Adobe After Effects CC does not open in MAC OS Mavericks

Dear forum friends,
I've subscribed to an account of the Adobe Creative Cloud. I'm trying to use Adobe After Effects CC on my macintosh, but it does not open. I installed, updated, but does not work. Have reinstalled and spent hours with Adobe Support. Unsolved.
Can anyone help me?
OS: MAC OS X 10.9
Thank you.
"Desinstale e reinstale o produto.
Se o problema continuar ocorrendo, entre em contato com o suporte técnico da Adobe e mencione o código do erro que aparece na parte inferior da tela.
Erro: 5
http://www.adobe.com/br/support/"

But I am the administrator and user with root enabled. I have to do something different?

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           0x10f512000 -        0x10f533fff +AdobeBIBUtils ??? (???) <E04C88F8-0FBF-8E68-C0C2-B34CD69BD330> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
           0x10f540000 -        0x10f613ffb +AdobeJP2K ??? (???) <8571D9BA-44F9-92A3-0444-5FFAC2994B88> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
           0x10f633000 -        0x10f674ff7 +AdobeARE ??? (???) <44AF62DE-EC7A-76F7-32A8-1106926B47BD> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
           0x10f67e000 -        0x10fcd6fef +AdobePDFL ??? (???) <45AA7483-10A6-2DAB-1FF8-62C9E615039E> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
           0x10fe25000 -        0x110336fff +AdobeMPS ??? (???) <10C4E979-45F3-A7C6-0438-262CE5F595B9> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
           0x11040c000 -        0x110437fef +AdobeAXE16SharedExpat ??? (???) <F5E56D3B-AE0E-245C-E706-DFA630D6771C> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/AdobeAXE16SharedExpat.framework/Versions/A/AdobeAXE16SharedEx pat
           0x110449000 -        0x11120cfff +com.adobe.psl AdobePSL 12.0.0.7667 (12.0.0.7667) <F1C9409D-033E-58D0-B902-6422BC488AA5> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
           0x11157c000 -        0x111627feb +com.adobe.MediaCore.Frameworks.ExporterHost 1.0 (1.0) <5E91F6C8-5AFA-D4CF-D961-02E210F4074E> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/ExporterHost.framework/Versions/A/ExporterHost
           0x11173b000 -        0x11175bfeb +SegMatServices.dylib ??? (???) <2A93EF53-075B-328A-5830-CAED59925AF4> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/SegMatServices.dylib
           0x111768000 -        0x111768ff7 +SAM.dylib ??? (???) <BCF43D01-C6A4-F35E-1518-8DFEFCF7094D> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/SAM.dylib
           0x11176b000 -        0x111851fe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <26FC56A6-EFD6-22FA-E1F1-4E1BA61C85BB> /usr/lib/libcrypto.0.9.7.dylib
           0x1118a9000 -        0x1118f0fef  com.apple.QuickLookFramework 2.2 (327.4) <4E1658D4-F268-2A82-C095-1D01E9EAD05F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
           0x11191b000 -        0x111bf3fe6 +libxerces-c-3.0.dylib ??? (???) <46020284-EEA8-7D7B-388C-BF23A318C997> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/libxerces-c-3.0.dylib
           0x111d6d000 -        0x111da9fe7  libcurl.4.dylib 6.1.0 (compatibility 6.0.0) <1E041185-131C-C237-C250-38BE933A269A> /usr/lib/libcurl.4.dylib
           0x111db7000 -        0x111defff7  libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <94776929-EF76-D979-5412-940C845BAC5D> /usr/lib/libssl.0.9.8.dylib
