Adobe Air. Damaged installation.

On start up I get a pop up " The installation of this application is damaged. Try reinstalling etc." Have tried reinstalling Adobe Air and get the same reply. I have now trawled through my registery files, deleting all Adobe Air files in order to get a clean installation and have reistalled AA but still get a "Damaged Installation" Can anyone suggest a solution?

Hi,
It's hard to determine exactly what is causing that error without knowing what app is causing it. Since AIR is just a runtime, it by itself isn't the cause of the problem. I think I'd try a couple of things.
First, I'd initiate an uninstall of AIR via the uninstall programs control panel. The first thing you'll be presented with is a list of AIR applications that are installed. Here's what mine displays, note the 3 AIR applications I have installed on this system. Click cancel once you've written down the list of applications.
Next, launch msconfig and click the "startup" tab. Examine the list displayed against the list you wrote down earlier to determine if you have an AIR application launching at startup. If so, uncheck the app in msconfig and click apply. Reboot and see if the error still occurs. After resolving the error, I'd recommend uninstalling and reinstalling the offending application.
Hope this helps,
Chris

Similar Messages

Adobe AIR. "installation damaged" message.

I've uninstalled and re-installed several times to no effect. Help!

Windows 7 (64 but).
Thanks fpr your interest.
CWD
Date: Fri, 2 Mar 2012 14:45:52 -0700
From: [email protected]
To: [email protected]
Subject: Adobe AIR. "installation damaged" message.
    Re: Adobe AIR. "installation damaged" message.
    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
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Adobe Air Damaged can't uninstall and browser wont run

Hi,
I am in snowed in on a remote hillside in the Scottish Highlands.
My elderly neighbour - half a mile a way has been having trouble with her computer - I am trying to help her get back online
She is running XP and IE (I believe it is 7 but as you will see this isnt easy to determine)
Her life's work is on the computer (she is a biologist)
Our internet is *very* slow - the best we can get is 0.5Mb/s
The only browser installed on her system is IE, when it starts it immediately fails with the windows message box "Adobe Air - the installation of this application is damaged. try re-installing or contacting the publisher for assistance" The browser then immediately exits and the computer crashes If you shut it down you then get a blue screen with an IRQL error.
If you dont launch the browser the computer seems to work ok
As there is no other browser on the computer getting a new adobe installer on it is hard
You can't uninstall as the system crashes on uninstall
I have tried going back to an earlier restore point - same problem
I have tried safe mode - same problem
It seems to be running air v 2.0.4.13090
I have searched for adobeairinstaller.exe on the system so I can try a command line uninstall but can't locate it
I think the file must be damaged and so wondered if I might hack the registry to try and stop it loading
I *think* i have backed up all of the data and email but partly due to our slow internet [the windows update process will take several days] and partly due to the fact that she reinstalling some of her apps may prove impossible I *Really* dont want to format and start again
Any help - gratefully received - Please remember there is no working browser so anything that has to be downloaded has to be done here and walked up the hill through the snow on a usb key.
install log (just the most recent section] attached
Many Thanks
Tim

ok I solved it myself
1/ use windows XP built in FTP to download Mozilla firefox from their ftp site
2/ use that to download adobe air latest installer
3/ use command line adobeairinstaller.exe -uninstall
4/ better but ie still not working so go to microsoft download centre (in firefox) and download an ie upgrade and install it
5/ reinstall air
job done

Cannot install Adobe AIR; "An error occurred while installing Adobe AIR. Installation may not be allowed by your adminstrator"

"An error has occurred while installing Adobe AIR. Installation may not be allowed by your administrator" I have tried disabling all antivirus and turning off firewall. I have tried downloading Fix IT. I have tried "Run as Administrator" Nothing has worked. Please help! I need this to run software for a class and am running out of time!
Juliet

I guess my problems are worse than I thought. I can't install the Air zapper tool or enable install logging. I keep getting errors on those as well.

