Adobe Acrobat XI Standard Crashing

Windows 8
I run a custom scan.  All the pages go through the scanner and I get a message that says:
Adobe Acrobat has stopped working
A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.
I click close program and nothing else happens.

Please share the crash dump with me, so that we can analyse the issue. You can generate the crash dump again using following steps:
Create c:\temp\
Download and extract http://download.sysinternals.com/files/Procdump.zip into c:\temp.
Make sure no Acrobat instances are already running -- check via Task Manager.
Launch Acrobat -> Acrobat.exe should be running and there should be only 1 instance of this process.
Launch CMD prompt and type "cd c:\temp\procdump"
On the command-prompt type: "procdump -e -ma Acrobat.exe c:\temp\01.dmp". Procdump will now wait for the crash to happen.
Perform the actions in Acrobat that cause it to crash.
Once the Acrobat crashes, Procdump will create dump at c:\temp\01.dmp.
Thanks,
Varinder

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