Adobe AIR can't install on Vista
nothing happened after double click.
Hi Steven,
If you're still having problems installing AIR can you try the following steps:
1. Uninstall the AIR runtime
2. Delete all left over AIR directories and files. This includes the following directories:
C:\Program Files\Common Files\Adobe AIR
C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com
C:\Users\username\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com
C:\Users\username\AppData\Local\Adobe\AIR
C:\Users\username\AppData\Roaming\Adobe\AIR
C:\ProgramData\Adobe\AIR
3. Install AIR 2.5.1 again
Thanks,
Chris
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Adobe Air will not install on Vista
Attached are the installation logs
[2011-01-22:09:41:38] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:09:41:38] Commandline is: -silent
[2011-01-22:09:41:38] Installed runtime (1.5.2.8900) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:09:41:38] Starting silent runtime update. Updating runtime from version 1.5.2.8900 to version 2.5.1.17730
[2011-01-22:09:41:38] Installing msi at c:\users\steven\appdata\local\temp\air8eb8.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-22:09:41:46] Runtime Installer end with exit code 0
[2011-01-22:09:50:20] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:09:50:20] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:09:50:20] Commandline is: -eula
[2011-01-22:09:50:20] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:09:50:21] Starting eula display
[2011-01-22:09:50:25] Finished eula display
[2011-01-22:09:50:48] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:09:50:48] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:09:50:48] Commandline is: -eula
[2011-01-22:09:50:48] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:09:50:49] Starting eula display
[2011-01-22:09:50:52] Finished eula display
[2011-01-22:09:50:52] Runtime Installer end with exit code 0
[2011-01-22:09:50:52] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:09:57:33] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:09:57:33] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:09:57:33] Commandline is: -eula
[2011-01-22:09:57:33] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:09:57:33] Starting eula display
[2011-01-22:09:57:36] Finished eula display
[2011-01-22:09:57:38] Finished eula display
[2011-01-22:09:57:38] Runtime Installer end with exit code 0
[2011-01-22:09:57:38] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:09:57:50] Finished eula display
[2011-01-22:09:57:50] Runtime Installer end with exit code 0
[2011-01-22:09:57:50] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:10:05:01] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:10:05:01] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:10:05:01] Commandline is: -eula
[2011-01-22:10:05:01] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:10:05:02] Starting eula display
[2011-01-22:10:05:03] Finished eula display
[2011-01-22:10:14:39] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:10:14:39] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:10:14:40] Commandline is: -eula
[2011-01-22:10:14:40] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:10:14:41] Starting eula display
[2011-01-22:10:14:44] Finished eula display
[2011-01-22:17:26:18] Finished eula display
[2011-01-22:17:26:18] Runtime Installer end with exit code 0
[2011-01-22:17:26:18] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:17:26:25] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:17:26:25] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:26:25] Commandline is: -eula
[2011-01-22:17:26:25] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:26:25] Starting eula display
[2011-01-22:17:26:27] Finished eula display
[2011-01-22:17:26:40] Finished eula display
[2011-01-22:17:26:40] Runtime Installer end with exit code 0
[2011-01-22:17:26:41] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:17:27:52] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:17:27:52] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:27:52] Commandline is: -eula
[2011-01-22:17:27:52] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:27:52] Starting eula display
[2011-01-22:17:27:54] Finished eula display
[2011-01-22:17:28:07] Finished eula display
[2011-01-22:17:28:07] Runtime Installer end with exit code 0
[2011-01-22:17:28:07] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:17:31:02] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:31:02] Commandline is:
[2011-01-22:17:31:02] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:31:08] Runtime Installer end with exit code 0
[2011-01-22:17:31:15] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:17:31:15] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:31:15] Commandline is: -eula
[2011-01-22:17:31:15] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:31:15] Starting eula display
[2011-01-22:17:31:22] Finished eula display
[2011-01-22:17:31:22] Runtime Installer end with exit code 0
[2011-01-22:17:31:22] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:17:31:33] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:17:31:33] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:31:33] Commandline is: -eula
[2011-01-22:17:31:33] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:31:33] Starting eula display
[2011-01-22:17:32:05] Finished eula display
[2011-01-22:17:32:05] Runtime Installer end with exit code 0
[2011-01-22:17:32:06] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:17:35:31] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:17:35:31] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:35:31] Commandline is: -eula
[2011-01-22:17:35:31] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:35:31] Starting eula display
[2011-01-22:17:35:33] Finished eula display
[2011-01-22:17:36:15] Finished eula display
[2011-01-22:17:36:15] Runtime Installer end with exit code 0
[2011-01-22:17:36:15] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:17:41:23] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:41:23] Commandline is: -arp:uninstall
[2011-01-22:17:41:23] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:41:25] Relaunching with elevation
[2011-01-22:17:41:25] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-01-22:17:41:25] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:41:25] Commandline is: -stdio \\.\pipe\AIR_2052_0 -eu
[2011-01-22:17:41:25] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:41:26] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-01-22:17:41:26] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-22:17:41:29] Runtime Installer end with exit code 0
[2011-01-22:17:41:29] Elevated install completed
[2011-01-22:17:41:29] Runtime Installer end with exit code 0
[2011-01-22:17:55:13] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:55:13] Commandline is:
[2011-01-22:17:55:13] No installed runtime detected
[2011-01-22:17:55:15] Relaunching with elevation
[2011-01-22:17:55:15] Launching subprocess with commandline c:\users\steven\appdata\local\temp\aird8f.tmp\adobe air installer.exe -ei
[2011-01-22:17:55:15] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:55:15] Commandline is: -stdio \\.\pipe\AIR_828_0 -ei
[2011-01-22:17:55:15] No installed runtime detected
[2011-01-22:17:55:15] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-22:17:55:15] Installing msi at c:\users\steven\appdata\local\temp\aird8f.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-22:17:55:18] Runtime Installer end with exit code 0
[2011-01-22:17:55:18] Elevated install completed
[2011-01-22:17:55:20] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:17:55:20] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:17:55:26] Runtime Installer end with exit code 7
[2011-01-22:17:55:55] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:55:55] Commandline is:
[2011-01-22:17:55:55] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:55:58] Runtime Installer end with exit code 0
[2011-01-22:17:56:10] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:56:10] Commandline is:
[2011-01-22:17:56:10] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:56:12] Runtime Installer end with exit code 0
[2011-01-22:17:56:19] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:56:19] Commandline is:
[2011-01-22:17:56:19] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:56:21] Runtime Installer end with exit code 0
[2011-01-22:17:57:17] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:57:17] Commandline is: -arp:uninstall
[2011-01-22:17:57:17] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:57:19] Relaunching with elevation
[2011-01-22:17:57:19] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-01-22:17:57:20] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:57:20] Commandline is: -stdio \\.\pipe\AIR_3372_0 -eu
[2011-01-22:17:57:20] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:17:57:20] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-01-22:17:57:20] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-22:17:57:21] Runtime Installer end with exit code 0
[2011-01-22:17:57:21] Elevated install completed
[2011-01-22:17:57:21] Runtime Installer end with exit code 0
[2011-01-22:17:57:43] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:57:43] Commandline is:
[2011-01-22:17:57:43] No installed runtime detected
[2011-01-22:17:57:45] Relaunching with elevation
[2011-01-22:17:57:45] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air5c6a.tmp\adobe air installer.exe -ei
[2011-01-22:17:57:46] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:17:57:46] Commandline is: -stdio \\.\pipe\AIR_3132_0 -ei
[2011-01-22:17:57:46] No installed runtime detected
[2011-01-22:17:57:46] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-22:17:57:46] Installing msi at c:\users\steven\appdata\local\temp\air5c6a.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-22:17:57:47] Runtime Installer end with exit code 0
[2011-01-22:17:57:47] Elevated install completed
[2011-01-22:17:57:49] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:17:57:49] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:18:00:00] Runtime Installer end with exit code 7
[2011-01-22:18:06:30] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:18:06:30] Commandline is:
[2011-01-22:18:06:30] No installed runtime detected
[2011-01-22:18:06:32] Relaunching with elevation
