Adobe After Effects Wont Open

The application wont open, even after the newest update was installed. It says "The application "Adobe After Effects CC" can't be opened. error 10810" How do I fix this?!?!

Hi StevenCraigSmith,
Could you please try to uninstall and reinstall After Effects CC and let us know if it helps.
Regards,
Abhijit

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After Effects wont open error message

Hello.
My After effects wont open. I've read many forums and info that others have written about it not opening. Stuff about erasing fonts, deactivating fonts, then also, finding folders /Library/Application Support/Adobe/Common/Plug-ins/CS4/MediaCore---> which was empty and had nothing to erase or do anything with http://forums.creativecow.net/thread/2/973961 ...Still nothing.
this is the error.
Last log message was: <140735190438672> <EAMountPoints> <0> Error: mount point list is empty
My computer is a brand new mac book pro. Tip Top of the line. Not sure what other details i should give.
Thanks for any help you can offer.
UGH boooo
thanks
L

I saw that there were a series of questions i need to answer in order to get the right answers.
What exact version of After Effects? Include the minor version number (e.g., After Effects CS5.5 with the 10.5.1 update). Do not just say "After Effects with the latest updates"; give the specific version number.
12.2 - after effects CC - CS6
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
yes. i even uninstalled and reinstalled the newest...again.
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
Mac OSX 10.9.1
Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number of disk drives, and how any external drives are connected.
2.3 GHZ Intel Core i716GB 1600 MHZ DDR3Macintosh HDprocessor #: 1Zero external drives connected.I use my local connection with my desktop to share files. Model Name: MacBook Pro Model Identifier: MacBookPro11,3 Processor Name: Intel Core i7 Processor Speed: 2.3 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 6 MB Memory: 16 GB
What versions of drivers for your graphics hardware do you have installed (including CUDA driver and driver for display adapter)?
Graphics NVIDIA GeForce GT 750M 2048 MBInstalled CUDA
Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
NO
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
If you are getting error message(s), what is the full text of the error message(s)?
Last log message was: <140735190438672> <EAMountPoints> <0> Error: mount point list is empty.Generating crash log, which may take a few minutes. although there is another window that says A LOT MORE!!
What were you doing when the problem occurred?
trying to open it.
Has this ever worked before? If this worked before by doesn't work now, what has changed on your computer in the intervening time?
It has worked for about 4 or 5 days. It was even working when i was doing the same action prior to the last time it stopped working. I was uploading a file from my other computers file. Which i had done many times throughout the day. As i work on one computer and when i have to leave and bring my laptop with me i do so. Because i work on my computer all day long. Desktop or laptop.
Do you have QuickTime installed. (You should.) If so, what version? The answer should be specific, such as "QuickTime 7.6.2".
10.3
What other software are you running?
iWork - Numbers
Do you have any third-party effects or codecs installed?
Yes. I've since deleted them but i'm not sure where else to find the files if they're still around. ?
Are you using OpenGL features in After Effects?
Not sure i know what that is?
Does the problem only happen with your final output, RAM preview, or both?
its just not opening
Are you using Render Multiple Frames Simultaneously multiprocessing?
if that is the Double line play button then yes.
Are you using the ray-traced 3D renderer?
Not sure what that is.
If the problem is with output, give your exact output settings (both render setting and output module settings). Screenshots help.
What is the exact sequence of steps that you are taking?
Thanks for any help you can give me:)
L

My After Effects wont open!

