Adobe Air Help, Please!

I do not know how to reach a forum where I can enter my question - I would be grateful if someone could direct me how to do this, please!
My question is:-
I keep getting a popup that I require to install Adobe Air. I have researched Adobe Air, and I do not use any of the Programmes or actions which Adobe Air is supposed to emhance. How can I stop this popup appearing, it is quite annoying!
Thank you for any asistance.
CxZAR

You may want to try this user's suggestion:
Windows 8.1 control program Adobe Air uninstall fails with "error occurred, contact administrator"

Similar Messages

Update Adobe AIR help content without necessity of installation for users???

Hello there,
I want to make our manuals available as Adobe AIR help applications. Unfortunately for our users it is not possible to regularly install these applications. Therefore I decided to generate a help viewer as AIR file and help content as RHA file ("help content only" ssl option). So admins only once have to install an initial AIR file. Afterwards users are able to replace help content to update help files.
I proceeded in a similar way as described here:
http://blogs.adobe.com/techcomm/2010/07/merging_multiple_helps_in_air_help_output.html
In principle this is a good solution - but here is my problem:
Help content itself already consists of different projects (merged projects). Merged projects unfortunately cannot be generated with "help content only" ssl option.
Anyone has got an idea how to satisfy all my conditions:
- Customers only once have to install an AIR file
- Afterwards help content can be updated by replacing files (without installation)
- Help content itself contains merged projects .
Generate different outputs (RHA files) for the merged projects is not a possibility. The merged projects with regard to content belong to ONE single manual - I'm not talking about different manuals. So users should be able to search the whole manual and so on ...).
Thank you so much in anticipation!
Melanie

It has always irritated me that the blog you refer to uses the term "merged help". It is not merged help, it is simply a collection of outputs where the user can select the one they want.
My site does have instructions for a true merged AIR Help output but that will not achieve your objective of one install. Sorry but I don't think what you want can be achieved.
http://www.grainge.org/pages/authoring/merging_webhelp/merging_method_rh9.htm#air
The method is the same for Rh10.
Please feel free to use the Contact page on my site.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Is there a minimum width to Adobe AIR Help output?

Good day!
I am trying to produce an Adobe AIR Help document which is 256x768 pixels in size; this document is to be displayed on the left of the screen and use only a quarter of the Desktop real estate.
When I produce an Adobe AIR Help file using these dimensions, the document is always too wide. Furthermore, I cannot manually adjust it to be more narrow.
I would like to produce a Help document which is similar to Adobe's "Self Test Drive" environment for customer prospects to experience Adobe product. My company is doing a very similar project.
Why is it that Adobe AIR Help output doesn't export at this size? Furthermore, are there any adjustments to any files I can make to allow this?
Thank you for your help, in advance! Have a great day!
Most sincerely,
Sammy Spencer

For this situation the plugin https://chrome.google.com/webstore/detail/user-agent-switcher-for-c/djflhoibgkdhkhhcedjikl pkjnoahfmg for Chrome may help. You can set the user agent to fool the HTML5 browser detection.
Greet,
Willam

Encrypting Adobe Air Help

Two questions:
1. Is there a way to encrypt (password protect) an Adobe Air Help so that a user cannot download and access the Help file outside of the application? The application data files are encrypted, and I need to encrypt the Help file (if possible).
2. Is there a way to remove the Print icon from the Adobe Air Help file?

Hi there
Adobe and Microsoft are similar in this respect. Indeed, the help viewer they use is AIR based, but it's a far cry from what we are able to use ourselves. Theirs is customized in different ways. And after all, as they are the ones that created the format, it's within their realm to easily create something unique to them. Microsoft is similar with their Office Help.
I suspect there is no print icon becuase Community help trawls through many things that aren't part of Adobe. Other blogs and web sites. So if you had an icon that allowed you to print all, there would be no telling how many reams of paper and ink refills you may need to complete the job. What Adobe did was to insert a link to a PDF that is intended for your printing pleasure.
After seeing this post I excitedly opened my RoboHelp 9. I recalled that Adobe had added an AIR Help Skin editor and that we could also customize the icons. Sadly, it appears that we are unable to pick and choose items like the Print icon. However, a thought occurred to me on this. They do allow you to choose different icons if you like. My thought was that perhaps you could create a super tiny totally transparent icon and use it for the print. If that happened, the only way printing would be discovered would be if someone randomly happened to click the hidden spot. Not sure if that's an option for you.
Cheers... Rick
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Adobe air problem please help