[2011-01-22:18:06:32] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air6511.tmp\adobe air installer.exe -ei
[2011-01-22:18:06:32] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:18:06:32] Commandline is: -stdio \\.\pipe\AIR_4664_0 -ei
[2011-01-22:18:06:32] No installed runtime detected
[2011-01-22:18:06:32] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-22:18:06:32] Installing msi at c:\users\steven\appdata\local\temp\air6511.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-22:18:06:38] Runtime Installer end with exit code 0
[2011-01-22:18:06:38] Elevated install completed
[2011-01-22:18:06:42] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:18:06:42] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:18:06:45] Runtime Installer end with exit code 7
[2011-01-22:18:23:49] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:18:23:49] Commandline is:
[2011-01-22:18:23:49] No installed runtime detected
[2011-01-22:18:23:51] Relaunching with elevation
[2011-01-22:18:23:51] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air732c.tmp\adobe air installer.exe -ei
[2011-01-22:18:23:52] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:18:23:52] Commandline is: -stdio \\.\pipe\AIR_3356_0 -ei
[2011-01-22:18:23:52] No installed runtime detected
[2011-01-22:18:23:52] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-22:18:23:52] Installing msi at c:\users\steven\appdata\local\temp\air732c.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-22:18:23:58] Runtime Installer end with exit code 0
[2011-01-22:18:23:59] Elevated install completed
[2011-01-22:18:24:00] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:18:24:00] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:18:26:07] Runtime Installer end with exit code 7
[2011-01-22:18:40:41] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:18:40:41] Commandline is:
[2011-01-22:18:40:41] No installed runtime detected
[2011-01-22:18:40:43] Relaunching with elevation
[2011-01-22:18:40:43] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air3d5d.tmp\adobe air installer.exe -ei
[2011-01-22:18:40:44] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:18:40:44] Commandline is: -stdio \\.\pipe\AIR_3664_0 -ei
[2011-01-22:18:40:44] No installed runtime detected
[2011-01-22:18:40:44] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-22:18:40:44] Installing msi at c:\users\steven\appdata\local\temp\air3d5d.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-22:18:40:51] Runtime Installer end with exit code 0
[2011-01-22:18:40:51] Elevated install completed
[2011-01-22:18:40:53] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:18:40:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-22:18:41:02] Runtime Installer end with exit code 7
[2011-01-22:18:44:01] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:18:44:01] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:18:44:01] Commandline is: -eula
[2011-01-22:18:44:01] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:18:44:02] Starting eula display
[2011-01-22:18:44:03] Finished eula display
[2011-01-22:18:44:15] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-22:18:44:15] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-22:18:44:15] Commandline is: -eula
[2011-01-22:18:44:15] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-22:18:44:15] Starting eula display
[2011-01-22:18:44:17] Finished eula display
[2011-01-22:18:44:19] Finished eula display
[2011-01-22:18:44:19] Runtime Installer end with exit code 0
[2011-01-22:18:44:19] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-22:18:44:20] Finished eula display
[2011-01-22:18:44:20] Runtime Installer end with exit code 0
[2011-01-22:18:44:21] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-23:14:38:20] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:14:38:20] Commandline is:
[2011-01-23:14:38:20] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-23:14:38:23] Runtime Installer end with exit code 0
[2011-01-23:14:38:37] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:14:38:37] Commandline is: -arp:uninstall
[2011-01-23:14:38:37] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-23:14:38:39] Relaunching with elevation
[2011-01-23:14:38:39] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-01-23:14:38:39] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:14:38:39] Commandline is: -stdio \\.\pipe\AIR_5888_0 -eu
[2011-01-23:14:38:39] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-23:14:38:39] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-01-23:14:38:39] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-23:14:38:41] Runtime Installer end with exit code 0
[2011-01-23:14:38:41] Elevated install completed
[2011-01-23:14:38:41] Runtime Installer end with exit code 0
[2011-01-23:14:38:53] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:14:38:53] Commandline is:
[2011-01-23:14:38:53] No installed runtime detected
[2011-01-23:14:38:55] Relaunching with elevation
[2011-01-23:14:38:55] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air868d.tmp\adobe air installer.exe -ei
[2011-01-23:14:38:56] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:14:38:56] Commandline is: -stdio \\.\pipe\AIR_2944_0 -ei
[2011-01-23:14:38:56] No installed runtime detected
[2011-01-23:14:38:56] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-23:14:38:56] Installing msi at c:\users\steven\appdata\local\temp\air868d.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-23:14:38:57] Runtime Installer end with exit code 0
[2011-01-23:14:38:57] Elevated install completed
[2011-01-23:14:38:59] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-23:14:38:59] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-23:14:39:05] Runtime Installer end with exit code 7
[2011-01-23:16:57:56] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:16:57:56] Commandline is:
[2011-01-23:16:57:56] No installed runtime detected
[2011-01-23:16:58:00] Relaunching with elevation
[2011-01-23:16:58:00] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air563a.tmp\adobe air installer.exe -ei
[2011-01-23:16:58:01] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:16:58:01] Commandline is: -stdio \\.\pipe\AIR_1556_0 -ei
[2011-01-23:16:58:01] No installed runtime detected
[2011-01-23:16:58:01] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-23:16:58:01] Installing msi at c:\users\steven\appdata\local\temp\air563a.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-23:16:58:08] Runtime Installer end with exit code 0
[2011-01-23:16:58:08] Elevated install completed
[2011-01-23:16:58:12] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-23:16:58:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-23:16:58:17] Runtime Installer end with exit code 7
[2011-01-23:18:12:24] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:18:12:25] Commandline is:
[2011-01-23:18:12:25] No installed runtime detected
[2011-01-23:18:12:36] Relaunching with elevation
[2011-01-23:18:12:36] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air56b7.tmp\adobe air installer.exe -ei
[2011-01-23:18:12:37] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:18:12:37] Commandline is: -stdio \\.\pipe\AIR_3836_0 -ei
[2011-01-23:18:12:37] No installed runtime detected
[2011-01-23:18:12:37] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-23:18:12:37] Installing msi at c:\users\steven\appdata\local\temp\air56b7.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-23:18:12:40] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]
[2011-01-23:18:12:40] Rolling back install of c:\users\steven\appdata\local\temp\air56b7.tmp\setup.msi
[2011-01-23:18:12:40] Rollback complete
[2011-01-23:18:12:40] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]
[2011-01-23:18:12:40] Runtime Installer end with exit code 7
[2011-01-23:18:12:45] Runtime Installer end with exit code 7
[2011-01-23:18:12:49] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:18:12:49] Commandline is:
[2011-01-23:18:12:49] No installed runtime detected
[2011-01-23:18:12:59] Relaunching with elevation
[2011-01-23:18:12:59] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air24bf.tmp\adobe air installer.exe -ei
[2011-01-23:18:12:59] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:18:12:59] Commandline is: -stdio \\.\pipe\AIR_1056_0 -ei
[2011-01-23:18:12:59] No installed runtime detected
[2011-01-23:18:13:00] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-23:18:13:00] Installing msi at c:\users\steven\appdata\local\temp\air24bf.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-23:18:13:03] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]
[2011-01-23:18:13:03] Rolling back install of c:\users\steven\appdata\local\temp\air24bf.tmp\setup.msi
[2011-01-23:18:13:03] Rollback complete
[2011-01-23:18:13:03] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]
[2011-01-23:18:13:03] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]
[2011-01-23:18:13:09] Runtime Installer end with exit code 7
[2011-01-23:18:37:29] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:18:37:29] Commandline is:
[2011-01-23:18:37:29] No installed runtime detected
[2011-01-23:18:37:33] Relaunching with elevation
[2011-01-23:18:37:33] Launching subprocess with commandline c:\users\steven\appdata\local\temp\airf18f.tmp\adobe air installer.exe -ei
[2011-01-23:18:37:33] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:18:37:33] Commandline is: -stdio \\.\pipe\AIR_2736_0 -ei
[2011-01-23:18:37:33] No installed runtime detected
[2011-01-23:18:37:33] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-23:18:37:33] Installing msi at c:\users\steven\appdata\local\temp\airf18f.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-23:18:37:39] Runtime Installer end with exit code 0
[2011-01-23:18:37:40] Elevated install completed
[2011-01-23:18:37:42] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-23:18:37:42] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-23:18:37:44] Runtime Installer end with exit code 7
[2011-01-23:19:54:46] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:19:54:46] Commandline is: -arp:uninstall
[2011-01-23:19:54:46] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-23:19:54:49] Relaunching with elevation
[2011-01-23:19:54:49] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-01-23:19:54:50] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-23:19:54:50] Commandline is: -stdio \\.\pipe\AIR_3460_0 -eu