It keeps saying "You have at least one output module template that refers to a missing output plug-in. Please check your output module templates

I have the CS6 Creative Suite and for some reason After Effects, Photoshop, and Premiere Pro won't open. I've never had this problem before and I'm not aware of any updates that I am missing. I'm on a Windows 7 OS. I recently took my computer to Best Buy to check the battery and when I got it back I was having issues opening the programs.
When I try to open After Effects for example it says
"After Effects warning: Unknown Exception" then
"After Effects AEGP Plug-in AEDynamic Link Server: Unknown error in Adobe Dynamic Link. (5027::12) then
"You have at least one output module template that refers to a missing output plug-in. Please check your output module templates) then
"After Effects warning: Unknown Exception" then
"After Effects can't continue unexpected failure during application startup" then
Another box comes up which says "Microsoft Visual C++ Runtime Lib (I guess Runtime Library) Program C:\ Program Fi... R6025 - pure virtual function call"
I have no clue where to even check for output modules or plug-ins. Im at a lost.
When I try to open Photoshop it says "Unable to continue because of a hardware system error, but this error is unrecoverable"
Premiere Pro won't even open at all. Like period.

After effects wont open

says adobe application manager is damaged or removed

Uninstall the Suite. Then reinstall. If that doesn’t work run the CC app.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Adobe after effects not responding, ever!

I have been having this issue for a long time and cant seem to find a solution, maybe I am wording it wrong, i dont know. It worked just fine for about a year, but now basically every single time I open adobe after effects cs5 it works for about 1-2 minutes and then freezes, the typical "this program is not responding" message shows up with no error code. it doesnt matter what I do or what I click on, it happens every single time! Its really frusterating! my computer has 32 gb, I'm sure that is plenty of RAM. I have done all the updates on the adobe website (including the quicktime updates) I saw OpenGL mentioned many times but I cant seem to find anything like that on my computer so I dont know if that is a problem or not. I noticed on the sytem requirements list (I have a windows 7 professional) they said that the processor must be Intel® Core™2 Duo or AMD Phenom® and my computer has intel (R) Xeon(R) cpu 5160 @ 3.00GHZ 3.00 ghz (2 processors) I honestly have no idea if that would be a problem. If anyone else has had this issue I would love to hear how you fixed it, I have tried so many things chances are I already tried it but still.

okay sorry it took so long, this is my dads old computer so I had to keep calling him haha. so I literally anwered everything, I really want to find a solution!
1) adobe after effects cs5 with the 10.0.2 update
2) on the adobe website it looks like this is the most recent update for cs5 on windows
3) windows 7 professional 64 bit opetrating system
4) intel(R) Xeon(R) CPU, 2 processors, 32 GB of ram, NVIDIA Quadro FX 5800, 2 disk drives, no external drives
5) NVIDIA Quadro FX 5800
I couldnt seem to find anything about CUDA , I googled it but couldnt find anything to tell me how to find out this info, if you know please let me know
6) nvidia quadro fx 5800
7) source footage is microsoft video AVI, with quicktime
8) it was just the typical "this program is not responding, please wait for the program to respond" I let it run a couple times to see if it ever responded but it never did. but the last couple of times I opened AE it just freezes and no message shows up.
9) it doesnt matter what I do, even if I just open it and let it sit there it still freezes up.
10) it worked for about a year, I dont beleive anything major has changed on my computer, but I have been stuggling with this problem so long I wouldnt be able to remember anyways.
11) yes quicktime is installed and updated, it is version 7.7.4
12) I usually dont have anything else running other than AE
13) I asked my dad about this and he said he didnt think so so I assume that means no.
14) yes I have openGL enabled
15) within the first two minutes of opening AE doesnt matter if I am editing, ram previewing, or nothing.
16) I have tried checking and unchecking the "render multiple frames simultaneously multiprocessing" and the problem occurs either way, but right now I am using it.
17) no use of ray traced 3d rendering
18) not an out put problem
19) exact sequence of steps? well... I click on adobe after effects, it opens kinda slower than it used to, then I usually will his ram preview because then I can see when it stops exactly, but I also have tried opening it and just looked at settings or preferences or what not and it would freeze then, or I will click on a diffrent compositions and it would freeze. pretty much whatever steps I take it always happens.

