Adobe-Air Error Message?
Hello Folks,
I have installed CS6 and selected Adobe Support Center from the help menu. I keep getting the following error message.
"The installation of this application is damaged. Try to re-install the application or contact the publisher"
I tried re-installing CS6 but am still getting the same error message, with a bouncing Adobe Air icon in my dock.
Any suggestions to remedy this issue would be appreciated.
Jim
Hello! here is a document about troubleshooting Adobe Air installations: http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html
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Adobe Air error message when using PSE 10
When I try using the tips in PSE 10 I get an error message from Adobe Air stating that it is damaged. Have tried uninstalling and re-installing, but that hasn't helped. I have windows 7
Okay Jeff, this is as far as I have gotten so far. I'm using Air version 3.2.0.2070. This is the install log.
Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
Commandline is: -silent -eulaAccepted -programMenu AdobeHelp.air
Installed runtime (2.6.0.19120) located at C:\Program Files (x86)\Common Files\Adobe AIR
Invoking Application Installer for combined install
Launching subprocess with commandline C:\Users\Vette\AppData\Local\Temp\AIRD0CE.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Vette\AppData\Local\Temp\AIRD0CE.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///E:/Adobe%20Photoshop%20Elements%2010/ElementsSTIInstaller/payloads/AdobeHelp/Adob eHelp.air
Application Installer begin with version 2.6.0.19140 on Windows 7 x86
Commandline is: -runtime C:\Users\Vette\AppData\Local\Temp\AIRD0CE.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///E:/Adobe%20Photoshop%20Elements%2010/ElementsSTIInstaller/payloads/AdobeHelp/Adob eHelp.air
Installed runtime (2.6.0.19120) located at C:\Program Files (x86)\Common Files\Adobe AIR
Unpackaging file:///E:/Adobe%20Photoshop%20Elements%2010/ElementsSTIInstaller/payloads/AdobeHelp/Adob eHelp.air to C:\Users\Vette\AppData\Local\Temp\flaE4EA.tmp
Application signature verified
Unpackaging/validation complete
No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
Converting unpackaged application to a native installation package in C:\Users\Vette\AppData\Local\Temp\fla71A.tmp
Native installation package creation succeeded
Starting silent combined runtime update and app install.
Updating runtime from version 2.6.0.19120 to version 2.6.0.19140.
Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 to C:\Program Files (x86)\Adobe using the source file at file:///E:/Adobe%20Photoshop%20Elements%2010/ElementsSTIInstaller/payloads/AdobeHelp/Adob eHelp.air
Reinstalling C:\Users\Vette\AppData\Local\Temp\AIRD0CE.tmp\setup.msi
Installing msi at C:\Users\Vette\AppData\Local\Temp\fla71A.tmp\setup.msi with guid {BD7F1DA3-5EA0-65F8-52B0-5E103FDC045A}
Application Installer end with exit code 0
Subprocess app installer succeeded
Runtime Installer end with exit code 0
Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
Commandline is: -silent "E:\Adobe Photoshop Elements 10\AdobePhotoshopDotcomInspirationBrowser.air"
Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Invoking Application Installer for combined install
Launching subprocess with commandline C:\Users\Vette\AppData\Local\Temp\AIR4EA4.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Vette\AppData\Local\Temp\AIR4EA4.tmp -silent -withRuntime -url file:///E:/Adobe%20Photoshop%20Elements%2010/AdobePhotoshopDotcomInspirationBrowser.air
Application Installer begin with version 2.6.0.19140 on Windows 7 x86
Commandline is: -runtime C:\Users\Vette\AppData\Local\Temp\AIR4EA4.tmp -silent -withRuntime -url file:///E:/Adobe%20Photoshop%20Elements%2010/AdobePhotoshopDotcomInspirationBrowser.air
Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Unpackaging file:///E:/Adobe%20Photoshop%20Elements%2010/AdobePhotoshopDotcomInspirationBrowser.air to C:\Users\Vette\AppData\Local\Temp\fla634C.tmp
Application signature verified
Unpackaging/validation complete
No app located for appID 'PhotoshopdotcomInspirationBrowser' and pubID '4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1'
Converting unpackaged application to a native installation package in C:\Users\Vette\AppData\Local\Temp\fla7325.tmp
Native installation package creation succeeded
Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app PhotoshopdotcomInspirationBrowser.4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1 version 3.07 using the source file at file:///E:/Adobe%20Photoshop%20Elements%2010/AdobePhotoshopDotcomInspirationBrowser.air
Installing msi at C:\Users\Vette\AppData\Local\Temp\fla7325.tmp\setup.msi with guid {4C184855-B85A-6873-C642-60A58682E721}
Application Installer end with exit code 0
Subprocess app installer succeeded
Runtime Installer end with exit code 0
Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
Commandline is: -updatecheck
Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Performing pingback request
Pingback request completed with HTTP status 200
Starting runtime background update check
Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.6.0.19140/update
Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.6.0.19140/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Unpackaging complete
Download success
Runtime updated downloaded
User has selected immediate install of the update
Starting runtime background update installation
Launching subprocess with commandline C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update
Runtime updater successfully launched
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
Commandline is: -update
Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Relaunching with elevation
Launching subprocess with commandline c:\users\vette\appdata\local\temp\airafa3.tmp\adobe air installer.exe -ei
Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_704_0 -ei
Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Starting silent runtime update. Updating runtime from version 2.6.0.19140 to version 3.1.0.4880
Installing msi at c:\users\vette\appdata\local\temp\airafa3.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
Runtime Installer end with exit code 0
Elevated install completed
Runtime Installer end with exit code 0
Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
Commandline is: -updatecheck
Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Performing pingback request
Pingback request completed with HTTP status 200
Starting runtime background update check
Clearing unused background update directory
Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update
Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Runtime update not available
Unpackaging cancelled
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
Commandline is: -arp:uninstall
Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Runtime Installer end with exit code 6
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is:
Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Relaunching with elevation
Launching subprocess with commandline c:\users\vette\appdata\local\temp\aire7af.tmp\adobe air installer.exe -ei
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_4784_0 -ei
Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Starting silent runtime update. Updating runtime from version 3.1.0.4880 to version 3.2.0.2070
Installing msi at c:\users\vette\appdata\local\temp\aire7af.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Runtime Installer end with exit code 0
Elevated install completed
Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -installupdatecheck
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Performing pingback request
Pingback request completed with HTTP status 200
Starting runtime background update check
Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Runtime update not available
Unpackaging cancelled
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -arp:uninstall
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Relaunching with elevation
Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_3840_0 -eu
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Starting runtime uninstall. Uninstalling runtime version 3.2.0.2070
Uninstalling product with GUID {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Runtime Installer end with exit code 0
Elevated install completed
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is:
No installed runtime detected
Relaunching with elevation
Launching subprocess with commandline c:\users\vette\appdata\local\temp\airbda4.tmp\adobe air installer.exe -ei
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_764_0 -ei
No installed runtime detected
Starting silent runtime install. Installing runtime version 3.2.0.2070