[2011-01-23:19:54:50] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-23:19:54:50] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-01-23:19:54:50] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-23:19:54:52] Runtime Installer end with exit code 0
[2011-01-23:19:54:53] Elevated install completed
[2011-01-23:19:54:53] Runtime Installer end with exit code 0
[2011-01-24:19:15:04] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:19:15:04] Commandline is:
[2011-01-24:19:15:04] No installed runtime detected
[2011-01-24:19:15:06] Relaunching with elevation
[2011-01-24:19:15:06] Launching subprocess with commandline c:\users\steven\appdata\local\temp\airc17a.tmp\adobe air installer.exe -ei
[2011-01-24:19:15:07] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:19:15:07] Commandline is: -stdio \\.\pipe\AIR_3652_0 -ei
[2011-01-24:19:15:07] No installed runtime detected
[2011-01-24:19:15:07] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-24:19:15:07] Installing msi at c:\users\steven\appdata\local\temp\airc17a.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-24:19:15:09] Runtime Installer end with exit code 0
[2011-01-24:19:15:10] Elevated install completed
[2011-01-24:19:15:11] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-24:19:15:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-24:19:15:13] Runtime Installer end with exit code 7
[2011-01-24:20:12:38] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:20:12:38] Commandline is:
[2011-01-24:20:12:38] No installed runtime detected
[2011-01-24:20:12:41] Relaunching with elevation
[2011-01-24:20:12:41] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air4385.tmp\adobe air installer.exe -ei
[2011-01-24:20:12:42] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:20:12:42] Commandline is: -stdio \\.\pipe\AIR_284_0 -ei
[2011-01-24:20:12:42] No installed runtime detected
[2011-01-24:20:12:42] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-24:20:12:42] Reinstalling c:\users\steven\appdata\local\temp\air4385.tmp\setup.msi
[2011-01-24:20:12:47] Runtime Installer end with exit code 0
[2011-01-24:20:12:47] Elevated install completed
[2011-01-24:20:12:49] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-24:20:12:49] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-24:20:12:56] Runtime Installer end with exit code 7
[2011-01-24:20:34:36] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:20:34:36] Commandline is: -arp:uninstall
[2011-01-24:20:34:36] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:20:34:38] Relaunching with elevation
[2011-01-24:20:34:38] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-01-24:20:34:39] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:20:34:39] Commandline is: -stdio \\.\pipe\AIR_548_0 -eu
[2011-01-24:20:34:39] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:20:34:39] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-01-24:20:34:39] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-24:20:34:39] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1601" errorID=0]
[2011-01-24:20:34:39] Rollback complete
[2011-01-24:20:34:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1601" errorID=0]
[2011-01-24:20:34:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1601" errorID=0]
[2011-01-24:20:34:39] Runtime Installer end with exit code 7
[2011-01-24:20:34:41] Runtime Installer end with exit code 7
[2011-01-24:21:17:36] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-24:21:17:37] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-24:21:17:38] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:21:17:38] Commandline is: -eula
[2011-01-24:21:17:38] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:21:17:39] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:21:17:39] Commandline is: -eula
[2011-01-24:21:17:39] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:21:17:55] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-24:21:17:56] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-24:21:17:56] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:21:17:56] Commandline is: -eula
[2011-01-24:21:17:56] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:21:17:57] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:21:17:57] Commandline is: -eula
[2011-01-24:21:17:57] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:21:17:58] Starting eula display
[2011-01-24:21:17:58] Starting eula display
[2011-01-24:21:17:59] Starting eula display
[2011-01-24:21:18:02] Finished eula display
[2011-01-24:21:18:02] Runtime Installer end with exit code 0
[2011-01-24:21:18:03] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-24:21:18:03] Finished eula display
[2011-01-24:21:18:03] Runtime Installer end with exit code 0
[2011-01-24:21:18:03] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-24:21:18:04] Finished eula display
[2011-01-24:21:18:04] Runtime Installer end with exit code 0
[2011-01-24:21:18:05] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-24:21:18:06] Finished eula display
[2011-01-24:21:18:37] Finished eula display
[2011-01-24:21:18:37] Runtime Installer end with exit code 0
[2011-01-24:21:18:38] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-01-24:22:11:37] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:22:11:37] Commandline is:
[2011-01-24:22:11:37] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:22:11:41] Runtime Installer end with exit code 0
[2011-01-24:22:12:00] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:22:12:00] Commandline is: -arp:uninstall
[2011-01-24:22:12:00] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:22:12:02] Relaunching with elevation
[2011-01-24:22:12:02] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-01-24:22:12:02] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:22:12:02] Commandline is: -stdio \\.\pipe\AIR_160_0 -eu
[2011-01-24:22:12:02] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:22:12:03] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-01-24:22:12:03] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-24:22:12:08] Runtime Installer end with exit code 0
[2011-01-24:22:12:08] Elevated install completed
[2011-01-24:22:12:08] Runtime Installer end with exit code 0
[2011-01-24:22:12:23] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:22:12:23] Commandline is:
[2011-01-24:22:12:23] No installed runtime detected
[2011-01-24:22:12:26] Relaunching with elevation
[2011-01-24:22:12:26] Launching subprocess with commandline c:\users\steven\appdata\local\temp\air1c46.tmp\adobe air installer.exe -ei
[2011-01-24:22:12:29] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:22:12:29] Commandline is: -stdio \\.\pipe\AIR_2676_0 -ei
[2011-01-24:22:12:29] No installed runtime detected
[2011-01-24:22:12:29] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-01-24:22:12:29] Installing msi at c:\users\steven\appdata\local\temp\air1c46.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-01-24:22:12:32] Runtime Installer end with exit code 0
[2011-01-24:22:12:32] Elevated install completed
[2011-01-24:22:12:34] Elevated install failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-24:22:12:34] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-01-24:22:12:38] Runtime Installer end with exit code 7
[2011-01-24:22:13:11] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-01-24:22:13:12] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
[2011-01-24:22:13:12] Commandline is: -eula
[2011-01-24:22:13:12] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-24:22:13:12] Starting eula display
[2011-01-24:22:13:15] Finished eula displayHi Steven,
If you're still having problems installing AIR can you try the following steps:
1. Uninstall the AIR runtime
2. Delete all left over AIR directories and files. This includes the following directories:
C:\Program Files\Common Files\Adobe AIR
C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com
C:\Users\username\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com
C:\Users\username\AppData\Local\Adobe\AIR
C:\Users\username\AppData\Roaming\Adobe\AIR
C:\ProgramData\Adobe\AIR
3. Install AIR 2.5.1 again
Thanks,
Chris -
HELP! - Can't update Adobe Air Apps - Application Install Error
I have several Adobe Air Apps on my Mac OSX (10.9.4) MackBook Pro. They won't update due to the following Install Error.
"The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author."
Following the above instructions, I've been contacting the authors of my Adobe Air Apps and they are telling me that it is not their problem. The Apps should simply update without difficulty.
I searched the "Google" and found no fix other than uninstall and reinstall Adobe Air. Did this and the problem persists.
If you can help me get beyond this issue and back to productivity, I'd be very appreciative.
Thanks!
DavidI had a similar problem when trying to install Zinio.air. I have made it all work out. What i did was remove Adobe Air 15 entirely from the Utiliites and Library/ accounts and preferences. I then downloaded Adobe Air 13 and installed and then clicked on Zinio .air and it all installed ok. I also had to temporarily change security settings from Apple approved to Anywhere. All functioning now.
-
"This Application requires Adobe Air to be installed"
Hey guys
I got my self a project which i need to use on the emulator.
But every time i publish my flash project to the emulator, i get an error saying
"This Application requires Adobe Air to be installed" eventho i do have Adobe Air installed & updated
In case it matters i have the Runtime_Emulator_Froyo_20100930 installed and i use Vista SP1.
Hopefully somebody can help me out here
Thanks in advanceNo No, Sorry aha I installed Windows 8, which was fine. I didnt like it much so I tried doing a system restore assuming I could just go back to Windows 7 (What my friend told me). I found out eventually I couldnt obviously, but before I found out I figured the "Reset Your PC" option would be like a system restore and would go back to Windows 7. All my Programmes got deleted, which I was fine about so I just went to go install them again but Photoshop is telling me I cant install it due to not having the system requirements. But the only requirement I believe I dont have is Windows 7, but like I said before... I've seen others with Windows 8 having Photoshop..