           0x111e04000 -        0x111e41fff  com.apple.LDAPFramework 2.0 (120.1) <16383FF5-0537-6298-73C9-473AEC9C149C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
           0x111e4e000 -        0x111e64ff6 +com.adobe.AMEAppFoundation.framework ??? (1.0) <07B45FFC-9E85-1348-BAA4-944EC05DD0D7> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/AMEAppFoundation.framework/Versions/A/AMEAppFoundation
           0x111e85000 -        0x111ea8ff1 +com.adobe.PostEncodeHost.framework ??? (1.0) <FDF0E743-0DB9-E7DF-BE05-22BFE397DB56> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/PostEncodeHost.framework/Versions/A/PostEncodeHost
           0x111ed6000 -        0x111f92ff7 +AMEWrapper ??? (???) <E735459D-FB6C-284C-E7AE-EA493E521221> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/AMEWrapper.framework/Versions/A/AMEWrapper
           0x112051000 -        0x112158fff +com.adobe.EncoderHost.framework ??? (1.0) <FBAAF460-E4D2-1374-F453-1A9C98E38207> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/EncoderHost.framework/Versions/A/EncoderHost
           0x11225d000 -        0x11242afff +com.adobe.SettingsUI.framework ??? (1.0) <D87F7385-06E0-E6F1-7C29-5F20E2A6F9D0> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/SettingsUI.framework/Versions/A/SettingsUI
           0x112687000 -        0x1126e5ff7 +com.adobe.MediaCore.Frameworks.Utilities.QT32Client 1.0 (1.0) <6C9FA948-D19A-382D-1A3D-6AC921E4272A> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/QT32Client.framework/Versions/A/QT32Client
           0x112753000 -        0x11277efff  com.apple.carbonframeworktemplate 1.0 (1.0) <377C4816-226E-3D48-AFDA-A40178588B15> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/amefoundation.framework/Versions/A/amefoundation
           0x1127b8000 -        0x1127e1fff +ameproperties ??? (???) <538DD95D-86A8-3D74-A231-06F1584A954B> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/ameproperties.framework/Versions/A/ameproperties
           0x112824000 -        0x112828ff2 +com.adobe.AppServices.framework ??? (1.0) <859AF026-319B-2120-C6EF-422964EFF52C> /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/Frameworks/AppServices.framework/Versions/A/AppServices
           0x1128ce000 -        0x1128cffef  libThaiConverter.dylib 49.0.0 (compatibility 1.0.0) <86818631-F795-C11F-7E8C-D565ED8873F5> /System/Library/CoreServices/Encodings/libThaiConverter.dylib
        0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
        0x7fffffe00000 -     0x7fffffe01fff  libSystem.B.dylib ??? (???) <95E02DD0-ADEA-745B-E7FA-ABA064E4658C> /usr/lib/libSystem.B.dylib
    Model: MacBookPro4,1, BootROM MBP41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.27f2
    Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.27)
    Bluetooth: Version 2.3.3f8, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: FUJITSU MHY2200BH, 186.31 GB
    Parallel ATA Device: HL-DT-ST DVDRW  GSA-S10N
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0xfd400000
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1a100000
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x820f, 0x1a110000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0230, 0x5d200000
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x5d100000

