Adobe Air wont download. Help!

It keeps giving me and error saying it's not allowed

Air Runtime. Here is the error I'm getting.
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.
I am downloading it on the administrator account so I don't get why I'm getting this error.

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I can open the ADA it starts to download then nothing happens, once in a while something saying that I need adobe air to download pops up. I tried to download but also nothing happens. It might be some setting in my mac, I just got it today so and I'm not use to lion so I dont know if it is a setting in lion or what. Any help would be appreicated.

try downloading from a different user account. root user would suffice. this link should help you out : http://support.apple.com/kb/ht1528.

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Hello everyone,
I'm having an issue where the output (Adobe Air browser based help) is not rendering properly on the IIS Server 7.5 that it is published to.
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Cant get Adobe Air to download

I have windows 7 and I cant get Adobe Air to download not even if I run it as administrator. I need Adobe air to run my Cricut.

you successfully downloaded adobe air but are not able to install it?
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Adobe AIR Browser Based Help Edit Home Button URL

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Not that I know of. I guess if you hacked the installed AIR help you might find a way of doing it but that hack would have to be done on every PC after installation. Obviously that is a non-starter.
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http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Adobe air problem please help

I downloaded town of salem off steam, when i tried to run it it said i needed to get/update adobe air, so i though thats not too hard, when i procceded to download it and install it a message came up saying "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator." i searched all over your fourms and one thing kept coming up, download microsoft fix it. So i did, i ran it and uninstalled adobe air from my computer, because i already had a older version. Then following the fourms guidlines i re-downloaded adobe air installer and it still didnt work. Im very much so angry at this so please help me. Here is my logs
[2014-12-30:20:17:59] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:20:17:59] Commandline is:
[2014-12-30:20:17:59] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:18:05] Relaunching with elevation
[2014-12-30:20:18:05] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air810b.tmp\adobe air installer.exe -ei
[2014-12-30:20:18:05] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:20:18:05] Commandline is: -stdio \\.\pipe\AIR_8448_0 -ei
[2014-12-30:20:18:05] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:18:05] Starting silent runtime update. Updating runtime from version 1.5.3.9130 to version 15.0.0.356
[2014-12-30:20:18:05] Installing msi at c:\users\brody\appdata\local\temp\air810b.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:20:18:08] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:18:08] Rolling back install of c:\users\brody\appdata\local\temp\air810b.tmp\setup.msi
[2014-12-30:20:18:08] Rollback complete
[2014-12-30:20:18:08] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:18:08] Runtime Installer end with exit code 7
[2014-12-30:20:18:18] Runtime Installer end with exit code 7
[2014-12-30:20:18:27] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:18:27] Commandline is:
[2014-12-30:20:18:27] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:18:32] Relaunching with elevation
[2014-12-30:20:18:32] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airf6c6.tmp\adobe air installer.exe -ei
[2014-12-30:20:18:32] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:18:32] Commandline is: -stdio \\.\pipe\AIR_11028_0 -ei
[2014-12-30:20:18:32] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:18:32] Starting silent runtime update. Updating runtime from version 1.5.3.9130 to version 15.0.0.356
[2014-12-30:20:18:32] Installing msi at c:\users\brody\appdata\local\temp\airf6c6.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:20:18:33] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:18:33] Rolling back install of c:\users\brody\appdata\local\temp\airf6c6.tmp\setup.msi
[2014-12-30:20:18:33] Rollback complete
[2014-12-30:20:18:33] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:18:33] Runtime Installer end with exit code 7
[2014-12-30:20:18:40] Runtime Installer end with exit code 7
[2014-12-30:20:19:15] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:19:15] Commandline is:
