Adobe Acrobat XI and Microsoft Expressions 4

Background: Windows 8.1 box, Adobe Acrobat XI (ver. 11.0.07), Microsoft Web Expressions 4
User has Web Expressions open to the intranet web page access, she's able to use that to make changes, changes are seen reflected on intranet page. However when she tries to open a pdf of the intranet via the Web Expressions there's an error message "Adobe has stopped working". I went to the actual intranet page and was able to open one of the pdfs using Adobe Acrobat, as well as opening other pdfs that she had resident on her pc. I created a pdf using the Acrobat tab on Word, then opened it up into Adobe Acrobat, no problems.
I checked the Event Viewer:
Log Name:      Application
Source:        Application Error
Date:          7/23/2014 9:02:36 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      AP.Gov
Description:
Faulting application name: Acrobat.exe, version: 11.0.7.79, time stamp: 0x536b812b
Faulting module name: Acrobat.dll, version: 11.0.7.79, time stamp: 0x536b80ff
Exception code: 0xc0000005
Fault offset: 0x00cbf281
Faulting process id: 0xb8
Faulting application start time: 0x01cfa68f855c86ad
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.dll
Report Id: c31c2504-1282-11e4-82c9-a0d3c10adc46
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-07-23T16:02:36.000000000Z" />
    <EventRecordID>31941</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APSD-006.AZCourts.AZ.Gov</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Acrobat.exe</Data>
    <Data>11.0.7.79</Data>
    <Data>536b812b</Data>
    <Data>Acrobat.dll</Data>
    <Data>11.0.7.79</Data>
    <Data>536b80ff</Data>
    <Data>c0000005</Data>
    <Data>00cbf281</Data>
    <Data>b8</Data>
    <Data>01cfa68f855c86ad</Data>
    <Data>C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe</Data>
    <Data>C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.dll</Data>
    <Data>c31c2504-1282-11e4-82c9-a0d3c10adc46</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

Additional information:
I uninstalled both the Adobe Acrobat and Web Expressions, then re-installed each, first Acrobat then Web, still gave error, then Web and Acrobat, also gave error. I did find that when the Acrobat was open, then I selected the link in Web Expressions it would open fine, it's when the Web Expressions is launching the Acrobat that it has the problems. I installed Adobe Reader XI and made it the default, some links would open normally, however other links wouldn't open at all, no error though. I spoke with an Adobe technician, he suggested I go into the Acrobat icon and change the Compatibility Mode to XP SP3, however the error still occurred. He then said to put it to Windows 7, again error occurred. Lastly he said to run it as administrator, however I had given the user full admin rights and the error still occurred. I still set it to run as administrator, still gave the error message. This only means that when I open the desktop icon it's in compatibility mode, however when it's launched via Web Expressions is when it's having the error. I did try setting the Web Expressions to compatibility mode to XP and 7, as well as run as administrator, same error message. I found out that other users that have Web Expressions and Adobe Acrobat, as well as using it in this manner, do not have that error message.

Similar Messages

  • I have just updated Acrobat to version 10.1.13. I am using a MAC Running Yosemite.  When I try to scan a document, after the printer scans Adobe Acrobat quits and I get an unexpected closure error.

    I have just updated Acrobat to version 10.1.13. I am using a MAC Running Yosemite.  When I try to scan a document, after the printer scans Adobe Acrobat quits and I get an unexpected closure error.  I am running Mac OS 10.10.1.  This only started happening when I installed the update of Adobe Acrobat.

    Hi MEW1,
    Is the printer connected wirelessly or wired?
    Go to Preferences and under categories go to > Convert to Pdf then select the Image Capture and then hit ok button.
    Close Acrobat and then relaunch it and see if it helps you while you do scanning.
    Regards,
    Rave

  • I have a valid Serial # for Adobe Acrobat XI, and it shows on my account, but when I try to install it seem to automatically go to "Pro" and says that my Serial # is invalid.  I need this right away!!!!  How can I fix this???

    I really need help with this!  I have a valid Serial # for Adobe Acrobat XI and it shows on my account with Adobe.  When I try to install on my new hard drive it says that the serial # is invalid..  I tried to install the free version to get me out of a jam and it keeps saying that it failed!!!!  What can I do?

    I am on Windows 7, and I was on Adobe.com.  I went to downloads and clicked on Acrobat XI standard.  It downloaded.  But when I went to run it said Acrobat XI Pro and would not accept my serial number.  I have done this now 4 times.  I think that the system is downloading the wrong version.  I am getting very frustrated and unhappy with Adobe!!!!
    Sent from my iPad

  • I have Adobe Acrobat Proffesional  and Adobe Reeader. When ever I open a document it closes on its own in about 10 seconds. How do I fix this?