Adobe Air application installation using the bundled runtime installer

Hello.
We plan to develop application for different platforms with Adobe Air and testing installing Air applications with bundled runtime installer on different platforms. It's ok with Windows and Mac OS, but we got troubles with "silent" installation on Ubuntu OS 9.10.
I tried to install Adobe Air application with bundled runtime, like in this document in part "Silent installation":
http://help.adobe.com/en_US/air/redist/WS485a42d56cd19641-70d979a8124ef20a34b-8000.html
using command-line:
"sudo ./MyInstaller -silent simple-air-air-application-1.0-SNAPSHOT.air"
and installation fails. Installation log looks like this:
[setup:2306][INFO] Runtime Installer begin with version 2.6.0.19140 on Linux x86
[setup:2306][INFO] Commandline is: -silent simple-air-air-1.0-SNAPSHOT.air
[setup:2306][INFO] No installed runtime detected
[setup:2306][INFO] Invoking Application Installer for combined install
[setup:2306][INFO] Launching subprocess with commandline /tmp/air.QMrLZl/build/opt/Adobe AIR/Versions/1.0/Adobe AIR Application Installer -runtime /tmp/air.QMrLZl/build/opt -silent -withRuntime -url file:///tmp/air.QMrLZl/simple-air-air-1.0-SNAPSHOT.air
[setup:2306][ERR] Subprocess app installer failed (-1)
[setup:2306][ERR] Runtime Installer end with exit code 7
P.S. We tried do the same on Linux Mint 10. Everything's fine, application getting installed well.

Thanks for the reply and solution MrSykes.
I uninstalled adobe AIR and ran a file and registry cleaner to delete any left over files and installs.
Then installed the v.15 Adobe AIR beta as recommended.
The cleaners I used (ccleaner & jv16 power tools) did find some temporary install files and remnants of the Video Alchemy install.
Tried the install again and still no installation window displays.
I'm running Windows 7 on my PC and even changed the installation file compatibility to Windows XP service pack 2 to no avail.
Funny that it installed fine on my notebook with Adobe AIR latest version running Windows 7.
I'm watching task manager as I'm attempting the install and videoalchemy.exe has some cpu usage then drops to zero activity.
Then Adobe AIR application Installer starts up then cycles to zero cpu activity.
I'm stumped on this one :-(
Thanks again for investing the time on my behalf.
Regards
Stephen

Adobe AIR Application Installer.exe

On my win xp pro sp3 machine from all the Adobe stuff
following software installed only:
- acrobat reader
- flash player
- shockwave player
The Secunia scan tool noticed me recently I had old version
of flash player.
It is not right, some days ago just upgraded to 9.0.151.0.
Why I am using the 9.x one see my other thread in the adobe
flash player forum.
In-depth analysis has shown that the old one is really
present on my station:
Adobe AIR Application Installer.exe is present on this
machine and it keeps the old and
vulnerable version of adobe flash player.
What for ???????
I didn't ever install the air application installer on my
own.
It must be one of other three applications I'm using
intentionally.
What of the three application named above has installed AIR ?
And what for ?
Why is nobody upgrading the vulnerable flash version attached
to AIR ?
How can I deinstall it ?

quote:
Originally posted by:
tzeng
You can uninstall AIR by using the uninstall program control
panel. Just like uninstall an application.
AIR doesn't figure on the Add/Remove Programs list.

Adobe Air Application Installer.exe Documentation

Hello All,
i am having severe problems retrieving the documentation for "Adobe Air Application Installer.exe"
We have applied as Publisher for Air Apps here:
http://www.adobe.com/products/air/runtime_distribution1.html
and filled out the form
http://www.adobe.com/cfusion/mmform/index.cfm?name=air_distribution2
After that we were hoping to receive documentation about seamless install of air applications, but we are waiting right now ...
So, time is running out, and i need the documentation of the "Adobe Air App Installer.exe"
So far i have managed to silently install an air app:
'$1 -silent -programMenu -location "$INSTDIR" "$TEMP\AirApp.air"' $0
Where $1 is the "Adobe Air Installer.exe" retrieved from the registry
$INSTDIR is the installation target path
$TEMP is a temporary folder, containing the to install Air Application
the above command works fine for clean and empty systems with no prior versions of the application installed.
what i now miss are the return code meanings, ranging from 0..9 where i only know that 0 means success !
And i would like to have a documentation about the
-update
and the
-uninstall
parameters for seamless installation/deinstallation of a whole air app with data

hi there,
i got the documentation also, dunno why they make it so hard
to get it
thank you very much !
greets from joymoney
ck
I was also facing this problem.
Today I got this
http://help.adobe.com/en_US/AIR/1.5/air_runtime_redist/air_runtime_redist.pdf
http://help.adobe.com/en_US/AIR/1.5/air_runtime_redist/air_runtime_redist.pdf

