Adobe AIR. "installation damaged" message.
I've uninstalled and re-installed several times to no effect. Help!
Windows 7 (64 but).
Thanks fpr your interest.
CWD
Date: Fri, 2 Mar 2012 14:45:52 -0700
From: [email protected]
To: [email protected]
Subject: Adobe AIR. "installation damaged" message.
Re: Adobe AIR. "installation damaged" message.
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Which operating system are you using?
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Similar Messages
-
I am trying to download a pc caller id. It begins to download and when I hit install I get the message that my installer file is damaged and to install a new one. Does anyone know how I do this? I have adobe air, but it's the installer that's giving me the problem. Any help would be appreciated.
Thank you,
TerosHi Terur,
You've landed in the Acrobat.com forum, which I'm not sure is the best place to get your question answered, but I can at least provide a link to the current Adobe Air installer: Adobe - Adobe AIR
I hope that does the trick! If you need an updated installer for the caller ID app that you're trying to install, you would need to download that again from that company's website (Adobe can't help there).
Best,
Sara -
Adobe AIR installation damaged
I get the 'Adobe AIR application installation damaged' message every time when starting help from any of the applications in CS5. How can I repair this safely to get help working?
I'm running OSX 10.6.8 previously upgraded from 10.5. I also started with CS4 and upgraded to CS5. I do not remember in what order sw where changed if that is of importance. I also remember that the upgrade from CS4 to CS5 left alot of CS4 stuff behind that I later uninstalled to free disk space.
I have had this problem some time but I haven't been i n a hurry to solve the problem until now. The last event I remember related to this was that in the middle of stressed work I rejected an update of the AIR sw with the believe that the update will be available later.
As soon as I start help in say DW I get the message as described above and also the instruction to 'Try re-installing or contacting the publisher for assistance' regarding AIR. What does that mean? As far as I can see the Adobe AIR is not part of the CS5 so it is not covered in the general installation app. There are separate install and unistall apps for AIR and when trying them out the install asks for a package that I have no clue of what it is and the unistall alerts that if I continue other dependent applications will not work. I aborted both tries. I cannot affort a production stop in using the DW & FW at this time.
Finally, I'm not using Adobe AIR as far as I know or mabe I am without knowing it when using DW. It probably just came with CS4 or 5. The help complains and points out AIR as damaged as soon as help starts. The applications in CS5 are running fine as far as I can se. -
After failing to apply an update to Adobe Air, I attempted to re-install it from scratch. This is at the end of the installation log:
[2014-09-27:20:02:36] Rolling back install of c:\users\martin\appdata\local\temp\air6641.tmp\setup.msi
[2014-09-27:20:02:36] Rollback complete
[2014-09-27:20:02:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-27:20:02:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-27:20:02:36] Runtime Installer end with exit code 7
[2014-09-27:20:02:38] Runtime Installer end with exit code 7
[2014-09-29:07:59:54] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86
[2014-09-29:07:59:54] Commandline is:
[2014-09-29:07:59:54] No installed runtime detected
[2014-09-29:07:59:59] Relaunching with elevation
[2014-09-29:07:59:59] Launching subprocess with commandline c:\users\martin\appdata\local\temp\aire002.tmp\adobe air installer.exe -ei
[2014-09-29:08:00:03] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86
[2014-09-29:08:00:03] Commandline is: -stdio \\.\pipe\AIR_3488_0 -ei
[2014-09-29:08:00:03] No installed runtime detected
[2014-09-29:08:00:03] Starting silent runtime install. Installing runtime version 15.0.0.249
[2014-09-29:08:00:04] Installing msi at c:\users\martin\appdata\local\temp\aire002.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-09-29:08:00:06] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-29:08:00:06] Rolling back install of c:\users\martin\appdata\local\temp\aire002.tmp\setup.msi
[2014-09-29:08:00:06] Rollback complete
[2014-09-29:08:00:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-29:08:00:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-29:08:00:09] Runtime Installer end with exit code 7
The log covers many attempts. The latest was on 29th September.
Following a suggestion in another forum thread, I checked the file permissions for folder 'c:\users\martin\appdata\local\temp'. As far as I can see, they give full control to the SYSTEM, administrator and sole user (martin) accounts. There are no options with 'Deny' against them.
I have run Microsoft FixIt. I also tried the Windows Installer Cleanup utility (msicuu2.exe) but I got 'Access Denied' with no further details.
Any suggestions?I have managed to edit the Registry so as to get the Windows Installer (MSIExec) to write a verbose (detailed) log. From this, and some web forums, I found that the problem has been caused by a Microsoft Windows security update, KB2918614. This was applied on my PC on 14 August but I think it was released on 12 August. My Windows version is Vista and I don't know if this update or a similar has been applied to other Windows versions.
For more information see wix-users - SECREPAIR: CryptAcquireContext: Could not create the default key container.
I went into Windows Update on my Control Panel and found how to uninstall update KB2918614. When I had done this, followed by a Restart, I was able to install AIR and the software that uses it. -
I am trying to download an app that needs the adobe air installer. I have adobe air installed, but when I download the app I want I get an error message that the installer file is damaged and to get a new one from the author. Is adobe the author and how can I get a new one installed so I can download my app.
Any help will be appreciated.
Teri R.Let's get some additional info:
what is your operating system?
what AIR version do you have installed?
is the application installer name ComcastCallerID.air (XFINITY Caller ID) ?
is that installer size 2,140 KB (2,190,695 bytes) ?
Do you see this image when you start running the installer
Do you see this image after you click on the Install button
So I assume that you never get to this screen after you click Continue
Can you post a screenshot of the error you see: https://forums.adobe.com/thread/1070933 -
I am trying to download caller id on my pc. This download needs the adobe air installation file in order for it to download.
I have adobe air, but when I download for the caller id to be installed I get this error message; "Application could not be installed because the installer file is damaged. Try to obtain a new installer from the application author". I noticed on the forum that a few members are having the same problem. If it has been solved, please pass it on to me.
Just an afterthought, I have Comcast triple play which includes the pc caller id. Comcast does not repair computers, therefore I'm hoping this forum can help me.
Thank you,
Teri RossiI don't quite understand. Do I have to post my question again in air installation forum. Or are you telling me it's been moved to the correct forum. I thought I did put my question in that forum. Please explain, I'm new here.
Teri Rossi -
Unable to launch adobe story app, because adobe air installer fails
Hi,
I am having problems launching the adobe story app. Everytime I try to open it it tries to update and it then launches the adobe air installer which always fails and I get the following message: Sorry, an error has occurred. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.
If I close the message it launches Adobe Story and it happens again, and it goes into an endless loop.
I've re-installed the latest version of Adobe air on my computer, and it still happens. I am able to login to Adobe Story on the webrowser but there's a lot of files missing. From reading the discussions I'm thinking this might be because its a free account, and the app is no longer available, and since it didn't sync for a long time.
If this is the case, is there a way to recover the missing files without upgrading to a paid account?
I don't want to pay for an account and discover that the files are still missing.
or is this a completely different issue?
In case this information is relevant I use an iMac with Mac OS X version 10.7.4, 3.1 GHz Intel Core i5 Processor, 4GB 1333 MHz DDR3 Memory.
Thank you.Hi,
We have recently pushed out a new build of Adobe Story.
If the update is still failing, please mail me(roverma <at> adobe <dot> com) the contents of AIR installation logs.
You can get the contents of the install log using the following steps:
Mac OS X
Open the Console application from the Applications/Utilities folder.
Select System.log from the log list on the left.
In the String Matching filter field, type Adobe AIR.
Select all, and then copy and paste into a text file.
Thanks
Rohit
Adobe Story Team -
Hello, I keep getting a message on start up of ADOBE AIR. 'The installation of this application is damaged. Try reinstalling or contacting the publisher for assistance'. My system is VISTA. I have uninstalled and reinstalled Air without any resolution. I have run Revo to try and fully uninstall, and then reinstalled Air, again without solving the problem. I am not a tech person, so can anyone help in laymans terms please? Thanks, John.
Windows 7 (64 but).
Thanks fpr your interest.
