Adobe Acrobat XI Pro (Tools Bug)

The program will not allow me to apply the "arrow" design to any document. - Once drawn and released, it disappears. I have to draw one with the "contineous" line tool in order to make use of an arrow feature on every document.
Is there a fix for this Bug?

Thanks for the advice.
The problem is not solved. This is what i have tried.
Attempt 1.
Log-in as Administrator via "CRTL-ALT-DEL" twice at the Welcome window.
"Repair" Adobe Acrobat XI Pro installation.
Same failure as described earlier.
Attempt 2.
Log-in as Administrator via "CRTL-ALT-DEL" twice at the Welcome window.
Uninstall Acro XI Pro.
Run : acrobat_ittools_cleaner_p1_040612.zip
Log of "cleaner" shows deletion of very many, but ot all, Registry Acro-associated keys.
At end of uninstall and cleaner processes, re-start machine.
Log-in again as Administrator via "CRTL-ALT-DEL" twice at the Welcome window.
Disable Norton 360 and Webroot Secure Anywhere prior to Acro XI Pro installation.
Re-install Acro XI Pro (this time, for "Default" choice, as opposed to "Complete" in previous installs.)
Outcome: NO Adobe PDF printer. HOWEVER, both during the "Repair" and re-install processes, a message did flash: "Creating the Adobe PDF Printer".
Both Repair and re-install: The Adobe PDF printer is not listed under "Manufacturer" when "Add Printer" is executed (see image below).
Proceeding via "Have Disk", C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf, yields the failure to install the driver previously described, for all ten (10) instance of the Adobe PDF Converter options.
Thanks for any insights.

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