Adobe AIR 3.1 won't install on Win 7 x64
Hello Community,
after spending hours of trying to install Adobe AIR I am giving up and asking the community for help. I tried all hints here in the forum but no succes. The installation fails in the msi part. Therefore i attached the AirInstall.log and msi.log files for debugging. I need Adobe AIR for the installation of Photoshop Elements.
Installing as user Andi with adminitration rights. (Same problem with other users)
System: Windows 7 pro X64
Best regards,
Andi
AIR Install LOG:
[2012-01-06:17:29:19] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-01-06:17:29:19] No installed runtime detected
[2012-01-06:17:29:19] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer
[2012-01-06:17:29:32] Download success
[2012-01-06:17:29:32] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer.p7
[2012-01-06:17:29:32] Download success
[2012-01-06:17:29:32] Detached signature verified
[2012-01-06:17:29:32] Begin cert chain validation
[2012-01-06:17:29:32] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2012-01-06:17:29:32] Download success
[2012-01-06:17:29:32] Begin crl download from http://crl.adobe.com/cds.crl
[2012-01-06:17:29:32] Download success
[2012-01-06:17:29:32] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2012-01-06:17:29:37] Download failure: could not retrieve crl crypt object
[2012-01-06:17:29:37] Cert chain validation succeeded
[2012-01-06:17:29:37] Launching subprocess with commandline "C:\Users\Andi\AppData\Local\Temp\AIRRuntimeInstaller.exe" -x1 "C:\Users\Andi\AppData\Local\Temp\AIR677E.tmp\Adobe Download Assistant"
[2012-01-06:17:29:45] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-01-06:17:29:45] Commandline is: -x1 "C:\Users\Andi\AppData\Local\Temp\AIR677E.tmp\Adobe Download Assistant"
[2012-01-06:17:29:45] No installed runtime detected
[2012-01-06:17:29:45] Invoking Application Installer for combined install
[2012-01-06:17:29:45] Launching subprocess with commandline C:\Users\Andi\AppData\Local\Temp\AIRB2B0.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Andi\AppData\Local\Temp\AIRB2B0.tmp -withRuntime -url "C:\Users\Andi\AppData\Local\Temp\AIR677E.tmp\Adobe Download Assistant"
[2012-01-06:17:29:50] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-01-06:17:29:50] Commandline is: -runtime C:\Users\Andi\AppData\Local\Temp\AIRB2B0.tmp -withRuntime -url "C:\Users\Andi\AppData\Local\Temp\AIR677E.tmp\Adobe Download Assistant"
[2012-01-06:17:29:50] No installed runtime detected
[2012-01-06:17:29:50] Validating app in folder C:\Users\Andi\AppData\Local\Temp\AIR677E.tmp\Adobe Download Assistant
[2012-01-06:17:29:53] Application signature verified
[2012-01-06:17:29:53] Unpackaging/validation complete
[2012-01-06:17:30:06] Cancel request received
[2012-01-06:17:30:06] Application Installer end with exit code 6
[2012-01-06:17:30:06] Subprocess app installer failed (6)
[2012-01-06:17:30:06] Cancel request received
[2012-01-06:17:30:06] Runtime Installer end with exit code 6
[2012-01-06:17:30:07] Subprocess Runtime Installer failed (6)
[2012-01-06:17:30:07] Bootstrapper end with exit code 6
[2012-01-06:17:30:28] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-01-06:17:30:28] Commandline is:
[2012-01-06:17:30:28] No installed runtime detected
[2012-01-06:17:30:34] Relaunching with elevation
[2012-01-06:17:30:34] Launching subprocess with commandline c:\users\andi\appdata\local\temp\air4c60.tmp\adobe air installer.exe -ei
[2012-01-06:17:30:42] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-01-06:17:30:42] Commandline is: -stdio \\.\pipe\AIR_1464_0 -ei
[2012-01-06:17:30:42] No installed runtime detected
[2012-01-06:17:30:42] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2012-01-06:17:30:42] Installing msi at c:\users\andi\appdata\local\temp\air4c60.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-01-06:17:30:43] Could not copy the file at C:\Users\Andi\appdata\local\temp\air4c60.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2012-01-06:17:30:43] Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
[2012-01-06:17:30:43] Rolling back install of c:\users\andi\appdata\local\temp\air4c60.tmp\setup.msi
[2012-01-06:17:30:44] Rollback complete
[2012-01-06:17:30:44] Exiting due to error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
[2012-01-06:17:30:44] Runtime Installer end with exit code 7
[2012-01-06:17:30:48] Runtime Installer end with exit code 7
MSI-LOG:
=== Verbose logging started: 06.01.2012 17:30:42 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Users\Andi\appdata\local\temp\air4c60.tmp\adobe air installer.exe ===
MSI (c) (74:B8) [17:30:42:666]: Resetting cached policy values
MSI (c) (74:B8) [17:30:42:666]: Machine policy value 'Debug' is 0
MSI (c) (74:B8) [17:30:42:666]: ******* RunEngine:
******* Product: c:\users\andi\appdata\local\temp\air4c60.tmp\setup.msi
******* Action:
******* CommandLine: **********
MSI (c) (74:B8) [17:30:42:666]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (74:B8) [17:30:42:667]: Grabbed execution mutex.
MSI (c) (74:B8) [17:30:42:676]: Cloaking enabled.
MSI (c) (74:B8) [17:30:42:676]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (74:B8) [17:30:42:680]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (AC:34) [17:30:42:686]: Running installation inside multi-package transaction c:\users\andi\appdata\local\temp\air4c60.tmp\setup.msi
MSI (s) (AC:34) [17:30:42:686]: Grabbed execution mutex.
MSI (s) (AC:98) [17:30:42:688]: Resetting cached policy values
MSI (s) (AC:98) [17:30:42:688]: Machine policy value 'Debug' is 0
MSI (s) (AC:98) [17:30:42:688]: ******* RunEngine:
******* Product: c:\users\andi\appdata\local\temp\air4c60.tmp\setup.msi
******* Action:
******* CommandLine: **********
MSI (s) (AC:98) [17:30:42:688]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (AC:98) [17:30:42:689]: Setting cached product context: machine assigned for product: 000041091A0070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:689]: Using cached product context: machine assigned for product: 000041091A0070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:689]: Setting cached product context: machine assigned for product: 00004109610070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:689]: Using cached product context: machine assigned for product: 00004109610070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:689]: Setting cached product context: machine assigned for product: 00004109810070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:689]: Using cached product context: machine assigned for product: 00004109810070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:689]: Setting cached product context: machine assigned for product: 00004109910070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:689]: Using cached product context: machine assigned for product: 00004109910070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:689]: Setting cached product context: machine assigned for product: 00004109A10070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:689]: Using cached product context: machine assigned for product: 00004109A10070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:689]: Setting cached product context: machine assigned for product: 00004109A20000000100000000F01FEC
MSI (s) (AC:98) [17:30:42:689]: Using cached product context: machine assigned for product: 00004109A20000000100000000F01FEC
MSI (s) (AC:98) [17:30:42:690]: Setting cached product context: machine assigned for product: 00004109A20070400100000000F01FEC
MSI (s) (AC:98) [17:30:42:690]: Using cached product context: machine assigned for product: 00004109A20070400100000000F01FEC
MSI (s) (AC:98) [17:30:42:690]: Setting cached product context: machine assigned for product: 00004109B10070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:690]: Using cached product context: machine assigned for product: 00004109B10070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:690]: Setting cached product context: machine assigned for product: 00004109C20070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:690]: Using cached product context: machine assigned for product: 00004109C20070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:690]: Setting cached product context: machine assigned for product: 00004109E60070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:690]: Using cached product context: machine assigned for product: 00004109E60070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:691]: Setting cached product context: machine assigned for product: 00004109F10001400000000000F01FEC
MSI (s) (AC:98) [17:30:42:691]: Using cached product context: machine assigned for product: 00004109F10001400000000000F01FEC
MSI (s) (AC:98) [17:30:42:691]: Setting cached product context: machine assigned for product: 00004109F10070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:691]: Using cached product context: machine assigned for product: 00004109F10070400000000000F01FEC
MSI (s) (AC:98) [17:30:42:691]: Setting cached product context: machine assigned for product: 00004109F10090400000000000F01FEC
MSI (s) (AC:98) [17:30:42:691]: Using cached product context: machine assigned for product: 00004109F10090400000000000F01FEC
MSI (s) (AC:98) [17:30:42:691]: Setting cached product context: machine assigned for product: 00004109F100C0400000000000F01FEC
MSI (s) (AC:98) [17:30:42:691]: Using cached product context: machine assigned for product: 00004109F100C0400000000000F01FEC
MSI (s) (AC:98) [17:30:42:691]: Setting cached product context: machine assigned for product: 00004119210000000000000000F01FEC
MSI (s) (AC:98) [17:30:42:691]: Using cached product context: machine assigned for product: 00004119210000000000000000F01FEC
MSI (s) (AC:98) [17:30:42:692]: Setting cached product context: machine assigned for product: 0E4464C795773274A823124BB5187D58
MSI (s) (AC:98) [17:30:42:692]: Using cached product context: machine assigned for product: 0E4464C795773274A823124BB5187D58
MSI (s) (AC:98) [17:30:42:692]: Setting cached product context: machine assigned for product: 121E2D80A6F7BE3479DF26B944094330
MSI (s) (AC:98) [17:30:42:692]: Using cached product context: machine assigned for product: 121E2D80A6F7BE3479DF26B944094330