    Hi pmx,
    if i am correct you are getting this error " After Effects has unexpectedly quit " every time u launch the after effect on your Mac book pro.... well i have a solution that u can try : this is how it goes
    1)Create a folder on desktop and name it as Mac fonts.
    2)Now go to Library and select fonts folder.
    3)Drag all the fonts from this folder and put them in the folder that u created on desktop.
    4)Re-launch the application once again , if the application works fine  then it is the corrupt fonts which are creating problem for u while  launching the application.
    Hope this helps ,

  • Adobe After Effects CS4 will not load to Snow Leopard

    Recently My hard drive crashed. I reloaded Snow Leopard on my computer and all of my support applications.
    I attempted to load Adobe After Effects CS4, but it would not load. 
    I read where others had problems back in 2009.
    Is there a fix for this problem?

    Mmh, something is leaking. Are there any other Adobe products on the system that use MPEG CoDecs (Premiere, Encore, Adobe Media Encoder). If so, my best guess would be that those are not installed correctly or were messed up during an update or so. That stuff is shared by all apps and while your system is not ideal, it certainly should work and not give this error. Depending on what is going on, only a full re-install of everything might fix it, though, unfortunate as it may be. So make friends with the CS3 and CS4 Clean Scripts from the support pages, set aside a good afternoon and take some deep breaths...
    Mylenium

  • After effect cc does not start. Error 5.

