Adobe Acrobat XI Standard 11.0.10 silent install failing with error 1603
Hello
I just updated my AIPs for Adobe Acrobat Pro 11 Pro and Standard. The Pro silent install is working fine. But I cannot get the Standard install to run on Windows 7 or WIndows 8. I have gone over every detail that I can think of or find on forums.
I use the Adobe Customization Wizard XI and choose the basic stuff to create my transform. I don't generally enter a serial number in the customization setup but I tried that and the installation did appear to complete successfully. But when I tried to open Acrobat it did not work. Processes like PDapp.exe where running in a loop but never stopped. Without a serial I get the errors below and the install fails almost immediately. I have recreated the API and transform a few times hoping it would help.
Installing with the following line msiexec /i "%~dp0AcroStan.msi" TRANSFORMS=AcroStan.mst /qb /L*v c:\acrobat.log I get an error message that just says "error".
Application Event logs
Product: Adobe Acrobat XI Standard -- error.
Windows Installer installed the product. Product Name: Adobe Acrobat XI Standard. Product Version: 11.0.10. Product Language: 1033. Manufacturer: Adobe Systems. Installation success or error status: 1603.
When I run the AcroStan.msi by itself the installation completes successfully so it would appear the issue is in customization process or the .mst file. Any help would be greatly appreciated.
Thank you
I'm assuming that verbose logging is accomplished by adding /L*v c:\acrobat.log ? No, I do not have CustomAction AAMIU_Install.196A45B3_0387_4DF9_9420 in my log file. The only items referencing 1603 are below.
CustomAction CheckForPendingOperation returned actual error code 1603 but will be translated to success due to continue marking
CustomAction SetLotusNotesInstalled returned actual error code 1603 but will be translated to success due to continue marking
CustomAction ProcessAbcpy returned actual error code 1603 but will be translated to success due to continue marking
MSI (s) (84:C4) [15:30:14:422]: Note: 1: 1708
MSI (s) (84:C4) [15:30:14:422]: Product: Adobe Acrobat XI Standard -- Installation operation failed.
MSI (s) (84:C4) [15:30:14:422]: Windows Installer installed the product. Product Name: Adobe Acrobat XI Standard. Product Version: 11.0.10. Product Language: 1033. Manufacturer: Adobe Systems. Installation success or error status: 1603.
MSI (s) (84:C4) [15:30:14:458]: Attempting to delete file C:\windows\Installer\9d9a98.mst
MSI (s) (84:C4) [15:30:14:478]: Deferring clean up of packages/files, if any exist
MSI (s) (84:C4) [15:30:14:478]: Attempting to delete file C:\windows\Installer\9d9a98.mst
MSI (s) (84:C4) [15:30:14:478]: Unable to delete the file outside of the engine. LastError = 2
MSI (s) (84:C4) [15:30:14:479]: MainEngineThread is returning 1603
MSI (s) (84:28) [15:30:14:480]: Calling SRSetRestorePoint API. dwRestorePtType: 13, dwEventType: 103, llSequenceNumber: 31, szDescription: "".
MSI (s) (84:28) [15:30:14:483]: The call to SRSetRestorePoint API succeeded. Returned status: 0.
=== Logging stopped: 1/16/2015 15:30:14 ===
MSI (s) (84:28) [15:30:14:484]: User policy value 'DisableRollback' is 0
MSI (s) (84:28) [15:30:14:485]: Machine policy value 'DisableRollback' is 0
MSI (s) (84:28) [15:30:14:485]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (84:28) [15:30:14:485]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (84:28) [15:30:14:485]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (84:28) [15:30:14:486]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (84:28) [15:30:14:487]: Destroying RemoteAPI object.
MSI (s) (84:54) [15:30:14:487]: Custom Action Manager thread ending.
MSI (c) (E4:0C) [15:30:14:489]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (E4:0C) [15:30:14:489]: MainEngineThread is returning 1603
=== Verbose logging stopped: 1/16/2015 15:30:14 ===
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Executing chained package: PrjStdWW
05/09/2014 20:16:14 Installing chained package: PrjStdWW
PERF: TickCount=530512 Name=Verify MSI local install source Description=Begin function
OSE is detected as a registered service. Service binary is reported at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
OSE service binary is detected at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
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File at C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE has version: 14.0.4730.1010
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OSE service binary is detected at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
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File at C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE has version: 14.0.4730.1010
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LIS: wait for package "{90140000-003A-0000-0000-0000000FF1CE}" to complete caching
LIS: package "{90140000-003A-0000-0000-0000000FF1CE}" caching completed
PERF: TickCount=530528 Name=Completed verify local install source Description=End function
Resource File Manager : Converted CultureTag [en-US] to LocaleId [1033].