Adobe After Effects, Download won't Start

I go to download the trial for Adobe After Effects, it opens Creative Cloud but does not start the download at all

Nobody can tell you anything without proper system info or other technical details. Quite possible your system does not meet the requirements...
Mylenium

ADOBE AFTER EFFECT DOWNLOAD WONT OPEN

IM USEING A MAC AND RUNNING WINDOWS 7 THROUGH IT , I DOWNLOADED ADOBE AFTER EFFECTS AND TRIED TO OPEN A DOWNLOADED VIDEO BLOCK , GOT MESSAGE , THIS PROJECT MUST BE CONVERTED FROM VERSION 9.0.2 WINDOWS . THE ORIGINAL FILE WILL STAY UNCHANGED , ANY IDEAS THANKYOU DERRICK

Saying (in all caps) that it doesn't open is silly. Right after that "error" message, the project opens.
Why are you yelling?
Read the message. All it says is that it was created in an old version of After Effects and is going to make you save it with a new file name so that your original project file won't get overwritten.

Adobe After Effects CS6 cannot be opened because of a problem

Hi,
Sorry if I'm posting in the wrong place - I can't find sections navigation on these forums.
Running Mac OSX 10.8.5
I tried uninstalling AE CS6 and then reinstalling AE CS6 - same issue happened.
AE was working fine until I tried to open it today. It's probably been a couple weeks since I last used it.
I don't know if I'm able to get any help here. It' just an issue I don't know how to troubleshoot.
Report below.
Process:         After Effects [952]
Path:            /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/MacOS/After Effects
Identifier:      com.adobe.AfterEffects
Version:         11.0 (11.0)
Code Type:       X86-64 (Native)
Parent Process: launchd [226]
User ID:         503
Date/Time:       2014-04-19 13:48:12.009 -0400
OS Version:      Mac OS X 10.8.5 (12F37)
Report Version: 10
Interval Since Last Report:          2714278 sec
Crashes Since Last Report:           40
Per-App Crashes Since Last Report:   4
Anonymous UUID:                      F8624CC6-A1CF-AC8E-8BDA-BD8FD82496A2
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/libcudart.dylib
Referenced from: /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/liboptix.1.dylib
Reason: Incompatible library version: liboptix.1.dylib requires version 1.1.0 or later, but libcudart.dylib provides version 0.0.0
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD WDC WD10EALX-408EA0, 1 TB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: USB3.0 Card Reader, 0x0781 (SanDisk Corporation), 0xb6ba, 0x1a120000 / 7
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x1a130000 / 4
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x1a133000 / 6
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0x1a132000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2412, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 7

Todd,
Thank you so much for your help!
I am trying to follow your advice and install AE CS6 through the Creative Cloud application, but it seems that I can only install AE CC through the Creative Cloud application.
The text on this page ( http://helpx.adobe.com/creative-cloud/help/install-cc-and-cs6-apps.html ) seems to indicate that I can choose a version to download, but when I navigate to the linked download page ( https://creative.adobe.com/products/aftereffects ), I am not given the option to choose which version to download. I can only download AE CC through Creative Cloud.
Below is a screencap of what I see when I am on the download page - this differs from the screencap shown as an example on the page instructing me to go there.

Adobe After Effects CC does not open in MAC OS Mavericks

Dear forum friends,
I've subscribed to an account of the Adobe Creative Cloud. I'm trying to use Adobe After Effects CC on my macintosh, but it does not open. I installed, updated, but does not work. Have reinstalled and spent hours with Adobe Support. Unsolved.
Can anyone help me?
OS: MAC OS X 10.9
Thank you.
"Desinstale e reinstale o produto.
Se o problema continuar ocorrendo, entre em contato com o suporte técnico da Adobe e mencione o código do erro que aparece na parte inferior da tela.
Erro: 5
http://www.adobe.com/br/support/"

But I am the administrator and user with root enabled. I have to do something different?

