Adobe After Effects CS6 keeps crashing before it even starts

So like a year ago I purchased adobe after effects. I used it almost every day till about 2 months ago till I started using another video editing program. So for 2 months I did not open AE. Today I felt like using it because I felt it would do a better job that sony vegas so I tried to open it. It brought up the purple icon and it gave me an error. ''After Effects error:Crash in progress. Last logged message was (number here changes every time i do it) <dynamiclink> <5> c:/program files/adobe/adobe after effects cs6/support files/32/dynamiclinkmanger.exe. after this messege it just automatically exits after saying it crashed. I really need it to work since my final for college depends on it. I tried to uninstall it several times with numerous programs but none work. Whats wrong? how do i fix it ? is their a file or something missing? i looked on updates on adobe bridge and it said i was up to date. In addition i manualy tried to download an update and when i tried to open the update file it would open up af and display the same messege. any suggestions welcomed. thanks

Tada - Magic!:
http://myleniumerrors.com/
The short version is that you either have changed your graphics setup, messed up your CoDecs, done something weird to your media cache or have permissions/ security issues or whatever. Since you failed to provide any system information we can't be any more specific.
Mylenium

Similar Messages

Adobe After Effects CS6 Keeps freezing and crashing.

Hey ive been having this problem where AE CS6 keeps freezing for about 2-3 minutes and it happends many times, also many times it crashes the whole program and after that it wont open CS6 before i restart the whole computer, it worked fine for me before last month it started crashing and freezing?
Card name: NVIDIA GeForce GT 54
Processor: Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz (4 CPUs), ~3.0GHz

Update/ un-update your graphics driver, flush the caches.
Mylenium

After Effects CS6 keeps crashing on playback

AE keeps crashing while I playback or render a composition. It actually saves before it crashes most of the time but it is happening a little to frequently.

Thanks for your Reply Rick
Mac Pro
Mac OS X (Version 10.7.5)
Processor: 2 x 2.4 GHz Quad-Core Intel Xeon
Memory: 16 GB 1066 MHz DDR3
Graphics Card: ATI Radeon HD 5770
I am running version 11.0.1.12. I actually saw that there was an update for 11.0.2 but it doesn't show when I go the Help > Updated route and when I download it directly it doesn't install because of an unknown error.
The project is a motion graphics piece containing a lot of shape layers, nulls, and some imports of tiff sequences from Cinema 4D. It tends to crash when I'm trying to playback using the space bar to check timing of the piece or when I let it play on a ram preview loop.

Adobe After Effects CS6 takes FOREVER to lock existing frames before rendering

My After Effects CS6 locks up for 3 minutes "Locking Existing Frames" before it even begins to start rendering, every time I need to preview anything - even at the lowest possible quality.
The render goes perfectly normal - it is not the rendering that is the problem - it is the "Locking Existing Frames" process BEFORE rendering that freezes up my computer for 3 minutes, and ruining my life.
I am using Adobe After Effects CS6 on a Mac Book Pro with a 2.9 GHz Core i7 processor (2 cores) and 8 GB of RAM.
Please help me understand what is happening when it is "Locking Existing Frames," and what some solutions could be to reduce the amount of time it takes to do this.
ALSO: I have scoured the Web for hours looking for the answer to this problem, and to this point it has never been solved. If you can solve this issue, Adobe should give you a promotion and $1 million.

