Adobe AIR Apps Won't Install!!! Help!

Please help me. Whenever I' try to install adobe air apps i get an error message:
"Something went wrong trying to install this application. Please install the latest version of Adobe AIR from http"//www.adobe.com/go/getair and then try again."
I've downloaded the latest version of adobe air every time and all it says is that my version is up to dat. It still doesnt work. Please help!

According to Adobe system requirement website, AIR is not compatible with os 10.5.7 - http://www.adobe.com/products/air/systemreqs/
Also any issues you have with Adobe products, try their forums - http://forums.adobe.com/index.jspa

Similar Messages

  • Adobe air apps cannot be installed

    Hi,
    I have trouble with my PC to install any kind of adobe air app. When I start to install a Adobe air app, I get the UAC request and I confirm it but then the Adobe Air Application Installer.exe *32 is hanging and doing nothing.
    When I repeat the process another Adobe Air Application Installer.exe *32 instance is started.
    Here is my equipment and what I tried:
    Equipment:
    Windows 7 professional SP1 64 -Bit
    - Reinstalling Adobe air with Revo Uninstaller(cleaning registry) and installing it new with Admin rights.
    - Installing Adobe air in Windows XP Sp3 mode
    - Multiple apps were tried and when I start them with the SDK, they are working fine.
    - No information are available in the windows eventlogs
    Any idea  how to solve it or any possibility to start a debug tool to get more information?
    Thank you in advance for any input and help!
    Cheers,
    Dominik

    Hi Chris,
    I appreciate your support!
    Sadly the Microsoft Install and Uninstall Fix It tool does not work, adobe air is still hanging during the app installation.
    This is what I have done:
    1. Uninstall Adobe air with the Microsoft Tool
    2. Install Adobe air new
    3. Try to install the app SmartClient.air -> Did not work
    4. Try to install the app DesktopiPhone.air -> Did not work
    Now I have 4 Adobe air instance in the task manager(see screenshot)
    2* Adobe Air Installer
    2* Adobe Air Application Installer
    Here the install log file:
    [2012-09-25:08:54:39] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
    [2012-09-25:08:54:39] Commandline is:
    [2012-09-25:08:54:39] No installed runtime detected
    [2012-09-25:08:54:41] Relaunching with elevation
    [2012-09-25:08:54:41] Launching subprocess with commandline c:\users\sd000037\appdata\local\temp\airb183.tmp\adobe air installer.exe -ei
    [2012-09-25:08:54:43] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
    [2012-09-25:08:54:43] Commandline is: -stdio \\.\pipe\AIR_4324_0 -ei
    [2012-09-25:08:54:43] No installed runtime detected
    [2012-09-25:08:54:43] Starting silent runtime install. Installing runtime version 3.4.0.2540
    [2012-09-25:08:54:43] Installing msi at c:\users\sd000037\appdata\local\temp\airb183.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
    [2012-09-25:08:54:45] Runtime Installer end with exit code 0
    [2012-09-25:08:54:45] Elevated install completed
    [2012-09-25:08:55:46] Application Installer begin with version 3.4.0.2540 on Windows XP x86
    [2012-09-25:08:55:46] Commandline is: "D:\Arbeit\SmartOffice\0.07.23 MAIN_10082012_001_BETA\SmartClient.air"
    [2012-09-25:08:55:46] Installed runtime (3.4.0.2540) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2012-09-25:08:57:27] Application Installer begin with version 3.4.0.2540 on Windows XP x86
    [2012-09-25:08:57:27] Commandline is: D:\Arbeit\SmartOffice\DesktopiPhone.air
    [2012-09-25:08:57:27] Installed runtime (3.4.0.2540) located at c:\Program Files (x86)\Common Files\Adobe AIR
    Thanks,
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  • Adobe AIR Application won't install

    Also, tried reinistalling latest version of Adobe AIR but a message appears saying that the latest version of Adobe AIR is already installed, even though I thought I had unistalled it with the help of Microsoft Fix it (i.e. it no longer appeared in the least of programs installed on the computer).
    I am using a Samsung laptop with Windows 7.
    Following my latest attempt to install the application, I located the Adobe AIR log:
    [2013-11-29:20:21:14] Runtime Installer begin with version 3.9.0.1210 on Windows 7 x86
    [2013-11-29:20:21:14] Commandline is:
    [2013-11-29:20:21:14] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2013-11-29:20:21:18] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2013-11-29:20:21:18] Runtime Installer end with exit code 0
    [2013-11-29:20:21:37] Application Installer begin with version 3.9.0.1210 on Windows 7 x86
    [2013-11-29:20:21:37] Commandline is: "C:\Program Files (x86)\Mr Smooth\MrSmooth.1.0F.air"
    [2013-11-29:20:21:37] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2013-11-29:20:21:37] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
    [2013-11-29:20:21:58] Application Installer begin with version 3.9.0.1210 on Windows 7 x86
    [2013-11-29:20:21:58] Commandline is: "C:\Program Files (x86)\Mr Smooth\MrSmooth.1.0F.air"
    [2013-11-29:20:21:58] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2013-11-29:20:21:58] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
    [2013-11-29:20:22:03] Application Installer begin with version 3.9.0.1210 on Windows 7 x86
    [2013-11-29:20:22:03] Commandline is: "C:\Program Files (x86)\Mr Smooth\MrSmooth.1.0F.air"
    [2013-11-29:20:22:03] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2013-11-29:20:22:03] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

    Please note that I managed to resolve this myself by first of all deleting the Adobe AIR folder contained within C\Program Files (x86)\Common Files of my hard drive and then re-attempting the Adobe Air application installation. This immediately caused a prompting of an update to Adobe AIR, which I ran. It  seems that the Adobe AIR application installation package contained an older version of Adobe AIR than was already installed within the 'Common Files' folder, and this apparently led to the error (sorry, I cannot explain it any more technical terms than that!).

  • Adobe air app integration with mac help

    Hi  all,
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  • Adobe AIR apps won't open

    I have all of the sudden had issues with all of my AIR applications. I recently tried installing 2 new ones and the icon will bounce in my dock for a few seconds before disappearing as if it were quitting before anything happened. Installations of the apps seem fine, but the app just won't open. Seesmic desktop told me that I could not update, as well. Something about checking my logs, but to my knowledge I haven't messed with AIR since I got Seesmic. Should I uninstall then reinstall?

    Hi,
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  • IOS AIR app won't install with new certificates

    I've been devloping my first iOS app in AIR for a few months. Testing on up to 3 devices has gone fine. It's time to submit to the app store. I'm developing for a client who wants the app in their name in the app store. So they set up an Apple iOS developer account and gave me access. When I made a new set of certificates and profiles with the new account the app failed to install on my testing device. I've remade all the certificates multiple times and double checked that I have the correct UUID and am not using a distribution profile.
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    Hi, you need to apply a migration signature. For more information, please refer to http://help.adobe.com/en_US/AIR/1.5/devappsflex/WS5b3ccc516d4fbf351e63e3d118666ade46-7ff0. html#WSFAB6E5EB-316A-42b0-81A3-0BC232ACD99A
    Thanks,
    Jian

  • Need configure wifi, but adobe air cd won't install, why?

    Am trying to configure wifi after installing new motorola wireless modem sbg901 and am trying to run the cd wifi instrux.
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    Thanks for that link.  Got it downloaded.
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  • Adobe Air Linux won't install on Eee PC

    Hi - I've been getting some advice on this from @smmehadi on
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    Hello everybody.
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