Adobe Acrobat XI Crashes
Creative Cloud Subscription on MAC OS 10.8.3 - Cant create PDF's Combine or anything really without it crashing. I also keep getting a blank box pop up asking for ADOBE SOFTWARE LICENSE. Distiller doesnt work either.
Moving this discussion to the Acrobat Installation & Update Issues forum. SFXDS do you receive any specific error messages?
Similar Messages
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Since having installed Yosemite my adobe acrobat X crashs as soon as I want to open a file, can anyone help on this issue?
Please try the steps below and let me know if it worked for you
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards,
Rave -
I have an iMac OSX (version 10.9.2). Adobe Acrobat Pro crashes every time I try to use the "find" function. Anyone else have this issue?
I was having this issue too. After a bit of a search I found an official response from Adobe with a patch you can install until the next update.
http://helpx.adobe.com/acrobat/kb/product-crash-search-mac.html
I've just installed the patch and done a quick test, everything seems to be working fine now... -
Strange problem with Adobe Acrobat X (crash without a trace)
Hi,
I have a strange problem with Adobe Acrobat. It happens totally randomly, it leaves no signs in system logs.
What is happening: during my work Adobe Acrobat sudennly crashes. After a crash I cannot run it again - system seems to do something for a second, but then nothing happends. When i look into taks manager - there are no processes of Acrobat.exe. It just doesn't want to run. What I need to do is to reinstall whole Adobe Acrobat - which requires restart.
I've already tried to restart system after crash, it doesn't help - reinstall is required.
Sometimes everyting is fine for a 3 months, sometimes crash happens a week after the previous one. It also happens in very different situations (somtimes while opening a file, sometimes when doing something simple, sometimes in more complex tasks).
Has anyone encountered a similar problem?
Acrobat version: 10.1.1
System info: Windows 7 64 bitHi Kelvin,
Please let me know what OS version you are using.
The error also shows OS requirements not met.
Futher please try the steps below :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
Also see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs
Regards,
Rave -
Why is Adobe Acrobat 11 crashing when re-intalling?
Why is Adobe Acrobat 11 crashing when re-intalling?
The download won't complete - just disappears when gathering info.Hi MCastagna,
What os version are you using?
I would recommend you to download the setup again using this Link : Download Acrobat products | Standard, Pro | DC, XI, X and try installing acrobat again.
Regards,
Rahul -
Failure to Open PDFs from the web - 'Adobe Acrobat has crashed'
I can't download pdfs from the internet, for instance an exam paper.
Chrome tells me 'Adobe Acrobat has crashed'
I'm using Windows 7, any ideas what I can do to fix this?Hi PLAVERY798
Temporary fix:
--Go to Chrome plugins page by typing this in your browser: chrome://plugins/
--Look for "Chrome PDF Viewer" and Enable it
Otherwise, Please Use any Other browser like , Firefox or Internet explorer ! -
Adobe Acrobat Pro crashing after adding video
Why is my Adobe Acrobat Pro crashing after adding video? It added video fine just weeks ago but now has crashed 11 times while trying to add video. I've tried to add video to a 30 page presentation, a 40 page presentation and a one page test presentation...all crash after adding video. Please help.
http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
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Adobe Acrobat X crashes every month around the same day
Every month, just before invoicing (when I need PDFs), my Adobe Acrobat X crashes. No PDF will open, and clicking on the program icon ignores me.
The problem is that when I try to reinstall just Acrobat, EVERY Adobe programme reinstalls. Then EVERY adobe programme wants to update to it's latest version (about a gig of downloads). This is a lot of hassle every single month. Is it going to do it forever? I have a full licence for CS6 Design Pack, and the licence number has been put in each time.Does a REPAIR work?
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Adobe Acrobat Pro crashes on open since Mavericks update
since installing mavericks, i am unable to open adobe acrobat. to be really specific, the app itself starts, but crashes immediately when attempting to open a PDF file.
the text of the problem report is pasted below. any assistance would be appreciated. i read & create PDFs on a daily basis, so i very much need acrobat to work!
also, if i can just vent for a quick second... this OS doesn't seem to be fully baked. i'm surprised that apple would have released mavericks in such a state. i've had no issues (of the magnitude that i'm encountering with mavericks) with previous OSs, and would like to know if there's ANY way i can roll back to mountain lion until mavericks is more stable. seriously, i remember experiencing similar disappointments like this when upgrading a windows OS, but never osx.
here's what my system looks like:
Process:
AdobeAcrobat [7036]
Path:
/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:
com.adobe.Acrobat.Pro
Version:
10.1.8 (10.1.8)
Code Type:
X86 (Native)
Parent Process: launchd [202]
Responsible:
AdobeAcrobat [7036]
User ID:
501
Date/Time:
2013-10-29 17:58:34.078 -0700
OS Version:
Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 85F257C5-FD71-DB23-6FA9-538272916D9A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
__TEXT
0000000000001000-0000000000002000 [
4K] r-x/rwx SM=COW /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation
0x9960b1e2 CFDictionaryGetValue + 18
1 com.adobe.Acrobat.framework
0x003c27cf RunAcrobatInBrowser + 143880
2 com.adobe.Acrobat.framework
0x003c2906 RunAcrobatInBrowser + 144191
3 com.adobe.Acrobat.framework
0x0039ac14 RunAcrobat + 3718787
4 com.adobe.Acrobat.framework
0x005d0603 AcroSecurityBailOutImpl + 1997041
5 com.adobe.Acrobat.framework
0x00118ffc RunAcrobat + 1090155
6 com.adobe.Acrobat.framework
0x00118ef4 RunAcrobat + 1089891
7 com.adobe.Acrobat.framework
0x00114d7a RunAcrobat + 1073129
8 com.adobe.Acrobat.framework
0x0011403d RunAcrobat + 1069740
9 com.adobe.Acrobat.framework
0x00113407 RunAcrobat + 1066614
10 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
11 com.adobe.Acrobat.framework
0x00110201 RunAcrobat + 1053808
12 com.adobe.Acrobat.framework
0x0010f545 RunAcrobat + 1050548
13 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
14 com.adobe.Acrobat.framework
0x0010f29e RunAcrobat + 1049869
15 com.adobe.Acrobat.framework
0x0010f036 RunAcrobat + 1049253
16 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
17 com.adobe.Acrobat.framework
0x0010ed3e RunAcrobat + 1048493
18 com.adobe.Acrobat.framework
0x0010d142 RunAcrobat + 1041329
19 com.adobe.Acrobat.framework
0x0008546a RunAcrobat + 485081
20 com.adobe.Acrobat.framework
0x0010c675 RunAcrobat + 1038564
21 com.adobe.Acrobat.framework
0x0010c4b8 RunAcrobat + 1038119
22 com.adobe.Acrobat.framework
0x001084b3 RunAcrobat + 1021730
23 com.adobe.Acrobat.framework
0x001086ce RunAcrobat + 1022269
24 com.adobe.Acrobat.framework
0x001084b3 RunAcrobat + 1021730
25 com.adobe.Acrobat.framework
0x0010b295 RunAcrobat + 1033476
26 com.adobe.Acrobat.framework
0x00106595 RunAcrobat + 1013764
27 com.adobe.Acrobat.framework
0x0010091d RunAcrobat + 990092
28 com.adobe.Acrobat.framework
0x000cff0c RunAcrobat + 790907
29 com.adobe.Acrobat.framework
0x000cf141 RunAcrobat + 787376
30 com.adobe.AcrobatPlugin.Comments
0x0cd7fccd 0xcc31000 + 1371341
31 com.adobe.AcrobatPlugin.Comments
0x0cd7fdeb 0xcc31000 + 1371627
32 com.adobe.Acrobat.framework
0x000ce431 RunAcrobat + 784032
33 com.adobe.Acrobat.framework
0x0063222c AcroSecurityBailOutImpl + 2397466
34 com.adobe.Acrobat.framework
0x006c6045 AcroSecurityBailOutImpl + 3003187
35 com.adobe.Acrobat.framework
0x00cc1a11 AcroSecurityBailOutImpl + 9276671
36 com.adobe.Acrobat.framework
0x006754bc AcroSecurityBailOutImpl + 2672554
37 com.adobe.Acrobat.framework
0x00675817 AcroSecurityBailOutImpl + 2673413
38 com.adobe.Acrobat.framework
0x00817023 AcroSecurityBailOutImpl + 4383505
39 com.adobe.Acrobat.framework
0x0081553b AcroSecurityBailOutImpl + 4376617
40 com.apple.AppKit
0x929bee4d -[NSWindow sendEvent:] + 11953
41 com.apple.AppKit
0x9295acad -[NSApplication sendEvent:] + 4034
42 com.apple.AppKit
0x9279f3bc -[NSApplication run] + 823
43 com.adobe.Acrobat.framework
0x00010873 RunAcrobat + 6882
44 com.adobe.Acrobat.framework
0x0000eecd RunAcrobat + 316
45 com.adobe.Acrobat.Pro
0x00001e92 main + 94
46 com.adobe.Acrobat.Pro
0x00001e16 start + 54
Thread 1:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x97060992 kevent64 + 10
1 libdispatch.dylib
0x9b1888bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x9b188556 _dispatch_mgr_thread + 52
Thread 3:: Dispatch queue: NSOperationQueue 0xc25a750
0 libsystem_kernel.dylib
0x9705fb76 __semwait_signal + 10
1 libsystem_c.dylib
0x936a505b nanosleep$UNIX2003 + 219
2 com.apple.Foundation
0x90e90641 +[NSThread sleepForTimeInterval:] + 170
3 com.adobe.Acrobat.framework
0x00d13a45 AcroSecurityBailOutImpl + 9612595
4 com.apple.Foundation
0x90dfe01f -[__NSOperationInternal _start:] + 753
5 com.apple.Foundation
0x90dfdd21 -[NSOperation start] + 71
6 com.apple.Foundation
0x90dfdc48 __NSOQSchedule_f + 50
7 libdispatch.dylib
0x9b18ae21 _dispatch_async_redirect_invoke + 158