    I have Adobe Acrobat Proffesional  and Adobe Reeader. When ever I open a document it closes on its own in about 10 seconds. How do I fix this?

    Windows 7.
    Adobe Acrobat 8 with the Original DVD.
    Adobe Reader X1 downloaded off Adobes site.
    Both versions of adobe close after 10 seconds or so once I open a PDF file. I started having this problem about 2 weeks ago. Everything else if fine with the computer
    I have run various virus scans. Haven’t found any issue.
    Regards,
    Dave

  • Adobe Acrobate XI and SecCommerce SecSigner have a problem during signing of a document, creating/verification of the signature is not possible - solutions?

    Adobe Acrobate XI and SecCommerce SecSigner have a problem during signing of a document, creating/verification of the signature is not possible - solutions? SecSigner is not responding.

    Well, I contacted SecCommerce about the issue, the response was, that I should sign the file later (afterwards). This is a solution, but not the best in my opinion.
    When I sign the document the SecSigner window/Java window appears and freezes. Adobe is not responding. I have to terminate Adobe because the program is not responding.
    I only found this support website, so I have realized that this is a User 2 User site, but it was a try to get some help.

  • Adobe Acrobat 8 and I Filter Question

    Hello,
          I have Adobe Acrobat 8 and I Filter 6.0 installed on a WinXP machine. I am also using Windows Search 4.0. My question is on how to create an embedded index of PDF files so that I may search with a keyword through 100 PDF files as an example. This is actually my last resort after searching thoroughly on the web. I have read articles ranging from editing the registry to how to create a single index within Adobe Acrobat for a single PDF file. Again I am looking to create one index that consists of multiple PDF files. If any can help me I would very much appreciate it. I just say to myself that at some point in time some programmer must have said to himself, can I search for a keyword through 20 PDF files on a desktop system or server?
    Thank you,
    Peter

    Hey john,
    Please try downloading Acrobat 8 from the following link:
    Download Acrobat products | 9, 8
    Regards,
    Anubha

  • Created a Form in Adobe Acrobat XI and save that form as "Standard" PDF

    I created a Form with Adobe Acrobat XI and now I want to add a button for save that form as "Standard" PDF with Java Script or other suitable way. Please help me.
    Thank You.

    Forms are entirely standard. What do you mean by "standard" in this case. Do you mean "not a form, so that the bits filled in are just permanent parts of the PDF like the other stuff"?

  • Acrobat plug-in. I get this when try to opem. The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again. Don't problems w/ Internet Explorer-

    Acrobat plug-in.
    The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
    Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.

    See if you can find a NPPDF32.DLL files in the Firefox program folder (C:\Program Files\Mozilla Firefox\)
    You can see the installed plugins on the about:plugins page.
    * http://kb.mozillazine.org/about%3Aplugins
    You can set the pref plugin.expose_full_path to true on the about:config page to see the full path of plugins on the about:plugins page.
    It is best not to leave that pref set to true as it exposes that full path to web servers, so reset that pref to false after you are done with the about:plugins page.
    You can open about:plugins and about:config via the location bar, like you open a website (about: is a special protocol to access some build-in pages).
    If you get a warning when opening the about:config page then you can confirm that you want to continue.
    See Manually uninstalling a plugin:
    * https://support.mozilla.com/kb/Troubleshooting+plugins

  • Cant open pdf file ..it says....the adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web brouser and try again

    cant open pdf file ..it says....The adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web browser and try again

    -> [[Troubleshooting extensions and themes]]
    -> Clear Cookies & Cache
    * https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
    -> [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
    '''Plugins Updates'''
    Your Flash plugin is quite older. You need to update it.
    * Adobe Flash Player 11.0.1.152 (3.59 MB)
    * http://get.adobe.com/flashplayer/
    Your Java plugin is quite older. You need to update it.
    * Java Version 6 Update 29
    * http://java.com/en/download/index.jsp
    * [[Using the Java plugin with Firefox]]
    -> Update All your Firefox Plugins
    * https://www-dev.allizom.org/en-US/plugincheck/
    * http://www.mozilla.com/en-US/plugincheck/
    '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
    Check and tell if its working.

  • Why do I receive this message? The Adobe Acrobat Reader that is running cannot be used to view PDF files in a browser. Please exit Adobe Acrobat Reader and your web browser and try again.

