Adobe Acrobat XI Standard - downloading purchased software online
I purchased the software in DVD form but my laptop doesn't have a DVD player. I have the redemption code and serial number. where do I go online to enter this information and download the software?
Hi donnan,
You can download Acrobat from this page: Download Acrobat products | Standard, Pro | XI, X
Please let us know how it goes.
Best,
Sara
Similar Messages
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Adobe Acrobat 9 Standard download/trial version
Hello,
I am looking for a download for Adobe Acrobat 9 STANDARD. I have a valid key, but no CD. I've been to http://prodesigntools.com/all-adobe-cs5-direct-download-links.html but that is all PROFESSIONAL versions.
Is there anywhere on the Internet where I can download a trial version of Adobe Acrobat 9 STANDARD?
Thank you!Hello Romsinha,
Thank you for your reply. Unfortunately, I have tried that already. The chat support says to go to the forums. Here is a screenshot of the options I have when attempting to contact support: http://i.imgur.com/Tg7uiHP.jpg. In the chat, it asks you to select the product you need help with. Since I need assistance with version 9, I select Acrobat X & Lower versions. Once that is selected, 4a states that Acrobat 10(or is it X? not very consistent) requires a Support Contract. Then in parenthesis, 4a states "Support for Acrobat 8 and lower versions is available only on the user to user forums...".
I called Adobe phone support and confirmed that my serial number is valid, but stated that support via phone for Acrobat 9 is not available and directed me to the forums. Now I'm on the forums and I'm directed to contact chat support. So I go to chat and it says to go to the forums for help. Where do I have to go just to download a trial of Acrobat 9 standard so I can put in my valid serial number?
If the imgur link does not work. Here is the text of the chat window:
4. Please select the product you need help with: *
Select One
Adobe Reader X / Adobe Flash Player
Acrobat X & Lower versions
Acrobat XI
[email protected]
Adobe Digital Editions
Acrobat X Installation Issues
4a. Support for Acrobat 10 requires a valid Support Contract. Do you wish to buy a support contract? (Support for Acrobat 8 and lower versions is available only on the user to user forums & online self support) *
Yes
No
Adobe offers paid phone support for a US$39 fee per incident* as well as other customized support options. To purchase support, call 800-833-6687 and follow the prompt for "installing." To avoid waiting on hold, request a callback from the first available agent. You can also schedule a callback for a more convenient time.
Please close the chat window and call on the above number to buy your Support Contract.
Please visit http://www.adobe.com/support/ and choose your product for its online Help and Support Center. We also have User to User forums available at http://forums.adobe.com/index.jspa for any additional queries which are periodically monitored by Adobe personnel as well as the user community.
Please close the chat window and visit the Support Portal / User to User forums.
4a. Support for Adobe Flash Player / Adobe Reader requires a valid Support Contract. Do you wish to buy a support contract? *
Yes
No
Adobe offers paid phone support for a US$39 fee per incident* as well as other customized support options. To purchase support, call 800-833-6687 and follow the prompt for "installing." To avoid waiting on hold, request a callback from the first available agent. You can also schedule a callback for a more convenient time.
Please close the chat window and call on the above number to buy your Support Contract.
Please visit http://www.adobe.com/support/ and choose your product for its online Help and Support Center. We also have User to User forums available at http://forums.adobe.com/index.jspa for any additional queries which are periodically monitored by Adobe personnel as well as the user community.
Please close the chat window and visit the Support Portal / User to User forums.
5. Please enter your complete mailing address with zip / postal code and phone number separated by a comma.
Example: 12345, XYZ Lane, San Jose, CA 95110, 123-456-7890 -
Adobe Acrobat X Standard download
Where can I find a download for Adobe Acrobat X standard?
If its a Dell machine you have bought and the software was bundled with it you can visit the site https://smartsource.dell.com and login.
Make sure you're running it from the Dell computer that had the license. It will install an IE activeX control to determine your system info, and then will take you to a downloads page where you can download all the software your computer was licensed for.
Hope this helps. -
Bought adobe acrobat X standard. Downloaded. wouldn't run without application manager. Downloaded application manager. came up with an error. Still can't use x standard program. What do I do now?
Where did you purchase Acrobat X, it is discontinued?
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Help!!!
I just puchased the latest Adobe Acrobat XI Standard.
I put in the Serial Key number but my computer tells me that a qualifying product could not be found on my computer so I can't use the adobe product. So now I can't open any files or attach pdf files onto emails without this message coming up. I've un-installed the "Adobe Acrobat XI Standard twice! with no luck.
