Adobe application manager corrupted

got error while trying to download updates. Now wont let me download any programs

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CS6 applications in Creative Cloud unexpectedly revert to trial mode
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Download error: Adobe application Manager is corrupted

Hi someone can help me, I tried to install Flash Professional (Trial), but I can't, for some reason said Download error: Adobe application Manager is corrupted. I will appreciate any suggestion or help to success the installation. Thank you so much.

restart your cs6 design standard installation and you might be given an option to fix your app manager.
if not, uninstall it and reinstall using the design std installation files.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: DC | XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Adobe Application Manager is corrupted?

Hi - I have been trying to download the photoshop trial on my computer for the past few days, and keep encountering the following message:
"Download Error. Adobe Application Manager is corrupted and must be reinstalled. Please contact customer service."
Any advice?

I have the same problem with Adobe Application Manager, I can not install and uninstall software adobe. What should he do?

My Adobe application manager is corrupted and I need to contact support! How???

Adobe application manager is corrupted and I need to contact support! How do I do that. I keep getting sent here???

I was looking around, because nowwhere before does it mention %temp%\AdobeDownloads\ Based on the error that comes back, I decided to turn on hidden files in Windows (Just type Hidden Files in the searchbox) and go see this AdobeDownloads folder. It is not there. In other threads relating to this issue, they talk about files in the
C\User\Username\Appdata\Local\AAMUpdater\1.0\ folder.
One of the logs here gives the following errors:
05/07/13 21:53:09:554 | [INFO] | | UPDATER | CORE | | | | 1968 | >>> Adobe Updater Log Begin >>>
05/07/13 21:53:09:554 | [INFO] | | UPDATER | CORE | | | | 1968 | UpdaterCoreImpl::InitLogFile : Application Version 7.0.0.63
05/07/13 21:53:09:554 | [INFO] | | UPDATER | CORE | | | | 1968 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = C:\Users\guy\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log
05/07/13 21:53:09:562 | [INFO] | | UPDATER | CORE | | | | 1968 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
05/07/13 21:53:09:562 | [INFO] | | UPDATER | CORE | | | | 1968 | Stepped into << UCInitialize >> call
05/07/13 21:53:09:562 | [INFO] | | UPDATER | CORE | | | | 1968 | UCInitialize : AAM is launched via CCM.
05/07/13 21:53:09:562 | [INFO] | | UPDATER | CORE | | | | 1968 | Stepped into << UCSetUpdateEnginePath >> call
05/07/13 21:53:39:599 | [INFO] | | UPDATER | CORE | | | | 1968 | UCSetUpdateEnginePath : WARNING - Update engine executable signature is not valid = C:\Program Files\Common Files\Adobe\OOBE\PDApp\core\..\CCM\..\UWA\Adobe Application Manager (Updater).exe
05/07/13 21:53:39:599 | [INFO] | | UPDATER | CORE | | | | 1968 | Returning from << UCSetUpdateEnginePath >> call error = 26 retVal = 0
05/07/13 21:53:39:599 | [INFO] | | UPDATER | CORE | | | | 1968 | UCInitialize: Failed to set update engine path
05/07/13 21:53:39:599 | [INFO] | | UPDATER | CORE | | | | 1968 | Returning from << UCInitialize >> call error = 26 retVal = 1
It is not strange that the AdobeDownloads folder is not there, since the Adobe Application Manager never has a chance to start. This is NOT a notwork error in the classical sense because I am able to download InDesign and all other Updates from Windows, visit every website.
Don't get me wrong, I fully realize that VM's are not supported. But I can name you 20 consultants who ALL run in a VM. Heck, even I ran this SAME Windows 7 version, with Parallels 7 AND 8, half a year ago, untill I had to start fresh 3 weeks ago. I CAN download InDesign, install it and activiate it with my Creative Cloud account, but I can't update them. The error is above.

Adobe Premeire Pro Installation Failed - Application Manager Corrupted. Please help!

Hello all,
I just recently purchased a subscription license for Adobe Premeire Pro CS6, and tried to download it following the instructions in the confirmation e-mail.   After installing the application manager and downloading, extracting, and installing the program, I received the error message seen in the image below, "Installation Failed - Adobe Application Manager is corrupted and must be reinstalled".
So of course I googled it, and found that this was a pretty common problem, and found one site that recommended re-installing the AAM with the following link:
http://helpx.adobe.com/creative-cloud/kb/download-error-403-launching-aam.html
So I did that too. In addition to restarting my computer, and also tried to download the program directly bypassing the AAM following the instructions on this page:
http://prodesigntools.com/adobe-cs6-direct-download-links.html
All of which was unsuccesful.   I've got a video for my Mom's 60th birthday that I HAVE to complete this weekend, and Adobe's support is closed on the weekends. I didn't think installing something from a company like Adobe would be this difficult. Makes me wish I had a Mac.    Can anyone PLEASE help me get Premeire (and Encore) downloaded and installed?
Any help would be hugely appreciated.   Thanks,
Erik
(Some basic tech info: Windows 7 Home Premium x64, Mozilla Firefox, and a beast of a gaming rig that should be able to handle a simple Adobe installation)