Hi Rick and Greg,
Thanks for the quick responses. Below are all the details to all your questions. Also - just to emphasize again - my rendering goes super awesomely fast. It is not the rendering. It is the "Locking Existing Frames" process before the rendering that is ruining my life.
FREE MEMORY:
This is brand new Mac Book Pro with hardly anything stored on it.
The 8 GB of RAM is split into 2 memory slots, each with 4GB of RAM
3RD-PARTY CODECS:
I am not aware of any third-party codecs in this system. I imported some fonts (ITC Franklin Gothic) and some video files (see below), but I am not aware of any third-party codec installed on this system.
DISC CACHE:
My Disc Cache is enabled
My maximum disc cache size is 69 GB
I do not have a seperate "fast hard drive" or "SSD" seperate from my main hard drive, where I store my footage.
MPEG SOURCE FILES:
If by source files, you're asking about the video files I imported:
2 MP4s (5 sec. each)
3 QuickTime .mov (3 sec. each)
1 Audio-only FLV. (2 minute background music throughout video; used to be a Premiere working file)
MULTIPROCESSING
Turned off, but still locks up forever before rendering.
ADDITIONAL FUN FACTS:
Here are some additional observations that might help:
It doesn't just take a long time to start rendering; it freezes my entire computer for the duration of the "Locking Existing Frames" process - putting my entire life on hold for 3 minutes, every time I need to preview a minor detail... It's a nightmare.
The video is 1 min. 45 sec. long so far, and has 15 sec. to go.
The video is comprised of 99 percent motion graphics, and 1 percent actual footage (Occupy Wall Street hates my footage)
The complexity in this video is that there are a lot of compositions inside of compositions inside of compositions, but even when I go to the very beginning of the first comp - where the only animation is a line being drawn with the "Stroke" effect - it still takes 3 minutes to "Lock Existing Frames."
Again... The rendering goes super fast after the "Locking Existing Frames" process. The problem is NOT with the rendering. The problem is the "Locking Existing Frames" process BEFORE the rendering starts.
This is my job and I can't do efficiently until I solve this problem, so I will be very responsive until we can identify the issue.
Thanks again for all your helpful responses!

Adobe After Effect CC version crashed after import file.

Adobe After Effect CC version crashed after I import png file. I've tried to reinstall the program again and it still doesn't work.

1.What exact version of After Effects? Include the minor version number---e.g., After Effects CC (12.2.1) or After Effects CS6 (11.0.4). Do not just say "After Effects with the latest updates" or "After Effects CC"; give the specific version number.
-Adobe After Effects CC 13.2
2.Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
-Yes, I did.
3.What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
-Mac OS X Yosemite.
4.If you are getting error message(s), what is the full text of the error message(s)?
-There is no message when it getting error. It just show the spinning rain bow wheel to make me have to wait forever but nothing happened, so I need to force quit the program.
5.What were you doing when the problem occurred? What is the exact sequence of steps that you are taking?
-1.Open the program
-2.Set the composition setting
-3.import some file to library.
-example .png file[normal picture file 37kb]
-4.drag the file to timeline.
-5.The program stop working immediately.
6.Has this ever worked before? If this worked before by doesn't work now, what has changed on your computer in the intervening time?
-Yes,It was working very well before, then it crashed. I didn’t change or update any thing in my computer.
7.Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number and sizes of connected monitors, number of disk drives, and how any external drives are connected.
-Date/Time:       2014-12-22 10:41:48 -0800
OS Version:      10.10.1 (Build 14B25)
Architecture:    x86_64
Report Version: 21
Command:         After Effects
Path:            /Applications/Adobe After Effects CC 2014/Adobe After Effects CC 2014.app/Contents/MacOS/After Effects
Version:         13.2 (13.2)
Parent:          launchd [1]
PID:             9395
Event:           hang
Duration:        2.00s (process was unresponsive for 17 seconds before sampling)
Steps:           21 (100ms sampling interval)
Hardware model: iMac13,2
Active cpus:     4
Fan speed:       1204 rpm
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
8.What versions of drivers for your graphics hardware do you have installed (including CUDA driver and driver for display adapter)?
9.Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
-No, I don’t have.
10.What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime”.
-H.264 in a .mov container
11.Do you have QuickTime installed. (You should.) If so, what version? The answer should be specific, such as "QuickTime 7.6.2”.
-Yes, I do have quicktime version 10.4
12.What other software are you running?
-I do have PS,DW,ILL,An,Media Encoder and AE. When I’m using the AE software I don’t have other software running with it.
13.Do you have any third-party effects or codecs installed?
-No, I don’t have.
14.Are you using OpenGL features in After Effects?
-No, I don’t us it.
15.Does the problem only happen with your final output, RAM preview, or both?
-I cannot even use the program.
16.Are you using Render Multiple Frames Simultaneously multiprocessing?
-No, I don’t us it.
17.Are you using the ray-traced 3D renderer?
-No, I don’t us it.
18.If the problem is with output, give your exact output settings (both render setting and output module settings). Screenshots help.

