Adobe and Kafka - how to get through ?

Customer Support Portal - "Choose Product" - "Your Products" - "Select you product" drop-down menu is empty, "continue" button is grayed out.
Customer service, etc., numbers put me on perpetual hold (25 mins before I gave up) listening to bad music.
I've been trying to get through, on and off, for over a week. Can anyone please advise ?
Issue ? I want my permitted two activations of CS3, but am being allowed only one.
Thanks!

Don't got to Customer "Service"!
When you try to activate, you should get a different phone number on screen – the Activation Line!
Call that.

Similar Messages

We need to buy Adobe Framemaker version 11. The distributor is only able to provide us with version 12. Can someone suggest me how is it possible to get the license for ver 11 serial key after purchasing ver 12 and also how to get the download details ?

We need to buy Adobe Framemaker version 11. The distributor is only able to provide us with version 12. Can someone suggest me how is it possible to get the license for ver 11 serial key after purchasing ver 12 and also how to get the download details ? Urgent response will be helpful.D

Adobe Support helped us with a similar query. We ended up with exactly what you need.

I cannot see my Iphone 4 in my device window in the finder anymore. It use to appear so I could copy the camera pictures off of it and transfer them to other folders. Does anyone have and idea how to get it back when you plug it in initially. Thanks

I cannot see my Iphone 4 in my device window in the finder anymore. It use to appear so I could copy the camera pictures off of it and transfer them to other folders. Does anyone have and idea how to get it back when you plug it in initially. Thanks

You will want to open iPhoto, go to the iPhoto menu and select Preferences. Under the General tab, next to Connecting camera opens: select iPhoto. Close the preferences and quit iPhoto. Reconnect your iPhone 4. iPhoto should open automatically and offer to import your pictures. Import them and then do what you want with them.
Best of luck.

When unlocked iphone 4 i lost all contacts and pictures how to get it back

when unlocked iphone 4 i lost all contacts and pictures how to get it back?

Please define "unlocked iphone 4". It is not clear what, exactly, you did or how it would have affected anything.

Forgot iphone4 passcode, its disabled, now i remember the passcode, how to get through by entering the passcode???

forgot iphone4 passcode, its disabled, now i remember the passcode, how to get through by entering the passcode???

Well, then enjoy it as a paperweight, because like it or not, you will have to restore it if you want to use it again.

HT4061 last night I stole my ipad and not how to get the serial number I have the itunes account that I do

last night I stole my ipad and not how to get the serial number I have the itunes account that I do

What To Do If Your iDevice or Computer Is Lost Or Stolen
If your Mac, iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should do in advance - before you lose it or it's stolen - and some things to do after the fact. Here are some suggestions:
Reporting a lost or stolen Apple product
What-To-Do-When-Iphone-Is-Stolen
Lost or Stolen iPhone? Here’s What to do.
6 Ways to Track and Recover Your Lost/Stolen iPhone
Find My iPhone
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
Find My iPhone
Setup your iDevice on MobileMe
OS X Lion- About Find My Mac
How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
Third-party solutions for computers:
VUWER 1.5.4
Sneaky ******* 0.2.0
Undercover 4.7
LoJack for Laptops Premium Mac
STEM 2.1

MBP freezes after 10.4.11 and I can't get through to AppleCare

This is beyond ridiculous. Since applying the 10.4.11 update, my MBP always locks up after waking from sleep. There has been no exception since updating. I kept it turned off for about 24 hours, then used it all afternoon without letting it sleep and didn't have a single freeze. Sure enough, the first time I closed the lid to let it sleep, it locked up within seconds of waking up. This was happening spradically prior to the 10.4.11 update, but now it's rendering my MBP unuseable.
Yes, I have AppleCare and I tried calling Apple twice last week. Both times, I got cut off. Both times, I could barely understand the Indian trying to help me, and one got snippy with me when I had to keep asking him to repeat himself. Neither time did I actually get to speak with a technician. One of those times I got a recorded message telling me that Apple was closed for the holiday and to call back during normal business hours. Friday wasn't a holiday (at least not in this country) and I was calling during normal business hours for THIS country, but perhaps not for India. I've never experienced any trouble getting AppleCare support via telephone in the past, even on Sundays.
I've run Apple Hardware Test and TechTool Deluxe, neither of which reports any drive problems. The nearest Apple Store is an hour's drive from here. Apparently, I have one of the Seagate drives recently found to be defective. All I want to know is whether or not I should let Apple replace the drive with one that isn't defective.
I'm at a loss here. I'm paying for AppleCare, but can't get through to a comprehensible English speaker capable of answering that very simple question. I can't let my MBP sleep because it'll lock up upon waking. I can't find any way to send feedback to Apple about the unacceptable experience trying to get through to support last week. Is no one accountable for anything these days? And to think I bought an iPhone last week too!