A system Image Backup, nope.. I dont. My friend told me that it was just a trial and I would go back to Windows 7 once the trial is up. (I should do my own research in future)
I hope this was clear enough, again it's pretty late and I'm just stressed over loosing everything. Thank you for getting back to me so soon also - Any other tips on how to maybe get it? I dont think I have any traces of Adobe left since all my programmes got deleted, the only other thing I have is Adobe Flash. -
Adobe AIR won't install - Windows 7 Ultimate x64
"Sorry, an error has occurred.
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
Well, I asked myself and verified that I am allowed to install any programs I wish to at will.
I even toyed with adding extra permissions for the .exe and shortcut [see below], to no avail.
I also checked your Adobe AIR installation troubleshooter section before posting. Unfortunately, none of the solutions 100% applied to my circumstances or OS, yet I tried a few anyway and had it confirmed by a Windows dialogue that I need not have bothered as it assured me that they weren't applicable in my case.
I found another thread like mine where somebody suggested creating a shortcut with an additional -uninstall parameter added to the .exe path. It didn't work.
I used Microsoft's Installation Cleanup Utility and that didn't work to "un-confuse" the installer either.
Do you have any more suggestions?
Adobe AIR came with the HTC Sync program for my phone, which appears to have dependencies on it where it won't completely work without it.
Thanks in advance for any input.
ps. I created a new thread because I couldn't find the "reply" button on a similarly unresolved thread regarding Adobe AIR installation issues on Windows 7.I would like to say thanks to artrose54 and to playswithtech for their thoughtful responses to my problem. I finally figured out which number I was to delete, and then, having made a copy of the number in notepad, deleted it. Upon a restart to my computer I then was able to download adobe air 2.7. I found that I still could not download the shutterfly express uploader, however; so I applied the same approach. I went looking for the number in the registry that corresponded to the uploader. I deleted it; restarted the computer; returned to shutterfly; and then was able to download the express uploader. I am sure I will find other uses for Adobe Air in the future.
From: artrose54 <[email protected]>
To: Sandra Buchin <[email protected]>
Sent: Sunday, June 26, 2011 12:37 PM
Subject: Re: Adobe AIR won't install - Windows 7 Ultimate x64
Hi everyone,
Here is the fix that worked for me,
You need to go to start run and type in regedit
now press ctrl+f for find and type in "adobe air" without the quotes then click find next
the first entry it finds is the one I deleted, it is a long number on left side of screen that is greyed just right click and delete it
I then rebooted the computer and ran adobe air installation
and it worked with out a problem
The adobe air log file really doesn't tell u anything but where it tried to find the setup.msi file
but it doesn't exist because of the registry entry that needs to be deleted which is what causes the error
If u r not sure of editing the registry then maybe you know someone that can help you
I hope this helps you out it worked for me -
LR5 I can´t installing in Vista....why not?
Hello, my name is Kai and my problem is with the installing LR5 in Vista.
I can´t installing in Vista....why not?System requirements for LR5
Windows
Intel® Pentium® 4 or AMD Athlon® 64 processor*
DirectX 10–capable or later graphics card
Windows 7 with Service Pack 1, Windows 8, or Windows 8.1
2GB of RAM (4GB recommended)
2GB of available hard-disk space
1024x768 display
DVD-ROM drive required if purchasing Adobe® Photoshop® Lightroom® retail boxed version
Internet connection required for Internet-based services† -
"It seems like Adobe Air is not installed. Please install it!" Error during Plugin Installation
Hello
I get this Error Message after I tried to install "typeDNA" latest Version 2.2.0:
"It seems like Adobe Air is not installed. Please install it!"
If I press OK Button "Setup" says:
"Runtime Error (at 17:233):
Runtime Error (at 1:46):
Internal Error: An Attempt was made to expand the "app" constant before it was initialized"
Befor that I updated Adobe AIR to latest Version (3?) with no Problems.
Log:
[2011-11-04:02:19:36] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86
[2011-11-04:02:19:36] Commandline is:
[2011-11-04:02:19:36] No installed runtime detected
[2011-11-04:02:19:39] Relaunching with elevation
[2011-11-04:02:19:39] Launching subprocess with commandline c:\users\julian~1\appdata\local\temp\air1ff0.tmp\adobe air installer.exe -ei
[2011-11-04:02:19:42] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86
[2011-11-04:02:19:42] Commandline is: -stdio \\.\pipe\AIR_1984_0 -ei
[2011-11-04:02:19:42] No installed runtime detected
[2011-11-04:02:19:42] Starting silent runtime install. Installing runtime version 3.0.0.4080
[2011-11-04:02:19:42] Installing msi at c:\users\julian~1\appdata\local\temp\air1ff0.tmp\setup.msi with guid {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}
[2011-11-04:02:19:42] Runtime Installer end with exit code 0
[2011-11-04:02:19:43] Elevated install completed
[2011-11-04:02:19:46] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-11-04:02:19:46] Runtime Installer end with exit code 0
[2011-11-04:02:19:46] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86
[2011-11-04:02:19:46] Commandline is: -installupdatecheck
[2011-11-04:02:19:46] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-04:02:19:47] Performing pingback request
[2011-11-04:02:19:47] Starting runtime background update check
[2011-11-04:02:19:47] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.0.0.4080/update
[2011-11-04:02:19:47] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.0.0.4080/update to C:\Users\Julian Friedrich\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-11-04:02:19:47] Runtime update not available
[2011-11-04:02:19:47] Unpackaging cancelled
[2011-11-04:02:19:47] Runtime Installer end with exit code 0
After unsintall and Installation same thing. thx for youre help.No Solutions? =(
-
Adobe Air will not install. Prior to attempted reinstall, it would not update.
Adobe Air will not install / reinstall. Prior to attempt to reinstall, it would not update. The automatic "update now" button was greyed out, but the "update later" button was active.
Here is what my system administrator wrote:
1. Right-Click on the installer, clicked 'Show Package
Contents' and attempted to install from the MasOS folder. This
provided an interesting error in the terminal window, however still
did not install.
2. From there, I opened 'Console' (found in Applications
--> Utilities) and dug through the install error logs. Pinned
the issue down to AIR trying to update / use files that were
already in use.
3. Restarted the computer under the primary admin account
(the account used to setup the computer) and installed successfully
from there. -
Adobe Aire will not install? I am new to this site and I have never seen one more difficult to navigate ! Every time I click I get asked to subscribe to something else it seems. What a bunch of hucksters !!
Andrewi dont know if this is any help to you...
http://www.cruciallimit.com/blog/?p=74
seems a few people are having probs with this. -
Is adobe air necessary to install Adobe Reader X v10.1.17
Is adobe air necessary to install Adobe Reader X v10.1.17
No.
P.S. there is no such version 10.1.17; the latest 10.x version is 10.1.8 -
Why ADOBE Air Can't Download In Internet Download Manager And My PC
http://mmdladmin.corp.adobe.com/air/win/download/3.2/AdobeAIRInstaller.exe (Cannot Found Server)
And This:
If you find a solution, Please Contact Me: [email protected]Not,, I'm Not California,, But Indonesia
Pada 27 Maret 2012 19:31, Chris Campbell <[email protected]> menulis:
Re: Adobe AIR Can't Download created by Chris Campbell<http://forums.adobe.com/people/chris.campbell>in
Installation Issues - View the full discussion<http://forums.adobe.com/message/4296567#4296567 -
Can individual Adobe Air apps be installed without local admin permission into a user-owned folder?
Is this a supported scenario?
Windows 7 PC.
Adobe Air runtime (latest; 4.0) has been installed by an administrator using a local admin account and the eulaAccepted file is present under the "All Users" profile.
User logs in using her own account which does not have local admin rights.
User downloads an Air app and tries to install it to C:\Users\<username> where she has full write permissions to the disk.
What I observe when acting as the User is that the Windows UAC (security escalation to local admin rights) dialog pops up. Can anyone clearly state what the Adobe Air installer is doing that requires the UAC escalation when installing an app to a user's folder? Thanks.Thanks for your reply, Chris. We're working around these problems by deploying the Air runtime + the application separately using an administration tool, which is fine for now.