Use Shell UI transform : LIS\{90140000-0115-0409-0000-0000000FF1CE}\ShellUI.MST
Current transform is at path: LIS\{90140000-0115-0409-0000-0000000FF1CE}\ShellUI.MST
OSE is detected as a registered service. Service binary is reported at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
OSE service binary is detected at location: C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
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Package: PrjStdWW
File: C:\MSOCache\All Users\{90140000-003A-0000-0000-0000000FF1CE}-C\PrjStdWW.msi
Command Line: PATCH="\\SCCM2012\SMSPKGE$\PC100139\project_silent_install.MSP" ADDLOCAL=C.35347883.0E64.45B4.88A0.1881DE05E259,OSpp_Core,Project_PIA,SetupExeArpEntry,Office10Fix1,ProductFiles,InternationalSupportFiles_JPN,AceFiles,IMNFiles,OfficeIntlRDC,AceOdbc,OArt_DocTheme,OSetupController,WISPFiles,TCDRegistration,SetLanguageFiles,TCWorks7Files,ClviewFiles,VBAFiles,OfficeAppSupport,TextConverters,ProductNonBootFiles,dummy_Office_PIA,CAGOffice10,VSCommonPIAHidden,WebDiscussFiles,CAGCat10,CAGCat10Clips,MsoInstalledPackagesScoped,WxpFiles,SetupControllerFiles,Forms_PIA,dummy_MSCOMCTL_PIA,AlwaysInstalled,Gimme_OnDemandData,AceRepl,OISFiles,OfficeOLESupport,OfficeMSProof6,CAGFiles,InternationalSupportFiles_ArialUni,OSpp,Ace_PIA,GraphicsFiltersFile,WebDriveFiles,PROJECTFiles,ProductFiles_B2TR,SetupXmlFiles,OfficePostBoot,DocumentImagingUtils,VSTOCLR35,CAGCategoryFiles,ProjectCommon,VSTO,ProofingParent,MsoCommonShellHandler,OfficeDigitalSFiles,CARegistryFeature,OfficeCoreRDC,SetupExeAddRegistry,NonC2R_ProductFiles,MSSOAP3,TranslationCore,CAGOffice10Clips REMOVE=WISPHidden ARPENTRY_NOMODIFY="#0" ARPENTRY_MODIFYPATH="""C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\setup.exe"" /modify PRJSTD /dll OSETUP.DLL" INSTALLLOCATION="C:\Program Files (x86)\Microsoft Office\" SLD_OEMPIDKEY="0" ARPENTRY_NOELEVATEONMODIFY="#0" SETUP_REBOOT="never" COMPANYNAME=" " ARPENTRY_SKUCOMPONENTS="[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Proofing.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Project.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office64.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\PRJSTD\setup.xml[~]" ARPENTRY_HELPLINK="" ARPENTRY_DISPLAYICON="C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\OSETUP.DLL,1" ARPENTRY_DISPLAYNAME="Microsoft Project Standard 2010" ACCEPTEDEULA="1" ARPENTRY_DISPLAYVERSION="14.0.4763.1000" BRANDING_XML="C:\Windows\TEMP\Setup00001048\BRANDING.XML" SLD_SUPPORTSBYPASS="0" SLD_ACID="5DC7BF61-5EC9-4996-9CCB-DF806A2D0EFE" SLD_TRIALTYPE="0" ARPENTRY_PACKAGEREFS="[~]OfficeMUISet.en-us[~]OfficeMUI.en-us[~]Proofing.en-us[~]Proof.en-us[~]Proof.es-es[~]Office64MUISet.en-us[~]PrjStdWW[~]Office64WW[~]Office64MUI.en-us[~]ProjectMUI.en-us[~]Proof.fr-fr[~]" SLD_DPID="#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en-US" ARPENTRY_SHELLUITRANSFORMLANGUAGE="en-US" USERNAME=" " ARPENTRY_CONTACT="" ARPENTRY_HELPTELEPHONE="" ARPENTRY_PRODUCTCODES="[~]{90140000-00B4-0409-0000-0000000FF1CE}[~]{90140000-002C-0409-0000-0000000FF1CE}[~]{90140000-003A-0000-0000-0000000FF1CE}[~]{90140000-002A-0000-1000-0000000FF1CE}[~]{90140000-001F-0C0A-0000-0000000FF1CE}[~]{90140000-001F-0409-0000-0000000FF1CE}[~]{90140000-001F-040C-0000-0000000FF1CE}[~]{90140000-0115-0409-0000-0000000FF1CE}[~]{90140000-006E-0409-0000-0000000FF1CE}[~]{90140000-002A-0409-1000-0000000FF1CE}[~]{90140000-0116-0409-1000-0000000FF1CE}[~]" ARPENTRY_INSTALLLOCATION="C:\Program Files (x86)\Microsoft Office\" SETUPEXE_DOARPWRITE="1" ACIDS="11B39439-6B93-4642-9570-F2EB81BE2238;5DC7BF61-5EC9-4996-9CCB-DF806A2D0EFE;B6E9FAE1-1A0E-4C61-99D0-4AF068915378" ARPENTRY_SPPSKUID="[~]5DC7BF61-5EC9-4996-9CCB-DF806A2D0EFE[~]" ARPENTRY_NOREMOVE="#0" SLD_PKU="0" SLD_PID="82503-001-0000106-49615" LICTYPE="ltKMS" ARPENTRY_UNINSTALLSTRING="""C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\setup.exe"" /uninstall PRJSTD /dll OSETUP.DLL" ARPENTRY_NOREPAIR="#1" ARPENTRY_URLUPDATEINFO="" ARPENTRY_URLINFOABOUT="" REMOVEPREVIOUS="" ARPENTRY_CACHELOCATION="C:\MSOCache\All Users" REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1033 SETUPINTLDLLDIRECTORY="C:\Windows\TEMP\Setup00001048\" ARPSYSTEMCOMPONENT=1 TRANSFORMS="C:\MSOCache\All Users\{90140000-0115-0409-0000-0000000FF1CE}-C\ShellUI.MST" ALLUSERS="1"
PERF: TickCount=530543 Name=MsiPackage::Install Description=Calling OMsiInstaller::InstallProduct for package file "C:\MSOCache\All Users\{90140000-003A-0000-0000-0000000FF1CE}-C\PrjStdWW.msi"
MSI(INITIALIZE): '<NULL>'
MSI(TERMINATE): '<NULL>'
Error: Failed to install product: C:\MSOCache\All Users\{90140000-003A-0000-0000-0000000FF1CE}-C\PrjStdWW.msi ErrorCode: 1603(0x643).
