Adobe Acrobat XI Professional Student and Teacher Edition

i purchased Adobe Acrobat XI Professional Student and Teacher Edition today online. I was not able to install as it posted a message the it can not be installed on pc with windows vista 32-bit. what is the solution for my purchase?

The requirements are given at http://www.adobe.com/products/acrobatpro/tech-specs.html and VISTA is not listed. I have heard from others that AA XI indeed is not compatible with VISTA, but does run with XP,SP3 and newer systems. If you are unsuccessful, all I know to suggest is to upgrade your OS, but that may mean a new machine too. Sorry.

Similar Messages

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    Hello! I just purchased Adobe Acrobat XI Pro Student and Teacher Edition. I don't know how to find the product to download on my account, it seems not to be there. So I tried to license the trial version I have on my computer with the product key I got in the email. But then it is not possible because I tried a Swedish version. The version I bought was only possible to buy in English so there is a mismatch between them and nothing happens. The service is terribly bad, I have been in phone que both yesterday and today for one hour, it seems impossible to come through.
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    hi Torvadm,
    We apologize for the experience that you had with the Customer care so far . If you have purchased the product in English language , could you please uninstall the current version and install the English version from the below link.
    Download Adobe Acrobat free trial | Acrobat XI Professional
    You can always connect with us over a chat session as well if in case you are having trouble while getting through to us via the Telephone line.
    Contact Customer Care
    Cheers,
    Kartikay Sharma

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