Adobe air apps cannot be installed

Question

Hi,
I have trouble with my PC to install any kind of adobe air app. When I start to install a Adobe air app, I get the UAC request and I confirm it but then the Adobe Air Application Installer.exe *32 is hanging and doing nothing.
When I repeat the process another Adobe Air Application Installer.exe *32 instance is started.
Here is my equipment and what I tried:
Equipment:
Windows 7 professional SP1 64 -Bit
- Reinstalling Adobe air with Revo Uninstaller(cleaning registry) and installing it new with Admin rights.
- Installing Adobe air in Windows XP Sp3 mode
- Multiple apps were tried and when I start them with the SDK, they are working fine.
- No information are available in the windows eventlogs
Any idea  how to solve it or any possibility to start a debug tool to get more information?
Thank you in advance for any input and help!
Cheers,
Dominik

Answer 1

Hi Chris,
I appreciate your support!
Sadly the Microsoft Install and Uninstall Fix It tool does not work, adobe air is still hanging during the app installation.
This is what I have done:
1. Uninstall Adobe air with the Microsoft Tool
2. Install Adobe air new
3. Try to install the app SmartClient.air -> Did not work
4. Try to install the app DesktopiPhone.air -> Did not work
Now I have 4 Adobe air instance in the task manager(see screenshot)
2* Adobe Air Installer
2* Adobe Air Application Installer
Here the install log file:
[2012-09-25:08:54:39] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
[2012-09-25:08:54:39] Commandline is:
[2012-09-25:08:54:39] No installed runtime detected
[2012-09-25:08:54:41] Relaunching with elevation
[2012-09-25:08:54:41] Launching subprocess with commandline c:\users\sd000037\appdata\local\temp\airb183.tmp\adobe air installer.exe -ei
[2012-09-25:08:54:43] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
[2012-09-25:08:54:43] Commandline is: -stdio \\.\pipe\AIR_4324_0 -ei
[2012-09-25:08:54:43] No installed runtime detected
[2012-09-25:08:54:43] Starting silent runtime install. Installing runtime version 3.4.0.2540
[2012-09-25:08:54:43] Installing msi at c:\users\sd000037\appdata\local\temp\airb183.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-09-25:08:54:45] Runtime Installer end with exit code 0
[2012-09-25:08:54:45] Elevated install completed
[2012-09-25:08:55:46] Application Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-25:08:55:46] Commandline is: "D:\Arbeit\SmartOffice\0.07.23 MAIN_10082012_001_BETA\SmartClient.air"
[2012-09-25:08:55:46] Installed runtime (3.4.0.2540) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-09-25:08:57:27] Application Installer begin with version 3.4.0.2540 on Windows XP x86
[2012-09-25:08:57:27] Commandline is: D:\Arbeit\SmartOffice\DesktopiPhone.air
[2012-09-25:08:57:27] Installed runtime (3.4.0.2540) located at c:\Program Files (x86)\Common Files\Adobe AIR
Thanks,
Dominik