Here is what I think may be the relevant portion of my system.log file. I've had no luck at all finding someone willing to tell me how to parse log files to troubleshoot errors. The freeze happened right about Nov 25 22:00:00. Note the times at the beginning of each line.
Nov 25 21:01:47 Joe-Heafners-MacBook-Pro loginwindow[2433]: Login Window Started Security Agent
Nov 25 21:01:53 Joe-Heafners-MacBook-Pro /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network Joe's Network
Nov 25 21:55:59 Joe-Heafners-MacBook-Pro kernel[0]: AFPSleepWakeHandler: going to sleep
Nov 25 21:56:02 Joe-Heafners-MacBook-Pro kernel[0]: hibernate image path: /var/vm/sleepimage
Nov 25 21:56:02 Joe-Heafners-MacBook-Pro kernel[0]: sizeof(IOHibernateImageHeader) == 512
Nov 25 21:56:02 Joe-Heafners-MacBook-Pro kernel[0]: Opened file /var/vm/sleepimage, size 2147483648, partition base 0xc805000, maxio 400000
Nov 25 21:56:02 Joe-Heafners-MacBook-Pro kernel[0]: hibernate image major 14, minor 2, blocksize 512, pollers 3
Nov 25 21:56:02 Joe-Heafners-MacBook-Pro kernel[0]: hibernateallocpages flags 00000000, gobbling 0 pages
Nov 25 21:56:02 Joe-Heafners-MacBook-Pro launchd: Server 0 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[191]: exited abnormally: Hangup
Nov 25 21:56:02 Joe-Heafners-MacBook-Pro configd[78]: posting notification com.apple.system.config.network_change
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: System SafeSleep
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: hibernatepage_listsetall start
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: hibernatepage_listsetall time: 123 ms
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: pages 218835, wire 61812, act 19596, inact 27592, zf 13802, could discard act 34743 inact 61290
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: hibernatepage_listsetall found pageCount 218835
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: IOHibernatePollerOpen, mlget_interruptsenabled 0
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: IOHibernatePollerOpen(0)
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: writing 218025 pages
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: image1Size 96880640
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: all time: 6813 ms, comp time: 1050 ms, deco time: 0 ms,
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: image 234494976, uncompressed 499679232 (121992), compressed 231104028 (46%), sum1 f89b7fab, sum2 c005b10a
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: hibernatewriteimage done(0)
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: sleep
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: IOUSBWorkLoop::closeGate - interrupt Thread being held offEnabling XMM register save/restore and SSE/SSE2 opcodes
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: Started CPU 01
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: IOBluetoothHCIController::restartShutdownWL this is a wake from sleep
Nov 25 21:59:36 Joe-Heafners-MacBook-Pro kernel[0]: System Wake
Nov 25 22:02:06 localhost kernel[0]: hi mem tramps at 0xffe00000
Nov 25 22:02:06 localhost kernel[0]: PAE enabled
Nov 25 22:02:06 localhost kernel[0]: standard timeslicing quantum is 10000 us
Nov 25 22:02:06 localhost kernel[0]: vmpagebootstrap: 512915 free pages
Nov 25 22:02:06 localhost kernel[0]: migtable_maxdispl = 71