CWD
Date: Fri, 2 Mar 2012 14:45:52 -0700
From: [email protected]
To: [email protected]
Subject: Adobe AIR. "installation damaged" message.
Re: Adobe AIR. "installation damaged" message.
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Which operating system are you using?
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4242384#4242384
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4242384#4242384. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746. -
Adobe Air Installation problem in Mac OS 10.6.3
I am using a Mac OS 10.6.3, having this error message when installing Adobe Air,
"an error occurred while installing adobe air. installation may not be allowed by your administrator. please contact your administrator"
I downloaded the latest version of Adobe Air from Adobe's website.
Try uninstalling and still having the same problem. Done this troubleshoot method:
1. In Language and Text, only enable English - Then Log out and Log in
2. Make sure in Library - Framework, there's no Adobe Air installation.
Please HelpFinally, you have to do the following ( under Mac OS Snow Leopard ):
-Uninstall ALL air applications.
-Uninstall AIR, using the Uninstaller App ( located in /Applications/Utilities )
AND
-Delete the following directory:
sudo rm -rf /Users/YOUR_USERNAME/Library/Application\ Support/Adobe/AIR/
And BINGO! after doing that, reinstall adobe air, and tweetdeck!!!
There you go, at least that worked for me, hopefully it works for you! -
I got a problem with installin Adobe Air. Cant install it in "normal" mods, with "Run as Administrator" and cant install it with the hidden Administrator account. I also tried everything from the Troubleshoot AIR installation guide.
Every time the same message: An error occurred while installing Adobe AIR. Installation may not be alowed by your aministrator. Please contact your administrator.
I have an Acer Aspire 5741G running Windows 7 64 Bit
Here ist the install-log:
[2012-10-04:17:26:29] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
[2012-10-04:17:26:29] Commandline is:
[2012-10-04:17:26:29] No installed runtime detected
[2012-10-04:17:26:32] Relaunching with elevation
[2012-10-04:17:26:32] Launching subprocess with commandline c:\users\michael\appdata\local\temp\air9679.tmp\adobe air installer.exe -ei
[2012-10-04:17:26:34] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
[2012-10-04:17:26:34] Commandline is: -stdio \\.\pipe\AIR_4520_0 -ei
[2012-10-04:17:26:34] No installed runtime detected
[2012-10-04:17:26:34] Starting silent runtime install. Installing runtime version 3.4.0.2540
[2012-10-04:17:26:35] Installing msi at c:\users\michael\appdata\local\temp\air9679.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-10-04:17:26:42] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:26:42] Rolling back install of c:\users\michael\appdata\local\temp\air9679.tmp\setup.msi
[2012-10-04:17:26:42] Rollback complete
[2012-10-04:17:26:42] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:26:42] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:26:42] Runtime Installer end with exit code 7
[2012-10-04:17:26:48] Runtime Installer end with exit code 7
[2012-10-04:17:27:08] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
[2012-10-04:17:27:08] Commandline is:
[2012-10-04:17:27:08] No installed runtime detected
[2012-10-04:17:27:11] Relaunching with elevation
[2012-10-04:17:27:11] Launching subprocess with commandline c:\users\michael\appdata\local\temp\air2d99.tmp\adobe air installer.exe -ei
[2012-10-04:17:27:13] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
[2012-10-04:17:27:13] Commandline is: -stdio \\.\pipe\AIR_10464_0 -ei
[2012-10-04:17:27:13] No installed runtime detected
[2012-10-04:17:27:13] Starting silent runtime install. Installing runtime version 3.4.0.2540
[2012-10-04:17:27:13] Installing msi at c:\users\michael\appdata\local\temp\air2d99.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-10-04:17:27:17] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:27:17] Rolling back install of c:\users\michael\appdata\local\temp\air2d99.tmp\setup.msi
[2012-10-04:17:27:17] Rollback complete
[2012-10-04:17:27:17] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:27:17] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:27:17] Runtime Installer end with exit code 7
[2012-10-04:17:27:20] Runtime Installer end with exit code 7
[2012-10-04:17:27:29] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
[2012-10-04:17:27:29] Commandline is:
[2012-10-04:17:27:29] No installed runtime detected
[2012-10-04:17:27:31] Relaunching with elevation
[2012-10-04:17:27:31] Launching subprocess with commandline c:\users\michael\appdata\local\temp\air83d3.tmp\adobe air installer.exe -ei
[2012-10-04:17:27:32] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
[2012-10-04:17:27:32] Commandline is: -stdio \\.\pipe\AIR_9712_0 -ei
[2012-10-04:17:27:32] No installed runtime detected
[2012-10-04:17:27:32] Starting silent runtime install. Installing runtime version 3.4.0.2540
[2012-10-04:17:27:32] Installing msi at c:\users\michael\appdata\local\temp\air83d3.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-10-04:17:27:36] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:27:36] Rolling back install of c:\users\michael\appdata\local\temp\air83d3.tmp\setup.msi
[2012-10-04:17:27:36] Rollback complete
[2012-10-04:17:27:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:27:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:27:36] Runtime Installer end with exit code 7
[2012-10-04:17:29:36] Runtime Installer end with exit code 7
[2012-10-04:17:40:54] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
[2012-10-04:17:40:54] Commandline is:
[2012-10-04:17:40:54] No installed runtime detected
[2012-10-04:17:41:07] Relaunching with elevation
[2012-10-04:17:41:07] Launching subprocess with commandline c:\users\michael\appdata\local\temp\airc9c9.tmp\adobe air installer.exe -ei
[2012-10-04:17:41:11] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
[2012-10-04:17:41:11] Commandline is: -stdio \\.\pipe\AIR_11972_0 -ei
[2012-10-04:17:41:11] No installed runtime detected
[2012-10-04:17:41:11] Starting silent runtime install. Installing runtime version 3.4.0.2540
[2012-10-04:17:41:11] Installing msi at c:\users\michael\appdata\local\temp\airc9c9.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-10-04:17:41:15] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:41:15] Rolling back install of c:\users\michael\appdata\local\temp\airc9c9.tmp\setup.msi
[2012-10-04:17:41:15] Rollback complete
[2012-10-04:17:41:15] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:41:15] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:41:15] Runtime Installer end with exit code 7
[2012-10-04:17:43:31] Runtime Installer end with exit code 7
[2012-10-04:17:49:30] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-10-04:17:49:30] Commandline is:
[2012-10-04:17:49:30] No installed runtime detected
[2012-10-04:17:49:32] Relaunching with elevation
[2012-10-04:17:49:32] Launching subprocess with commandline c:\users\michael\appdata\local\temp\airabcd.tmp\adobe air installer.exe -ei
[2012-10-04:17:49:35] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-10-04:17:49:35] Commandline is: -stdio \\.\pipe\AIR_10960_0 -ei
[2012-10-04:17:49:35] No installed runtime detected
[2012-10-04:17:49:35] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2012-10-04:17:49:35] Installing msi at c:\users\michael\appdata\local\temp\airabcd.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-10-04:17:49:39] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:49:39] Rolling back install of c:\users\michael\appdata\local\temp\airabcd.tmp\setup.msi
[2012-10-04:17:49:39] Rollback complete
[2012-10-04:17:49:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:49:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:49:39] Runtime Installer end with exit code 7
[2012-10-04:17:49:40] Runtime Installer end with exit code 7
[2012-10-04:17:50:02] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-10-04:17:50:02] Commandline is:
[2012-10-04:17:50:02] No installed runtime detected
[2012-10-04:17:50:17] Relaunching with elevation
[2012-10-04:17:50:17] Launching subprocess with commandline c:\users\michael\appdata\local\temp\air28aa.tmp\adobe air installer.exe -ei
[2012-10-04:17:50:17] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-10-04:17:50:17] Commandline is: -stdio \\.\pipe\AIR_11384_0 -ei
[2012-10-04:17:50:17] No installed runtime detected
[2012-10-04:17:50:18] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2012-10-04:17:50:18] Installing msi at c:\users\michael\appdata\local\temp\air28aa.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-10-04:17:50:21] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:50:21] Rolling back install of c:\users\michael\appdata\local\temp\air28aa.tmp\setup.msi
[2012-10-04:17:50:21] Rollback complete
[2012-10-04:17:50:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:50:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-04:17:50:21] Runtime Installer end with exit code 7
[2012-10-04:17:50:22] Runtime Installer end with exit code 7
[2012-10-05:12:19:45] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
[2012-10-05:12:19:45] Commandline is:
[2012-10-05:12:19:45] No installed runtime detected
[2012-10-05:12:19:55] Relaunching with elevation
[2012-10-05:12:19:55] Launching subprocess with commandline c:\users\michael\appdata\local\temp\air20a4.tmp\adobe air installer.exe -ei
[2012-10-05:12:19:56] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
[2012-10-05:12:19:56] Commandline is: -stdio \\.\pipe\AIR_10660_0 -ei
[2012-10-05:12:19:56] No installed runtime detected
[2012-10-05:12:19:56] Starting silent runtime install. Installing runtime version 3.4.0.2540
[2012-10-05:12:19:56] Installing msi at c:\users\michael\appdata\local\temp\air20a4.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}
[2012-10-05:12:20:03] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-05:12:20:03] Rolling back install of c:\users\michael\appdata\local\temp\air20a4.tmp\setup.msi
[2012-10-05:12:20:03] Rollback complete
[2012-10-05:12:20:03] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-05:12:20:03] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-10-05:12:20:03] Runtime Installer end with exit code 7
[2012-10-05:12:20:06] Runtime Installer end with exit code 7
Hope you can help me.I'm sorry you're running into installation issues with AIR. Microsoft has a utility that can help resolve installation problems. Would you mind giving this a try and let us know how it works for you? When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system. Once finished, download the latest version of AIR and install again.