8 libdispatch.dylib
0x9b1863a6 _dispatch_client_callout + 50
9 libdispatch.dylib
0x9b188467 _dispatch_root_queue_drain + 257
10 libdispatch.dylib
0x9b189732 _dispatch_worker_thread2 + 39
11 libsystem_pthread.dylib
0x91559dab _pthread_wqthread + 336
12 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 15:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91e87922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x91e87b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x91e53f92 MPWaitOnQueue + 199
6 AdobeACE
0x01fac737 ACEInitialize + 3741
7 AdobeACE
0x01fac6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore
0x91e5456e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM
0x020f9dac AGMInitialize + 33770
4 AdobeAGM
0x020f9ce6 AGMInitialize + 33572
5 AdobeAGM
0x020f9841 AGMInitialize + 32383
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 19:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 20:
0 libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2 com.apple.CoreFoundation
0x99677f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation
0x99677541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation
0x99676d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation
0x99676bbb CFRunLoopRunInMode + 123
6 com.apple.AppKit
0x92956f18 _NSEventThread + 283
7 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
8 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
9 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 21:
0 libsystem_kernel.dylib
0x97060976 kevent + 10
1 com.adobe.Acrobat.framework
0x01356436 AcroSecurityBailOutImpl + 16176932
2 com.adobe.Acrobat.framework
0x012aab3f AcroSecurityBailOutImpl + 15474221
3 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
4 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
5 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 22:
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x9155cfa3 pthread_cond_wait + 48
3 com.adobe.amt.services
0x0d5b3f2c C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services
0x0d5ace78 C_EULA_SetState + 2166
5 com.adobe.amt.services
0x0d5b3f92 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 23:: CVDisplayLink
0 libsystem_kernel.dylib
0x9705f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9155ad1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9155cbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreVideo
0x9a70e540 CVDisplayLink::runIOThread() + 936
4 com.apple.CoreVideo
0x9a70e180 startIOThread(void*) + 159
5 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
6 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
7 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 24:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 25:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib
0x9705fb76 __semwait_signal + 10
1 libsystem_c.dylib
0x936a505b nanosleep$UNIX2003 + 219
2 libsystem_c.dylib
0x936a4f06 usleep$UNIX2003 + 60
3 com.apple.AppKit
0x92a21ddc -[NSUIHeartBeat _heartBeatThread:] + 2318
4 com.apple.Foundation
0x90e62f2e -[NSThread main] + 45
5 com.apple.Foundation
0x90e62e86 __NSThread__main__ + 1426
6 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
7 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 26:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2 com.apple.QuartzCore
0x9495ea7d CA::Render::Server::server_thread(void*) + 232
3 com.apple.QuartzCore
0x9495e98c thread_fun + 29
4 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
5 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
6 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 27:
0 libsystem_kernel.dylib
0x9705af7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9705a16c mach_msg + 68
2 com.apple.CoreFoundation
0x99677f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation
0x99677541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation
0x99676d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation
0x99676bbb CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS
0x1301998f AcroPluginMain + 22458
7 com.apple.Foundation
0x90e62f2e -[NSThread main] + 45
8 com.apple.Foundation
0x90e62e86 __NSThread__main__ + 1426
9 libsystem_pthread.dylib
0x915585fb _pthread_body + 144
10 libsystem_pthread.dylib
0x91558485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9155dcf2 thread_start + 34
Thread 28:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 29:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 30:
0 libsystem_kernel.dylib
0x97060046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x91559dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9155dcce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9960b1de ecx: 0x02b05500 edx: 0x00000000
edi: 0x00000154 esi: 0x00000000 ebp: 0xbfffe568 esp: 0xbfffe530
ss: 0x00000023 efl: 0x00010286 eip: 0x9960b1e2 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU:
0
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1000 -
0x1fff +com.adobe.Acrobat.Pro (10.1.8 - 10.1.8) <FDE8EED5-3FF3-C6CC-51BD-C25783A37C4E> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
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0x1faa000 - 0x20cbfff +AdobeACE (1) <B885D217-C2F6-8496-12D0-FCA0E620635B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x20ee000 - 0x26b3feb +AdobeAGM (1) <D32ACDB7-2362-47C0-8D55-DBE2F4D82433> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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0x278a000 - 0x2aafff7 +com.adobe.CoolType (AdobeCoolType 5.08.124.1 - 5.08.124.1) <7A42B517-029D-BDB6-38BB-7792AE56837B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
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0xcc31000 - 0xd392fe7 +com.adobe.AcrobatPlugin.Comments (10.1.8 - 10.1.8) <DFF17291-33D1-E559-C6A2-4BDB64654343> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/Comments.acroplugin/Contents/MacOS/Comments
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0xd58f000 - 0xd5f6fe7 +com.adobe.amt.services (AMTServices 3.5.0.34 [BuildVersion: 3.5; BuildDate: Tue Sep 14 2010 21:49:00] - 3.5.0.34) <F56D7855-B0F7-4E7E-1997-D4FC2F5ACB2D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x1284c000 - 0x12937ff7 unorm8_bgra.dylib (2.3.58) <44644D3C-3D0E-3CBB-9265-664D95EC791F> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x12aea000 - 0x12af2fff +com.adobe.asneu.framework (asneu version 1.7.0.1 - 1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
0x12b18000 - 0x12b88feb +com.adobe.adobe_caps (adobe_caps 3.5.4.0 - 3.5.4.0) <36D53A2C-0DAB-34C6-48C7-49D2ECF52D0D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x12b9c000 - 0x12bb7ff5 com.apple.security.csparser (3.0 - 55471) <163EF76C-D82D-3CB6-9EF1-4F579644B893> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/ MacOS/csparser
0x12d00000 - 0x12d28fff +AdobeAXE8SharedExpat (0) <6DE8E2CA-91EC-77D7-E674-D336B7D09AF5> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8 SharedExpat
0x13000000 - 0x1302bfe3 +com.adobe.AcrobatPlugin.EFS (10.1.8 - 10.1.8) <DEA989C6-5B0F-57C7-7071-FC8858210760> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Built-in/EFS.acroplugin/Contents/MacOS/EFS
0x50000000 - 0x502b7ff7 com.apple.AMDRadeonX3000GLDriver (1.14.21 - 1.1.4) <C2A4FAFD-AFB3-342D-81A0-7388055CDD5C> /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRade onX3000GLDriver
0x8fea3000 - 0x8fed5417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90008000 - 0x9038cff7 com.apple.FinderKit (1.2 - 1.2) <97A5857E-B4D8-3473-8A54-147F36E63EFA> /System/Library/PrivateFrameworks/FinderKit.framework/Versions/A/FinderKit
0x9038d000 - 0x9039bff3 com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9039c000 - 0x903a8ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <2AA24814-2DC6-3E28-B71B-186B686F0F19> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x903a9000 - 0x903e6ff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x903ea000 - 0x903f3ffa com.apple.CommonAuth (4.0 - 2.0) <6CB82D57-3C55-39E5-9036-8047DF3E6F57> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x903f4000 - 0x903f5fff com.apple.AddressBook.ContactsData (8.0 - 1365) <3A9C53C8-07EC-310D-80AD-0B6E2492F021> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x903f6000 - 0x903fdfff libMatch.1.dylib (19) <3B3680FC-2AC9-37CC-B262-5ACE2CF8939A> /usr/lib/libMatch.1.dylib
0x903fe000 - 0x90428fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x90429000 - 0x90443ff7 com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x90444000 - 0x90809ff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9080a000 - 0x9080afff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x9080b000 - 0x9080fffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x90810000 - 0x9084eff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x90857000 - 0x90881ff7 libsandbox.1.dylib (278.10) <28813216-B652-3E4D-B0D5-BE49B385C6EC> /usr/lib/libsandbox.1.dylib
0x90882000 - 0x908c1ff5 com.apple.ids (10.0 - 1000) <AEDCAD16-6626-3A0B-A9BE-3FC8A47CEB52> /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS
0x908c2000 - 0x90908fff libcurl.4.dylib (78) <EC84399F-5EA8-321B-B122-99730CC557C8> /usr/lib/libcurl.4.dylib
0x90909000 - 0x9090cffe com.apple.LoginUICore (3.0 - 3.0) <6FE961A4-3C17-3004-B50B-FD78FDC28350> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x9090d000 - 0x90916fff com.apple.AppleSRP (5.0 - 1) <6B946F4B-7DC4-3E82-BF2C-BE0930E3CF47> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x90917000 - 0x9091affa libCGXType.A.dylib (599.7) <2738FF52-4B47-31AD-B7E5-412F6AFACC2A> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x9091b000 - 0x9096cffb com.apple.CoreMedia (1.0 - 1273.29) <BE08E6C7-5E6F-3B54-9C17-751CFCBD823D> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x90a0e000 - 0x90a6cfff com.apple.ViewBridge (1.0 - 46) <62450F2D-C27A-3D11-BA41-AF8C6B18BEDD> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x90a6d000 - 0x90ab3ff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