Log level changed from: Standard to: Verbose
Rolling back chain
05/09/2014 20:18:47 Rolling back package: PrjStdWW
There appears to be no rollback work to do for package: PrjStdWW path: C:\MSOCache\All Users\{90140000-003A-0000-0000-0000000FF1CE}-C\PrjStdWW.msi
05/09/2014 20:18:47 Rolling back package: Office64WW
Package Office64WW was uninstalled in the chain... installing with previous feature states as part of chain rollback...
Resource File Manager : Converted CultureTag [en-US] to LocaleId [1033].
Catalyst Package Uninstall Rollback (install)...
Package: Office64WW
File: C:\MSOCache\All Users\{90140000-003A-0000-0000-0000000FF1CE}-C\Office64WW.msi
Command Line: ADDLOCAL=AcePiaReg64,VSTO64,WordXmlEditVerb64,ExcelXmlEditVerb64,GrooveShellIntegration64,Project64Files,OSpp64_Core,ExcelPiaReg64,GraphPiaReg64,FormsPiaReg64,SmartTagPiaReg64,PPTXmlEditVerb64,MsoInstalledPackagesScoped,OfficeExample64bitFilesA,WAC_XmlEditVerb64SPD,SetupXmlFiles,WordPiaReg64,Outlook64Files,AlwaysInstalled64,VBEPiaReg64,VisioPiaReg64,Outlook64SearchShellReg,OneNote64Files,SetupControllerFiles,ProjectPiaReg64,SearchFilters64Files,OutlookPiaReg64,Gimme_OnDemandData,Visio64ShapeSearch,WAC_PIARegSPD64,ProductNonBootFiles64,XDocsPiaReg64,PublisherPiaReg64,OneNotePIAReg64,ProductFiles64,OfficeExample64bitFilesB,OfficePiaReg64,Visio64Files,TCDRegistration64,OSpp64,XDOCSFiles64,XDocsXmlEditVerb64,MsoCommonShellHandler64bit,AccessPiaReg64,PowerPointPiaReg64 REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1033 SETUPINTLDLLDIRECTORY="C:\Windows\TEMP\Setup00001048\"
MSI(INITIALIZE): '<NULL>'
MSI(TERMINATE): '<NULL>'
Successfully rolled back the configuration of package: Office64WW ProductCode:{90140000-002A-0000-1000-0000000FF1CE}
05/09/2014 20:18:56 Rolling back package: ProjectMUI.en-us
Package ProjectMUI.en-us was installed in the chain... uninstalling as part of chain rollback...
Resource File Manager : Converted CultureTag [en-US] to LocaleId [1033].
Catalyst Package Install Rollback (uninstall)...
Package: ProjectMUI.en-us
Product Code: {90140000-00B4-0409-0000-0000000FF1CE}
Command Line: REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1033 SETUPINTLDLLDIRECTORY="C:\Windows\TEMP\Setup00001048\"
MSI(INITIALIZE): '<NULL>'
MSI(TERMINATE): '<NULL>'
Successfully rolled back install of package: ProjectMUI.en-us path:C:\MSOCache\All Users\{90140000-00B4-0409-0000-0000000FF1CE}-C\ProjectMUI.msi
05/09/2014 20:19:00 Rolling back package: Proofing.en-us
Package Proofing.en-us was uninstalled in the chain... installing with previous feature states as part of chain rollback...
Resource File Manager : Converted CultureTag [en-US] to LocaleId [1033].
Catalyst Package Uninstall Rollback (install)...
Package: Proofing.en-us
File: C:\MSOCache\All Users\{90140000-002C-0409-0000-0000000FF1CE}-C\Proofing.msi
Command Line: ADDLOCAL=Gimme_OnDemandData,SetupXmlFiles,SetupControllerFiles,MsoInstalledPackagesScopedIntl_1033 REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1033 SETUPINTLDLLDIRECTORY="C:\Windows\TEMP\Setup00001048\"
MSI(INITIALIZE): '<NULL>'
MSI(TERMINATE): '<NULL>'
Successfully rolled back the configuration of package: Proofing.en-us ProductCode:{90140000-002C-0409-0000-0000000FF1CE}
05/09/2014 20:19:04 Rolling back package: Proof.en-us
Package Proof.en-us was uninstalled in the chain... installing with previous feature states as part of chain rollback...
Resource File Manager : Converted CultureTag [en-US] to LocaleId [1033].
Catalyst Package Uninstall Rollback (install)...
Package: Proof.en-us
File: C:\MSOCache\All Users\{90140000-002C-0409-0000-0000000FF1CE}-C\Proof.en\Proof.msi
Command Line: ADDLOCAL=FindAllWordFormsFiles_1033,Gimme_OnDemandData,SpellingAndGrammarFiles_1033,ThesaurusFiles_1033,MsoInstalledPackagesScopedIntl_1033,HyphenationFiles_1033,OCR_1033,SetupControllerFiles,SetupXmlFiles REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1033 SETUPINTLDLLDIRECTORY="C:\Windows\TEMP\Setup00001048\"
MSI(INITIALIZE): '<NULL>'
MSI(TERMINATE): '<NULL>'
Successfully rolled back the configuration of package: Proof.en-us ProductCode:{90140000-001F-0409-0000-0000000FF1CE}
05/09/2014 20:19:05 Rolling back package: Proof.fr-fr
Package Proof.fr-fr was uninstalled in the chain... installing with previous feature states as part of chain rollback...