Adobe Air Application Installer on Utilities Folder

I just got my first mac early this year so I still haven't gotten the hang of the Mac OS. Anyway, I installed Adobe Photoshop CS4 a few days back but I uninstalled it a few days after. I noticed when I opened my utilities folder I saw the following:
Adobe Air Applications Installer
Adobe Air Uninstaller
Adobe Installer Folder
Adobe Utilites Folder
I can't remember if the files were there even before I installed the Adobe Photoshop CS4 program. Is it safe for me to remove these files? If it is, how do I remove them? Thanks!

theoc3 wrote:
I clicked the Adobe Air Uninstaller icon in my utilities folder and a pop up box appeared with the message:
"Adobe AIR already installed. This version of Adobe AIR is already installed on your system"
Figures
Just move them to desktop, restart and see if you get any alerts.
Also check in System Preferences for Version Cue and if you have it, turn it off.
-mj
Message was edited by: macjack

Adobe AIR Application Installer command-line

Could someone provide the command-line reference (parameters
and usage) for Adobe AIR Application Installer?
Tks!

Hey Oliver!
I've applied for an AIR distribution license but I still have
some doubts.
My application is based in one .air component and another one
service created using C++. So, in order to install my application,
I need to install both applications. I've used the bundled
installation mentioned in the distribution docs, but it is not the
best solution for my problem. I would like to have just one entry
point in the “Add/Remove Programs” applet.
Is there another way to deliver the .air application (e.g.
not using the Adobe AIR Application Installer)?
For example, is it possible get all files needed to create my
.air file and install them without creating the .air file properly?
I mean, is there any license or technical restrictions that
invalidate this approach?
Thanks!

Adobe AIR Application Installation will not start

I purchased a program called Video Alchemy which requires Adobe AIR to run but the installation window will not display and the installation does not start.
The Adobe AIR log install log file can be found here https://dl.dropboxusercontent.com/u/59423416/Install.log
Here is a link to the VideoAlchemy.exe install file https://dl.dropboxusercontent.com/u/59423416/VideoAlchemy.exe
Can anyone help me to get this program to install?

Thanks for the reply and solution MrSykes.
I uninstalled adobe AIR and ran a file and registry cleaner to delete any left over files and installs.
Then installed the v.15 Adobe AIR beta as recommended.
The cleaners I used (ccleaner & jv16 power tools) did find some temporary install files and remnants of the Video Alchemy install.
Tried the install again and still no installation window displays.
I'm running Windows 7 on my PC and even changed the installation file compatibility to Windows XP service pack 2 to no avail.
Funny that it installed fine on my notebook with Adobe AIR latest version running Windows 7.
I'm watching task manager as I'm attempting the install and videoalchemy.exe has some cpu usage then drops to zero activity.
Then Adobe AIR application Installer starts up then cycles to zero cpu activity.
I'm stumped on this one :-(
Thanks again for investing the time on my behalf.
Regards
Stephen

Need better alternative to Adobe AIR Application Installer

In order to build a double-clickable desktop application,
apparently one has to use the Adobe AIR Application Installer. This
is bad for a few reasons:
It's not scriptable.
It hard-wires the name of the swf file to load into the
generated binary.
For Mac OS X, the "swf launcher" should be a simple "launcher
stub". The name of the swf file to load should be read from the
Info.plist file. If it did this, then the stub could be the same
for all applications. For Windows, there could be a simple XML
config file in the same directory as the app that serves the same
purpose as Info.plist on the Mac.
I hope Adobe addresses this soon.

