Adobe Air & Muse Import Issue?

Any idea when the Adobe Air & Muse issue will be fixed? It still doesn't remember my last imported directory. I try each new Air update but still have to keep reverting back to Air 3.7.
Thanks

We've put a workaround for the change in AIR's default folder for the Open/Save dialogs in the next release of Muse (due out in November, probably the first half of November).

Similar Messages

  • Adobe AIR app installation issue due to certificate problem on mac 10.9.5

    Im trying to upgrade and then reinstall an Adobe Air application but get the error message failing to install due to a certificate issue.
    The developer says the fix is to uninstall the app and install again but this also fails.
    Checked my machine clock - saved but that didnt work
    The adobe AIR uninstaller simply says I have the latest version? Cant seem to delete and reinstall although other adobe air apps work so I dont think this is the issue
    I have gone through the troubleshooting guide: Troubleshoot AIR installation | Mac OS but still have the issue?
    Any ideas would be great.

    I suspect your Mac OS install was an in place upgrade from an earlier version. This is something I would never even consider with a production machine.

  • Adobe AIR 3 Performance Issues and Code Signing Certificate Problem

    I recently updated to Adobe AIR 3.0 SDK (and runtime) doing HTML/Javascript development using Dreamweaver CS5.5 in a Windows 7 Home Premium (64 bit).
    The AIR app I'm developing runs well from within Dreamweaver. But when I create/package the AIR app and install it on my machine:
    1. The app literally CRAWLS running it in my Windows 7 12G RAM machine (especially when I use the mouse to mouse over a 19-by-21 set of hyperlinks on a grid) --- IT IS THAT SLOOOOWWWW...
    2. The app runs fine in my Mac OS X 10.6.8 with 4G RAM, also using the Adobe AIR 3 runtime.
    About the Code Signing Certificate problem:
    When I try to package the AIR app with ADT using AIR's temporary certificate feature, I get the error message "Could not generate timestamp: handshake alert: unrecognized_name".
    I found some discussions on this problem in an Adobe AIR Google Groups forum, but no one has yet offered any resolution to the issue. Someone said Adobe is using the Geotrust timestamping service --- located at https://timestamp.geotrust.com/tsa --- but going to this page produces a "404 --- Page not found" error.
    The Google Groups Adobe AIR page is here:
    http://groups.google.com/group/air-tight/browse_thread/thread/17cd38d71a385587
    Any ideas about these issues?
    Thanks!
    Oscar

    I recently updated to Adobe AIR 3.0 SDK (and runtime) doing HTML/Javascript development using Dreamweaver CS5.5 in a Windows 7 Home Premium (64 bit).
    The AIR app I'm developing runs well from within Dreamweaver. But when I create/package the AIR app and install it on my machine:
    1. The app literally CRAWLS running it in my Windows 7 12G RAM machine (especially when I use the mouse to mouse over a 19-by-21 set of hyperlinks on a grid) --- IT IS THAT SLOOOOWWWW...
    2. The app runs fine in my Mac OS X 10.6.8 with 4G RAM, also using the Adobe AIR 3 runtime.
    About the Code Signing Certificate problem:
    When I try to package the AIR app with ADT using AIR's temporary certificate feature, I get the error message "Could not generate timestamp: handshake alert: unrecognized_name".
    I found some discussions on this problem in an Adobe AIR Google Groups forum, but no one has yet offered any resolution to the issue. Someone said Adobe is using the Geotrust timestamping service --- located at https://timestamp.geotrust.com/tsa --- but going to this page produces a "404 --- Page not found" error.
    The Google Groups Adobe AIR page is here:
    http://groups.google.com/group/air-tight/browse_thread/thread/17cd38d71a385587
    Any ideas about these issues?
    Thanks!
    Oscar

  • Adobe Air installation status issue via silent installation

    I installed adobe air silently, then installed an adobe air applicaiton silently.  Everything works, and I can launch the application.  However, if I use the status check via air.swf file it has the "available but not installed" and it can't retrieve the version of my air application.  Once I double click on "any" .air file, it launches the non-silent installer, and I don't have to even install or update the app, just lanching the iapp nstaller non-silently seemed to correct something.  From then on air.swf statu now returns "installed" and it can read the version of my app.  Can anyone tell me what's going on and how can I correct this?

    Ok, I understand.  So before we continue, we really need to figure out what the exact error is.  Can you, on at least 2 systems, generate the MSI logs we'll need?  Here's a document that explains how to enable logging and where to find the logs once they've been created:
    How to enable Windows logging
    Once you've enabled logging, try installing again.  Grab the newly created msi logs and either post here or email me at [email protected]  I'll examine the logs and see if we can find a common issue between the systems.
    Thanks,
    Chris

  • Adobe AIR Application certificate issue - Urgent

    Hello,
    I have created my AIR application in flex 3 using AIR 1.0. I have created it with local air certificate and dispatch the air application to the client. Now after 2-3 months i have got some new features to be added into that application for same client. I have lost my original certificate using which i have created the air application installer. Now if i am creating air with new certificate then it gives me following error:
    This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.
    Can any one have any idea for how to get certificate recreated. Here certificate is not licenced one it was local. And my application is using auto update feature. So if i change the certificate then already installed application will never get update message. ITs a deadlock situation.Help me.
    Thanks
    Dhwani

    Samsung Tab 3 features x86 architecture, did you try an Android-x86 build? (add -arch x86 to compiler flags)