[2014-12-30:20:19:15] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:19:18] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:19:18] Commandline is:
[2014-12-30:20:19:18] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:19:21] Runtime Installer end with exit code 6
[2014-12-30:20:19:26] Relaunching with elevation
[2014-12-30:20:19:26] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airb498.tmp\adobe air installer.exe -ei
[2014-12-30:20:19:26] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:19:26] Commandline is: -stdio \\.\pipe\AIR_11420_0 -ei
[2014-12-30:20:19:26] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:19:26] Starting silent runtime update. Updating runtime from version 1.5.3.9130 to version 15.0.0.356
[2014-12-30:20:19:26] Installing msi at c:\users\brody\appdata\local\temp\airb498.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:20:19:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:19:27] Rolling back install of c:\users\brody\appdata\local\temp\airb498.tmp\setup.msi
[2014-12-30:20:19:27] Rollback complete
[2014-12-30:20:19:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:19:27] Runtime Installer end with exit code 7
[2014-12-30:20:19:48] Runtime Installer end with exit code 7
[2014-12-30:20:19:56] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:19:56] Commandline is:
[2014-12-30:20:19:56] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:19:59] Relaunching with elevation
[2014-12-30:20:19:59] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air524d.tmp\adobe air installer.exe -ei
[2014-12-30:20:19:59] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:19:59] Commandline is: -stdio \\.\pipe\AIR_916_0 -ei
[2014-12-30:20:19:59] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-30:20:19:59] Starting silent runtime update. Updating runtime from version 1.5.3.9130 to version 15.0.0.356
[2014-12-30:20:19:59] Installing msi at c:\users\brody\appdata\local\temp\air524d.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:20:20:00] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:20:00] Rolling back install of c:\users\brody\appdata\local\temp\air524d.tmp\setup.msi
[2014-12-30:20:20:00] Rollback complete
[2014-12-30:20:20:00] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:20:00] Runtime Installer end with exit code 7
[2014-12-30:20:20:07] Runtime Installer end with exit code 7
[2014-12-30:20:20:39] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:20:39] Commandline is:
[2014-12-30:20:20:39] No installed runtime detected
[2014-12-30:20:20:41] Relaunching with elevation
[2014-12-30:20:20:41] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airfc80.tmp\adobe air installer.exe -ei
[2014-12-30:20:20:41] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:20:41] Commandline is: -stdio \\.\pipe\AIR_12540_0 -ei
[2014-12-30:20:20:41] No installed runtime detected
[2014-12-30:20:20:41] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:20:20:42] Installing msi at c:\users\brody\appdata\local\temp\airfc80.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:20:20:43] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:20:43] Rolling back install of c:\users\brody\appdata\local\temp\airfc80.tmp\setup.msi
[2014-12-30:20:20:43] Rollback complete
[2014-12-30:20:20:43] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:20:43] Runtime Installer end with exit code 7
[2014-12-30:20:20:49] Runtime Installer end with exit code 7
[2014-12-30:20:20:53] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:20:53] Commandline is:
[2014-12-30:20:20:53] No installed runtime detected
[2014-12-30:20:20:58] Relaunching with elevation
[2014-12-30:20:20:58] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air33c6.tmp\adobe air installer.exe -ei
[2014-12-30:20:20:58] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:20:58] Commandline is: -stdio \\.\pipe\AIR_10044_0 -ei
[2014-12-30:20:20:58] No installed runtime detected
[2014-12-30:20:20:58] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:20:20:58] Installing msi at c:\users\brody\appdata\local\temp\air33c6.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:20:20:59] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:20:59] Rolling back install of c:\users\brody\appdata\local\temp\air33c6.tmp\setup.msi
[2014-12-30:20:20:59] Rollback complete
[2014-12-30:20:20:59] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:20:59] Runtime Installer end with exit code 7
[2014-12-30:20:21:17] Runtime Installer end with exit code 7
[2014-12-30:20:28:20] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:20:28:20] Commandline is:
[2014-12-30:20:28:20] No installed runtime detected
[2014-12-30:20:28:22] Relaunching with elevation