Nov 25 22:02:06 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Nov 25 22:02:06 localhost kernel[0]: 102 prelinked modules
Nov 25 22:02:06 localhost kernel[0]: ACPI CA 20060421
Nov 25 22:02:06 localhost kernel[0]: AppleIntelCPUPowerManagement: ready
Nov 25 22:02:06 localhost kernel[0]: AppleACPICPU: ProcessorApicId=0 LocalApicId=0 Enabled
Nov 25 22:02:06 localhost kernel[0]: AppleACPICPU: ProcessorApicId=1 LocalApicId=1 Enabled
Nov 25 22:02:06 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Nov 25 22:02:06 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Nov 25 22:02:06 localhost kernel[0]: using 10485 buffer headers and 4096 cluster IO buffer headers
Nov 25 22:02:06 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Nov 25 22:02:06 localhost kernel[0]: Started CPU 01
Nov 25 22:02:06 localhost kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
Nov 25 22:02:06 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
Nov 25 22:02:06 localhost kernel[0]: Security auditing service present
Nov 25 22:02:06 localhost kernel[0]: BSM auditing present
Nov 25 22:02:06 localhost kernel[0]: disabled
Nov 25 22:02:06 localhost kernel[0]: rooting via boot-uuid from /chosen: 4DB93950-5225-4DD2-BFC9-CBC701493457
Nov 25 22:02:06 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Nov 25 22:02:06 localhost kernel[0]: USB caused wake event (EHCI)
Nov 25 22:02:06 localhost kernel[0]: FireWire (OHCI) TI ID 8025 built-in now active, GUID 0016cbfffe6b3cd4; max speed s800.
Nov 25 22:02:06 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleAHCI/PRT2 @2/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageDri ver/ST9120821AS Media/IOGUIDPartitionScheme/Customer@2
Nov 25 22:02:06 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
Nov 25 22:02:06 localhost kernel[0]: jnl: replay_journal: from: 3496448 to: 10202624 (joffset 0x37e000)
Nov 25 22:02:06 localhost kernel[0]: CSRHIDTransitionDriver::probe:
Nov 25 22:02:06 localhost kernel[0]: CSRHIDTransitionDriver::start before command
Nov 25 22:02:06 localhost kernel[0]: CSRHIDTransitionDriver::stop
Nov 25 22:02:06 localhost kernel[0]: IOBluetoothHCIController::start Idle Timer Stopped
Nov 25 22:02:06 localhost kernel[0]: HFS: Removed 3 orphaned unlinked files
Nov 25 22:02:06 localhost kernel[0]: Jettisoning kernel linker.
Nov 25 22:02:06 localhost kernel[0]: Resetting IOCatalogue.
Nov 25 22:02:06 localhost kernel[0]: display: family specific matching fails
Nov 25 22:02:06 localhost kernel[0]: Matching service count = 0
Nov 25 22:02:06 localhost kernel[0]: Matching service count = 20
Nov 25 22:02:06 localhost kernel[0]: Matching service count = 20
Nov 25 22:02:06 localhost kernel[0]: Matching service count = 20
Nov 25 22:02:06 localhost kernel[0]: Matching service count = 20
Nov 25 22:02:06 localhost kernel[0]: Matching service count = 20
Nov 25 22:02:06 localhost kernel[0]: Previous Shutdown Cause: 3
Nov 25 22:02:06 localhost kernel[0]: display: family specific matching fails
Nov 25 22:02:06 localhost kernel[0]: RBIOKitController: started.
Nov 25 22:02:06 localhost kernel[0]: display: family specific matching fails
Nov 25 22:02:06 localhost kernel[0]: ath_attach: devid 0x1c
Nov 25 22:02:06 localhost kernel[0]: athdescdmasetup: tx dddescpaddr = 0xd09d000, length 0x46500(288000) bytes
Nov 25 22:02:06 localhost kernel[0]: athdescdmasetup: beacon dddescpaddr = 0xce6c000, length 0x90(144) bytes