  • Installation of Adobe AIR on Mac 10.6.8

    Jan  4 19:42:18 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86
    Jan  4 19:42:18 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Commandline is: -psn_0_942310
    Jan  4 19:42:18 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: No installed runtime detected
    Jan  4 19:42:24 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Relaunching with elevation
    Jan  4 19:42:24 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
    Jan  4 19:42:29 unknownd49a2057ba05 authexec[1699]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
    Jan  4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86
    Jan  4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Commandline is: -ei
    Jan  4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: No installed runtime detected
    Jan  4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
    Jan  4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /usr/sbin/chown -hfRP alexflick "/Users/alexflick/Library/Application Support/Adobe"
    Jan  4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/alexflick/Library/Application Support/Adobe"
    Jan  4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /usr/sbin/chown -hfRP alexflick "/Users/alexflick/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
    Jan  4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Starting silent runtime install. Installing runtime version 3.1.0.4880
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework"
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Subprocess chown succeeded
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Application Installer.app"
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Subprocess chown succeeded
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Uninstaller.app"
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Subprocess chown succeeded
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Could not create directory at /Applications/Adobe/Flash Player/AddIns/airappinstaller
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Error occurred during copy and set resource fork operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
    Jan  4 19:42:37 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Rollback complete
    Jan  4 19:42:37 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
    Jan  4 19:42:37 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
    Jan  4 19:42:37 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Runtime Installer end with exit code 7
    Jan  4 19:42:40 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Runtime Installer end with exit code 7
    Jan  4 19:42:40 unknownd49a2057ba05 com.apple.launchd.peruser.501[104] ([0x0-0xe60e6].com.adobe.air.Installer[1693]): Exited with exit code: 7
    Jan  4 19:44:43 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86
    Jan  4 19:44:43 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Commandline is: -psn_0_966892
    Jan  4 19:44:43 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: No installed runtime detected
    Jan  4 19:44:47 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Relaunching with elevation
    Jan  4 19:44:47 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
    Jan  4 19:44:50 unknownd49a2057ba05 authexec[1727]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
    Jan  4 19:44:50 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86
    Jan  4 19:44:50 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Commandline is: -ei
    Jan  4 19:44:50 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: No installed runtime detected
    Jan  4 19:44:51 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
    Jan  4 19:44:51 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /usr/sbin/chown -hfRP alexflick "/Users/alexflick/Library/Application Support/Adobe"
    Jan  4 19:44:51 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/alexflick/Library/Application Support/Adobe"
    Jan  4 19:44:51 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /usr/sbin/chown -hfRP alexflick "/Users/alexflick/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
    Jan  4 19:44:51 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Starting silent runtime install. Installing runtime version 3.1.0.4880
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework"
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Subprocess chown succeeded
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Application Installer.app"
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Subprocess chown succeeded
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Uninstaller.app"
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Subprocess chown failed (-1)
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Could not create directory at /Applications/Adobe/Flash Player/AddIns/airappinstaller
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Error occurred during copy and set resource fork operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
    Jan  4 19:44:57 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Rollback complete
    Jan  4 19:44:57 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
    Jan  4 19:44:57 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
    Jan  4 19:44:57 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Runtime Installer end with exit code 7
    Jan  4 19:44:58 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Runtime Installer end with exit code 7
    Jan  4 19:44:58 unknownd49a2057ba05 com.apple.launchd.peruser.501[104] ([0x0-0xec0ec].com.adobe.air.Installer[1722]): Exited with exit code: 7

    Does this thread help at all?
    http://app1.studiocloud.com/support/index.php?/article/AA-00322/0/Mac-Adobe-Air-Installati onUpdate-Issue.html

  • Adobe Air Applications Not launching. Flash Builder 4.5.1

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  • Adobe AIR problems keeping Muse from installing - Can't install, uninstall or fix AIR