[2014-12-30:20:28:22] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air344.tmp\adobe air installer.exe -ei
[2014-12-30:20:28:22] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:20:28:22] Commandline is: -stdio \\.\pipe\AIR_17624_0 -ei
[2014-12-30:20:28:22] No installed runtime detected
[2014-12-30:20:28:22] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:20:28:22] Installing msi at c:\users\brody\appdata\local\temp\air344.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:20:28:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:28:23] Rolling back install of c:\users\brody\appdata\local\temp\air344.tmp\setup.msi
[2014-12-30:20:28:23] Rollback complete
[2014-12-30:20:28:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:28:23] Runtime Installer end with exit code 7
[2014-12-30:20:28:28] Runtime Installer end with exit code 7
[2014-12-30:20:28:36] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:28:36] Commandline is:
[2014-12-30:20:28:36] No installed runtime detected
[2014-12-30:20:28:38] Relaunching with elevation
[2014-12-30:20:28:38] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air436f.tmp\adobe air installer.exe -ei
[2014-12-30:20:28:39] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:20:28:39] Commandline is: -stdio \\.\pipe\AIR_19160_0 -ei
[2014-12-30:20:28:39] No installed runtime detected
[2014-12-30:20:28:39] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:20:28:39] Installing msi at c:\users\brody\appdata\local\temp\air436f.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:20:28:39] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:28:39] Rolling back install of c:\users\brody\appdata\local\temp\air436f.tmp\setup.msi
[2014-12-30:20:28:39] Rollback complete
[2014-12-30:20:28:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:20:28:39] Runtime Installer end with exit code 7
[2014-12-30:20:28:41] Runtime Installer end with exit code 7
[2014-12-30:21:01:10] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:21:01:10] Commandline is:
[2014-12-30:21:01:10] No installed runtime detected
[2014-12-30:21:01:12] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:21:01:12] Commandline is:
[2014-12-30:21:01:12] No installed runtime detected
[2014-12-30:21:01:12] Relaunching with elevation
[2014-12-30:21:01:12] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air11c6.tmp\adobe air installer.exe -ei
[2014-12-30:21:01:12] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:21:01:12] Commandline is: -stdio \\.\pipe\AIR_25440_0 -ei
[2014-12-30:21:01:12] No installed runtime detected
[2014-12-30:21:01:12] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:21:01:12] Installing msi at c:\users\brody\appdata\local\temp\air11c6.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:21:01:14] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:21:01:14] Rolling back install of c:\users\brody\appdata\local\temp\air11c6.tmp\setup.msi
[2014-12-30:21:01:14] Rollback complete
[2014-12-30:21:01:14] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:21:01:14] Runtime Installer end with exit code 7
[2014-12-30:21:01:14] Runtime Installer end with exit code 6
[2014-12-30:21:01:16] Runtime Installer end with exit code 7
[2014-12-30:21:01:57] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:21:01:57] Commandline is:
[2014-12-30:21:01:57] No installed runtime detected
[2014-12-30:21:02:04] Relaunching with elevation
[2014-12-30:21:02:04] Launching subprocess with commandline c:\users\brody\appdata\local\temp\aircb44.tmp\adobe air installer.exe -ei
[2014-12-30:21:02:04] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:21:02:04] Commandline is: -stdio \\.\pipe\AIR_1920_0 -ei
[2014-12-30:21:02:04] No installed runtime detected
[2014-12-30:21:02:04] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:21:02:04] Commandline is:
[2014-12-30:21:02:04] No installed runtime detected
[2014-12-30:21:02:04] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:21:02:04] Installing msi at c:\users\brody\appdata\local\temp\aircb44.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:21:02:05] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:21:02:05] Rolling back install of c:\users\brody\appdata\local\temp\aircb44.tmp\setup.msi
[2014-12-30:21:02:05] Rollback complete
[2014-12-30:21:02:05] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:21:02:05] Runtime Installer end with exit code 7
[2014-12-30:21:02:09] Relaunching with elevation
[2014-12-30:21:02:09] Launching subprocess with commandline c:\users\brody\appdata\local\temp\aire6fe.tmp\adobe air installer.exe -ei
[2014-12-30:21:02:09] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:21:02:09] Commandline is: -stdio \\.\pipe\AIR_6912_0 -ei
[2014-12-30:21:02:09] No installed runtime detected