I downloaded town of salem off steam, when i tried to run it it said i needed to get/update adobe air, so i though thats not too hard, when i procceded to download it and install it a message came up saying "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator." i searched all over your fourms and one thing kept coming up, download microsoft fix it. So i did, i ran it and uninstalled adobe air from my computer, because i already had a older version. Then following the fourms guidlines i re-downloaded adobe air installer and it still didnt work. Im very much so angry at this so please help me. Here is my logs
[2014-12-30:20:17:59] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:20:17:59] Commandline is:
[2014-12-30:20:17:59] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:18:05] Relaunching with elevation
[2014-12-30:20:18:05] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air810b.tmp\adobe air installer.exe -ei
[2014-12-30:20:18:05] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:20:18:05] Commandline is: -stdio \\.\pipe\AIR_8448_0 -ei
[2014-12-30:20:18:05] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:18:05] Starting silent runtime update. Updating runtime from version 1.5.3.9130 to version 15.0.0.356
[2014-12-30:20:18:05] Installing msi at c:\users\brody\appdata\local\temp\air810b.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:20:18:08] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:18:08] Rolling back install of c:\users\brody\appdata\local\temp\air810b.tmp\setup.msi
[2014-12-30:20:18:08] Rollback complete
[2014-12-30:20:18:08] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:18:08] Runtime Installer end with exit code 7
[2014-12-30:20:18:18] Runtime Installer end with exit code 7
[2014-12-30:20:18:27] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:18:27] Commandline is:
[2014-12-30:20:18:27] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:18:32] Relaunching with elevation
[2014-12-30:20:18:32] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airf6c6.tmp\adobe air installer.exe -ei
[2014-12-30:20:18:32] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:18:32] Commandline is: -stdio \\.\pipe\AIR_11028_0 -ei
[2014-12-30:20:18:32] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:18:32] Starting silent runtime update. Updating runtime from version 1.5.3.9130 to version 15.0.0.356
[2014-12-30:20:18:32] Installing msi at c:\users\brody\appdata\local\temp\airf6c6.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:20:18:33] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:18:33] Rolling back install of c:\users\brody\appdata\local\temp\airf6c6.tmp\setup.msi
[2014-12-30:20:18:33] Rollback complete
[2014-12-30:20:18:33] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:18:33] Runtime Installer end with exit code 7
[2014-12-30:20:18:40] Runtime Installer end with exit code 7
[2014-12-30:20:19:15] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:19:15] Commandline is:
[2014-12-30:20:19:15] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:19:18] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:19:18] Commandline is:
[2014-12-30:20:19:18] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:19:21] Runtime Installer end with exit code 6
[2014-12-30:20:19:26] Relaunching with elevation
[2014-12-30:20:19:26] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airb498.tmp\adobe air installer.exe -ei
[2014-12-30:20:19:26] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:19:26] Commandline is: -stdio \\.\pipe\AIR_11420_0 -ei
[2014-12-30:20:19:26] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:19:26] Starting silent runtime update. Updating runtime from version 1.5.3.9130 to version 15.0.0.356
[2014-12-30:20:19:26] Installing msi at c:\users\brody\appdata\local\temp\airb498.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:20:19:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:19:27] Rolling back install of c:\users\brody\appdata\local\temp\airb498.tmp\setup.msi
[2014-12-30:20:19:27] Rollback complete
[2014-12-30:20:19:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:19:27] Runtime Installer end with exit code 7
[2014-12-30:20:19:48] Runtime Installer end with exit code 7
[2014-12-30:20:19:56] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:19:56] Commandline is:
[2014-12-30:20:19:56] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:19:59] Relaunching with elevation
[2014-12-30:20:19:59] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air524d.tmp\adobe air installer.exe -ei
[2014-12-30:20:19:59] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:19:59] Commandline is: -stdio \\.\pipe\AIR_916_0 -ei
[2014-12-30:20:19:59] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:19:59] Starting silent runtime update. Updating runtime from version 1.5.3.9130 to version 15.0.0.356
[2014-12-30:20:19:59] Installing msi at c:\users\brody\appdata\local\temp\air524d.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:20:20:00] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:20:00] Rolling back install of c:\users\brody\appdata\local\temp\air524d.tmp\setup.msi
[2014-12-30:20:20:00] Rollback complete
[2014-12-30:20:20:00] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:20:00] Runtime Installer end with exit code 7
[2014-12-30:20:20:07] Runtime Installer end with exit code 7
[2014-12-30:20:20:39] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:20:39] Commandline is:
[2014-12-30:20:20:39] No installed runtime detected
[2014-12-30:20:20:41] Relaunching with elevation
[2014-12-30:20:20:41] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airfc80.tmp\adobe air installer.exe -ei
[2014-12-30:20:20:41] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:20:41] Commandline is: -stdio \\.\pipe\AIR_12540_0 -ei
[2014-12-30:20:20:41] No installed runtime detected
[2014-12-30:20:20:41] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:20:20:42] Installing msi at c:\users\brody\appdata\local\temp\airfc80.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:20:20:43] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:20:43] Rolling back install of c:\users\brody\appdata\local\temp\airfc80.tmp\setup.msi
[2014-12-30:20:20:43] Rollback complete
[2014-12-30:20:20:43] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:20:43] Runtime Installer end with exit code 7
[2014-12-30:20:20:49] Runtime Installer end with exit code 7
[2014-12-30:20:20:53] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:20:53] Commandline is:
[2014-12-30:20:20:53] No installed runtime detected
[2014-12-30:20:20:58] Relaunching with elevation
[2014-12-30:20:20:58] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air33c6.tmp\adobe air installer.exe -ei
[2014-12-30:20:20:58] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:20:58] Commandline is: -stdio \\.\pipe\AIR_10044_0 -ei
[2014-12-30:20:20:58] No installed runtime detected
[2014-12-30:20:20:58] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:20:20:58] Installing msi at c:\users\brody\appdata\local\temp\air33c6.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:20:20:59] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:20:59] Rolling back install of c:\users\brody\appdata\local\temp\air33c6.tmp\setup.msi
[2014-12-30:20:20:59] Rollback complete
[2014-12-30:20:20:59] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:20:59] Runtime Installer end with exit code 7
[2014-12-30:20:21:17] Runtime Installer end with exit code 7
[2014-12-30:20:28:20] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:20:28:20] Commandline is:
[2014-12-30:20:28:20] No installed runtime detected
[2014-12-30:20:28:22] Relaunching with elevation
[2014-12-30:20:28:22] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air344.tmp\adobe air installer.exe -ei
[2014-12-30:20:28:22] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:20:28:22] Commandline is: -stdio \\.\pipe\AIR_17624_0 -ei
[2014-12-30:20:28:22] No installed runtime detected
[2014-12-30:20:28:22] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:20:28:22] Installing msi at c:\users\brody\appdata\local\temp\air344.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:20:28:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:28:23] Rolling back install of c:\users\brody\appdata\local\temp\air344.tmp\setup.msi
[2014-12-30:20:28:23] Rollback complete
[2014-12-30:20:28:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:28:23] Runtime Installer end with exit code 7
[2014-12-30:20:28:28] Runtime Installer end with exit code 7
[2014-12-30:20:28:36] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:28:36] Commandline is:
[2014-12-30:20:28:36] No installed runtime detected
[2014-12-30:20:28:38] Relaunching with elevation
[2014-12-30:20:28:38] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air436f.tmp\adobe air installer.exe -ei
[2014-12-30:20:28:39] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:28:39] Commandline is: -stdio \\.\pipe\AIR_19160_0 -ei
[2014-12-30:20:28:39] No installed runtime detected
[2014-12-30:20:28:39] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:20:28:39] Installing msi at c:\users\brody\appdata\local\temp\air436f.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:20:28:39] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:28:39] Rolling back install of c:\users\brody\appdata\local\temp\air436f.tmp\setup.msi
[2014-12-30:20:28:39] Rollback complete
[2014-12-30:20:28:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:28:39] Runtime Installer end with exit code 7
[2014-12-30:20:28:41] Runtime Installer end with exit code 7
[2014-12-30:21:01:10] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:21:01:10] Commandline is:
[2014-12-30:21:01:10] No installed runtime detected
[2014-12-30:21:01:12] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:21:01:12] Commandline is:
[2014-12-30:21:01:12] No installed runtime detected
[2014-12-30:21:01:12] Relaunching with elevation
[2014-12-30:21:01:12] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air11c6.tmp\adobe air installer.exe -ei
[2014-12-30:21:01:12] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:21:01:12] Commandline is: -stdio \\.\pipe\AIR_25440_0 -ei
[2014-12-30:21:01:12] No installed runtime detected
[2014-12-30:21:01:12] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:21:01:12] Installing msi at c:\users\brody\appdata\local\temp\air11c6.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:21:01:14] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:21:01:14] Rolling back install of c:\users\brody\appdata\local\temp\air11c6.tmp\setup.msi
[2014-12-30:21:01:14] Rollback complete
[2014-12-30:21:01:14] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:21:01:14] Runtime Installer end with exit code 7
[2014-12-30:21:01:14] Runtime Installer end with exit code 6
[2014-12-30:21:01:16] Runtime Installer end with exit code 7
[2014-12-30:21:01:57] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:21:01:57] Commandline is:
[2014-12-30:21:01:57] No installed runtime detected
[2014-12-30:21:02:04] Relaunching with elevation
[2014-12-30:21:02:04] Launching subprocess with commandline c:\users\brody\appdata\local\temp\aircb44.tmp\adobe air installer.exe -ei
[2014-12-30:21:02:04] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:21:02:04] Commandline is: -stdio \\.\pipe\AIR_1920_0 -ei
[2014-12-30:21:02:04] No installed runtime detected
[2014-12-30:21:02:04] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:21:02:04] Commandline is:
[2014-12-30:21:02:04] No installed runtime detected
[2014-12-30:21:02:04] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:21:02:04] Installing msi at c:\users\brody\appdata\local\temp\aircb44.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:21:02:05] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:21:02:05] Rolling back install of c:\users\brody\appdata\local\temp\aircb44.tmp\setup.msi
[2014-12-30:21:02:05] Rollback complete
[2014-12-30:21:02:05] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:21:02:05] Runtime Installer end with exit code 7
[2014-12-30:21:02:09] Relaunching with elevation
[2014-12-30:21:02:09] Launching subprocess with commandline c:\users\brody\appdata\local\temp\aire6fe.tmp\adobe air installer.exe -ei
[2014-12-30:21:02:09] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:21:02:09] Commandline is: -stdio \\.\pipe\AIR_6912_0 -ei
[2014-12-30:21:02:09] No installed runtime detected
[2014-12-30:21:02:09] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:21:02:09] Installing msi at c:\users\brody\appdata\local\temp\aire6fe.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:21:02:10] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:21:02:10] Rolling back install of c:\users\brody\appdata\local\temp\aire6fe.tmp\setup.msi
[2014-12-30:21:02:10] Rollback complete
[2014-12-30:21:02:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:21:02:10] Runtime Installer end with exit code 7
[2014-12-30:21:02:11] Runtime Installer end with exit code 7
[2014-12-30:21:02:12] Runtime Installer end with exit code 7
[2014-12-30:22:14:26] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:22:14:26] Commandline is:
[2014-12-30:22:14:26] No installed runtime detected
[2014-12-30:22:14:28] Relaunching with elevation
[2014-12-30:22:14:28] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airf9e8.tmp\adobe air installer.exe -ei
[2014-12-30:22:14:28] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:22:14:28] Commandline is: -stdio \\.\pipe\AIR_1380_0 -ei
[2014-12-30:22:14:28] No installed runtime detected
[2014-12-30:22:14:28] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:22:14:28] Installing msi at c:\users\brody\appdata\local\temp\airf9e8.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:22:14:32] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:22:14:32] Rolling back install of c:\users\brody\appdata\local\temp\airf9e8.tmp\setup.msi
[2014-12-30:22:14:32] Rollback complete
[2014-12-30:22:14:32] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:22:14:32] Runtime Installer end with exit code 7
[2014-12-30:22:14:36] Runtime Installer end with exit code 7
[2014-12-30:22:14:45] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:22:14:45] Commandline is:
[2014-12-30:22:14:45] No installed runtime detected
[2014-12-30:22:14:48] Relaunching with elevation
[2014-12-30:22:14:48] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air4347.tmp\adobe air installer.exe -ei
[2014-12-30:22:14:48] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:22:14:48] Commandline is: -stdio \\.\pipe\AIR_3328_0 -ei
[2014-12-30:22:14:48] No installed runtime detected
[2014-12-30:22:14:48] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:22:14:49] Installing msi at c:\users\brody\appdata\local\temp\air4347.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:22:14:50] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:22:14:50] Rolling back install of c:\users\brody\appdata\local\temp\air4347.tmp\setup.msi
[2014-12-30:22:14:50] Rollback complete
[2014-12-30:22:14:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:22:14:50] Runtime Installer end with exit code 7
[2014-12-30:22:14:51] Runtime Installer end with exit code 7
[2014-12-30:22:25:48] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:22:25:48] Commandline is:
[2014-12-30:22:25:48] No installed runtime detected
[2014-12-30:22:25:52] Relaunching with elevation
[2014-12-30:22:25:52] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air68d0.tmp\adobe air installer.exe -ei
[2014-12-30:22:25:52] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:22:25:52] Commandline is: -stdio \\.\pipe\AIR_6048_0 -ei
[2014-12-30:22:25:52] No installed runtime detected
[2014-12-30:22:25:52] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:22:25:52] Installing msi at c:\users\brody\appdata\local\temp\air68d0.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:22:25:53] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:22:25:53] Rolling back install of c:\users\brody\appdata\local\temp\air68d0.tmp\setup.msi
[2014-12-30:22:25:53] Rollback complete
[2014-12-30:22:25:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:22:25:53] Runtime Installer end with exit code 7
[2014-12-30:22:25:55] Runtime Installer end with exit code 7
[2014-12-31:10:31:13] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-31:10:31:13] Commandline is:
[2014-12-31:10:31:13] No installed runtime detected
