Adobe Acrobat X: migrating to new computer and Windows 8
Have used LapLink to move all my programs to a new computer. Adobe will not run on the new computer. I get an error 6 within the box labeled 'Configuration Error'. Any suggestions?
I really mean Acrobat X... on the files in my computer it says Acrobat 10. Am I looking at the wrong listing? I have removed most of the files in the program file called Adobe. I have uninstalled the program.
If you've got the standalone Acrobat (not part of a suite) then run the Acrobat Cleaner tool
http://labs.adobe.com/downloads/acrobatcleaner.html
Where do I go to get the Acrobat 10 now? Thanks.
Try http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Similar Messages
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I downloaded Adobe Acrobat X in 2010 and then a few years later I got a new computer and I would like to install the Adobe Acrobat X on my new computer but I cannot tell if I had more than one license and my Adobe account is not showing that I ever downloaded or ordered anything. Can you assist?
Download/install it from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html and activate it with your serial number.
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when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas
JJMack <[email protected]> wrote:
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JJMack created the discussion
"when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas"
To view the discussion, visit: https://forums.adobe.com/message/7092876#7092876 -
How to download adobe acrobat pro on a new computer
I want to install my adobe acrobat pro on a new computer - how can I do that?
use the installation file to install.
if you need the installation file, what version? -
How do I reload my Adobe Acrobat Pro on my new computer PC?
How do I reload my Adobe Acrobat Pro on my new computer PC?
Download Acrobat products | Standard, Pro | XI, X
Mylenium -
Activating Adobe Acrobat 8 Professional on new computer when old computer died and cannot deactivate
My computer died with acrobat professional 8 installed. When I tried to install and activate acrobat 8 professional on my new computer, it would not activate until I deactivated the software on my old computer. My old computer is completely dead and therefore I cannot deactivate the software. Please advise me.
LeoCustomer service is terrible. They don't give us the tools to help ourselves, so we are FORCED to call their service number. Then we get transferred 3 times, then disconnected - just to have to repeat the process again. Adobe recorded phone messages advises "due to high call volume, estimated wait time is 12 minutes". An HOUR AND A HALF later while still waiting on hold, I get disconnected.
I've tried the customer portal. They CLOSED my case without resloving anything or even commenting!
Where is Adobe's accountability? They don't mind charging high prices for their products, and they certainly wouldn't accept me telling them they'll have to call my 800# and wait on hold in order to get their payment. But once we purchase their products we are a prisoner of this process. There is no web interface to deactivate products. Hard drive crashes do not permit the manual deactivation on our end.
Adobe needs to either answer their phone without disconnecting me, answer their case number number without closing it for no reason, or give us - the customer - the tools to deactivate our own products. If activation can be done over the internet upon installation - then deactivation can't be much more difficult.
I honestly can't imagine how it can be legal to sell a product then cripple an owner from using it. -
Installing Existing Adobe Acrobat 9 Pro on new computer - The "Upgrade Check"
I recently purchased a new computer (Windows 8) to replace my old computer (Windows XP). I had purchased and installed Adobe Acrobat Pro 9 on the old computer in September 2009. At that time I had the serial number of the previous edition of Adobe Acrobat to load into the Upgrade Check screen when installing Acrobat 9. I just deactivated the Adobe Acrobat Pro 9 from the Windows XP machine and downloaded it to the Windows 8 machine and the install went well (still had the serial numbers for the Acrobat 9), until after the reboot when the "Upgrade Check" screen popped up. I don't have the slightest clue what the serial number for the previous version of Acrobat was, I don't even recall what version of Acrobat I had. How can I continue to install my Acrobat Pro 9? I have been using it successfully for three plus years!
Thanks.If you no longer have the AA7 information, you will have to contact Adobe to determine the software key you had before to allow the installation. Hopefully you had registered your previous product or at least the installation.
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I have adobe acrobat 9 on cd. New computer does not have cd drive. How do i install? Thank you
Hey ems6,
You might need to copy the installer to the USB disk on another computer.
Hope that helps.
Regards,
Anubha -
Having trouble with Adobe X Reader in my new computer running Windows 7 64 bit.
Adobe X Reader is refusing to open from time to time on my new computer. Uninstall and reinstall works sometimes but not always. I have run all the normal checks on my system and cannot figure out what to do to get this application running consistently. Any suggestions would be appreciated.
As is is not a problem that always occurs, it will be hard to track down. How much RAM and free hard disk space. When this happens are there any other programs running in the background?
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Help!
Moving this discussion to the Acrobat Installation & Update Issues forum.
Clwendt please see Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html for information on how to reactivate Acrobat 8. -
Lost access on Adobe to download my copy of Acrobat 8 Standard. New computer and need copy
Can someone point me to where I can download a copy of Acrobat 8 Standard. I have my original serial code but just need copy.
that's no longer available via adobe.com
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How do I install Photoshop 6 on Windows 8., when my original Windows 5 will not install?
If you were actually talking about CS5.5 and an upgrade to CS6, you only need the serial numbers from both products. Adobe's installer will look for CS5.5 on your system and when it doesn't find it, you will be prompted to enter that qualifying product's serial number.
Nancy O. -
I have Adobe Acrobat 7.0 Professional that I want to migrate to my newer laptop running Windows 7. I downloaded the file 22020134.exe to reinstall it on my new computer and I go through the hops and when I put in the Serial Number it tells me its invalid.
22020134.exe is the file Adobe say you must download and run to instal Acrobat 7.0 Pro. I went through the process, the one described in your link, I downloaded the file, ran it, it runs well, except it tells me my serial number is invalid. Now what? Does this mean I now have to discard my Adobe Acrobat 7.0 Professional and start again with a $500 purchase? All I want to do is transfer what I have to another computer.
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New Computer and trying to download form Adobe my subscription to the new computer (Adopbe Acrobat) need help!
Hi Kevin,
You can download Acrobat from: Free Acrobat XI Pro | Download Adobe Acrobat XI Pro free trial
and use your Adobe ID (email address) to license the software.
Please use the same email that you used to purchase the subscription.
Regards,
Rave -
I have just got a new computer and I want to transfer Adobe Acrobat to my new one can this be done ?
Hi Ianpce,
You need to download and install Adobe Acrobat on the new machine to use it.
You can use the same subscription or the serial number to activate the product.
Thanks
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