[2014-12-30:21:02:09] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:21:02:09] Installing msi at c:\users\brody\appdata\local\temp\aire6fe.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:21:02:10] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:21:02:10] Rolling back install of c:\users\brody\appdata\local\temp\aire6fe.tmp\setup.msi
[2014-12-30:21:02:10] Rollback complete
[2014-12-30:21:02:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:21:02:10] Runtime Installer end with exit code 7
[2014-12-30:21:02:11] Runtime Installer end with exit code 7
[2014-12-30:21:02:12] Runtime Installer end with exit code 7
[2014-12-30:22:14:26] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:22:14:26] Commandline is:
[2014-12-30:22:14:26] No installed runtime detected
[2014-12-30:22:14:28] Relaunching with elevation
[2014-12-30:22:14:28] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airf9e8.tmp\adobe air installer.exe -ei
[2014-12-30:22:14:28] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-30:22:14:28] Commandline is: -stdio \\.\pipe\AIR_1380_0 -ei
[2014-12-30:22:14:28] No installed runtime detected
[2014-12-30:22:14:28] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:22:14:28] Installing msi at c:\users\brody\appdata\local\temp\airf9e8.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:22:14:32] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:22:14:32] Rolling back install of c:\users\brody\appdata\local\temp\airf9e8.tmp\setup.msi
[2014-12-30:22:14:32] Rollback complete
[2014-12-30:22:14:32] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:22:14:32] Runtime Installer end with exit code 7
[2014-12-30:22:14:36] Runtime Installer end with exit code 7
[2014-12-30:22:14:45] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:22:14:45] Commandline is:
[2014-12-30:22:14:45] No installed runtime detected
[2014-12-30:22:14:48] Relaunching with elevation
[2014-12-30:22:14:48] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air4347.tmp\adobe air installer.exe -ei
[2014-12-30:22:14:48] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:22:14:48] Commandline is: -stdio \\.\pipe\AIR_3328_0 -ei
[2014-12-30:22:14:48] No installed runtime detected
[2014-12-30:22:14:48] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:22:14:49] Installing msi at c:\users\brody\appdata\local\temp\air4347.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:22:14:50] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:22:14:50] Rolling back install of c:\users\brody\appdata\local\temp\air4347.tmp\setup.msi
[2014-12-30:22:14:50] Rollback complete
[2014-12-30:22:14:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:22:14:50] Runtime Installer end with exit code 7
[2014-12-30:22:14:51] Runtime Installer end with exit code 7
[2014-12-30:22:25:48] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:22:25:48] Commandline is:
[2014-12-30:22:25:48] No installed runtime detected
[2014-12-30:22:25:52] Relaunching with elevation
[2014-12-30:22:25:52] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air68d0.tmp\adobe air installer.exe -ei
[2014-12-30:22:25:52] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-30:22:25:52] Commandline is: -stdio \\.\pipe\AIR_6048_0 -ei
[2014-12-30:22:25:52] No installed runtime detected
[2014-12-30:22:25:52] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-30:22:25:52] Installing msi at c:\users\brody\appdata\local\temp\air68d0.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-30:22:25:53] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:22:25:53] Rolling back install of c:\users\brody\appdata\local\temp\air68d0.tmp\setup.msi
[2014-12-30:22:25:53] Rollback complete
[2014-12-30:22:25:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-30:22:25:53] Runtime Installer end with exit code 7
[2014-12-30:22:25:55] Runtime Installer end with exit code 7
[2014-12-31:10:31:13] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-31:10:31:13] Commandline is:
[2014-12-31:10:31:13] No installed runtime detected
[2014-12-31:10:31:15] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-31:10:31:15] Commandline is:
[2014-12-31:10:31:15] No installed runtime detected
[2014-12-31:10:31:19] Runtime Installer end with exit code 6
[2014-12-31:10:31:20] Relaunching with elevation
[2014-12-31:10:31:20] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air8bc9.tmp\adobe air installer.exe -ei
[2014-12-31:10:31:20] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-31:10:31:20] Commandline is: -stdio \\.\pipe\AIR_26988_0 -ei
[2014-12-31:10:31:20] No installed runtime detected
[2014-12-31:10:31:20] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-31:10:31:20] Installing msi at c:\users\brody\appdata\local\temp\air8bc9.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-31:10:31:21] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:10:31:21] Rolling back install of c:\users\brody\appdata\local\temp\air8bc9.tmp\setup.msi