Resource File Manager : Converted CultureTag [en-US] to LocaleId [1033].
Catalyst Package Uninstall Rollback (install)...
Package: Proof.fr-fr
File: C:\MSOCache\All Users\{90140000-002C-0409-0000-0000000FF1CE}-C\Proof.fr\Proof.msi
Command Line: ADDLOCAL=MsoInstalledPackagesScopedIntl_1036,Gimme_OnDemandData,SpellingAndGrammarFiles_1036,SetupControllerFiles,FindAllWordFormsFiles_1036,TranslationFiles_1036,ThesaurusFiles_1036,HyphenationFiles_1036,SetupXmlFiles,OCR_1036 REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1033 SETUPINTLDLLDIRECTORY="C:\Windows\TEMP\Setup00001048\"
MSI(INITIALIZE): '<NULL>'
MSI(TERMINATE): '<NULL>'
Successfully rolled back the configuration of package: Proof.fr-fr ProductCode:{90140000-001F-040C-0000-0000000FF1CE}
05/09/2014 20:19:11 Rolling back package: Proof.es-es
Package Proof.es-es was uninstalled in the chain... installing with previous feature states as part of chain rollback...
Resource File Manager : Converted CultureTag [en-US] to LocaleId [1033].
Catalyst Package Uninstall Rollback (install)...
Package: Proof.es-es
File: C:\MSOCache\All Users\{90140000-002C-0409-0000-0000000FF1CE}-C\Proof.es\Proof.msi
Command Line: ADDLOCAL=Gimme_OnDemandData,SpellingAndGrammarFiles_3082,OCR_3082,FindAllWordFormsFiles_3082,HyphenationFiles_3082,ThesaurusFiles_3082,MsoInstalledPackagesScopedIntl_3082,SetupControllerFiles,SetupXmlFiles,TranslationFiles_3082 REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1033 SETUPINTLDLLDIRECTORY="C:\Windows\TEMP\Setup00001048\"
MSI(INITIALIZE): '<NULL>'
MSI(TERMINATE): '<NULL>'
Successfully rolled back the configuration of package: Proof.es-es ProductCode:{90140000-001F-0C0A-0000-0000000FF1CE}
05/09/2014 20:19:12 Rolling back package: Office64MUISet.en-us
Package Office64MUISet.en-us was uninstalled in the chain... installing with previous feature states as part of chain rollback...
Resource File Manager : Converted CultureTag [en-US] to LocaleId [1033].
Catalyst Package Uninstall Rollback (install)...
Package: Office64MUISet.en-us
File: C:\MSOCache\All Users\{90140000-0116-0409-1000-0000000FF1CE}-C\Office64MUISet.msi
Command Line: ADDLOCAL=Gimme_OnDemandData,SetupXmlFiles,SetupControllerFiles,MsoInstalledPackagesScopedIntl_1033 REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1033 SETUPINTLDLLDIRECTORY="C:\Windows\TEMP\Setup00001048\"
MSI(INITIALIZE): '<NULL>'
MSI(TERMINATE): '<NULL>'
Successfully rolled back the configuration of package: Office64MUISet.en-us ProductCode:{90140000-0116-0409-1000-0000000FF1CE}
05/09/2014 20:19:19 Rolling back package: Office64MUI.en-us
Package Office64MUI.en-us was uninstalled in the chain... installing with previous feature states as part of chain rollback...
Resource File Manager : Converted CultureTag [en-US] to LocaleId [1033].
Catalyst Package Uninstall Rollback (install)...
Package: Office64MUI.en-us
File: C:\MSOCache\All Users\{90140000-0116-0409-1000-0000000FF1CE}-C\Office64MUI.msi
Command Line: ADDLOCAL=OfficeExample64bitFilesBIntl_1033,OfficeExample64bitFilesAIntl_1033,Gimme_OnDemandData,Outlook64SearchShellRegIntl_1033,ProductFilesIntl64_1033,MsoInstalledPackagesScopedIntl_1033,OneNoteToLinkedNotesIEAddin64Intl_1033,GrooveFiles64Intl_1033,SetupControllerFiles,SetupXmlFiles REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1033 SETUPINTLDLLDIRECTORY="C:\Windows\TEMP\Setup00001048\"
MSI(INITIALIZE): '<NULL>'
MSI(TERMINATE): '<NULL>'
Successfully rolled back the configuration of package: Office64MUI.en-us ProductCode:{90140000-002A-0409-1000-0000000FF1CE}
05/09/2014 20:19:20 Rolling back package: OfficeMUISet.en-us
Package OfficeMUISet.en-us was uninstalled in the chain... installing with previous feature states as part of chain rollback...
Resource File Manager : Converted CultureTag [en-US] to LocaleId [1033].
Catalyst Package Uninstall Rollback (install)...