Microsoft Install and Uninstall Fix It
If you still encounter problems, we'll need to examine the MSI installation logs. You can enable these logs using the instructions found here: http://support.microsoft.com/kb/223300 -
Adobe Air Installer crashes on Lion 10.7.2
After upgrading to Lion 10.7.2 the Air application I use wouldn't start. I tried uninstalling and reinstalling Air to see if it would fix it, but the Air uninstaller continued to crash. I manually deleted the AIR runtime at /Library/Frameworks/Adobe AIR.framework (the entire folder) and then tried reinstalling. The installer itself just crashes.
Here is the console message:
10/13/11 6:25:50.932 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 6:25:50.933 PM Adobe AIR Installer: Commandline is: -psn_0_372827
10/13/11 6:25:50.933 PM Adobe AIR Installer: No installed runtime detected
10/13/11 6:25:51.612 PM Adobe AIR Installer: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x37a8a0
Here is the crash log:
Process: Adobe AIR Installer [332]
Path: /Volumes/VOLUME/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Identifier: com.adobe.air.Installer
Version: 3.0 (3.0.0.4080)
Code Type: X86 (Native)
Parent Process: launchd [112]
Date/Time: 2011-10-13 18:29:30.851 -0500
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000050
VM Regions Near 0x50:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Volumes/VOLUME/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
__TEXT 0000000000001000-0000000000007000 [ 24K] r-x/rwx SM=COW /Volumes/VOLUME/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Application Specific Information:
objc[332]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.AIR 0x0304ed06 0x2d4d000 + 3153158
1 com.adobe.AIR 0x0304efdb 0x2d4d000 + 3153883
2 com.adobe.AIR 0x02d6fd19 0x2d4d000 + 142617
3 com.adobe.AIR 0x02d704c5 0x2d4d000 + 144581
4 libsystem_c.dylib 0x923ce944 __cxa_finalize + 243
5 libsystem_c.dylib 0x923ce7f2 exit + 25
6 com.adobe.air.Installer 0x000024db start + 63
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x949f890a kevent + 10
1 libdispatch.dylib 0x95a0ac58 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x95a096a7 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x949f802e __workq_kernreturn + 10
1 libsystem_c.dylib 0x923ddccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x923df6fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x949f802e __workq_kernreturn + 10
1 libsystem_c.dylib 0x923ddccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x923df6fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x949f802e __workq_kernreturn + 10
1 libsystem_c.dylib 0x923ddccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x923df6fe start_wqthread + 30
Thread 5:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x949f7bb2 __semwait_signal + 10
1 libsystem_c.dylib 0x923907b9 nanosleep$UNIX2003 + 187
2 libsystem_c.dylib 0x92390558 usleep$UNIX2003 + 60
3 com.apple.AppKit 0x96f7abe2 -[NSUIHeartBeat _heartBeatThread:] + 2399
4 com.apple.Foundation 0x91a15f7d -[NSThread main] + 45
5 com.apple.Foundation 0x91a15f2d __NSThread__main__ + 1582
6 libsystem_c.dylib 0x923dbed9 _pthread_start + 335
7 libsystem_c.dylib 0x923df6de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0304ecda ecx: 0x02d5198d edx: 0x62327830
edi: 0x01364800 esi: 0xbffffc94 ebp: 0xbffffbd8 esp: 0xbffffba0
ss: 0x00000023 efl: 0x00010202 eip: 0x0304ed06 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000050
Logical CPU: 0
Binary Images:
0x1000 - 0x6ff7 +com.adobe.air.Installer (3.0 - 3.0.0.4080) <89A129B2-CB14-1B71-4966-6CE75F745E79> /Volumes/VOLUME/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
0x700000 - 0x7adff7 libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <7B6DB792-C9E5-3772-8734-8D0052757B8C> /usr/lib/libcrypto.0.9.7.dylib
0x2d4d000 - 0x3e5ffdb +com.adobe.AIR (??? - 3.0.0.4080) <2127C16A-7778-7DC5-F946-222DF4439168> /Volumes/VOLUME/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR
0x81d9000 - 0x8212ff3 com.apple.QuickTimeFireWireDV.component (7.7.1 - 2306) <5347333C-9175-39FF-AFEC-BF24BB6701D7> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireD V
0x821d000 - 0x8227fff com.apple.IOFWDVComponents (2.0.7 - 2.0.7) <811CF4D6-15B2-3EDA-B026-5E4B28C0F742> /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComponents
0x8232000 - 0x825afff com.apple.QuickTimeIIDCDigitizer (7.7.1 - 2306) <6F887F4E-2D83-3415-9342-7EA8600E1349> /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/QuickTimeIIDCDi gitizer
0x8262000 - 0x82b0ff7 com.apple.QuickTimeUSBVDCDigitizer (2.7.1 - 2.7.1) <1D79F9C3-E0F4-33AE-A390-38DD884DEA28> /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/QuickTimeUSBV DCDigitizer
0x82ba000 - 0x82beffb com.apple.audio.AudioIPCPlugIn (1.2.1 - 1.2.1) <B8333059-00BE-33A6-AEC0-0C8F285E6E07> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/C ontents/MacOS/AudioIPCPlugIn
0x82c3000 - 0x82c9ffb com.apple.audio.AppleHDAHALPlugIn (2.1.3 - 2.1.3f7) <C2DD672D-46CE-34BB-8456-129C65DDE583> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x82cf000 - 0x843cffc GLEngine (??? - ???) <C49CCDEA-F23E-30CD-9BCD-FC09C9D07CF4> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x8470000 - 0x8567ffb libGLProgrammability.dylib (??? - ???) <8E592FEB-B6A8-3BFF-828B-B37B05D4D574> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
0x858b000 - 0x882bfe7 com.apple.ATIRadeonX3000GLDriver (7.12.9 - 7.1.2) <9AC3143F-1DF8-30BD-943D-061D72390859> /System/Library/Extensions/ATIRadeonX3000GLDriver.bundle/Contents/MacOS/ATIRadeonX3000GLD river
0x885c000 - 0x8bf2fff com.apple.driver.AppleIntelHD3000GraphicsGLDriver (7.12.9 - 7.1.2) <BEB80648-1E17-365E-86D4-113BF2B842F5> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/MacOS/AppleIn telHD3000GraphicsGLDriver
0x8db0000 - 0x8dddff8 GLRendererFloat (??? - ???) <1264885F-1492-3591-BFB1-B671A7B08A29> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFl oat
0x8fee6000 - 0x8ff189c7 dyld (195.5 - ???) <134323A7-49DC-3A9D-ACFD-32FAD0FD6BA2> /usr/lib/dyld
0x90019000 - 0x9001aff5 libremovefile.dylib (21.0.0 - compatibility 1.0.0) <9A1E12B7-F822-3544-8E1D-A6DC81E1F2E6> /usr/lib/system/libremovefile.dylib
0x9001b000 - 0x900a2fff com.apple.print.framework.PrintCore (7.1 - 366.1) <BD9120A6-BFB0-3796-A903-05F627F696DF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x9013d000 - 0x9015fffe com.apple.framework.familycontrols (3.0 - 300) <F87D87EF-553A-3165-9C9A-6E117C537FE9> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x90160000 - 0x90161fff liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
0x90198000 - 0x90198fff com.apple.quartzframework (1.5 - 1.5) <EF66BF08-620E-3D11-87D4-35D0B0CD1F6D> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x90199000 - 0x90199fff com.apple.Accelerate (1.7 - Accelerate 1.7) <4192CE7A-BCE0-3D3C-AAF7-6F1B3C607386> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9019a000 - 0x901d0ff4 com.apple.LDAPFramework (3.0 - 120.1) <EA92FCA5-7A7E-328F-8C7F-4250FCC45879> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x90241000 - 0x90581ffb com.apple.HIToolbox (1.8 - ???) <DFED9BD0-E142-397B-BE16-16EBCF3CE1EB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x90582000 - 0x90681ffb com.apple.DiskImagesFramework (10.7.2 - 331) <58D09F91-CC36-3CAD-9306-25BC8A5FD63E> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x90682000 - 0x907a2fec com.apple.vImage (5.1 - 5.1) <008B989F-F080-398E-ACB1-FBF5BA107D6D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x907a3000 - 0x907a5ffb libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x907a6000 - 0x907e9ffd libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <4BA1F5F1-F0A2-3FEB-BB62-F514DCBB3725> /usr/lib/system/libcommonCrypto.dylib