MSI (s) (AC:98) [17:30:42:692]: Setting cached product context: machine assigned for product: 19DA96544F74E9D4F89C17E73CD2A71E
MSI (s) (AC:98) [17:30:42:692]: Using cached product context: machine assigned for product: 19DA96544F74E9D4F89C17E73CD2A71E
MSI (s) (AC:98) [17:30:42:692]: Setting cached product context: machine assigned for product: 1E4ACFA687B90463F8277AFB33442800
MSI (s) (AC:98) [17:30:42:692]: Using cached product context: machine assigned for product: 1E4ACFA687B90463F8277AFB33442800
MSI (s) (AC:98) [17:30:42:692]: Setting cached product context: machine assigned for product: 1F764691F11C67F458B88521DA8CB349
MSI (s) (AC:98) [17:30:42:692]: Using cached product context: machine assigned for product: 1F764691F11C67F458B88521DA8CB349
MSI (s) (AC:98) [17:30:42:692]: Setting cached product context: machine assigned for product: 20B91A1DE71869244AB57058F37DD475
MSI (s) (AC:98) [17:30:42:692]: Using cached product context: machine assigned for product: 20B91A1DE71869244AB57058F37DD475
MSI (s) (AC:98) [17:30:42:693]: Setting cached product context: machine assigned for product: 25BBB29DFF28DE24A8C3E460F249A47B
MSI (s) (AC:98) [17:30:42:693]: Using cached product context: machine assigned for product: 25BBB29DFF28DE24A8C3E460F249A47B
MSI (s) (AC:98) [17:30:42:693]: Setting cached product context: machine assigned for product: 3A83DE762884B8444BD44382BA007D5D
MSI (s) (AC:98) [17:30:42:693]: Using cached product context: machine assigned for product: 3A83DE762884B8444BD44382BA007D5D
MSI (s) (AC:98) [17:30:42:693]: Setting cached product context: machine assigned for product: 4E9B274AFFA0B7F42BD56FF4E829A8BA
MSI (s) (AC:98) [17:30:42:693]: Using cached product context: machine assigned for product: 4E9B274AFFA0B7F42BD56FF4E829A8BA
MSI (s) (AC:98) [17:30:42:693]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120632FF
MSI (s) (AC:98) [17:30:42:693]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120632FF
MSI (s) (AC:98) [17:30:42:693]: Setting cached product context: machine assigned for product: 5426BE430D8CA8D48B8DEEFB7F9A4158
MSI (s) (AC:98) [17:30:42:693]: Using cached product context: machine assigned for product: 5426BE430D8CA8D48B8DEEFB7F9A4158
MSI (s) (AC:98) [17:30:42:694]: Setting cached product context: machine assigned for product: 597B4F68D3AEDB84DAAFAD443B09959F
MSI (s) (AC:98) [17:30:42:694]: Using cached product context: machine assigned for product: 597B4F68D3AEDB84DAAFAD443B09959F
MSI (s) (AC:98) [17:30:42:694]: Setting cached product context: machine assigned for product: 59AFD9586A4EDC848BE83A4E388EB944
MSI (s) (AC:98) [17:30:42:694]: Using cached product context: machine assigned for product: 59AFD9586A4EDC848BE83A4E388EB944
MSI (s) (AC:98) [17:30:42:694]: Setting cached product context: machine assigned for product: 5DAB1C8C6E456414DA70A3A83D56963C
MSI (s) (AC:98) [17:30:42:694]: Using cached product context: machine assigned for product: 5DAB1C8C6E456414DA70A3A83D56963C
MSI (s) (AC:98) [17:30:42:694]: Setting cached product context: machine assigned for product: 68AB67CA7DA71301B744AA0100000010
MSI (s) (AC:98) [17:30:42:694]: Using cached product context: machine assigned for product: 68AB67CA7DA71301B744AA0100000010
MSI (s) (AC:98) [17:30:42:694]: Setting cached product context: machine assigned for product: 6E58EC68CABDDFF39B774E7BF9389C90
MSI (s) (AC:98) [17:30:42:694]: Using cached product context: machine assigned for product: 6E58EC68CABDDFF39B774E7BF9389C90
MSI (s) (AC:98) [17:30:42:695]: Setting cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0
MSI (s) (AC:98) [17:30:42:695]: Using cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0
MSI (s) (AC:98) [17:30:42:695]: Setting cached product context: machine assigned for product: 6E8A266FCD4F2A1409E1C8110F44DBCE
MSI (s) (AC:98) [17:30:42:695]: Using cached product context: machine assigned for product: 6E8A266FCD4F2A1409E1C8110F44DBCE
MSI (s) (AC:98) [17:30:42:695]: Setting cached product context: machine assigned for product: 811CF9E1D156439479EB5EC3EAC5D754
MSI (s) (AC:98) [17:30:42:695]: Using cached product context: machine assigned for product: 811CF9E1D156439479EB5EC3EAC5D754
MSI (s) (AC:98) [17:30:42:695]: Setting cached product context: machine assigned for product: 8F7463F0D15ECCF48826A9D8C0A5FC52
MSI (s) (AC:98) [17:30:42:695]: Using cached product context: machine assigned for product: 8F7463F0D15ECCF48826A9D8C0A5FC52
MSI (s) (AC:98) [17:30:42:695]: Setting cached product context: machine assigned for product: 91785D291CBB3CC40AB8659C8E48CCC2
MSI (s) (AC:98) [17:30:42:695]: Using cached product context: machine assigned for product: 91785D291CBB3CC40AB8659C8E48CCC2
MSI (s) (AC:98) [17:30:42:696]: Setting cached product context: machine assigned for product: 96F071321C0420729002000010000000
MSI (s) (AC:98) [17:30:42:696]: Using cached product context: machine assigned for product: 96F071321C0420729002000010000000
MSI (s) (AC:98) [17:30:42:696]: Setting cached product context: machine assigned for product: 9D674353744CB8D4B9B226639D491422
MSI (s) (AC:98) [17:30:42:696]: Using cached product context: machine assigned for product: 9D674353744CB8D4B9B226639D491422
MSI (s) (AC:98) [17:30:42:696]: Setting cached product context: machine assigned for product: B5DEF536D6C2EB94786EA7F6DC22CBA5
MSI (s) (AC:98) [17:30:42:696]: Using cached product context: machine assigned for product: B5DEF536D6C2EB94786EA7F6DC22CBA5
MSI (s) (AC:98) [17:30:42:696]: Setting cached product context: machine assigned for product: B850D529A465A3444B2BE7096C34E255
MSI (s) (AC:98) [17:30:42:696]: Using cached product context: machine assigned for product: B850D529A465A3444B2BE7096C34E255
MSI (s) (AC:98) [17:30:42:696]: Setting cached product context: machine assigned for product: c1c4f01781cc94c4c8fb1542c0981a2a
MSI (s) (AC:98) [17:30:42:696]: Using cached product context: machine assigned for product: c1c4f01781cc94c4c8fb1542c0981a2a
MSI (s) (AC:98) [17:30:42:696]: Setting cached product context: machine assigned for product: C4EA3C1C65E717E41B37DABB5A16745A
MSI (s) (AC:98) [17:30:42:697]: Using cached product context: machine assigned for product: C4EA3C1C65E717E41B37DABB5A16745A
MSI (s) (AC:98) [17:30:42:697]: Setting cached product context: machine assigned for product: C7937558D24AF684793B2ABC2C735239
MSI (s) (AC:98) [17:30:42:697]: Using cached product context: machine assigned for product: C7937558D24AF684793B2ABC2C735239
MSI (s) (AC:98) [17:30:42:697]: Setting cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98
MSI (s) (AC:98) [17:30:42:697]: Using cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98
MSI (s) (AC:98) [17:30:42:697]: Setting cached product context: machine assigned for product: D026E738E39B48D47A35EBD1EB7B611B
MSI (s) (AC:98) [17:30:42:697]: Using cached product context: machine assigned for product: D026E738E39B48D47A35EBD1EB7B611B
MSI (s) (AC:98) [17:30:42:697]: Setting cached product context: machine assigned for product: D0AC3A29DC55D5C4AB59C562002CF062
MSI (s) (AC:98) [17:30:42:697]: Using cached product context: machine assigned for product: D0AC3A29DC55D5C4AB59C562002CF062
MSI (s) (AC:98) [17:30:42:697]: Setting cached product context: machine assigned for product: D20352A90C039D93DBF6126ECE614057
MSI (s) (AC:98) [17:30:42:698]: Using cached product context: machine assigned for product: D20352A90C039D93DBF6126ECE614057
MSI (s) (AC:98) [17:30:42:698]: Setting cached product context: machine assigned for product: D3FAD3E096FFA5439AE9F1DE03C40A38
MSI (s) (AC:98) [17:30:42:698]: Using cached product context: machine assigned for product: D3FAD3E096FFA5439AE9F1DE03C40A38
MSI (s) (AC:98) [17:30:42:698]: Setting cached product context: machine assigned for product: DDA39468D428E8B4DB27C8D5DC5CA217
MSI (s) (AC:98) [17:30:42:698]: Using cached product context: machine assigned for product: DDA39468D428E8B4DB27C8D5DC5CA217
MSI (s) (AC:98) [17:30:42:698]: Setting cached product context: machine assigned for product: DFC90B5F2B0FFA63D84FD16F6BF37C4B
MSI (s) (AC:98) [17:30:42:698]: Using cached product context: machine assigned for product: DFC90B5F2B0FFA63D84FD16F6BF37C4B
MSI (s) (AC:98) [17:30:42:698]: Setting cached product context: machine assigned for product: E6B6F1511FA850947B8CD83C2643CD72
MSI (s) (AC:98) [17:30:42:698]: Using cached product context: machine assigned for product: E6B6F1511FA850947B8CD83C2643CD72
MSI (s) (AC:98) [17:30:42:698]: Setting cached product context: machine assigned for product: E873E3303DA65DA4DBBEBC6DB91340C6
MSI (s) (AC:98) [17:30:42:698]: Using cached product context: machine assigned for product: E873E3303DA65DA4DBBEBC6DB91340C6
MSI (s) (AC:98) [17:30:42:699]: Setting cached product context: machine assigned for product: F60730A4A66673047777F5728467D401
MSI (s) (AC:98) [17:30:42:699]: Using cached product context: machine assigned for product: F60730A4A66673047777F5728467D401
MSI (s) (AC:98) [17:30:42:699]: Setting cached product context: machine assigned for product: F73FD6EB46D8AAC408826317DFAA49FD
MSI (s) (AC:98) [17:30:42:699]: Using cached product context: machine assigned for product: F73FD6EB46D8AAC408826317DFAA49FD
MSI (s) (AC:98) [17:30:42:700]: SRSetRestorePoint skipped for this transaction.
MSI (s) (AC:98) [17:30:42:700]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
MSI (s) (AC:98) [17:30:42:702]: File will have security applied from OpCode.
MSI (s) (AC:98) [17:30:42:705]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'c:\users\andi\appdata\local\temp\air4c60.tmp\setup.msi' against software restriction policy
MSI (s) (AC:98) [17:30:42:705]: SOFTWARE RESTRICTION POLICY: c:\users\andi\appdata\local\temp\air4c60.tmp\setup.msi has a digital signature
MSI (s) (AC:98) [17:30:42:724]: SOFTWARE RESTRICTION POLICY: c:\users\andi\appdata\local\temp\air4c60.tmp\setup.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (AC:98) [17:30:42:724]: End dialog not enabled
MSI (s) (AC:98) [17:30:42:724]: Original package ==> c:\users\andi\appdata\local\temp\air4c60.tmp\setup.msi
MSI (s) (AC:98) [17:30:42:724]: Package we're running from ==> c:\Windows\Installer\f8e83c.msi
MSI (s) (AC:98) [17:30:42:726]: APPCOMPAT: Compatibility mode property overrides found.
MSI (s) (AC:98) [17:30:42:726]: APPCOMPAT: looking for appcompat database entry with ProductCode '{FE23D063-934D-4829-A0D8-00634CE79B4A}'.