I logged the question because I don't see any registry edits or privileged folder access taking place. I suspect that the UAC escalation has something to do with the "eulaAccepted" file; checking that it exists. I doubt that escalated permissions are really required for this. In the long term, it'd be good if this "use case" could be added to the test cycle of Air; perhaps the UAC dialog could be avoided, improving the flexibility of deployment options.
Ideally the test would start with an adminstrator-installed Air package *without* the EULA being accepted. The user should be able to install apps and approve the EULA without the UAC dialog popping up at all. -
Unable to Install Adobe Air 2.0 on Windows Vista
I have been having trouble with Adobe Air for a while now. I had Adobe Air installed for TweetDeck, but in the past couple months, every time I tried to update TweetDeck, I get the error, "Installation may not be allowed by your administrator. Please contact your administrator." Then I tried uninstalling Adobe Air through Add/Remove programs in Control Panel and that did not work. I tried uninstalling through Command Line, but I kept getting a fail message. Finally, I removed it manually by removing the Adobe Air folder from my Common Files and then was able to remove Adobe Air from Add/Remove Programs. Now I am trying to reinstall Adobe Air 2.0 and I am getting the same error message. "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator." Your Support page says to use Windows Installer Cleanup Utility but it is no longer available. Please help.
hello,
look likes same problem here
after update for bayardkids application, popup error and unable to uninstall air
win xp
my log
[2010-07-19:18:41:16] Starting combined app/runtime update
[2010-07-19:18:41:17] UI SWF load is complete
[2010-07-19:18:41:17] stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR771.tmp -update -withRuntime "c:\program files\bayardkids\bayardkids.exe" file:///C:/Documents%20and%20Settings/PEH/Application%20Data/bayardKids.08AE7BFC096D057FB A48C7E4F898C35F7FA11BBA.1/Local%20Store/%23ApplicationUpdater/update.air 2.4.24
[2010-07-19:18:41:17] Starting update of c:\program files\bayardkids\bayardkids.exe
[2010-07-19:18:41:17] Updating from file:///C:/Documents%20and%20Settings/PEH/Application%20Data/bayardKids.08AE7BFC096D057FB A48C7E4F898C35F7FA11BBA.1/Local%20Store/%23ApplicationUpdater/update.air
[2010-07-19:18:41:17] Updating to version 2.4.24
[2010-07-19:18:41:18] UI SWF load is complete
[2010-07-19:18:41:19] UI initialized
[2010-07-19:18:41:19] beginning UI styling
[2010-07-19:18:41:19] UI styling complete
[2010-07-19:18:41:19] Unpackaging to C:\Documents and Settings\PEH\Local Settings\Temp\fla772.tmp
[2010-07-19:18:41:34] unpackaging/validation is complete
[2010-07-19:18:41:34] application is bound to this version of the runtime
[2010-07-19:18:41:34] app id bayardKids
[2010-07-19:18:41:34] pub id 08AE7BFC096D057FBA48C7E4F898C35F7FA11BBA.1
[2010-07-19:18:41:34] Application located at c:\program files
[2010-07-19:18:41:35] Waiting for user confirmation
[2010-07-19:18:41:35] User confirmed action: install
[2010-07-19:18:41:35] creating native installer in: C:\Documents and Settings\PEH\Local Settings\Temp\fla773.tmp
[2010-07-19:18:41:37] native installer creation complete
[2010-07-19:18:41:37] Starting install
[2010-07-19:18:41:37] using conversion output in C:\Documents and Settings\PEH\Local Settings\Temp\fla773.tmp
[2010-07-19:18:41:37] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-07-19:18:41:37] Scheduling an MSI install operation
[2010-07-19:18:41:37] Beginning install
[2010-07-19:18:41:37] Installing C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR771.tmp\setup.msi
[2010-07-19:18:41:45] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR771.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:18:41:45] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR771.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:18:41:45] Installing C:\Documents and Settings\PEH\Local Settings\Temp\fla773.tmp\setup.msi
[2010-07-19:18:42:02] Execution complete; beginning commit phase
[2010-07-19:18:42:02] Commit complete
[2010-07-19:18:42:02] Re-launching application from c:\program files\bayardKids\bayardKids.exe
[2010-07-19:18:42:02] starting cleanup of temporary files
[2010-07-19:18:42:04] application installer exiting
[2010-07-19:18:42:04] App installer completed successfully
[2010-07-19:18:42:04] begin quitting
[2010-07-19:18:42:04] attempting launch of bayardKids
[2010-07-19:18:44:15] Performing runtime install
[2010-07-19:18:44:15] UI SWF load is complete
[2010-07-19:18:44:16] UI initialized
[2010-07-19:18:44:16] starting user confirmation
[2010-07-19:18:44:16] Version of this installer: 2.0.2.12610
[2010-07-19:18:44:16] Installation type: new
[2010-07-19:18:44:19] starting install
[2010-07-19:18:44:19] Scheduling runtime installation operations
[2010-07-19:18:44:19] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-19:18:44:19] Scheduling an MSI repair operation
[2010-07-19:18:44:19] Beginning runtime installation
[2010-07-19:18:44:19] Beginning install
[2010-07-19:18:44:19] Reinstalling c:\docume~1\peh\locals~1\temp\air8b9.tmp\setup.msi
[2010-07-19:18:44:24] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla8BD.tmp\temp
[2010-07-19:18:44:24] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:18:44:24] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR8B9.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:18:44:25] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla8BE.tmp\temp
[2010-07-19:18:44:25] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:18:44:25] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR8B9.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:18:44:25] Execution complete; beginning commit phase
[2010-07-19:18:44:25] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla8BD.tmp\temp
[2010-07-19:18:44:25] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla8BE.tmp\temp
[2010-07-19:18:44:25] Commit complete
[2010-07-19:18:44:25] install complete
[2010-07-19:18:44:26] begin quitting
[2010-07-19:18:44:26] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-19:18:53:53] Performing runtime install
[2010-07-19:18:53:53] UI SWF load is complete
[2010-07-19:18:53:55] UI initialized
[2010-07-19:18:53:55] starting user confirmation
[2010-07-19:18:53:55] Version of this installer: 2.0.2.12610
[2010-07-19:18:53:55] Installation type: new
[2010-07-19:18:53:58] starting install
[2010-07-19:18:53:58] Scheduling runtime installation operations
[2010-07-19:18:53:58] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-19:18:53:58] Scheduling an MSI repair operation
[2010-07-19:18:53:58] Beginning runtime installation
[2010-07-19:18:53:58] Beginning install
[2010-07-19:18:53:58] Reinstalling c:\docume~1\peh\locals~1\temp\air1f6.tmp\setup.msi
[2010-07-19:18:54:04] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla1FA.tmp\temp
[2010-07-19:18:54:04] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:18:54:04] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR1F6.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:18:54:04] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla1FB.tmp\temp
[2010-07-19:18:54:04] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:18:54:04] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR1F6.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:18:54:04] Execution complete; beginning commit phase
[2010-07-19:18:54:04] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla1FA.tmp\temp
[2010-07-19:18:54:04] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla1FB.tmp\temp
[2010-07-19:18:54:04] Commit complete
[2010-07-19:18:54:04] install complete
[2010-07-19:18:54:07] begin quitting
[2010-07-19:18:54:07] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-19:18:58:39] UI SWF load is complete
[2010-07-19:18:58:39] stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR210.tmp -playerVersion=10,1,53,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://media2.bayardkids.com/app/prod/builds/BayardKids.air -- "installed from web"
[2010-07-19:18:58:40] Starting app install of http://media2.bayardkids.com/app/prod/builds/BayardKids.air
[2010-07-19:18:58:40] UI SWF load is complete
[2010-07-19:18:58:41] UI initialized
[2010-07-19:18:58:41] beginning UI styling
[2010-07-19:18:58:41] UI styling complete
[2010-07-19:18:58:41] Unpackaging to C:\Documents and Settings\PEH\Local Settings\Temp\fla211.tmp
[2010-07-19:18:58:58] unpackaging/validation is complete
[2010-07-19:18:58:58] application is bound to this version of the runtime
[2010-07-19:18:58:58] app id bayardKids
[2010-07-19:18:58:58] pub id 08AE7BFC096D057FBA48C7E4F898C35F7FA11BBA.1
[2010-07-19:18:58:58] Application not located
[2010-07-19:18:58:58] Waiting for user confirmation
[2010-07-19:18:59:32] User confirmed action: install
[2010-07-19:18:59:32] creating native installer in: C:\Documents and Settings\PEH\Local Settings\Temp\fla212.tmp
[2010-07-19:18:59:34] native installer creation complete
