Adobe Acrobat XI printed to blank PDF from Brava Reader v7.3 on a paper size 100mm x 3000mm

I am on Adobe Acrobat XI and am having trouble printing to PDF from Brava Reader v7.3 to a paper size 100mm x 3000mm. The output is a blank PDF to the given paper size.  I was able to print with image from Brava Reader v7.2.  However, when I installed a freeware PDF995, it allows me to print to this paper size (albeit with only 600DPI - too low resolution).  What is the problem with Adobe Acrobat?  Please help?

Is AcroTray running in the background? Can you print to file using the Adobe PDF printer and open the file in Distiller to complete the conversion to PDF?

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    Daniel Flavin <mailto:[email protected]>
    June 24, 2014 at 3:23 PM
    >
          do i need acrobat pro to open a pdf i created in quark and
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    <https://forums.adobe.com/people/Daniel+Flavin> in /Creating, Editing
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    <https://forums.adobe.com/message/6493113#6493113>

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