Adobe Acrobat X Pro Error Message

Hello there:
I am constantly getting this message when I try and move a pdf that I just worked on into the trash. I then have to re-start my computer to move them into the trash. I just purchased this product a month or so ago.
Screenshot of error is attached.
Hoping someone can help.
Thank you,
Susan Lucibello

Ok, here is the update.
The link: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html , leads to a webpage that says to download a fix ZIP file named: "Acrofix.ZIP". It contains the file "acrofix.exe".
I did use this "exe" file about 2 months ago and it did nothing to fix the issue. I used it again today, because the same issue of "Adobe Acorbat has stopped working", occurred again and again it did not work, the problem of "Adobe Acrobat stopped working" presists. Again the only work around, which is temporary, is to reboot the computer.
So far these do not work:
Relicensing or Registering the Licence
Acrofix.exe
Anyone else have an answer? - or am I the only one suffering this really annoying issue?

Similar Messages

  • Adobe Acrobat X Pro - Error Message : "Adobe Acrobat Has Stopped Working"

    I use Windows 7 - 64bit / CS6 Master Collection that has Adobe Acrobat x Pro.
    When the computer is on for a little while, Acrobat would generate the error message that it has stopped working and then shuts down. Once that error message occurs, I cannot get Acrobat to stay open. It opens the PDF document, stays open for a few seconds then the error message occurs and it shuts down.
    What helps for a short term is to restart the computer. This seems to temporarily remove the error until the computer is on for a while then the error returns.
    This problem repeats. Product repair feature does not work. This has nothing to do with the license, I tried that fix and it made no differnce. I do not have this issue with other Adobe products included in the master collection.
    It seems fruitless and frustrating to send a message to Adobe Support, the run around with pages and links is like smacking walls on every turn, it is obvious Adobe does not want people contacting their support. Service from Adobe for their products is poor.
    I hope that someone here has the answer to the problem. Anyone?

    Ok, here is the update.
    The link: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html , leads to a webpage that says to download a fix ZIP file named: "Acrofix.ZIP". It contains the file "acrofix.exe".
    I did use this "exe" file about 2 months ago and it did nothing to fix the issue. I used it again today, because the same issue of "Adobe Acorbat has stopped working", occurred again and again it did not work, the problem of "Adobe Acrobat stopped working" presists. Again the only work around, which is temporary, is to reboot the computer.
    So far these do not work:
    Relicensing or Registering the Licence
    Acrofix.exe
    Anyone else have an answer? - or am I the only one suffering this really annoying issue?

  • Adobe Acrobat gives an error message "The key file is missing, canceled"

    Hi,
    Adobe Acrobat gives an error message "The key file is missing, canceled" this is a direct translation of the Finnish error message. Acrobat is already re-installed. The operating system is Windows Server 2008 R2, and there is also installed Adobe Reader X.
    BR
    Heikki

    Please let us know do you see this error on every launch of Acrobat?
    Recommended is to have latest version of Acrobat and Reader. i.e. 10.1.8
    Try updating application and then see if you still encounter the error.

  • Adobe Acrobat X Pro Error in SharePoint 2010

    I have a group of users who are unable to access PDF Files in a
    Specific Folder in SharePoint 2010
    They are however able to open PDF Files from emails, desktop, other shared folders and
    other folders in SharePoint 2010. See the error message below.
    Error Message:
    There was an error opening this document. File open failed.
    Note the users are currently using Adobe Acrobat X PRO.  Could this be a permission issue in SharePoint?
    Regards,

    Hello,
    In addition to permission, are you able to open same PDF from other folder or library? Just download PDF file using windows explorer and upload in any library folder and open it.
    Since you are able to open other PDF files so i suspect that there is issue with specific file only. You might also try to same file in different browser.
    Hemendra:Yesterday is just a memory,Tomorrow we may never see
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

  • Having trouble downloading a free trial of adobe acrobat xi pro - error keeps saying that an adobe file already exists

    Hio,
    I'm trying to download the application Adobe Acrobat XI pro - but every time I go through the download process, it comes up with an error that says it can not download because an adobe file already exists in the folder.  I don't have XI Pro downloaded.  Any thoughts?