MSI (s) (AC:98) [17:30:42:726]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (AC:98) [17:30:42:733]: MSCOREE not loaded loading copy from system32
MSI (s) (AC:98) [17:30:42:738]: Machine policy value 'TransformsSecure' is 0
MSI (s) (AC:98) [17:30:42:738]: User policy value 'TransformsAtSource' is 0
MSI (s) (AC:98) [17:30:42:739]: Machine policy value 'DisablePatch' is 0
MSI (s) (AC:98) [17:30:42:739]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (AC:98) [17:30:42:739]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (AC:98) [17:30:42:739]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (AC:98) [17:30:42:739]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
MSI (s) (AC:98) [17:30:42:739]: APPCOMPAT: looking for appcompat database entry with ProductCode '{FE23D063-934D-4829-A0D8-00634CE79B4A}'.
MSI (s) (AC:98) [17:30:42:739]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (AC:98) [17:30:42:739]: Transforms are not secure.
MSI (s) (AC:98) [17:30:42:740]: Note: 1: 2205 2: 3: Control
MSI (s) (AC:98) [17:30:42:740]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\Andi\AppData\Local\Temp\MSIeb0ec.LOG'.
MSI (s) (AC:98) [17:30:42:740]: Command Line: CURRENTDIRECTORY=C:\Users\Andi\Downloads CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 CLIENTPROCESSID=3188
MSI (s) (AC:98) [17:30:42:740]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{EF478F1D-5BB7-42A4-B6CC-DC435C7FE410}'.
MSI (s) (AC:98) [17:30:42:740]: Product Code passed to Engine.Initialize: ''
MSI (s) (AC:98) [17:30:42:740]: Product Code from property table before transforms: '{FE23D063-934D-4829-A0D8-00634CE79B4A}'
MSI (s) (AC:98) [17:30:42:740]: Product Code from property table after transforms: '{FE23D063-934D-4829-A0D8-00634CE79B4A}'
MSI (s) (AC:98) [17:30:42:740]: Product not registered: beginning first-time install
MSI (s) (AC:98) [17:30:42:740]: Product {FE23D063-934D-4829-A0D8-00634CE79B4A} is not managed.
MSI (s) (AC:98) [17:30:42:740]: MSI_LUA: Credential prompt not required, user is an admin
MSI (s) (AC:98) [17:30:42:740]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (AC:98) [17:30:42:740]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (AC:98) [17:30:42:740]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (AC:98) [17:30:42:740]: Adding new sources is allowed.
MSI (s) (AC:98) [17:30:42:740]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (AC:98) [17:30:42:740]: Package name extracted from package path: 'setup.msi'
MSI (s) (AC:98) [17:30:42:740]: Package to be registered: 'setup.msi'
MSI (s) (AC:98) [17:30:42:740]: Note: 1: 2205 2: 3: Error
MSI (s) (AC:98) [17:30:42:742]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (AC:98) [17:30:42:742]: Machine policy value 'DisableMsi' is 0
MSI (s) (AC:98) [17:30:42:742]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (AC:98) [17:30:42:742]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (AC:98) [17:30:42:742]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (AC:98) [17:30:42:742]: Running product '{FE23D063-934D-4829-A0D8-00634CE79B4A}' with elevated privileges: Product is assigned.
MSI (s) (AC:98) [17:30:42:742]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\Andi\Downloads'.
MSI (s) (AC:98) [17:30:42:742]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
MSI (s) (AC:98) [17:30:42:742]: PROPERTY CHANGE: Adding MSICLIENTUSESEXTERNALUI property. Its value is '1'.
MSI (s) (AC:98) [17:30:42:742]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '3188'.
MSI (s) (AC:98) [17:30:42:742]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
MSI (s) (AC:98) [17:30:42:742]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is 'ddf00e4e925be544b3fc7e784072a880'.
MSI (s) (AC:98) [17:30:42:742]: RESTART MANAGER: Session opened.
MSI (s) (AC:98) [17:30:42:742]: TRANSFORMS property is now:
MSI (s) (AC:98) [17:30:42:742]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (s) (AC:98) [17:30:42:744]: SHELL32::SHGetFolderPath returned: C:\Users\Andi\AppData\Roaming
MSI (s) (AC:98) [17:30:42:745]: SHELL32::SHGetFolderPath returned: C:\Users\Andi\Favorites
MSI (s) (AC:98) [17:30:42:747]: SHELL32::SHGetFolderPath returned: C:\Users\Andi\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (s) (AC:98) [17:30:42:748]: SHELL32::SHGetFolderPath returned: C:\Users\Andi\Documents
MSI (s) (AC:98) [17:30:42:749]: SHELL32::SHGetFolderPath returned: C:\Users\Andi\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (s) (AC:98) [17:30:42:750]: SHELL32::SHGetFolderPath returned: C:\Users\Andi\AppData\Roaming\Microsoft\Windows\Recent
MSI (s) (AC:98) [17:30:42:752]: SHELL32::SHGetFolderPath returned: C:\Users\Andi\AppData\Roaming\Microsoft\Windows\SendTo
MSI (s) (AC:98) [17:30:42:753]: SHELL32::SHGetFolderPath returned: C:\Users\Andi\AppData\Roaming\Microsoft\Windows\Templates
MSI (s) (AC:98) [17:30:42:753]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (s) (AC:98) [17:30:42:754]: SHELL32::SHGetFolderPath returned: C:\Users\Andi\AppData\Local
MSI (s) (AC:98) [17:30:42:755]: SHELL32::SHGetFolderPath returned: C:\Users\Andi\Pictures
MSI (s) (AC:98) [17:30:42:757]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (AC:98) [17:30:42:758]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (AC:98) [17:30:42:759]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (s) (AC:98) [17:30:42:761]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (s) (AC:98) [17:30:42:762]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (s) (AC:98) [17:30:42:764]: SHELL32::SHGetFolderPath returned: C:\Users\Andi\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (AC:98) [17:30:42:765]: SHELL32::SHGetFolderPath returned: C:\Users\Andi\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (AC:98) [17:30:42:767]: SHELL32::SHGetFolderPath returned: C:\Users\Andi\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (s) (AC:98) [17:30:42:768]: SHELL32::SHGetFolderPath returned: C:\Users\Andi\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (s) (AC:98) [17:30:42:769]: SHELL32::SHGetFolderPath returned: C:\Users\Andi\Desktop
MSI (s) (AC:98) [17:30:42:771]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (s) (AC:98) [17:30:42:771]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (s) (AC:98) [17:30:42:771]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (AC:98) [17:30:42:780]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (s) (AC:98) [17:30:42:780]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (s) (AC:98) [17:30:42:780]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (AC:98) [17:30:42:780]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (AC:98) [17:30:42:780]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Gabi'.
MSI (s) (AC:98) [17:30:42:780]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (AC:98) [17:30:42:780]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'c:\Windows\Installer\f8e83c.msi'.
MSI (s) (AC:98) [17:30:42:780]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'c:\users\andi\appdata\local\temp\air4c60.tmp\setup.msi'.
MSI (s) (AC:98) [17:30:42:780]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (s) (AC:98) [17:30:42:780]: EEUI - Disabling MsiEmbeddedUI due to existing external or embedded UI
MSI (s) (AC:98) [17:30:42:780]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
MSI (s) (AC:98) [17:30:42:781]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (AC:98) [17:30:42:781]: Machine policy value 'DisableRollback' is 0
MSI (s) (AC:98) [17:30:42:781]: User policy value 'DisableRollback' is 0
MSI (s) (AC:98) [17:30:42:781]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
=== Logging started: 06.01.2012 17:30:42 ===
MSI (s) (AC:98) [17:30:42:781]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (AC:98) [17:30:42:781]: Doing action: INSTALL
MSI (s) (AC:98) [17:30:42:781]: Note: 1: 2205 2: 3: ActionText
Action start 17:30:42: INSTALL.
MSI (s) (AC:98) [17:30:42:781]: Running ExecuteSequence
MSI (s) (AC:98) [17:30:42:782]: Doing action: FindRelatedProducts
MSI (s) (AC:98) [17:30:42:782]: Note: 1: 2205 2: 3: ActionText
Action start 17:30:42: FindRelatedProducts.
MSI (s) (AC:98) [17:30:42:783]: Doing action: ValidateProductID
MSI (s) (AC:98) [17:30:42:784]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:42: FindRelatedProducts. Return value 1.
Action start 17:30:42: ValidateProductID.
MSI (s) (AC:98) [17:30:42:784]: Doing action: SetSHAREDADDINFOLDER
MSI (s) (AC:98) [17:30:42:784]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:42: ValidateProductID. Return value 1.
MSI (s) (AC:98) [17:30:42:785]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SetSHAREDADDINFOLDER'
MSI (s) (AC:98) [17:30:42:785]: PROPERTY CHANGE: Modifying SHAREDADDINFOLDER property. Its current value is '(computed)'. Its new value: 'C:\Program Files (x86)\Adobe\Flash Player\AddIns\airappinstaller'.
Action start 17:30:42: SetSHAREDADDINFOLDER.
MSI (s) (AC:98) [17:30:42:785]: Doing action: CostInitialize
MSI (s) (AC:98) [17:30:42:785]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:42: SetSHAREDADDINFOLDER. Return value 1.
MSI (s) (AC:98) [17:30:42:787]: Machine policy value 'MaxPatchCacheSize' is 10
MSI (s) (AC:98) [17:30:42:787]: Baseline: Sorting baselines for {FE23D063-934D-4829-A0D8-00634CE79B4A}.
MSI (s) (AC:98) [17:30:42:787]: Baseline: New baseline 3.1.0 from transaction.
MSI (s) (AC:98) [17:30:42:787]: Baseline: Sorted order Native: Order 0.
MSI (s) (AC:98) [17:30:42:787]: Baseline Data Table:
MSI (s) (AC:98) [17:30:42:787]: ProductCode: {FE23D063-934D-4829-A0D8-00634CE79B4A} Version: 3.1.0 Attributes: 0 PatchId: Native BaselineId: -2147483648 Order: 0
MSI (s) (AC:98) [17:30:42:787]: Baseline File Table:
MSI (s) (AC:98) [17:30:42:790]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'W:\'.
MSI (s) (AC:98) [17:30:42:790]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
MSI (s) (AC:98) [17:30:42:790]: Note: 1: 2205 2: 3: Patch
MSI (s) (AC:98) [17:30:42:790]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (AC:98) [17:30:42:790]: Note: 1: 2205 2: 3: MsiPatchHeaders
MSI (s) (AC:98) [17:30:42:790]: Note: 1: 2205 2: 3: __MsiPatchFileList
MSI (s) (AC:98) [17:30:42:790]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (AC:98) [17:30:42:790]: Note: 1: 2228 2: 3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId`
MSI (s) (AC:98) [17:30:42:790]: Delta compression fallback method for this product transaction is 'MSI 2.0 legacy obsolescence'
MSI (s) (AC:98) [17:30:42:790]: Note: 1: 2205 2: 3: Patch
Action start 17:30:42: CostInitialize.