Package: OfficeMUISet.en-us
File: C:\MSOCache\All Users\{90140000-0115-0409-0000-0000000FF1CE}-C\OfficeMUISet.msi
Command Line: ADDLOCAL=Gimme_OnDemandData,SetupXmlFiles,SetupControllerFiles,MsoInstalledPackagesScopedIntl_1033 REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1033 SETUPINTLDLLDIRECTORY="C:\Windows\TEMP\Setup00001048\"
MSI(INITIALIZE): '<NULL>'
MSI(TERMINATE): '<NULL>'
Successfully rolled back the configuration of package: OfficeMUISet.en-us ProductCode:{90140000-0115-0409-0000-0000000FF1CE}
05/09/2014 20:19:20 Rolling back package: OfficeMUI.en-us
Package OfficeMUI.en-us was uninstalled in the chain... installing with previous feature states as part of chain rollback...
Resource File Manager : Converted CultureTag [en-US] to LocaleId [1033].
Catalyst Package Uninstall Rollback (install)...
Package: OfficeMUI.en-us
File: C:\MSOCache\All Users\{90140000-0115-0409-0000-0000000FF1CE}-C\OfficeMUI.msi
Command Line: ADDLOCAL=MetricConverterIntl_1033,AlwaysInstalledIntl_1033,MSTagPluginStockFilesIntl_1033,WebDiscussFilesIntl_1033,GraphicsFiltersPNGFilesIntl_1033,EquationEditorFilesIntl_1033,GraphicsFiltersEPSFilesIntl_1033,MSTagPluginNamesFilesIntl_1033,TCWP5FilesIntl_1033,CAGOffice10Intl_1033,OISFilesIntl_1033,WxpFilesIntl_1033,XDOCSEditorFilesIntl_1033,CAGFilesIntl_1033,WISPHiddenIntl_1033,CAGCat10Intl_1033,SetLanguageFilesIntl_1033,OSetupControllerIntl_1033,MsoInstalledPackagesScopedIntl_1033,TCRecoverFilesIntl_1033,SetupControllerFiles,ClviewFilesIntl_1033,GraphHelpFilesIntl_1033,ProductNonBootFilesIntl_1033,MSTagPluginPlacesFiles_1033,VisioPreviewerIntl_1033,ProductFilesIntl_1033,AceReplIntl_1033,GraphicsFiltersCGMFilesIntl_1033,GraphicsFiltersWPGFilesIntl_1033,Gimme_OnDemandData,TCWP6FilesIntl_1033,GraphicsFiltersGIFFilesIntl_1033,GRAPHFilesIntl_1033,MSTagPluginDateFilesIntl_1033,WebDriveFilesIntl_1033,LOBiFilesIntl_1033,LISTFilesIntl_1033,UICaptionsCompanionIntl_1033,SetupXmlFiles,AceFilesIntl_1033,TOOLSFilesIntl_1033,MSSOAP3Intl_1033,VBAHelpFilesIntl_1033,GraphicsFiltersPICTFilesIntl_1033,OfficeDigitalSFilesIntl_1033,VBAFilesIntl_1033,GraphicsFiltersJPEGFilesIntl_1033,QueryFilesIntl_1033,SetLanguageHelpFilesIntl_1033 REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1033 SETUPINTLDLLDIRECTORY="C:\Windows\TEMP\Setup00001048\"
MSI(INITIALIZE): '<NULL>'
MSI(TERMINATE): '<NULL>'
Successfully rolled back the configuration of package: OfficeMUI.en-us ProductCode:{90140000-006E-0409-0000-0000000FF1CE}
Error attaching to OSE, error 0x00000000
Stopping running ose
LIS: start uncaching for download "{90140000-002C-0409-0000-0000000FF1CE}-C"
LIS: finished uncaching for download "{90140000-002C-0409-0000-0000000FF1CE}-C"
LIS: start uncaching for download "{90140000-003A-0000-0000-0000000FF1CE}-C"
LIS: finished uncaching for download "{90140000-003A-0000-0000-0000000FF1CE}-C"
LIS: start uncaching for download "{90140000-00B4-0409-0000-0000000FF1CE}-C"
LIS: finished uncaching for download "{90140000-00B4-0409-0000-0000000FF1CE}-C"
LIS: start uncaching for download "{90140000-0115-0409-0000-0000000FF1CE}-C"
LIS: finished uncaching for download "{90140000-0115-0409-0000-0000000FF1CE}-C"
LIS: start uncaching for download "{90140000-0116-0409-1000-0000000FF1CE}-C"
LIS: finished uncaching for download "{90140000-0116-0409-1000-0000000FF1CE}-C"
Error attaching to OSE, error 0x00000000
Stopping running ose
SystemRestore : Attempting to cancelling System-Restore-Point for Product [Microsoft Project Standard 2010] (with RestorePointType [0, Installed]).
SystemRestore : Successfully cancelled System-Restore-Point for Product [Microsoft Project Standard 2010] (with RestorePointType [0, Installed]).
Not showing completion dialog because it was not requested.
Catalyst execution finished: 05/09/2014 20:19:25. Return code: 1603.
PERF: TickCount=722128 Name=RunSetup Description=End function
Can onyone enlighten me what's went wrong, and why did I get this inconsitent installation behaviour?
Thank you very much!!!1603 means there is a fatal error during installation process.
Take a look at the article below. It may help on finding cause.
Hi Juke,
I did do fair a bit of Googling before I started the post. I have increased the logging level on one of the machines failed on the installation. Apparently Project installation log doesn't throw the "return value 3", I think it's pointing to a particular
updating item, anyone knows what is it?
Microsoft Office Project Standard 2010 - Update '{35347883-0E64-45B4-88A0-1881DE05E259}' could not be installed.