    I'm on a iMac 27 inch running 10.9.2. Believe it or not I've been all over the place and back for 2 days.
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    2014-03-25 16:12:57.984 Adobe AIR Installer[1049:507] CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
    failed (consult log)
    Here is my Adobe AIR Log, can somebody please help me? 
    Mar 25 12:54:08 Monster-Mac.local Install Adobe Muse[89516]: Begin runtime download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer
    Mar 25 12:54:20 Monster-Mac.local Install Adobe Muse[89516]: Begin signature download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer.p7
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    Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
    Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Commandline is: -x1 "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
    Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: No installed runtime detected
    Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Invoking Application Installer for combined install
    Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
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    Mar 25 12:54:26 Monster-Mac.local Adobe AIR Installer[89524]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
    Mar 25 12:54:26 Monster-Mac.local Adobe AIR Application Installer[89526]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
    Mar 25 12:54:26 Monster-Mac.local Adobe AIR Application Installer[89526]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
    Mar 25 12:54:26 Monster-Mac.local Adobe AIR Application Installer[89526]: No installed runtime detected
    Mar 25 12:54:27 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
    Mar 25 12:54:27 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
    Mar 25 12:54:28 Monster-Mac.local Adobe AIR Application Installer[89526]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
    Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: Application signature verified
    Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: Unpackaging/validation complete
    Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
    Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
    Mar 25 12:54:34 Monster-Mac.local Adobe AIR Application Installer[89526]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro Bold" and got font with PostScript name "MyriadPro-Bold". For best performance, only use PostScript names when calling this API.
    Mar 25 12:55:11 Monster-Mac.local Adobe AIR Application Installer[89526]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
    Mar 25 12:55:13 Monster-Mac.local Adobe AIR Application Installer[89526]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
    Mar 25 12:55:13 Monster-Mac.local Adobe AIR Application Installer[89526]: Relaunching with elevation
    Mar 25 12:55:19 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Application Installer" asn:0x0-227d27b pid:89526 refs=7 @ 0x7fb992813550 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x227f27d pid=89535 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
    Mar 25 12:55:19 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Application Installer, psn 0x0-0x227d27b, securitySessionID=0x186a4, err=-13066
    Mar 25 12:55:19 Monster-Mac.local authexec[89537]: executing /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
    Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
    Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/airh5wMV6/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
    Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: No installed runtime detected
    Mar 25 12:55:20 Monster-Mac.local Adobe AIR Application Installer[89537]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
    Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Application signature verified
    Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Unpackaging/validation complete
    Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
    Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
    Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
    Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
    Mar 25 12:55:26 Monster-Mac.local Adobe AIR Application Installer[89537]: Starting silent combined runtime and app install.
    Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.5bt0z7/temp/Versions/Current: Invalid argument
    Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Rollback complete
    Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Got an unexpected fatal error while in stateInstalling: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89526]: Elevated install failed: error 2038 Error #2038
    Mar 25 12:55:35 Monster-Mac.local Adobe AIR Application Installer[89537]: Application Installer end with exit code 7
    Mar 25 12:58:45 Monster-Mac.local Adobe AIR Application Installer[89526]: Application Installer end with exit code 7
    Mar 25 12:58:45 Monster-Mac.local Adobe AIR Installer[89524]: Subprocess app installer failed (7)
    Mar 25 12:58:45 Monster-Mac.local Adobe AIR Installer[89524]: Runtime Installer end with exit code 7
    Mar 25 13:02:03 Monster-Mac.local Install Adobe Muse[89620]: Begin runtime download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer
    Mar 25 13:02:15 Monster-Mac.local Install Adobe Muse[89620]: Begin signature download from http://airdownload.adobe.com/air/3/nai/macos10.9/x86/installer.p7
    Mar 25 13:02:16 Monster-Mac.local Install Adobe Muse[89620]: Launching subprocess with commandline "AIR Runtime Installer" -x1 /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse
    Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
    Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Commandline is: -x1 "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
    Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: No installed runtime detected
    Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Invoking Application Installer for combined install
    Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
    Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
    Mar 25 13:02:19 Monster-Mac.local Adobe AIR Installer[89625]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
    Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
    Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -withRuntime -url "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
    Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: No installed runtime detected
    Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
    Mar 25 13:02:19 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
    Mar 25 13:02:20 Monster-Mac.local Adobe AIR Application Installer[89627]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
    Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: Application signature verified
    Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: Unpackaging/validation complete
    Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
    Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
    Mar 25 13:02:26 Monster-Mac.local Adobe AIR Application Installer[89627]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro Bold" and got font with PostScript name "MyriadPro-Bold". For best performance, only use PostScript names when calling this API.
    Mar 25 13:02:28 Monster-Mac.local Adobe AIR Application Installer[89627]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
    Mar 25 13:02:29 Monster-Mac.local Adobe AIR Application Installer[89627]: Launching subprocess with commandline /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
    Mar 25 13:02:29 Monster-Mac.local Adobe AIR Application Installer[89627]: Relaunching with elevation
    Mar 25 13:02:35 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Application Installer" asn:0x0-2298296 pid:89627 refs=7 @ 0x7fb992949790 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x2299297 pid=89630 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
    Mar 25 13:02:35 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Application Installer, psn 0x0-0x2298296, securitySessionID=0x186a4, err=-13066
    Mar 25 13:02:35 Monster-Mac.local authexec[89635]: executing /var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
    Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: Application Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
    Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: Commandline is: -runtime "/var/folders/vw/wckzv3_x1vx_50yh44grtc0c0000gn/T/air8D7hUl/Adobe AIR Installer.app/Contents/Frameworks" -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu "/Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse"
    Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: No installed runtime detected
    Mar 25 13:02:35 Monster-Mac.local Adobe AIR Application Installer[89635]: Validating app in folder /Volumes/Install Adobe Muse.app/Install Adobe Muse.app/Contents/Resources/Adobe Muse/Contents/Resources
    Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Application signature verified
    Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Unpackaging/validation complete
    Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
    Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
    Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
    Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
    Mar 25 13:02:41 Monster-Mac.local Adobe AIR Application Installer[89635]: Starting silent combined runtime and app install.
    Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.w78PmA/temp/Versions/Current: Invalid argument
    Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Rollback complete
    Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Got an unexpected fatal error while in stateInstalling: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89627]: Elevated install failed: error 2038 Error #2038
    Mar 25 13:02:45 Monster-Mac.local Adobe AIR Application Installer[89635]: Application Installer end with exit code 7
    Mar 25 13:02:54 Monster-Mac.local Adobe AIR Application Installer[89627]: Application Installer end with exit code 7
    Mar 25 13:02:54 Monster-Mac.local Adobe AIR Installer[89625]: Subprocess app installer failed (7)
    Mar 25 13:02:54 Monster-Mac.local Adobe AIR Installer[89625]: Runtime Installer end with exit code 7
    Mar 25 13:07:48 Monster-Mac kernel[0]: hfs: could not initialize summary table for Adobe AIR
    Mar 25 13:07:48 Monster-Mac kernel[0]: hfs: mounted Adobe AIR on device disk11s2
    Mar 25 13:07:48 Monster-Mac.local mds[38]: (Normal) Volume: volume:0x7fff1a206800 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Adobe AIR
    Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
    Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: Commandline is: -psn_0_36328099
    Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: No installed runtime detected
    Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
    Mar 25 13:07:54 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
    Mar 25 13:07:55 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
    Mar 25 13:07:55 Monster-Mac.local Adobe AIR Installer[89691]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
    Mar 25 13:07:55 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
    Mar 25 13:07:58 Monster-Mac.local Adobe AIR Installer[89691]: Relaunching with elevation
    Mar 25 13:07:58 Monster-Mac.local Adobe AIR Installer[89691]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
    Mar 25 13:08:02 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Installer" asn:0x0-22a52a3 pid:89691 refs=7 @ 0x7fb990730330 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x22a62a4 pid=89695 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
    Mar 25 13:08:02 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Installer, psn 0x0-0x22a52a3, securitySessionID=0x186a4, err=-13066
    Mar 25 13:08:02 Monster-Mac.local authexec[89699]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
    Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.9.2 x86
    Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Commandline is: -ei
    Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: No installed runtime detected
    Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
    Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
    Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
    Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
    Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: Starting silent runtime install. Installing runtime version 4.0.0.1390
    Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
    Mar 25 13:08:03 Monster-Mac.local Adobe AIR Installer[89699]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
    Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.RDUdHS/temp/Versions/Current: Invalid argument
    Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Rollback complete
    Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Exiting due to error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89691]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89699]: Runtime Installer end with exit code 7
    Mar 25 13:08:05 Monster-Mac.local Adobe AIR Installer[89691]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro Bold" and got font with PostScript name "MyriadPro-Bold". For best performance, only use PostScript names when calling this API.
    Mar 25 13:08:31 Monster-Mac.local Adobe AIR Installer[89691]: Runtime Installer end with exit code 7
    Mar 25 13:08:31 Monster-Mac com.apple.launchd.peruser.501[167] ([0x0-0x22a52a3].com.adobe.air.Installer[89691]): Exited with code: 7
    Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: Runtime Installer begin with version 3.8.0.1280 on Mac OS 10.9.2 x86
    Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: Commandline is:
    Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: No installed runtime detected
    Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
    Mar 25 13:37:31 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
    Mar 25 13:37:32 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
    Mar 25 13:37:32 Monster-Mac.local Adobe AIR Installer[89848]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
    Mar 25 13:37:32 Monster-Mac.local Adobe AIR Installer[89848]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
    Mar 25 13:37:55 Monster-Mac.local Adobe AIR Installer[89848]: Runtime Installer end with exit code 6
    Mar 25 13:37:55 Monster-Mac com.apple.launchd.peruser.501[167] (com.adobe.air.Installer.3728[89848]): Exited with code: 6
    Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: Runtime Installer begin with version 3.8.0.1280 on Mac OS 10.9.2 x86
    Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: Commandline is:
    Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: No installed runtime detected
    Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
    Mar 25 13:38:16 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
    Mar 25 13:38:17 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
    Mar 25 13:38:17 Monster-Mac.local Adobe AIR Installer[89852]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
    Mar 25 13:38:17 Monster-Mac.local Adobe AIR Installer[89852]: CoreText performance note: Client called CTFontCreateWithName() using name "Myriad Pro" and got font with PostScript name "MyriadPro-Regular". For best performance, only use PostScript names when calling this API.
    Mar 25 13:38:22 Monster-Mac.local Adobe AIR Installer[89852]: Relaunching with elevation
    Mar 25 13:38:22 Monster-Mac.local Adobe AIR Installer[89852]: Launching subprocess with commandline /Applications/Utilities/Adobe AIR Uninstaller.app -ei
    Mar 25 13:38:29 Monster-Mac.local launchservicesd[55]: Application App:"Adobe AIR Installer" asn:0x0-22d22d0 pid:89852 refs=7 @ 0x7fb9906d7750 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x22d32d1 pid=89855 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue
    Mar 25 13:38:29 Monster-Mac.local WindowServer[112]: [cps/setfront] Failed setting the front application to Adobe AIR Installer, psn 0x0-0x22d22d0, securitySessionID=0x186a4, err=-13066
    Mar 25 13:38:29 Monster-Mac.local authexec[89858]: executing /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer
    Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Runtime Installer begin with version 3.8.0.1280 on Mac OS 10.9.2 x86
    Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Commandline is: -ei
    Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: No installed runtime detected
    Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
    Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Application Support/Adobe"
    Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/mlewis/Library/Application Support/Adobe"
    Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Launching subprocess with commandline /usr/sbin/chown -hfRP mlewis "/Users/mlewis/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
    Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: Starting silent runtime install. Installing runtime version 3.8.0.1280
    Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
    Mar 25 13:38:30 Monster-Mac.local Adobe AIR Installer[89858]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
    Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.5xtfEz/temp/Versions/Current: Invalid argument
    Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Rollback complete
    Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Exiting due to error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89852]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    Mar 25 13:38:32 Monster-Mac.local Adobe AIR Installer[89858]: Runtime Installer end with exit code 7
    Mar 25 13:43:23 Monster-Mac.local Adobe AIR Installer[89852]: Runtime Installer end with exit code 7
    Mar 25 13:43:23 Monster-Mac com.apple.launchd.peruser.501[167] (com.adobe.air.Installer.3728[89852]): Exited with code: 7
                  NSApplicationBundleIdentifier = "com.adobe.air.Installer";
                  NSApplicationName = "Adobe AIR Installer";
                  NSApplicationPath = "/Applications/Utilities/Adobe AIR Uninstaller.app";
                  NSWorkspaceApplicationKey = <NSRunningApplication: 0x610000112bd0 (com.adobe.air.Installer - 89852)>;
    Mar 25 13:55:07 Monster-Mac com.apple.launchd.peruser.501[167] (com.adobe.air.ApplicationInstaller.46320[89937]): Exited with code: 4
    Thank you in advance.

