x96e51182 __workq_kernreturn + 10
1 libSystem.B.dylib 0x96e51718 _pthread_wqthread + 941
2 libSystem.B.dylib 0x96e51336 start_wqthread + 30
Thread 4:
0 libSystem.B.dylib 0x96e59806 __semwait_signal + 10
1 libSystem.B.dylib 0x96e594c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x96e5b158 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x95f1487a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x95f0020d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x95efbb33 MPWaitOnQueue + 250
6 AdobeACE 0x8fc395b3 ACEInitialize + 6389
7 AdobeACE 0x8fc39527 ACEInitialize + 6249
8 ...ple.CoreServices.CarbonCore 0x95edf7ae PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x96e58fbd _pthread_start + 345
10 libSystem.B.dylib 0x96e58e42 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x96e59806 __semwait_signal + 10
1 libSystem.B.dylib 0x96e594c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x96e5b158 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x95f1487a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x95f0020d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x95efbb33 MPWaitOnQueue + 250
6 AdobeACE 0x8fc395b3 ACEInitialize + 6389
7 AdobeACE 0x8fc39527 ACEInitialize + 6249
8 ...ple.CoreServices.CarbonCore 0x95edf7ae PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x96e58fbd _pthread_start + 345
10 libSystem.B.dylib 0x96e58e42 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x96e59806 __semwait_signal + 10
1 libSystem.B.dylib 0x96e594c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x96e5b158 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x95f1487a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x95f0020d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x95efbb33 MPWaitOnQueue + 250
6 AdobeACE 0x8fc395b3 ACEInitialize + 6389
7 AdobeACE 0x8fc39527 ACEInitialize + 6249
8 ...ple.CoreServices.CarbonCore 0x95edf7ae PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x96e58fbd _pthread_start + 345
10 libSystem.B.dylib 0x96e58e42 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x96e2b9ee mach_wait_until + 10
1 libSystem.B.dylib 0x96eb39e5 nanosleep + 345
2 ...obatPlugin.BridgeTalkClient 0x17eed05f ScObjects::Thread::sleep(unsigned int) + 79
3 ...obatPlugin.BridgeTalkClient 0x17ef0909 ScObjects::BridgeTalkThread::run() + 153
4 ...obatPlugin.BridgeTalkClient 0x17eed149 ScObjects::Thread::go(void*) + 167
5 libSystem.B.dylib 0x96e58fbd _pthread_start + 345
6 libSystem.B.dylib 0x96e58e42 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x1c26817b ecx: 0x0024d380 edx: 0x002f4180
edi: 0x52d358a6 esi: 0xad2ca758 ebp: 0xbfffa9d8 esp: 0xbfffa8b0
ss: 0x0000001f efl: 0x00010282 eip: 0x1c268310 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x9429d000 - 0x9429fff7 libRadiance.dylib ??? (???) <D29CEEC9-6568-CEC4-FD1E-ED98B34086A6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x942a0000 - 0x942a6fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x942a7000 - 0x94356ff3 com.apple.ColorSync 4.6.2 (4.6.2) <FEAC802A-CCF2-EF31-9CB7-FAC86FA999EE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x94357000 - 0x9437dfff com.apple.DictionaryServices 1.1.1 (1.1.1) <B4344524-2EC0-D4C7-85B6-8A8CC6A5DCEA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x9439c000 - 0x9439cff7 com.apple.Accelerate.vecLib 3.5 (vecLib 3.5) <3E039E14-2A15-56CC-0074-EE59F9FBB913> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x9458f000 - 0x9478ffeb com.apple.AddressBook.framework 5.0.1 (864) <05126D2C-7E44-F05D-9AAA-6A3D7906D95A> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94790000 - 0x9483eff3 com.apple.ink.framework 1.3.1 (105) <C1AED420-0D5A-E447-6AB3-D9708A9F929E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x94b39000 - 0x94b5bfef com.apple.DirectoryService.Framework 3.6 (621.1) <1D74F9F9-03CD-51E4-553F-CE0C3FE9768E> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x94bfd000 - 0x94c15ff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x94c16000 - 0x94c5cff7 libauto.dylib ??? (???) <9A2E444C-89BD-2902-C1E6-EC3E92544A25> /usr/lib/libauto.dylib