    The Adobe Acrobat Reader that is running cannot be used to view PDF files in a browser. Please exit Adobe Acrobat Reader and your web browser and try again.
    == This happened ==
    A few times a week
    == Early this year

    See these KB articles:
    https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
    https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

  • The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.OK. I followed the instruction and the problem still persists.

    I got the following pop-up when I tried to open an online PDF file:
    The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
    Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.
    I tried many time, and it really doesn't work.
    The plug-in I have is Adobe Acrobat 8.3.0.280

    After I upgraded to Firefox 5, I had the same problem and I did a work around temporarily. I went the tools menu, then Add-ons, then clicked the "Plugins" on the left side (4th one down). I "disabled" both Adobe Acrobat 8.3.0.280 and Adobe Acrobat 10.1.0.536 using the disable buttons on the right side. PDF files now open again. However they are outside the actual browser.
    My guess is that Adobe didn't catch up yet with a new update to work with Firefox or vice versa.
    Hope that helps!
    Michael

  • There is a problem with adobe acrobat reader please exit adobe acrobat reader and try again 101:101

    I'm trying to access some web PDF files via SharePoint Application but i got this error message "there is a problem with adobe acrobat reader please exit adobe acrobat reader and try again 101:101"
    my operating system is Win 7 and I'm using Adobe Acrobat Pro 11.0

    I'm having the same problem. Only I have Windows XP and at the end of the error message it shows 103.103. Please let me know if and when you get an answer or remedy to this problem. Thanks!

  • There is a problem with Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again.

    We have Adobe Reader 8.1.3 set to open in the browser.
    We are trying to open PDF files within IE Browser. While opening multiple documents in the IE Browser, we get "There is a problem with Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again." error, once we click on the "OK" button, PDF file opens in the Adobe reader. This happens randomly while some files open up in IE Browser and some files get the above mentioned error message and open in the Adobe Reader.
    We need to open all the PDF files in the IE Browser. Any input is greatly appreciated.

    I may be better off without the tool bar, but I have found anohter solution;
    .  Open Adobe Reader,
                go to edit menu,
                under Preferences
                go to Internet, uncheck "Display pdf in browser"
    The pdf files then open, but not in the browser

  • I have Adobe Acrobat Pro and it will not open my Photoshop CS4, error code 148.3 Can you help?

    I have Adobe Acrobat Pro and Windows Vista. I am unable to open my Photoshop CS4, error code 148.3. Can you help me resolve this problem?

    Hi,
    Please try the steps given in following article:
    http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
    Regards,
    Anoop

  • Is there a way to flip the pages in a .pdf so that all of the text is readable (in other words all documents are right side up)?  I have Adobe Acrobat X and am using Windows 8.1.

    Is there a way to flip the pages in a .pdf so that all of the text is readable (in other words all documents are right side up)?  I have Adobe Acrobat X and am using Windows 8.1.

    I have a pdf with over 2,000 pages, many of which are sideways.  I do not want to manually flip each one (few are next to each other).  Is there a way to automate the function so that all sideways or upside down text pages are righted?

Maybe you are looking for

  • JDBC Receiver does not convert empty string to NULL

    Hello experts, I am facing a problem with an INSERT statement to ORACLE DB where some of the fields are empty, for example: - <STATEMENT_VLP_CONT_DETAILS> - <TABLE_VLP_CONT_DETAILS ACTION="INSERT">   <TABLE>VLP_CONT_DETAILS</TABLE> - <ACCESS>   <VLP_

  • OB52 and MMPV

    Hi, I am having a query on the posting periodsin OB52. I am aware that ob52 is a screen where we can open and close the posting periods. If I have a posting peroiod variant Z and I have assigned +(account type) then am not in need of metioning the fr

  • Not Displaying "Net Sales" key figure in Crystal Report

    Hi All, I have made one Info cube (with Characteristics -Product, Region and Customer and Key Figure - Net Sales) from Flat File. I want to make crystal report on this. For that i have connected this infocube in crystal Reports via OLAP Connectivity.

  • Sql Query(Updateable Report) with pagination

    Hi, We're on APEX 3.2 I have a question on Sql Query(Updateable Report) and pagination. I have an updateable report which we have set to show 20 rows. When the userwhi has more than 20 rows enters the data and clicks next the data disappears. I have

  • Concurrent Msg Processing Problem

    hi all           i am using weblogic 81 sp2 , websphere 5.2 as a foreign server. for Concurrent message processing , my MDB not able to pick up message at right time. it may take 3 seconds to 3 minuts. so i cant perform well.           how to make it