    I finally got it to work!
    Marydesigns, you may have already this, but this is what worked for me:
    From http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html (not sure how i never stumbled across that page during the past few days)
    -Using Finder, navigate to your Applications folder and look for a file (not a folder) named "Adobe".  If one exists, rename or delete it.
    -Open the Terminal application in your Applications/Utilities folder.  Run the following commands:
      sudo chmod -R ug=rwx,o=rx /Applications/Adobe
    sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/
    sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/AIR/
    sudo chmod -R ug=rwx,o=rx /Users/Shared/Library/Application\ Support/Adobe/
    NOTE: Terminal may state that some of these directories don't exist. Don't worry about it. It told me that 2 of them didn't exist, but this process still fixed my problem
    -Next, adjust the ownership of a particular folder. Run the following two commands in Terminal, noting the user name response of the "whoami" command.  Replace username with your username in the next command:
    1. whoami
    2. sudo chown -R username:staff ~/Library/Application\ Support/Adobe/AIR/
    Again, Terminal may alert you that this directory doesn't exist. Just ignore it.
    Close the Terminal application and rerun the Adobe AIR  installer.
    That got AIR working. I was then able to install Muse manually (not with Creative Cloud) by downloading it from http://adobe.com/go/muse_latest_mac
    Hopefully this works for you!