Adobe After Effects CS6 on PC when starting says...

Adobe After Effects CS6 on PC when starting says "After Effects warning: An unknown Adobe Player Engine error has occurred. Scripting will be disabled." *hits okay* "After Effects error: Crash in progress. Last logged message was: <196> <DynamicLink> <5> G:Adobe After Effects Cs6\Support Files\32\dynamiclinkmanager.exe" After this it doesn't work. PLEASE HELP!

WIthout proper system information and other details nobody can tell you anything. The unusual install location alone could be problematic...
Mylenium

Adobe After Effects CS6 - how to uninstall/reinstall or transfer license to a new computer

My old computer has crashed, and so I built a new one recently. I have been installing all the applications for it, downloading files, so on and so forth. I recently insterted one of the hardrives from my old computer, and was able to see the files I had from my old computer. All of my adobe applications are on there, and I can see them, however; I cannot use them, which is okay, since most of them were free applications that I could download from the website. But Adobe After Effects CS6, which is the application I really need, does not open it; instead, it reads: "Configuration Error: Please uninstall and reinstall the product. Error: 16". I bought the CD for After Effects last summer, but I cannot find it anywhere. I heard you don't need the CD to transfer the license to a new computer, but I can't figure out how to do this.
Any help would be greatly appreciated, since after building my computer, I have absolutely no funds nor interest to buy another After Effects CD.
Thanks,
John W. King
Other information:
-OS: Windows 7 SP1

You must have the activation number provided when you purchased your CS6 product. If you don't, find proof of purchase (a receipt or credit card statement) and call Adobe Support.
Download your CS6 product here:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Install it and activate with your activation code.

Adobe After Effects CS6 cannot be opened because of a problem

Hi,
Sorry if I'm posting in the wrong place - I can't find sections navigation on these forums.
Running Mac OSX 10.8.5
I tried uninstalling AE CS6 and then reinstalling AE CS6 - same issue happened.
AE was working fine until I tried to open it today. It's probably been a couple weeks since I last used it.
I don't know if I'm able to get any help here. It' just an issue I don't know how to troubleshoot.
Report below.
Process:         After Effects [952]
Path:            /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/MacOS/After Effects
Identifier:      com.adobe.AfterEffects
Version:         11.0 (11.0)
Code Type:       X86-64 (Native)
Parent Process: launchd [226]
User ID:         503
Date/Time:       2014-04-19 13:48:12.009 -0400
OS Version:      Mac OS X 10.8.5 (12F37)
Report Version: 10
Interval Since Last Report:          2714278 sec
Crashes Since Last Report:           40
Per-App Crashes Since Last Report:   4
Anonymous UUID:                      F8624CC6-A1CF-AC8E-8BDA-BD8FD82496A2
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/libcudart.dylib
Referenced from: /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/liboptix.1.dylib
Reason: Incompatible library version: liboptix.1.dylib requires version 1.1.0 or later, but libcudart.dylib provides version 0.0.0
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD WDC WD10EALX-408EA0, 1 TB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: USB3.0 Card Reader, 0x0781 (SanDisk Corporation), 0xb6ba, 0x1a120000 / 7
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x1a130000 / 4
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x1a133000 / 6
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0x1a132000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2412, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 7

Todd,
Thank you so much for your help!
I am trying to follow your advice and install AE CS6 through the Creative Cloud application, but it seems that I can only install AE CC through the Creative Cloud application.
The text on this page ( http://helpx.adobe.com/creative-cloud/help/install-cc-and-cs6-apps.html ) seems to indicate that I can choose a version to download, but when I navigate to the linked download page ( https://creative.adobe.com/products/aftereffects ), I am not given the option to choose which version to download. I can only download AE CC through Creative Cloud.
Below is a screencap of what I see when I am on the download page - this differs from the screencap shown as an example on the page instructing me to go there.