    Update... Derp... Had it already loaded and didn't even know it..

  • Acrobat 7 pro error message

    getting the following error message after installing acrobat 7 pro with the adobe link-"there is a problem with adobe acrobat/reader. If it is running, please exit and try again (0:104)." It is running on windows 7 32-bit OS. Any permanent solutions?

    Hi Michael, Thank you so much for the reply. You would think Adobe Support could have told me that so I really appreciate it. Do you know what I need to do to upgrade it ? Can I find an upgrade on E-Bay or do I need to go to COMP USA or some other place to buy the upgrade? Last, what exactly am I looking for to upgrade it to the newest version. (Name of product). I will also remove the other program so it won't have any other issues once I get the upgrade. Thanks again and God Bless, Tony

  • Cannot reinstall acrobat x pro; error message 1402

    I had acrobat X pro installed, could not update, error message 1402 popped up.  Adobe site suggested uninstalling Acrobat and reinstalling, uninstalled, tried to reinstall but with 57 seoncds left of reinstallation error message 1402 appeared and installation was backed out.  I went from not being able to update to not having the program on my machine at all.  How can I reinstall?

    Here is one suggestion: http://helpx.adobe.com/acrobat/kb/error-1402-error-1406-acrobat.html. What I suggest it to follow the instructions to uninstall all versions. Then run the cleaner (http://labs.adobe.com/downloads/acrobatcleaner.html) and remove any part left of the Acrobat folder (typically in Program Folders>Adobe). Reboot as the administrator and disable anti-virus. Then try the install.

  • When using Acrobat X Pro, error message "You don't have permission to save to this location"

    Hi, first came across this problem here...
    http://forums.adobe.com/thread/797819
    But there was no solution offered except to disable some security settings. As this issue was in feb last year, i am wondering if Adobe has the solution as i recently encountered the same problem on Acrobat X Pro.
    Please advise.

    I had this problem with Adobe Acrobat X on my Windows 7 system using IE9.  (Note that I did not receive this error in Firefox as others have also reported in other forum posts.)  I spoke with a guy in Adobe support who recommended this solution...
    Click on Start, then "Printers & Devices".
    Right click on the Adobe PDF printer icon and select "Printing Preferences".
    If it's not displayed already click on the "Adobe PDF Settings" tab.
    Uncheck the box that says, "Rely on system fonts only; do not use document fonts".
    Click "Apply", then "OK" and close all prior windows
    That's it!
    Finally, when you install Acrobat it should also install an Adobe Add-On in Internet Explorer.  It adds a two buttons ("Convert" and "Select") to the IE toolbar area.  The Adobe tech recommended using the "Convert" button rather than just printing to a PDF as it "prints more accurately".  Note that selecting the drop down arrow you can choose other options like, "Convert Web Page and E-mail".
    I hope this helps others.

  • Acrobat X Pro - Error Message

    Since updating Acrobat X from 10.0 to 10.1 - I get 'An Internal Error Occurred' message frequently appearing.
    As error messages go it's ambigous at best as it says nothing more. Acrobat is not even open or running but the error message seems to fire up frequently expecially if you mouse over or near a PDF. An un-install and re-install has failed to cure the problem.
    Very annoying - Percy Lawman - [signature deleted by host]

    Hi Kelly -
    Thanks for the tip.
    The app on start up is in 'Certified Mode'
    A 'Protected Mode' tab doesn't seem to be present.
    For info - the error tab appears to pop-up even when Acrobat is not launched.
    regards
    Percy

  • Failed on updaing the Adobe Acrobat X Pro

    Failed on updaing the Adobe Acrobat X Pro, a message found:
    An error occurred during the installation of assembly component
    {9718BF1D-6A9F-3406-A992-630F7EF2F164}, HRESULT: 0x800736FD

    Hi KL WONG,
    Please try the steps mentioned in the KB : http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component-microsoft.html

  • Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already

    Hello,
    Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already and I do not have the software, so paid for nothing.
    I am using a Mac OS X.
    Thanks for your help.
    Ossama

    [discussion moved to Acrobat Installation & Update Issues forum]

  • Have installed and uninstalled Adobe Acrobat XI Pro on my Dell desktop running Windows 7 Professional. Each time I try to open a PDF file, I receive ERROR: 16 message. Would appreciate any suggestions. Thanks.

