Adobe Acrobate Installation Issues

Hi,
This is in response to an earlier thread, but I can't seem to respond to it.
Hello,
Please follow this document,  lets us know if that works for you. 
http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days .html
Regards,
Yuvraj.
This link doesn't work for the following reasons:
I'm on an Apple.  I've tried Method 1, it doesn't work.  Method 2 I can't do from Apple.  Method 3 I have tried, but it won't allow me to deactivate.  Can you please help?
Thanks!
C

What IS the error message?

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    [2011-09-20:18:01:11] Relaunching with elevation
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    [2011-09-20:18:06:44] Runtime Installer end with exit code 7
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    [2011-09-21:06:39:30] Runtime Installer end with exit code 7
    [2011-09-21:06:39:40] Runtime Installer end with exit code 7
    [2011-09-21:06:41:16] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-09-21:06:41:16] Commandline is:
    [2011-09-21:06:41:16] No installed runtime detected
    [2011-09-21:06:41:23] Relaunching with elevation
    [2011-09-21:06:41:23] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5f4d.tmp\adobe air installer.exe -ei
    [2011-09-21:06:41:32] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:06:41:32] Commandline is: -stdio \\.\pipe\AIR_5904_0 -ei
    [2011-09-21:06:41:32] No installed runtime detected
    [2011-09-21:06:41:32] Starting silent runtime install. Installing runtime version 2.7.1.19610
    [2011-09-21:06:41:32] Installing msi at c:\users\phil\appdata\local\temp\air5f4d.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
    [2011-09-21:06:41:32] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:06:41:32] Rolling back install of c:\users\phil\appdata\local\temp\air5f4d.tmp\setup.msi
    [2011-09-21:06:41:32] Rollback complete
    [2011-09-21:06:41:32] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:06:41:32] Runtime Installer end with exit code 7
    [2011-09-21:06:41:41] Runtime Installer end with exit code 7
    [2011-09-21:06:46:44] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-09-21:06:46:44] Commandline is:
    [2011-09-21:06:46:44] No installed runtime detected
    [2011-09-21:06:46:52] Relaunching with elevation
    [2011-09-21:06:46:52] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5aca.tmp\adobe air installer.exe -ei
    [2011-09-21:06:46:56] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:06:46:56] Commandline is: -stdio \\.\pipe\AIR_6308_0 -ei
    [2011-09-21:06:46:56] No installed runtime detected
    [2011-09-21:06:46:56] Starting silent runtime install. Installing runtime version 2.7.1.19610
    [2011-09-21:06:46:56] Installing msi at c:\users\phil\appdata\local\temp\air5aca.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
    [2011-09-21:06:46:56] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:06:46:56] Rolling back install of c:\users\phil\appdata\local\temp\air5aca.tmp\setup.msi
    [2011-09-21:06:46:56] Rollback complete
    [2011-09-21:06:46:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:06:46:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:06:46:58] Runtime Installer end with exit code 7
    [2011-09-21:06:54:29] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-09-21:06:54:29] Commandline is:
    [2011-09-21:06:54:29] No installed runtime detected
    [2011-09-21:06:54:33] Relaunching with elevation
    [2011-09-21:06:54:33] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air7942.tmp\adobe air installer.exe -ei
    [2011-09-21:06:54:35] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:06:54:35] Commandline is: -stdio \\.\pipe\AIR_4300_0 -ei
    [2011-09-21:06:54:35] No installed runtime detected
    [2011-09-21:06:54:36] Starting silent runtime install. Installing runtime version 2.7.1.19610
    [2011-09-21:06:54:36] Installing msi at c:\users\phil\appdata\local\temp\air7942.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
    [2011-09-21:06:54:36] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:06:54:36] Rolling back install of c:\users\phil\appdata\local\temp\air7942.tmp\setup.msi
    [2011-09-21:06:54:36] Rollback complete
    [2011-09-21:06:54:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:06:54:36] Runtime Installer end with exit code 7
    [2011-09-21:06:54:38] Runtime Installer end with exit code 7
    [2011-09-21:08:29:22] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-09-21:08:29:22] Commandline is:
    [2011-09-21:08:29:22] No installed runtime detected
    [2011-09-21:08:29:25] Relaunching with elevation
    [2011-09-21:08:29:25] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air556f.tmp\adobe air installer.exe -ei