Download Adobe after effects CS6

When I want to download Adobe after effects CS6 ( trial version) I has to download at first assisting Adobe download, the download takes place has marvel but when I click to begin the installation nothing takes place, and thus I cannot pass by another way to download Adobe After Effects CS6, somebody could help me please?
Sorry of my pathetic English, I am French.

Adobe Download Assitant check the system configuration and compatibility of software with computer before downloading the software thats why you are not able to download the software on your machine.
try to download the after effect on 64 bit machine where software is compatible you can download the same using ADA.

After effects won't download, but premiere pro does. You can't use this version of the application "Adobe After Effects CS6" with this version of OS X.

after effects won't download, but premiere pro does.
error: You can’t use this version of the application “Adobe After Effects CS6” with this version of OS X.
i have macbook pro 10.10 osX yosemite??

CS6 is 3 years old... long before Yosemite
Mac Yosemite causes problems for some people, especially for OLDER programs
-http://blogs.adobe.com/creativecloud/creative-cloud-and-yosemite/
-https://helpx.adobe.com/x-productkb/global/mac-os-yosemite-compatability.html

HP 15-d030nr: What Upgrades Do I Need To Make In Order To Be Able To Use Adobe After Effects CS6?

HP 15-d030nr, what upgrades do I need to make in order to be able to use adobe after effects cs6?
I installed Adobe After Effectss CS6 because I was told by HP Support that it would still work; it doesnt. It is very slow, and locks up bad. What upgrades do I need to do, or am I looking at having to go buy another labtop? Also, can I do these upgrades myself - at what cost?
**HP 15-d030nr**
Hardware
Product Name 15-d030nr
Product Number F5X99UA
Microprocessor 2.0GHz Intel Pentium N3510 Processor
Microprocessor Cache 2MB L2 Cache
Memory 4GB DDR3L SDRAM (1 DIMM)
Memory Slots 2 user accessible
Video Graphics Intel HD graphics
Display 15.6-inch diagonal HD BrightView LED-backlit touchscreen display (1366x768)
Hard Drive 500GB 5400RPM hard drive
Multimedia Drive SuperMulti DVD burner
Network Card 10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity 1x1 802.11b/g/n WLAN
Sound HD Audio with stereo speakers
Keyboard Full-size island-style keyboard with numeric keypad
Pointing Device Touchpad supporting multi-touch gestures without on/off button
External Ports Multi-format digital media card reader for Secure Digital cards 1
SuperSpeed USB 3.0
2 Universal Serial Bus (USB) 2.0
1 HDMI
1 VGA (15-pin)
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack Dimensions 1.11 in (H) x 14.88 in (W) x 10.20 in (D) Weight 4.96 lb Power 45W AC adapter
3-cell 31WHr 2.8Ah lithium-ion polymer battery ID Mech Description Front facing HP TrueVision HD Webcam with integrated digital microphone
**After Effects CC (2014) system requirements and language versions Windows**
Intel Core2 Duo or AMD Phenom II processor with 64-bit support
Microsoft Windows 7 with Service Pack 1, Windows 8, or Windows 8.1
4 GB of RAM (8 GB recommended)
5 GB of available hard-disk space; additional free space required during installation (cannot install on removable flash storage devices)
Additional disk space for disk cache (10 GB recommended)
1280 x 1080 display
OpenGL 2.0–capable system
QuickTime 7.6.6 software required for QuickTime features
Optional: Adobe-certifi ed GPU card for GPU-accelerated ray-traced 3D renderer
Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.*
*I also have a 1TB external hardrive*
This question was solved.
View Solution.

Your problem is that the program wants a good video card and a fast hard drive and lots of memory and you have none of the above. If you upgraded the RAM to 8 gigs and installed a solid state hard drive you might make the program useable but the real bottleneck is going to be the Intel HD graphics, which cannot be upgraded.
You do have an open slot to add one 4 gig memory module. This is an easy relatively inexpensive upgrade. See here:
https://www.youtube.com/watch?v=L7FvZ-JduRM
http://www.crucial.com/usa/en/ct51264bf160b
I would try this a step at a time. Next would be the solid state drive. That would cost maybe $150. Post back if you need more help.
If this is "the Answer" please click "Accept as Solution" to help others find it.