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    I was hoping that I could simply create a fragment in the AIR App and plug that straight into the Java App.
    Unfortunately I know nothing about AIR. Hopefully someone could let me know if this is even possible.

    I've not used Adobe Muse, so I can't speak to its functionality too much.  Theoretically you can import any site into CQ5, but it's not going to be a pleasant "click and go" kind of import.  CQ5 is a content management system that has a lot more complexity (and therefore flexibility) in what you can do, where it looks like Muse just creates static websites.  In terms of importing fonts/images/etc., CQ5 has the capability.  Anything you can do with HTML/CSS/JS, you can do with CQ5.
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  • Issues with localToGlobal in Adobe AIR 2.0

    Hey guys so I have a flash application that works fine compiled in flash 20.1.  However when I converted it to adobe air the localToGlobal method for DisplayObject is no longer working correctly.  I am unable to debug the issue because the adobe air 2.0 debugger always crashes(arg!). Does anyone know if there are any differences in how this method behaves between compiling my app in flash 10.1 vs air 2.0?  Thanks
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    For some reason Adobe made me choose a different screen name.  Anyways here is some example code:
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    When compiled in Flash 10 it returns 15, the correct number.  Can I report a bug?
    import flash.display.Sprite;
    import flash.geom.Point;
    var sprite:Sprite = new Sprite();
    var sprite2:Sprite = new Sprite();
    sprite.x = 10;
    sprite.y = 10;
    sprite2.x = 5;
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    sprite.addChild(sprite2);
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    p1 = sprite2.parent.localToGlobal(p1);
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  • Flash Catalyst, Flash Builder and Adobe Air....Issues...

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    I have a flash catalyst project I importedc it into flash builder - whats the issue? its a web app. I need it as a air app. I don't know how to change it from a web app to an air app.
    Also:
    If I publish the "demo" version in Flash cat as a air app and install it, I have to resize the window? even when I set the bounds to be 800x600 it shows up on the desktop as either half that or sligtly larger. even running the swf - publishing for both web and air for testing - i have to resize the swf (unless its embeded on a page). why is this happening?
    Tha main purpose here is to change the imported flas cat proj into a air app in flash builder so i can change the default chrome.
    Thanks.

    I finally find what the problem was. It has nothing to do with either the server, neither Flash Player or Adobe Air.
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    By setting it to 16bit, it solved the problem.

  • My Mac will not let me install any software I download. In some cases (Like quicktime) i get a message that says "Can't create the folder" I have it with adobe air and its creating all sorts of issues. My software is up to date and I have 10.8.2.

    A whole bunch of issues here.
    I can't install any software. It started when iPlayer stopped working at all.  This led me to try to update software versions such as Adobe Air to 3.5 (Failed) then quicktime player 7.6.6 as recommended (Failed) then the printer packed up and I have tried to install the downloaded software drivers for Canon from the Apple site (Failed again) 
    In all cases they let me download so I have the file, but not install.
    Quicktime tells me it can't install a file "/var/folders/15....then a long string of numbers....ending in T//install.1347YKihUc".
    The Canon Print Driver has a very similar message.
    Adobe Air says "An error occurred whilst installing....contact my administrator" which is me and I am fine with it ;-)
    Remember this all started because my iPlayer (and my printer) just stopped working and I have been trying to fix those.
    I am a bit techy but not much.
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    I have Firefox 3.6.6, and now that Firefox 4.0 is available, it crashes constantly. Sometimes less than 5 minutes after I open it. I have a Mac 10.4.11, so Firefox 4.0 isn't an option for me. When I asked Ff to check my plug-ins it said there was an error and to check back later. Twice.
    Because I didn't have any (any) problems with my Ff before the upgrade became available, I am forced to question if Ff has done something to make the earlier version crash so you'll upgrade, but I can't afford to upgrade my Mac right now.
    In the meantime, I do need a browser that works! I dislike Safari, Chrome is also not available on Mac 10.4.11, and Explorer is just plain not available on Mac.
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    Ty

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    Hello,
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    I'm very new to this so i hope this all makes sense.
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    SPolly

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    If you still need more help, I would advise you to post in a C++ language forum perhaps. Best of luck, not that you should need it though... -Ralph