    [2011-09-21:08:29:29] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:08:29:29] Commandline is: -stdio \\.\pipe\AIR_7108_0 -ei
    [2011-09-21:08:29:29] No installed runtime detected
    [2011-09-21:08:29:29] Starting silent runtime install. Installing runtime version 2.7.1.19610
    [2011-09-21:08:29:29] Installing msi at c:\users\phil\appdata\local\temp\air556f.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
    [2011-09-21:08:29:29] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:29:29] Rolling back install of c:\users\phil\appdata\local\temp\air556f.tmp\setup.msi
    [2011-09-21:08:29:29] Rollback complete
    [2011-09-21:08:29:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:29:29] Runtime Installer end with exit code 7
    [2011-09-21:08:34:00] Runtime Installer end with exit code 7
    [2011-09-21:08:36:08] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:08:36:08] Commandline is:
    [2011-09-21:08:36:08] No installed runtime detected
    [2011-09-21:08:36:11] Relaunching with elevation
    [2011-09-21:08:36:11] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air7bf3.tmp\adobe air installer.exe -ei
    [2011-09-21:08:36:13] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:08:36:13] Commandline is: -stdio \\.\pipe\AIR_6760_0 -ei
    [2011-09-21:08:36:13] No installed runtime detected
    [2011-09-21:08:36:13] Starting silent runtime install. Installing runtime version 2.7.1.19610
    [2011-09-21:08:36:13] Installing msi at c:\users\phil\appdata\local\temp\air7bf3.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
    [2011-09-21:08:36:13] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:36:13] Rolling back install of c:\users\phil\appdata\local\temp\air7bf3.tmp\setup.msi
    [2011-09-21:08:36:13] Rollback complete
    [2011-09-21:08:36:13] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:36:13] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:36:13] Runtime Installer end with exit code 7
    [2011-09-21:08:36:15] Runtime Installer end with exit code 7
    [2011-09-21:08:36:45] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:08:36:45] Commandline is:
    [2011-09-21:08:36:45] No installed runtime detected
    [2011-09-21:08:36:49] Relaunching with elevation
    [2011-09-21:08:36:49] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air13de.tmp\adobe air installer.exe -ei
    [2011-09-21:08:36:52] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:08:36:52] Commandline is: -stdio \\.\pipe\AIR_4472_0 -ei
    [2011-09-21:08:36:52] No installed runtime detected
    [2011-09-21:08:36:52] Starting silent runtime install. Installing runtime version 2.7.1.19610
    [2011-09-21:08:36:52] Installing msi at c:\users\phil\appdata\local\temp\air13de.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
    [2011-09-21:08:36:52] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:36:52] Rolling back install of c:\users\phil\appdata\local\temp\air13de.tmp\setup.msi
    [2011-09-21:08:36:52] Rollback complete
    [2011-09-21:08:36:52] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:36:52] Runtime Installer end with exit code 7
    [2011-09-21:08:36:52] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:37:03] Runtime Installer end with exit code 7
    [2011-09-21:08:37:53] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-09-21:08:37:53] Commandline is:
    [2011-09-21:08:37:53] No installed runtime detected
    [2011-09-21:08:37:54] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-09-21:08:37:54] Commandline is:
    [2011-09-21:08:37:54] No installed runtime detected
    [2011-09-21:08:37:55] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-09-21:08:37:55] Commandline is:
    [2011-09-21:08:37:55] No installed runtime detected
    [2011-09-21:08:38:01] Relaunching with elevation
    [2011-09-21:08:38:01] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air18cd.tmp\adobe air installer.exe -ei
    [2011-09-21:08:38:11] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:08:38:11] Commandline is: -stdio \\.\pipe\AIR_3020_0 -ei
    [2011-09-21:08:38:11] No installed runtime detected
    [2011-09-21:08:38:11] Starting silent runtime install. Installing runtime version 2.7.1.19610
    [2011-09-21:08:38:11] Installing msi at c:\users\phil\appdata\local\temp\air18cd.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
    [2011-09-21:08:38:11] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:38:11] Rolling back install of c:\users\phil\appdata\local\temp\air18cd.tmp\setup.msi
    [2011-09-21:08:38:11] Rollback complete
    [2011-09-21:08:38:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:38:11] Runtime Installer end with exit code 7
    [2011-09-21:08:38:13] Runtime Installer end with exit code 7
    [2011-09-21:08:38:20] Relaunching with elevation
    [2011-09-21:08:38:20] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air2903.tmp\adobe air installer.exe -ei