MSI (s) (AC:98) [17:30:42:791]: Doing action: FileCost
MSI (s) (AC:98) [17:30:42:791]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:42: CostInitialize. Return value 1.
MSI (s) (AC:98) [17:30:42:792]: Note: 1: 2205 2: 3: MsiAssembly
MSI (s) (AC:98) [17:30:42:792]: Note: 1: 2205 2: 3: Class
MSI (s) (AC:98) [17:30:42:792]: Note: 1: 2205 2: 3: Extension
MSI (s) (AC:98) [17:30:42:792]: Note: 1: 2205 2: 3: TypeLib
Action start 17:30:42: FileCost.
MSI (s) (AC:98) [17:30:42:793]: Doing action: CostFinalize
MSI (s) (AC:98) [17:30:42:793]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:42: FileCost. Return value 1.
MSI (s) (AC:98) [17:30:42:794]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
MSI (s) (AC:98) [17:30:42:794]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
MSI (s) (AC:98) [17:30:42:794]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (s) (AC:98) [17:30:42:794]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (s) (AC:98) [17:30:42:794]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (s) (AC:98) [17:30:42:794]: Note: 1: 2205 2: 3: Patch
MSI (s) (AC:98) [17:30:42:794]: Note: 1: 2205 2: 3: Condition
MSI (s) (AC:98) [17:30:42:794]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'W:\'.
MSI (s) (AC:98) [17:30:42:794]: PROPERTY CHANGE: Modifying WindowsFolder property. Its current value is 'C:\Windows\'. Its new value: 'c:\Windows\'.
MSI (s) (AC:98) [17:30:42:794]: PROPERTY CHANGE: Modifying SHAREDADDINFOLDER property. Its current value is 'C:\Program Files (x86)\Adobe\Flash Player\AddIns\airappinstaller'. Its new value: 'c:\Program Files (x86)\Adobe\Flash Player\AddIns\airappinstaller\'.
MSI (s) (AC:98) [17:30:42:795]: PROPERTY CHANGE: Modifying CommonFilesFolder property. Its current value is 'C:\Program Files (x86)\Common Files\'. Its new value: 'c:\Program Files (x86)\Common Files\'.
MSI (s) (AC:98) [17:30:42:795]: PROPERTY CHANGE: Adding AIR property. Its value is 'c:\Program Files (x86)\Common Files\Adobe AIR\'.
MSI (s) (AC:98) [17:30:42:795]: PROPERTY CHANGE: Adding Versions property. Its value is 'c:\Program Files (x86)\Common Files\Adobe AIR\Versions\'.
MSI (s) (AC:98) [17:30:42:795]: PROPERTY CHANGE: Adding Version property. Its value is 'c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\'.
MSI (s) (AC:98) [17:30:42:795]: PROPERTY CHANGE: Adding Resources property. Its value is 'c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\'.
MSI (s) (AC:98) [17:30:42:795]: Target path resolution complete. Dumping Directory table...
MSI (s) (AC:98) [17:30:42:795]: Note: target paths subject to change (via custom actions or browsing)
MSI (s) (AC:98) [17:30:42:795]: Dir (target): Key: TARGETDIR , Object: W:\
MSI (s) (AC:98) [17:30:42:795]: Dir (target): Key: WindowsFolder , Object: c:\Windows\
MSI (s) (AC:98) [17:30:42:795]: Dir (target): Key: SHAREDADDINFOLDER , Object: c:\Program Files (x86)\Adobe\Flash Player\AddIns\airappinstaller\
MSI (s) (AC:98) [17:30:42:795]: Dir (target): Key: CommonFilesFolder , Object: c:\Program Files (x86)\Common Files\
MSI (s) (AC:98) [17:30:42:795]: Dir (target): Key: AIR , Object: c:\Program Files (x86)\Common Files\Adobe AIR\
MSI (s) (AC:98) [17:30:42:795]: Dir (target): Key: Versions , Object: c:\Program Files (x86)\Common Files\Adobe AIR\Versions\
MSI (s) (AC:98) [17:30:42:795]: Dir (target): Key: Version , Object: c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\
MSI (s) (AC:98) [17:30:42:795]: Dir (target): Key: Resources , Object: c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\
MSI (s) (AC:98) [17:30:42:795]: PROPERTY CHANGE: Adding INSTALLLEVEL property. Its value is '1'.
MSI (s) (AC:98) [17:30:42:795]: Note: 1: 2205 2: 3: MsiAssembly
MSI (s) (AC:98) [17:30:42:795]: Note: 1: 2228 2: 3: MsiAssembly 4: SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`, `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ?
Action start 17:30:42: CostFinalize.
MSI (s) (AC:98) [17:30:42:796]: Doing action: MigrateFeatureStates
MSI (s) (AC:98) [17:30:42:796]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:42: CostFinalize. Return value 1.
Action start 17:30:42: MigrateFeatureStates.
MSI (s) (AC:98) [17:30:42:797]: Doing action: InstallValidate
MSI (s) (AC:98) [17:30:42:797]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:42: MigrateFeatureStates. Return value 0.
MSI (s) (AC:98) [17:30:42:798]: PROPERTY CHANGE: Deleting MsiRestartManagerSessionKey property. Its current value is 'ddf00e4e925be544b3fc7e784072a880'.
MSI (s) (AC:98) [17:30:42:798]: Note: 1: 2205 2: 3: Dialog
MSI (s) (AC:98) [17:30:42:799]: Feature: Runtime; Installed: Absent; Request: Local; Action: Local
MSI (s) (AC:98) [17:30:42:799]: Feature: Management; Installed: Absent; Request: Local; Action: Local
MSI (s) (AC:98) [17:30:42:799]: Component: Runtime; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: FileTypeRegistration; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: ARPRegistration; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: template.msi; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: template.exe; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: Sentinel; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: AppInstaller; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: WebKit; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: FlashPlugin; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: Setup; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: RootCertificate; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: TimestampingRootCertificate; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: AIRAppInstaller; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: DRMADOBECPVoucher; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: DRM; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: DRM15; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: DRMAIRVoucher; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (AC:98) [17:30:42:799]: Component: __AIRAppInstaller65; Installed: Null; Request: Local; Action: Local; Client State: Null
MSI (s) (AC:98) [17:30:42:799]: Component: __FileTypeRegistration65; Installed: Null; Request: Local; Action: Local; Client State: Null
MSI (s) (AC:98) [17:30:42:799]: Component: __ARPRegistration65; Installed: Null; Request: Local; Action: Local; Client State: Null
MSI (s) (AC:98) [17:30:42:799]: Note: 1: 2205 2: 3: BindImage
MSI (s) (AC:98) [17:30:42:799]: Note: 1: 2205 2: 3: ProgId
MSI (s) (AC:98) [17:30:42:799]: Note: 1: 2205 2: 3: PublishComponent
MSI (s) (AC:98) [17:30:42:799]: Note: 1: 2205 2: 3: SelfReg
MSI (s) (AC:98) [17:30:42:799]: Note: 1: 2205 2: 3: Extension
MSI (s) (AC:98) [17:30:42:799]: Note: 1: 2205 2: 3: Font
MSI (s) (AC:98) [17:30:42:799]: Note: 1: 2205 2: 3: Shortcut
MSI (s) (AC:98) [17:30:42:799]: Note: 1: 2205 2: 3: Class
MSI (s) (AC:98) [17:30:42:799]: Note: 1: 2205 2: 3: Icon
MSI (s) (AC:98) [17:30:42:799]: Note: 1: 2205 2: 3: TypeLib
Action start 17:30:42: InstallValidate.
MSI (s) (AC:98) [17:30:42:799]: Note: 1: 2205 2: 3: _RemoveFilePath
MSI (s) (AC:98) [17:30:42:803]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
MSI (s) (AC:98) [17:30:42:803]: Note: 1: 2205 2: 3: BindImage
MSI (s) (AC:98) [17:30:42:803]: Note: 1: 2205 2: 3: ProgId
MSI (s) (AC:98) [17:30:42:803]: Note: 1: 2205 2: 3: PublishComponent
MSI (s) (AC:98) [17:30:42:803]: Note: 1: 2205 2: 3: SelfReg
MSI (s) (AC:98) [17:30:42:803]: Note: 1: 2205 2: 3: Extension
MSI (s) (AC:98) [17:30:42:803]: Note: 1: 2205 2: 3: Font
MSI (s) (AC:98) [17:30:42:803]: Note: 1: 2205 2: 3: Shortcut
MSI (s) (AC:98) [17:30:42:803]: Note: 1: 2205 2: 3: Class
MSI (s) (AC:98) [17:30:42:803]: Note: 1: 2205 2: 3: Icon
MSI (s) (AC:98) [17:30:42:803]: Note: 1: 2205 2: 3: TypeLib
MSI (s) (AC:98) [17:30:42:804]: Note: 1: 2727 2:
MSI (s) (AC:98) [17:30:42:804]: Note: 1: 2205 2: 3: FilesInUse
MSI (s) (AC:98) [17:30:42:813]: Note: 1: 2727 2:
MSI (s) (AC:98) [17:30:42:814]: Doing action: SetARPINSTALLLOCATION
MSI (s) (AC:98) [17:30:42:814]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:42: InstallValidate. Return value 1.
MSI (s) (AC:98) [17:30:42:814]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SetARPINSTALLLOCATION'
MSI (s) (AC:98) [17:30:42:814]: PROPERTY CHANGE: Adding ARPINSTALLLOCATION property. Its value is 'c:\Program Files (x86)\Common Files\Adobe AIR\'.
Action start 17:30:42: SetARPINSTALLLOCATION.
MSI (s) (AC:98) [17:30:42:815]: Doing action: InstallInitialize
MSI (s) (AC:98) [17:30:42:815]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:42: SetARPINSTALLLOCATION. Return value 1.
MSI (s) (AC:98) [17:30:42:815]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (AC:98) [17:30:42:815]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (AC:98) [17:30:42:815]: BeginTransaction: Locking Server
MSI (s) (AC:98) [17:30:42:815]: SRSetRestorePoint skipped for this transaction.
MSI (s) (AC:98) [17:30:42:815]: Server not locked: locking for product {FE23D063-934D-4829-A0D8-00634CE79B4A}
Action start 17:30:42: InstallInitialize.
MSI (s) (AC:98) [17:30:42:982]: Doing action: ProcessComponents
MSI (s) (AC:98) [17:30:42:982]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:42: InstallInitialize. Return value 1.
MSI (s) (AC:98) [17:30:42:986]: Note: 1: 2205 2: 3: MsiPatchCertificate
MSI (s) (AC:98) [17:30:42:986]: LUA patching is disabled: missing MsiPatchCertificate table
MSI (s) (AC:98) [17:30:42:986]: Resolving source.