[2014-12-31:10:31:21] Rollback complete
[2014-12-31:10:31:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:10:31:21] Runtime Installer end with exit code 7
[2014-12-31:10:31:25] Runtime Installer end with exit code 7
[2014-12-31:10:31:27] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-31:10:31:27] Commandline is:
[2014-12-31:10:31:27] No installed runtime detected
[2014-12-31:10:31:30] Relaunching with elevation
[2014-12-31:10:31:30] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airbff2.tmp\adobe air installer.exe -ei
[2014-12-31:10:31:30] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-31:10:31:30] Commandline is: -stdio \\.\pipe\AIR_25396_0 -ei
[2014-12-31:10:31:30] No installed runtime detected
[2014-12-31:10:31:30] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-31:10:31:30] Installing msi at c:\users\brody\appdata\local\temp\airbff2.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-31:10:31:31] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:10:31:31] Rolling back install of c:\users\brody\appdata\local\temp\airbff2.tmp\setup.msi
[2014-12-31:10:31:31] Rollback complete
[2014-12-31:10:31:31] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:10:31:31] Runtime Installer end with exit code 7
[2014-12-31:10:31:33] Runtime Installer end with exit code 7
[2014-12-31:10:37:56] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-31:10:37:56] Commandline is:
[2014-12-31:10:37:56] No installed runtime detected
[2014-12-31:10:40:40] Relaunching with elevation
[2014-12-31:10:40:40] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airaec3.tmp\adobe air installer.exe -ei
[2014-12-31:10:40:40] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-31:10:40:40] Commandline is: -stdio \\.\pipe\AIR_32056_0 -ei
[2014-12-31:10:40:40] No installed runtime detected
[2014-12-31:10:40:40] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-31:10:40:40] Installing msi at c:\users\brody\appdata\local\temp\airaec3.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-31:10:40:41] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:10:40:41] Rolling back install of c:\users\brody\appdata\local\temp\airaec3.tmp\setup.msi
[2014-12-31:10:40:41] Rollback complete
[2014-12-31:10:40:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:10:40:41] Runtime Installer end with exit code 7
[2014-12-31:10:40:45] Runtime Installer end with exit code 7
[2014-12-31:14:31:51] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-31:14:31:51] Commandline is:
[2014-12-31:14:31:51] No installed runtime detected
[2014-12-31:14:31:54] Relaunching with elevation
[2014-12-31:14:31:54] Launching subprocess with commandline c:\users\brody\appdata\local\temp\aird9be.tmp\adobe air installer.exe -ei
[2014-12-31:14:31:54] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-31:14:31:54] Commandline is: -stdio \\.\pipe\AIR_23740_0 -ei
[2014-12-31:14:31:54] No installed runtime detected
[2014-12-31:14:31:54] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-31:14:31:55] Installing msi at c:\users\brody\appdata\local\temp\aird9be.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-31:14:31:55] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:14:31:55] Rolling back install of c:\users\brody\appdata\local\temp\aird9be.tmp\setup.msi
[2014-12-31:14:31:55] Rollback complete
[2014-12-31:14:31:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:14:31:55] Runtime Installer end with exit code 7
[2014-12-31:15:04:55] Runtime Installer end with exit code 7
[2014-12-31:22:01:34] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-31:22:01:34] Commandline is:
[2014-12-31:22:01:34] No installed runtime detected
[2014-12-31:22:01:36] Relaunching with elevation
[2014-12-31:22:01:36] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air8ffa.tmp\adobe air installer.exe -ei
[2014-12-31:22:01:36] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
[2014-12-31:22:01:36] Commandline is: -stdio \\.\pipe\AIR_5172_0 -ei
[2014-12-31:22:01:36] No installed runtime detected
[2014-12-31:22:01:36] Starting silent runtime install. Installing runtime version 15.0.0.356
[2014-12-31:22:01:37] Installing msi at c:\users\brody\appdata\local\temp\air8ffa.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-12-31:22:01:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:22:01:37] Rolling back install of c:\users\brody\appdata\local\temp\air8ffa.tmp\setup.msi
[2014-12-31:22:01:37] Rollback complete
[2014-12-31:22:01:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-12-31:22:01:37] Runtime Installer end with exit code 7
[2014-12-31:22:01:42] Runtime Installer end with exit code 7