Installing msi at c:\users\vette\appdata\local\temp\airbda4.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Runtime Installer end with exit code 0
Elevated install completed
Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -installupdatecheck
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Performing pingback request
Pingback request completed with HTTP status 200
Starting runtime background update check
Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Runtime update not available
Unpackaging cancelled
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is:
No installed runtime detected
Relaunching with elevation
Launching subprocess with commandline c:\users\vette\appdata\local\temp\air2fa8.tmp\adobe air installer.exe -ei
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_5396_0 -ei
No installed runtime detected
Starting silent runtime install. Installing runtime version 3.2.0.2070
Installing msi at c:\users\vette\appdata\local\temp\air2fa8.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Runtime Installer end with exit code 0
Elevated install completed
Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -installupdatecheck
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Performing pingback request
Pingback request completed with HTTP status 200
Starting runtime background update check
Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Runtime update not available
Unpackaging cancelled
Runtime Installer end with exit code 0
Application Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -playerVersion=11,2,202,233 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -url http://www.adobe.com/support/chc/air/350/AdobeHelp.air -- WWW aHR0cDovL3d3dy5hZG9iZS5jb20vc3VwcG9ydC9jaGMv
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Begin air file download from http://www.adobe.com/support/chc/air/350/AdobeHelp.air
Download destination is C:\Users\Vette\AppData\Local\Temp\fla7A97.tmp
Received download status 200
Response URL is http://www.adobe.com/support/chc/air/350/AdobeHelp.air
Download success
Unpackaging file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp to C:\Users\Vette\AppData\Local\Temp\flaB22B.tmp
Application signature verified
Unpackaging/validation complete
No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
Converting unpackaged application to a native installation package in C:\Users\Vette\AppData\Local\Temp\flaC7B.tmp
Native installation package creation succeeded
Starting app installation to C:\Program Files (x86)\Adobe. Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 using the source file at file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp
Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)\Adobe" -desktopShortcut -programMenu file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp
Relaunching with elevation
Application Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_4952_0 -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)\Adobe" -desktopShortcut -programMenu file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Unpackaging file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp to C:\Users\Vette\AppData\Local\Temp\fla3260.tmp
Application signature verified
Unpackaging/validation complete
No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
Converting unpackaged application to a native installation package in C:\Users\Vette\AppData\Local\Temp\fla3BF3.tmp
Native installation package creation succeeded
Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 using the source file at file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp
Installing msi at C:\Users\Vette\AppData\Local\Temp\fla3BF3.tmp\setup.msi with guid {BD7F1DA3-5EA0-65F8-52B0-5E103FDC045A}
Application Installer end with exit code 0
Elevated install completed
Launching subprocess with commandline C:\Program Files (x86)\Adobe\Adobe Help\Adobe Help.exe
Application Installer end with exit code 0
Date: Thu, 12 Apr 2012 17:10:46 -0600
From: [email protected]
To: [email protected]
Subject: Adobe Air error message when using PSE 10
Re: Adobe Air error message when using PSE 10
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Vetteski65 I would recommend reviewing Troubleshoot AIR installation | Windows - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.ht ml for steps on how to resolve your difficulties. Please feel free to respond to this thread if you have any questions about the steps listed within the document. If you could also respond with the specific error message you receive it would be appreciated.
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4331328#4331328
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4331328#4331328. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746. -
Adobe AIR Error Message - Application Descriptor
Upon starting my computer I keep getting an error message for Adobe AIR stating, "Application descriptor could not be found for this application. Try re-installing or contacting the publisher for assistance." I have uninstalled and re-installed Adobe AIR THREE times and have restared my computer with each new re-installation. The error message is still showing. Please let me know how to resolve this issue.
Thank you.I successfully gotten rid of it for WINDOW 7.
This can be caused by some error/conflict with Air Adobe and any start-up programs scheduled to "open" "activated" at the first appearance of your desktop.
To find out what programs are running at the startup:
Click "Start"
type "msconfig" in the search engine at the bottom
click on "msconfig" icon appearing on top
a pop-up window titled "System Configuration" will appear
Click on "Startup" tab
At this point, I unclicked unnecessary programs that are not crucial in operating my computer.
Click "apply" or "Ok"
another pop-up window will ask you if you want to restart your computer.
I am not sure if I solved the "conflict' but certainly got rid of the annoying error message by turning off some "unnecessary" software that was automatically set to start as the computer booted. -
Adobe Air Error message on start-up.
Hi
I have been getting the same error message on start up for some time. (Adobe Air is damaged). I have tried uninstalling, re-installing but still get the message and on certain websites I get 'missing plug-in' messages (usually involving playback of audio or video). I am running Windows Vista.
This is my install log: I hope you can help....
[2010-11-25:18:15:14] Performing runtime update
[2010-11-25:18:15:14] UI SWF load is complete
[2010-11-25:18:15:15] UI initialized
[2010-11-25:18:15:15] starting user confirmation
[2010-11-25:18:15:15] Version of this installer: 2.0.3.13070
[2010-11-25:18:15:15] Installed version: 1.5.3.9120
[2010-11-25:18:15:15] Installation type: patchNewer
[2010-11-25:18:17:00] begin quitting
[2010-11-25:18:17:00] attempting launch of Adobe Community Help
[2011-11-10:07:47:32] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-11-10:07:47:32] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-10:07:47:32] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-11-10:07:47:33] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-11-10:07:48:39] Relaunching with elevation
[2011-11-10:07:48:39] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airb0a8.tmp\adobe air installer.exe -ei
[2011-11-10:07:48:42] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-11-10:07:48:42] Commandline is: -stdio \\.\pipe\AIR_2692_0 -ei
[2011-11-10:07:48:42] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-11-10:07:48:42] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.7.1.19610
[2011-11-10:07:48:42] Installing msi at c:\users\phil\appdata\local\temp\airb0a8.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-11-10:07:49:19] Runtime Installer end with exit code 0
[2011-11-10:07:49:19] Elevated install completed
[2011-11-10:07:50:26] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-11-10:07:50:26] Runtime Installer end with exit code 0
[2011-11-10:07:51:14] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-11-10:07:51:16] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-11-10:07:51:16] Commandline is: -updatecheck
[2011-11-10:07:51:16] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-10:07:51:16] Performing pingback request
[2011-11-10:07:51:17] Pingback request completed with HTTP status 200
[2011-11-10:07:51:17] Starting runtime background update check
[2011-11-10:07:51:17] Clearing unused background update directory
[2011-11-10:07:51:17] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update
[2011-11-10:07:51:17] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-11-10:07:52:02] Unpackaging complete
[2011-11-10:07:52:02] Download success
[2011-11-10:07:52:02] Runtime updated downloaded