Adobe After Effects Cs6 Installation Error. HELP!

When i do my installation of Adobe After effects cs6, i install as trial version, because i want to see what it is like, and i do everything like everyone says, and then it stops at 2 percent saying Installation Failed and it comes up with these solutions, and i did them all about 5 times and it STILL wont work! SOMEBODY HELP!
And it also saidthis in the error summary:
Payload '{0A1E2FE2-B2AD-42F4-9C74-641853FB093A} Photoshop Camera Raw 7 6.0.98.0' information not found in Media_db.

I have exactly the same problem when installing CS6 Trial.

Adobe After Effects CS6 ERRORE

When I open adobe after effects cs6 Trial tells me "-After Effects Warning: Unknown Exception" I press ok it seems emi "After effects: AEGP Plugin AEDynamicLinkServer Plugin: Unknown error in Adobe Dynamic Link" I do ok and I get the message twice After that start I press ok and I get "After Effects can not continue: unexpected error during application startup" OS: Windows 7 64bit -Ram: 5,9- Processore: intel core i3 3.2Ghz OS: Windows 7 64bit -Ram: 5,9- Processore: intel core i3 3.2Ghz I tried to run it as admin and it does not work. I tried turning off firewall and even leaves. Updating the graphics driver says that I do not need. I delete preferences

WIthout proper system information and other details nobody can tell you anything. The unusual install location alone could be problematic...
Mylenium

Adobe After Effects CS6

When I open adobe after effects cs6 Trial tells me "-After Effects Warning: Unknown Exception" I press ok it seems emi "After effects: AEGP Plugin AEDynamicLinkServer Plugin: Unknown error in Adobe Dynamic Link" I do ok and I get the message twice After that start I press ok and I get "After Effects can not continue: unexpected error during application startup" OS: Windows 7 64bit -Ram: 5,9- Processore: intel core i3 3.2Ghz OS: Windows 7 64bit -Ram: 5,9- Processore: intel core i3 3.2Ghz I tried to run it as admin and it does not work. I tried turning off firewall and even leaves. Updating the graphics driver says that I do not need. I delete preferences

I would try uninstalling and reinstalling the trial and if it happens again...
Submit bugs to http://www.adobe.com/go/wish . More on how to give feedback: http://bit.ly/93d6NF

Problem with Adobe After Effects CS6 on Windows 8.1 PRO

Hi Adobe Systems guys, I would like to know when the error will have the solution presented Adobe After Effects CS6 (Latinoamerican Spanish Version) running Windows 8.1 PRO, and throwing the following error.
I've tried the latest available update 11.0.3 but does not correct the problem. I wonder when will be ready the solution because with Illustrator CS6 also was the same but with the solution described in this page, http://helpx.adobe.com/illustrator/kb/illustrator-does-not-start-windows-81.html was solved perfectly.
I appreciate prompt as we need urgent help to use the software in its Spanish version as was originally purchased. thanks

That such a friend, for I tell you that none of their solutions is an option for me because:
• Wait a couple of months with no after effects in the hope That a patch will come ... someday
R:/ The problem is not mine, is problem of Abode and therefore investing heavily in the creative suite CS6 and for that to be an option.
It's not fair to have to beg for a solution.
• Upgrade to CC and enjoy all the latest features
R:/ It is not possible , because we will not spend more money than they already invested in Suite CS6
• Use After Effects CS6 in English
R:/ It is not possible as the staff in charge of managing this program if it is not handled in English and therefore bought the suite in Spanish .
• Roll your computer back to Windows 8 instead of 8.1
R:/ It is not possible as it is known all Windows 8.0 failures we have put in 8.1 PRO .
I do not understand is that if Adobe Illustrator had the same problem and it was fixed within a couple of days getting the patch , why not do the same with After Effects CS6 in Spanish . All users of this suite CS6 and buyers deserve respect and prompt solution to the problems that are the fault of Adobe.

Adobe After Effects CS6 keeps crashing before it even starts

Similar Messages

Maybe you are looking for