You may want to try this user's suggestion:
Windows 8.1 control program Adobe Air uninstall fails with "error occurred, contact administrator"

Adobe Air - can some help? Installation may not be allowed by your administrator.

Ok i have been at this for 2day. Does anyone know how to get this to work. I have a mac version 10.6.6. I installed Adobe air from the web site. Everything appeared to be ok until after saying it had complete and i pressed finished, this appeared, 'An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator'. I uninstalled the software through the uninstaller provided and reinstalled it. The same thing happened. I tried deleting the firework but that didn't help. I need adobe interactive overlay creator but i cannot download/run this with air. Please can someone give me a run down of what to do as im not very technical.

Sorry i meant cannot run it without Air. Also when i opened adobe interactive overlay creator it prompted an adobe air installer. This froze and cause a 'not responding' problem to occur with the adobe interactive overlay creator

Windows 7 Adobe Air Uninstall problem - Help Needed

I can't uninstall Adobe Air from my control panel or manually from the cmd prompt [AdobeAIRInstaller.exe -uninstall] I get an error box that
says that the Adobe Air Installer has stopped working.
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Adobe AIR Installer.exe
Application Version:    2.7.1.19610
Application Timestamp:    4e3c2b43
Fault Module Name:    mlang.dll
Fault Module Version:    6.1.7600.16385
Fault Module Timestamp:    4a5bda21
Exception Code:    c0000005
Exception Offset:    0000bbff
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
Here is my install log:
[2011-08-02:01:11:23] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86
[2011-08-02:01:11:23] Commandline is: -update "c:\program files (x86)\adobe media player\adobe media player.exe"
[2011-08-02:01:11:23] Installed runtime (1.5.3.9120) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-02:01:11:23] Installed app (com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe media player\adobe media player.exe
[2011-08-02:01:11:26] Relaunching with elevation
[2011-08-02:01:11:26] Launching subprocess with commandline c:\users\ratliff\appdata\local\temp\air2261.tmp\adobe air installer.exe -ei
[2011-08-02:01:11:28] Runtime Installer begin with version 2.7.0.19480 on Windows 7 x86
[2011-08-02:01:11:28] Commandline is: -stdio \\.\pipe\AIR_5572_0 -ei
[2011-08-02:01:11:28] Installed runtime (1.5.3.9120) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-02:01:11:28] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.7.0.19480
[2011-08-02:01:11:28] Installing msi at c:\users\ratliff\appdata\local\temp\air2261.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-08-02:01:11:29] Runtime Installer end with exit code 0
[2011-08-02:01:11:29] Elevated install completed
[2011-08-02:01:11:31] Launching subprocess with commandline c:\program files (x86)\adobe media player\adobe media player.exe
[2011-08-02:01:11:31] Runtime Installer end with exit code 0
[2011-09-06:09:04:13] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-06:09:04:13] Commandline is:
[2011-09-06:09:04:13] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-09-06:09:04:16] Relaunching with elevation
[2011-09-06:09:04:16] Launching subprocess with commandline c:\users\ratliff\appdata\local\temp\aira35e.tmp\adobe air installer.exe -ei
[2011-09-06:09:04:16] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-06:09:04:16] Commandline is: -stdio \\.\pipe\AIR_3156_0 -ei
[2011-09-06:09:04:16] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-09-06:09:04:17] Starting silent runtime update. Updating runtime from version 2.7.0.19480 to version 2.7.1.19610
[2011-09-06:09:04:17] Reinstalling c:\users\ratliff\appdata\local\temp\aira35e.tmp\setup.msi
[2011-09-06:09:04:18] Runtime Installer end with exit code 0
[2011-09-06:09:04:18] Elevated install completed
[2011-09-06:09:04:20] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-09-06:09:04:20] Runtime Installer end with exit code 0
[2011-09-06:09:04:20] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-06:09:04:20] Commandline is: -installupdatecheck
[2011-09-06:09:04:20] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-09-06:09:04:20] Performing pingback request
[2011-09-06:09:04:21] Pingback request completed with HTTP status 200
[2011-09-06:09:04:21] Starting runtime background update check
[2011-09-06:09:04:21] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.7.1.19610/update
[2011-09-06:09:04:21] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.7.1.19610/update to C:\Users\Ratliff\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-09-06:09:04:21] Runtime update not available
[2011-09-06:09:04:21] Unpackaging cancelled
[2011-09-06:09:04:21] Runtime Installer end with exit code 0
I suspect this is causing a few of my other programs to crash as well.
Please Help!
Jamie