[2011-11-10:07:52:11] User had deferred installing the update
[2011-11-10:07:52:11] Runtime Installer end with exit code 0
[2011-11-10:15:38:47] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-10:15:39:06] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-11-10:15:39:06] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-10:15:39:06] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-10:15:39:07] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-11-10:15:39:08] Starting runtime background update installation
[2011-11-10:15:39:08] Launching subprocess with commandline C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-10:15:39:08] Runtime updater successfully launched
[2011-11-10:15:39:08] Runtime Installer end with exit code 0
[2011-11-10:15:39:17] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2011-11-10:15:39:17] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-10:15:39:17] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-10:15:39:17] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-11-10:15:39:26] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-11-10:15:39:26] Runtime Installer end with exit code 6
[2011-11-17:08:15:22] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-11-17:08:15:23] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-11-17:08:15:23] Commandline is: -updatecheck
[2011-11-17:08:15:23] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-17:08:15:26] Performing pingback request
[2011-11-17:08:15:26] Starting runtime background update check
[2011-11-17:08:15:26] Clearing unused background update directory
[2011-11-17:08:15:27] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update
[2011-11-17:08:15:27] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-11-17:08:16:14] Unpackaging complete
[2011-11-17:08:16:14] Download success
[2011-11-17:08:16:14] Runtime updated downloaded
[2011-11-17:08:17:31] User had deferred installing the update
[2011-11-17:08:17:31] Runtime Installer end with exit code 0
[2011-11-18:01:30:01] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-18:01:30:03] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-11-18:01:30:03] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-18:01:30:03] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-18:01:30:05] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-11-18:01:30:14] Starting runtime background update installation
[2011-11-18:01:30:14] Launching subprocess with commandline C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-18:01:30:22] Runtime updater successfully launched
[2011-11-18:01:30:22] Runtime Installer end with exit code 0
[2011-11-18:01:31:10] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-18:01:31:10] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-18:01:31:10] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-18:01:31:10] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-11-18:01:34:09] Relaunching with elevation
[2011-11-18:01:34:09] Launching subprocess with commandline c:\users\phil\appdata\local\temp\aire732.tmp\adobe air installer.exe -ei
[2011-11-18:01:34:12] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-18:01:34:12] Commandline is: -stdio \\.\pipe\AIR_5188_0 -ei
[2011-11-18:01:34:12] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-18:01:34:13] Starting silent runtime update. Updating runtime from version 2.7.1.19610 to version 3.1.0.4880
[2011-11-18:01:34:13] Installing msi at c:\users\phil\appdata\local\temp\aire732.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-11-18:01:35:30] Runtime Installer end with exit code 0
[2011-11-18:01:35:30] Elevated install completed
[2011-11-18:01:48:44] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-11-18:01:48:45] Runtime Installer end with exit code 0
[2011-11-18:01:49:40] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-11-18:01:49:41] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-18:01:49:41] Commandline is: -updatecheck
[2011-11-18:01:49:41] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-18:01:49:43] Performing pingback request
[2011-11-18:01:49:44] Pingback request completed with HTTP status 200
[2011-11-18:01:49:44] Starting runtime background update check
[2011-11-18:01:49:44] Clearing unused background update directory
[2011-11-18:01:49:45] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2011-11-18:01:49:45] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-11-18:01:49:45] Runtime update not available
[2011-11-18:01:49:45] Unpackaging cancelled
[2011-11-18:01:49:45] Runtime Installer end with exit code 0
[2011-11-20:02:03:50] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-20:02:03:51] Commandline is: -arp:uninstall
[2011-11-20:02:03:52] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:02:04:04] Relaunching with elevation
[2011-11-20:02:04:04] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-11-20:02:04:05] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-20:02:04:05] Commandline is: -stdio \\.\pipe\AIR_972_0 -eu
[2011-11-20:02:04:05] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:02:04:05] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
[2011-11-20:02:04:06] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-11-20:02:04:34] Runtime Installer end with exit code 0
[2011-11-20:02:04:36] Elevated install completed
[2011-11-20:02:04:36] Runtime Installer end with exit code 0
[2011-11-20:13:42:07] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-11-20:13:42:08] Commandline is: -arp:uninstall
[2011-11-20:13:42:08] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:13:42:09] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]
[2011-11-20:14:20:01] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-11-20:14:20:01] Commandline is: -arp:uninstall
[2011-11-20:14:20:01] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:14:20:01] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]
[2011-11-20:14:21:26] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-20:14:21:26] Commandline is:
[2011-11-20:14:21:26] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:14:21:39] Relaunching with elevation
[2011-11-20:14:21:39] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airfec8.tmp\adobe air installer.exe -ei
[2011-11-20:14:21:42] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-20:14:21:42] Commandline is: -stdio \\.\pipe\AIR_5648_0 -ei
[2011-11-20:14:21:42] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:14:21:42] Starting silent runtime update. Updating runtime from version 2.7.1.19610 to version 3.1.0.4880
[2011-11-20:14:21:42] Installing msi at c:\users\phil\appdata\local\temp\airfec8.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-11-20:14:22:17] Runtime Installer end with exit code 1
[2011-11-20:14:22:17] Elevated install completed
[2011-11-20:14:24:12] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-20:14:24:12] Commandline is:
[2011-11-20:14:24:12] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:14:24:22] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-11-20:14:24:22] Runtime Installer end with exit code 0
[2011-11-20:14:24:22] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-20:14:24:22] Commandline is: -installupdatecheck
[2011-11-20:14:24:22] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:14:24:24] Performing pingback request
[2011-11-20:14:24:25] Pingback request completed with HTTP status 200
[2011-11-20:14:24:25] Starting runtime background update check
[2011-11-20:14:24:25] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2011-11-20:14:24:25] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-11-20:14:24:25] Runtime update not available
[2011-11-20:14:24:25] Unpackaging cancelled
[2011-11-20:14:24:25] Runtime Installer end with exit code 0
[2011-11-20:15:24:58] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-20:15:24:58] Commandline is: -arp:uninstall
[2011-11-20:15:24:58] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:15:25:09] Relaunching with elevation
[2011-11-20:15:25:09] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-11-20:15:25:10] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-20:15:25:10] Commandline is: -stdio \\.\pipe\AIR_4008_0 -eu
[2011-11-20:15:25:10] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:15:25:10] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
[2011-11-20:15:25:11] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-11-20:15:25:17] Runtime Installer end with exit code 0
[2011-11-20:15:25:18] Elevated install completed
[2011-11-20:15:25:18] Runtime Installer end with exit code 0
[2011-11-21:08:38:42] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-21:08:38:42] Commandline is:
[2011-11-21:08:38:42] No installed runtime detected
[2011-11-21:08:38:47] Relaunching with elevation