quote:
Originally posted by:
mattkane
How about creating your native launcher app with the whole
AIR client in the Resources folder. When you launch your app it
launches your server executable, then after its done its stuff it
launches the AIR app.
You could make the launcher app itself headless so you don't
get two dock icons.
This doesn't address the need to have a non-GUI alternative to
the Air Application Installer so builds can be completely
automated.
It definitely breaks the drag-and-drop of a file onto the
application's icon.
I never said I have 2 Dock icons. (I already solved that
problem by making the server "faceless" by setting LSUIElement to 1
in the server's Info.plist.)
Why do I want completely automated builds? Aside from the
ease of just being able to type "ant" and press Return, any real
development group has things such that a "build machine"
automatically rebuilds the app (on all platforms) after ever
developer check-in to check for accidental build breakage. Those
builds also become available to QA for them to test.
Ever time some new development tool comes out where the
authors provide a GUI tool (presumably because they think GUI =
easy), I have to wonder, "What were they thinking?" If the authors
are themselves developers, how can they not see how crippling not
providing an all-command-line tool-chain is? Don't all non-trivial
development groups do automated builds as described above? The only
answer I can think of is that some
PHB
somewhere thought it would be a "neat idea" to have an
"easy-to-use" GUI application (because that sells to other PHBs).
As to drag-and-drop: presumably, the swf launcher that gets
generated properly handles drag-and-drop of files onto the
application's icon and Does The Right Thing when it happens (where
"right thing" usually means simply opening the document dropped
onto the icon). Now, since my launcher gets launched instead, that
breaks drag-and-drop unless I implement that functionality myself.
The way I've implemented my launcher is such that, after the
fork(), it's the parent process that exec's itself into the client
thus keeping the original process ID. The hope is that Launch
Services on the Mac, when handling and drag-and-drop event, will
send said event to the original process -- which is now the client
-- and everything Just Works. I have yet to get around to testing
this (I'm busy with other things at the moment); but, if it turns
out that my hope isn't fulfilled, well then I can fall back to
keeping my launcher running to get and forward the OpenDoc
AppleEvents from my launcher to the swf launcher.
So, anyway, back to my original plea: Adobe,
please just give us a command-line replacement for the Air
Application Installer (preferably just a launcher stub that reads
Info.plist). Thanks.

What code signing certificate has to be added for Adobe Air Native Installer?

Hi,
I'm developing Adobe Air application. I need to digitally verify the application to add the publisher's name with the product. I did a little research and came to know that Symantec, Thawte, Comodo, Comodo-Tucows, Digicert, Godaddy and couple of others are doing this.
Yes. I'm talking about the Code Signing Certificate. My question is, What code signing certificate has to be added for Adobe Air Native Installer? The reason is, The native installer will have an extension .exe ( Windows ) and .dmg ( MAC OS X ).
These guys are providing certificate for Adobe Air. For instance, If the application is exported using Native Installer in Windows, The application will have an .exe extension. For this, Can I use the same Adobe Air code signing certificate or Should I go for Microsoft Autheticode ( for .exe ) certificate?
Thanks in advance.

I think comodo code signing certificate is one of the nice option to be added for Adobe Air, as i have seen comodo code signing certificate in other adobe programs. Recently i bought comodo code signing from https://cheapsslsecurity.com/comodo/codesigningcertificate.html, to sign one of my adobe application and it works fine, you can use microsoft authenticode technology with comodo code signing.

Adobe AIR 'damaged'

I'm trying to use DW CS5 (11.0 Build 4964) for Mac OSX 10.5.8 for the first time.
The first thing I did was to go to the 'Help' menu and select 'Dreamweave help' [F1].
I get the following error message:
This installation of this application is damaged. Try re-installing or contacting the publisher for assistance.
I tried re-installing from the CS5 DVD and get this error message:
This version of Adobe AIR cannot be installed because a more recent version is already installed on your system.
An update was available:
installed: 2.0.12610
update: 2.5.0.16600
I did the update and got the following message:
Installation complete.
Adobe AIR has been successfully installed.
Then went back and selected 'Help' and got the first error message again.
The same error message is dispalyed whichever application I try and use 'Help' in CS5.
Help appreciated! Thank you.

Here are some troubleshooting problems for a problems with the AIR installation. Hope this helps!
http://kb2.adobe.com/cps/403/kb403150.html
-Scott Richards
Dreamweaver Team

Adobe AIR app installation issue due to certificate problem on mac 10.9.5

Im trying to upgrade and then reinstall an Adobe Air application but get the error message failing to install due to a certificate issue.
The developer says the fix is to uninstall the app and install again but this also fails.
Checked my machine clock - saved but that didnt work
The adobe AIR uninstaller simply says I have the latest version? Cant seem to delete and reinstall although other adobe air apps work so I dont think this is the issue
I have gone through the troubleshooting guide: Troubleshoot AIR installation | Mac OS but still have the issue?
Any ideas would be great.