    Hallo,
    wenn ich After Effects CC nach dem Installieren öffnen möchte, bekomme ich folgende Fehlermeldung.
    Habe es schon 2 mal deinstalliert, inklusive Preferences, Rechte repariert, neu installiert. Ohne Erfolg.
    imac Ende 2009 3,06 GHz Intel Core 2 Duo mit os x 10.9.2.
    Deinstallieren Sie das Produkt und installieren Sie es erneut.
    Wenn das Problem erneut auftritt, wenden Sie sich an den technischen Support von Adobe und geben Sie dabei den Fehlercode an, der im unteren Bereich des Bildschirms aufgeführt ist.
    Fehler: 5
    http://www.adobe.com/de/support/

    Same here, deinstalled and reinstalled the cloud more than three times, using the cloud cleaner tool, including everything connected with adobe, here is my log, it shows: Installation complete: NO ERROR
    And yes i restarted my computer after installation:
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Visit http://www.adobe.com/go/loganalyzer/ for more information
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | START - Installer Session
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | RIBS version: 8.0.0.15
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Win OS version: 6.1.1.0 64 bit Type: 1
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | ::START TIMER:: [Total Timer]
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | CHECK: Single instance running
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | CHECK : Credentials
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Load Deployment File
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | deploymentFile option not given
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | CHECK : Another Native OS installer already running
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Create Required Folders
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Assuming install mode
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Looking up install source path
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Sync Media DB ...
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | ::START TIMER:: [Sync Media DB]
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Pre check media db sync
    08/14/14 12:56:10:891 | [INFO] |  | OOBE | DE |  |  |  | 7428 | End of Pre check media db sync. Exit code: 0
    08/14/14 12:56:10:892 | [INFO] |  | OOBE | DE |  |  |  | 7428 | :: END TIMER :: [Sync Media DB] took 38.639 milliseconds (0.038639 seconds) DTR = 4554.99 KBPS (4.44823 MBPS)
    08/14/14 12:56:10:892 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Ready to initialize session to start with ...
    08/14/14 12:56:10:892 | [INFO] |  | OOBE | DE |  |  |  | 7428 | ::START TIMER:: [CreatePayloadSession]
    08/14/14 12:56:10:892 | [INFO] |  | OOBE | DE |  |  |  | 7428 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    08/14/14 12:56:10:892 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Updated source path: C:\Users\Master\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-13.0.0-Trial\13.0.2 \setup
    08/14/14 12:56:10:892 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Updating media info for: {143C90E5-5321-4218-96CE-D419C7E672E4}
    08/14/14 12:56:10:892 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Ignoring original data since install source is local
    08/14/14 12:56:10:892 | [INFO] |  | OOBE | DE |  |  |  | 7428 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_13_0_2_upd
      Path: C:\Users\Master\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-13.0.0-Trial\13.0.2 \setup\payloads\AdobeAfterEffects13AllTrial-050814073912\Install.db
    08/14/14 12:56:10:892 | [INFO] |  | OOBE | DE |  |  |  | 7428 | --------------------  END  - Updating Media Sources -  END  --------------------
    08/14/14 12:56:10:896 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Supported RIBS version range: [0.0.0.0,8.0.0.15]
    08/14/14 12:56:10:896 | [INFO] |  | OOBE | DE |  |  |  | 7428 | ----------------- CreatePayloadSession: machine is x64 ---------------
    08/14/14 12:56:10:928 | [INFO] |  | OOBE | DE |  |  |  | 7428 | ______ Verify Dependency Subscribers ______
    08/14/14 12:56:10:929 | [INFO] |  | OOBE | DE |  |  |  | 7428 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
    08/14/14 12:56:10:929 | [INFO] |  | OOBE | DE |  |  |  | 7428 |   Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}: 0 (0,0)
    08/14/14 12:56:10:929 | [INFO] |  | OOBE | DE |  |  |  | 7428 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