Nov 25 22:02:06 localhost kernel[0]: mac 10.3 phy 6.1 radio 10.2
Nov 25 22:02:06 localhost kernel[0]: IPv6 packet filtering initialized, default to accept, logging disabled
Nov 25 22:02:06 localhost mDNSResponder-108.6 (Jul 19 2007 11: 41:28)[37]: starting
Nov 25 22:02:06 localhost memberd[45]: memberd starting up
Nov 25 22:02:06 localhost lookupd[46]: lookupd (version 369.6) starting - Sun Nov 25 22:02:06 2007
Nov 25 22:02:06 localhost DirectoryService[51]: Launched version 2.1 (v353.6)
Nov 25 22:02:08 localhost diskarbitrationd[44]: disk0s2 hfs ECE1AEDE-FA7B-3D14-849F-78121DFFDFFB Macintosh HD /
Nov 25 22:02:08 localhost kernel[0]: yukonosx: Ethernet address 00:16:cb:c8:fe:4f
Nov 25 22:02:08 localhost kernel[0]: AirPort_Athr5424ab: Ethernet address 00:16:cb:ba:e3:19
Nov 25 22:02:08 localhost kernel[0]: Registering For 802.11 Events
Nov 25 22:02:08 localhost kernel[0]: [HCIController][setupHardware] AFH Is Supported
Nov 25 22:02:08 Joe-Heafners-MacBook-Pro configd[42]: setting hostname to "Joe-Heafners-MacBook-Pro.local"
Nov 25 22:02:08 Joe-Heafners-MacBook-Pro lookupd[68]: lookupd (version 369.6) starting - Sun Nov 25 22:02:08 2007
Nov 25 22:02:11 Joe-Heafners-MacBook-Pro /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Nov 25 22:02:12 Joe-Heafners-MacBook-Pro configd[42]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-net work
Nov 25 22:02:12 Joe-Heafners-MacBook-Pro configd[42]: posting notification com.apple.system.config.network_change
Nov 25 22:02:12 Joe-Heafners-MacBook-Pro lookupd[73]: lookupd (version 369.6) starting - Sun Nov 25 22:02:12 2007
Nov 25 22:02:12 Joe-Heafners-MacBook-Pro Parallels: Loading Hypervisor module...
Nov 25 22:02:12 Joe-Heafners-MacBook-Pro loginwindow[71]: Login Window Started Security Agent
Nov 25 22:02:12 Joe-Heafners-MacBook-Pro kernel[0]: [Parallels] Parallels Hypervisor started.
Nov 25 22:02:12 Joe-Heafners-MacBook-Pro Parallels: Loading Monitor module...
Nov 25 22:02:13 Joe-Heafners-MacBook-Pro kernel[0]: [Parallels] Parallels VM observer thread started
Nov 25 22:02:13 Joe-Heafners-MacBook-Pro Parallels: Loading ConnectUSB module...
Nov 25 22:02:14 Joe-Heafners-MacBook-Pro configd[42]: target=enable-network: disabled
Nov 25 22:02:14 Joe-Heafners-MacBook-Pro Parallels: Loading Network module...
Nov 25 22:02:14 Joe-Heafners-MacBook-Pro Parallels: Loading Virtual Ethernet module...
Nov 25 22:02:14 Joe-Heafners-MacBook-Pro mDNSResponder: Adding browse domain local.
Nov 25 22:02:14 Joe-Heafners-MacBook-Pro kernel[0]: comparallels_kextPvsvnic0: Ethernet address 00:1c:42:00:00:00
Nov 25 22:02:14 Joe-Heafners-MacBook-Pro kernel[0]: comparallels_kextPvsvnic1: Ethernet address 00:1c:42:00:00:01
Nov 25 22:02:15 Joe-Heafners-MacBook-Pro Parallels: Staring DHCP/NAT daemon...
Nov 25 22:02:15 Joe-Heafners-MacBook-Pro pvsnatd[228]: en2: DHCP for 10.37.129.2-10.37.129.254 netmask 255.255.255.0
Nov 25 22:02:15 Joe-Heafners-MacBook-Pro pvsnatd[228]: en3: DHCP/NAT for 10.211.55.2-10.211.55.254 netmask 255.255.255.0
Nov 25 22:02:16 Joe-Heafners-MacBook-Pro Parallels: Restarting InternetSharing...
Nov 25 22:02:16 Joe-Heafners-MacBook-Pro Parallels: Restaring CiscoVPN...
Nov 25 22:02:16 Joe-Heafners-MacBook-Pro Parallels: Initialization complete.
Nov 25 22:02:19 Joe-Heafners-MacBook-Pro /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network Joe's Network