I suspect your Mac OS install was an in place upgrade from an earlier version. This is something I would never even consider with a production machine.

Adobe AIR installation on Vista. Message: 'An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. '

After failing to apply an update to Adobe Air, I attempted to re-install it from scratch. This is at the end of the installation log:
[2014-09-27:20:02:36] Rolling back install of c:\users\martin\appdata\local\temp\air6641.tmp\setup.msi
[2014-09-27:20:02:36] Rollback complete
[2014-09-27:20:02:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-27:20:02:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-27:20:02:36] Runtime Installer end with exit code 7
[2014-09-27:20:02:38] Runtime Installer end with exit code 7
[2014-09-29:07:59:54] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86
[2014-09-29:07:59:54] Commandline is:
[2014-09-29:07:59:54] No installed runtime detected
[2014-09-29:07:59:59] Relaunching with elevation
[2014-09-29:07:59:59] Launching subprocess with commandline c:\users\martin\appdata\local\temp\aire002.tmp\adobe air installer.exe -ei
[2014-09-29:08:00:03] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86
[2014-09-29:08:00:03] Commandline is: -stdio \\.\pipe\AIR_3488_0 -ei
[2014-09-29:08:00:03] No installed runtime detected
[2014-09-29:08:00:03] Starting silent runtime install. Installing runtime version 15.0.0.249
[2014-09-29:08:00:04] Installing msi at c:\users\martin\appdata\local\temp\aire002.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-09-29:08:00:06] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-29:08:00:06] Rolling back install of c:\users\martin\appdata\local\temp\aire002.tmp\setup.msi
[2014-09-29:08:00:06] Rollback complete
[2014-09-29:08:00:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-29:08:00:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-29:08:00:09] Runtime Installer end with exit code 7
The log covers many attempts. The latest was on 29th September.
Following a suggestion in another forum thread, I checked the file permissions for folder 'c:\users\martin\appdata\local\temp'. As far as I can see, they give full control to the SYSTEM, administrator and sole user (martin) accounts. There are no options with 'Deny' against them.
I have run Microsoft FixIt. I also tried the Windows Installer Cleanup utility (msicuu2.exe) but I got 'Access Denied' with no further details.
Any suggestions?

I have managed to edit the Registry so as to get the Windows Installer (MSIExec) to write a verbose (detailed) log. From this, and some web forums, I found that the problem has been caused by a Microsoft Windows security update, KB2918614. This was applied on my PC on 14 August but I think it was released on 12 August. My Windows version is Vista and I don't know if this update or a similar has been applied to other Windows versions.
For more information see wix-users - SECREPAIR: CryptAcquireContext: Could not create the default key container.
I went into Windows Update on my Control Panel and found how to uninstall update KB2918614. When I had done this, followed by a Restart, I was able to install AIR and the software that uses it.

An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.

When I try to install Adobe AIR version 14.0 on my Mac OS X Version 10.9.4 I receive the following message.
An earlier versions of Adobe AIR worked on earlier versions Mac OS on my computer. Does anyone have Adobe AIR working on the latest version of Mac OS X? Does anyone have a solution to this installation problem?
I am only user on this computer. My profile is the only administrator. Since this is a free software program Adobe Support directed me to this forum to find a solution.

+ System
- Provider
     MsiInstaller
- EventID 10011
     32777
   Level 2
   Task 0
   Keywords 0x80000000000000
- TimeCreated
     2014-10-16T04:05:37.000000000Z
   EventRecordID 126767
   Channel Application
   Computer O-Daniel
- Security
     S-1-5-21-3951430011-144139548-1304176236-1001
- EventData
Product: Adobe AIR --
Key not valid for use in specified state.
(NULL)
(NULL)
(NULL)
(NULL)
(NULL)
7B37424241454334372D314343302D344342382D414442342D3533314237384442443144447D

Adobe Air. Damaged installation.

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