0x90803000 - 0x90803fff com.apple.audio.units.AudioUnit (1.7.1 - 1.7.1) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x90804000 - 0x908ecfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <ED3F5E83-8C76-3D46-B2FF-0D5BDF8970C5> /usr/lib/libxml2.2.dylib
0x9092b000 - 0x9092bfff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x90ce9000 - 0x90ce9fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
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0x90d4f000 - 0x90d6efff com.apple.RemoteViewServices (1.2 - 39) <C7B638D2-2F8B-3A45-916A-73103FADC822> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x90d6f000 - 0x90d78fff libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
0x90d79000 - 0x90dc9ff4 libTIFF.dylib (??? - ???) <E86EA22A-82C0-3E77-9EAF-739F385790D9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x90dca000 - 0x90df2ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <FCAC685A-724F-3FE7-8416-146108DF75FB> /usr/lib/libxslt.1.dylib
0x90df3000 - 0x90df6ff7 libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <69357047-7BE0-3360-A36D-000F55E39336> /usr/lib/system/libmathCommon.A.dylib
0x90e42000 - 0x90e4dfff libkxld.dylib (??? - ???) <088640F2-429D-3368-AEDA-3C308C4EB80C> /usr/lib/system/libkxld.dylib
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0x9148f000 - 0x914f0ffb com.apple.audio.CoreAudio (4.0.1 - 4.0.1) <089D78E0-46A6-38DB-9545-7F35CC815939> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914f1000 - 0x91585ff7 com.apple.LaunchServices (480.21 - 480.21) <E3621817-B627-3EEC-A7F9-0D45583B7FE8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x91586000 - 0x9159cffe libxpc.dylib (77.17.0 - compatibility 1.0.0) <E01E0074-0830-3F20-8703-EA7722BFD358> /usr/lib/system/libxpc.dylib
0x9159d000 - 0x91822fe3 com.apple.QuickTime (7.7.1 - 2306) <F8C64DC4-3FE4-3A06-B10B-59E7F3BA6FDD> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x91823000 - 0x9182bff3 libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
0x9182c000 - 0x9193bffb com.apple.DesktopServices (1.6.1 - 1.6.1) <9F02752A-617B-3AC7-BCA1-F040C105EDDE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
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0x919b6000 - 0x91cc0ff3 com.apple.Foundation (6.7.1 - 833.20) <B5092554-485A-3A7D-904B-B04B1EE5C50C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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0x92182000 - 0x9219fff3 com.apple.openscripting (1.3.3 - ???) <31A51238-0CA1-38C7-9F0E-8A6676EE3241> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x921a0000 - 0x921b9fff libPng.dylib (??? - ???) <A83B66DC-302C-3A4C-8107-0E5560708024> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
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0x92456000 - 0x92516fff com.apple.CoreServices.OSServices (478.29 - 478.29) <EAAAAC1B-2599-3875-9068-DF7E6B5760A8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x92517000 - 0x9255afff com.apple.MediaKit (11.0 - 585) <BD6A0B33-7048-3E71-864F-DFB5BC0FC640> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
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0x9264c000 - 0x9268dff7 com.apple.CoreMedia (1.0 - 705.42) <B45070F1-4097-3BAD-AA7C-0F7AFD6EAC27> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x926c0000 - 0x92972ff7 com.apple.security (7.0 - 55010) <BE0350C5-5221-3BFF-B674-646AB1BA0F2E> /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x92974000 - 0x92977ffd libCoreVMClient.dylib (??? - ???) <2D135537-F9A6-33B1-9B01-6ECE7E929C00> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x929af000 - 0x92b85fe3 com.apple.CoreFoundation (6.7.1 - 635.15) <AC9F6462-6315-3D89-8075-D048DB4DBF7E> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x92b8b000 - 0x92ecdfff com.apple.MediaToolbox (1.0 - 705.42) <5AEFD5BE-6FA3-38F8-966A-B0AB56C472B8> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x92ede000 - 0x92f37ffb com.apple.coreui (1.2.1 - 164.1) <890E0BE9-3360-3B56-BE46-5A2421875A40> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x92f49000 - 0x93303ffb com.apple.SceneKit (2.1 - 125.1) <7BFC0028-18AC-3B49-8DDC-CB7A7359D4F7> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
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0x933db000 - 0x93440ff7 libvDSP.dylib (325.4.0 - compatibility 1.0.0) <4B4B32D2-4F66-3B0D-BD61-FA8429FF8507> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x93441000 - 0x934cefe7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <F2A8BBA3-6431-3CED-8CD3-0953410B6F96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x934cf000 - 0x9421ffff com.apple.QuickTimeComponents.component (7.7.1 - 2306) <B397F658-057A-3D84-ABC7-84AA6256DB88> /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponent s
0x9422c000 - 0x94232ffd com.apple.CommerceCore (1.0 - 17) <71641C17-1CA7-3AC9-974E-AAC9EB641035> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x9427d000 - 0x94286ffb com.apple.DisplayServicesFW (2.5.2 - 317) <DF4FCE9C-A4EE-3590-B079-495AC83836EA> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x94292000 - 0x9430aff2 com.apple.CorePDF (3.0 - 3.0) <A0EC8F60-A622-347E-979A-F71939C45E5F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
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0x9becc000 - 0x9bed2ffb com.apple.print.framework.Print (7.1 - 247.1) <5D7ADC17-D8EF-3958-9C0C-AA45B7717FBA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
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0x9bf1b000 - 0x9bf35fff com.apple.Kerberos (1.0 - 1) <D7920A1C-FEC4-3460-8DD0-D02491578CBB> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9bf36000 - 0x9bf46ff7 libCRFSuite.dylib (??? - ???) <CE616EF3-756A-355A-95AD-3472A876BEB9> /usr/lib/libCRFSuite.dylib
0x9bf53000 - 0x9c0b4ffb com.apple.QuartzCore (1.7 - 270.0) <0916DA83-6400-3FEA-BC53-5F4BA4D126EC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9c0b5000 - 0x9c106ff9 com.apple.ScalableUserInterface (1.0 - 1) <C3FA7E40-0213-3ABC-A006-2CB00B6A7EAB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x9c107000 - 0x9c169ffb com.apple.datadetectorscore (3.0 - 179.4) <12EF80E0-35CC-30A7-942F-2F9E87C4C98C> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x9c16a000 - 0x9c1b3ff7 libGLU.dylib (??? - ???) <AEA2AD9A-EEDD-39B8-9B28-4C7C1BACB594> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9c1c3000 - 0x9c1c4ff7 libsystem_sandbox.dylib (??? - ???) <BC0A04E9-4F28-3BC8-AA7B-63C3451E9212> /usr/lib/system/libsystem_sandbox.dylib
0x9c1c5000 - 0x9c2b5ff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x9c3fd000 - 0x9c3feffd com.apple.MonitorPanelFramework (1.4.0 - 1.4.0) <45AC1CB9-2A81-3FEA-9BA4-E9BBA2582A28> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPanel
0x9c457000 - 0x9c45bfff com.apple.CommonPanels (1.2.5 - 94) <3A988595-DE53-34ED-9367-C9A737E2AF38> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x9c45c000 - 0x9c45ffff com.apple.AppleSystemInfo (1.0 - 1) <D2F60873-ECB1-30A8-A02E-E772F969116E> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x9c46b000 - 0x9c46fffd IOSurface (??? - ???) <97E875C2-9F1A-3FBA-B80C-594892A02621> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9c470000 - 0x9c472ff7 libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