[2014-12-31:10:31:15] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-31:10:31:15] Commandline is:
[2014-12-31:10:31:15] No installed runtime detected
[2014-12-31:10:31:19] Runtime Installer end with exit code 6
[2014-12-31:10:31:20] Relaunching with elevation
[2014-12-31:10:31:20] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air8bc9.tmp\adobe air installer.exe -ei
[2014-12-31:10:31:20] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-31:10:31:20] Commandline is: -stdio \\.\pipe\AIR_26988_0 -ei
[2014-12-31:10:31:20] No installed runtime detected
[2014-12-31:10:31:20] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-31:10:31:20] Installing msi at c:\users\brody\appdata\local\temp\air8bc9.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-31:10:31:21] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:10:31:21] Rolling back install of c:\users\brody\appdata\local\temp\air8bc9.tmp\setup.msi
[2014-12-31:10:31:21] Rollback complete
[2014-12-31:10:31:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:10:31:21] Runtime Installer end with exit code 7
[2014-12-31:10:31:25] Runtime Installer end with exit code 7
[2014-12-31:10:31:27] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-31:10:31:27] Commandline is:
[2014-12-31:10:31:27] No installed runtime detected
[2014-12-31:10:31:30] Relaunching with elevation
[2014-12-31:10:31:30] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airbff2.tmp\adobe air installer.exe -ei
[2014-12-31:10:31:30] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-31:10:31:30] Commandline is: -stdio \\.\pipe\AIR_25396_0 -ei
[2014-12-31:10:31:30] No installed runtime detected
[2014-12-31:10:31:30] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-31:10:31:30] Installing msi at c:\users\brody\appdata\local\temp\airbff2.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-31:10:31:31] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:10:31:31] Rolling back install of c:\users\brody\appdata\local\temp\airbff2.tmp\setup.msi
[2014-12-31:10:31:31] Rollback complete
[2014-12-31:10:31:31] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:10:31:31] Runtime Installer end with exit code 7
[2014-12-31:10:31:33] Runtime Installer end with exit code 7
[2014-12-31:10:37:56] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-31:10:37:56] Commandline is:
[2014-12-31:10:37:56] No installed runtime detected
[2014-12-31:10:40:40] Relaunching with elevation
[2014-12-31:10:40:40] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airaec3.tmp\adobe air installer.exe -ei
[2014-12-31:10:40:40] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-31:10:40:40] Commandline is: -stdio \\.\pipe\AIR_32056_0 -ei
[2014-12-31:10:40:40] No installed runtime detected
[2014-12-31:10:40:40] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-31:10:40:40] Installing msi at c:\users\brody\appdata\local\temp\airaec3.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-31:10:40:41] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:10:40:41] Rolling back install of c:\users\brody\appdata\local\temp\airaec3.tmp\setup.msi
[2014-12-31:10:40:41] Rollback complete
[2014-12-31:10:40:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:10:40:41] Runtime Installer end with exit code 7
[2014-12-31:10:40:45] Runtime Installer end with exit code 7
[2014-12-31:14:31:51] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-31:14:31:51] Commandline is:
[2014-12-31:14:31:51] No installed runtime detected
[2014-12-31:14:31:54] Relaunching with elevation
[2014-12-31:14:31:54] Launching subprocess with commandline c:\users\brody\appdata\local\temp\aird9be.tmp\adobe air installer.exe -ei
[2014-12-31:14:31:54] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-31:14:31:54] Commandline is: -stdio \\.\pipe\AIR_23740_0 -ei
[2014-12-31:14:31:54] No installed runtime detected
[2014-12-31:14:31:54] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-31:14:31:55] Installing msi at c:\users\brody\appdata\local\temp\aird9be.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-31:14:31:55] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:14:31:55] Rolling back install of c:\users\brody\appdata\local\temp\aird9be.tmp\setup.msi
[2014-12-31:14:31:55] Rollback complete
[2014-12-31:14:31:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:14:31:55] Runtime Installer end with exit code 7
[2014-12-31:15:04:55] Runtime Installer end with exit code 7
[2014-12-31:22:01:34] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-31:22:01:34] Commandline is:
[2014-12-31:22:01:34] No installed runtime detected
[2014-12-31:22:01:36] Relaunching with elevation
[2014-12-31:22:01:36] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air8ffa.tmp\adobe air installer.exe -ei
[2014-12-31:22:01:36] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-31:22:01:36] Commandline is: -stdio \\.\pipe\AIR_5172_0 -ei
[2014-12-31:22:01:36] No installed runtime detected
[2014-12-31:22:01:36] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-31:22:01:37] Installing msi at c:\users\brody\appdata\local\temp\air8ffa.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-31:22:01:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:22:01:37] Rolling back install of c:\users\brody\appdata\local\temp\air8ffa.tmp\setup.msi
[2014-12-31:22:01:37] Rollback complete
[2014-12-31:22:01:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:22:01:37] Runtime Installer end with exit code 7
[2014-12-31:22:01:42] Runtime Installer end with exit code 7