MSI (s) (AC:98) [17:30:42:986]: Resolving source to launched-from source.
MSI (s) (AC:98) [17:30:42:986]: Setting launched-from source as last-used.
MSI (s) (AC:98) [17:30:42:986]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'c:\users\andi\appdata\local\temp\air4c60.tmp\'.
MSI (s) (AC:98) [17:30:42:986]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'c:\users\andi\appdata\local\temp\air4c60.tmp\'.
MSI (s) (AC:98) [17:30:42:986]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{FE23D063-934D-4829-A0D8-00634CE79B4A}'.
MSI (s) (AC:98) [17:30:42:986]: SOURCEDIR ==> c:\users\andi\appdata\local\temp\air4c60.tmp\
MSI (s) (AC:98) [17:30:42:986]: SOURCEDIR product ==> {FE23D063-934D-4829-A0D8-00634CE79B4A}
MSI (s) (AC:98) [17:30:42:986]: Determining source type
MSI (s) (AC:98) [17:30:42:987]: Source type from package 'setup.msi': 0
Action start 17:30:42: ProcessComponents.
MSI (s) (AC:98) [17:30:42:988]: Source path resolution complete. Dumping Directory table...
MSI (s) (AC:98) [17:30:42:988]: Dir (source): Key: TARGETDIR , Object: c:\users\andi\appdata\local\temp\air4c60.tmp\ , LongSubPath: , ShortSubPath:
MSI (s) (AC:98) [17:30:42:988]: Dir (source): Key: WindowsFolder , Object: c:\users\andi\appdata\local\temp\air4c60.tmp\ , LongSubPath: , ShortSubPath:
MSI (s) (AC:98) [17:30:42:988]: Dir (source): Key: SHAREDADDINFOLDER , Object: c:\users\andi\appdata\local\temp\air4c60.tmp\ , LongSubPath: , ShortSubPath:
MSI (s) (AC:98) [17:30:42:988]: Dir (source): Key: CommonFilesFolder , Object: c:\users\andi\appdata\local\temp\air4c60.tmp\ , LongSubPath: , ShortSubPath:
MSI (s) (AC:98) [17:30:42:988]: Dir (source): Key: AIR , Object: c:\users\andi\appdata\local\temp\air4c60.tmp\Adobe AIR\ , LongSubPath: Adobe AIR\ , ShortSubPath: AIR\
MSI (s) (AC:98) [17:30:42:988]: Dir (source): Key: Versions , Object: c:\users\andi\appdata\local\temp\air4c60.tmp\Adobe AIR\Versions\ , LongSubPath: Adobe AIR\Versions\ , ShortSubPath: AIR\Versions\
MSI (s) (AC:98) [17:30:42:988]: Dir (source): Key: Version , Object: c:\users\andi\appdata\local\temp\air4c60.tmp\Adobe AIR\Versions\1.0\ , LongSubPath: Adobe AIR\Versions\1.0\ , ShortSubPath: AIR\Versions\Version\
MSI (s) (AC:98) [17:30:42:988]: Dir (source): Key: Resources , Object: c:\users\andi\appdata\local\temp\air4c60.tmp\Adobe AIR\Versions\1.0\Resources\ , LongSubPath: Adobe AIR\Versions\1.0\Resources\ , ShortSubPath: AIR\Versions\Version\R\
MSI (s) (AC:98) [17:30:42:988]: Note: 1: 2205 2: 3: ActionText
MSI (s) (AC:98) [17:30:42:989]: Note: 1: 2205 2: 3: ActionText
MSI (s) (AC:98) [17:30:42:992]: Note: 1: 2205 2: 3: ActionText
MSI (s) (AC:98) [17:30:42:998]: Doing action: UnpublishFeatures
MSI (s) (AC:98) [17:30:42:998]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:42: ProcessComponents. Return value 1.
Action start 17:30:43: UnpublishFeatures.
MSI (s) (AC:98) [17:30:43:001]: Doing action: RemoveRegistryValues
MSI (s) (AC:98) [17:30:43:001]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:43: UnpublishFeatures. Return value 1.
Action start 17:30:43: RemoveRegistryValues.
MSI (s) (AC:98) [17:30:43:003]: Doing action: RemoveDuplicateFiles
MSI (s) (AC:98) [17:30:43:003]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:43: RemoveRegistryValues. Return value 1.
Action start 17:30:43: RemoveDuplicateFiles.
MSI (s) (AC:98) [17:30:43:005]: Doing action: RemoveFiles
MSI (s) (AC:98) [17:30:43:005]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:43: RemoveDuplicateFiles. Return value 1.
MSI (s) (AC:98) [17:30:43:007]: Note: 1: 2205 2: 3: RemoveFile
MSI (s) (AC:98) [17:30:43:007]: Note: 1: 2205 2: 3: RemoveFile
Action start 17:30:43: RemoveFiles.
MSI (s) (AC:98) [17:30:43:008]: Doing action: InstallFiles
MSI (s) (AC:98) [17:30:43:008]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:43: RemoveFiles. Return value 0.
MSI (s) (AC:98) [17:30:43:009]: The file represented by File table key 'SentinelFile' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:010]: The file represented by File table key 'air.swf' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:010]: The file represented by File table key 'template.msi' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:010]: The file represented by File table key 'template.exe' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:010]: The file represented by File table key 'Setup.swf' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:010]: The file represented by File table key 'styles.swf' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:010]: The file represented by File table key 'Adobe.cer' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:010]: The file represented by File table key 'Thawte.cer' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:010]: The file represented by File table key 'digest.s' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:010]: The file represented by File table key 'adobecp.vch' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:010]: The file represented by File table key 'AdobeAIR.vch' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:010]: The file represented by File table key 'AdobeAIR.dll' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:010]: The file represented by File table key 'air.exe' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:010]: The file represented by File table key 'WebKit.dll' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:010]: The file represented by File table key 'NPSWF32.dll' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:011]: The file represented by File table key 'Setup.exe' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:011]: The file represented by File table key 'airappinstaller.exe' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:011]: The file represented by File table key 'adobecp.dll' has no eligible binary patches
MSI (s) (AC:98) [17:30:43:011]: The file represented by File table key 'adobecp15.dll' has no eligible binary patches
Action start 17:30:43: InstallFiles.
MSI (s) (AC:98) [17:30:43:012]: Note: 1: 2205 2: 3: Patch
MSI (s) (AC:98) [17:30:43:012]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`File_`, `Patch`.`Header`, `Patch`.`Attributes`, `Patch`.`Sequence`, `Patch`.`StreamRef_` FROM `Patch` WHERE `Patch`.`File_` = ? AND `Patch`.`#_MsiActive`=? ORDER BY `Patch`.`Sequence`
MSI (s) (AC:98) [17:30:43:012]: Note: 1: 2205 2: 3: Error
MSI (s) (AC:98) [17:30:43:012]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1302
MSI (s) (AC:98) [17:30:43:012]: Note: 1: 2205 2: 3: MsiSFCBypass
MSI (s) (AC:98) [17:30:43:012]: Note: 1: 2228 2: 3: MsiSFCBypass 4: SELECT `File_` FROM `MsiSFCBypass` WHERE `File_` = ?
MSI (s) (AC:98) [17:30:43:012]: Note: 1: 2205 2: 3: MsiPatchHeaders
MSI (s) (AC:98) [17:30:43:012]: Note: 1: 2228 2: 3: MsiPatchHeaders 4: SELECT `Header` FROM `MsiPatchHeaders` WHERE `StreamRef` = ?
MSI (s) (AC:98) [17:30:43:012]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (AC:98) [17:30:43:013]: Note: 1: 2205 2: 3: MsiPatchHeaders
MSI (s) (AC:98) [17:30:43:013]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (AC:98) [17:30:43:018]: Doing action: DuplicateFiles
MSI (s) (AC:98) [17:30:43:018]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:43: InstallFiles. Return value 1.
Action start 17:30:43: DuplicateFiles.
MSI (s) (AC:98) [17:30:43:021]: Doing action: WriteRegistryValues
MSI (s) (AC:98) [17:30:43:021]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:43: DuplicateFiles. Return value 1.
Action start 17:30:43: WriteRegistryValues.
MSI (s) (AC:98) [17:30:43:027]: Doing action: RegisterUser
MSI (s) (AC:98) [17:30:43:027]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:43: WriteRegistryValues. Return value 1.
Action start 17:30:43: RegisterUser.
MSI (s) (AC:98) [17:30:43:029]: Doing action: RegisterProduct
MSI (s) (AC:98) [17:30:43:029]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:43: RegisterUser. Return value 1.
MSI (s) (AC:98) [17:30:43:030]: Note: 1: 2205 2: 3: Error
MSI (s) (AC:98) [17:30:43:030]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1302
Action start 17:30:43: RegisterProduct.
MSI (s) (AC:98) [17:30:43:032]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.
MSI (s) (AC:98) [17:30:43:032]: Doing action: PublishFeatures
MSI (s) (AC:98) [17:30:43:032]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:43: RegisterProduct. Return value 1.
Action start 17:30:43: PublishFeatures.
MSI (s) (AC:98) [17:30:43:035]: Doing action: PublishProduct
MSI (s) (AC:98) [17:30:43:035]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:43: PublishFeatures. Return value 1.
MSI (s) (AC:98) [17:30:43:036]: Note: 1: 2205 2: 3: Icon
MSI (s) (AC:98) [17:30:43:036]: Note: 1: 2228 2: 3: Icon 4: SELECT `Name`, `Data` FROM `Icon`
Action start 17:30:43: PublishProduct.
MSI (s) (AC:98) [17:30:43:038]: Doing action: InstallExecute
MSI (s) (AC:98) [17:30:43:038]: Note: 1: 2205 2: 3: ActionText
Action ended 17:30:43: PublishProduct. Return value 1.
MSI (s) (AC:98) [17:30:43:038]: Running Script: C:\Windows\Installer\MSIB24B.tmp
MSI (s) (AC:98) [17:30:43:038]: PROPERTY CHANGE: Adding UpdateStarted property. Its value is '1'.
MSI (s) (AC:98) [17:30:43:039]: Machine policy value 'DisableRollback' is 0
MSI (s) (AC:98) [17:30:43:042]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (AC:98) [17:30:43:044]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1076267990,LangId=1033,Platform=0,Scrip tType=1,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
Action start 17:30:43: InstallExecute.