0x9c4b5000 - 0x9c4b9fff libGIF.dylib (??? - ???) <06E85451-F51C-31C4-B5A6-180819BD9738> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x9c4c6000 - 0x9c4ecffb com.apple.quartzfilters (1.7.0 - 1.7.0) <9C8F1F3D-D570-3F5C-9B31-5B5B82161CDE> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
0x9c4ed000 - 0x9c569ffd com.apple.PDFKit (2.6.1 - 2.6.1) <7BC3186B-80B7-3E68-AFDD-2734164BCCFB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit
0x9c56a000 - 0x9c56affe libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <7F0E8EE2-9E8F-366F-9988-E2F119DB9A82> /usr/lib/system/libkeymgr.dylib
0x9c56b000 - 0x9c5a2fef com.apple.DebugSymbols (2.1 - 87) <E2E26B90-BC10-304A-AF1B-8E5CCA9776A7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x9c5a3000 - 0x9c8a5fff com.apple.CoreServices.CarbonCore (960.18 - 960.18) <8094724D-591D-3CC2-81DE-4E3029624E11> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x9c8a6000 - 0x9c8a7fff com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x9c8a8000 - 0x9c8c4ff5 com.apple.GenerationalStorage (1.0 - 125) <F1D67293-9192-367D-AE74-2732B23E7E77> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x9c9cb000 - 0x9c9d4ff3 com.apple.CommonAuth (2.1 - 2.0) <D49B41B1-A5DD-366A-8C30-49E9B875AA13> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x9cacd000 - 0x9caeafff libresolv.9.dylib (46.0.0 - compatibility 1.0.0) <95AE43ED-6C52-3B39-89B6-54C81C62F1FF> /usr/lib/libresolv.9.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1043
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=210.4M resident=75.4M(36%) swapped_out_or_unallocated=135.0M(64%)
Writable regions: Total=133.3M written=4124K(3%) resident=6860K(5%) swapped_out=0K(0%) unallocated=126.6M(95%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 31.8M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 368K
CG image 12K
CG raster data 128K
CG shared images 3384K
CoreGraphics 8K
CoreServices 1332K
IOKit 168K
MALLOC 71.5M
MALLOC guard page 32K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=249 156K
Stack 66.5M
VM_ALLOCATE 16.1M
__CI_BITMAP 80K
__DATA 12.4M
__DATA/__OBJC 228K
__IMAGE 1256K
__IMPORT 4K
__LINKEDIT 45.0M
__OBJC 2296K
__OBJC/__DATA 72K
__PAGEZERO 4K
__TEXT 165.4M
__UNICODE 544K
mapped file 101.0M
shared memory 312K
shared pmap 6588K
=========== =======
TOTAL 526.3M
TOTAL, minus reserved VM space 526.3MI found a suggestion on this thread: http://forums.adobe.com/thread/912984?tstart=0
that says to turn of the window restore feature in Lion. I turned it off and was able to install AIR and run the AIR application I use.
You can turn off the window restore feature in System Preferences -> General -
Adobe Air Installation Error Again & Again...
PROBLEM:
Every time the same message: An error occurred while installing Adobe AIR. Installation may not be alowed by your aministrator. Please contact your administrator.
SYSTEM PROPERTIES:
Sony Vaio vpceh25en
Windows 8 Pro 64bit
4gb ram
TRIED:
CCleaner
Microsoft fix it
INSALLATION LOGS:
[2013-04-12:09:19:42] Runtime Installer begin with version 3.6.0.6090 on Windows 8 x86
[2013-04-12:09:19:42] Commandline is:
[2013-04-12:09:19:42] No installed runtime detected
[2013-04-12:09:19:46] Relaunching with elevation
[2013-04-12:09:19:46] Launching subprocess with commandline c:\users\vishal\appdata\local\temp\air8119.tmp\adobe air installer.exe -ei
[2013-04-12:09:19:46] Runtime Installer begin with version 3.6.0.6090 on Windows 8 x86
[2013-04-12:09:19:46] Commandline is: -stdio \\.\pipe\AIR_2316_0 -ei
[2013-04-12:09:19:46] No installed runtime detected
[2013-04-12:09:19:46] Starting silent runtime install. Installing runtime version 3.6.0.6090
[2013-04-12:09:19:47] Installing msi at c:\users\vishal\appdata\local\temp\air8119.tmp\setup.msi with guid {5AF4B3C4-C393-48D7-AC7E-8E7615579548}
[2013-04-12:09:19:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-12:09:19:48] Rolling back install of c:\users\vishal\appdata\local\temp\air8119.tmp\setup.msi
[2013-04-12:09:19:48] Rollback complete
[2013-04-12:09:19:48] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-12:09:19:48] Runtime Installer end with exit code 7
[2013-04-12:09:19:55] Runtime Installer end with exit code 7
[2013-04-12:09:22:15] Runtime Installer begin with version 3.6.0.6090 on Windows 8 x86
[2013-04-12:09:22:15] Commandline is:
[2013-04-12:09:22:15] No installed runtime detected
[2013-04-12:09:22:19] Relaunching with elevation
[2013-04-12:09:22:19] Launching subprocess with commandline c:\users\vishal\appdata\local\temp\airdeef.tmp\adobe air installer.exe -ei
[2013-04-12:09:22:20] Runtime Installer begin with version 3.6.0.6090 on Windows 8 x86
[2013-04-12:09:22:20] Commandline is: -stdio \\.\pipe\AIR_816_0 -ei
[2013-04-12:09:22:20] No installed runtime detected
[2013-04-12:09:22:20] Starting silent runtime install. Installing runtime version 3.6.0.6090
[2013-04-12:09:22:20] Installing msi at c:\users\vishal\appdata\local\temp\airdeef.tmp\setup.msi with guid {5AF4B3C4-C393-48D7-AC7E-8E7615579548}
[2013-04-12:09:22:21] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-12:09:22:21] Rolling back install of c:\users\vishal\appdata\local\temp\airdeef.tmp\setup.msi
[2013-04-12:09:22:21] Rollback complete
[2013-04-12:09:22:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-12:09:22:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-12:09:22:21] Runtime Installer end with exit code 7
[2013-04-12:09:22:22] Runtime Installer end with exit code 7
[2013-04-12:09:22:34] Runtime Installer begin with version 3.6.0.6090 on Windows 8 x86
[2013-04-12:09:22:34] Commandline is:
[2013-04-12:09:22:34] No installed runtime detected
[2013-04-12:09:22:37] Relaunching with elevation
[2013-04-12:09:22:37] Launching subprocess with commandline c:\users\vishal\appdata\local\temp\air2b2b.tmp\adobe air installer.exe -ei
[2013-04-12:09:22:37] Runtime Installer begin with version 3.6.0.6090 on Windows 8 x86
[2013-04-12:09:22:37] Commandline is: -stdio \\.\pipe\AIR_4528_0 -ei
[2013-04-12:09:22:37] No installed runtime detected
[2013-04-12:09:22:37] Starting silent runtime install. Installing runtime version 3.6.0.6090
[2013-04-12:09:22:38] Installing msi at c:\users\vishal\appdata\local\temp\air2b2b.tmp\setup.msi with guid {5AF4B3C4-C393-48D7-AC7E-8E7615579548}
[2013-04-12:09:22:39] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-12:09:22:39] Rolling back install of c:\users\vishal\appdata\local\temp\air2b2b.tmp\setup.msi
[2013-04-12:09:22:39] Rollback complete
[2013-04-12:09:22:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-12:09:22:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-12:09:22:39] Runtime Installer end with exit code 7
[2013-04-12:09:22:51] Runtime Installer end with exit code 7
you menssioned earlier but no logitech process running to close it
With other version same problem persist.Hi
Make sure we loged in as admin and then we need to first remove the temp files first then we need to unregister the installer and then we need to register the installer so the steps are....
to delete the temp files we need to hold the windows key+R,
We will get the run window then in the box we need to type the %temp% you will get the new window on that window we need to sellect all the files and then press delete
after this we need to try to install the program.
if this works good to go or we can try these steps
Choose Start > All Programs > Accessories > Run.