0x94e59000 - 0x94ec3fe7 libstdc++.6.dylib ??? (???) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x94ee6000 - 0x94fcaff7 com.apple.WebKit 6531.21 (6531.21.8) <0C45DB5C-D81F-BFFE-232D-7E6F647E597F> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94fcb000 - 0x94fe7fe3 com.apple.openscripting 1.3.1 (???) <DE20A1B9-F9B6-697C-B533-F5869BA43077> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x95372000 - 0x95372ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x95373000 - 0x9542cfe7 libsqlite3.dylib ??? (???) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
0x9549c000 - 0x95538fe7 com.apple.ApplicationServices.ATS 4.1 (???) <8DE390B3-28AC-E71B-BC41-FE75BD5A2FC4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x95539000 - 0x956d6fef com.apple.JavaScriptCore 6531.21 (6531.21.9) <C3642BB4-3D06-B371-B4CD-0DF5DA646673> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x956d7000 - 0x95b0cff7 libLAPACK.dylib ??? (???) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x95eaf000 - 0x95eb8ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x95eb9000 - 0x961d8fe7 com.apple.CoreServices.CarbonCore 861.2 (861.2) <A3625229-26A6-B51E-4A1B-DBC8D1644F2F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x961d9000 - 0x961d9ff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9620b000 - 0x96282fe3 com.apple.backup.framework 1.2 (1.2) <7F7A0F1F-A74F-C58B-228F-AE7315AB7EDE> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x96283000 - 0x962c6ff7 com.apple.NavigationServices 3.5.3 (181) <28CDD978-030E-7D4A-5334-874A8EBE6C29> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x96306000 - 0x96388ffb SecurityFoundation ??? (???) <9714B2B7-854E-834D-FEEC-07F85E10D557> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x96389000 - 0x963a9fe7 libresolv.9.dylib ??? (???) <A48921CB-3FA7-3071-AF9C-2D86FB493A3A> /usr/lib/libresolv.9.dylib
0x963aa000 - 0x9647bfe3 ColorSyncDeprecated.dylib ??? (???) <F55238DD-3D81-97D3-3782-699ABEC323A4> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/V ersions/A/Resources/ColorSyncDeprecated.dylib
0x9647c000 - 0x9648cff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x964fc000 - 0x964ffff7 libCoreVMClient.dylib ??? (???) <891FBE51-E3A8-E1CD-D9FB-9A8F4AFD3650> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x96501000 - 0x96561fe7 com.apple.CoreText 3.1.0 (???) <FBD51135-7095-7DEA-D70A-641A78B49959> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x965e4000 - 0x965e4ff7 com.apple.vecLib 3.5 (vecLib 3.5) <17BEEF92-DF30-CD52-FD65-0B7B43B93617> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x965f0000 - 0x965fdff7 com.apple.opengl 1.6.5 (1.6.5) <FC8EEF0C-ABC3-59D4-A1A5-D30F80782887> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x965fe000 - 0x96de14b7 com.apple.CoreGraphics 1.536.13 (???) <2D7E3989-A709-FDA9-E1B6-794FBF8BB986> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x96de2000 - 0x96de3ff7 com.apple.TrustEvaluationAgent 1.1 (1) <8C570606-D77C-738E-7148-6B28846F0B3C> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x96de4000 - 0x96de9ff7 com.apple.OpenDirectory 10.6 (10.6) <92582807-E8F3-3DD9-EB42-4195CFB754A1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x96dea000 - 0x96e2aff3 com.apple.securityinterface 4.0.1 (37214) <83E87779-530F-4D6A-4D42-0A9860D054D2> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x96e2b000 - 0x96fcffeb libSystem.B.dylib ??? (???) <D84E6C3F-163B-315B-AA8B-D6D0B383F207> /usr/lib/libSystem.B.dylib
0x9747f000 - 0x9748cff7 com.apple.NetFS 3.2.1 (3.2.1) <1F28472D-9913-B8CE-B025-BBA52372F568> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9748d000 - 0x974e7ff7 com.apple.framework.IOKit 2.0 (???) <1879BB3D-CAD3-004C-AA44-762A8A951F79> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x978ee000 - 0x97900ff7 com.apple.MultitouchSupport.framework 204.9 (204.9) <023AEAFA-3C43-73A3-F65D-36A0431654EA> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x97c87000 - 0x97c98ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <FF1FC361-4F97-8F22-7272-1EDFF828E7BA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x97c99000 - 0x98000ff7 com.apple.QuartzCore 1.6.1 (227.8) <BFA215E2-23AA-0CCC-0052-D83E7007BE42> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x980fe000 - 0x98147fe7 libTIFF.dylib ??? (???) <42C827FD-0AC2-3374-152D-4DD5481783F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x98155000 - 0x98161ff7 libkxld.dylib ??? (???) <6BFEF643-B6A4-B106-49CB-551A67F92736> /usr/lib/system/libkxld.dylib