The following is the detailed installation log.
MSI (s) (8C:B4) [20:31:33:122]: Executing op: SetTargetFolder()
MSI (s) (8C:B4) [20:31:33:122]: Executing op: FontRegister(Title=Arial Unicode MS (TrueType),File=ARIALUNI.TTF)
MSI (s) (8C:B4) [20:31:33:122]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
MSI (s) (8C:B4) [20:31:33:122]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0)
MSI (s) (8C:B4) [20:31:33:122]: Error in rollback skipped. Return: 5
MSI (s) (8C:B4) [20:31:33:746]: Entering MsiProvideAssembly. AssemblyName: Policy.12.0.Microsoft.Office.Interop.MSProject,version="14.0.0.0000000",processorArchitecture="MSIL",publicKeyToken="71E9BCE111E9429C",fileVersion="14.0.4751.1000",culture="neutral", AppContext: , InstallMode: -4
MSI (s) (8C:B4) [20:31:33:746]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (8C:B4) [20:31:33:777]: MsiProvideAssembly is returning: 1607
MSI (s) (8C:B4) [20:31:33:777]: Entering MsiProvideAssembly. AssemblyName: Policy.11.0.Microsoft.Office.Interop.MSProject,version="14.0.0.0000000",processorArchitecture="MSIL",publicKeyToken="71E9BCE111E9429C",fileVersion="14.0.4751.1000",culture="neutral", AppContext: , InstallMode: -4
MSI (s) (8C:B4) [20:31:33:777]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (8C:B4) [20:31:33:808]: MsiProvideAssembly is returning: 1607
MSI (s) (8C:B4) [20:31:33:808]: Entering MsiProvideAssembly. AssemblyName: Microsoft.Office.Interop.MSProject,version="14.0.0.0000000",processorArchitecture="MSIL",publicKeyToken="71E9BCE111E9429C",fileVersion="14.0.4751.1000",culture="neutral", AppContext: , InstallMode: -4
MSI (s) (8C:B4) [20:31:33:808]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (8C:B4) [20:31:33:840]: MsiProvideAssembly is returning: 1607
MSI (s) (8C:B4) [20:31:33:840]: Note: 1: 2318 2:
MSI (s) (8C:B4) [20:31:33:840]: No System Restore sequence number for this installation.
MSI (s) (8C:B4) [20:31:33:840]: Unlocking Server
MSI (s) (8C:B4) [20:31:33:980]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
MSI (s) (8C:B4) [20:31:33:980]: Transforming table InstallExecuteSequence.
MSI (s) (8C:B4) [20:31:33:980]: Transforming table InstallExecuteSequence.
MSI (s) (8C:B4) [20:31:33:980]: Transforming table InstallExecuteSequence.
MSI (s) (8C:B4) [20:31:33:980]: Note: 1: 2262 2: InstallExecuteSequence 3: -2147287038
MSI (s) (8C:B4) [20:31:34:011]: Product: Microsoft Office Project Standard 2010 - Update '{35347883-0E64-45B4-88A0-1881DE05E259}' could not be installed. Error code 1603. Additional information is available in the log file C:\WINDOWS\TEMP\MSI1f79e.LOG.
MSI (s) (8C:B4) [20:31:34:011]: Windows Installer installed an update. Product Name: Microsoft Office Project Standard 2010. Product Version: 14.0.4763.1000. Product Language: 0. Manufacturer: Microsoft Corporation. Update Name: {35347883-0E64-45B4-88A0-1881DE05E259}. Installation success or error status: 1603.
MSI (s) (8C:B4) [20:31:34:011]: Note: 1: 1708
MSI (s) (8C:B4) [20:31:34:011]: Product: Microsoft Office Project Standard 2010 -- Installation operation failed.
MSI (s) (8C:B4) [20:31:34:011]: Windows Installer installed the product. Product Name: Microsoft Office Project Standard 2010. Product Version: 14.0.4763.1000. Product Language: 0. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.
MSI (s) (8C:B4) [20:31:34:011]: Attempting to delete file C:\WINDOWS\Installer\5a202cf.msp
MSI (s) (8C:B4) [20:31:34:011]: Unable to delete the file. LastError = 32
MSI (s) (8C:B4) [20:31:34:011]: Attempting to delete file C:\WINDOWS\Installer\5a202d0.mst
MSI (s) (8C:B4) [20:31:34:011]: Unable to delete the file. LastError = 32
MSI (s) (8C:B4) [20:31:34:011]: Deferring clean up of packages/files, if any exist
MSI (s) (8C:B4) [20:31:34:011]: Attempting to delete file C:\WINDOWS\Installer\5a202cf.msp
MSI (s) (8C:B4) [20:31:34:011]: Attempting to delete file C:\WINDOWS\Installer\5a202d0.mst
MSI (s) (8C:B4) [20:31:34:011]: MainEngineThread is returning 1603
MSI (s) (8C:24) [20:31:34:011]: No System Restore sequence number for this installation.
MSI (s) (8C:24) [20:31:34:011]: User policy value 'DisableRollback' is 0
MSI (s) (8C:24) [20:31:34:011]: Machine policy value 'DisableRollback' is 0
MSI (s) (8C:24) [20:31:34:011]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (8C:24) [20:31:34:011]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (8C:24) [20:31:34:011]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (8C:24) [20:31:34:027]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (8C:24) [20:31:34:027]: Restoring environment variables
MSI (s) (8C:24) [20:31:34:027]: Destroying RemoteAPI object.