    08/14/14 12:56:10:931 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Patch Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4} can be applied to product Adobe After Effects CC 2014 13.0.0.0 {2B22C750-5C3B-4738-B621-BA786AC7A494}
    08/14/14 12:56:29:498 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Setting property "installSourcePath" to: C:\Users\Master\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-13.0.0-Trial\13.0.2 \setup
    08/14/14 12:56:29:498 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Setting property "mode" to: silent
    08/14/14 12:56:29:498 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Setting property "updateManifestPath" to: C:\Users\Master\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeAfterEffects-13.0.0-Trial\13 .0.2\13.0.2.xml
    08/14/14 12:56:29:498 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Setting property "workflow" to: updater
    08/14/14 12:56:29:498 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Overwrite property "extensionsOnly" to: 1
    08/14/14 12:56:29:498 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Overwrite property "mode" to: silent
    08/14/14 12:56:29:498 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Overwrite property "patchesOnly" to: 1
    08/14/14 12:56:29:498 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Overwrite property "updateManifestPath" to: C:\Users\Master\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeAfterEffects-13.0.0-Trial\13 .0.2\13.0.2.xml
    08/14/14 12:56:29:498 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Overwrite property "workflow" to: updater
    08/14/14 12:56:29:498 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Found payload actions:
    08/14/14 12:56:29:498 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Deciding what installer mode to use...
    08/14/14 12:56:29:503 | [INFO] |  | OOBE | DE |  |  |  | 7428 | BEGIN Setting requested payload actions
    08/14/14 12:56:29:505 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Value returned on lookup of payload: Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4} is: false
    08/14/14 12:56:29:505 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Action string for Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}  is install
    08/14/14 12:56:29:506 | [INFO] |  | OOBE | DE |  |  |  | 7428 | END Setting requested payload actions
    08/14/14 12:56:29:510 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Collected advanced path check information for INSTALLDIR
    08/14/14 12:56:29:510 | [INFO] |  | OOBE | DE |  |  |  | 7428 | INSTALLDIR is a well-formed path
    08/14/14 12:56:29:510 | [INFO] |  | OOBE | DE |  |  |  | 7428 | INSTALLDIR is not the root path
    08/14/14 12:56:29:510 | [INFO] |  | OOBE | DE |  |  |  | 7428 | INSTALLDIR is on a local volume
    08/14/14 12:56:29:510 | [INFO] |  | OOBE | DE |  |  |  | 7428 | INSTALLDIR is on a writable volume
    08/14/14 12:56:29:510 | [INFO] |  | OOBE | DE |  |  |  | 7428 | INSTALLDIR is not on a case sensitive volume
    08/14/14 12:56:29:510 | [INFO] |  | OOBE | DE |  |  |  | 7428 | INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
    08/14/14 12:56:30:436 | [INFO] |  | OOBE | DE |  |  |  | 7428 | ::START TIMER:: [System check :{143C90E5-5321-4218-96CE-D419C7E672E4}]
    08/14/14 12:56:30:464 | [INFO] |  | OOBE | DE |  |  |  | 7428 | In InstallPreSystemCheckProc
    08/14/14 12:56:30:464 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Custom action return code: 0
    08/14/14 12:56:30:464 | [INFO] |  | OOBE | DE |  |  |  | 7428 | :: END TIMER :: [System check :{143C90E5-5321-4218-96CE-D419C7E672E4}] took 27.8865 milliseconds (0.0278865 seconds) DTR = 1147.51 KBPS (1.12061 MBPS)
    08/14/14 12:56:30:464 | [INFO] |  | OOBE | DE |  |  |  | 7428 | BEGIN InstallOperationsQueue Unordered operations
    08/14/14 12:56:30:464 | [INFO] |  | OOBE | DE |  |  |  | 7428 |   Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}:  with operation install
    08/14/14 12:56:30:464 | [INFO] |  | OOBE | DE |  |  |  | 7428 | END InstallOperationsQueue Unordered operations
    08/14/14 12:56:30:464 | [INFO] |  | OOBE | DE |  |  |  | 7428 | BEGIN InstallOperationsQueue Ordered operations
    08/14/14 12:56:30:464 | [INFO] |  | OOBE | DE |  |  |  | 7428 |   Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}:  with operation install
    08/14/14 12:56:30:464 | [INFO] |  | OOBE | DE |  |  |  | 7428 | END InstallOperationsQueue Ordered operations