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0x90ad2000 - 0x90b7dfff libcrypto.0.9.7.dylib (106) <DA3D5F8E-5822-3D41-BC1C-FFE1CC9BB42B> /usr/lib/libcrypto.0.9.7.dylib
0x90b7e000 - 0x90b86fff liblaunch.dylib (842.1.4) <3798500D-4436-3AEB-B273-7F2428C33A4A> /usr/lib/system/liblaunch.dylib
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0x90df6000 - 0x91121ff6 com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x911de000 - 0x911f7fff com.apple.Kerberos (3.0 - 1) <91F17EB2-C70C-359C-B09D-96B52D2A9C9F> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x911f8000 - 0x914e2fd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x914e4000 - 0x91539ff7 com.apple.QuickLookFramework (5.0 - 622.3) <3C6ADC02-2C67-361B-B042-47DDCC0EDA5F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
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0x9153e000 - 0x91548ff2 com.apple.AppSandbox (3.0 - 1) <085C3B38-C7D8-3A62-AFC6-CEE27F93DFD1> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x91549000 - 0x9154affd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x9154e000 - 0x91556fff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x91557000 - 0x9155effb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x9155f000 - 0x9155ffff com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x91560000 - 0x9158cff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9158d000 - 0x9158dffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <8A37963C-DF6F-3DFF-94E9-407DC5DFEDA9> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9158e000 - 0x915a0fff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x915a1000 - 0x915aafff com.apple.DiskArbitration (2.6 - 2.6) <6379523D-3196-370C-AE4A-8EA586E36909> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x915ab000 - 0x91827ff7 com.apple.QuickTime (7.7.3 - 2826) <D9F2857B-5668-3828-B85E-0F897462C8D8> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
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0x91cec000 - 0x91d1aff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x91d1b000 - 0x91d24fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x91d25000 - 0x91d2cff7 com.apple.XPCService (2.0 - 1) <94783930-9E46-394F-B1B2-9CA57CBA2D25> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x91d2d000 - 0x91d82ff2 com.apple.Suggestions (3.0 - 137.1) <3914C088-5905-30B1-BA4A-3C778D3C3869> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x91d83000 - 0x91d8dff3 com.apple.DisplayServicesFW (2.8 - 360.8.14) <B14B15EC-41BA-37F6-B696-8BBA0E325C0C> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x91d8e000 - 0x91db2fff libxpc.dylib (300.1.17) <252BC88F-A5CA-3E67-AEDB-3D7B9F4537E2> /usr/lib/system/libxpc.dylib
0x91db3000 - 0x91dbefff libcsfde.dylib (380) <C9E61AFB-1A9D-324B-9827-06B182CDD7B0> /usr/lib/libcsfde.dylib
0x91dbf000 - 0x91dc5ffb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib
0x91dc8000 - 0x920c9ff7 com.apple.CoreServices.CarbonCore (1077.13 - 1077.13) <C514A490-8689-3665-AD82-863B5FF8D6AE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x920ca000 - 0x920e6fff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x920e7000 - 0x9213bfff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <95A1E1CF-FC3E-3203-8683-34823CD70B6B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9213c000 - 0x92167ff7 libpcap.A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC> /usr/lib/libpcap.A.dylib
0x92168000 - 0x9217cff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <6860A0D0-3654-3B02-B2E9-C4D2637167B8> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x9217d000 - 0x921f2ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <5C9BC698-0CC1-3F6A-9F9D-BCC3A9C3D6DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x921f3000 - 0x921f7ffa libGIF.dylib (1038) <5CEB4EDF-B0B6-33A6-BDDE-8C0D3226FA72> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x921f8000 - 0x921f9ff7 com.apple.diagnosticlogcollection (10.0 - 1000) <B2525E0D-2BB1-3AF6-BDCA-56DCDC1F7DBF> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
0x921fa000 - 0x921fafff com.apple.quartzframework (1.5 - 1.5) <5BB3FDD4-4727-3D1B-9582-C96F36DA1542> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x921fb000 - 0x9221bfff com.apple.facetimeservices (10.0 - 1000) <BD92DB29-AD36-3B60-A5EF-F4A68F1394A1> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices
0x9221c000 - 0x92562ffb com.apple.MediaToolbox (1.0 - 1273.29) <60F62850-70EC-38E8-9C7F-81204CF9C382> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x92563000 - 0x92593ff7 com.apple.CoreServicesInternal (184.8 - 184.8) <88528205-9452-3EEC-BB27-DAAA7EC81E04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x92594000 - 0x926c1ff9 com.apple.avfoundation (2.0 - 651.12) <1AB88210-F2E6-3318-ACB2-41ED5AE6A0EF> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x926c2000 - 0x92785ff1 com.apple.CoreText (352.0 - 367.15) <746AD442-F7B4-3273-A36D-C7103D26F727> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x92786000 - 0x933a1ff3 com.apple.AppKit (6.9 - 1265) <AE258D94-0272-394F-BBB7-9B5C165A4A78> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x933a2000 - 0x933dafff com.apple.LDAPFramework (2.4.28 - 194.5) <0C42A932-15E8-3CD1-AC35-1DF7D41B25A2> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x933db000 - 0x933e5ff7 com.apple.DirectoryService.Framework (10.9 - 173.1.1) <D6735614-EF4B-389F-BF99-7D8416A504BA> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x933e6000 - 0x93556fff com.apple.QTKit (7.7.3 - 2826) <C6C84EA7-E9C6-3891-B76F-C497C4A2ED65> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x93557000 - 0x93570fff libAVFAudio.dylib (32.2) <C4CBDFDF-8F77-3872-B7DE-D2D7982084BA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x93571000 - 0x93578ff2 com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/LibHi kingq803,
This seems to be a licensing failure to me.
Please try the following steps and let me if that worked or not.
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Then launch Acrobat, Accept EULA and enter the serial number again and check.
Regards,
Rave -
Adobe Acrobat XI crashing when opening PDFs in Yosemite
I am having a problem with Acrobat XI Pro continually crashing when I open PDF files stored on my hard drive. The documents will then open, and Acrobat will behave normally for a bit, and then, the next time I try to open a PDF, the program crashes. One of the crash logs is pasted below. Does anyone have any solutions for this? It is VERY annoying after a while. Thanks in advance.
Process: AdobeAcrobat [3671]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.10 (11.0.10)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: AdobeAcrobat [3671]
User ID: 501
Date/Time: 2014-12-20 11:56:49.192 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: B94631FC-4881-B3BD-6DCD-EF2D8388D588
Sleep/Wake UUID: 11333F74-8758-4449-98A9-D62E5440BEF8
Time Awake Since Boot: 99000 seconds
Time Since Wake: 9400 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000006f7265d1
VM Regions Near 0x6f7265d1:
__LINKEDIT 00000000495d5000-0000000049634000 [ 380K] r--/rwx SM=COW /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/GeForceTe slaGLDriver
-->
MALLOC_TINY 000000007ae00000-000000007b000000 [ 2048K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.Acrobat.framework 0x001d4bf9 RunAcrobat + 1380573
1 com.adobe.Acrobat.framework 0x0131347b AcroSecurityBailOutImpl + 15689117
2 com.adobe.Acrobat.framework 0x00e25ea2 AcroSecurityBailOutImpl + 10522564
3 com.adobe.Acrobat.framework 0x0023b2da RunAcrobat + 1800126
4 com.adobe.Acrobat.framework 0x00104f2e RunAcrobat + 529426
5 com.adobe.Acrobat.framework 0x000ff1eb RunAcrobat + 505551
6 com.adobe.Acrobat.framework 0x000fee86 RunAcrobat + 504682
7 com.adobe.Acrobat.framework 0x000fec7e RunAcrobat + 504162
8 com.adobe.Acrobat.framework 0x000fe2bc RunAcrobat + 501664
9 com.adobe.Acrobat.framework 0x000fdf21 RunAcrobat + 500741
10 com.apple.AppKit 0x93164d57 -[NSView _drawRect:clip:] + 4221
11 com.apple.AppKit 0x93163582 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2071
12 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
13 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
14 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
15 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
16 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
17 com.apple.AppKit 0x9316153a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 876
18 com.apple.AppKit 0x931627f4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 5670
19 com.apple.AppKit 0x931627f4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 5670
20 com.apple.AppKit 0x93160d14 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 311
21 com.apple.AppKit 0x9315da78 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2942
22 com.apple.AppKit 0x9313af51 -[NSView displayIfNeeded] + 1629
23 com.apple.AppKit 0x9315975c -[NSWindow displayIfNeeded] + 324
24 com.adobe.Acrobat.framework 0x000f542d RunAcrobat + 465169
25 com.apple.AppKit 0x93198570 _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 1262
26 com.apple.AppKit 0x9380365b __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1560 + 58