    Have installed and uninstalled Adobe Acrobat XI Pro on my Dell desktop running Windows 7 Professional. Each time I try to open a PDF file, I receive ERROR: 16 message. Would appreciate any suggestions. Thanks.

    Hi Doug Talbott,
    Please refer to the page associated with this link (Configuration error 16 | CC, CS) and follow the procedure detailed for Windows 7 and let me know if your issue gets resolved.
    Regards,
    Rahul Tyagi

  • Hi.  I purchased Adobe Acrobat Xi Pro from a store (card).  I submitted the number (under the scratch area on the card) on the adobe website, with my personal details etc.  When I submitted the form, I got an error message:  413 header length too large (a

    Hi.  I purchased Adobe Acrobat Xi Pro from a store (card).  I submitted the number (under the scratch area on the card) on the adobe website, with my personal details etc.  When I submitted the form, I got an error message:  413 header length too large (and on top the page reads JRun Servelet Error).  What does this mean? What should I do next?

    Hi.  I purchased Adobe Acrobat Xi Pro from a store (card).  I submitted the number (under the scratch area on the card) on the adobe website, with my personal details etc.  When I submitted the form, I got an error message:  413 header length too large (and on top the page reads JRun Servelet Error).  What does this mean? What should I do next?

  • I want to reinstall our Adobe Acrobat XI Pro because we have begun to get error messages. I followed the initial instructions but when I logged in I couldn't find "My Orders" page which is required to locate my order and install.  Any ideas?

    I want to reinstall our Adobe Acrobat XI Pro because we have begun to get error messages. I followed the initial instructions but when I logged in I couldn't find "My Orders" page which is required to locate my order and install.  Any ideas?

    Barbara,
    If you are looking for your  serial number, sign in to your Adobe account. On the Manage Accounts page that appears, all of your registered products and their serial numbers are listed in the Plans & Products section. For more information on locating serial numbers,please see Find a serial number
    Here is the link to download and install the software:
    Acrobat XI, X
    Pattie

  • I just downloaded Adobe Acrobat XI Pro, I am in the install process now and I am getting an Error message, Error 1303, stating I need to log on as an administrator ... this is my computer so I don't understand the issue??

    I just downloaded Adobe Acrobat XI Pro, I am in the install process now and I am getting an Error message, Error 1303, stating I need to log on as an administrator ... this is my computer so I don't understand the issue??

    Hi MAX22,
    Even though it's your computer but your user account might not have sufficient privileges to install the software.
    Please try the following :
    > Enable the hidden Admin Account on Windows 7 ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
    Reboot and try installing in the new enabled Admin user account and check.
    Regards,
    Rave

Maybe you are looking for

  • OTC ssl.conf file does not have ssl wallet file location details

    Hi B2B Gurus, While doing the HTTPS configuration in OTC we observed that some of lines were missing in ssl.conf file located at <Oracle_Home>\Apache\Apache\conf. The below mentioned lines are missing in OTC’s ssl.conf but present in OracleB2B’s ssl.

  • Loading Ipod music onto new computer!!

    I need to figure out how to load my music from a previous computer onto this new computer just using my Ipod (all of my music is already on the Ipod). I'm completely useless when it comes to computers so if anyone can help me it would be fantastic!!

  • Oracle Financial Reports designing in XML

    Hello Oracle Professionals. I have idea to design the reports in pdf format under 10g reports builder . Today my boss ask me to design some reports in XML format for Oracle Financials (Supplier Statement, Voucher detail Report). I dont know how to do

  • Table Styles Override

    Hi, I'm using CS4 (PC) and realised that the plus sign indicating local overrides don't show in Table and Cell styles. Is that a glitch or that's the way it's meant to be? Any takers? Tricia

  • Input Agent Sample File and mappings

    Dears I'm working on a project where I need Documents exported from OFR to be imported to IPM. I'm defining an input agent to monitor the input directory where exported files from OFR are located. I did all the configurations needed in EM,defined the