    08/14/14 12:56:30:479 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Payloads passed preflight validation.
    08/14/14 12:56:30:479 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Call PreSession Custom Hook
    08/14/14 12:56:30:479 | [INFO] |  | OOBE | DE |  |  |  | 7428 | ::START TIMER:: [Pre session :{143C90E5-5321-4218-96CE-D419C7E672E4}]
    08/14/14 12:56:30:480 | [INFO] |  | OOBE | DE |  |  |  | 7428 | In InstallSessionOpenProc
    08/14/14 12:56:30:480 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Custom action return code: 0
    08/14/14 12:56:30:480 | [INFO] |  | OOBE | DE |  |  |  | 7428 | :: END TIMER :: [Pre session :{143C90E5-5321-4218-96CE-D419C7E672E4}] took 1.03983 milliseconds (0.00103983 seconds)
    08/14/14 12:56:30:480 | [INFO] |  | OOBE | DE |  |  |  | 7428 | BEGIN InstallOperationsQueue Unordered operations
    08/14/14 12:56:30:480 | [INFO] |  | OOBE | DE |  |  |  | 7428 |   Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}:  with operation install
    08/14/14 12:56:30:480 | [INFO] |  | OOBE | DE |  |  |  | 7428 | END InstallOperationsQueue Unordered operations
    08/14/14 12:56:30:480 | [INFO] |  | OOBE | DE |  |  |  | 7428 | BEGIN InstallOperationsQueue Ordered operations
    08/14/14 12:56:30:480 | [INFO] |  | OOBE | DE |  |  |  | 7428 |   Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}:  with operation install
    08/14/14 12:56:30:480 | [INFO] |  | OOBE | DE |  |  |  | 7428 | END InstallOperationsQueue Ordered operations
    08/14/14 12:56:30:487 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Calling the custom action code for pre-install for payload Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}
    08/14/14 12:56:30:487 | [INFO] |  | OOBE | DE |  |  |  | 7428 | ::START TIMER:: [Pre payload :{143C90E5-5321-4218-96CE-D419C7E672E4}]
    08/14/14 12:56:30:488 | [INFO] |  | OOBE | DE |  |  |  | 7428 | In PrePayloadInstallProc
    08/14/14 12:56:30:488 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Custom action return code: 0
    08/14/14 12:56:30:488 | [INFO] |  | OOBE | DE |  |  |  | 7428 | :: END TIMER :: [Pre payload :{143C90E5-5321-4218-96CE-D419C7E672E4}] took 0.917977 milliseconds (0.000917977 seconds)
    08/14/14 12:56:30:488 | [INFO] |  | OOBE | DE |  |  |  | 7428 | ::START TIMER:: [Payload Operation :{143C90E5-5321-4218-96CE-D419C7E672E4}]
    08/14/14 12:56:30:495 | [INFO] |  | OOBE | DE |  |  |  | 2216 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    08/14/14 12:56:30:495 | [INFO] |  | OOBE | DE |  |  |  | 2216 | Installer Operation: PayloadInstaller
    08/14/14 12:56:30:495 | [INFO] |  | OOBE | DE |  |  |  | 2216 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    08/14/14 12:56:30:495 | [INFO] |  | OOBE | DE |  |  |  | 2216 | Request to install payload
    08/14/14 12:56:30:500 | [INFO] |  | OOBE | DE |  |  |  | 2216 | Payload Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
    08/14/14 12:56:41:926 | [INFO] |  | OOBE | DE |  |  |  | 2216 | Extracting assets complete. Number assets: 2
    08/14/14 12:56:41:926 | [INFO] |  | OOBE | DE |  |  |  | 2216 | CustomizedPatch property not found in database
    08/14/14 12:56:41:926 | [INFO] |  | OOBE | DE |  |  |  | 2216 | Beginning installation for payload at C:\Users\Master\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-13.0.0-Trial\13.0.2 \setup\payloads\AdobeAfterEffects13AllTrial-050814073912\Install.db
    08/14/14 12:56:43:470 | [INFO] |  | OOBE | DE |  |  |  | 2216 | Completing installation for payload at C:\Users\Master\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-13.0.0-Trial\13.0.2 \setup\payloads\AdobeAfterEffects13AllTrial-050814073912\Install.db
    08/14/14 12:56:43:480 | [INFO] |  | OOBE | DE |  |  |  | 2216 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{143C90E5-5321-4218-96CE-D419C7E672E4}.db
    08/14/14 12:57:04:904 | [INFO] |  | OOBE | DE |  |  |  | 7428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    08/14/14 12:57:04:904 | [INFO] |  | OOBE | DE |  |  |  | 7428 | :: END TIMER :: [Payload Operation :{143C90E5-5321-4218-96CE-D419C7E672E4}] took 34416.4 milliseconds (34.4164 seconds) DTR = 11012.3 KBPS (10.7542 MBPS)
    08/14/14 12:57:04:928 | [INFO] |  | OOBE | DE |  |  |  | 7428 | User specified overrideFile:
    08/14/14 12:57:04:957 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Successfully updated the csu inventory for Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4} return values 0:0