I was using OS Snow Leopard and on 8/1/13 I downloaded Mountain Lion and found out it was not compatible with my HP printer (HP photosmart C5580) so I called Apple and asked how to get Mountain Lion off and Snow Leopard back on. The Tech told me to

I was using OS Snow Leopard and on 8/1/13 I downloaded Mountain Lion. Then I found out it was not compatible with my HP Printer (HP Photosmart C5580 all-in-one) so I called Apple support and the tech told me to erase the hard drive instead of going in the time machine. Well I did that and then it took about three hours three days a week for about three weeks on the phone with an apple tech to get all my stuff back on my computer. I have had trouble with my printer (won't do the scan anymore and wasn't printing on my DVDs. Also the computer keeps freezing up when it is in the sleep mode, etc.
When I tried to list my problem on this forum it lists your OS at the bottom and mine had Mountain Lion listed as what I was using so apparently it didn't erase it. Want to know how to get Mountain Lion off and put my Snow Leopard on so things start working right.

Go to the  menu/About This Mac - what OS version shows there?
Do a backup, preferably 2 separate ones on 2 separate drives.
Revert to a Previous OS X
Revert to Snow Leopard
If you do revert, I'd use Setup Assistant to restore your data. This process takes a while, so do it when you won't need the computer for several hours, based on my experience.

PDWordFinder and PDETextGetText , How to get font, color... ?

I use 2 methods to develop a plugin 1. PDWordFinder to extract text(Japanese & Chinese character), I can extract the text, but I donnot know how to get the text format information. 2. PDETextGetText to GetText, I know I can get format information, but I cannot extract the correct character, the text I extracted are all unreadable character? How should I do, Please give me some hints, Thank you. Method PDWordFinder============= PDWordFinderConfigRec pConfig; memset(&pConfig,0,sizeof(PDWordFinderConfigRec)); pConfig.recSize = sizeof(PDWordFinderConfigRec); pConfig.ignoreCharGaps = true; pConfig.ignoreLineGaps = true; pConfig.noAnnots = true; pConfig.noEncodingGuess = true; //Create a PDWordFinder object PDWordFinder pdWordFinder = PDDocCreateWordFinderEx(currentPDDoc, WF_LATEST_VERSION, false, &pConfig); //Create a callback function PDWordProc wordProc = NULL; wordProc= ASCallbackCreateProto(PDWordProc, &wordEnumerator); //Extract and display words PDWordFinderEnumWords(pdWordFinder, pageNumber-1, wordProc, NULL); PDWordFinderDestroy(pdWordFinder); ================================================= PDETextGetText=================================== // // if(PDEObjectGetType((PDEObject)pdEle)==kPDEText) // // { // // int numRuns=PDETextGetNumRuns((PDEText)pdEle); // // ASInt32 blen; // // for(int currentRun=0;currentRun<numRuns;currentRun++) // // { // // blen=PDETextGetText((PDEText)pdEle,kPDETextRun,curren tRun,NULL); // // ASUns8* ch = new ASUns8[blen]; // // PDETextGetText((PDEText)pdEle,kPDETextRun,currentRun, ch); // // char* str = ((char *)ch); // // AVAlertNote(str); // // } // // } =================================================

In most cases a swatch contains definitions of a colour in a non-separation colour space, such as a CMYK. In this case the name does not become part of the PDF.
Only if it is a separation colour space does the name become part of the PDF (since it is, by definition, what the colour is - the name of the ink). DeviceN colour spaces also contain named colours.

So I have an Apple iPod the 5th gen and idk how to get my messaging to work

Hello?
My name is Hailey and I have the 5th gen of an iPod touch and my friend has the same one we'll she got her messaging texting thing working I was wondering how to get mine to work? Because it's not working and I've followed the instructions. Please help me

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

JList and ListSelectionEvent : How to get the deselected Value

Hi,
All of you know:
The ListSelectionEvent occurs two times:
1.) An Enty is deselected
2.) The new Entry is selected.
I wanted to use the first occurence to save some data from the deselected Entry (from an Editor to a Record), and the second occurence to load the Data from the selected Entry to an Editor.
(Until now, i use a additional lastSelectedIndex Property for that, but i dont find this very elegant.)
Now i found that the index is allways the same. The output of the code is:
Event 0 Index:2
Event 1 Index:2
Has anybody an idea how to get the deselected Value ??
public void valueChanged(javax.swing.event.ListSelectionEvent listSelectionEvent) {
JList list=(JList)listSelectionEvent.getSource();
int selectedIndex = list.getSelectedIndex();
System.out.println("Event " + count + " Index:" + selectedIndex);
count = count+1;
// Drop one oft them...
if (listSelectionEvent.getValueIsAdjusting()) return;
count=0;
}