MSI (s) (8C:48) [20:31:34:027]: Custom Action Manager thread ending.
MSI (c) (F4:1C) [20:31:34:027]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (F4:1C) [20:31:34:027]: MainEngineThread is returning 1603
=== Verbose logging stopped: 7/05/2014 20:31:34 === -
Silent install fails with FileNotFoundException
Trying silent install for Weblogic server 7 SP2 onto Windows 2000 PC. I edited
the sample silent.xml file for a single server deployment. Part of my silent.xml
file is:
<input-fields>
<data-value name="BEAHOME" value="C:\bezplus\bea7" />
<data-value name="USER_INSTALL_DIR" value="C:\bezplus\bea7\weblogic700"
/>
<data-value name="RUN_DOMAIN_WIZARD" value="true" />
The install fails and log file contains the message:
2003-08-05 09:15:32,839 WARN [readInstallOptions] com.bea.installer.utils.InstallerUtils
- Unable to read install options!
java.io.FileNotFoundException: C:\bea\installoptions.bea (The system cannot find
the path specified)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(FileInputStream.java:59)
at java.io.FileInputStream.<init>(FileInputStream.java:90)
at com.bea.installer.utils.InstallerUtils.readInstallOptions(InstallerUtils.java:89)
at com.bea.installer.tasks.ReadInstallOptionsTask.run(ReadInstallOptionsTask.java:32)
at java.lang.Thread.run(Thread.java:479)
I find no reference to installoptions.bea file in the documentation.
Help Please.
BillUpdate- BEA recognizes this as an issue in SP2. Maybe fixed in SP3? They sent me
a copy of installoptions.bea. This file must be placed into C:\bea prior to running
install - hard coded path.
I attached installoptions.bea
Bill
"WMilus" <[email protected]> wrote:
>
Trying silent install for Weblogic server 7 SP2 onto Windows 2000 PC.
I edited
the sample silent.xml file for a single server deployment. Part of my
silent.xml
file is:
<input-fields>
<data-value name="BEAHOME" value="C:\bezplus\bea7"
/>
<data-value name="USER_INSTALL_DIR" value="C:\bezplus\bea7\weblogic700"
/>
<data-value name="RUN_DOMAIN_WIZARD" value="true" />
The install fails and log file contains the message:
2003-08-05 09:15:32,839 WARN [readInstallOptions] com.bea.installer.utils.InstallerUtils
- Unable to read install options!
java.io.FileNotFoundException: C:\bea\installoptions.bea (The system
cannot find
the path specified)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(FileInputStream.java:59)
at java.io.FileInputStream.<init>(FileInputStream.java:90)
at com.bea.installer.utils.InstallerUtils.readInstallOptions(InstallerUtils.java:89)
at com.bea.installer.tasks.ReadInstallOptionsTask.run(ReadInstallOptionsTask.java:32)
at java.lang.Thread.run(Thread.java:479)
I find no reference to installoptions.bea file in the documentation.
Help Please.
Bill[installoptions.bea] -
11gr2 rac silent install failed with INS-35421
When ran 11gr2 silent installation. it has this warning info:
[WARNING] [INS-35421] This option installs a single instance database only.
CAUSE: You have chosen to perform a Desktop class install on a cluster. This option will not install Oracle RAC.
ACTION: If you wish to install Oracle RAC, choose to perform a Server class install.
And i find that the db was not been created.( I selected creating database in response file)
The folowing is my response file:(this file was created by OUI, and i did not find where to set the option of desktop/server class)
oracle.install.responseFileVersion=/oracle/install/rspfmt_dbinstall_response_schema_v11_2_0
oracle.install.option=INSTALL_DB_AND_CONFIG
ORACLE_HOSTNAME=node1.us.oracle.com
UNIX_GROUP_NAME=oinstall
INVENTORY_LOCATION=/home/oracle/app/oraInventory
SELECTED_LANGUAGES=en
ORACLE_HOME=/home/oracle/app/oracle/product/11.2.0/dbhome_1
ORACLE_BASE=/home/oracle/app/oracle
oracle.install.db.InstallEdition=EE
oracle.install.db.isCustomInstall=false
oracle.install.db.customComponents=
oracle.install.db.DBA_GROUP=dba
oracle.install.db.OPER_GROUP=dba
oracle.install.db.CLUSTER_NODES=node1,node2
oracle.install.db.config.starterdb.type=GENERAL_PURPOSE
oracle.install.db.config.starterdb.globalDBName=orcl.us.oracle.com
oracle.install.db.config.starterdb.SID=orcl
oracle.install.db.config.starterdb.characterSet=AL32UTF8
oracle.install.db.config.starterdb.memoryLimit=791
oracle.install.db.config.starterdb.memoryOption=true
oracle.install.db.config.starterdb.installExampleSchemas=true
oracle.install.db.config.starterdb.enableSecuritySettings=true
oracle.install.db.config.starterdb.password.ALL=Oracle123
oracle.install.db.config.starterdb.password.SYS=
oracle.install.db.config.starterdb.password.SYSTEM=
oracle.install.db.config.starterdb.password.SYSMAN=
oracle.install.db.config.starterdb.password.DBSNMP=
oracle.install.db.config.starterdb.control=DB_CONTROL
oracle.install.db.config.starterdb.gridcontrol.gridControlServiceURL=
oracle.install.db.config.starterdb.dbcontrol.enableEmailNotification=false
oracle.install.db.config.starterdb.dbcontrol.emailAddress=
oracle.install.db.config.starterdb.dbcontrol.SMTPServer=
oracle.install.db.config.starterdb.automatedBackup.enable=false
oracle.install.db.config.starterdb.automatedBackup.osuid=
oracle.install.db.config.starterdb.automatedBackup.ospwd=
oracle.install.db.config.starterdb.storageType=FILE_SYSTEM_STORAGE
oracle.install.db.config.starterdb.fileSystemStorage.dataLocation=/storage/oradata
oracle.install.db.config.starterdb.fileSystemStorage.recoveryLocation=
oracle.install.db.config.asm.diskGroup=
oracle.install.db.config.asm.ASMSNMPPassword=
MYORACLESUPPORT_USERNAME=
MYORACLESUPPORT_PASSWORD=
SECURITY_UPDATES_VIA_MYORACLESUPPORT=false
DECLINE_SECURITY_UPDATES=true
PROXY_HOST=
PROXY_PORT=
Edited by: user778302 on Jun 9, 2010 8:21 PMWindows 7 Enterprise
I have read portions of the Installation manual, and yes, I am aware of the issues with DHCP but that's how we do things here, so I'm not going to change that setting. From reading through the installation instructions, I see that the 11gR1 installation program asked for much more information, i.e., many more decisions than the 11gR2 installation program. I do not know if this is because of some choice up front that then excludes other options. Thanks.