Hi Jamie,
The install log looks fine, but the last entry was September 9th. I suspect the crash is occuring before the new log entries can be made.
Could you please open a new bug report on this over at bugbase.adobe.com? We'll want to get a crash dump so we can try to figure out what might be causing this to happen. You didn't mention what OS you were running, but I found this tech doc on the net that describes how do generate the .dmp file:
Creating Dr. Watson crash dumps
Thanks,
Chris

Cannot access Adobe Air after download

Please can someone help? I have downloaded Adobe Air three times and all I get is a winzip file that does not give me a .dll which is what I need in order to activate the launchpad?
I am desperate to get this software in my computer

If running Windows try to the Clean Script: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
The download from http://get.adobe.com/reader/enterprise

CS5 and Adobe AIR issue wih Help file

Photoshop and other CS5 apps; Mac Pro OS 10.6.5 -- everything up to date. Trying to use Help, Adobe AIR says installation is damaged. It apparently means the Help file, as AIR updates and installs OK. Same configuration on my Macbook Pro and Help works there. I copied the Help file from the laptop but still get the message.
So I'm trying to re-install the Help file -- I found the download but when I run it, it says the installer file is damaged. Where do I find that to download?
Thanks!

Hi Diane,
Sorry for the trouble you are having, and thanks for letting us know. The steps below should get you up and running (and update you to the latest Community Help AIR app which has some new features and improved functionality.
Uninstall the previous version of Adobe Help by removing and trashing the application from the Applications > Adobe folder
Delete the following directory: /Users/username/Library/Preferences/chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
IMPORTANT: Empty the Trash or Recycling Band to ensure proper removal of all files
Manually update the application at: http://www.adobe.com/support/chc/
The above solution is also available as Technical Support document here:http://kb2.adobe.com/cps/842/cpsid_84215.html
I hope this helps,
Chris

Adobe flashplayer wont download!

I am trying to download adobe flash player on my mac book pro and it wont download. It will load up to 95% and sit for hours and never complete download. I have version OSX 10.6.8 btw. Help please

Try the instructions here:
http://forums.adobe.com/thread/1267823
After trying everything else, this worked for me
OS X.6.8

Adobe Air wont install on windows 7 32bit

So iv read up on a bunch of posts non of which seem to help. I get an error message. the message is: "Sorry, an error has occurred" "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator." ... no Air files have been installed on my machine and I don't know how to get the msi log files for further inquiry please help

So iv read up on a bunch of posts non of which seem to help. I get an error message. the message is: "Sorry, an error has occurred" "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator." ... no Air files have been installed on my machine and I don't know how to get the msi log files for further inquiry please help

Adobe Air - Wont Open Program

I have the newest version of Adobe Air installed.
Upon double clicking on my software application, the Air "terms and conditions" box appears. I hit "accept" but at this point nothing happens - my software does not open as it should.
Does anybody have a fix for this?
Thanks in advance!

Ok here's what i did - went to C:\Users\xxxx\AppData\Roaming\Adobe\AIR renamed eulaAccepted to something else. Then ran the app (HTC sync) again.
It worked for me!

Adobe AIR and Tweenlite - help!

Hi Guys,
Does Adobe Air support tweenlite or other 3rd party animation/tween plugins?
I have a Flash CS4 (AS3) application that uses a Tweenlite animation within a loop. This works perfectly when I output to FlashPlayer 9/10 but not when I publish to AIR 1.1.
I have included the /gs folder when I package out and publish as AIR but to no avail.
I'm so frustrated with this!
Super thanks in advance

what's the error you get?
Please consider an upgrade to the last version of Air (1.5.1).
HTH.

Adobe air upgrade download

when trying to install adobe air, I get an error message. what might cause this?

Moving this discussion to the AIR Installation Issues forum.
Rob Lowe do you receive a specific error message? What operating system are you using?

Adobe Air wont download. Help!

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