Adobe Acrobat X 'spools' in both Vista & 7

Hi guys,
I am posting here in the hopes someone else has previously run into this issue. This user originally had Windows Vista, along with an older version of Acrobat (9.0). The problem would be triggered by them attempting to "print to a PDF" through a Citrix client. As soon as the user hits print, the document instantly has a status of "spooling" where it sits in the queue and cannot get removed without stopping the Spooler service in administrative tools. Usually she has to reboot to temporarily fix the problem, and rebooting in our work environment takes about 20-25 minutes sadly. We were hoping by upgrading her machine to a new operating system (Windows 7 x64) and the software itself (Adobe Acrobat X), that they would eliminate the problem. Unfortunately, it's still happening to this day. I've tried numerous application setting tweaks, un-installing/re-installing, nothing seems to fix the issue. Does anyone have anything that may fix this? Thanks in advance,
Jackson

*bump*
Update: This problem I have now realized is beyond just Citrix instances, it's appearing to be any type of document that tries utilizing the Adobe PDF printer. Any application so far has triggered the 'spooling' procedure, so now it could be anything. Anyone run into this kind of thing before?

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Adobe Acrobat X 'spools' in both Vista & 7

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