27 com.apple.CoreFoundation 0x97c4aa2d _runLoopObserverWithBlockContext + 29
28 com.apple.CoreFoundation 0x97c4a40e __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 30
29 com.apple.CoreFoundation 0x97c4a350 __CFRunLoopDoObservers + 400
30 com.apple.CoreFoundation 0x97c3bcb2 __CFRunLoopRun + 946
31 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
32 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
33 com.apple.HIToolbox 0x9be46178 RunCurrentEventLoopInMode + 262
34 com.apple.HIToolbox 0x9be45d83 ReceiveNextEventCommon + 192
35 com.apple.HIToolbox 0x9be45cac _BlockUntilNextEventMatchingListInModeWithFilter + 99
36 com.apple.AppKit 0x93028d99 _DPSNextEvent + 734
37 com.apple.AppKit 0x930285e1 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 186
38 com.apple.AppKit 0x9301adac -[NSApplication run] + 907
39 com.adobe.Acrobat.framework 0x000854d2 RunAcrobat + 6582
40 com.adobe.Acrobat.framework 0x00083c4f RunAcrobat + 307
41 com.adobe.Acrobat.Pro 0x00076ed5 main + 91
42 com.adobe.Acrobat.Pro 0x00076e71 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9827e8d2 kevent64 + 10
1 libdispatch.dylib 0x950a373f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x950a33a2 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: NSOperationQueue 0x7c267b60 :: NSOperation 0x7c267de0 (QOS: USER_INITIATED)
0 libsystem_kernel.dylib 0x9827d8fa __semwait_signal + 10
1 libsystem_c.dylib 0x90693c16 nanosleep$UNIX2003 + 218
2 com.apple.Foundation 0x99d7ce71 +[NSThread sleepForTimeInterval:] + 169
3 com.adobe.Acrobat.framework 0x00edc25a AcroSecurityBailOutImpl + 11268988
4 com.apple.Foundation 0x99ce8eae -[__NSOperationInternal _start:] + 770
5 com.apple.Foundation 0x99ce8ba1 -[NSOperation start] + 71
6 com.apple.Foundation 0x99ce89eb __NSOQSchedule_f + 213
7 libdispatch.dylib 0x950a0130 _dispatch_client_callout + 50
8 libdispatch.dylib 0x950a3d05 _dispatch_queue_drain + 1017
9 libdispatch.dylib 0x950a599d _dispatch_queue_invoke + 186
10 libdispatch.dylib 0x950a2f89 _dispatch_root_queue_drain + 395
11 libdispatch.dylib 0x950b263d _dispatch_worker_thread3 + 97
12 libsystem_pthread.dylib 0x9c1f8296 _pthread_wqthread + 724
13 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9827d516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c1f8b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9c1fc1d1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x95bea0fa TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x95bea332 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x95bb5dff MPWaitOnQueue + 199
6 com.adobe.ACE 0x0238f4dc 0x238d000 + 9436
7 com.adobe.ACE 0x0238f441 0x238d000 + 9281
8 com.apple.CoreServices.CarbonCore 0x95bb645a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
10 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
11 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9827d516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c1f8b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9c1fc1d1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x024f8e07 0x24ed000 + 48647
4 com.adobe.AGM 0x024f8d46 0x24ed000 + 48454
5 com.adobe.AGM 0x024f8ce4 0x24ed000 + 48356
6 com.adobe.AGM 0x024f8984 0x24ed000 + 47492
7 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
8 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
9 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x97c3cae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c3bef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9319c6b4 _NSEventThread + 283
7 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
8 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
9 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9827e8b6 kevent + 10
1 com.adobe.Acrobat.framework 0x01555b69 AcroSecurityBailOutImpl + 18058379
2 com.adobe.Acrobat.framework 0x014b16f1 AcroSecurityBailOutImpl + 17385491
3 com.adobe.Acrobat.framework 0x014ad7d1 AcroSecurityBailOutImpl + 17369331
4 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
5 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
6 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x97c3cae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c3bef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS 0x08050876 0x8039000 + 96374
7 com.apple.Foundation 0x99d4fdcf -[NSThread main] + 45
8 com.apple.Foundation 0x99d4fd21 __NSThread__main__ + 1538
9 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
10 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
11 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 8:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.QuartzCore 0x90d0bd5f CA::Render::Server::server_thread(void*) + 236
3 com.apple.QuartzCore 0x90d0bc6a thread_fun + 29
4 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
5 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
6 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x97c3cae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c3bef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
6 com.apple.CFNetwork 0x910fd8df +[NSURLConnection(Loader) _resourceLoadLoop:] + 717
7 com.apple.Foundation 0x99d4fdcf -[NSThread main] + 45
8 com.apple.Foundation 0x99d4fd21 __NSThread__main__ + 1538
9 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
10 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
11 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 10:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x9827d852 __select + 10
1 com.apple.CoreFoundation 0x97c8b63a __CFSocketManager + 906
2 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
3 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
4 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9827de6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c1f836d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 12:
0 libsystem_kernel.dylib 0x9827de6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c1f836d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 13:
0 libsystem_kernel.dylib 0x9827de6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c1f836d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x6f726341 ebx: 0x013132d6 ecx: 0x8fe3e9e2 edx: 0x7ea4f600
edi: 0x7be2bd14 esi: 0xa0396038 ebp: 0xbff86ee8 esp: 0xbff86ed0
ss: 0x00000023 efl: 0x00010282 eip: 0x001d4bf9 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x6f7265d1
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x76000 - 0x76fff +com.adobe.Acrobat.Pro (11.0.10 - 11.0.10) <9B19B497-B399-3889-9550-EE2FAAD48322> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x7c000 - 0x21e5ff3 +com.adobe.Acrobat.framework (11.0.10 - 11.0.10) <70EEEAC3-C9F9-3C0E-A6CE-21221D5A7AAB> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x238d000 - 0x24dffe7 +com.adobe.ACE (AdobeACE 2.20.02.1 - 2.20.02.1) <711209D4-FBA8-37AE-9B21-E7F7EAE52A36> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x24ed000 - 0x2ac3ff7 +com.adobe.AGM (AdobeAGM 4.28.141.1 - 4.28.141.1) <336CD7B1-DC51-3AE3-B85C-2AE91B5E7337> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2b2d000 - 0x2b4bff3 +com.adobe.BIB (AdobeBIB 1.2.03.1 - 1.2.03.1) <21A36908-3031-35AF-A74B-ECC65BEAEC9F> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2b50000 - 0x2e4dffb +com.adobe.CoolType (AdobeCoolType 5.11.137.1 - 5.11.137.1) <E1F9A02C-FECB-329D-8408-9615CA5B6C86> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2e80000 - 0x2edfffb com.apple.QuickLookFramework (5.0 - 675) <56D079F9-5BA5-3C34-A074-E61A003CBA41> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x2f17000 - 0x2f30ff7 com.apple.ScriptingBridge (1.3.2 - 66) <479A4C55-AA2E-38CD-BAB5-346AB3915797> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
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0x9758a000 - 0x9758cfff com.apple.loginsupport (1.0 - 1) <47A71885-BB14-3DB8-AE19-F74ABA120290> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x9758d000 - 0x9759aff7 libbz2.1.0.dylib (36) <6BC7B049-8F03-3217-9840-B1804CCBF742> /usr/lib/libbz2.1.0.dylib
0x9759b000 - 0x975cdff7 com.apple.GSS (4.0 - 2.0) <36CBBD76-19AC-333E-AB52-A93800ABC89A> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x975ce000 - 0x97645fff com.apple.CoreUtils (1.0 - 101.1) <7169E4D1-0771-36AD-85C8-60CF37FFF16E> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x97646000 - 0x97646fff libOpenScriptingUtil.dylib (162) <9872C464-DF90-37C2-9871-8A3F53C615EC> /usr/lib/libOpenScriptingUtil.dylib
0x97647000 - 0x9764bffb com.apple.IOSurface (97 - 97) <ADB57CD2-455A-317C-818E-6379BF427D10> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9764c000 - 0x97655fff libGFXShared.dylib (11.0.7) <AFC7CCD1-D935-3968-8CE3-303C13354F2B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x97656000 - 0x97690fff com.apple.MediaKit (16 - 757) <430EC569-B083-3608-B91F-3EC6B6065519> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x97691000 - 0x976fcff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <632A811D-4706-3ED7-85E3-DD2CDB47CF8F> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x976fd000 - 0x97714fff libsystem_asl.dylib (267) <85BD88AD-618E-3325-AC31-10DBAB8E9AF3> /usr/lib/system/libsystem_asl.dylib
0x97715000 - 0x9799fffb com.apple.WebKit (10600 - 10600.1.25) <DCD91A86-737E-352F-921A-5A029DCAD0D7> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x979a0000 - 0x979cfff7 com.apple.DictionaryServices (1.2 - 229) <1F5C35C7-67AA-30A0-A366-EB4B361152A3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x979d0000 - 0x97a23ff7 com.apple.HIServices (1.22 - 519) <5B54AB76-C487-367B-ACD5-2AF6BC85E1B9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x97a24000 - 0x97a25fff libDiagnosticMessagesClient.dylib (100) <3EE83437-AA9C-356B-810B-589346B73797> /usr/lib/libDiagnosticMessagesClient.dylib