Ken
Kwn -
Adobe Acrobat 9 Standard Software Link to Download
I bought a new computer. The other one broke. My new one doesn't have a disk drive. I still have my Adobe Acrobat 9 standard software but can't install it without a link. I have my key too. I just need to download it from the website but it isn't available. Help.
John is correct. Jenmommy you can copy the installation files on a computer which does have an optical drive to a USB drive. You can then install from the USB drive. I would also recommend you store the installation files in a protected location in case you need them again in the future.
-
Patch file for update Adobe Acrobat 9 standard
Hello
PCs in our company using Adobe Acrobat 9 standard.
This application is installed on WinXp Japanese.
I read from http://www.adobe.com/support/security/bulletins/apsb09-10.html request for Adobe Acrobat Standard and Pro 9.1.2 and earlier - Windows user should update system immediately and I also download AcrobatUpd933_all_incr.msp for
But when I run thí patch I receive error such as error in program version, this PC exists update program already ( I'm sorry I haven't written down exactly the sentence because it's Japanese )
What should I do know? Do I have to upgrade my Acrobat? If needed please teach me the correct patch file?You must install updates IN ORDER, not just the latest one
http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows -
Uninstall Adobe Acrobat X Standard
I have Adobe Acrobat X Standard and I use Windows 7. These errors started on Friday 12/13/13.
When I convert an excel or word document using "create PDF" add-on I am now getting a error that the page contains renderable text. When I go to preferences and try to choose the Advanced settings I get an error 5 - Access is denied, unable to create the temporary folder. I am still able to create the PDF but again, the errors are new.
These are new errors to me. I have always been able to scan documents to a PDF then OCR the text and now I cannot.
I tried to uninstall the program and it stated Error 2203. Database C:\Windows\Installer\150159jpi. Cannot open Database file. System error-2147287035.
I did run the Repair and the Uninstall features on the disc and it states the same Error 2203 as above.
How can I unistall Adobe Acrobat so that I may reinstall it again?You can use the cleaner tool to uninstall Acrobat X Standard - http://labs.adobe.com/downloads/acrobatcleaner.html
~Deepak -
How can I Download Adobe Acrobat 7 Standard (needed due to a compatibility problem)?
How can I Download Adobe Acrobat 7 Standard (needed due to a compatibility problem)?
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
-
Creating Back navigation in Adobe Acrobat 9 Standard
I have a huge pdf - actually an e-book - of more than 350 pages. Each page contains a health therapy with certain words hyperlinked which go to an explanation in the glossary, which is towards the end of the document. This means that the reader could click off page 9 to find themselves in page 320, and then after they've got their explanation, they will want to return to their original page (9).
So how do I get them back easily?
On Acrobat 7, there was a way of doing this. And it is explained here in this tutorial:
http://library.queensu.ca/webir/e-theses/word-to-pdf-etd_tutorial.pdf
The way to do it is found in Lesson 4, Section 3. It says:
* In the Actions pane select the "Execute a menu item" then click on the "Edit" button.
* The Menu Item dialog box presents itself. Select, from the menu, "View>Go To> Previous View.
My problem is that none of these navigation titles such as Actions, or Bookmarks Properties, or Execute a Menu Item appear in my Adobe Acrobat 9 Standard.
And I'm not even sure whether Adobe Acrobat 9 Standard can perform this navigation tool, or whether it is only available in Adobe Acrobat 9 Professional. I rang Technical Support, but they didn't know. So they referred me to Customer Services, but they didn't know. So Customer Services referred me to Sales, and they didn't know ...
So please can anyone here help? I would be very grateful.
Thanks for listening!Thank you for your swift response,
The problem is that the form has to be filled out and then submitted via email, as you mentioned the email clients have trouble, I do not have a problem with the amount of submissions as I do not think I will ever hit the max on the form.
I have been doing some digging, can I use "Extend Forms Fill-In & Save In Adobe Reader" function on the form so the users can fill out the form and then save it? And if so are you also able to have the "submit Form" function with this or can it only be one or the other?
Thanks in Advance
Laig007
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