0x98162000 - 0x981b2fe7 libGLU.dylib ??? (???) <F7581919-8068-EC96-7C69-7F9B8ED5B2F3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x981b3000 - 0x981c8fff com.apple.ImageCapture 6.0 (6.0) <0E86F45E-E656-9015-7AD4-A2C5F8D8A2FA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x98243000 - 0x98566fef com.apple.HIToolbox 1.6.2 (???) <02D800C4-8FD5-29BF-57F6-FC07CDB6287D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9874a000 - 0x9875aff7 libsasl2.2.dylib ??? (???) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x9875b000 - 0x98825fef com.apple.CoreServices.OSServices 352 (352) <D1649ADD-313E-6148-158C-CD2FEA884558> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x98826000 - 0x99050fe7 com.apple.WebCore 6531.21 (6531.21.8) <60DEC7F3-954D-F4C4-360A-13575EDCC40A> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
0x9912d000 - 0x992e9fef com.apple.ImageIO.framework 3.0.1 (3.0.1) <D9A15842-E537-A4D8-BFFB-181C4B8E0CE1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x993ae000 - 0x99455fe7 com.apple.CFNetwork 454.5 (454.5) <42EDE919-43FA-160E-61B3-39921AD8B8B7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x99497000 - 0x99571ffb com.apple.DesktopServices 1.5.4 (1.5.4) <E1BE764D-8887-362A-A945-0C494433F96F> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x99572000 - 0x995a7ff7 libcups.2.dylib ??? (???) <FB14BC9D-D0F6-8440-983F-80C786153E78> /usr/lib/libcups.2.dylib
0x995a8000 - 0x995acff7 libGFXShared.dylib ??? (???) <F3FCE3B4-A1B0-84AA-4680-81874445B9F7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x995ad000 - 0x995b8ff7 libCSync.A.dylib ??? (???) <B80BE1C5-BF5D-285B-E4C8-C774E5119C1F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D84E6C3F-163B-315B-AA8B-D6D0B383F207> /usr/lib/libSystem.B.dylib
Model: MacPro4,1, BootROM MP41.0081.B07, 8 processors, Quad-Core Intel Xeon, 2.26 GHz, 8 GB, SMC 1.39f5
Graphics: ATI Radeon HD 4870, ATI Radeon HD 4870, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.91.26)
Bluetooth: Version 2.2.5f6, 2 service, 0 devices, 1 incoming serial ports
Network Service: Ethernet 2, Ethernet, en1
PCI Card: ATI Radeon HD 4870, Display, Slot-1
PCI Card: Apple 2 Port 4Gbps Fibre Channel Card, sppci_fibrechannel, Slot-2
PCI Card: Apple 2 Port 4Gbps Fibre Channel Card, sppci_fibrechannel, Slot-2
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: Hitachi HDE721010SLA330, 931.51 GB
Serial ATA Device: Hitachi HDE721010SLA330, 931.51 GB
Serial ATA Device: Hitachi HDE721010SLA330, 931.51 GB
Serial ATA Device: WDC WD1001FALS-00J7B0, 931.51 GB
USB Device: Hub, 0x05ac (Apple Inc.), 0x911c, 0xfd300000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd310000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd313000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd312000
USB Device: Apple Cinema HD Display, 0x05ac (Apple Inc.), 0x921c, 0xfd320000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x5a110000
FireWire Device: Rev2, Drobo, Up to 800 Mb/sec
FireWire Device: built-in_hub, Up to 800 Mb/secHi,
what is the exact error message that you get? not the error log.
My guess is that this error is caused by the WebLink.acroplugin. I've had similar problems and got rid of it by deleting it. Search for the program in the "programs" folder (something like "Adobe Acrobat ... .app"). Right click it an show content. Search for the plugins subfolder and simply remove/delete the whole "WebLink.acroplugin"-folder.
(/Users/stevemccurry/Desktop/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Plug-ins/WebLink.acroplugin/)
Regards Alois -
Since having installed Yosemite my adobe acrobat X crashs as soon as I want to open a file, can anyone help on this issue?
Please try the steps below and let me know if it worked for you
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards,
Rave -
Can I sign up for adobe acrobat for just one month?
can I sign up for adobe acrobat for just one month?
That is not clear to me since they only appear to offer Anuual and Prepaid Annual options. You can always go with the free 30 day trial if you haven't already.
-
Why is Adobe Acrobat 11 crashing when re-intalling?
Why is Adobe Acrobat 11 crashing when re-intalling?
The download won't complete - just disappears when gathering info.Hi MCastagna,
What os version are you using?
I would recommend you to download the setup again using this Link : Download Acrobat products | Standard, Pro | DC, XI, X and try installing acrobat again.
Regards,
Rahul
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