Adobe Acrobat X not opening PDF correctly

We created a 50+ page document in InDesign CS5 on a mac then exported that to a pdf file using the export feature in InDesign. 100s of people have downloaded this document and able to open and print with no problems. However we have a person that is persistent that the document is not working for them and we are unsure what is going on. She is downloading it from our website, she uses Adobe Acrobat X and says it is a recent version. When she opens it she says as she scrolls to the 4th page she gets a popup stating there is an error and it may not display properly. Some of the pages are showing up incomplete, and some of the pages are missing content we have on the right column. What would be causing these issues? And why has no one else had these problems?

Hi Tonetl,
Please follow the steps given in following KB article:
http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
Regards,
Anoop

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