MSI (s) (AC:98) [17:30:43:044]: Executing op: ProductInfo(ProductKey={FE23D063-934D-4829-A0D8-00634CE79B4A},ProductName=Adobe AIR,PackageName=setup.msi,Language=1033,Version=50397184,Assignment=1,ObsoleteArg=0,,,Pac kageCode={EF478F1D-5BB7-42A4-B6CC-DC435C7FE410},,,InstanceType=0,LUASetting=0,RemoteURTIns talls=0,ProductDeploymentFlags=3)
MSI (s) (AC:98) [17:30:43:045]: Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (AC:98) [17:30:43:045]: Executing op: DialogInfo(Type=1,Argument=Adobe AIR)
MSI (s) (AC:98) [17:30:43:045]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
MSI (s) (AC:98) [17:30:43:045]: Executing op: SetBaseline(Baseline=0,)
MSI (s) (AC:98) [17:30:43:045]: Executing op: SetBaseline(Baseline=1,)
MSI (s) (AC:98) [17:30:43:045]: Executing op: ActionStart(Name=ProcessComponents,Description=Updating component registration,)
MSI (s) (AC:98) [17:30:43:045]: Executing op: ProgressTotal(Total=17,Type=1,ByteEquivalent=24000)
MSI (s) (AC:98) [17:30:43:045]: Executing op: ComponentRegister(ComponentId={701D2A09-14BE-45F8-9233-1CE0ED0023A9},KeyPath=c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (AC:98) [17:30:43:046]: WIN64DUALFOLDERS: Substitution in 'c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (AC:98) [17:30:43:047]: Executing op: ComponentRegister(ComponentId={95CB0A23-64ED-4832-8C2C-8E1671678EA8},KeyPath=02:\Software \Adobe\Adobe AIR\FileTypeRegistration\,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (AC:98) [17:30:43:048]: Executing op: ComponentRegister(ComponentId={12055C63-FC8C-4CC0-81A5-38E057039902},KeyPath=02:\SOFTWARE \Microsoft\Windows\CurrentVersion\Uninstall\Adobe AIR\UninstallString,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (AC:98) [17:30:43:050]: Executing op: ComponentRegister(ComponentId={8E61C856-01FD-4B39-9D18-90B226C2013C},KeyPath=c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\template.msi,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (AC:98) [17:30:43:050]: WIN64DUALFOLDERS: Substitution in 'c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\template.msi' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (AC:98) [17:30:43:051]: Executing op: ComponentRegister(ComponentId={F748231B-0260-4E35-BFB8-7FACFDCE1711},KeyPath=c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\template.exe,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (AC:98) [17:30:43:052]: WIN64DUALFOLDERS: Substitution in 'c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\template.exe' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (AC:98) [17:30:43:052]: Executing op: ComponentRegister(ComponentId={DC74C3C6-CAB8-4C49-BE18-5B1DCD0D197E},KeyPath=c:\Program Files (x86)\Common Files\Adobe AIR\sentinel,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (AC:98) [17:30:43:053]: WIN64DUALFOLDERS: Substitution in 'c:\Program Files (x86)\Common Files\Adobe AIR\sentinel' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (AC:98) [17:30:43:054]: Executing op: ComponentRegister(ComponentId={F5EE0D89-3BC5-4752-9EBB-533B036EA809},KeyPath=c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (AC:98) [17:30:43:054]: WIN64DUALFOLDERS: Substitution in 'c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (AC:98) [17:30:43:055]: Executing op: ComponentRegister(ComponentId={5281ED57-AD60-4235-A34D-F7571E28FC4C},KeyPath=c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\WebKit.dll,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (AC:98) [17:30:43:056]: WIN64DUALFOLDERS: Substitution in 'c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\WebKit.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (AC:98) [17:30:43:056]: Executing op: ComponentRegister(ComponentId={7A5778CF-5BD0-4931-8224-43B630C24273},KeyPath=c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\NPSWF32.dll,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (AC:98) [17:30:43:057]: WIN64DUALFOLDERS: Substitution in 'c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\NPSWF32.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (AC:98) [17:30:43:058]: Executing op: ComponentRegister(ComponentId={1A511B10-11FC-4CAB-9C48-68641F09CF00},KeyPath=c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater.exe,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (AC:98) [17:30:43:058]: WIN64DUALFOLDERS: Substitution in 'c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater.exe' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (AC:98) [17:30:43:059]: Executing op: ComponentRegister(ComponentId={76C2FC36-B864-4E7A-9C96-F9B80CDE9A13},KeyPath=c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe Root Certificate.cer,State=3,,Disk=1,SharedDllRefCount=0,Binar
HI Paul,
no sorry, did not manage to get it running. Hopefully someone from Adobe could have a look at the installation logs.
-- Andi
Similar Messages
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Adobe AIR Installer Crashes / Won't Install - 10.7.2
I'm having significant trouble trying to get the Adobe AIR Installer to run on my 11-inch MacBook Air, running OS X Lion 10.7.2. I've tried the standard installation which said it completed properly but did not, and also tried installing from the command line.
The Files.zip file at http://cl.ly/1f0C2k3x1R3f1B1j1q0V are the fitlered log file and the crash logs associated with this issue.
Thanks in advance for any help.
—ChrisYep, I tried installing Adobe Air on 10.7.2 multiple times. Console shows the installer crashing (below).
Go to System Preferences > Energy Saver and uncheck "Automatic graphics switching" and it the install now works.
It's just Adobe trying to get back at Apple - happens all the time.
Process: Adobe AIR Installer [4493]
Path: /var/folders/*/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Identifier: com.adobe.air.Installer
Version: 3.0 (3.0.0.4080)
Code Type: X86 (Native)
Parent Process: updater [4491]
Date/Time: 2011-11-08 07:21:14.844 -0700
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000e0000020
VM Regions Near 0xe0000020:
CG shared images 00000000c6496000-00000000c649e000 [ 32K] r--/r-- SM=SHM
-->
Submap 00000000ffff0000-00000000ffff2000 r-x/r-x process-only submap
Application Specific Information:
objc_msgSend() selector name: backingScaleFactor
objc[4493]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread -
Adobe Air will not update or install in Win 7 64 bit
Adobe Air will not install. It gives me the message that it may not be approved by my administrator (me).
I have tried it several times, and elevated it to an administrator with the same message. Under users\local\ appdata\adobe, I have renamed the directories to force it to rewrite to no avail. After doing that, here is my install file
[2014-09-21:16:44:30] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86
[2014-09-21:16:44:30] Commandline is:
[2014-09-21:16:44:30] No installed runtime detected
[2014-09-21:16:44:35] Relaunching with elevation
[2014-09-21:16:44:35] Launching subprocess with commandline c:\users\joe\appdata\local\temp\airdba2.tmp\adobe air installer.exe -ei
[2014-09-21:16:44:40] Runtime Installer begin with version 15.0.0.249 on Windows 7 x86
[2014-09-21:16:44:40] Commandline is: -stdio \\.\pipe\AIR_15768_0 -ei
[2014-09-21:16:44:40] No installed runtime detected
[2014-09-21:16:44:41] Starting silent runtime install. Installing runtime version 15.0.0.249
[2014-09-21:16:44:41] Installing msi at c:\users\joe\appdata\local\temp\airdba2.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-09-21:16:44:46] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-21:16:44:46] Rolling back install of c:\users\joe\appdata\local\temp\airdba2.tmp\setup.msi
[2014-09-21:16:44:46] Rollback complete
[2014-09-21:16:44:46] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-21:16:44:46] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-21:16:44:46] Runtime Installer end with exit code 7
[2014-09-21:16:44:51] Runtime Installer end with exit code 7
Can anyone help?I did try the Microsoft Fix-it both install and uninstall troubleshooting but no luck there. It said I had no problems
-
Adobe AIR won't install - Windows 7 Ultimate x64
"Sorry, an error has occurred.
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
Well, I asked myself and verified that I am allowed to install any programs I wish to at will.
I even toyed with adding extra permissions for the .exe and shortcut [see below], to no avail.
I also checked your Adobe AIR installation troubleshooter section before posting. Unfortunately, none of the solutions 100% applied to my circumstances or OS, yet I tried a few anyway and had it confirmed by a Windows dialogue that I need not have bothered as it assured me that they weren't applicable in my case.
I found another thread like mine where somebody suggested creating a shortcut with an additional -uninstall parameter added to the .exe path. It didn't work.
I used Microsoft's Installation Cleanup Utility and that didn't work to "un-confuse" the installer either.
Do you have any more suggestions?
Adobe AIR came with the HTC Sync program for my phone, which appears to have dependencies on it where it won't completely work without it.
Thanks in advance for any input.
ps. I created a new thread because I couldn't find the "reply" button on a similarly unresolved thread regarding Adobe AIR installation issues on Windows 7.I would like to say thanks to artrose54 and to playswithtech for their thoughtful responses to my problem. I finally figured out which number I was to delete, and then, having made a copy of the number in notepad, deleted it. Upon a restart to my computer I then was able to download adobe air 2.7. I found that I still could not download the shutterfly express uploader, however; so I applied the same approach. I went looking for the number in the registry that corresponded to the uploader. I deleted it; restarted the computer; returned to shutterfly; and then was able to download the express uploader. I am sure I will find other uses for Adobe Air in the future.
From: artrose54 <[email protected]>
To: Sandra Buchin <[email protected]>
Sent: Sunday, June 26, 2011 12:37 PM
Subject: Re: Adobe AIR won't install - Windows 7 Ultimate x64
Hi everyone,
Here is the fix that worked for me,
You need to go to start run and type in regedit
now press ctrl+f for find and type in "adobe air" without the quotes then click find next
the first entry it finds is the one I deleted, it is a long number on left side of screen that is greyed just right click and delete it
I then rebooted the computer and ran adobe air installation
and it worked with out a problem
The adobe air log file really doesn't tell u anything but where it tried to find the setup.msi file
but it doesn't exist because of the registry entry that needs to be deleted which is what causes the error
If u r not sure of editing the registry then maybe you know someone that can help you
I hope this helps you out it worked for me -
Adobe AIR problems keeping Muse from installing - Can't install, uninstall or fix AIR
I'm on a iMac 27 inch running 10.9.2. Believe it or not I've been all over the place and back for 2 days.
I can't get Adobe AIR on my computer. Adobe Muse support told me that AIR is the reason that Muse won't go onto my computer and sends me to support for AIR, which promptly told me that I needed to come to the forum for help and would not connect me back to the support for Muse.
I have read some of the stuff here but it's not helping. I was having the issue that Matthew was having here: http://forums.adobe.com/message/3628339.
So I manually uninstalled by throwing these items in the trash as instructed by Chris (because I'm afraid of Terminal):
/Applications/Utilities/Adobe AIR Application Installer.app
/Applications/Utilities/Adobe AIR Uninstaller.app
/Library/Frameworks/Adobe AIR.framework (the 3 I found where NOT in this folder. I searched and found them in Spotlight and later when I "put back" from the trash it put them somewhere with Flash CS6)
/Users/<username>/Library/Application Support/Adobe/AIR
Then I rebooted the computer and tried to install the new installation that support gave me in a chat window today and again got this error AGAIN:
Sorry, an error has occurred.
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.