  • Adobe air install issue

    EDIT:  I have figured out a workaround to this.  I created a 2nd administrator account, and installed air from there, and it went away without a single issue.
    Trying to install adobe air, and it continues to fail everytime. Here are the logs I've been able to gather.
    Running Win 7 x64, intel quad core, 6gb ram have no previous installations of AIR. I've also tried installing it in a few different compatibitability modes and get roughly the same errors.
    since the error logs are kinda garbled in this, i've pasted copies to pastebin http://paste2.org/p/1432679
    [2011-05-24:16:13:02] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
    [2011-05-24:16:13:02] Commandline is:
    [2011-05-24:16:13:02] No installed runtime detected
    [2011-05-24:16:13:08] Relaunching with elevation
    [2011-05-24:16:13:08] Launching subprocess with commandline c:\users\xxxxxx\appdata\local\temp\air492.tmp\adobe air installer.exe -ei
    [2011-05-24:16:13:11] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
    [2011-05-24:16:13:11] Commandline is: -stdio \\.\pipe\AIR_4716_0 -ei
    [2011-05-24:16:13:11] No installed runtime detected
    [2011-05-24:16:13:11] Starting silent runtime install. Installing runtime version 2.6.0.19140
    [2011-05-24:16:13:11] Installing msi at c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-05-24:16:13:11] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
    [2011-05-24:16:13:11] Rolling back install of c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi
    [2011-05-24:16:13:11] Rollback complete
    [2011-05-24:16:13:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
    [2011-05-24:16:13:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
    [2011-05-24:16:13:11] Runtime Installer end with exit code 7
    [2011-05-24:16:13:12] Runtime Installer end with exit code 7
    and with MSI logging, I get this aswell.
    === Verbose logging started: 5/24/2011  16:13:11  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Users\xxxxxx\appdata\local\temp\air492.tmp\adobe air installer.exe ===
    MSI (c) (88:5C) [16:13:11:371]: Resetting cached policy values
    MSI (c) (88:5C) [16:13:11:371]: Machine policy value 'Debug' is 0
    MSI (c) (88:5C) [16:13:11:371]: ******* RunEngine:
               ******* Product: c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (88:5C) [16:13:11:372]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (88:5C) [16:13:11:372]: Grabbed execution mutex.
    MSI (c) (88:5C) [16:13:11:382]: Cloaking enabled.
    MSI (c) (88:5C) [16:13:11:382]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (88:5C) [16:13:11:387]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (40:38) [16:13:11:391]: Running installation inside multi-package transaction c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi
    MSI (s) (40:38) [16:13:11:391]: Grabbed execution mutex.
    MSI (s) (40:54) [16:13:11:392]: Resetting cached policy values
    MSI (s) (40:54) [16:13:11:392]: Machine policy value 'Debug' is 0
    MSI (s) (40:54) [16:13:11:392]: ******* RunEngine:
               ******* Product: c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (s) (40:54) [16:13:11:393]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (40:54) [16:13:11:393]: Setting cached product context: User non-assigned for product: 02FC15168DB032044A0AA668CDEF855E
    MSI (s) (40:54) [16:13:11:393]: Using cached product context: User non-assigned for product: 02FC15168DB032044A0AA668CDEF855E
    MSI (s) (40:54) [16:13:11:393]: Setting cached product context: User non-assigned for product: 0B436121B4F23D11DA3A000CF425DD25
    MSI (s) (40:54) [16:13:11:393]: Using cached product context: User non-assigned for product: 0B436121B4F23D11DA3A000CF425DD25
    MSI (s) (40:54) [16:13:11:393]: Setting cached product context: User non-assigned for product: 728939235E8DA0741B6278D03B6CF9FD
    MSI (s) (40:54) [16:13:11:393]: Using cached product context: User non-assigned for product: 728939235E8DA0741B6278D03B6CF9FD
    MSI (s) (40:54) [16:13:11:393]: Setting cached product context: User non-assigned for product: DEA09DB22FF096A48BD4CD609799F17B
    MSI (s) (40:54) [16:13:11:393]: Using cached product context: User non-assigned for product: DEA09DB22FF096A48BD4CD609799F17B
    MSI (s) (40:54) [16:13:11:393]: Setting cached product context: machine assigned for product: 000021599B0090400000000000F01FEC
    MSI (s) (40:54) [16:13:11:393]: Using cached product context: machine assigned for product: 000021599B0090400000000000F01FEC
    MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 000021599B0090400100000000F01FEC
    MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 000021599B0090400100000000F01FEC
    MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 032440EF5AC97F34B985A55C2AA8F133
    MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 032440EF5AC97F34B985A55C2AA8F133
    MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 04583E7B553E3053FA7D36B5F2F2671E
    MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 04583E7B553E3053FA7D36B5F2F2671E
    MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 076CFAAAB965F2A4284B2449E5D03EFE
    MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 076CFAAAB965F2A4284B2449E5D03EFE
    MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 0AA7CFB2C445A3E47869763FEB56B59E
    MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 0AA7CFB2C445A3E47869763FEB56B59E
    MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 153AA053AF120723B8A73845437E66DA
    MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 153AA053AF120723B8A73845437E66DA
    MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 1D034B0FAA6BD374B960AAD30DF10D8B
    MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 1D034B0FAA6BD374B960AAD30DF10D8B
    MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 2350B7483E55FAA4D8B73E1A7ADC715E
    MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 2350B7483E55FAA4D8B73E1A7ADC715E
    MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 26ABA8B10F47DE741BC84A13825E198B
    MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 26ABA8B10F47DE741BC84A13825E198B
    MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 26CEF00243C306D4C98ECE73E2100CF8
    MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 26CEF00243C306D4C98ECE73E2100CF8
    MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 29F618052561C7A49BCB846F2847C2B4
    MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 29F618052561C7A49BCB846F2847C2B4
    MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 3128052F989958E40A8727EB849371FE
    MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 3128052F989958E40A8727EB849371FE
    MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 3D04254D3B6B9FF42B3445CE3E1E0066
    MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 3D04254D3B6B9FF42B3445CE3E1E0066
    MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 3e43b73803c7c394f8a6b2f0402e19c2
    MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 3e43b73803c7c394f8a6b2f0402e19c2
    MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 4314AE291D01A814191EA5403531A183
    MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 4314AE291D01A814191EA5403531A183
    MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 4A9D4F432C248434EB4F5E358C54947E
    MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 4A9D4F432C248434EB4F5E358C54947E
    MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 4E42866C3BBC1584BBF38EFC6D539032
    MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 4E42866C3BBC1584BBF38EFC6D539032
    MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120632FF
    MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120632FF
    MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF268140632FF
    MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF268140632FF
    MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 52744B0D6663D294EB6F85A741DBB99D
    MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 52744B0D6663D294EB6F85A741DBB99D
    MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 55565908215A0914C9DA0B003CD6B6B6
    MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 55565908215A0914C9DA0B003CD6B6B6
    MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 60EA627A3AAA1D34783E075F0113F440
    MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 60EA627A3AAA1D34783E075F0113F440
    MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 6116D6C8427B0184F8D20D746E7B6DE8
    MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 6116D6C8427B0184F8D20D746E7B6DE8
    MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 67C4BD9B4A105D6498017FAA3667BDFA
    MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 67C4BD9B4A105D6498017FAA3667BDFA
    MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 6E58EC68CABDDFF39B774E7BF9389C90
    MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 6E58EC68CABDDFF39B774E7BF9389C90
    MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 6F9E66FF7E38E3A3FA41D89E8A906A4A
    MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 6F9E66FF7E38E3A3FA41D89E8A906A4A
    MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 7664CBBF125287E41BDB78607F4745B9
    MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 7664CBBF125287E41BDB78607F4745B9
    MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 766F6333940964D4896BC447E3BE5C1B
    MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 766F6333940964D4896BC447E3BE5C1B
    MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 77051A78730FF32458DAC3705B07BD53
    MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 77051A78730FF32458DAC3705B07BD53
    MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 775F634D5961F2D4B844CA679CE90020
    MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 775F634D5961F2D4B844CA679CE90020
    MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 7BD4C90EC03660F46A13E87A329932FA
    MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 7BD4C90EC03660F46A13E87A329932FA
    MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 7E0BA6F1DDC839B4A832AAE92BEFCF4E
    MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 7E0BA6F1DDC839B4A832AAE92BEFCF4E
    MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 7F80AB91827CC964A853FBDB6333EB80
    MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 7F80AB91827CC964A853FBDB6333EB80
    MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 8456A20EEDF62E04E89D11D9D7E746F1
    MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 8456A20EEDF62E04E89D11D9D7E746F1
    MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 88119C0AF88C68E4396EDCC7A9626694
    MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 88119C0AF88C68E4396EDCC7A9626694
    MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 884FD4BEFEAAF6043A14BCA2AA13B509
    MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 884FD4BEFEAAF6043A14BCA2AA13B509
    MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 8A84FEFC8BFBCAE3B85AEDF4A82A76EC
    MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 8A84FEFC8BFBCAE3B85AEDF4A82A76EC
    MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 94707D491824CA93DA095BA6E0A004E2
    MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 94707D491824CA93DA095BA6E0A004E2
    MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 96F071321C0420729002000010000000
    MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 96F071321C0420729002000010000000
    MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 99962ACB22CE7003BB9736983170C9A9
    MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 99962ACB22CE7003BB9736983170C9A9
    MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 9C8928403D4AB094F99FBA20A329833F
    MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 9C8928403D4AB094F99FBA20A329833F
    MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 9D0EE644B6F1FB242887D8B071B21AD5
    MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 9D0EE644B6F1FB242887D8B071B21AD5
    MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: A09035D453ECDB243B77380100103810
    MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: A09035D453ECDB243B77380100103810
    MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: A09035D454B9B7346AA6380100003800
    MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: A09035D454B9B7346AA6380100003800
    MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A3878338869058B3FA7CABEAA036CD05
    MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A3878338869058B3FA7CABEAA036CD05
    MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A57765D93F393A44082948E08362ED03
    MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A57765D93F393A44082948E08362ED03
    MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A6C64DD86500CEF47BA082BB611A1FF1
    MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A6C64DD86500CEF47BA082BB611A1FF1
    MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A7C639EE04AE5D13B956E8E380C98382
    MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A7C639EE04AE5D13B956E8E380C98382
    MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A889D6FD0AEE7724AA8B51E880E634B9
    MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A889D6FD0AEE7724AA8B51E880E634B9
    MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: AABFD194FE7760B46867F26CE6EE40A9
    MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: AABFD194FE7760B46867F26CE6EE40A9
    MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: B6ACDB9A3563B764CA384963D73AFB3E
    MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: B6ACDB9A3563B764CA384963D73AFB3E
    MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: BA342DECAB7C24D3699041FEA5F66C10
    MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: BA342DECAB7C24D3699041FEA5F66C10
    MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: BC3F6BE54F64F1540A82F7D6D8537D0D
    MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: BC3F6BE54F64F1540A82F7D6D8537D0D
    MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: BDAD5335AB438EA45A9146D887948864
    MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: BDAD5335AB438EA45A9146D887948864
    MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C173E5AD3336A8D3394AF65D2BB0CCE6
    MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C173E5AD3336A8D3394AF65D2BB0CCE6
    MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C28643E881181F13CBC489DC69571E2C
    MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C28643E881181F13CBC489DC69571E2C
    MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C4B69A87346AF0D4892C8A1EA666969F
    MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C4B69A87346AF0D4892C8A1EA666969F
    MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C7030BC4E565144468EBD02F4EBF28C8
    MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C7030BC4E565144468EBD02F4EBF28C8
    MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C7548CA35830AEB49A950E590FD5D676
    MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C7548CA35830AEB49A950E590FD5D676
    MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C7BCDCEDCC85568419FA26F77989EF84
    MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C7BCDCEDCC85568419FA26F77989EF84
    MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C8A8601403F36B6479A8AE96F2821DFA
    MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C8A8601403F36B6479A8AE96F2821DFA
    MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: CF454FAAAC2892F4BA13A60149587EE6
    MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: CF454FAAAC2892F4BA13A60149587EE6
    MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98
    MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98
    MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D04BB691875110D32B98EBCF771AA1E1
    MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D04BB691875110D32B98EBCF771AA1E1
    MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D139E7FE48CDB174D86B8A3385904547
    MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D139E7FE48CDB174D86B8A3385904547
    MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D20352A90C039D93DBF6126ECE614057
    MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D20352A90C039D93DBF6126ECE614057
    MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D30CF9A3586C138449FCE4FD3D474979
    MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D30CF9A3586C138449FCE4FD3D474979
    MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D7314F9862C648A4DB8BE2A5B47BE100
    MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D7314F9862C648A4DB8BE2A5B47BE100
    MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D871E8DFE4B8AD244B43FE2F0723B9C1
    MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D871E8DFE4B8AD244B43FE2F0723B9C1
    MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: DFC90B5F2B0FFA63D84FD16F6BF37C4B
    MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: DFC90B5F2B0FFA63D84FD16F6BF37C4B
    MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: DFDBABC48F94DF74EBD7CEED270725A5
    MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: DFDBABC48F94DF74EBD7CEED270725A5
    MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: E08F45ADC1622A148A5545A941F4F295
    MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: E08F45ADC1622A148A5545A941F4F295
    MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: E937F97667C514A45B269F9312656BDD
    MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: E937F97667C514A45B269F9312656BDD
    MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: E97A59ECCF4EFFF4A857920FB449F22F
    MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: E97A59ECCF4EFFF4A857920FB449F22F
    MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: EDEED656CA6FAC745A861A4B3EB47506
    MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: EDEED656CA6FAC745A861A4B3EB47506
    MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: EEDB8CDDCACDD4042875E3D8B4874276
    MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: EEDB8CDDCACDD4042875E3D8B4874276
    MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: F132F0B0A6ECD384AA32773B467F9571
    MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: F132F0B0A6ECD384AA32773B467F9571
    MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: F4E3B286A696ED244AC1C470AE61874B
    MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: F4E3B286A696ED244AC1C470AE61874B
    MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: F60730A4A66673047777F5728467D401
    MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: F60730A4A66673047777F5728467D401
    MSI (s) (40:54) [16:13:11:403]: Setting cached product context: machine assigned for product: FDEF50A6E266FB64A85210E0F3C1C996
    MSI (s) (40:54) [16:13:11:403]: Using cached product context: machine assigned for product: FDEF50A6E266FB64A85210E0F3C1C996
    MSI (s) (40:54) [16:13:11:404]: SRSetRestorePoint skipped for this transaction.
    MSI (s) (40:54) [16:13:11:409]: MainEngineThread is returning 2
    MSI (s) (40:38) [16:13:11:409]: No System Restore sequence number for this installation.
    MSI (s) (40:38) [16:13:11:410]: User policy value 'DisableRollback' is 0
    MSI (s) (40:38) [16:13:11:410]: Machine policy value 'DisableRollback' is 0
    MSI (s) (40:38) [16:13:11:410]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (40:38) [16:13:11:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (40:38) [16:13:11:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (40:38) [16:13:11:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (40:38) [16:13:11:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (40:38) [16:13:11:411]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (40:38) [16:13:11:411]: Restoring environment variables
    MSI (c) (88:5C) [16:13:11:412]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (88:5C) [16:13:11:413]: MainEngineThread is returning 2
    === Verbose logging stopped: 5/24/2011  16:13:11 ==
    Any help would be most appreciated.