    [2011-09-21:08:38:22] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:08:38:22] Commandline is: -stdio \\.\pipe\AIR_6784_0 -ei
    [2011-09-21:08:38:22] No installed runtime detected
    [2011-09-21:08:38:22] Starting silent runtime install. Installing runtime version 2.7.1.19610
    [2011-09-21:08:38:22] Installing msi at c:\users\phil\appdata\local\temp\air2903.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
    [2011-09-21:08:38:22] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:38:22] Rolling back install of c:\users\phil\appdata\local\temp\air2903.tmp\setup.msi
    [2011-09-21:08:38:22] Rollback complete
    [2011-09-21:08:38:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:38:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:38:22] Runtime Installer end with exit code 7
    [2011-09-21:08:38:23] Runtime Installer end with exit code 7
    [2011-09-21:08:38:25] Relaunching with elevation
    [2011-09-21:08:38:25] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air1b7c.tmp\adobe air installer.exe -ei
    [2011-09-21:08:38:27] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:08:38:27] Commandline is: -stdio \\.\pipe\AIR_4472_0 -ei
    [2011-09-21:08:38:27] No installed runtime detected
    [2011-09-21:08:38:27] Starting silent runtime install. Installing runtime version 2.7.1.19610
    [2011-09-21:08:38:27] Installing msi at c:\users\phil\appdata\local\temp\air1b7c.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
    [2011-09-21:08:38:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:38:27] Rolling back install of c:\users\phil\appdata\local\temp\air1b7c.tmp\setup.msi
    [2011-09-21:08:38:27] Rollback complete
    [2011-09-21:08:38:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:38:27] Runtime Installer end with exit code 7
    [2011-09-21:08:38:38] Runtime Installer end with exit code 7
    [2011-09-21:08:38:58] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-09-21:08:38:58] Commandline is:
    [2011-09-21:08:38:58] No installed runtime detected
    [2011-09-21:08:39:02] Relaunching with elevation
    [2011-09-21:08:39:02] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air22cc.tmp\adobe air installer.exe -ei
    [2011-09-21:08:39:04] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:08:39:04] Commandline is: -stdio \\.\pipe\AIR_7868_0 -ei
    [2011-09-21:08:39:04] No installed runtime detected
    [2011-09-21:08:39:05] Starting silent runtime install. Installing runtime version 2.7.1.19610
    [2011-09-21:08:39:05] Installing msi at c:\users\phil\appdata\local\temp\air22cc.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
    [2011-09-21:08:39:05] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:39:05] Rolling back install of c:\users\phil\appdata\local\temp\air22cc.tmp\setup.msi
    [2011-09-21:08:39:05] Rollback complete
    [2011-09-21:08:39:05] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:39:05] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:39:05] Runtime Installer end with exit code 7
    [2011-09-21:08:39:08] Runtime Installer end with exit code 7
    [2011-09-21:08:39:37] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-09-21:08:39:37] Commandline is:
    [2011-09-21:08:39:37] No installed runtime detected
    [2011-09-21:08:39:43] Relaunching with elevation
    [2011-09-21:08:39:43] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airb885.tmp\adobe air installer.exe -ei
    [2011-09-21:08:39:46] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:08:39:46] Commandline is: -stdio \\.\pipe\AIR_6488_0 -ei
    [2011-09-21:08:39:46] No installed runtime detected
    [2011-09-21:08:39:46] Starting silent runtime install. Installing runtime version 2.7.1.19610
    [2011-09-21:08:39:46] Installing msi at c:\users\phil\appdata\local\temp\airb885.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
    [2011-09-21:08:39:47] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:39:47] Rolling back install of c:\users\phil\appdata\local\temp\airb885.tmp\setup.msi
    [2011-09-21:08:39:47] Rollback complete
    [2011-09-21:08:39:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:39:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:39:47] Runtime Installer end with exit code 7
    [2011-09-21:08:42:54] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:08:42:54] Commandline is:
    [2011-09-21:08:42:54] No installed runtime detected
    [2011-09-21:08:42:58] Relaunching with elevation
    [2011-09-21:08:42:58] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airba4a.tmp\adobe air installer.exe -ei
    [2011-09-21:08:43:01] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:08:43:01] Commandline is: -stdio \\.\pipe\AIR_7176_0 -ei
    [2011-09-21:08:43:01] No installed runtime detected