Setting AEP Documents to Open by Default with Adobe After Effects CC NOT Adobe After Effect CC 2014 on a Mac

I have installed some of the CC 2014 products for testing. Until the rest my department moves from CC to CC 2014 I need to open and create new projects in CC as the CC 2014 AEP's won't open in other versions.
The issue is when I try to change the file association, in the Get Info inspector, from "Adobe After Effects CC.app" to "Adobe After Effects CC 2014.app" and hit "Change All" it always reverts back to CC 2014. I have tried this as an administrator and even when logged in as administrator. It is like Creative Cloud overrides it. You can do one at a time but you cannot set the default.
I would like to "roll back" my file associations for AE and PS to CC but I don't want to uninstall the 2014 versions if possible as I have already install many plug-ins, license keys, scripts, etc. and everything is working fine within the apps. Is it possible?
Thanks for any help.

Zenco Havoc wrote:
Its because of my graphics card.
That makes no sense at all. CC 2014 is available in the Creative Cloud App. Just download it. The system requirements for both are the same. IF CC runs, CC 2014 will.

I can't open adobe after effects CS6 11.0.2 in OS Yosemite

I've just updated OS Yosemite and then I can't open adobe after effects cs6.
It says "you can't use this version of the application "Adobe After Effects CS6" with this version of OS X. You have Adobe After Effects CS6 11.0.2"

http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5696&fileID=5715
Go to this website and download the latest After Effects CS6 (11.0.4)

Adobe After Effects CS6 and Premiere CS6 wont work on OS lion

I just bought a teacher Edition of Adobe Production Premium. I installed the softwares on my Mac which is running OS Lion 10.8.2. Everything works except Adobe After Effects CS6 and Adobe Premiere CS6. It always start up with the splash page then a pop up window opens that reads unexpected error occured send to apple.
I don't understand because Photoshop, illustrator and the other softwares worked fine.
I have tried uninstalling, re-installing, re-starting and even tried to download the After Effects CS6 and Premiere CS6 on creative cloud thinking that maybe those on the web will be more updated to address the issue.
But still I cant get it to work.
Please help.

Please refer : http://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html

I can not get Adobe after effects cs6 to open. It says you can't use this version of the application adobe after effects cs6 with this version of os x

Can someone please help me open adobe after effects?

AE version 11.0 does not work with my new MacBook Pro
Mylenium

The application "Adobe After Effects CC" can't be opened."

Hello,
I am running a new mac pro (10.9.2 osx) and I just installed After Effects CC. I keep getting the error:
The application “Adobe After Effects CC” can’t be opened. -10810
I also installed Illustrator, Lightroom and Photoshop and those seem to be working.
I tried changing permissions on all enclosed After Effects files and folders to read & write. No go...
Any help is appreciated.
Thanks!

That is a Mac OS error. See this page:
http://www.thexlab.com/faqs/error-10810.html
Begin by restarting your computer and starting no applications other than After Effects.

Can't open and update my Adobe After Effects CC after upgraded OS X 10.9 Mavericks~ Please help!

After upgraded OS X 10.9 Mavericks, the adobe after effects cc can't be open.
The system show me
"You can’t use this version of the application “Adobe After Effects CC” with this version of OS X
You have “Adobe After Effects CC” 12.0"
I've try to download and install the updated software - AfterEffectsTrial-12.0.1-mul-AdobeUpdate.dmg
but the system show me
"Update Failed
Updates could not be applied
Please contact your Administrator if you wish to apply updates on your machine. Updates have been suppressed by the Administrator.
If the problem persist, contact customer support for further assistance."
Please help me!!

> I've try to download and install the updated software - AfterEffectsTrial-12.0.1-mul-AdobeUpdate.dmg
Don't do that. The After Effects CC (12.0.1) patch was only a temporary solution before After Effects CC (12.1) was released:
http://adobe.ly/AE_CC_12dot1_details
> but the system show me
"Update Failed
Updates could not be applied
Please contact your Administrator if you wish to apply updates on your machine. Updates have been suppressed by the Administrator.
If the problem persist, contact customer support for further assistance."
That is telling you that whoever deployed your Adobe software as part of an enterprise software license agreement chose to disable updates. You'll need to talk with your IT people who set up and deployed your Adobe software to reverse this decision.

Adobe After Effects Wont Open

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