You may want to try this user's suggestion:
Windows 8.1 control program Adobe Air uninstall fails with "error occurred, contact administrator"

Adobe AIR Team - please stop trolling us and start fixing critical bugs.

Hi there,
i didn't intend to get offensive at anyone, but you at adobe give us, the developers and therefore your customers, not any choice.
Please see these critical bugs which are filed almost 2 years ago:
https://bugbase.adobe.com/index.cfm?event=bug&id=3496074
https://bugbase.adobe.com/index.cfm?event=bug&id=3077653
It is one example where you making us the fools and behave like a troll by telling us a "workaround" and close the ticket. Again.
Giving us a workaround which affects the overall app experience and freezes the UI is not a solution to this problem. Why do you not care about stuff like that? File Operations are one of the most recent showstoppers to me in doing Adobe AIR Applications for iOS and you give me no chance but to search an alternate development platform. And I am not the only developer who is thinking like that.
Please be more developer friendly and try to fix as many bugs as you can before thinking about new features which aren't really important to us.

Hey , it's adobe ..OK. It's very very very normal . Just waiting ,just be patient , we will fix it several years later ,because we have more bugs important than it.
OK ,let me tell you another funny thing.
Refer to this article : http://help.adobe.com/en_US/air/extensions/air_extensions.pdf , Adobe said in page 49
Resources on Android devices
For the Android-ARM platform, put the resources in a subdirectory called res,relative to the directory containing the
native code library. Populate the directory with resources as described at Providing Resources on
developer.android.com. When ADT packages the ANE file, it puts the resources in the Android-ARM/res directory
of the resulting ANE package.
When accessing a resource from the extension’s Java native code library, use the getResourceID() method in the
FREContext class. Do not access the resources using the standard Android resource ID mechanism. For more
information on the getResourceID() method, see “Method details” on page 125.
The method getResourceId() takes a String parameter that is the resource name. To avoid resource name conflicts
between extensions in an application, provide a unique name for each resource file in an extension. For example, prefix
the resource name with the extension ID, creating a resource name such as
com.sample.ext.MyExtension.myImage1.png.
SO ..I follow they says to do. OK ,i got an ANE successfull . Then ,i Add the ANE into my mobile project . And Click "release" button(or debug ).
THat is the funny thing .I actually got an error message:
java.lang.Exception:
aapt tool failed:invalid resource directory name: D:\LocalProfile\Localtemp\8d438362-8178-429a-858f-715c1e176235\res/values-sw600dp
invalid resource directory name: D:\LocalProfile\Localtemp\8d438362-8178-429a-858f-715c1e176235\res/values-sw720dp-land
at com.adobe.flexide.multiplatform.android.launching.ADBLaunchHandler.doPackage(ADBLaunchHan dler.java:454)
at com.adobe.flexide.multiplatform.android.launching.ADBLaunchHandler.launch(ADBLaunchHandle r.java:350)
I've test it on windows 7 32bit + FB4.7+AIR3.7 SDK ,and i also asked my friend test it on Mac OS + FB4.7+3.6SDK ....cann't package APK too. but error message is diffrent .
I wonder if anyone of adobe actually fully tested what they said . But I spent a few days checking my approach. And i responsible for my words.
I'm tired of reporting BUG.No matter what happens, i tell myself ,"it's product by adobe".

