Adobe Air Application 'Going to sleep'?

Hi.
I have created an Air/Flex Application that runs continuosuly that sends and receives data in XML format. The application sits in the system tray and sends any new xml files it finds in a specific folder (there is a timer that runs a function every few seconds) up to a server and also brings down any new xml files it finds on the server.
Every half an hour this application looks for an instuction xml file on the sevrer which contains a 'testConn' field. If this field is set to 'yes', the application will contact the server and put a time stamp in the database. This way I can see whose computers are connecting to the server. If I notice someone's computer is not connecting, I tell the client to check that their Air application is running.
However, I have a problem with a few installtions in that the Air application seems to go to sleep. It stops sending data and the connection tests don't work. When I contact the client to tell them, they say that the application is running in the system tray. When they click on the application to maxmise it, it suddenly starts connecting.
What could be causing the application to stop responding? Would computers with lower resources consider the application to be not important and therefore not give the application any resources?
It's imprtant that the data on the server is in sync with the data on the local computer and so this problem is throwing a huge spanner in the works.
I'm toying with the idea of setting the process priority to a higher level in the task manager, but don't want to go down that path until I'm sure that that is the problem.
Anyone have any ideas?
Thanks.

Can you send the clients a debug version of your app? You could see what errors are thrown when the app tries to connect, if it even tries to connect at all. Just put verbose debug messages into a viewable text field on all appropriate URLLoader or Loader events. I'd be interested to see the actual problem or solution...

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Deployment of an Adobe AIR application in an enterprise environment

Dear Team members,
first of all my apologies for posting this thread in more than one forum (see Installations Issues) but the argument is very important to us and I don't know where discuss it.
I would like to post a question to you regarding deployment doubts that we are trying to address.
My company is working on the new version of our primary application previously built as a J2EE application with some reporting functions with Flex, and we want to use AIR in order to leverage its possibilities:
Seamless integration with existing application functionalities (implemented as standard JEE web application pages) thanks to the integrated HTML capabilities
Improved integration of the user interface with the desktop
Native processes to provide additional functionalities
Our application is targeted to pharmaceutical industry, subject to FDA regulations, and it affects more than 5000 users for each customer, so we have some specific requirements affecting the deployment and distribution of the software:
Allow to run multiple versions of the software on the same client machine (to support test and acceptance activities in addition to the production environment)
Minimize the effort of the initial setup on each client
Manage the version upgrades without manual activities on each client
Keep the test/acceptance and production environments strictly aligned to improve effectiveness of formal validation (ideally, an application once validated should be transported in production without any source code modification, recompilation or repackaging)
The current browser-based strategy is perfectly fit to these requirements, and in the shift towards a desktop-based strategy we need to continue satisfying them as much as possible. We evaluated the standard distribution strategy of Adobe AIR applications, and noticed several attention points in this scenario.
The first issue we encountered is the back-end services endpoint discovery problem. Simply hardcoding a server URL in the packaged application could be a viable solution for public internet-accessible applications, but we need to support multiple customers in their intranet, and each one typically requires multiple environments for the application (acceptance, production, etc.). Maintaining dozens of different packages of the AIR application to support all these customer environments clearly is not the solution. Neither we want to force thousands of different users to enter and maintain the correct server location in their local preferences.
So, we thought to use a badge hosted in the back-end application to run the local AIR application: using the underlying API, we could activate the application specifying also the network location of the back-end services. We could also rely on the badge to install the application (and the AIR runtime if necessary)… however, application packaged as native installers cannot be installed, upgraded, or launched by the badge API (and we need to package ours as native to use native processes).
We also noticed that multiple versions of an AIR application cannot be installed side-by-side in a client machine, and that the installation and upgrade of the application can be performed only when the local user has administrative rights on the machine (using standard or native packages), forcing us to rely on external software distribution systems in some customer scenarios (introducing additional complexities in the release cycle).
At this point, in our opinion the standard deployment strategies of Adobe AIR applications are unfit for enterprise environments. In the enterprise world, many of the applications have migrated to a completely browser-based solution, while others enhanced their client layer to comply with the requirements, for example installing only a thin portion of the client code and allowing to connect to multiple server versions/environments with it (e.g. the SAP GUI universal client). Without smarter deployment and distribution tools, AIR applications currently are a step back compared to web applications in terms of manageability.
So, we are trying to develop a solution to address these problems, with some concepts similar to JStart: install on the client machine a launcher application capable of being activated from a web page, dynamically locate, download and run the actual client bytecode, transparently enforce client software updates, and supporting multiple applications (and multiple versions of the same application). However, we are facing many technical problems due to internal architecture of AIR and we already spent a considerable amount of effort trying to find a solution. We are now thinking to return on the choice of AIR, going back to Flex.
What is the position of Adobe on this argument? Is Adobe aware of these issues and are there any plans on this topic? Any advice?
Thank you in advance

For those following along, Oliver Goldman will be answering this post in future articles on his blog.
Many great comments and questions here. I’m working on some follow-up posts to address these; nothing I could cram into this comment field would really do your query justice. - Oliver Goldman
Pursuit of Simplicity
Chris

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I have a client that requested me to do them a CD application
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Does the distribution license allow Adobe AIR applications
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Also, does the license allow if say Adobe AIR player is put
together with the Adobe AIR application into a CD for distribution
so that if a computer does not have Adobe AIR player to install the
AIR application, he/she can install the player directly from the CD
without going to the Internet?