    08/14/14 12:57:04:963 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Calling the custom action code for post-install for payload Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}
    08/14/14 12:57:04:964 | [INFO] |  | OOBE | DE |  |  |  | 7428 | ::START TIMER:: [Post payload :{143C90E5-5321-4218-96CE-D419C7E672E4}]
    08/14/14 12:57:04:965 | [INFO] |  | OOBE | DE |  |  |  | 7428 | AfterEffects Patch CustomHook: In PostPayloadInstallProc
    08/14/14 12:57:04:967 | [INFO] |  | OOBE | DE |  |  |  | 7428 | ::Editor::CUSTOM ACTION: Getting List of Installed Payloads
    08/14/14 12:57:04:967 | [INFO] |  | OOBE | DE |  |  |  | 7428 | ::Editor::CUSTOM ACTION: Iterate through Installed Payload IDs
    08/14/14 12:57:04:970 | [INFO] |  | OOBE | DE |  |  |  | 7428 | ::Editor::CUSTOM ACTION: Entry for Adobe Premiere Pro Found, looking up installdir
    08/14/14 12:57:04:970 | [INFO] |  | OOBE | DE |  |  |  | 7428 | AfterEffects Patch CustomHook:Core Session has been created
    08/14/14 12:57:04:970 | [INFO] |  | OOBE | DE |  |  |  | 7428 | AfterEffects Patch CustomHook: INSTALLDIR value:
    08/14/14 12:57:04:970 | [INFO] |  | OOBE | DE |  |  |  | 7428 | C:\Program Files\Adobe
    08/14/14 12:57:04:970 | [INFO] |  | OOBE | DE |  |  |  | 7428 |  AfterEffects Patch CustomHook: Core application.xml path:
    08/14/14 12:57:04:970 | [INFO] |  | OOBE | DE |  |  |  | 7428 | C:\Program Files\Adobe\Adobe After Effects CC 2014\Support Files\AMT\application.xml
    08/14/14 12:57:04:971 | [INFO] |  | OOBE | DE |  |  |  | 7428 | AfterEffects Patch CustomHook: Trial has been successfully reset
    08/14/14 12:57:04:971 | [INFO] |  | OOBE | DE |  |  |  | 7428 | AfterEffects Patch CustomHook: CoreAdobe After Effects CC 2014application.xml updated
    08/14/14 12:57:04:971 | [INFO] |  | OOBE | DE |  |  |  | 7428 | ::Editor::CUSTOM ACTION: Closing PDB Session
    08/14/14 12:57:04:973 | [INFO] |  | OOBE | DE |  |  |  | 7428 | AfterEffects Patch CustomHook: Clearing the cache...
    08/14/14 12:57:04:973 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Custom action return code: 0
    08/14/14 12:57:04:973 | [INFO] |  | OOBE | DE |  |  |  | 7428 | :: END TIMER :: [Post payload :{143C90E5-5321-4218-96CE-D419C7E672E4}] took 9.46681 milliseconds (0.00946681 seconds) DTR = 3802.76 KBPS (3.71363 MBPS)
    08/14/14 12:57:04:977 | [INFO] |  | OOBE | DE |  |  |  | 7428 | No operation.  We're done:
    08/14/14 12:57:06:982 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Successfully installed 1 component:
    08/14/14 12:57:06:982 | [INFO] |  | OOBE | DE |  |  |  | 7428 |  - Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial
    08/14/14 12:57:06:982 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Total components repaired: 0
    08/14/14 12:57:06:982 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Total components removed: 0
    08/14/14 12:57:06:982 | [INFO] |  | OOBE | DE |  |  |  | 7428 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    08/14/14 12:57:06:982 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Restarting your computer is recommended:
    08/14/14 12:57:06:982 | [INFO] |  | OOBE | DE |  |  |  | 7428 | In order to complete the installation, please restart the computer
    08/14/14 12:57:06:982 | [INFO] |  | OOBE | DE |  |  |  | 7428 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    08/14/14 12:57:06:982 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Call PostSession Custom Hook
    08/14/14 12:57:06:983 | [INFO] |  | OOBE | DE |  |  |  | 7428 | ::START TIMER:: [Post session :{143C90E5-5321-4218-96CE-D419C7E672E4}]
    08/14/14 12:57:06:984 | [INFO] |  | OOBE | DE |  |  |  | 7428 | In InstallSessionCloseProc
    08/14/14 12:57:06:984 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Custom action return code: 0
    08/14/14 12:57:06:984 | [INFO] |  | OOBE | DE |  |  |  | 7428 | :: END TIMER :: [Post session :{143C90E5-5321-4218-96CE-D419C7E672E4}] took 1.53207 milliseconds (0.00153207 seconds)
    08/14/14 12:57:06:985 | [INFO] |  | OOBE | DE |  |  |  | 7428 | :: END TIMER :: [Total Timer] took 56139.2 milliseconds (56.1392 seconds) DTR = 10851.2 KBPS (10.5969 MBPS)
    08/14/14 12:57:07:985 | [INFO] |  | OOBE | DE |  |  |  | 7428 | Exit Code: 0 - No error.
    08/14/14 12:57:07:985 | [INFO] |  | OOBE | DE |  |  |  | 7428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    08/14/14 12:57:07:985 | [INFO] |  | OOBE | DE |  |  |  | 7428 | END - Installer Session
    08/14/14 12:57:07:985 | [INFO] |  | OOBE | DE |  |  |  | 7428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