0x97a26000 - 0x97a26fff libffi.dylib (18.1) <C15EF590-C1CD-3F0A-8988-25491841F043> /usr/lib/libffi.dylib
0x97a27000 - 0x97a2ffff libsystem_dnssd.dylib (561.1.1) <45CDAF46-03DE-33DB-A627-14F245993EF2> /usr/lib/system/libsystem_dnssd.dylib
0x97a30000 - 0x97a39fff com.apple.DiskArbitration (2.6 - 2.6) <D906604A-1D8C-31BF-8F22-EA219FFC858F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x97a3a000 - 0x97a9eff7 com.apple.AE (681 - 681) <EEE62980-421B-33BD-BB88-6BDE269A3060> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x97a9f000 - 0x97b19fff com.apple.ApplicationServices.ATS (360 - 375) <7E075657-314E-3130-97A7-AFD826000C7B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x97b1a000 - 0x97b1afff com.apple.CoreServices (62 - 62) <FF296ED2-0F90-3055-BBE4-7BF9E42322EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x97b1b000 - 0x97bc3ff7 com.apple.CoreMedia (1.0 - 1562.19) <ECB3338A-318A-3612-BBC1-11E0E99DB595> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x97bc4000 - 0x97f77fff com.apple.CoreFoundation (6.9 - 1151.16) <2F4FE1E8-D09B-3C62-B884-7A41111F4FBB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x97f78000 - 0x98012fff com.apple.ColorSync (4.9.0 - 4.9.0) <091CDCEC-1B25-3FE7-94C2-8AEFA6564E95> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9809c000 - 0x9820dffb libBLAS.dylib (1128) <ACEF468C-5DB1-38F3-BCB2-6F3D7F2B2040> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9820e000 - 0x98263ff3 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <F5A586C3-A440-3E0E-966A-7841A182E5B2> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x98264000 - 0x98283fff libsystem_kernel.dylib (2782.1.97) <9F86CA37-93FC-31F0-8ACC-53D244AF9EC2> /usr/lib/system/libsystem_kernel.dylib
0x98284000 - 0x98297fff com.apple.ProtectedCloudStorage (1.0 - 1) <0A330FB7-44EE-359F-BAB7-48351AACD305> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
0x98298000 - 0x9829bfff libdyld.dylib (353.2.1) <6533C0BC-6FE5-3E43-A44D-EF2193978EC0> /usr/lib/system/libdyld.dylib
0x9829c000 - 0x9829dfff com.apple.TrustEvaluationAgent (2.0 - 25) <28BBD931-EF7C-3753-B50E-6568F4075086> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x9829e000 - 0x98494fff libicucore.A.dylib (531.30) <BD09E200-FF42-3E9D-814C-0BC8F2C0EAC9> /usr/lib/libicucore.A.dylib
0x9849b000 - 0x98565fff com.apple.backup.framework (1.6.1 - 1.6.1) <82A5ADA6-6434-3801-AE63-4C56ADC93B28> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x98566000 - 0x99507fff com.apple.WebCore (10600 - 10600.1.25.2) <5185C771-B437-317C-BDAD-3EE7274B50FB> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x99508000 - 0x995f1fff libcrypto.0.9.8.dylib (52) <8BA9026A-18DA-3F45-9850-85DF4378F284> /usr/lib/libcrypto.0.9.8.dylib
0x995f2000 - 0x99609ff3 libLinearAlgebra.dylib (1128) <B20FAAAA-1C76-3B20-B100-5FC90F7FE023> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLinearAlgebra.dylib
0x9960a000 - 0x9960effb com.apple.TCC (1.0 - 1) <BFA66EA1-2839-3648-80F6-96AE136A6838> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x9960f000 - 0x99620fff libbsm.0.dylib (34) <C9F0C608-2794-3F6B-8078-583FC0046039> /usr/lib/libbsm.0.dylib
0x99621000 - 0x996d0ff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <5BCD60EC-DAD3-369F-B836-49086A6A6D39> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x996d1000 - 0x996dfff7 libz.1.dylib (55) <DF3B8F77-8931-3A6B-8BDF-DB67315050E6> /usr/lib/libz.1.dylib
0x996e0000 - 0x996f0fff libGL.dylib (11.0.7) <2AF64D8C-3447-3C85-B4A1-77F03456E402> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x996f1000 - 0x9970effb com.apple.Ubiquity (1.3 - 313) <9ED23769-0725-3D4B-B7F4-AF08020D73C3> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x9970f000 - 0x99714ff7Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite -
Adobe Acrobat XI crashes on opening.
Please see the below crash report, we were able to use Acrobat for around 30mins before it crashed and now we are unable to open it.
Process: AdobeResourceSynchronizer [217]
Path: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app/Contents/MacOS/AdobeResourceSynchr onizer
Identifier: com.adobe.AdobeResourceSynchronizer
Version: 10.1
Code Type: X86 (Native)
Parent Process: launchd [144]
User ID: 503
Date/Time: 2013-09-27 17:00:09.324 +1200
OS Version: Mac OS X 10.8.5 (12F37)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000008c8c8c8c
VM Regions Near 0x8c8c8c8c:
MALLOC_TINY 0000000001800000-0000000001a00000 [ 2048K] rw-/rwx SM=PRV
-->
__TEXT 000000008fef4000-000000008ff27000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x98f17022 CFSetGetValue + 18
1 com.apple.CoreFoundation 0x98f22193 __CFRunLoopFindMode + 211
2 com.apple.CoreFoundation 0x98f3076c CFRunLoopRemoveSource + 268
3 com.apple.SystemConfiguration 0x92531a4e rlsCancel + 110
4 com.apple.CoreFoundation 0x98f3088c CFRunLoopRemoveSource + 556
5 com.adobe.AdobeResourceSynchronizer 0x00030259 CNetWatcher::Stop() + 97
6 com.adobe.AdobeResourceSynchronizer 0x0000c86a CSynchronizerApp::shutdownNetChangeNotifier() + 46
7 com.adobe.AdobeResourceSynchronizer 0x0000da4b CSynchronizerStartupGuard::~CSynchronizerStartupGuard() + 39
8 com.adobe.AdobeResourceSynchronizer 0x0000dd9c CSynchronizerApp::run() + 786
9 com.adobe.AdobeResourceSynchronizer 0x0000c7cd main + 169
10 com.adobe.AdobeResourceSynchronizer 0x0000c706 start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x974ca9ae kevent + 10
1 libdispatch.dylib 0x92196c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x921967a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x974ca0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9023b0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9023ae79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x90222daa start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x974ca0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9023b0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9023ae79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x90222daa start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8c8c8c8c ebx: 0x98f220d1 ecx: 0xbffff620 edx: 0x98f1701e
edi: 0xaccad1b4 esi: 0xbffff620 ebp: 0xbffff5e8 esp: 0xbffff5b0
ss: 0x00000023 efl: 0x00010282 eip: 0x98f17022 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x8c8c8c8c
Logical CPU: 0
Binary Images:
0x1000 - 0x101fe7 +com.adobe.AdobeResourceSynchronizer (10.1) <B65B57BB-E476-6532-AB54-5B45FAB84F30> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app/Contents/MacOS/AdobeResourceSynchr onizer
0x168000 - 0x213fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x257000 - 0x279ffe libssl.0.9.7.dylib (106) <FC1F6C04-EAD3-39D1-8E25-B1192E89D98B> /usr/lib/libssl.0.9.7.dylib
0x287000 - 0x2affff +AdobeAXE8SharedExpat (0) <6DE8E2CA-91EC-77D7-E674-D336B7D09AF5> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x2b6000 - 0x2d3ff7 +AdobeBIB (1) <7C894693-F5AC-A9BF-E72A-097BDF33C329> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2da000 - 0x339fe7 +AcroSQLite (1) <33E9D2E6-ACE5-0905-A40C-D1079751F9DF> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0x8fef4000 - 0x8ff26dd7 dyld (210.2.3) <5C651B52-C8CC-368F-8C84-85CB91C78425> /usr/lib/dyld
0x90007000 - 0x9021efff com.apple.CoreData (106.1 - 407.7) <EC4B8297-8E01-3778-A8A4-E8747F91109D> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9021f000 - 0x90221fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x90222000 - 0x902dfffb libsystem_c.dylib (825.40.1) <A5C0B70C-5F14-3BF8-AA5B-B22E7B12A4AE> /usr/lib/system/libsystem_c.dylib
0x902e0000 - 0x902f7fff com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x902f9000 - 0x9031effb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x90325000 - 0x90328ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x90329000 - 0x90334fff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x9035f000 - 0x90360fff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x9086f000 - 0x90872fff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x90873000 - 0x9088cfff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9088d000 - 0x90896ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x90897000 - 0x90897fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <E54083A7-7467-3C3C-B30F-EE14C8D781A1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x90919000 - 0x90988ffb com.apple.Heimdal (3.0 - 2.0) <C007CED7-DDC9-3BA1-8077-294FAE9C78D5> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x90989000 - 0x909cbfff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x909cc000 - 0x909dcff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x909dd000 - 0x90a22ff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x90a23000 - 0x90a9dff7 com.apple.securityfoundation (6.0 - 55115.4) <69D92A90-971C-3CD3-BAB1-ADF958C568BC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x90a9e000 - 0x90aa1ff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x90aa2000 - 0x90af9ff3 com.apple.HIServices (1.20 - 417) <B8410ABC-E0DB-31EB-B923-17F3B65B5F4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x90afa000 - 0x90b17fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x90b18000 - 0x90b26fff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x90b83000 - 0x90b8cff9 com.apple.CommonAuth (3.0 - 2.0) <B28B58CA-C5B1-378E-A969-6A36C7F754D1> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x90b8d000 - 0x90b9dff7 libsasl2.2.dylib (166) <D9080BA2-A365-351E-9FF2-7E0D4E8B1339> /usr/lib/libsasl2.2.dylib