[2011-11-21:08:38:47] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air8999.tmp\adobe air installer.exe -ei
[2011-11-21:08:38:50] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-21:08:38:50] Commandline is: -stdio \\.\pipe\AIR_3452_0 -ei
[2011-11-21:08:38:50] No installed runtime detected
[2011-11-21:08:38:50] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2011-11-21:08:38:51] Installing msi at c:\users\phil\appdata\local\temp\air8999.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-11-21:08:38:56] Runtime Installer end with exit code 0
[2011-11-21:08:38:56] Elevated install completed
[2011-11-21:08:39:01] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-11-21:08:39:01] Runtime Installer end with exit code 0
[2011-11-21:08:39:02] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-21:08:39:02] Commandline is: -installupdatecheck
[2011-11-21:08:39:02] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-21:08:39:04] Performing pingback request
[2011-11-21:08:39:05] Pingback request completed with HTTP status 200
[2011-11-21:08:39:05] Starting runtime background update check
[2011-11-21:08:39:05] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2011-11-21:08:39:05] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-11-21:08:39:05] Runtime update not available
[2011-11-21:08:39:05] Unpackaging cancelled
[2011-11-21:08:39:05] Runtime Installer end with exit code 0
[2011-11-24:08:23:57] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-24:08:23:57] Commandline is: -arp:uninstall
[2011-11-24:08:23:57] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-24:08:24:09] Relaunching with elevation
[2011-11-24:08:24:09] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-11-24:08:24:10] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-24:08:24:10] Commandline is: -stdio \\.\pipe\AIR_5664_0 -eu
[2011-11-24:08:24:10] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-24:08:24:10] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
[2011-11-24:08:24:11] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-11-24:08:24:15] Runtime Installer end with exit code 0
[2011-11-24:08:24:15] Elevated install completed
[2011-11-24:08:24:16] Runtime Installer end with exit code 0
[2011-11-27:16:53:04] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-27:16:53:04] Commandline is:
[2011-11-27:16:53:04] No installed runtime detected
[2011-11-27:16:53:17] Relaunching with elevation
[2011-11-27:16:53:17] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air80b.tmp\adobe air installer.exe -ei
[2011-11-27:16:53:22] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-27:16:53:22] Commandline is: -stdio \\.\pipe\AIR_3560_0 -ei
[2011-11-27:16:53:22] No installed runtime detected
[2011-11-27:16:53:23] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2011-11-27:16:53:23] Installing msi at c:\users\phil\appdata\local\temp\air80b.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-11-27:16:53:33] Runtime Installer end with exit code 0
[2011-11-27:16:53:33] Elevated install completed
[2011-11-27:17:01:40] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-11-27:17:01:40] Runtime Installer end with exit code 0
[2011-11-27:17:01:40] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-27:17:01:40] Commandline is: -installupdatecheck
[2011-11-27:17:01:40] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-27:17:01:42] Performing pingback request
[2011-11-27:17:01:43] Pingback request completed with HTTP status 200
[2011-11-27:17:01:43] Starting runtime background update check
[2011-11-27:17:01:43] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2011-11-27:17:01:43] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-11-27:17:01:43] Runtime update not available
[2011-11-27:17:01:43] Unpackaging cancelled
[2011-11-27:17:01:43] Runtime Installer end with exit code 0
[2011-12-17:18:25:49] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:25:49] Commandline is:
[2011-12-17:18:25:49] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-17:18:26:14] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-12-17:18:26:14] Runtime Installer end with exit code 0
[2011-12-17:18:26:14] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:26:14] Commandline is: -installupdatecheck
[2011-12-17:18:26:14] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-17:18:26:16] Performing pingback request
[2011-12-17:18:26:16] Pingback request completed with HTTP status 200
[2011-12-17:18:26:16] Starting runtime background update check
[2011-12-17:18:26:16] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2011-12-17:18:26:16] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-12-17:18:26:16] Runtime update not available
[2011-12-17:18:26:16] Unpackaging cancelled
[2011-12-17:18:26:16] Runtime Installer end with exit code 0
[2011-12-17:18:26:40] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:26:40] Commandline is: -arp:uninstall
[2011-12-17:18:26:40] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-17:18:26:54] Relaunching with elevation
[2011-12-17:18:26:54] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-12-17:18:26:54] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:26:54] Commandline is: -stdio \\.\pipe\AIR_2368_0 -eu
[2011-12-17:18:26:54] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-17:18:26:54] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
[2011-12-17:18:26:54] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-12-17:18:26:57] Runtime Installer end with exit code 0
[2011-12-17:18:26:57] Elevated install completed
[2011-12-17:18:26:58] Runtime Installer end with exit code 0
[2011-12-17:18:28:21] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:28:21] Commandline is:
[2011-12-17:18:28:21] No installed runtime detected
[2011-12-17:18:29:40] Relaunching with elevation
[2011-12-17:18:29:40] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air8c39.tmp\adobe air installer.exe -ei
[2011-12-17:18:29:46] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:29:46] Commandline is: -stdio \\.\pipe\AIR_4416_0 -ei
[2011-12-17:18:29:46] No installed runtime detected
[2011-12-17:18:29:47] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2011-12-17:18:29:47] Installing msi at c:\users\phil\appdata\local\temp\air8c39.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-12-17:18:30:33] Runtime Installer end with exit code 0
[2011-12-17:18:30:33] Elevated install completed
[2011-12-17:18:31:10] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-12-17:18:31:10] Runtime Installer end with exit code 0
[2011-12-17:18:31:36] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:31:36] Commandline is: -installupdatecheck
[2011-12-17:18:31:36] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-17:18:31:37] Performing pingback request
[2011-12-17:18:31:38] Pingback request completed with HTTP status 200
[2011-12-17:18:31:38] Starting runtime background update check
[2011-12-17:18:31:38] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2011-12-17:18:31:38] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-12-17:18:31:38] Runtime update not available
[2011-12-17:18:31:38] Unpackaging cancelled
[2011-12-17:18:31:38] Runtime Installer end with exit code 0
[2011-12-17:18:46:18] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:46:18] Commandline is: C:\Users\phil\AppData\Local\Temp\wz2379\adobe_media_player.air
[2011-12-17:18:46:18] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-17:18:46:19] Unpackaging file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air to C:\Users\phil\AppData\Local\Temp\fla32C4.tmp
[2011-12-17:18:46:21] Application signature verified
[2011-12-17:18:46:21] Unpackaging/validation complete
[2011-12-17:18:46:21] Installed app (com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at C:\Program Files\Adobe Media Player\Adobe Media Player.exe
[2011-12-17:18:46:28] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla5449.tmp
[2011-12-17:18:46:29] Native installation package creation succeeded
[2011-12-17:18:46:29] Starting app update of C:\Program Files. Updating from com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.1 to com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.8 using the source file at file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air
[2011-12-17:18:46:29] Installing msi at C:\Users\phil\AppData\Local\Temp\fla5449.tmp\setup.msi with guid {47372326-9AFF-B64A-44DD-173AB892BC2F}
[2011-12-17:18:46:31] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-12-17:18:46:31] Rolling back install of C:\Users\phil\AppData\Local\Temp\fla5449.tmp\setup.msi
[2011-12-17:18:46:31] Rollback complete
[2011-12-17:18:46:31] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-12-17:18:46:31] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -update -silent -logToStdout "C:\Program Files\Adobe Media Player\Adobe Media Player.exe" file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air 1.8