  • After Effects CS4 does not run! critical errors were found in setup...

    Hey!
    I have got a problem with installing Adobe After Effects CS4! After the initialization and testing the profil of my system, a new window appears: it is named "windows internet explorer" and contains the message: "critical errors were found in setup, please see the setup log file for details"! after closing this window the setup cancels before it really started...
    I have this problem for weeks, I already looked through a lot of forums, found the problem but never a solution! i don't know what to do? may anybody help me? It is important for me and my job..
    I would be happy for help
    Cristian

    to Mylenium:
    processor: Intel (R) Core (TM)2 Quad CPU Q2800 @ 2,33GHz
    RAM: 4,00 GB
    Windows Vista
    1TB disk space
    graphic card: NVIDIA GeForce 9600 GT
    language german
    there has never been any other software on my pc except of the ordinary flash player and adobe reader! i have the current versions...
    to Peter Sgouros:
    don't know how much to post, but I hope the following will help you to help me...
    PayloadPolicyNode.SetAction: DY->DY for dependency {8167335C-8FEA-4576-8EC2-8AC77EC58F19} Adobe PDF Library Files CS4
    PayloadPolicyNode.SetAction: DY->DY for dependency {395FC443-B34B-4E77-9928-23C147FC83F1} Adobe Type Support CS4
    PayloadPolicyNode.SetAction: DY->DY for dependency {2965A5F0-0326-4479-B140-F5799BD025B7} Photoshop Camera Raw
    PayloadPolicyNode.SetAction: DN->DY for {14A5A29B-D252-4575-B40C-695B8D8B34D5} Adobe Bridge CS4
    PayloadPolicyRefresh: END Calculating new payload policy graph
    updating path to Win32
    WizardControl: loading page "Progress" from C:\Program Files\Common Files\Adobe\Installers\3dcb365ab9e01871fb8c6f27b0ea079\resources\pages\Install\Progress\P rogress.js
    updating path to Win32
    WizardControl: loading page "Register" from C:\Program Files\Common Files\Adobe\Installers\3dcb365ab9e01871fb8c6f27b0ea079\resources\pages\Install\Register\R egister.js
    updating path to Win32
    WizardControl: loading page "Finish" from C:\Program Files\Common Files\Adobe\Installers\3dcb365ab9e01871fb8c6f27b0ea079\resources\pages\Install\Finish\Fin ish.js
    HTML data complete: Welcome
    HTML data complete: Eula
    HTML data complete: Options
    [    4240] Tue Feb 09 17:06:05 2010  WARN
    Localization: missing stringID "locPreparingToInstall" for de_DE in C:\Program Files\Common Files\Adobe\Installers\3dcb365ab9e01871fb8c6f27b0ea079\resources\pages\Install\Options\Op tions.xml
    [    4240] Tue Feb 09 17:06:05 2010 DEBUG
    ProductIcon specified for project. Using icon from C:\Users\CHRIST~1\AppData\Local\Temp\{F706302E-1402-4D8D-8ABB-26B18ECAEFBB}ae_app_icon.pn g
    ProductIcon specified for project. Using icon from C:\Users\CHRIST~1\AppData\Local\Temp\{CBC8AB3C-85F0-4D16-8E01-95E0343EE383}ProductIcon.pn g
    ProductIcon specified for project. Using icon from C:\Users\CHRIST~1\AppData\Local\Temp\{568E0A79-996C-4B04-B613-F06CBE7B320B}ae_app_icon.pn g
    ProductIcon specified for project. Using icon from C:\Users\CHRIST~1\AppData\Local\Temp\{14A5A29B-D252-4575-B40C-695B8D8B34D5}bridge.png
    [    4240] Tue Feb 09 17:06:06 2010 DEBUG
    ProductIcon specified for project. Using icon from C:\Users\CHRIST~1\AppData\Local\Temp\{8AD0C0B9-B397-45FE-89A3-D42F95F6E9EF}ProductIcon.pn g
    ProductIcon specified for project. Using icon from C:\Users\CHRIST~1\AppData\Local\Temp\{0967604F-33E6-4C6B-934B-157C3AB4ED4C}ProductWinIcon .png
    ProductIcon specified for project. Using icon from C:\Users\CHRIST~1\AppData\Local\Temp\{DD829154-9968-43C5-9975-4A2CF9E87869}AMEProductIcon .png
    ProductIcon specified for project. Using icon from C:\Users\CHRIST~1\AppData\Local\Temp\{C4DA9059-2CCF-466E-AECC-C37CCA398349}AMEProductIcon .png
    ProductIcon specified for project. Using icon from C:\Users\CHRIST~1\AppData\Local\Temp\{4D17754B-2C2C-4E95-89D0-AFD9383FBFA5}AMEProductIcon .png
    ProductIcon specified for project. Using icon from C:\Users\CHRIST~1\AppData\Local\Temp\{E8CA713D-38A8-47A0-ACFB-39CA6A59CA1D}AMEProductIcon .png
    ProductIcon specified for project. Using icon from C:\Users\CHRIST~1\AppData\Local\Temp\{6743AE49-4594-4CAE-807C-27682446F498}ProductIcon.pn g
    ProductIcon specified for project. Using icon from C:\Users\CHRIST~1\AppData\Local\Temp\{A80B7019-16DF-42DB-BF83-B6B3452677A1}ProductIcon.pn g
    ProductIcon specified for project. Using icon from C:\Users\CHRIST~1\AppData\Local\Temp\{94C6AEF4-BE0D-431B-B0A5-567E6B89E576}pb_appicon_32p x_win.png
    [    4240] Tue Feb 09 17:06:06 2010 FATAL
    Critical errors were found in setup
    Error:Fehler beim Laden einer DLL
    Please see the Setup log file for details.
    [    4240] Tue Feb 09 17:15:47 2010  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session

  • After effects cs6 do not opened in mavericks 10.9

    You can’t use this version of the application “Adobe After Effects CS6” with this version of OS X.

    Wrong forum.
    EIther post here.
    Or in the Adobe forums.
    Russ

  • Adobe Acrobat XI Professional does not open.

    Acrobat XI Professional does not open. Reader will not open PDF files.  Using Windows 7 Professional on Dell Reader does not open PDF Files.  I have uninstalled and re-installed twice.

    Ran Window program compatibility.  Changed settings for Acrobat X1 to always disable protected mode.  Did not work.  Received  Following Error MESSAGES:  BAD PARAMETER and Acrobat failed to connect to a DDE Server.  Latest version of Acrobat XI.  I downloaded from Creative cloud again this morning.  Deleted programs and re-installed from creative Cloud - April 2, 2015.

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