0x90dcf000 - 0x90dfcffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x90e54000 - 0x910f7ff3 com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x910f8000 - 0x9111afff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x9140e000 - 0x91450fff libcurl.4.dylib (69.2) <8CC566A0-0B25-37E8-A6EC-30074C3CDB8C> /usr/lib/libcurl.4.dylib
0x91451000 - 0x9145ffff com.apple.opengl (1.8.10 - 1.8.10) <385E048A-FFB2-348A-8F80-572C2494A776> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x91460000 - 0x91551ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x91636000 - 0x91636ffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
0x916dc000 - 0x916dfffc libCoreVMClient.dylib (32.5) <CA150AC5-F98C-3F96-8B11-715B75A89C80> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x916e0000 - 0x91839ffb com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) <461C4CCD-5F52-3D2F-AE22-D0CA7EF3F01A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9183c000 - 0x918a3fe7 libvDSP.dylib (380.10) <A9BB03FC-F70B-388F-8917-F8CE69F2164A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x918a4000 - 0x9193bff7 com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
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0x990d4000 - 0x9910bffa com.apple.LDAPFramework (2.4.28 - 194.5) <F05946C0-D3BE-379A-A00E-D2BA6B4EE48D> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9910c000 - 0x9916dff7 com.apple.audio.CoreAudio (4.1.2 - 4.1.2) <C1D471E9-B4D6-3A59-975C-B3B3A25E6058> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9916e000 - 0x9918effd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x9918f000 - 0x992ddffb com.apple.CFNetwork (596.5 - 596.5) <E2EE5B64-4DFD-3D5E-BB38-9DD0899FFB42> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x992de000 - 0x99696ffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x99697000 - 0x996adfff com.apple.CFOpenDirectory (10.8 - 151.10) <D90DB5D4-6565-3726-B88A-21336CBE9170> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x996ae000 - 0x9978ffff libcrypto.0.9.8.dylib (47.2) <6170B3CB-FA94-3601-A7F7-7F1B953C4F59> /usr/lib/libcrypto.0.9.8.dylib
0x99a7d000 - 0x99af9ff3 com.apple.Metadata (10.7.0 - 707.12) <D9221655-56FE-332C-82FF-0CA7EDD521C1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x99c62000 - 0x99cbdfff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x99cbe000 - 0x99cc2fff com.apple.OpenDirectory (10.8 - 151.10) <00E824A9-601A-32B3-BD4C-C8A90F6D2C36> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x99cc6000 - 0x99d01fef libGLImage.dylib (8.10.1) <E29ED217-09B3-3436-A961-B6F8EBAA7BED> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x99d02000 - 0x99d02fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 188
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=103.6M resident=64.0M(62%) swapped_out_or_unallocated=39.6M(38%)
Writable regions: Total=31.1M written=676K(2%) resident=884K(3%) swapped_out=0K(0%) unallocated=30.2M(97%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 21.3M
MALLOC guard page 48K
Memory tag=35 8680K
Stack 65.5M
VM_ALLOCATE 8K
__DATA 5012K
__DATA/__OBJC 128K
__LINKEDIT 30.8M
__OBJC 628K
__OBJC/__DATA 20K
__PAGEZERO 4K
__TEXT 72.8M
__UNICODE 544K
mapped file 95.0M
shared memory 308K
=========== =======
TOTAL 300.5MYou can try this. Not sure if this will definitly help but I hope this should:
Delete the following preferences folders:
a) ~/Library/Application Support/Adobe/
b) ~/Library/Caches/Acrobat/
c) ~/Library/Caches/Acrobat/
d) ~/Library/Preferences/Acrobat Distiller Prefs
e) ~/Library/Preferences/Adobe/
Here ~ represents your home directory. Empty your trash, Restart the machine and then start the Acrobat. -
Adobe Acrobat 8 crashes when printing!
My client has been experiencing this problem before and a reimage of the computer was needed to keep it from coming back up. It recently came back. I know there has to be an easier way than a complete reroll of the system. She is the only one in the company that gets this error, and there are at least a hundred of Adobe Acrobat 8 users here.
When you open a pdf file (local or shared)and you print it using Acrobat 8.1, the printer (HP Laserjet 2015p with updated drivers) runs and prints the document, but unfortunately a "Windows debug/don't send/send error" bug pops up with the filename being acrobat.exe. When I click don't send, a memory error shows up right after and when I click OK, Acrobat closes. This happens consistently. When there are 3 or more pages and the error pops up, it only prints the first 2 before stopping. It seems to also occur if you click cancel instead of print from the print properties windows. Since that also occurs, it leads me to believe that it is the program and/or system that is causing the issue, since it could be any printer chosen before printing or cancelling the window.
I've uninstalled the printers and restarted, then uninstalled Acrobat and restarted. Deleted the necessary folders (adobe and flexnet in All Users and the adobe folder in program files). Then I reinstalled acrobat first, and reinstalled the printers after a prompted restart. The error still occurs.
The OS is Windows XP SP2. The client logs in under our company domain as a user, so it is not a local profile being used. I briefly tested the Administrator account with one of the user's pdfs. No error occured as of yet, so it kind of makes me believe that if I were to delete the profile under documents and settings, and make her log back in, the issue may be fixed and labeled as a user account error. Has anyone run into this problem and found a solution? Of course all help is greatly appreciated.The messages I've seen had to do with "slow operation" not "crashing" but you mention a domain login... so this may help
Set the DEFAULT printer to a local, not network, printer... even if you have to define a "dummy" printer
There is evidently a bug in Acrobat when a network printer is the default... so may be worth a try to see if it fixes your problem -
I have tried to uninstall and reinstall Adobe Acrobat 8 to no avail. The program won't even boot up. It just quits "unexpectedly." Has this happened to anyone? This is the error message I get:
Process: Acrobat [4122]
Path: /Users/stevemccurry/Desktop/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/MacOS/Acrobat
Identifier: com.adobe.Acrobat.Pro
Version: 8.1.2 (8.1.2)
Code Type: X86 (Native)
Parent Process: launchd [108]
Date/Time: 2010-12-06 13:50:17.541 -0500
OS Version: Mac OS X 10.6.2 (10C2234)
Report Version: 6
Sleep/Wake UUID: 8FCE0DA5-7CE3-4358-90B9-70843DBB9A89
Interval Since Last Report: 265467 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 34 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID: 49A8B0BE-18A1-40CB-BA00-B799D40CAE97
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 AdobeLM_libFNP.dylib 0x1c268310 TRR_Fixup + 25242
1 AdobeLM_libFNP.dylib 0x1c53c217 0x1c25c000 + 3015191
2 AdobeLM_libFNP.dylib 0x1c2cc807 TRR_Fixup + 436113
3 AdobeLM_libFNP.dylib 0x1c2cae3a TRR_Fixup + 429508
4 AdobeLM_libFNP.dylib 0x1c26d84e TRR_Fixup + 47064
5 AdobeLM_libFNP.dylib 0x1c475f47 0x1c25c000 + 2203463
6 AdobeLM_libFNP.dylib 0x1c476485 0x1c25c000 + 2204805
7 AdobeLM_libFNP.dylib 0x1c3dde2d 0x1c25c000 + 1580589
8 AdobeLM_libFNP.dylib 0x1c3dec53 0x1c25c000 + 1584211
9 AdobeLM_libFNP.dylib 0x1c4809e2 0x1c25c000 + 2247138
10 com.adobe.adobelm.framework 0x1c07797c AdobeLM_LicensingMenu_IsEnabled + 437160
11 com.adobe.adobelm.framework 0x1c14770b AdobeLM_LicensingMenu_IsEnabled + 1288503
12 com.adobe.adobelm.framework 0x1c112c13 AdobeLM_LicensingMenu_IsEnabled + 1072703
13 com.adobe.adobelm.framework 0x1c0b0b18 AdobeLM_LicensingMenu_IsEnabled + 671044
14 com.adobe.adobelm.framework 0x1c08869b AdobeLM_LicensingMenu_IsEnabled + 506055
15 com.adobe.adobelm.framework 0x1c03fb62 AdobeLM_LicensingMenu_IsEnabled + 208270
16 com.adobe.adobelm.framework 0x1c03ee2d AdobeLM_LicensingMenu_IsEnabled + 204889
17 com.adobe.adobelm.framework 0x1c03eb42 AdobeLM_LicensingMenu_IsEnabled + 204142
18 com.adobe.adobelm.framework 0x1c0199eb AdobeLM_LicensingMenu_IsEnabled + 52247
19 com.adobe.adobelm.framework 0x1c001da3 AdobeLM_GetVersion + 143
20 com.adobe.adobelm.framework 0x1c00c59a AdobeLM_License_Check + 44
21 com.adobe.Acrobat.framework 0x847a2e67 CopiesPagesPDE_Open + 6134267
22 com.adobe.Acrobat.framework 0x84652427 CopiesPagesPDE_Open + 4755387
23 com.adobe.Acrobat.framework 0x8465253f CopiesPagesPDE_Open + 4755667
24 com.adobe.Acrobat.framework 0x8465295b CopiesPagesPDE_Open + 4756719
25 com.adobe.Acrobat.framework 0x83ff1d07 RunAcrobat + 406825
26 com.adobe.Acrobat.framework 0x83f90c80 RunAcrobat + 9378
27 com.adobe.Acrobat.framework 0x84199453 AcroBundleThreadQuitProc + 10275
28 com.apple.Foundation 0x91153270 _nsnote_callback + 345
29 com.apple.CoreFoundation 0x92be29a9 __CFXNotificationPost + 905
30 com.apple.CoreFoundation 0x92be23da _CFXNotificationPostNotification + 186
31 com.apple.Foundation 0x91148094 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
32 com.apple.Foundation 0x91155471 -[NSNotificationCenter postNotificationName:object:] + 56
33 com.apple.AppKit 0x9044a73a -[NSApplication _postDidFinishNotification] + 125
34 com.apple.AppKit 0x9044a64a -[NSApplication _sendFinishLaunchingNotification] + 74
35 com.apple.AppKit 0x905a1595 -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 274
36 com.apple.AppKit 0x905a11b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 101