In the Open box, type "msiexec /unreg" and then press Enter. THAN
Choose Start > All Programs > Accessories > Run.
In the Open box, type "msiexec /regserver" and then press Enter. -
Another Adobe Air installation issue
I've tried removing the following directories and still get an error while installing.
C:\Program Files\Common Files\Adobe AIR
C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com
C:\Users\phil\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com
C:\Users\phil\AppData\Local\Adobe\AIR
C:\Users\phil\AppData\Roaming\Adobe\AIR
C:\ProgramData\Adobe\AIR
Yes, I ran it as administrator but not the default admin account. Phil's account has administrative privileges.
[2011-09-20:18:00:52] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-20:18:00:52] Commandline is: -x1 file:///C:/Users/phil/Downloads/LIFR-1.1.0.air
[2011-09-20:18:00:52] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-09-20:18:00:52] Invoking Application Installer for combined install
[2011-09-20:18:00:52] Launching subprocess with commandline C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp -withRuntime -url file:///C:/Users/phil/Downloads/LIFR-1.1.0.air
[2011-09-20:18:00:52] Application Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-20:18:00:52] Commandline is: -runtime C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp -withRuntime -url file:///C:/Users/phil/Downloads/LIFR-1.1.0.air
[2011-09-20:18:00:52] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-09-20:18:00:53] Unpackaging file:///C:/Users/phil/Downloads/LIFR-1.1.0.air to C:\Users\phil\AppData\Local\Temp\fla41C0.tmp
[2011-09-20:18:00:55] Application signature verified
[2011-09-20:18:00:55] Unpackaging/validation complete
[2011-09-20:18:00:55] No app located for appID 'com.amz.retirementplanner' and pubID ''
[2011-09-20:18:01:10] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla841F.tmp
[2011-09-20:18:01:11] Native installation package creation succeeded
[2011-09-20:18:01:11] Launching subprocess with commandline C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/phil/Downloads/LIFR-1.1.0.air
[2011-09-20:18:01:11] Relaunching with elevation
[2011-09-20:18:01:14] Application Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-20:18:01:14] Commandline is: -stdio \\.\pipe\AIR_3948_0 -runtime C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/phil/Downloads/LIFR-1.1.0.air
[2011-09-20:18:01:14] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-09-20:18:01:15] Unpackaging file:///C:/Users/phil/Downloads/LIFR-1.1.0.air to C:\Users\phil\AppData\Local\Temp\fla98F4.tmp
[2011-09-20:18:01:17] Application signature verified
[2011-09-20:18:01:17] Unpackaging/validation complete
[2011-09-20:18:01:17] No app located for appID 'com.amz.retirementplanner' and pubID ''
[2011-09-20:18:01:17] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\flaA064.tmp
[2011-09-20:18:01:18] Native installation package creation succeeded
[2011-09-20:18:01:18] Starting silent combined runtime update and app install.
Updating runtime from version 1.5.0.7220 to version 2.7.1.19610.
Installing app com.amz.retirementplanner version 1.1.0 to C:\Program Files (x86) using the source file at file:///C:/Users/phil/Downloads/LIFR-1.1.0.air
[2011-09-20:18:01:19] Installing msi at C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-20:18:01:24] Installing msi at C:\Users\phil\AppData\Local\Temp\flaA064.tmp\setup.msi with guid {05E8C32F-06A7-1EF5-81B0-485BEAFD69AB}
[2011-09-20:18:01:28] Application Installer end with exit code 0
[2011-09-20:18:01:28] Elevated install completed
[2011-09-20:18:01:28] Launching subprocess with commandline C:\Program Files (x86)\LIFR Retirement Planner 1.1\LIFR Retirement Planner 1.1.exe
[2011-09-20:18:01:29] Application Installer end with exit code 0
[2011-09-20:18:01:29] Subprocess app installer succeeded
[2011-09-20:18:01:29] Runtime Installer end with exit code 0
[2011-09-20:18:05:59] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-20:18:05:59] Commandline is:
[2011-09-20:18:05:59] No installed runtime detected
[2011-09-20:18:06:03] Relaunching with elevation
[2011-09-20:18:06:03] Launching subprocess with commandline c:\users\phil\appdata\local\temp\aire262.tmp\adobe air installer.exe -ei
[2011-09-20:18:06:07] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-20:18:06:07] Commandline is: -stdio \\.\pipe\AIR_3744_0 -ei
[2011-09-20:18:06:07] No installed runtime detected
[2011-09-20:18:06:07] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-20:18:06:07] Installing msi at c:\users\phil\appdata\local\temp\aire262.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-20:18:06:07] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-20:18:06:07] Rolling back install of c:\users\phil\appdata\local\temp\aire262.tmp\setup.msi
[2011-09-20:18:06:07] Rollback complete
[2011-09-20:18:06:07] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-20:18:06:07] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-20:18:06:07] Runtime Installer end with exit code 7
[2011-09-20:18:06:11] Runtime Installer end with exit code 7
[2011-09-20:18:06:30] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-20:18:06:30] Commandline is:
[2011-09-20:18:06:30] No installed runtime detected
[2011-09-20:18:06:34] Relaunching with elevation
[2011-09-20:18:06:34] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5b97.tmp\adobe air installer.exe -ei
[2011-09-20:18:06:37] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-20:18:06:37] Commandline is: -stdio \\.\pipe\AIR_1032_0 -ei
[2011-09-20:18:06:37] No installed runtime detected
[2011-09-20:18:06:37] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-20:18:06:37] Installing msi at c:\users\phil\appdata\local\temp\air5b97.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-20:18:06:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-20:18:06:37] Rolling back install of c:\users\phil\appdata\local\temp\air5b97.tmp\setup.msi
[2011-09-20:18:06:37] Rollback complete
[2011-09-20:18:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-20:18:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-20:18:06:37] Runtime Installer end with exit code 7
[2011-09-20:18:06:44] Runtime Installer end with exit code 7
[2011-09-21:06:20:28] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:06:20:28] Commandline is:
[2011-09-21:06:20:28] No installed runtime detected
[2011-09-21:06:20:32] Relaunching with elevation
[2011-09-21:06:20:32] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air4ee8.tmp\adobe air installer.exe -ei
[2011-09-21:06:20:36] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:06:20:36] Commandline is: -stdio \\.\pipe\AIR_5268_0 -ei
[2011-09-21:06:20:36] No installed runtime detected
[2011-09-21:06:20:36] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:06:20:36] Installing msi at c:\users\phil\appdata\local\temp\air4ee8.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:06:20:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:20:37] Rolling back install of c:\users\phil\appdata\local\temp\air4ee8.tmp\setup.msi
[2011-09-21:06:20:37] Rollback complete
[2011-09-21:06:20:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:20:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:20:37] Runtime Installer end with exit code 7
[2011-09-21:06:20:45] Runtime Installer end with exit code 7
[2011-09-21:06:39:03] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:06:39:03] Commandline is:
[2011-09-21:06:39:03] No installed runtime detected
[2011-09-21:06:39:23] Relaunching with elevation
[2011-09-21:06:39:23] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5445.tmp\adobe air installer.exe -ei
[2011-09-21:06:39:29] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:06:39:29] Commandline is: -stdio \\.\pipe\AIR_7016_0 -ei
[2011-09-21:06:39:29] No installed runtime detected
[2011-09-21:06:39:29] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:06:39:29] Installing msi at c:\users\phil\appdata\local\temp\air5445.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:06:39:30] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:39:30] Rolling back install of c:\users\phil\appdata\local\temp\air5445.tmp\setup.msi
[2011-09-21:06:39:30] Rollback complete
[2011-09-21:06:39:30] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:39:30] Runtime Installer end with exit code 7
[2011-09-21:06:39:40] Runtime Installer end with exit code 7
[2011-09-21:06:41:16] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:06:41:16] Commandline is:
[2011-09-21:06:41:16] No installed runtime detected
[2011-09-21:06:41:23] Relaunching with elevation
[2011-09-21:06:41:23] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5f4d.tmp\adobe air installer.exe -ei
[2011-09-21:06:41:32] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:06:41:32] Commandline is: -stdio \\.\pipe\AIR_5904_0 -ei
[2011-09-21:06:41:32] No installed runtime detected