Then I tried installing Adobe Muse that I was also given today because CC app keeps "installing" and saying it's on my computer but it is not. This says that it is going to install AIR because it needs it to work and I thought MAYBE it would be successful but it is not. It gives this error message:
"Sorry, an error has occurred. The application could not be installed. Try installing it again. If the problem persists, contact the application author Error #2038".
Incidentally, as somewhat indicated above, I have put the items that I manually uninstalled which were in the trash, back where they were, since it didn't fix anything.
A few other things to note:
1. I don't seem to have AIR in the Adobe AIR.framework in my System Library folder at all. There are however three variations of those in another folder somewhere with CS6 Flash (I can't find it again sorry)
2. I don't have that thing about "Automatic graphics switching" in my Energy Saving Panel.
3. I did Chris said in this post (http://forums.adobe.com/message/4053110#4053110) and this is what it said:
Adobe AIR is currently not installed
Installing version 4.0.0.1390
2014-03-25 16:12:57.984 Adobe AIR Installer[1049:507] CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
2014-03-25 16:12:57.984 Adobe AIR Installer[1049:507] CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
failed (consult log)
Here is my Adobe AIR Log, can somebody please help me?
Mar 25 12:54:08 Monster-Mac.local Install Adobe Muse[89516]: Begin runtime download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer
Mar 25 12:54:20 Monster-Mac.local Install Adobe Muse[89516]: Begin signature download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer.p7
Mar 25 12:54:21 Monster-Mac.local Install Adobe Muse[89516]: Launching subprocess with commandline "AIR Runtime Installer" -x1 /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Commandline is: -x1 "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: No installed runtime detected
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Invoking Application Installer for combined install
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Application Installer[89526]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Application Installer[89526]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:54:26 Monster-Mac.local Adobe AIR Application Installer[89526]: No installed runtime detected
Mar 25 12:54:27 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 12:54:27 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 12:54:28 Monster-Mac.local Adobe AIR Application Installer[89526]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: Application signature verified
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: Unpackaging/validation complete
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro Bold" and got font with PostScript name "MyriadPro-Bold". For best performance, only use PostScript names when calling this API.
Mar 25 12:55:11 Monster-Mac.local Adobe AIR Application Installer[89526]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 12:55:13 Monster-Mac.local Adobe AIR Application Installer[89526]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:55:13 Monster-Mac.local Adobe AIR Application Installer[89526]: Relaunching with elevation
Mar 25 12:55:19 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Application Installer" asn:0x0-227d27b pid:89526 refs=7 @ 0x7fb992813550 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x227f27d pid=89535 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
Mar 25 12:55:19 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Application Installer, psn 0x0-0x227d27b, securitySessionID=0x186a4, err=-13066
Mar 25 12:55:19 Monster-Mac.local authexec[89537]: executing /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: No installed runtime detected
Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Application signature verified
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Unpackaging/validation complete
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Starting silent combined runtime and app install.
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.5bt0z7/temp/Versions/Current: Invalid argument
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Rollback complete
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Got an unexpected fatal error while in stateInstalling: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89526]: Elevated install failed: error 2038 Error #2038
Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Application Installer end with exit code 7
Mar 25 12:58:45 Monster-Mac.local Adobe AIR Application Installer[89526]: Application Installer end with exit code 7
Mar 25 12:58:45 Monster-Mac.local Adobe AIR Installer[89524]: Subprocess app installer failed (7)
Mar 25 12:58:45 Monster-Mac.local Adobe AIR Installer[89524]: Runtime Installer end with exit code 7
Mar 25 13:02:03 Monster-Mac.local Install Adobe Muse[89620]: Begin runtime download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer
Mar 25 13:02:15 Monster-Mac.local Install Adobe Muse[89620]: Begin signature download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer.p7
Mar 25 13:02:16 Monster-Mac.local Install Adobe Muse[89620]: Launching subprocess with commandline "AIR Runtime Installer" -x1 /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Commandline is: -x1 "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: No installed runtime detected
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Invoking Application Installer for combined install
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: No installed runtime detected
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:02:20 Monster-Mac.local Adobe AIR Application Installer[89627]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: Application signature verified
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: Unpackaging/validation complete
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro Bold" and got font with PostScript name "MyriadPro-Bold". For best performance, only use PostScript names when calling this API.
Mar 25 13:02:28 Monster-Mac.local Adobe AIR Application Installer[89627]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 13:02:29 Monster-Mac.local Adobe AIR Application Installer[89627]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:29 Monster-Mac.local Adobe AIR Application Installer[89627]: Relaunching with elevation
Mar 25 13:02:35 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Application Installer" asn:0x0-2298296 pid:89627 refs=7 @ 0x7fb992949790 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x2299297 pid=89630 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
Mar 25 13:02:35 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Application Installer, psn 0x0-0x2298296, securitySessionID=0x186a4, err=-13066
Mar 25 13:02:35 Monster-Mac.local authexec[89635]: executing /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: No installed runtime detected
Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Application signature verified
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Unpackaging/validation complete
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Starting silent combined runtime and app install.
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.w78PmA/temp/Versions/Current: Invalid argument
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Rollback complete
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Got an unexpected fatal error while in stateInstalling: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89627]: Elevated install failed: error 2038 Error #2038
Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Application Installer end with exit code 7
Mar 25 13:02:54 Monster-Mac.local Adobe AIR Application Installer[89627]: Application Installer end with exit code 7
Mar 25 13:02:54 Monster-Mac.local Adobe AIR Installer[89625]: Subprocess app installer failed (7)
Mar 25 13:02:54 Monster-Mac.local Adobe AIR Installer[89625]: Runtime Installer end with exit code 7
Mar 25 13:07:48 Monster-Mac kernel[0]: hfs: could not initialize summary table for Adobe AIR
Mar 25 13:07:48 Monster-Mac kernel[0]: hfs: mounted Adobe AIR on device disk11s2
Mar 25 13:07:48 Monster-Mac.local mds[38]: (Normal) Volume: volume:0x7fff1a206800 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Adobe AIR
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: Commandline is: -psn_0_36328099
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: No installed runtime detected
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:07:55 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 13:07:55 Monster-Mac.local Adobe AIR Installer[89691]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 13:07:55 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 13:07:58 Monster-Mac.local Adobe AIR Installer[89691]: Relaunching with elevation
Mar 25 13:07:58 Monster-Mac.local Adobe AIR Installer[89691]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
Mar 25 13:08:02 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Installer" asn:0x0-22a52a3 pid:89691 refs=7 @ 0x7fb990730330 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x22a62a4 pid=89695 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
Mar 25 13:08:02 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Installer, psn 0x0-0x22a52a3, securitySessionID=0x186a4, err=-13066
Mar 25 13:08:02 Monster-Mac.local authexec[89699]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Commandline is: -ei
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: No installed runtime detected
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Starting silent runtime install. Installing runtime version 4.0.0.1390
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.RDUdHS/temp/Versions/Current: Invalid argument
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Rollback complete
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Exiting due to error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89691]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Runtime Installer end with exit code 7
Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro Bold" and got font with PostScript name "MyriadPro-Bold". For best performance, only use PostScript names when calling this API.
Mar 25 13:08:31 Monster-Mac.local Adobe AIR Installer[89691]: Runtime Installer end with exit code 7
Mar 25 13:08:31 Monster-Mac com.apple.launchd.peruser.501[167] ([0x0-0x22a52a3].com.adobe.air.Installer[89691]): Exited with code: 7
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: Runtime Installer begin with version 3.8.0.1280 on Mac OS 10.9.2 x86
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: Commandline is:
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: No installed runtime detected
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:37:32 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 13:37:32 Monster-Mac.local Adobe AIR Installer[89848]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 13:37:32 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 13:37:55 Monster-Mac.local Adobe AIR Installer[89848]: Runtime Installer end with exit code 6
Mar 25 13:37:55 Monster-Mac com.apple.launchd.peruser.501[167] (com.adobe.air.Installer.3728[89848]): Exited with code: 6
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: Runtime Installer begin with version 3.8.0.1280 on Mac OS 10.9.2 x86
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: Commandline is:
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: No installed runtime detected
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:38:17 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
Mar 25 13:38:17 Monster-Mac.local Adobe AIR Installer[89852]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
Mar 25 13:38:17 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
Mar 25 13:38:22 Monster-Mac.local Adobe AIR Installer[89852]: Relaunching with elevation
Mar 25 13:38:22 Monster-Mac.local Adobe AIR Installer[89852]: Launching subprocess with commandline /Applications/Utilities/Adobe AIR Uninstaller.app -ei
Mar 25 13:38:29 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Installer" asn:0x0-22d22d0 pid:89852 refs=7 @ 0x7fb9906d7750 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x22d32d1 pid=89855 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
Mar 25 13:38:29 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Installer, psn 0x0-0x22d22d0, securitySessionID=0x186a4, err=-13066
Mar 25 13:38:29 Monster-Mac.local authexec[89858]: executing /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Runtime Installer begin with version 3.8.0.1280 on Mac OS 10.9.2 x86
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Commandline is: -ei
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: No installed runtime detected
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Starting silent runtime install. Installing runtime version 3.8.0.1280
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.5xtfEz/temp/Versions/Current: Invalid argument
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Rollback complete
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Exiting due to error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89852]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Runtime Installer end with exit code 7
Mar 25 13:43:23 Monster-Mac.local Adobe AIR Installer[89852]: Runtime Installer end with exit code 7
Mar 25 13:43:23 Monster-Mac com.apple.launchd.peruser.501[167] (com.adobe.air.Installer.3728[89852]): Exited with code: 7
NSApplicationBundleIdentifier = "com.adobe.air.Installer";
NSApplicationName = "Adobe AIR Installer";
NSApplicationPath = "/Applications/Utilities/Adobe AIR Uninstaller.app";
NSWorkspaceApplicationKey = <NSRunningApplication: 0x610000112bd0 (com.adobe.air.Installer - 89852)>;
Mar 25 13:55:07 Monster-Mac com.apple.launchd.peruser.501[167] (com.adobe.air.ApplicationInstaller.46320[89937]): Exited with code: 4
Thank you in advance.I finally got it to work!
Marydesigns, you may have already this, but this is what worked for me:
From http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html (not sure how i never stumbled across that page during the past few days)
-Using Finder, navigate to your Applications folder and look for a file (not a folder) named "Adobe". If one exists, rename or delete it.
-Open the Terminal application in your Applications/Utilities folder. Run the following commands:
sudo chmod -R ug=rwx,o=rx /Applications/Adobe
sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/
sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/AIR/
sudo chmod -R ug=rwx,o=rx /Users/Shared/Library/Application\ Support/Adobe/
NOTE: Terminal may state that some of these directories don't exist. Don't worry about it. It told me that 2 of them didn't exist, but this process still fixed my problem
-Next, adjust the ownership of a particular folder. Run the following two commands in Terminal, noting the user name response of the "whoami" command. Replace username with your username in the next command:
1. whoami
2. sudo chown -R username:staff ~/Library/Application\ Support/Adobe/AIR/
Again, Terminal may alert you that this directory doesn't exist. Just ignore it.