Adobe Air problem - Please assist?

4 days ago on start-up I had a message that update was required for Adobe Air so I let it install. Yesterday I noted my websites were missing graphics, videos on You tube not playing etc, so I restarted computer and had message on start up re ADOBE AIR saying "The installation of this application is damaged - Try reinstalling or contacting publisher for help".
As the latter is not an existing option as they say "no help with Air just look at forums for assistance" this very non technical pensioner is asking for help as I have tried to do what I know by uninstalling and reinstalling THREE times now and still het the message and when I try to get into google it now tells me my profile cannot be used it belongs to a newer version - dont have a clue what I can do for this so any simple advice would be appreciated.
To be honest I dont even know if putting this is the right place but nothing anywhere seems to relate to problems with Air. If I should be asking elsewhere perhaps somebody could point me in that direction as would hate a major problem as because of disability my computer my lifeline.
Thank you.

Thank you - apologies for delay with my health I have up and down days and the bad ones have my fingers refuse to behave on here. I have to have Adobe Air installed for our BBC catch up TV programme BBC I Player The other day on switch on i had a message that adobe air needed to load a new version which is v 3.30.3650 and so i set it to run, then 2 days later I start getting the message above that the application is damaged so i take it off and re-install. while it was off I checked my bbc i player app and found the videos were pixelating then when I reinstalled the pixelating had stopped. Im operating a fairly new desktop vaio on windows 7. I have taken the system back up to 3 weeks now way before the air update when the problem started but its still happening, telling me its damaged, remove and re-install I feel like Im in Groundhog Day every morning!
So anyone who can help would be like an angel. Thanks

Adobe AIR help; question regarding search criteria with multibyte characters

Hi,
I created Adobe AIR application with Robohelp 9 (using FM 10 files as source, and texts are written in Japanese and English),
and happend to find that search function in AIR application doesn't catch keywords correctly.
For example,
1. If you type "文字" and "スタイル" with single byte space in search window, the result appears for both "文字" and "スタイル".
2. If you type "文字" and "スタイル" with double byte space in search window, the result doesn't match for anything.
3. If you type "文字スタイル" (in one word) in search window, the result doesn't match for anything.
Same thing happens for the case "文字種" (literally, "文字"+"種", the meaning is almost the same).
But, if you type search words which is all in Katakana, the result seems to be fine.
Is there any limitation for multibyte characters support? Or, this behaviour is a feature??
If so, how can make AIR application "hit" correct words?
Thank you very much for your kind help in advance!