[2011-12-17:18:46:31] Relaunching with elevation
[2011-12-17:18:46:36] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:46:36] Commandline is: -stdio \\.\pipe\AIR_4212_0 -runtime "c:\Program Files\Common Files" -update -silent -logToStdout "C:\Program Files\Adobe Media Player\Adobe Media Player.exe" file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air 1.8
[2011-12-17:18:46:36] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-17:18:46:37] Installed app (com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at C:\Program Files\Adobe Media Player\Adobe Media Player.exe
[2011-12-17:18:46:37] Unpackaging file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air to C:\Users\phil\AppData\Local\Temp\fla78F8.tmp
[2011-12-17:18:46:38] Application signature verified
[2011-12-17:18:46:38] Unpackaging/validation complete
[2011-12-17:18:46:38] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla7C14.tmp
[2011-12-17:18:46:39] Native installation package creation succeeded
[2011-12-17:18:46:39] Starting silent app update of C:\Program Files. Updating from com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.1 to com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.8 using the source file at file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air
[2011-12-17:18:46:39] Installing msi at C:\Users\phil\AppData\Local\Temp\fla7C14.tmp\setup.msi with guid {47372326-9AFF-B64A-44DD-173AB892BC2F}
[2011-12-17:18:46:43] Application Installer end with exit code 0
[2011-12-17:18:46:43] Elevated install completed
[2011-12-17:18:46:43] Launching subprocess with commandline C:\Program Files\Adobe Media Player\Adobe Media Player.exe
[2011-12-17:18:46:43] Application Installer end with exit code 0
[2011-12-23:15:30:58] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-23:15:30:59] Commandline is: -arp:uninstall
[2011-12-23:15:30:59] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-23:15:31:44] Relaunching with elevation
[2011-12-23:15:31:44] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-12-23:15:31:45] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-23:15:31:45] Commandline is: -stdio \\.\pipe\AIR_3412_0 -eu
[2011-12-23:15:31:45] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-23:15:31:45] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
[2011-12-23:15:31:45] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-12-23:15:32:22] Runtime Installer end with exit code 0
[2011-12-23:15:32:22] Elevated install completed
[2011-12-23:15:32:23] Runtime Installer end with exit code 0
[2011-12-23:15:34:37] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-23:15:34:37] Commandline is:
[2011-12-23:15:34:37] No installed runtime detected
[2011-12-23:15:34:41] Relaunching with elevation
[2011-12-23:15:34:41] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airbce8.tmp\adobe air installer.exe -ei
[2011-12-23:15:34:44] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-23:15:34:44] Commandline is: -stdio \\.\pipe\AIR_2360_0 -ei
[2011-12-23:15:34:44] No installed runtime detected
[2011-12-23:15:34:44] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2011-12-23:15:34:44] Installing msi at c:\users\phil\appdata\local\temp\airbce8.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-12-23:15:34:54] Runtime Installer end with exit code 0
[2011-12-23:15:34:54] Elevated install completed
[2011-12-23:15:35:33] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-12-23:15:35:33] Runtime Installer end with exit code 0
[2011-12-23:15:35:33] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-23:15:35:33] Commandline is: -installupdatecheck
[2011-12-23:15:35:33] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-23:15:35:34] Performing pingback request
[2011-12-23:15:35:35] Pingback request completed with HTTP status 200
[2011-12-23:15:35:35] Starting runtime background update check
[2011-12-23:15:35:35] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2011-12-23:15:35:35] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-12-23:15:35:35] Runtime update not available
[2011-12-23:15:35:35] Unpackaging cancelled
[2011-12-23:15:35:35] Runtime Installer end with exit code 0
[2011-12-29:14:33:01] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-29:14:33:01] Commandline is:
[2011-12-29:14:33:01] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-29:14:33:08] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-12-29:14:33:08] Runtime Installer end with exit code 0
[2011-12-29:14:33:10] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-29:14:33:10] Commandline is: -installupdatecheck
[2011-12-29:14:33:10] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-29:14:33:11] Performing pingback request
[2011-12-29:14:33:11] Pingback request completed with HTTP status 200
[2011-12-29:14:33:11] Starting runtime background update check
[2011-12-29:14:33:11] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2011-12-29:14:33:11] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-12-29:14:33:11] Runtime update not available
[2011-12-29:14:33:11] Unpackaging cancelled
[2011-12-29:14:33:12] Runtime Installer end with exit code 0
[2012-01-01:08:36:36] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-01:08:36:36] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -urlhttp://download.macromedia.com/pub/developer/air/sample_apps/RoadFinder.air
[2012-01-01:08:36:36] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-01-01:08:36:40] Begin air file download from http://download.macromedia.com/pub/developer/air/sample_apps/RoadFinder.air
[2012-01-01:08:36:40] Download destination is C:\Users\phil\AppData\Local\Temp\flaE7EF.tmp
[2012-01-01:08:36:40] Received download status 200
[2012-01-01:08:36:40] Response URL is http://download.macromedia.com/pub/developer/air/sample_apps/RoadFinder.air
[2012-01-01:08:36:41] Download success
[2012-01-01:08:36:49] Unpackaging file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp to C:\Users\phil\AppData\Local\Temp\flaC12.tmp
[2012-01-01:08:36:53] Application signature verified
[2012-01-01:08:36:53] Unpackaging/validation complete
[2012-01-01:08:36:53] No app located for appID 'com.adobe.air.samples.roadfinder' and pubID '419D633A757E8B26DD2BDB301927BA7BA7490F38.1'
[2012-01-01:08:37:11] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla6318.tmp
[2012-01-01:08:37:14] Native installation package creation succeeded
[2012-01-01:08:37:14] Starting app installation to C:\Program Files\AIR Examples. Installing app com.adobe.air.samples.roadfinder.419D633A757E8B26DD2BDB301927BA7BA7490F38.1 version 1.2 using the source file at file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp
[2012-01-01:08:37:14] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2012-01-01:08:37:14] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\AIR Examples" -desktopShortcut -programMenu file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp
[2012-01-01:08:37:14] Relaunching with elevation
[2012-01-01:08:37:22] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-01:08:37:22] Commandline is: -stdio \\.\pipe\AIR_6072_0 -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\AIR Examples" -desktopShortcut -programMenu file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp
[2012-01-01:08:37:22] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-01-01:08:37:23] Unpackaging file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp to C:\Users\phil\AppData\Local\Temp\fla8F83.tmp
[2012-01-01:08:37:23] Application signature verified
[2012-01-01:08:37:23] Unpackaging/validation complete
[2012-01-01:08:37:23] No app located for appID 'com.adobe.air.samples.roadfinder' and pubID '419D633A757E8B26DD2BDB301927BA7BA7490F38.1'
[2012-01-01:08:37:23] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla9251.tmp
[2012-01-01:08:37:24] Native installation package creation succeeded
[2012-01-01:08:37:25] Starting silent app installation to C:\Program Files\AIR Examples. Installing app com.adobe.air.samples.roadfinder.419D633A757E8B26DD2BDB301927BA7BA7490F38.1 version 1.2 using the source file at file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp
[2012-01-01:08:37:25] Installing msi at C:\Users\phil\AppData\Local\Temp\fla9251.tmp\setup.msi with guid {911016D2-7A53-D414-2B51-F25FB4A2C55A}
[2012-01-01:08:37:39] Application Installer end with exit code 0
[2012-01-01:08:37:39] Elevated install completed
[2012-01-01:08:37:39] Launching subprocess with commandline C:\Program Files\AIR Examples\RoadFinder\RoadFinder.exe
[2012-01-01:08:37:40] Application Installer end with exit code 0Adobe AIR is not the Adobe Flash Player plugin for browsers, so the 'missing plugin on certain websites' problem is a problem of the Flash Player, not AIR.