    Fixed answer with a workaround using a second user account.

  • Adobe AIR installation issue - hangs at "Installing..."

    Hello everyone!
    I know questions similar to this have been asked many times before, but I did not manage to find the solution to my problem after a few hours of reading and trying the various 'solutions' around the net and this forum. I apologise if I missed it.
    I cannot seem to install Adobe AIR. I run a freshly downloaded installation executable, but it hangs at "Installing..." and 0% progress for a very, very, very long time, if I let it. This last try has been going for 45 minutes as I write. The only way to get out of the installer is through Task Manager and killing the service, as hitting 'Cancel' just makes the installer attempt to cancel endlessly.
    I tried installing it in safe mode but there it gives an error saying I may not have administrative permissions (which I do have);
    I created a new user account;
    I "run as Administrator" and am using an account with administrative rights;
    I tried it through the command line with putting the file in c:\ and running "AdobeAIRInstaller.exe -silent" without quotes from c:\;
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    I tried downloading it with a different browser;
    I tried using the MicrosoftFixit.ProgramInstallUninstall, and took Adobe AIR off the list;
    I tried uninstalling all Adobe products and then reinstalling them, with Adobe AIR last
    ... and some more things, but none of this has helped. Here's what the installation log generates when it hangs:
    [2012-12-25:01:16:36] Runtime Installer begin with version 3.5.0.880 on Windows 7 x86
    [2012-12-25:01:16:36] Commandline is:
    [2012-12-25:01:16:36] No installed runtime detected
    [2012-12-25:01:16:40] Relaunching with elevation
    [2012-12-25:01:16:40] Launching subprocess with commandline c:\users\terri\appdata\local\temp\air7b85.tmp\adobe air installer.exe -ei
    [2012-12-25:01:16:40] Runtime Installer begin with version 3.5.0.880 on Windows 7 x86
    [2012-12-25:01:16:40] Commandline is: -stdio \\.\pipe\AIR_7668_0 -ei
    [2012-12-25:01:16:40] No installed runtime detected
    I would much appreciate any help or advice anyone can give me regarding this! This is starting to drive me nuts.
    Thank you.
    ( also, this is my first post, so please forgive if I've done anything wrong or not according to etiquette! )

    Ok, I understand.  So before we continue, we really need to figure out what the exact error is.  Can you, on at least 2 systems, generate the MSI logs we'll need?  Here's a document that explains how to enable logging and where to find the logs once they've been created:
    How to enable Windows logging
    Once you've enabled logging, try installing again.  Grab the newly created msi logs and either post here or email me at [email protected]  I'll examine the logs and see if we can find a common issue between the systems.
    Thanks,
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