37 com.apple.Foundation 0x91188404 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 511
38 com.apple.Foundation 0x911881c8 _NSAppleEventManagerGenericHandler + 228
39 com.apple.AE 0x9403cf3a aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
40 com.apple.AE 0x9403ce39 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
41 com.apple.AE 0x9403cd46 aeProcessAppleEvent + 197
42 com.apple.HIToolbox 0x9827f301 AEProcessAppleEvent + 50
43 com.apple.AppKit 0x9041ad02 _DPSNextEvent + 1420
44 com.apple.AppKit 0x9041a306 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
45 com.apple.AppKit 0x903dc49f -[NSApplication run] + 821
46 com.adobe.Acrobat.framework 0x83f8f55a RunAcrobat + 3452
47 com.adobe.Acrobat.framework 0x83f8e92a RunAcrobat + 332
48 com.adobe.Acrobat.Pro 0x00002e8b start + 2455
49 com.adobe.Acrobat.Pro 0x00002602 start + 270
50 com.adobe.Acrobat.Pro 0x0000251d start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x96e520ea kevent + 10
1 libSystem.B.dylib 0x96e52804 _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x96e51cc3 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x96e51a68 _dispatch_worker_thread2 + 234
4 libSystem.B.dylib 0x96e514f1 _pthread_wqthread + 390
5 libSystem.B.dylib 0x96e51336 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x96e51182 __workq_kernreturn + 10
1 libSystem.B.dylib 0x96e51718 _pthread_wqthread + 941
2 libSystem.B.dylib 0x96e51336 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x96e51182 __workq_kernreturn + 10
1 libSystem.B.dylib 0x96e51718 _pthread_wqthread + 941
2 libSystem.B.dylib 0x96e51336 start_wqthread + 30
Thread 4:
0 libSystem.B.dylib 0x96e59806 __semwait_signal + 10
1 libSystem.B.dylib 0x96e594c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x96e5b158 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x95f1487a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x95f0020d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x95efbb33 MPWaitOnQueue + 250
6 AdobeACE 0x8fc395b3 ACEInitialize + 6389
7 AdobeACE 0x8fc39527 ACEInitialize + 6249
8 ...ple.CoreServices.CarbonCore 0x95edf7ae PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x96e58fbd _pthread_start + 345
10 libSystem.B.dylib 0x96e58e42 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x96e59806 __semwait_signal + 10
1 libSystem.B.dylib 0x96e594c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x96e5b158 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x95f1487a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x95f0020d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x95efbb33 MPWaitOnQueue + 250
6 AdobeACE 0x8fc395b3 ACEInitialize + 6389
7 AdobeACE 0x8fc39527 ACEInitialize + 6249
8 ...ple.CoreServices.CarbonCore 0x95edf7ae PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x96e58fbd _pthread_start + 345
10 libSystem.B.dylib 0x96e58e42 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x96e59806 __semwait_signal + 10
1 libSystem.B.dylib 0x96e594c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x96e5b158 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x95f1487a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x95f0020d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x95efbb33 MPWaitOnQueue + 250
6 AdobeACE 0x8fc395b3 ACEInitialize + 6389
7 AdobeACE 0x8fc39527 ACEInitialize + 6249
8 ...ple.CoreServices.CarbonCore 0x95edf7ae PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x96e58fbd _pthread_start + 345
10 libSystem.B.dylib 0x96e58e42 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x96e2b9ee mach_wait_until + 10
1 libSystem.B.dylib 0x96eb39e5 nanosleep + 345
2 ...obatPlugin.BridgeTalkClient 0x17eed05f ScObjects::Thread::sleep(unsigned int) + 79
3 ...obatPlugin.BridgeTalkClient 0x17ef0909 ScObjects::BridgeTalkThread::run() + 153
4 ...obatPlugin.BridgeTalkClient 0x17eed149 ScObjects::Thread::go(void*) + 167
5 libSystem.B.dylib 0x96e58fbd _pthread_start + 345
6 libSystem.B.dylib 0x96e58e42 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x1c26817b ecx: 0x0024d380 edx: 0x002f4180
edi: 0x52d358a6 esi: 0xad2ca758 ebp: 0xbfffa9d8 esp: 0xbfffa8b0
ss: 0x0000001f efl: 0x00010282 eip: 0x1c268310 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x7f1000 - 0x7f1ff7 libmx.A.dylib ??? (???) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
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0x1c25c000 - 0x1c6d4feb +AdobeLM_libFNP.dylib ??? (???) /Users/stevemccurry/Desktop/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/MacOS/AdobeLM_libFNP.dylib
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0x45000000 - 0x450ac2df +com.adobe.Preflight Preflight version 8.1.0 (241) (8.1.0 (241)) /Users/stevemccurry/Desktop/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Plug-ins/Preflight.acroplugin/Preflight
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0x93f29000 - 0x9402afe7 libxml2.2.dylib ??? (???) <89E648DC-E865-0AF4-5D4D-9562458FE939> /usr/lib/libxml2.2.dylib
0x94039000 - 0x9406cff7 com.apple.AE 496.1 (496.1) <BBCD9DA0-3CED-397D-FB72-E39037992332> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x94196000 - 0x941d3ff7 com.apple.SystemConfiguration 1.10.1 (1.10.1) <02B8CF8A-7631-EB9A-6C63-F5B4EF1C7707> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x94295000 - 0x9429cfff com.apple.print.framework.Print 6.0 (237) <7A06B15C-B835-096E-7D96-C2FE8F0D21E1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x9429d000 - 0x9429fff7 libRadiance.dylib ??? (???) <D29CEEC9-6568-CEC4-FD1E-ED98B34086A6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x942a0000 - 0x942a6fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x942a7000 - 0x94356ff3 com.apple.ColorSync 4.6.2 (4.6.2) <FEAC802A-CCF2-EF31-9CB7-FAC86FA999EE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x94357000 - 0x9437dfff com.apple.DictionaryServices 1.1.1 (1.1.1) <B4344524-2EC0-D4C7-85B6-8A8CC6A5DCEA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x9439c000 - 0x9439cff7 com.apple.Accelerate.vecLib 3.5 (vecLib 3.5) <3E039E14-2A15-56CC-0074-EE59F9FBB913> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x9458f000 - 0x9478ffeb com.apple.AddressBook.framework 5.0.1 (864) <05126D2C-7E44-F05D-9AAA-6A3D7906D95A> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94790000 - 0x9483eff3 com.apple.ink.framework 1.3.1 (105) <C1AED420-0D5A-E447-6AB3-D9708A9F929E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x94b39000 - 0x94b5bfef com.apple.DirectoryService.Framework 3.6 (621.1) <1D74F9F9-03CD-51E4-553F-CE0C3FE9768E> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x94bfd000 - 0x94c15ff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x94c16000 - 0x94c5cff7 libauto.dylib ??? (???) <9A2E444C-89BD-2902-C1E6-EC3E92544A25> /usr/lib/libauto.dylib
0x94e59000 - 0x94ec3fe7 libstdc++.6.dylib ??? (???) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x94ee6000 - 0x94fcaff7 com.apple.WebKit 6531.21 (6531.21.8) <0C45DB5C-D81F-BFFE-232D-7E6F647E597F> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94fcb000 - 0x94fe7fe3 com.apple.openscripting 1.3.1 (???) <DE20A1B9-F9B6-697C-B533-F5869BA43077> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x95372000 - 0x95372ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x95373000 - 0x9542cfe7 libsqlite3.dylib ??? (???) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
0x9549c000 - 0x95538fe7 com.apple.ApplicationServices.ATS 4.1 (???) <8DE390B3-28AC-E71B-BC41-FE75BD5A2FC4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x95539000 - 0x956d6fef com.apple.JavaScriptCore 6531.21 (6531.21.9) <C3642BB4-3D06-B371-B4CD-0DF5DA646673> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x956d7000 - 0x95b0cff7 libLAPACK.dylib ??? (???) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x95eaf000 - 0x95eb8ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x95eb9000 - 0x961d8fe7 com.apple.CoreServices.CarbonCore 861.2 (861.2) <A3625229-26A6-B51E-4A1B-DBC8D1644F2F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x961d9000 - 0x961d9ff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9620b000 - 0x96282fe3 com.apple.backup.framework 1.2 (1.2) <7F7A0F1F-A74F-C58B-228F-AE7315AB7EDE> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x96283000 - 0x962c6ff7 com.apple.NavigationServices 3.5.3 (181) <28CDD978-030E-7D4A-5334-874A8EBE6C29> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x96306000 - 0x96388ffb SecurityFoundation ??? (???) <9714B2B7-854E-834D-FEEC-07F85E10D557> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x96389000 - 0x963a9fe7 libresolv.9.dylib ??? (???) <A48921CB-3FA7-3071-AF9C-2D86FB493A3A> /usr/lib/libresolv.9.dylib
0x963aa000 - 0x9647bfe3 ColorSyncDeprecated.dylib ??? (???) <F55238DD-3D81-97D3-3782-699ABEC323A4> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/V ersions/A/Resources/ColorSyncDeprecated.dylib
0x9647c000 - 0x9648cff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x964fc000 - 0x964ffff7 libCoreVMClient.dylib ??? (???) <891FBE51-E3A8-E1CD-D9FB-9A8F4AFD3650> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x96501000 - 0x96561fe7 com.apple.CoreText 3.1.0 (???) <FBD51135-7095-7DEA-D70A-641A78B49959> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x965e4000 - 0x965e4ff7 com.apple.vecLib 3.5 (vecLib 3.5) <17BEEF92-DF30-CD52-FD65-0B7B43B93617> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x965f0000 - 0x965fdff7 com.apple.opengl 1.6.5 (1.6.5) <FC8EEF0C-ABC3-59D4-A1A5-D30F80782887> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x965fe000 - 0x96de14b7 com.apple.CoreGraphics 1.536.13 (???) <2D7E3989-A709-FDA9-E1B6-794FBF8BB986> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x96de2000 - 0x96de3ff7 com.apple.TrustEvaluationAgent 1.1 (1) <8C570606-D77C-738E-7148-6B28846F0B3C> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x96de4000 - 0x96de9ff7 com.apple.OpenDirectory 10.6 (10.6) <92582807-E8F3-3DD9-EB42-4195CFB754A1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x96dea000 - 0x96e2aff3 com.apple.securityinterface 4.0.1 (37214) <83E87779-530F-4D6A-4D42-0A9860D054D2> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x96e2b000 - 0x96fcffeb libSystem.B.dylib ??? (???) <D84E6C3F-163B-315B-AA8B-D6D0B383F207> /usr/lib/libSystem.B.dylib