AIR does not support running applications from a CD-ROM;
that's both a technical and a licensing limitation.
You can redistribute both AIR and your application via
CD-ROM, thus enabling off-line install, if you agree to a
redistribution license. See
http://www.adobe.com/products/air/runtime_distribution1.html
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I have Adobe AIR application that uses Starling and DragonBones.
We use IntelliJ IDE.
We can run the application on the device without problem when running from the IDE.
We build an ad-hoc distribution and put it on a device using TestFlight.
When we run the application it show the splash-screen image and after that either go into white blank screen or crashes.
In the XCode Organizer crash report I can't find helpful information.
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Any chance of Testing with Flash Professional ? If so than connect your device and in Flash Professional CC go to Debug->Debug Movie-> On Device Via Usb -> Select your device.
It will start a debug session as soon as you start your app/game and than you can debug whats going wrong on the device, setup your trace statements or breakpoints and see in output panel what actually the problem is.
I hope it will help or some community guru may assist you or particularly you can post your problem in starling forum too, may be someone will help you there ...
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All Adobe Air applications have stopped working

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SEESMIC Desktop
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That's odd, I had a problem with my Twitter/Tweetdeck feed last week but it seemed to resolve itself. I'm not sure what AIR could be doing to interfere here. Have you tried a native application out to see if it is able to authenticate you with Twitter? You might also want to check in the TweetDeck forums to see if others have encountered this issue. Please let me know how it goes.
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Hi, here is an update to my problem.
After enabling legacy CAS policy in my configuration file, the memory is released immediately!
<?xml version="1.0" encoding="utf-8" ?>
<configuration>
<runtime>
<legacyCasPolicy enabled="true" />
</runtime>
</configuration>
I am still hoping to receive feedback about the problem. What is going on? Is this the right solution? Will it work in the future?
Is it because our project has to run only as a 32-bit process?
Thanks in advance
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Broadcasting dynamic , and semitransparent adobe air application

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Any chance of Testing with Flash Professional ? If so than connect your device and in Flash Professional CC go to Debug->Debug Movie-> On Device Via Usb -> Select your device.
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I hope it will help or some community guru may assist you or particularly you can post your problem in starling forum too, may be someone will help you there ...
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Muhammad Faisal Zaheer,
Sr. Software Engineer, Team Lead, Cubix Labs

Problem with Expose and Adobe AIR application -can't click on app in Expose

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Is there any way to send an app that was "sent" to expose back to the normal desktop? I've tried rebooting and even uninstalling/reinstalling the app but it is still lost in expose.
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How to get the data from mysql database which is being accessed by a PHP application and process the data locally in adobe air application and finally commit the changes back in to mysql database through the PHP application.

How to get the data from mysql database which is being accessed by a PHP application and process the data locally in adobe air application and finally commit the changes back in to mysql database through the PHP application.

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This page is a good starting point for learning about Flex and PHP communication:
http://www.adobe.com/devnet/flex/flex_php.html
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Adobe Air application installation using the bundled runtime installer

Hello.
We plan to develop application for different platforms with Adobe Air and testing installing Air applications with bundled runtime installer on different platforms. It's ok with Windows and Mac OS, but we got troubles with "silent" installation on Ubuntu OS 9.10.
I tried to install Adobe Air application with bundled runtime, like in this document in part "Silent installation":
http://help.adobe.com/en_US/air/redist/WS485a42d56cd19641-70d979a8124ef20a34b-8000.html
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"sudo ./MyInstaller -silent simple-air-air-application-1.0-SNAPSHOT.air"
and installation fails. Installation log looks like this:
[setup:2306][INFO] Runtime Installer begin with version 2.6.0.19140 on Linux x86
[setup:2306][INFO] Commandline is: -silent simple-air-air-1.0-SNAPSHOT.air
[setup:2306][INFO] No installed runtime detected
[setup:2306][INFO] Invoking Application Installer for combined install
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[setup:2306][ERR] Subprocess app installer failed (-1)
[setup:2306][ERR] Runtime Installer end with exit code 7
P.S. We tried do the same on Linux Mint 10. Everything's fine, application getting installed well.