I'm wondering what happens when you uninstall and then reinstall both AIR and Flash Player via these links:
http://get.adobe.com/air/
http://get.adobe.com/flashplayer/ -
Photoshop CS5 "Help" function not working - Adobe Air error message?
Installed Photoshop CS5, and thought everything was working okay, but when I click on Photoshop Help, I get the error message "Adobe Air - This installation of this application is damaged. Try re-installing......" I have re-installed first Adobe Air, same problem and then uninstalled and re-installed Photoshop CS5, but the problem remains. When I first tried to use the Help function it tried to update something and for some reason this failed. I'm wondering if others have seen the same problem and know of a solution? Thanks, David.
Hello: there may be a configuration issue going on here. I have escalated this issue to our Help app engineering team. In the meanwhile, please try the following:
Uninstall the Adobe Help application: go to your Application folder > Adobe > Adobe Help (drag it to the Trash)
Delete the following directory:
USER NAME (home) > Library > Preferences > chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.
Empty the Trash
Manually update the application via this link: http://www.adobe.com/support/chc/
Select "Photoshop" in Step 1 and then click the Install badge in Step 2. Make sure to select "Open" (and not Save) in the installation dialog box to fully update the app.
Note: The previous instructions did not include deleting the old application or its preference file. This will help ensure that it is thoroughly updated. -
Air Error Message when opening Photoshop
Hello,
I'm getting an Adobe Air error message when I open Photoshop (on Windows 7 Enterprise 32-Bit), "Adobe Air - The installation of this application is damaged". I've tried uninstalling and reinstalling the current release of Air, tried reinstalling an older version of Air, tried deleting Air using the Microsft "Fix It" app and then reinstalling Air, tried deleting all instances of Air including manually removing anything in AppData and then reinstalling Air, tried the Air Zapper script that I found in the Adobe Forums and then reinstalling Air, tried uninstalling both Photoshop and Air and reinstalling but everytime I open Photoshop I receive that error message. Even with Air uninstalled I still receive the error message. It does seem to be happening in only one profile though, Photoshop opens fine in other profiles. I'm open to any suggestions...Thank you in Advance!!!Here is the install log:
[2011-12-07:15:41:59] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-07:15:41:59] Commandline is:
[2011-12-07:15:41:59] No installed runtime detected
[2011-12-07:15:42:06] Relaunching with elevation
[2011-12-07:15:42:06] Launching subprocess with commandline c:\users\horvath\appdata\local\temp\air4c8c.tmp\adobe air installer.exe -ei
[2011-12-07:15:42:08] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-07:15:42:08] Commandline is: -stdio \\.\pipe\AIR_5696_0 -ei
[2011-12-07:15:42:08] No installed runtime detected
[2011-12-07:15:42:08] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2011-12-07:15:42:08] Installing msi at c:\users\horvath\appdata\local\temp\air4c8c.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-12-07:15:42:10] Runtime Installer end with exit code 0
[2011-12-07:15:42:10] Elevated install completed
[2011-12-07:15:42:11] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-12-07:15:42:11] Runtime Installer end with exit code 0
[2011-12-07:15:42:12] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-07:15:42:12] Commandline is: -installupdatecheck
[2011-12-07:15:42:12] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-07:15:42:12] Performing pingback request
[2011-12-07:15:42:12] Pingback request completed with HTTP status 200
[2011-12-07:15:42:12] Starting runtime background update check
[2011-12-07:15:42:12] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update
[2011-12-07:15:42:12] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update to C:\Users\horvath\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-12-07:15:42:13] Runtime update not available
[2011-12-07:15:42:13] Unpackaging cancelled
[2011-12-07:15:42:13] Runtime Installer end with exit code 0
Been battling this for some time now, really hoping someone can help point me in the right direction... Thanks! -
Adobe Air Error - Initial Content Could Not Be Found
Hi,
I'm using BBC iplayer desktop and trying to download programmes. I keep getting an Adobe Air Error saying 'initial content could not be found for this application'. I've uninstalled and reinstalled Adobe Air but keep getting this message. Any ideas?
Thanks,
MaggieI have After Effects CS4 and my operating system Snow Leopard.
When I mean it doesn't work, I mean it won't load up when after it pulls up that error message. I'll click on the After Effects icon, it'll load as usual, then it'll pull up that error message.
After Effects warning: a compressor used in an output module template could not be found. The animation compressor will be used instead. ( 44 :: 18 )
I click okay, it closes, and then I have an error saying that Adobe After Effects has crashed. -
Good morning, AdobeSuite installation does not work and I receive"error initializing program, download adobe advisor" error message. On Adobe site it appears"The Adobe Support Advisor has been discontinued The Adobe Support Advisor tool was used to analyze installer log and system information associated with installation errors. The tool has been replaced with improved installation support mechanisms. Please visit Adobe Support section for Knowledge base articles around Installation."
Nobody can tell you anything without proper system info or other technical details. We don't even know what exactly you are trying to install.
Mylenium -
3M App - Adobe Activation Error message - Cannot download ebooks
Please Help Me, Im really missing my eBooks!!
Adobe Activation Error Message is displayed when I select an ebook (that is already checked out and in "my books") to download onto my device so i can read it. Message says "You have reached your activation limit. you cannot read eBooks on this device until an activation is released from another device"
Thru chat and phone I have contacted adobe customer care twice already, the first time they helped me get ebooks downloading in 3M onto my desktop, but my android phone is where i need to download ebooks.! The second guy told me he cant do anything else becuz my Adobe ID is showing 4 remaining activations and he cant reset any activations untili am at the max limit of 6 devices... HELP! I have used 3M on 6 devices but i no longer have access to 4 of them.It is puzzling that the customer care rep said you have 4 remaining device activations on your Adobe ID, but the 3M app said you reached the limit.
Do you have a second Adobe ID or perhaps a 3M ID that you have used in the past? Adobe supports account joining, which allows you to activate a device with multiple IDs (Adobe or third-party), so that you can read books purchased under multiple accounts on a single device.
It's possible that your Adobe ID has 4 remaining activations but that it is joined to another account which has 0 remaining.