[2011-09-21:06:41:32] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:06:41:32] Installing msi at c:\users\phil\appdata\local\temp\air5f4d.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:06:41:32] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:41:32] Rolling back install of c:\users\phil\appdata\local\temp\air5f4d.tmp\setup.msi
[2011-09-21:06:41:32] Rollback complete
[2011-09-21:06:41:32] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:41:32] Runtime Installer end with exit code 7
[2011-09-21:06:41:41] Runtime Installer end with exit code 7
[2011-09-21:06:46:44] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:06:46:44] Commandline is:
[2011-09-21:06:46:44] No installed runtime detected
[2011-09-21:06:46:52] Relaunching with elevation
[2011-09-21:06:46:52] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5aca.tmp\adobe air installer.exe -ei
[2011-09-21:06:46:56] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:06:46:56] Commandline is: -stdio \\.\pipe\AIR_6308_0 -ei
[2011-09-21:06:46:56] No installed runtime detected
[2011-09-21:06:46:56] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:06:46:56] Installing msi at c:\users\phil\appdata\local\temp\air5aca.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:06:46:56] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:46:56] Rolling back install of c:\users\phil\appdata\local\temp\air5aca.tmp\setup.msi
[2011-09-21:06:46:56] Rollback complete
[2011-09-21:06:46:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:46:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:46:58] Runtime Installer end with exit code 7
[2011-09-21:06:54:29] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:06:54:29] Commandline is:
[2011-09-21:06:54:29] No installed runtime detected
[2011-09-21:06:54:33] Relaunching with elevation
[2011-09-21:06:54:33] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air7942.tmp\adobe air installer.exe -ei
[2011-09-21:06:54:35] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:06:54:35] Commandline is: -stdio \\.\pipe\AIR_4300_0 -ei
[2011-09-21:06:54:35] No installed runtime detected
[2011-09-21:06:54:36] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:06:54:36] Installing msi at c:\users\phil\appdata\local\temp\air7942.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:06:54:36] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:54:36] Rolling back install of c:\users\phil\appdata\local\temp\air7942.tmp\setup.msi
[2011-09-21:06:54:36] Rollback complete
[2011-09-21:06:54:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:54:36] Runtime Installer end with exit code 7
[2011-09-21:06:54:38] Runtime Installer end with exit code 7
[2011-09-21:08:29:22] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:08:29:22] Commandline is:
[2011-09-21:08:29:22] No installed runtime detected
[2011-09-21:08:29:25] Relaunching with elevation
[2011-09-21:08:29:25] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air556f.tmp\adobe air installer.exe -ei
[2011-09-21:08:29:29] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:29:29] Commandline is: -stdio \\.\pipe\AIR_7108_0 -ei
[2011-09-21:08:29:29] No installed runtime detected
[2011-09-21:08:29:29] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:29:29] Installing msi at c:\users\phil\appdata\local\temp\air556f.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:29:29] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:29:29] Rolling back install of c:\users\phil\appdata\local\temp\air556f.tmp\setup.msi
[2011-09-21:08:29:29] Rollback complete
[2011-09-21:08:29:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:29:29] Runtime Installer end with exit code 7
[2011-09-21:08:34:00] Runtime Installer end with exit code 7
[2011-09-21:08:36:08] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:36:08] Commandline is:
[2011-09-21:08:36:08] No installed runtime detected
[2011-09-21:08:36:11] Relaunching with elevation
[2011-09-21:08:36:11] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air7bf3.tmp\adobe air installer.exe -ei
[2011-09-21:08:36:13] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:36:13] Commandline is: -stdio \\.\pipe\AIR_6760_0 -ei
[2011-09-21:08:36:13] No installed runtime detected
[2011-09-21:08:36:13] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:36:13] Installing msi at c:\users\phil\appdata\local\temp\air7bf3.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:36:13] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:36:13] Rolling back install of c:\users\phil\appdata\local\temp\air7bf3.tmp\setup.msi
[2011-09-21:08:36:13] Rollback complete
[2011-09-21:08:36:13] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:36:13] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:36:13] Runtime Installer end with exit code 7
[2011-09-21:08:36:15] Runtime Installer end with exit code 7
[2011-09-21:08:36:45] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:36:45] Commandline is:
[2011-09-21:08:36:45] No installed runtime detected
[2011-09-21:08:36:49] Relaunching with elevation
[2011-09-21:08:36:49] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air13de.tmp\adobe air installer.exe -ei
[2011-09-21:08:36:52] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:36:52] Commandline is: -stdio \\.\pipe\AIR_4472_0 -ei
[2011-09-21:08:36:52] No installed runtime detected
[2011-09-21:08:36:52] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:36:52] Installing msi at c:\users\phil\appdata\local\temp\air13de.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:36:52] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:36:52] Rolling back install of c:\users\phil\appdata\local\temp\air13de.tmp\setup.msi
[2011-09-21:08:36:52] Rollback complete
[2011-09-21:08:36:52] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:36:52] Runtime Installer end with exit code 7
[2011-09-21:08:36:52] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:37:03] Runtime Installer end with exit code 7
[2011-09-21:08:37:53] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:08:37:53] Commandline is:
[2011-09-21:08:37:53] No installed runtime detected
[2011-09-21:08:37:54] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:08:37:54] Commandline is:
[2011-09-21:08:37:54] No installed runtime detected
[2011-09-21:08:37:55] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:08:37:55] Commandline is:
[2011-09-21:08:37:55] No installed runtime detected
[2011-09-21:08:38:01] Relaunching with elevation
[2011-09-21:08:38:01] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air18cd.tmp\adobe air installer.exe -ei
[2011-09-21:08:38:11] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:38:11] Commandline is: -stdio \\.\pipe\AIR_3020_0 -ei
[2011-09-21:08:38:11] No installed runtime detected
[2011-09-21:08:38:11] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:38:11] Installing msi at c:\users\phil\appdata\local\temp\air18cd.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:38:11] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:38:11] Rolling back install of c:\users\phil\appdata\local\temp\air18cd.tmp\setup.msi
[2011-09-21:08:38:11] Rollback complete
[2011-09-21:08:38:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:38:11] Runtime Installer end with exit code 7
[2011-09-21:08:38:13] Runtime Installer end with exit code 7
[2011-09-21:08:38:20] Relaunching with elevation
[2011-09-21:08:38:20] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air2903.tmp\adobe air installer.exe -ei
[2011-09-21:08:38:22] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:38:22] Commandline is: -stdio \\.\pipe\AIR_6784_0 -ei
[2011-09-21:08:38:22] No installed runtime detected
[2011-09-21:08:38:22] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:38:22] Installing msi at c:\users\phil\appdata\local\temp\air2903.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:38:22] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:38:22] Rolling back install of c:\users\phil\appdata\local\temp\air2903.tmp\setup.msi
[2011-09-21:08:38:22] Rollback complete
[2011-09-21:08:38:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:38:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:38:22] Runtime Installer end with exit code 7
[2011-09-21:08:38:23] Runtime Installer end with exit code 7
[2011-09-21:08:38:25] Relaunching with elevation
[2011-09-21:08:38:25] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air1b7c.tmp\adobe air installer.exe -ei
[2011-09-21:08:38:27] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:38:27] Commandline is: -stdio \\.\pipe\AIR_4472_0 -ei
[2011-09-21:08:38:27] No installed runtime detected
[2011-09-21:08:38:27] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:38:27] Installing msi at c:\users\phil\appdata\local\temp\air1b7c.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:38:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:38:27] Rolling back install of c:\users\phil\appdata\local\temp\air1b7c.tmp\setup.msi