Thanks, but thats not exactly what i wanted.
I have a selectedIndex: 5
Now i select a other item in the List, say Index: 2.
The ListSelection-Event occurs two times:
My understand was:
The first occures, because an Item was deselected: index should be:5
The second occures, because an Item was selected : index should be:2
Is my thinking wrong?
The code above allways gets only Index 2.
How can i get the Index/Value 5,

I want to switch platforms with Cs6 Master Suite from Mac To PC. Who can help and explain how to get by the rope a dope perpetual circle of support

I am trying to switch platforms from Mac to PC. I cannot get into support where this is done. Phone calls are a joke, a promise to call back in 12 or 45 minutes never happens. What you need support for seems to not exist. Can someone tell me how to get this done without getting into the rope a dope, perpetual, never ending circle of nothing.
EZ

Ezez1 I am sorry you are facing difficulties with the platform swap process. Have you been able to complete the steps listed in Order product | Platform, language swap

Adobe CS3 Suite -- How to Get InDesign and Acrobat Pro to Install?

I uninstalled and deactivated my Adobe CS3 Design Premium from my 1st gen Macbook (2006) and installed it on my 3rd gen Macbook Air (2011). When I installed CS3 using the original discs, InDesign and Acrobat did not install properly. How to fix?
My questions:
1. Got any ideas how to install InDesign and Acrobat Pro without uninstalling the whole CS3, running the cleaner tool, and reinstalling everything again? I tried to rerun the installer just for InDesign and Acrobat Pro but I got the same result -- no install.
2. Installing CS3 takes forever -- at least several hours. Is it because I'm sending it over my wireless network? (I'm "sharing" the DVD drive on my other Macbook because my Air doesn't have one.)
Thanks so much!!
(More background, in case it's useful -- before installing CS3, I had run the Adobe Creative Suite Cleaner Tool to clean up the mess I made when I tried to migrate CS3 using Mac's migration assistant. I learned, thanks to this forum, that I couldn't use the Migration Assistant tomove CS3. I also found that the unistaller didn't transfer, so I manually deleted folders and then used the cleaner. It worked wel enough to allow me to install everything but InDesign and Acrobat Pro.)

Thanks Jeff (and Manish). I'm all for better reliability and a quicker installation.
This may seem like a dumb question, but how do I properly copy the CS3 install files onto a USB? Drag and drop everythng from the CD? Can I not just copy the files onto my desktop and install from there? That is what I thought Manish suggested, to install from the desktop.
I had tried this method. After copying the install files to the desktop, here's what happened: I clicked the setup application and it opened, but it immediately detected that I had CS3 installed and wouldn't let me go any further. Perhaps that was due to other problems resulting from use of the Migration Assistant.
Previously, when I used the install disk on the shared drive, I was able to open the setup and install the couple of CS3 programs that weren't installed the first time around. That installation attempt failed and led me here to my original post.
Many thanks!

What in the world is going on ... Adobe gladly took my $1300 and now I can't download this 'download manager' which comes across as in Arabic and I can't get through to Adobe?

Why is this such a series of hoops you have to jump through to deal with Adobe ... I am fairly disgruntled at this point ... and I still have no access to the product that I paid for.

i was seeing russian for a while. clear your adobe.com cookies or use a different browser and retry.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 6| 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Downloading Adobe CS 3: how to get the serial #

I am trying to use my CDs to download Adobe CS3. Apparently the software that I bought in 2008 is 'too old,' and there is no current download link that Adobe provides on their site in order to get the serial number from the coupon code. How do I get past this to download my software?

I don't quite follow. Without a proper permanent serial, any download is useless and will only run as a trial for 30 days. if you didn't run through the verification process back then and haven't kept the serial you were issued safe (that is, registered it on your Adobe account), then there is really nothing anyone can do now. Downloads can be obtained using this method:
Direct Download Links for Adobe Software
Mylenium

Adobe and Kafka - how to get through ?

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