I need it sorted ASAP as I'm trying to work! Any suggestions?DotBellaParis if you are being asked for a qualifying product then it would appear you purchased an upgrade to Acrobat XI Standard. You should have the opportunity to enter the serial number for your previous purchase of Acrobat. You can find information on how to locate your previous serial numbers at http://forums.adobe.com/message/3987968#3987968?promoid=KBHJW.
If you did not intend to purchase an upgrade then I would recommend submitting a return request. You can find more details on submitting a return at Return, cancel, or exchange an Adobe order - http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html. Once you have returned the upgrade you can then purchase the full version which will not ask you for a qualifying product or serial number. -
Adobe acrobat 8 standard download
How do I download this?
I have never seen an Acrobat 8 Standard download (Pro, yes); maybe someone in the Acrobat forum knows?
[topic moved to Acrobat forum] -
Acrobat XI Standard download purchased from Dell
Internet is extremely slow, I need to install Acrobat XI Standard on 6 PCs. Where Can I download the software that was purchased from Dell with a new PC?
Hi LuckyRich,
Welcome to Adobe Forums,
You may download Acrobat Standard XI from following link:-
http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Once downloaded, You can utilize the same setup to install on all machines.
Let us know if this helps,
Regards,
Shefali -
I need an Adobe Acrobat 9 Standard download link
I'm reloading a PC, and have the licence, and I can see the link for Acrobat 9 Pro, but not Acrobat 9 standard.
There is a link for Acrobat 9 Standard for Windows here Adobe Acrobat X (10) Pro, Reader, and Suite Direct Download Links | ProDesignTools
Scroll down the page to see -
i purchased adobe acrobat 8 standard in 2006. i now have a new computer and want to download it onto my new pc. I have tried downloading from my account but no luck. what do i need to do?
Hi marisaz96078795,
Yes, You would have to purchase the latest version of Acrobat. Acrobat has evolved over the time, and i am sure you will love using our Latest version.
You can view the feature list page of Acrobat XI Pro and buy it from this Link : Features, PDF documents | Acrobat XI Pro
Regards,
Rahul -
Adobe Acrobat 9 Standard Software Link to Download
I bought a new computer. The other one broke. My new one doesn't have a disk drive. I still have my Adobe Acrobat 9 standard software but can't install it without a link. I have my key too. I just need to download it from the website but it isn't available. Help.
John is correct. Jenmommy you can copy the installation files on a computer which does have an optical drive to a USB drive. You can then install from the USB drive. I would also recommend you store the installation files in a protected location in case you need them again in the future.
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Where can I get a downloadable copy of Adobe Acrobat 9 Standard? I have my original serial (key) number, but I lost my actual software. I am trying to move my Adobe to a new laptop.
Actually, you are out of luck if you are looking for Acrobat Standard. I have run into a problem because the link is for Adobe 9.0 Pro and the serial no. for Std. won't work. I asked Adobe customer (chat) service for a downloadable of the Standard and they said they don't have one. Did you get the Std. version as part of the preinstalled software on your computer? If so, it would be on the recovery media of your old laptop but I don't know how you would retrieve it from there. I am in the exact same boat as you are. Let me know if you find out how to get the media for the Standard by responding on this thread. Thanks.
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Where can I purchase and download adobe acrobat x standard for Mac OSx?
Where can I purchase and download adobe acrobat x standard for Mac OSx?
Acrobat X Standard is not avaialable for MAC OS X. However you can go for Acrobat X Pro.
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After I receive my serial number, I couldn't find the Acrobat 11 disc I purchased. Is there still a way to download the software online somewhere?
Hey,
You might try downloading Acrobat XI from the link mentioned below:
Other downloads
Regards,
Anubha -
I just purchased adobe Acrobat XI Standard Win [Download], from amazon and downloaded it. When I try to register it I am told I have an incorrect serial number.....it was provided by amazon.....??????
Hi Larry,
I apologize for the inconvenience. I will look into this for you!
Regards, Stacy -
My new computer does not have CD media so I need to download Adobe Acrobat 9 Standard online. I am able to download but when it prompts me for the serial number, it says my number is not valid. I have double and triple checked, the serial number has been entered EXACTLY as it says on the box. What could be causing this?
Adobe acrobat 9 standard you will need to use a computer which does contain an optical drive and copy the contents to a USB drive. You can then install from the USB drive on your computer which does not include an optical drive. Unfortunately if you did not choose download at the time of purchase then I am not aware of any download locations for the installation files.
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