[2010-07-19:18:59:34] Starting install
[2010-07-19:18:59:34] using conversion output in C:\Documents and Settings\PEH\Local Settings\Temp\fla212.tmp
[2010-07-19:18:59:34] Destination for installed application is C:\Program Files
[2010-07-19:18:59:34] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-19:18:59:34] Scheduling an MSI repair operation
[2010-07-19:18:59:34] Beginning install
[2010-07-19:18:59:34] Reinstalling C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR210.tmp\setup.msi
[2010-07-19:18:59:38] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla217.tmp\temp
[2010-07-19:18:59:38] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:18:59:38] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR210.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:18:59:38] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla218.tmp\temp
[2010-07-19:18:59:38] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:18:59:38] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR210.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:18:59:38] Installing C:\Documents and Settings\PEH\Local Settings\Temp\fla212.tmp\setup.msi
[2010-07-19:18:59:41] Execution complete; beginning commit phase
[2010-07-19:18:59:42] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla217.tmp\temp
[2010-07-19:18:59:42] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla218.tmp\temp
[2010-07-19:18:59:42] Commit complete
[2010-07-19:18:59:42] Re-launching application from C:\Program Files\bayardKids\bayardKids.exe
[2010-07-19:18:59:42] Sending browser invocation
[2010-07-19:18:59:47] starting cleanup of temporary files
[2010-07-19:18:59:48] application installer exiting
[2010-07-19:18:59:48] App installer completed successfully
[2010-07-19:18:59:48] begin quitting
[2010-07-19:20:20:21] Performing runtime install
[2010-07-19:20:20:21] UI SWF load is complete
[2010-07-19:20:20:23] UI initialized
[2010-07-19:20:20:23] starting user confirmation
[2010-07-19:20:20:23] Version of this installer: 2.0.2.12610
[2010-07-19:20:20:23] Installation type: new
[2010-07-19:20:20:31] starting install
[2010-07-19:20:20:31] Scheduling runtime installation operations
[2010-07-19:20:20:31] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-19:20:20:31] Scheduling an MSI repair operation
[2010-07-19:20:20:31] Beginning runtime installation
[2010-07-19:20:20:31] Beginning install
[2010-07-19:20:20:31] Reinstalling c:\docume~1\peh\locals~1\temp\airff.tmp\setup.msi
[2010-07-19:20:20:35] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla105.tmp\temp
[2010-07-19:20:20:36] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:20:20:36] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIRFF.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:20:20:36] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla106.tmp\temp
[2010-07-19:20:20:36] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:20:20:36] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIRFF.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:20:20:36] Execution complete; beginning commit phase
[2010-07-19:20:20:36] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla105.tmp\temp
[2010-07-19:20:20:36] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla106.tmp\temp
[2010-07-19:20:20:36] Commit complete
[2010-07-19:20:20:36] install complete
[2010-07-19:20:20:40] begin quitting
[2010-07-19:20:20:40] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-19:20:24:36] Performing runtime install
[2010-07-19:20:24:37] UI SWF load is complete
[2010-07-19:20:24:38] UI initialized
[2010-07-19:20:24:38] starting user confirmation
[2010-07-19:20:24:38] Version of this installer: 2.0.2.12610
[2010-07-19:20:24:38] Installation type: new
[2010-07-19:20:24:40] begin quitting
[2010-07-19:20:25:00] Performing runtime install
[2010-07-19:20:25:00] UI SWF load is complete
[2010-07-19:20:25:02] UI initialized
[2010-07-19:20:25:02] starting user confirmation
[2010-07-19:20:25:02] Version of this installer: 2.0.2.12610
[2010-07-19:20:25:02] Installation type: new
[2010-07-19:20:25:04] starting install
[2010-07-19:20:25:04] Scheduling runtime installation operations
[2010-07-19:20:25:04] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-07-19:20:25:04] Scheduling an MSI install operation
[2010-07-19:20:25:04] Beginning runtime installation
[2010-07-19:20:25:05] Beginning install
[2010-07-19:20:25:05] Installing c:\docume~1\peh\locals~1\temp\air19c.tmp\setup.msi
[2010-07-19:20:25:09] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla1A2.tmp\temp
[2010-07-19:20:25:09] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:20:25:09] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR19C.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:20:25:09] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla1A3.tmp\temp
[2010-07-19:20:25:09] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:20:25:09] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR19C.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:20:25:09] Execution complete; beginning commit phase
[2010-07-19:20:25:09] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla1A2.tmp\temp
[2010-07-19:20:25:09] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla1A3.tmp\temp
[2010-07-19:20:25:09] Commit complete
[2010-07-19:20:25:09] install complete
[2010-07-19:20:25:11] begin quitting
[2010-07-19:20:25:11] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-19:20:28:53] Performing runtime install
[2010-07-19:20:28:54] UI SWF load is complete
[2010-07-19:20:28:55] UI initialized
[2010-07-19:20:28:55] starting user confirmation
[2010-07-19:20:28:55] Version of this installer: 2.0.2.12610
[2010-07-19:20:28:55] Installation type: new
[2010-07-19:20:28:58] starting install
[2010-07-19:20:28:58] Scheduling runtime installation operations
[2010-07-19:20:28:58] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-19:20:28:58] Scheduling an MSI repair operation
[2010-07-19:20:28:58] Beginning runtime installation
[2010-07-19:20:28:58] Beginning install
[2010-07-19:20:28:59] Reinstalling c:\docume~1\peh\locals~1\temp\air235.tmp\setup.msi
[2010-07-19:20:29:02] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla239.tmp\temp
[2010-07-19:20:29:03] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:20:29:03] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR235.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:20:29:03] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla23A.tmp\temp
[2010-07-19:20:29:03] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:20:29:03] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR235.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:20:29:03] Execution complete; beginning commit phase
[2010-07-19:20:29:03] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla239.tmp\temp
[2010-07-19:20:29:03] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla23A.tmp\temp
[2010-07-19:20:29:03] Commit complete
[2010-07-19:20:29:03] install complete
[2010-07-19:20:29:05] begin quitting
[2010-07-19:20:29:05] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-19:20:31:08] UI SWF load is complete
[2010-07-19:20:31:08] stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR254.tmp -playerVersion=10,1,53,64 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://media2.bayardkids.com/app/prod/builds/BayardKids.air -- "installed from web"
[2010-07-19:20:31:08] Starting app install of http://media2.bayardkids.com/app/prod/builds/BayardKids.air
[2010-07-19:20:31:08] UI SWF load is complete
[2010-07-19:20:31:10] UI initialized
[2010-07-19:20:31:10] beginning UI styling
[2010-07-19:20:31:10] UI styling complete
[2010-07-19:20:31:10] Unpackaging to C:\Documents and Settings\PEH\Local Settings\Temp\fla255.tmp
[2010-07-19:20:31:26] unpackaging/validation is complete
[2010-07-19:20:31:26] application is bound to this version of the runtime
[2010-07-19:20:31:26] app id bayardKids
[2010-07-19:20:31:26] pub id 08AE7BFC096D057FBA48C7E4F898C35F7FA11BBA.1
[2010-07-19:20:31:26] Application not located
[2010-07-19:20:31:26] Waiting for user confirmation
[2010-07-19:20:31:40] User confirmed action: install
[2010-07-19:20:31:40] creating native installer in: C:\Documents and Settings\PEH\Local Settings\Temp\fla256.tmp
[2010-07-19:20:31:42] native installer creation complete
[2010-07-19:20:31:42] Starting install
[2010-07-19:20:31:42] using conversion output in C:\Documents and Settings\PEH\Local Settings\Temp\fla256.tmp
[2010-07-19:20:31:42] Destination for installed application is C:\Program Files
[2010-07-19:20:31:42] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-07-19:20:31:42] Scheduling an MSI install operation
[2010-07-19:20:31:42] Beginning install
[2010-07-19:20:31:42] Installing C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR254.tmp\setup.msi
[2010-07-19:20:31:46] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla25D.tmp\temp
[2010-07-19:20:31:46] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:20:31:46] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR254.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-19:20:31:46] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla25E.tmp\temp