0x9747f000 - 0x9748cff7 com.apple.NetFS 3.2.1 (3.2.1) <1F28472D-9913-B8CE-B025-BBA52372F568> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9748d000 - 0x974e7ff7 com.apple.framework.IOKit 2.0 (???) <1879BB3D-CAD3-004C-AA44-762A8A951F79> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x978ee000 - 0x97900ff7 com.apple.MultitouchSupport.framework 204.9 (204.9) <023AEAFA-3C43-73A3-F65D-36A0431654EA> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x97c87000 - 0x97c98ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <FF1FC361-4F97-8F22-7272-1EDFF828E7BA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x97c99000 - 0x98000ff7 com.apple.QuartzCore 1.6.1 (227.8) <BFA215E2-23AA-0CCC-0052-D83E7007BE42> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x980fe000 - 0x98147fe7 libTIFF.dylib ??? (???) <42C827FD-0AC2-3374-152D-4DD5481783F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x98155000 - 0x98161ff7 libkxld.dylib ??? (???) <6BFEF643-B6A4-B106-49CB-551A67F92736> /usr/lib/system/libkxld.dylib
0x98162000 - 0x981b2fe7 libGLU.dylib ??? (???) <F7581919-8068-EC96-7C69-7F9B8ED5B2F3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x981b3000 - 0x981c8fff com.apple.ImageCapture 6.0 (6.0) <0E86F45E-E656-9015-7AD4-A2C5F8D8A2FA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x98243000 - 0x98566fef com.apple.HIToolbox 1.6.2 (???) <02D800C4-8FD5-29BF-57F6-FC07CDB6287D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9874a000 - 0x9875aff7 libsasl2.2.dylib ??? (???) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x9875b000 - 0x98825fef com.apple.CoreServices.OSServices 352 (352) <D1649ADD-313E-6148-158C-CD2FEA884558> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x98826000 - 0x99050fe7 com.apple.WebCore 6531.21 (6531.21.8) <60DEC7F3-954D-F4C4-360A-13575EDCC40A> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
0x9912d000 - 0x992e9fef com.apple.ImageIO.framework 3.0.1 (3.0.1) <D9A15842-E537-A4D8-BFFB-181C4B8E0CE1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x993ae000 - 0x99455fe7 com.apple.CFNetwork 454.5 (454.5) <42EDE919-43FA-160E-61B3-39921AD8B8B7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x99497000 - 0x99571ffb com.apple.DesktopServices 1.5.4 (1.5.4) <E1BE764D-8887-362A-A945-0C494433F96F> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x99572000 - 0x995a7ff7 libcups.2.dylib ??? (???) <FB14BC9D-D0F6-8440-983F-80C786153E78> /usr/lib/libcups.2.dylib
0x995a8000 - 0x995acff7 libGFXShared.dylib ??? (???) <F3FCE3B4-A1B0-84AA-4680-81874445B9F7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x995ad000 - 0x995b8ff7 libCSync.A.dylib ??? (???) <B80BE1C5-BF5D-285B-E4C8-C774E5119C1F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D84E6C3F-163B-315B-AA8B-D6D0B383F207> /usr/lib/libSystem.B.dylib
Model: MacPro4,1, BootROM MP41.0081.B07, 8 processors, Quad-Core Intel Xeon, 2.26 GHz, 8 GB, SMC 1.39f5
Graphics: ATI Radeon HD 4870, ATI Radeon HD 4870, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.91.26)
Bluetooth: Version 2.2.5f6, 2 service, 0 devices, 1 incoming serial ports
Network Service: Ethernet 2, Ethernet, en1
PCI Card: ATI Radeon HD 4870, Display, Slot-1
PCI Card: Apple 2 Port 4Gbps Fibre Channel Card, sppci_fibrechannel, Slot-2
PCI Card: Apple 2 Port 4Gbps Fibre Channel Card, sppci_fibrechannel, Slot-2
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: Hitachi HDE721010SLA330, 931.51 GB
Serial ATA Device: Hitachi HDE721010SLA330, 931.51 GB
Serial ATA Device: Hitachi HDE721010SLA330, 931.51 GB
Serial ATA Device: WDC WD1001FALS-00J7B0, 931.51 GB
USB Device: Hub, 0x05ac (Apple Inc.), 0x911c, 0xfd300000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd310000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd313000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd312000
USB Device: Apple Cinema HD Display, 0x05ac (Apple Inc.), 0x921c, 0xfd320000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x5a110000
FireWire Device: Rev2, Drobo, Up to 800 Mb/sec
FireWire Device: built-in_hub, Up to 800 Mb/secHi,
what is the exact error message that you get? not the error log.
My guess is that this error is caused by the WebLink.acroplugin. I've had similar problems and got rid of it by deleting it. Search for the program in the "programs" folder (something like "Adobe Acrobat ... .app"). Right click it an show content. Search for the plugins subfolder and simply remove/delete the whole "WebLink.acroplugin"-folder.
(/Users/stevemccurry/Desktop/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Plug-ins/WebLink.acroplugin/)
Regards Alois -
Adobe Acrobat 8 crashes with IE 7
Hello,
I have exhausted all the help resources I can find regarding issues like this. My client has a full version of Adobe Acrobat 8 (and also we have installed adobe reader 9.0 for testing purposes). Her office website has a button where she can create a printable directory to a .pdf. When she clicks this button (which would usually open Adobe with the requested data in it) Internet Explorer crashes. We have loaded Firefox and it works fine there.
In the debug report here is what I see:
Error Signature:
AppName: iexplore.exe AppVer: 7.0.6000.16791 ModName: hpswp_selection_ie7.dll
ModVer: 2.15.7.0 Offset: 000284d4
The modname is hpswp? Why would IE7 try to open this document with HP software? I've verified that the default program for .pdfs is Adobe Acrobat 8. Where do you think this is coming from?
-RushThe messages I've seen had to do with "slow operation" not "crashing" but you mention a domain login... so this may help
Set the DEFAULT printer to a local, not network, printer... even if you have to define a "dummy" printer
There is evidently a bug in Acrobat when a network printer is the default... so may be worth a try to see if it fixes your problem -
Why does the Adobe Acrobat plugin crash everytime I open a PDF?
I am currently running the Firefox 11.0, which is the most up-to-date version as of this writing. Every time I open a PDF file, it says that "Adobe Acrobat plugin has crashed". I have Adobe Acrobat 9 Pro, which came as part of my school's standard software package. The Mozilla website says I have the most up-to-date version of the Acrobat plugin.
P.S. I recently updated my version of Adobe Reader X to try to fix the problem, but that didn't work. I'm not entirely sure how Reader is related to Acrobat, so I don't know if that would affect my ability to read PDFs in Firefox.hi WDWPhishFan,
Have you looked at [[The Adobe Flash plugin has crashed]] and [[Opening PDF files within Firefox]]?
The first article has a lot of good troubleshooting steps that might help. The second article actual lists a couple of plugins that can be used for opening PDF files. I'd give both of them a try just in case.
Hopefully this helps! -
I get the following crash report on Adobe XI with latest update, Win 7 64 bit new dell optiplex mini tower system
Problem signature:
Problem Event Name: BEX
Application Name: Acrobat.exe
Application Version: 11.0.6.70
Application Timestamp: 52b52919
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0000004b
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHello Vikrannt,
I went to the event viewer, I found the event. I don't know how to collect the logs for the crash. I opened the respective REPORT.WER, and it looked like it had the path to the faulty module. The relevant portion is below. Let me know if this is what you meant when you said to "collect the logs".
Version=1
EventType=APPCRASH
EventTime=130361844943030865
ReportType=2
Consent=1
UploadTime=130361990142169222
ReportIdentifier=81b3eb90-8f5b-11e3-908e-00a0c6000000
IntegratorReportIdentifier=81b3eb8f-8f5b-11e3-908e-00a0c6000000
WOW64=1
Response.BucketId=14819782
Response.BucketTable=17
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Acrobat.exe
Sig[1].Name=Application Version
Sig[1].Value=11.0.6.70
Sig[2].Name=Application Timestamp
Sig[2].Value=52b52919
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_5686
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.18247
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=521ea8e7
Sig[6].Name=Exception Code
Sig[6].Value=c0000374
Sig[7].Name=Exception Offset
Sig[7].Value=000ce753
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=5686
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=568615f413b46680c67504b42abf6121
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=08ea
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=08ea692ff847fa9fec1165eba3af744e
UI[2]=C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
UI[3]=Adobe Acrobat has stopped working
UI[4]=Windows can check online for a solution to the problem the next time you go online.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Adobe Acrobat
AppPath=C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
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