ADOBE AN ABSOLUTE DISCGRACE OF A COMPANY TAKING MORE MONEY THAN THEY SHOULD OFF MY ACCOUNT EVERY MON

I have been having major issues with my Adobe Creative Cloud Account.  The problem started when I had a normal subscription, then upgraded to Team for additional space.  Due to changes in my team I reverted back to normal subscription 3 months later.  I had hoped that I could just update my monthly subscription to one subscription... but No!!  Adobe said I couldnt restart my normal subscription and I had to start a new one, so I did.  I then tried to cancel my Team subscription and they say every month that they have.  Yet every month I still get charged for it along with my new and old normal subscriptions. (3 CC Payments per month)
I have tried cancelling my Adobe Creative Cloud Subscrition for 5 months.  Time and time again Adobe keep saying that its cancelled and every month I get charged.  I have to go through support and battle for refunds and spend hours of my time speaking to overseas support operators going over the same stupid things.
Adobe support is hopeless and I have raised over 10 support cases to sort this and well over 15 hours of my time to rectify the situation.  Time and Time again Adobe escalate it, say they have fixed then every month I get billed for my Team on the 8th of the month then billed for 2 x normal subscriptions on the 18th of every month.
It has now got to the stage that I am sick of support and I need to look at alternatives to sort this.  My bank cant cancel it because it is not a direct debit or a standing order.  Adobe has my card details and it lies with them to cancel it.  The only option the bank said I can choose is to cancel my cards.
Adobe Can you please cancel my Adobe please.  I wish to cancel everything as I have had enough.
Here are all my support cases trying to cancel.
#0210696665
#0210598930
#0210656123
#021065 4488
#0210119710
#0210386192
#0210385224
#02103852 20
#0210385197
#0210270656
#0210217642
#0210042906
#0210210299
#0209901892
You will get my details from those
Looking forward to your response

Ken G. Rice wrote:
@W_J_T and Aegis Kleais - I deleted the original post from W_J_T: "Sad isn't it. To bad Adobe could not be more professional via the conventional methods you tried. Welcome to the Creative Cloud utopia going forward. Buckle up people, brace yourselves."
I hardly feel my original comment was out of line given Adobe's failure on the matter being discussed in this thread.
Ken G. Rice wrote:
If a customer has a problem please post a helpful response.
In all honesty that's a rather audacious comment in and of itself, look at the original post and what they stated.
Billygunn111 wrote:
- ADOBE AN ABSOLUTE DISCGRACE OF A COMPANY...
- I have been having major issues with my Adobe Creative Cloud Account.
- I have tried cancelling my Adobe Creative Cloud Subscrition for 5 months.
- Adobe support is hopeless and I have raised over 10 support cases to sort this and well over 15 hours of my time to rectify the situation.
- Here are all my 14 support cases trying to cancel.
#0210696665
#0210598930
#0210656123
#021065 4488
#0210119710
#0210386192
#0210385224
#02103852 20
#0210385197
#0210270656
#0210217642
#0210042906
#0210210299
#0209901892
Did Adobe use a similar approach of "If a customer has a problem please "provide" (post) a helpful response." I mean come on, my comment was in direct correlation to the topic at hand, the customer tried conventional methods and Adobe failed repeatedly and miserably by conventional methods. The customer then caused public noise, Adobe wanted no bad PR and finally took action. 14 support tickets over 5 months before posting on a public forum and "finally" getting help? So is that considered a professional approach to "customer support" by a corporation dealing with its "flagship" offering to a customer? This is not the first instance of this either, one merely has to search the forum to find similar issues regarding similar situations.
This is what is considered by Adobe as "A customer has a problem and providing help?" Really, 5 months and 14 support tickets, then needing to post what should be a private business matter publicly on a public forum for resolution?

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    TIME_DIM_ID               TT_INTEGER NOT NULL,
    BUSINESS_DIM_ID          TT_INTEGER NOT NULL,
    ACCOUNT_DIM_ID               TT_INTEGER NOT NULL,
    ORDERTYPE_DIM_ID          TT_INTEGER NOT NULL,
    INSTR_DIM_ID               TT_INTEGER NOT NULL,
    EXECUTION_DIM_ID          TT_INTEGER NOT NULL,
    EXEC_EXCHANGE_DIM_ID TT_INTEGER NOT NULL,
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    2     1.07     1.47     
    3     2.04     1.8     
    4     2.06     2.08     
    5     2.09     2.4     
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    8     4.03     3.37     
    9     4.04     3.62     
    10     4.06     4.02     
    11     4.08     4.31     
    12     4.09     4.61     
    13     5.01     4.76     
    14     5.02     5.06     
    15     5.04     5.25     
    16     5.05     5.48     
    17     5.08     5.84     
    18     6     6.21     
    19     6.02     6.34     
    20     6.04     6.75

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    Ogan Ozdogan wrote:
    Charles,
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              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
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              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
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                   3%          mds_stores
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              1.53 GB          Active RAM
              1.12 GB          Inactive RAM
              826 MB          Wired RAM
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    Backup Set 83410 25-JUL-09
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    Backup Piece 83589 25-JUL-09 arc_SID_20090725_559_1
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    Backup Piece 83588 25-JUL-09 arc_SID_20090725_558_1
    Backup Set 83411 25-JUL-09
    Backup Piece 83589 25-JUL-09 arc_SID_20090725_559_1
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    Arun Kumar

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