    [2011-09-21:08:43:01] Starting silent runtime install. Installing runtime version 2.7.1.19610
    [2011-09-21:08:43:01] Installing msi at c:\users\phil\appdata\local\temp\airba4a.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
    [2011-09-21:08:43:01] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:43:01] Rolling back install of c:\users\phil\appdata\local\temp\airba4a.tmp\setup.msi
    [2011-09-21:08:43:01] Rollback complete
    [2011-09-21:08:43:01] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:43:02] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:43:02] Runtime Installer end with exit code 7
    [2011-09-21:08:43:03] Runtime Installer end with exit code 7
    [2011-09-21:08:43:09] Runtime Installer end with exit code 7
    [2011-09-21:08:48:47] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:08:48:47] Commandline is:
    [2011-09-21:08:48:47] No installed runtime detected
    [2011-09-21:08:48:55] Relaunching with elevation
    [2011-09-21:08:48:55] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air1b9b.tmp\adobe air installer.exe -ei
    [2011-09-21:08:48:55] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:08:48:55] Commandline is: -stdio \\.\pipe\AIR_5568_0 -ei
    [2011-09-21:08:48:55] No installed runtime detected
    [2011-09-21:08:48:56] Starting silent runtime install. Installing runtime version 2.7.1.19610
    [2011-09-21:08:48:56] Installing msi at c:\users\phil\appdata\local\temp\air1b9b.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
    [2011-09-21:08:48:56] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:48:56] Rolling back install of c:\users\phil\appdata\local\temp\air1b9b.tmp\setup.msi
    [2011-09-21:08:48:56] Rollback complete
    [2011-09-21:08:48:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:48:56] Runtime Installer end with exit code 7
    [2011-09-21:08:49:26] Runtime Installer end with exit code 7
    [2011-09-21:08:56:37] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:08:56:37] Commandline is:
    [2011-09-21:08:56:37] No installed runtime detected
    [2011-09-21:08:59:53] Relaunching with elevation
    [2011-09-21:08:59:53] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air41b1.tmp\adobe air installer.exe -ei
    [2011-09-21:08:59:53] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:08:59:53] Commandline is: -stdio \\.\pipe\AIR_5656_0 -ei
    [2011-09-21:08:59:53] No installed runtime detected
    [2011-09-21:08:59:53] Starting silent runtime install. Installing runtime version 2.7.1.19610
    [2011-09-21:08:59:53] Installing msi at c:\users\phil\appdata\local\temp\air41b1.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
    [2011-09-21:08:59:53] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:59:53] Rolling back install of c:\users\phil\appdata\local\temp\air41b1.tmp\setup.msi
    [2011-09-21:08:59:53] Rollback complete
    [2011-09-21:08:59:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:59:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:08:59:53] Runtime Installer end with exit code 7
    [2011-09-21:09:07:06] Runtime Installer end with exit code 7
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    [2011-09-21:09:07:39] Commandline is:
    [2011-09-21:09:07:39] No installed runtime detected
    [2011-09-21:09:07:44] Relaunching with elevation
    [2011-09-21:09:07:44] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air62c8.tmp\adobe air installer.exe -ei
    [2011-09-21:09:07:44] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
    [2011-09-21:09:07:44] Commandline is: -stdio \\.\pipe\AIR_7504_0 -ei
    [2011-09-21:09:07:44] No installed runtime detected
    [2011-09-21:09:07:44] Starting silent runtime install. Installing runtime version 2.7.1.19610
    [2011-09-21:09:07:44] Installing msi at c:\users\phil\appdata\local\temp\air62c8.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
    [2011-09-21:09:07:44] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:09:07:44] Rolling back install of c:\users\phil\appdata\local\temp\air62c8.tmp\setup.msi
    [2011-09-21:09:07:44] Rollback complete
    [2011-09-21:09:07:44] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
    [2011-09-21:09:07:44] Runtime Installer end with exit code 7
    [2011-09-21:09:07:59] Runtime Installer end with exit code 7

    I'm sorry you're running into installation issues with AIR.  Microsoft has just released a new utility that can help resolve installation problems.  Would you mind giving this a try and let us know how it works for you?  When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system.  Once finished, download the latest version of AIR and install again.
    Microsoft Install and Uninstall Fix It
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    Chris

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