On this one your best course of action is to contact Adobe Support. They will likely require your project and there is one thing I would suggest you do first. Create a new project with just a few topics to prove the problem exists there as well. If it does it will be a simpler upload and you will know the problem is repeatable.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Unable to download Adobe Reader Help please

I just started working at my new job as a receptionist and i am trying to download the adobe reader but after i click on the "RUN" button is asks me for a user name and a password. How can i go about fixing this problem, can anybody help Please?

Your account on that computer is not a system administrator account. This is standard practice on workplace workstations. It saves a lot of headaches for companies. You need to get in touch with your I/T person or department and have them either: change your account to a system admin (which I don't think they'll do-but it's worth a shot) or have them perform the install.

No vídeo in my TV with original cable component and Ipad air, help please.

How can I see my Ipad air and moviles in my TV with the original component cable, at the moment no works.
Help please.

Hey adbridge683,
This is usually in reference to USB issues. This article has great step by step troubleshooting, so you can see the steps first hand yourself to try. http://support.apple.com/kb/ts3694#error50
There's really only about 7 things to look for in there, and I hope that one of them helps you out!
Let me know.
-Regards

Adobe air help

Hi
i am having trouble uninstalling adobe air from add/remove programs it will not uninstall i do not get any error messages when trying to do this.can anyone please tell me how to uninstall this.
thank you windows 7 home premium 32bit

See my reply to your other post. You can also test this in the new project and raise it with Adobe Support at the same time as the other problem.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Customising Adobe AIR Help

RH 8 HTML.
Is it possible to customise the output of an Air help file?
I want to do a few things:
Set the column width of the TOC so it is wider
Change color schemes if possible
Make my title page appear when first opened - but not be a topic (in the same way the RH8 help file does it)
Remove the 'pop up' that comes when I hover over a topic, the title pops out above itself, it just looks strange and I dont like it.
Set an indent on the text displayed in topics so it is further from the column that seperates the TOC and topics. I tried to do this with a master page but it didn't work with AIR.
Also, is there anywhere to get more AIR skins??
Thanks.

LOL, Rick has many identities.
Captiv8r
RoboWizard
Magus
Goober
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Adobe Air Updater please go away

I use Photoshop and Lightroom andI have absolutely no use for Adobe Air. It appears I have unknowingly installed this software. How do I uninstall it, stop the request that I download it and stop requests that I update it. How do I get it to go away ? sorry if this is the wrong community but adobe support gives me no alternative.
Alan

In the Applications>Utilities folder there is an Adobe AIR Uninstaller.app
Photoshop cs5 installs adobe air because it's at least needed by the adobe help application as Silkrooster said.
You might though, just go here and install the latest version of Air, because in addition to the adobe help application needing adobe air, there
may be some other functions in lightroom or photoshop that need adobe air as well.
https://get.adobe.com/air/

Left margin in Adobe Air help

I can't seem to move the left margin of this Air help system. It stays very close to the left edge of the frame. I've tried to fix the master page but that doesn't seem to help. The only thing that works is if I change the left margin manually on the topic, which would take forever to do in the very large help system. Any suggestions? Thanks for your help.

I have moved this post to the AIR Help forum where it belongs.
Create a copy of your CSS and edit it in Notepad or suchlike. Add a left and right margin to the body tag. About 3px should do it.
When you generate, select that CSS. I apply the same name adding _AIR. mystyles_AIR.css for example.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

PROP RES DLL not responding blocks my printer since installing Adobe XI Help please

An error message-PROP RES DLL not loading- appears every time I try to use my printer, since downloading Adobe XI.I then cannot use my printer.
Please advise in simple language, how I can clear up this problem.

Try reinstalling or updating your printer driver.
If you need more help with this, tell us your operating system & version, as well as the exact printer model you are using.

Adobe Air Help, Please!

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