You can check if your Adobe ID is joined to another account at Adobe Account Synchronization.
If you do find a second account, you might be able to work around this by having a customer care rep reset the activations for the second account. -
Unable to install Adobe Air, error code 24
Unable to install Adobe Air on Samsung Tab 3. Getting error code 24 message. Help!!
Is it a Tab 3 10.1? If so, it is an intel based device and adobe air is not supported on Intel based android devices.
-
CS4 will not install on Mac OS 10.8.2, AIR Error Message HELP!
Brand new Macbook Pro.
I pop in my CS4 and I get the error message about installing AIR.
I install AIR with no issue.
Open Set up for CS4, the installer runs for a hot minute then I get this error message:
"This application requires a version of adobe air which is no longer supported. Please contact the application author for an updated version".
Looked around on the forums and I couldnt really pinpoint this issue, if i missed a solution please link me!
This is driving me crazy!
thanks so much!
kaeleahere ya go!
Nov 10 14:19:19 Kaeleas-MacBook-Pro kernel[0]: HFS: Vol: Adobe AIR Very Low Disk: freeblks: 0, dangerlimit: 323
Nov 10 14:22:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2133]: Runtime Installer begin with version 3.5.0.600 on Mac OS 10.8.2 x86
Nov 10 14:22:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2133]: Commandline is: -psn_0_2790057
Nov 10 14:22:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2133]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
Nov 10 14:25:16 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2133]: Relaunching with elevation
Nov 10 14:25:16 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2133]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
Nov 10 14:25:20 Kaeleas-MacBook-Pro.local com.apple.SecurityServer[16]: Succeeded authorizing right 'system.privilege.admin' by client '/Volumes/Adobe AIR/Adobe AIR Installer.app' [2133] for authorization created by '/Volumes/Adobe AIR/Adobe AIR Installer.app' [2133] (13,0)
Nov 10 14:25:20 Kaeleas-MacBook-Pro.local coreservicesd[71]: Application App:"Adobe AIR Installer" [ 0x0/0x2a92a9] @ 0x0x7fcd39b6b0e0 tried to be brought forward, but isn't in fPermittedFrontASNs ( ( ASN:0x0-0x2b22b2:) ), so denying.
Nov 10 14:25:20 Kaeleas-MacBook-Pro.local WindowServer[79]: [cps/setfront] Failed setting the front application to Adobe AIR Installer, psn 0x0-0x2a92a9, securitySessionID=0x186a4, err=-13066
Nov 10 14:25:20 Kaeleas-MacBook-Pro.local com.apple.SecurityServer[16]: Succeeded authorizing right 'system.privilege.admin' by client '/usr/libexec/security_authtrampoline' [2148] for authorization created by '/Volumes/Adobe AIR/Adobe AIR Installer.app' [2133] (3,0)
Nov 10 14:25:20 Kaeleas-MacBook-Pro.local authexec[2148]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Nov 10 14:25:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Runtime Installer begin with version 3.5.0.600 on Mac OS 10.8.2 x86
Nov 10 14:25:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Commandline is: -ei
Nov 10 14:25:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
Nov 10 14:25:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Nov 10 14:25:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Launching subprocess with commandline /usr/sbin/chown -hfRP kaeleasim "/Users/kaeleasim/Library/Application Support/Adobe"
Nov 10 14:25:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/kaeleasim/Library/Application Support/Adobe"
Nov 10 14:25:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Launching subprocess with commandline /usr/sbin/chown -hfRP kaeleasim "/Users/kaeleasim/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Nov 10 14:25:20 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Starting silent runtime install. Installing runtime version 3.5.0.600
Nov 10 14:25:35 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
Nov 10 14:25:35 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework"
Nov 10 14:25:35 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Subprocess chown succeeded
Nov 10 14:25:35 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Application Installer.app"
Nov 10 14:25:35 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Subprocess chown succeeded
Nov 10 14:25:35 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Uninstaller.app"
Nov 10 14:25:36 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Subprocess chown succeeded
Nov 10 14:25:36 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2148]: Runtime Installer end with exit code 0
Nov 10 14:25:36 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2133]: Elevated install completed
Nov 10 14:26:13 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2133]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -installupdatecheck
Nov 10 14:26:13 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2133]: Runtime Installer end with exit code 0
Nov 10 14:26:14 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Runtime Installer begin with version 3.5.0.600 on Mac OS 10.8.2 x86
Nov 10 14:26:14 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Commandline is: -installupdatecheck
Nov 10 14:26:14 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
Nov 10 14:26:15 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Performing pingback request
Nov 10 14:26:15 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Pingback request completed with HTTP status 200
Nov 10 14:26:15 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Starting runtime background update check
Nov 10 14:26:15 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Begin Background update download from http://airdownload.adobe.com/air/3/background/macos/x86/patch/3.5.0.600/update
Nov 10 14:26:15 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Unpackaging http://airdownload.adobe.com/air/3/background/macos/x86/patch/3.5.0.600/update to /Users/kaeleasim/Library/Application Support/Adobe/AIR/Updater/Background
Nov 10 14:26:15 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Runtime update not available
Nov 10 14:26:15 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Unpackaging cancelled
Nov 10 14:26:15 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2163]: Runtime Installer end with exit code 0
Nov 12 01:57:48 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[870]: Application Installer begin with version 3.5.0.600 on Mac OS 10.8.2 x86
Nov 12 01:57:48 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[870]: Commandline is: -playerVersion=11,4,402,287 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.29339148150756955 onApplicationVersion
Nov 12 01:57:48 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[870]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
Nov 12 01:57:48 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[870]: Application Installer end with exit code 0
Nov 12 02:00:31 Kaeleas-MacBook-Pro.local Install Adobe Download Assistant[893]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
Nov 12 02:00:31 Kaeleas-MacBook-Pro.local Install Adobe Download Assistant[893]: Launching subprocess with commandline "AIR Application Installer" /Volumes/Install Adobe Download Assistant.app/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant
Nov 12 02:00:31 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Application Installer begin with version 3.5.0.600 on Mac OS 10.8.2 x86
Nov 12 02:00:31 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Commandline is: "/Volumes/Install Adobe Download Assistant.app/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant"
Nov 12 02:00:31 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
Nov 12 02:00:32 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Validating app in folder /Volumes/Install Adobe Download Assistant.app/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant/Contents/Resources
Nov 12 02:00:34 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Application signature verified
Nov 12 02:00:34 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Unpackaging/validation complete
Nov 12 02:00:34 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