[2011-09-21:08:38:27] Rollback complete
[2011-09-21:08:38:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:38:27] Runtime Installer end with exit code 7
[2011-09-21:08:38:38] Runtime Installer end with exit code 7
[2011-09-21:08:38:58] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:08:38:58] Commandline is:
[2011-09-21:08:38:58] No installed runtime detected
[2011-09-21:08:39:02] Relaunching with elevation
[2011-09-21:08:39:02] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air22cc.tmp\adobe air installer.exe -ei
[2011-09-21:08:39:04] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:39:04] Commandline is: -stdio \\.\pipe\AIR_7868_0 -ei
[2011-09-21:08:39:04] No installed runtime detected
[2011-09-21:08:39:05] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:39:05] Installing msi at c:\users\phil\appdata\local\temp\air22cc.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:39:05] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:39:05] Rolling back install of c:\users\phil\appdata\local\temp\air22cc.tmp\setup.msi
[2011-09-21:08:39:05] Rollback complete
[2011-09-21:08:39:05] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:39:05] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:39:05] Runtime Installer end with exit code 7
[2011-09-21:08:39:08] Runtime Installer end with exit code 7
[2011-09-21:08:39:37] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:08:39:37] Commandline is:
[2011-09-21:08:39:37] No installed runtime detected
[2011-09-21:08:39:43] Relaunching with elevation
[2011-09-21:08:39:43] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airb885.tmp\adobe air installer.exe -ei
[2011-09-21:08:39:46] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:39:46] Commandline is: -stdio \\.\pipe\AIR_6488_0 -ei
[2011-09-21:08:39:46] No installed runtime detected
[2011-09-21:08:39:46] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:39:46] Installing msi at c:\users\phil\appdata\local\temp\airb885.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:39:47] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:39:47] Rolling back install of c:\users\phil\appdata\local\temp\airb885.tmp\setup.msi
[2011-09-21:08:39:47] Rollback complete
[2011-09-21:08:39:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:39:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:39:47] Runtime Installer end with exit code 7
[2011-09-21:08:42:54] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:42:54] Commandline is:
[2011-09-21:08:42:54] No installed runtime detected
[2011-09-21:08:42:58] Relaunching with elevation
[2011-09-21:08:42:58] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airba4a.tmp\adobe air installer.exe -ei
[2011-09-21:08:43:01] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:43:01] Commandline is: -stdio \\.\pipe\AIR_7176_0 -ei
[2011-09-21:08:43:01] No installed runtime detected
[2011-09-21:08:43:01] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:43:01] Installing msi at c:\users\phil\appdata\local\temp\airba4a.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:43:01] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:43:01] Rolling back install of c:\users\phil\appdata\local\temp\airba4a.tmp\setup.msi
[2011-09-21:08:43:01] Rollback complete
[2011-09-21:08:43:01] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:43:02] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:43:02] Runtime Installer end with exit code 7
[2011-09-21:08:43:03] Runtime Installer end with exit code 7
[2011-09-21:08:43:09] Runtime Installer end with exit code 7
[2011-09-21:08:48:47] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:48:47] Commandline is:
[2011-09-21:08:48:47] No installed runtime detected
[2011-09-21:08:48:55] Relaunching with elevation
[2011-09-21:08:48:55] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air1b9b.tmp\adobe air installer.exe -ei
[2011-09-21:08:48:55] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:48:55] Commandline is: -stdio \\.\pipe\AIR_5568_0 -ei
[2011-09-21:08:48:55] No installed runtime detected
[2011-09-21:08:48:56] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:48:56] Installing msi at c:\users\phil\appdata\local\temp\air1b9b.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:48:56] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:48:56] Rolling back install of c:\users\phil\appdata\local\temp\air1b9b.tmp\setup.msi
[2011-09-21:08:48:56] Rollback complete
[2011-09-21:08:48:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:48:56] Runtime Installer end with exit code 7
[2011-09-21:08:49:26] Runtime Installer end with exit code 7
[2011-09-21:08:56:37] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:56:37] Commandline is:
[2011-09-21:08:56:37] No installed runtime detected
[2011-09-21:08:59:53] Relaunching with elevation
[2011-09-21:08:59:53] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air41b1.tmp\adobe air installer.exe -ei
[2011-09-21:08:59:53] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:59:53] Commandline is: -stdio \\.\pipe\AIR_5656_0 -ei
[2011-09-21:08:59:53] No installed runtime detected
[2011-09-21:08:59:53] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:59:53] Installing msi at c:\users\phil\appdata\local\temp\air41b1.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:59:53] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:59:53] Rolling back install of c:\users\phil\appdata\local\temp\air41b1.tmp\setup.msi
[2011-09-21:08:59:53] Rollback complete
[2011-09-21:08:59:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:59:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:59:53] Runtime Installer end with exit code 7
[2011-09-21:09:07:06] Runtime Installer end with exit code 7
[2011-09-21:09:07:39] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:09:07:39] Commandline is:
[2011-09-21:09:07:39] No installed runtime detected
[2011-09-21:09:07:44] Relaunching with elevation
[2011-09-21:09:07:44] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air62c8.tmp\adobe air installer.exe -ei
[2011-09-21:09:07:44] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:09:07:44] Commandline is: -stdio \\.\pipe\AIR_7504_0 -ei
[2011-09-21:09:07:44] No installed runtime detected
[2011-09-21:09:07:44] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:09:07:44] Installing msi at c:\users\phil\appdata\local\temp\air62c8.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:09:07:44] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:09:07:44] Rolling back install of c:\users\phil\appdata\local\temp\air62c8.tmp\setup.msi
[2011-09-21:09:07:44] Rollback complete
[2011-09-21:09:07:44] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:09:07:44] Runtime Installer end with exit code 7
[2011-09-21:09:07:59] Runtime Installer end with exit code 7I'm sorry you're running into installation issues with AIR. Microsoft has just released a new utility that can help resolve installation problems. Would you mind giving this a try and let us know how it works for you? When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system. Once finished, download the latest version of AIR and install again.
Microsoft Install and Uninstall Fix It
If you still encounter problems, I created a vb script called AIR zapper that might also help. You can find it on this post: http://forums.adobe.com/message/3737276#3737276
Thanks,
Chris -
My computer says on opening screen 'This copy of Adobe air is damaged
My computer says on opening screen 'This copy of Adobe Air is damaged' I have uninstalled and reinstalled but no effect.
Hi,
You have mentioned that you uninstalled and reinstalled Adobe Air and the error still shows up.
Can you uninstall the application again and then power off and reboot your computer to check if the message shows without the application installed on your system?
This will help us narrow down to the cause of the issue. -
I cannot use this version of the application Adobe Air Installer with this version of Mac OS X.
I have Mac OS 10.5.8 and every time I try to install Air Adobe 3 I get the message
"You cannot use this version of the application Adobe Air Installer with this version of Mac OS X."
Could anyone help me?
JaiHi,
Adobe won't be developing for 10.5.8 new features (including new runtime) only security relates updates for existing runtimes (Flash 10.3.*/Air 2.7.*). Flash 11/Air 3.0 are only supported on 10.6.8.*/10.7.*, see:
http://kb2.adobe.com/cps/916/cpsid_91694.html#main_system_requirements
There is recent, lengthy thread on forums with Adobe's employees statements on that subject (support/development for 10.5.* and newer) but I cannot find it quickly as basically forum search is broken/hard to do,
regards,
Peter
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