Close the Terminal application and rerun the Adobe AIR installer.
That got AIR working. I was then able to install Muse manually (not with Creative Cloud) by downloading it from http://adobe.com/go/muse_latest_mac
Hopefully this works for you! -
Adobe Reader 11.0 won't install through firefox - click save and then nothing else happens
Adobe Reader 11.0 won't install through firefox - I click save file when requested it switches to Step 2 of 3 but nothing is there and I have waited for a very long time for it to load. Anyone else have this problem?
Hi Pat,
After your last email I decided to continue to trouble shoot the problem and finally found the answer from another user. Oddly enough when using Firefox it will default to a location on your computer to save downloads. If it encounters a problem it doesn't identify it, the program just "loops" back to the start of the download sequence. Once I changed the folder that the downloads are sent to the original way of upgrading occurred without fault.
I will go back into the discussion group and credit you with the answer because I really appreciate your assistance.
Thank you, Jim
[private data removed] -
does final cut 5 work on 10.7 lion as it was but i bought a new macbook air and it won't install now ?
i had it work on my second gen mba but now it wont workHi David
I meant to say 5.1 the problem I've got is it's saying it does support ppc software but I have got the intel version but for some reason won't install from disc but if I transfer from time-machine backup it works
But then it won't read my project it's so strange just don't get it -
Adobe AIR installation issue - hangs at "Installing..."
Hello everyone!
I know questions similar to this have been asked many times before, but I did not manage to find the solution to my problem after a few hours of reading and trying the various 'solutions' around the net and this forum. I apologise if I missed it.
I cannot seem to install Adobe AIR. I run a freshly downloaded installation executable, but it hangs at "Installing..." and 0% progress for a very, very, very long time, if I let it. This last try has been going for 45 minutes as I write. The only way to get out of the installer is through Task Manager and killing the service, as hitting 'Cancel' just makes the installer attempt to cancel endlessly.
I tried installing it in safe mode but there it gives an error saying I may not have administrative permissions (which I do have);
I created a new user account;
I "run as Administrator" and am using an account with administrative rights;
I tried it through the command line with putting the file in c:\ and running "AdobeAIRInstaller.exe -silent" without quotes from c:\;
I have shut off all my antivirus software;
I tried downloading it with a different browser;
I tried using the MicrosoftFixit.ProgramInstallUninstall, and took Adobe AIR off the list;
I tried uninstalling all Adobe products and then reinstalling them, with Adobe AIR last
... and some more things, but none of this has helped. Here's what the installation log generates when it hangs:
[2012-12-25:01:16:36] Runtime Installer begin with version 3.5.0.880 on Windows 7 x86
[2012-12-25:01:16:36] Commandline is:
[2012-12-25:01:16:36] No installed runtime detected
[2012-12-25:01:16:40] Relaunching with elevation
[2012-12-25:01:16:40] Launching subprocess with commandline c:\users\terri\appdata\local\temp\air7b85.tmp\adobe air installer.exe -ei
[2012-12-25:01:16:40] Runtime Installer begin with version 3.5.0.880 on Windows 7 x86
[2012-12-25:01:16:40] Commandline is: -stdio \\.\pipe\AIR_7668_0 -ei
[2012-12-25:01:16:40] No installed runtime detected
I would much appreciate any help or advice anyone can give me regarding this! This is starting to drive me nuts.
Thank you.
( also, this is my first post, so please forgive if I've done anything wrong or not according to etiquette! )Ok, I understand. So before we continue, we really need to figure out what the exact error is. Can you, on at least 2 systems, generate the MSI logs we'll need? Here's a document that explains how to enable logging and where to find the logs once they've been created:
How to enable Windows logging
Once you've enabled logging, try installing again. Grab the newly created msi logs and either post here or email me at [email protected] I'll examine the logs and see if we can find a common issue between the systems.
Thanks,
Chris -
"An error has occurred while installing Adobe AIR. Installation may not be allowed by your administrator" I have tried disabling all antivirus and turning off firewall. I have tried downloading Fix IT. I have tried "Run as Administrator" Nothing has worked. Please help! I need this to run software for a class and am running out of time!
JulietI guess my problems are worse than I thought. I can't install the Air zapper tool or enable install logging. I keep getting errors on those as well.
-
Adobe AIR Error - Uninstalling and Re-installing does not work?
I keep getting this error everytime I turn n my laptop. I have uninstalled and re-installed Adobe AIR several times and still keep getting this error after it tells me it has been installed successfully. "This installation of this application is damage. Try re-installing or contacting the publisher for assistance." What is wrong with this program? I cannot keep uninstalling and re-installing this program and it is not installing properly.
Pat has a great point and asks a good question. In addition to identifying the AIR application that is causing you problems you may also want to review Troubleshoot AIR installation | Windows - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html.
-
Adobe Story Desktop Application Won't Install
Hi,
I just recently subscribed to the Adobe Creative Cloud CS6. I'm really interested in owning the Adobe Story desktop application and have attempted to download it by clicking the Install Desktop Application button. Unfortunately, all attempts have failed.
Upon clicking the Install button, I receive a pop-up explaining that I have to install Adobe Air for Story to work. If I click Yes, the window will then say the installation has failed and will ask to Retry. If I do this, the error repeats. How can I get this error to stop appearing?
Please note I have the latest version of Adobe Air already installed on my computer.Hi CBWriter,
Adobe Story went paid in May this year and we have now two flavours of Story - Adobe Story Free and Adobe Story Plus. The Desktop application is available to Adobe Story Plus users who value the offline capability of the product. Adobe Story Free users can continue to use the web version of Adobe Story.
We have upgraded your account to Adobe Story Plus for one day. Please login to Story and download/install the AIR application so that you can access your offline data and take them online.
Thanks
Aurobinda -
Adobe Air 1.5 refuses to install
Hi,
troubles getting AIR installed, perhaps somebody can give me
a hint?
System is a Quad core, 4GB RAM, MS-Vista 64 bit with SP1 all
patches, Flash 10.0.12 installed.
"Adobe Air installer" version 1.5, started as Administrator,
hangs, no further messages.
Tried deinstalling: deinstalled Flash, rebooted, reinstalled
Flash, tried again. Same result
Two processes running:
"Adobe Air Installer.exe"
"AdobeAirInstaller.exe"
.airinstall.log:
Performing runtime install
UI SWF load is complete
UI initialized
starting user confirmation
Installation type: newJust tried the update 1.5.0.7220. This worked. Existing
(already installed) AIR apps continue to work. It is now not
possible to install new apps. Really looks like an installer issue
in 1.5, unfortunalty.
.airinstall.log:
Performing runtime update
UI SWF load is complete
UI initialized
starting user confirmation
Installation type: patchNewerNewest
starting elevated install
subinstaller: starting install
subinstaller: Scheduling runtime installation operations
subinstaller: uninstall scheduled for 1.0.5, 1.0.4
subinstaller: Installed Product
GUID:{00203668-8170-44A0-BE44-B632FA4D780F} is same:false
subinstaller: Beginning runtime installation
subinstaller: Beginning install
subinstaller: Installing
c:\users\duncan\appdata\local\temp\air3d10.tmp\setup.msi
subinstaller: Beginning RegValueOperation
subinstaller: Setting Registry Key
2147483650\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\de.makesoft.twhirl.0EA062B C275E7ED1E6EC3762EFFD73C7158ADF33.1\UninstallString
type(1) value:msiexec /qb /x {A41F8E80-9C85-9754-0391-E1D1C863D0D2}
subinstaller: Beginning RegValueOperation
subinstaller: Setting Registry Key
2147483650\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Snackr.F1D918DBBB855380948 FA918B5FD343F1DECB758.1\UninstallString
type(1) value:msiexec /qb /x {FC69CACD-167C-5109-1E02-1970FFE81AD1}
subinstaller: Beginning RegValueOperation
subinstaller: Setting Registry Key
2147483650\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TweetDeckFast.F9107117265D B7542C1A806C8DB837742CE14C21.1\UninstallString
type(1) value:msiexec /qb /x {3DC14D8E-6831-C8A8-FDE6-0BD605AB23BF}
subinstaller: Execution complete; beginning commit phase
subinstaller: Commit complete
subinstaller: install complete
subinstaller: begin quitting
Elevated install completed
begin quitting
attempting launch of Snackr
tried to install another app, TMF video player from here:
http://www.adobe.com/cfusion/exchange/index.cfm?event=extensionDetail&loc=en_us&extid=1676 021
Adobe AIR (now 1.5) says "an error occured" (very usefull :-(
) and I should download the newest version (which is already on the
machine).
Same result with EarthBrowser:
http://www.adobe.com/cfusion/exchange/index.cfm?event=extensionDetail&loc=en_us&extid=1510 519
.airappinstall.log is empty after failed attempt.
Any ideas? -
Adobe flash player 11 won't install
adobe flash player won't install
What is your operating system & version?
What is your web browser?
And what exactly means "won't install" - do you get any error message?
[topic moved to Flash Player forum] -
Adobe acrobat downloads but won't install
I have downloaded a trial version of Acrobat repeatedly -- but after it shows the download is complete, it won't install. I have tried this on Firefox, Chrome, and IE -- same result with all 3 browsers. Any suggestions?
what file (name and extension) did you download and what's the file size shown on your hd?
also, what are you clicking or doing and what do you see? -
Adobe Illustrator CC (2014) won't install
I've tried downloading the 30-day free trail of Illustrator to my computer about 6 times now. Each time, the process stops around 84% with the message of 'Installation Failed'. The failure summary is as follows:
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750
ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\ANN-LO~1\AppData\Local\Temp\{CC14A0C7-0E3A-4B7F-8790-320E30BE54C1}\Illustrator_18_LS20_win64\Adobe Illustrator CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\ANN-LO~1\AppData\Local\Temp\{CC14A0C7-0E3A-4B7F-8790-320E30BE54C1}\Illustrator_18_LS20_win64\Adobe Illustrator CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com
Why won't Illustrator install? I'm in a digital media class that uses this program regularly, so I'd like to have access to it without having to make my way back to the computer labs on campus.Hi novayamodel,
Please try the link for Exit code 6 troubleshooting:
Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
Thanks,
Nikhil Gupta
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How can we find size of a table having blob columns
I have a problem in which i need to get the size of table that ishaving BLOB column in it. How to find the size? for ex: i am having a table DocBlob which is having a BLOB column DocObject. How to get the size of DocBlob table? Also how one can see t
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Demo License key issue in Cisco Content Secuirty managment Virtual appliance
Hi, I have installed a Cisco content security management appliance for customer evaluation. I have downloaded 45 day demo license key but unable to update the license key neither in GUI nor in CLI. I have referred installation guide and user guide bu