[2010-07-19:20:31:46] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:20:31:46] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR254.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-19:20:31:46] Installing C:\Documents and Settings\PEH\Local Settings\Temp\fla256.tmp\setup.msi
[2010-07-19:20:31:50] Execution complete; beginning commit phase
[2010-07-19:20:31:50] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla25D.tmp\temp
[2010-07-19:20:31:50] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla25E.tmp\temp
[2010-07-19:20:31:50] Commit complete
[2010-07-19:20:31:50] Re-launching application from C:\Program Files\bayardKids\bayardKids.exe
[2010-07-19:20:31:50] Sending browser invocation
[2010-07-19:20:31:56] starting cleanup of temporary files
[2010-07-19:20:31:56] application installer exiting
[2010-07-19:20:31:57] App installer completed successfully
[2010-07-19:20:31:57] begin quitting
[2010-07-21:22:45:45] Performing runtime install
[2010-07-21:22:45:46] UI SWF load is complete
[2010-07-21:22:45:47] UI initialized
[2010-07-21:22:45:47] starting user confirmation
[2010-07-21:22:45:47] Version of this installer: 2.0.2.12610
[2010-07-21:22:45:47] Installation type: new
[2010-07-21:22:45:53] starting install
[2010-07-21:22:45:53] Scheduling runtime installation operations
[2010-07-21:22:45:53] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-07-21:22:45:53] Scheduling an MSI install operation
[2010-07-21:22:45:53] Beginning runtime installation
[2010-07-21:22:45:53] Beginning install
[2010-07-21:22:45:53] Installing c:\docume~1\peh\locals~1\temp\aird9.tmp\setup.msi
[2010-07-21:22:45:57] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\flaDF.tmp\temp
[2010-07-21:22:45:57] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-21:22:45:57] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIRD9.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-21:22:45:57] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\flaE0.tmp\temp
[2010-07-21:22:45:57] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-21:22:45:57] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIRD9.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-21:22:45:58] Execution complete; beginning commit phase
[2010-07-21:22:45:58] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\flaDF.tmp\temp
[2010-07-21:22:45:58] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\flaE0.tmp\temp
[2010-07-21:22:45:58] Commit complete
[2010-07-21:22:45:58] install complete
[2010-07-21:22:46:03] begin quitting
[2010-07-21:22:46:03] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-26:11:04:12] Performing runtime install
[2010-07-26:11:04:12] UI SWF load is complete
[2010-07-26:11:04:13] UI initialized
[2010-07-26:11:04:13] starting user confirmation
[2010-07-26:11:04:13] Version of this installer: 2.0.2.12610
[2010-07-26:11:04:13] Installation type: new
[2010-07-26:11:04:16] starting install
[2010-07-26:11:04:16] Scheduling runtime installation operations
[2010-07-26:11:04:16] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-26:11:04:16] Scheduling an MSI repair operation
[2010-07-26:11:04:16] Beginning runtime installation
[2010-07-26:11:04:17] Beginning install
[2010-07-26:11:04:17] Reinstalling c:\docume~1\peh\locals~1\temp\air61d.tmp\setup.msi
[2010-07-26:11:04:25] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla621.tmp\temp
[2010-07-26:11:04:25] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-26:11:04:25] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR61D.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-26:11:04:25] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla622.tmp\temp
[2010-07-26:11:04:25] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-26:11:04:25] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR61D.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-26:11:04:25] Execution complete; beginning commit phase
[2010-07-26:11:04:25] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla621.tmp\temp
[2010-07-26:11:04:25] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla622.tmp\temp
[2010-07-26:11:04:25] Commit complete
[2010-07-26:11:04:25] install complete
[2010-07-26:11:04:31] begin quitting
[2010-07-26:11:04:31] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-26:11:04:41] Performing runtime install
[2010-07-26:11:04:41] UI SWF load is complete
[2010-07-26:11:04:42] UI initialized
[2010-07-26:11:04:42] starting user confirmation
[2010-07-26:11:04:42] Version of this installer: 2.0.2.12610
[2010-07-26:11:04:42] Installation type: new
[2010-07-26:11:04:47] starting install
[2010-07-26:11:04:47] Scheduling runtime installation operations
[2010-07-26:11:04:47] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-26:11:04:47] Scheduling an MSI repair operation
[2010-07-26:11:04:47] Beginning runtime installation
[2010-07-26:11:04:47] Beginning install
[2010-07-26:11:04:47] Reinstalling c:\docume~1\peh\locals~1\temp\air62f.tmp\setup.msi
[2010-07-26:11:04:51] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla633.tmp\temp
[2010-07-26:11:04:51] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-26:11:04:51] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR62F.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-26:11:04:51] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla634.tmp\temp
[2010-07-26:11:04:52] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-26:11:04:52] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR62F.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-26:11:04:52] Execution complete; beginning commit phase
[2010-07-26:11:04:52] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla633.tmp\temp
[2010-07-26:11:04:52] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla634.tmp\temp
[2010-07-26:11:04:52] Commit complete
[2010-07-26:11:04:52] install complete
[2010-07-26:11:04:53] begin quitting
[2010-07-26:11:04:53] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-26:11:15:52] Performing runtime install
[2010-07-26:11:15:53] UI SWF load is complete
[2010-07-26:11:15:54] UI initialized
[2010-07-26:11:15:54] starting user confirmation
[2010-07-26:11:15:54] Version of this installer: 2.0.2.12610
[2010-07-26:11:15:54] Installation type: new
[2010-07-26:11:15:56] starting install
[2010-07-26:11:15:56] Scheduling runtime installation operations
[2010-07-26:11:15:56] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-07-26:11:15:56] Scheduling an MSI install operation
[2010-07-26:11:15:56] Beginning runtime installation
[2010-07-26:11:15:57] Beginning install
[2010-07-26:11:15:57] Installing c:\docume~1\peh\locals~1\temp\air6c9.tmp\setup.msi
[2010-07-26:11:15:59] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\PEH\Local Settings\Temp\fla6CF.tmp\temp
[2010-07-26:11:15:59] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-26:11:15:59] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR6C9.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-07-26:11:16:00] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\PEH\Local Settings\Temp\fla6D0.tmp\temp
[2010-07-26:11:16:00] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-26:11:16:00] Copying C:\DOCUME~1\PEH\LOCALS~1\Temp\AIR6C9.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-07-26:11:16:00] Execution complete; beginning commit phase
[2010-07-26:11:16:00] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla6CF.tmp\temp
[2010-07-26:11:16:00] Deleting C:\Documents and Settings\PEH\Local Settings\Temp\fla6D0.tmp\temp
[2010-07-26:11:16:00] Commit complete
[2010-07-26:11:16:00] install complete
[2010-07-26:11:16:02] begin quitting
[2010-07-26:11:16:02] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-26:11:28:27] UI SWF load is complete
[2010-07-26:11:28:27] starting uninstall
[2010-07-26:11:28:27] Scheduling an MSI uninstall operation for active product GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-26:11:28:27] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-26:11:28:27] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-26:11:28:27] begin quitting
[2010-07-26:11:30:35] UI SWF load is complete
[2010-07-26:11:30:35] starting uninstall
[2010-07-26:11:30:35] Scheduling an MSI uninstall operation for active product GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-07-26:11:30:35] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-26:11:30:35] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2010-07-26:11:30:35] begin quitting -
Adobe AIR will not install on Windows 7 sp1
I have had AIR running under Vista 64 bit with no problems. I upgraded to Windows 7 Ultimate sp1. Ever since then I have received an error message. I have tried many different things mentioned on the forum. I even tried installing as Administrator. I need some help if anyone has had a similar problem and resolved the issue. Thanks Glen
1) I received error message upon reboot-“Adobe AIR-This installation of this application is damaged. Try re-installing or contacting the publisher for assistance.”