Thanks for the reply and solution MrSykes.
I uninstalled adobe AIR and ran a file and registry cleaner to delete any left over files and installs.
Then installed the v.15 Adobe AIR beta as recommended.
The cleaners I used (ccleaner & jv16 power tools) did find some temporary install files and remnants of the Video Alchemy install.
Tried the install again and still no installation window displays.
I'm running Windows 7 on my PC and even changed the installation file compatibility to Windows XP service pack 2 to no avail.
Funny that it installed fine on my notebook with Adobe AIR latest version running Windows 7.
I'm watching task manager as I'm attempting the install and videoalchemy.exe has some cpu usage then drops to zero activity.
Then Adobe AIR application Installer starts up then cycles to zero cpu activity.
I'm stumped on this one :-(
Thanks again for investing the time on my behalf.
Regards
Stephen

Adobe AIR Application Installer.exe

On my win xp pro sp3 machine from all the Adobe stuff
following software installed only:
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The Secunia scan tool noticed me recently I had old version
of flash player.
It is not right, some days ago just upgraded to 9.0.151.0.
Why I am using the 9.x one see my other thread in the adobe
flash player forum.
In-depth analysis has shown that the old one is really
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Adobe AIR Application Installer.exe is present on this
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What for ???????
I didn't ever install the air application installer on my
own.
It must be one of other three applications I'm using
intentionally.
What of the three application named above has installed AIR ?
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quote:
Originally posted by:
tzeng
You can uninstall AIR by using the uninstall program control
panel. Just like uninstall an application.
AIR doesn't figure on the Add/Remove Programs list.

Adobe Air Application Installer.exe Documentation

Hello All,
i am having severe problems retrieving the documentation for "Adobe Air Application Installer.exe"
We have applied as Publisher for Air Apps here:
http://www.adobe.com/products/air/runtime_distribution1.html
and filled out the form
http://www.adobe.com/cfusion/mmform/index.cfm?name=air_distribution2
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$INSTDIR is the installation target path
$TEMP is a temporary folder, containing the to install Air Application
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hi there,
i got the documentation also, dunno why they make it so hard
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greets from joymoney
ck
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Today I got this
http://help.adobe.com/en_US/AIR/1.5/air_runtime_redist/air_runtime_redist.pdf
http://help.adobe.com/en_US/AIR/1.5/air_runtime_redist/air_runtime_redist.pdf

Adobe AIR Application won't install

Also, tried reinistalling latest version of Adobe AIR but a message appears saying that the latest version of Adobe AIR is already installed, even though I thought I had unistalled it with the help of Microsoft Fix it (i.e. it no longer appeared in the least of programs installed on the computer).
I am using a Samsung laptop with Windows 7.
Following my latest attempt to install the application, I located the Adobe AIR log:
[2013-11-29:20:21:14] Runtime Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-29:20:21:14] Commandline is:
[2013-11-29:20:21:14] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2013-11-29:20:21:18] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2013-11-29:20:21:18] Runtime Installer end with exit code 0
[2013-11-29:20:21:37] Application Installer begin with version 3.9.0.1210 on Windows 7 x86
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[2013-11-29:20:21:37] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
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[2013-11-29:20:21:58] Application Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-29:20:21:58] Commandline is: "C:\Program Files (x86)\Mr Smooth\MrSmooth.1.0F.air"
[2013-11-29:20:21:58] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2013-11-29:20:21:58] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-11-29:20:22:03] Application Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-29:20:22:03] Commandline is: "C:\Program Files (x86)\Mr Smooth\MrSmooth.1.0F.air"
[2013-11-29:20:22:03] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2013-11-29:20:22:03] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

Please note that I managed to resolve this myself by first of all deleting the Adobe AIR folder contained within C\Program Files (x86)\Common Files of my hard drive and then re-attempting the Adobe Air application installation. This immediately caused a prompting of an update to Adobe AIR, which I ran. It seems that the Adobe AIR application installation package contained an older version of Adobe AIR than was already installed within the 'Common Files' folder, and this apparently led to the error (sorry, I cannot explain it any more technical terms than that!).

Incorrect functionality of Embedded tag in html page, displaying object on top of all layers of Adobe air application native window

Title
Incorrect functionality of embed tag in html loader for adobe air development
Description
Problem Description: If we had loaded youtube.com video url in a view stack and navigate to other index of stack or away from we UI screen within the same native window video or embeded tag of flash player or any other embed object will be displayed on top of all screens layer in same position of where the object should be placed in side of html loader only.
Steps to Reproduce:
1) go to http://get.straweb.com/StraWebBrowser/StraWebBrowser.air download and install
2) load 2 tabs and in the 3 tab load video player of youtube.com which will a sample video
before completing the load of 3 tab which trying to load video from youtube.com, navigate to other tabs 1 or 2 in few second once the flash player of youtube.com video player is load it will display in the current tab or UI screen.
3) Try navigating to other tabs than youtube.com loaded tab you see the flash player is on top it stable.
4) navigate to 3 tab and try to navigate to other tab you can observe that so how it will not show that flash player and only visible in that 3 tab which is fine.
Actual Result: Embedded tag of html page displaying on top of all layers of Adobe air application native window
Expected Result: Embedded tag of html page should only displayed in side htmlloader
This you can replicate in any adobe air plugin update and on any Hardware and Environment.
Applicable to all sdk versions of adobe air.

Adobe Bugbase: Bug 3823839 Incorrect functionality of embed tag in html loader for adobe air development

Encrypt/Decrypt pdf files in adobe air applications

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Adobe Air Application 'Going to sleep'?

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