Nov 12 02:00:38 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Starting app installation to /Applications. Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.2.4 using the source file at file:///Volumes/Install%20Adobe%20Download%20Assistant.app/Install%20Adobe%20Download%20A ssistant.app/Contents/Resources/Adobe%20Download%20Assistant
Nov 12 02:00:38 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Launching subprocess with commandline /Applications/Adobe Download Assistant.app
Nov 12 02:00:38 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[896]: Application Installer end with exit code 0
Nov 12 12:41:17 Kaeleas-MacBook-Pro.local Adobe AIR Installer[1724]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.8.2 x86
Nov 12 12:41:17 Kaeleas-MacBook-Pro.local Adobe AIR Installer[1724]: Commandline is: -silent -eulaAccepted AdobeHelp.air
Nov 12 12:41:17 Kaeleas-MacBook-Pro.local Adobe AIR Installer[1724]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
Nov 12 12:41:17 Kaeleas-MacBook-Pro.local Adobe AIR Installer[1724]: Invoking Application Installer for combined install
Nov 12 12:41:17 Kaeleas-MacBook-Pro.local Adobe AIR Installer[1724]: Launching subprocess with commandline /Volumes/Adobe Illustrator CS6/Adobe Illustrator CS6/payloads/AdobeHelp/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/Volumes/Adobe Illustrator CS6/Adobe Illustrator CS6/payloads/AdobeHelp/Adobe AIR Installer.app/Contents/Frameworks" -silent -withRuntime -url -eulaAccepted file:///Volumes/Adobe%20Illustrator%20CS6/Adobe%20Illustrator%20CS6/payloads/AdobeHelp/Ad obeHelp.air
Nov 12 12:41:19 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Application Installer begin with version 3.1.0.4880 on Mac OS 10.8.2 x86
Nov 12 12:41:19 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Commandline is: -runtime "/Volumes/Adobe Illustrator CS6/Adobe Illustrator CS6/payloads/AdobeHelp/Adobe AIR Installer.app/Contents/Frameworks" -silent -withRuntime -url -eulaAccepted file:///Volumes/Adobe%20Illustrator%20CS6/Adobe%20Illustrator%20CS6/payloads/AdobeHelp/Ad obeHelp.air
Nov 12 12:41:19 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
Nov 12 12:41:20 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Unpackaging file:///Volumes/Adobe%20Illustrator%20CS6/Adobe%20Illustrator%20CS6/payloads/AdobeHelp/Ad obeHelp.air to /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.YT0mvD
Nov 12 12:41:24 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Application signature verified
Nov 12 12:41:24 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Unpackaging/validation complete
Nov 12 12:41:24 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
Nov 12 12:41:24 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Converting unpackaged application to a native installation package in /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.GBYsKV
Nov 12 12:41:24 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Native installation package creation succeeded
Nov 12 12:41:24 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Starting silent app installation to /Applications/Adobe. Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 4.0.244 using the source file at file:///Volumes/Adobe%20Illustrator%20CS6/Adobe%20Illustrator%20CS6/payloads/AdobeHelp/Ad obeHelp.air
Nov 12 12:41:25 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Adobe/Adobe Help.app"
Nov 12 12:41:25 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Subprocess chown succeeded
Nov 12 12:41:25 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Launching subprocess with commandline /bin/chmod -R ugo+rx "/Applications/Adobe/Adobe Help.app"
Nov 12 12:41:25 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Subprocess chmod succeeded
Nov 12 12:41:25 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1728]: Application Installer end with exit code 0
Nov 12 12:41:25 Kaeleas-MacBook-Pro.local Adobe AIR Installer[1724]: Subprocess app installer succeeded
Nov 12 12:41:25 Kaeleas-MacBook-Pro.local Adobe AIR Installer[1724]: Runtime Installer end with exit code 0
Nov 12 12:41:26 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1736]: Application Installer begin with version 3.5.0.600 on Mac OS 10.8.2 x86
Nov 12 12:41:26 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1736]: Commandline is: -updateUserState
Nov 12 12:41:26 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1736]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
Nov 12 12:41:26 Kaeleas-MacBook-Pro.local Adobe AIR Application Installer[1736]: Application Installer end with exit code 0
Nov 12 13:28:10 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2437]: Runtime Installer begin with version 3.5.0.600 on Mac OS 10.8.2 x86
Nov 12 13:28:10 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2437]: Commandline is: -psn_0_1642897
Nov 12 13:28:10 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2437]: Installed runtime (3.5.0.600) located at /Library/Frameworks/Adobe AIR.framework
Nov 12 13:28:16 Kaeleas-MacBook-Pro.local Adobe AIR Installer[2437]: Runtime Installer end with exit code 6
Nov 12 13:28:16 Kaeleas-MacBook-Pro com.apple.launchd.peruser.501[134] ([0x0-0x191191].com.adobe.air.Installer[2437]): Exited with code: 6 -
I am trying to Install Adobe Air on Windows 7 (64bit) to use with HTC Sync, but get the following error: "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator." This is a personal laptop and there is no administrator. Please help!
The Logitech Video driver (LVPrcSrv.exe) is known to cause issues with the installation of Adobe AIR. If the application is loaded, end the process by selecting it from the Windows Task Manager.
Verify that your operating system has the latest Microsoft Windows Service Packs and updates installed, including updates for Microsoft Windows Installer.
Microsoft Windows Installer could be damaged or unregistered. The following Microsoft articles describe how to address these issues:
Microsoft Knowledgebase: The Windows Installer Service Could Not Be Accessed" error message when you install a program in Windows XP
Microsoft Knowledgebase: Error message when you try to add or remove a program on a computer that is running Windows XP or Windows Server 2003: 'The Windows Installer service could not be accessed'
Microsoft Knowledgebase: 'The Windows Installer service could not be accessed' error message when you try to install Office
Microsoft for Windows Installer update/hotfix. There was an issue with Microsoft Windows Installer that affected AIR installations. See this document. -
mandatory update for adobe AIR get error message #16820
I have Windows 7. I got the message to download a mandatory update to adobe AIR,
that's all it said. I had converted an autocad drawing to PDF before I sent it
to my house but can't do anything with it except print it without this mandatory
update. Thank you -
Keep getting this message on start up....'Application descriptor could not be found for this application'
Un/re-installed version 13.0.0.76 various times without success.
Windows 7 home basic+service pack 1
Pentium Dual Core CPU
64 bit
3GB RAM
Any advice will be appreciated thanks!I successfully gotten rid of it for WINDOW 7.
This can be caused by some error/conflict with Air Adobe and any start-up programs scheduled to "open" "activated" at the first appearance of your desktop.
To find out what programs are running at the startup:
Click "Start"
type "msconfig" in the search engine at the bottom
click on "msconfig" icon appearing on top
a pop-up window titled "System Configuration" will appear
Click on "Startup" tab
At this point, I unclicked unnecessary programs that are not crucial in operating my computer.
Click "apply" or "Ok"
another pop-up window will ask you if you want to restart your computer.
I am not sure if I solved the "conflict' but certainly got rid of the annoying error message by turning off some "unnecessary" software that was automatically set to start as the computer booted. -
AIR error message for Asus MeMo
I am trying to download/install AIR on MeMo 302c (Andriod 4.2) and get the error message "invalid file package". This tablet is listed as supported by Adobe. Is there a setting I should change?
The AIR forum is here:
http://forums.adobe.com/community/air
This is the Reader one.
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