2) I uninstalled AIR,
3) Ran AIR Zapper Script,
Air Zapper Log:
4) Turned off AVG Anti-Virus
5) Installed new AIR from Adobe download,
AdobeAIRInstaller 2.7.1.19610
AdobeAIRInstaller 2.7.1.19610 Install Log
Air Zapper Log:
Found Folder: C:\Users\Glen\AppData\Roaming\Adobe\Flash Player\AssetCache
Delete Succeeded
Found Folder: C:\Users\Glen\AppData\Roaming\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys
Delete Succeeded
Found Folder: C:\Users\Glen\AppData\Local\Adobe\AIR
Delete Succeeded
Found Folder: C:\Users\Glen\AppData\Roaming\Adobe\AIR
Delete Succeeded
Found Folder: C:\ProgramData\Adobe\AIR
Delete Succeeded
Zapping GUID: {FDB3B167-F4FA-461D-976F-286304A57B2A}
MsiZapInfo: Performing operations for user S-1-5-21-769156629-2928110886-3302753835-1000
Searching for the product {FDB3B167-F4FA-461D-976F-286304A57B2A} cached package. . .
Searching for install property data for product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .
Searching user's global config location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .
Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-292811088 6-3302753835-1000\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-2928 110886-3302753835-1000\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-2928 110886-3302753835-1000\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .
Searching per-machine global config location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .
Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\761B3BDFAF 4FD16479F68236405AB7A2\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\761B3 BDFAF4FD16479F68236405AB7A2 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\761B3 BDFAF4FD16479F68236405AB7A2 for product feature data. . .
Searching old global config location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .
Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\761B3BDFAF4FD16479F68236405A B7A2\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\761B3BDFAF4FD16479F6823 6405AB7A2 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\761B3BDFAF4FD16479F6823 6405AB7A2 for product feature data. . .
Searching per-machine location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .
Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Classes\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .
Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .
Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .
Searching HKLM\Software\Classes\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .
Searching HKLM\Software\Classes\Installer\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .
Searching old per-user location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .
Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Classes\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches
Searching HKCU\Software\Classes\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .
Searching HKCU\Software\Classes\Installer\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .
Searching per-user location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .
Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...
Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches
Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .
Searching HKCU\Software\Microsoft\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .
Searching HKCU\Software\Microsoft\Installer\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .
Searching for product {FDB3B167-F4FA-461D-976F-286304A57B2A} in per-user managed location. . .
Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-769156629-2928110886 -3302753835-1000\Installer\UpgradeCodes...
Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-769156629-2928110886 -3302753835-1000\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-769156629-29281 10886-3302753835-1000\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-769156629-29281 10886-3302753835-1000\Installer\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .
Searching for shared DLL counts for components tied to the product 761B3BDFAF4FD16479F68236405AB7A2. . .
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.
Searching for shared DLL counts for components tied to the product 761B3BDFAF4FD16479F68236405AB7A2. . .
Searching for product 761B3BDFAF4FD16479F68236405AB7A2 client info data. . .
Searching for product 761B3BDFAF4FD16479F68236405AB7A2 client info data. . .
Searching for Installer files and folders associated with the product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .
Searching for files and folders in the user's profile. . .
Searching for files and folders in the %WINDIR%\Installer folder
No product/patch data was found.
Zapping GUID: {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
MsiZapInfo: Performing operations for user S-1-5-21-769156629-2928110886-3302753835-1000
Searching for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} cached package. . .
Searching for install property data for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .
Searching user's global config location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-292811088 6-3302753835-1000\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-2928 110886-3302753835-1000\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-2928 110886-3302753835-1000\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .
Searching per-machine global config location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\080E7FFA47 91FB54390101EDA1F1E50D\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\080E7 FFA4791FB54390101EDA1F1E50D for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\080E7 FFA4791FB54390101EDA1F1E50D for product feature data. . .
Searching old global config location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Windows\CurrentVersion\Installer\Products\080E7FFA4791FB54390101EDA1F1 E50D\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\080E7FFA4791FB54390101E DA1F1E50D for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\080E7FFA4791FB54390101E DA1F1E50D for product feature data. . .
Searching per-machine location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Classes\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .
Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .
Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .
Searching HKLM\Software\Classes\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .
Searching HKLM\Software\Classes\Installer\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .
Searching old per-user location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Classes\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches
Searching HKCU\Software\Classes\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .
Searching HKCU\Software\Classes\Installer\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .
Searching per-user location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Installer\UpgradeCodes...
Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches
Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .
Searching HKCU\Software\Microsoft\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .
Searching HKCU\Software\Microsoft\Installer\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .
Searching for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} in per-user managed location. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-769156629-2928110886 -3302753835-1000\Installer\UpgradeCodes...
Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-769156629-2928110886 -3302753835-1000\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-769156629-29281 10886-3302753835-1000\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-769156629-29281 10886-3302753835-1000\Installer\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .
Searching for shared DLL counts for components tied to the product 080E7FFA4791FB54390101EDA1F1E50D. . .
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.
Searching for shared DLL counts for components tied to the product 080E7FFA4791FB54390101EDA1F1E50D. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D client info data. . .
Searching for product 080E7FFA4791FB54390101EDA1F1E50D client info data. . .
Searching for Installer files and folders associated with the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .
Searching for files and folders in the user's profile. . .
Searching for files and folders in the %WINDIR%\Installer folder
No product/patch data was found.
Zapping GUID: {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
MsiZapInfo: Performing operations for user S-1-5-21-769156629-2928110886-3302753835-1000
Searching for the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} cached package. . .
Searching for install property data for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .
Searching user's global config location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .
Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-292811088 6-3302753835-1000\Products\FB540C64F3B24CB4E8C4000EFCB89DBD\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-2928 110886-3302753835-1000\Products\FB540C64F3B24CB4E8C4000EFCB89DBD for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-769156629-2928 110886-3302753835-1000\Features\FB540C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .
Searching per-machine global config location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .
Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\FB540C64F3 B24CB4E8C4000EFCB89DBD\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\FB540 C64F3B24CB4E8C4000EFCB89DBD for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\FB540 C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .
Searching old global config location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .
Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Microsoft\Windows\CurrentVersion\Installer\Products\FB540C64F3B24CB4E8C4000EFCB8 9DBD\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\FB540C64F3B24CB4E8C4000 EFCB89DBD for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\FB540C64F3B24CB4E8C4000 EFCB89DBD for product feature data. . .
Searching per-machine location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .
Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Classes\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .
Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .
Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .
Searching HKLM\Software\Classes\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD for product data. . .
Searching HKLM\Software\Classes\Installer\Features\FB540C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .
Searching old per-user location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .
Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Classes\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD\Patches
Searching HKCU\Software\Classes\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD for product data. . .
Searching HKCU\Software\Classes\Installer\Features\FB540C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .
SearchIGiveUponAdobe wrote:
Have a look through the pages of pages of requests for help on installing Adobe Air apps on Windows 7 machines. What you'll find is that Adobe has duped a lot of people into doing basic testing on a vehicle that it should have tested thoroughly itself before release. So you'll find lengthy, highly technical and apparently idiosyncratic install logs posted, and then every once in a while Chris Campbell, Adobe's rep, comes online and says something like "Ho Hum. It doesn't seem to work. What you need to do is stand on your head while drinking a gallon of gasoline and singing through your ears. Why don't you spend another 20 hours trying that?"
Amazing. Could you imagine a supposedly legitimate company jerking people like this 50 years ago?
Don't waste your time. Air doesn't work. Find an alternative to Adobe products instead.
I wonder how long this will stay posted before somebody removes it.
Hello,
I understand the frustration, believe me, I really do. Unfortunately, while we do thoroughly test installers we do run into system specific issues from time to time. I do my best to help users, going out of my way to do desktop sharing sessions (at all times of the day and night to accomidate our global user base), creating repair scripts, etc. But you are correct, sometimes it does get technical and we do require the installer log to figure out what might be failing. I apologize if I wasn't able to solve your problem in the past, if you can point me to a post where I didn't follow through I'd be happy to re-read it and see if we can make progress.
I promise I won't remove your post, I just ask that you keep the responses polite and try not to get personal.
Thanks,
Chris -
Adobe AIR is not installing on my LSC
I installed the correct version of Adobe AIR base on this link http://get.adobe.com/air/ vesrion 15. This version should fix the problem but I still get the same problem.
The installation of Adobe AIR has failed. Now exiting the setup.
Can some one help me as to what I need to do?
Solved!
Go to Solution.Sorry to hear that didn't work. Check out this Lenovo article regarding Adobe Air which would indicate to me that there was problems with some versions of Air.......
http://support.lenovo.com/en/documents/ht100826?tabName=Solutions
Adobe has now released a version 16. Try downloading and installing that version. Here is the link......
http://get.adobe.com/air/
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