Hi Jeff,
I am experiencing the same exact problem and am unable to resolve it. I've called Tier 1 support (Indian Call Center), and went through all the steps that I have already done myself (as outlined above) with no luck. I'm still getting the corruption error.
I am using Parallels Workstation Extreme and it is being installed on a Virtual Machine. The "Extreme" part of Parallels Workstation allows me to assign a discrete graphics card to the VM. This is uing Intel's vt-d technology for Directed IO. You mentioned above that you had fired up an instance of Windows 7 64-bit and it worked just fine. But for some reason, I am unable to duplicate the same success. The case is now being escalated to "higher" support. Here is my setup:
- Parallels Workstation Extreme VM - Windows 7 64-bit
- Subscription to Creative Cloud
- Clean Install does not work
- Not a part of any domain, just workgroup
- Home PC, so it connects directly to a router and then to Cox (ISP)
- Has direct assignment of a Network card, meaning the network card is not a bridged connection (the VM gets it's own NIC)
- User account is already Administrator, but tried to "Run as administratot" with no luck.
- After install on the clean Windows didn't work, tried using the Adobe Cleanup Tool - doesn't work either
- Disabled all start up programs from msconfig - doesn't work
- Verified that the (.exe) does work, but coping the same (.exe) to another computer and it works.
I would really appreciate any advice that you may have!
Thanks Jeff!
Here is what I am seeing from the log:
02/24/13 20:50:36:197 | [INFO] | | UPDATER | CORE | | | | 3296 | >>> Adobe Updater Log Begin >>>
02/24/13 20:50:36:197 | [INFO] | | UPDATER | CORE | | | | 3296 | UpdaterCoreImpl::InitLogFile : Application Version 7.0.0.42
02/24/13 20:50:36:197 | [INFO] | | UPDATER | CORE | | | | 3296 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = C:\Users\Administrator\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log
02/24/13 20:50:36:197 | [INFO] | | UPDATER | CORE | | | | 3296 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
02/24/13 20:50:36:197 | [INFO] | | UPDATER | CORE | | | | 3296 | Stepped into << UCInitialize >> call
02/24/13 20:50:36:214 | [INFO] | | UPDATER | CORE | | | | 3296 | UpdateTracker::CheckSignature(): Missing CSUTracker.xml. Checking if it is updater's first run..
02/24/13 20:50:36:260 | [INFO] | | UPDATER | CORE | | | | 3296 | UCInitialize : AAM is launched via CCM.
02/24/13 20:50:36:261 | [INFO] | | UPDATER | CORE | | | | 3296 | Stepped into << UCSetUpdateEnginePath >> call
02/24/13 20:50:36:303 | [INFO] | | UPDATER | CORE | | | | 3296 | UCSetUpdateEnginePath : WARNING - Update engine executable signature is not valid = C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..\CCM\..\UWA\Adobe Application Manager (Updater).exe
02/24/13 20:50:36:303 | [INFO] | | UPDATER | CORE | | | | 3296 | Returning from << UCSetUpdateEnginePath >> call error = 26 retVal = 0
02/24/13 20:50:36:303 | [INFO] | | UPDATER | CORE | | | | 3296 | UCInitialize: Failed to set update engine path
02/24/13 20:50:36:303 | [INFO] | | UPDATER | CORE | | | | 3296 | Returning from << UCInitialize >> call error = 26 retVal = 1
02/24/13 20:51:34:421 | [INFO] | | UPDATER | CORE | | | | 1392 | >>> Adobe Updater Log Begin >>>
02/24/13 20:51:34:422 | [INFO] | | UPDATER | CORE | | | | 1392 | UpdaterCoreImpl::InitLogFile : Application Version 7.0.0.42
02/24/13 20:51:34:422 | [INFO] | | UPDATER | CORE | | | | 1392 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = C:\Users\Administrator\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log
02/24/13 20:51:34:422 | [INFO] | | UPDATER | CORE | | | | 1392 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
02/24/13 20:51:34:422 | [INFO] | | UPDATER | CORE | | | | 1392 | Stepped into << UCInitialize >> call
02/24/13 20:51:34:445 | [INFO] | | UPDATER | CORE | | | | 1392 | UCInitialize : AAM is launched via CCM.
02/24/13 20:51:34:446 | [INFO] | | UPDATER | CORE | | | | 1392 | Stepped into << UCSetUpdateEnginePath >> call
02/24/13 20:51:34:496 | [INFO] | | UPDATER | CORE | | | | 1392 | UCSetUpdateEnginePath : WARNING - Update engine executable signature is not valid = C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..\CCM\..\UWA\Adobe Application Manager (Updater).exe
02/24/13 20:51:34:496 | [INFO] | | UPDATER | CORE | | | | 1392 | Returning from << UCSetUpdateEnginePath >> call error = 26 retVal = 0
02/24/13 20:51:34:496 | [INFO] | | UPDATER | CORE | | | | 1392 | UCInitialize: Failed to set update engine path
02/24/13 20:51:34:496 | [INFO] | | UPDATER | CORE | | | | 1392 | Returning from << UCInitialize >> call error = 26 retVal = 1

Problems after upgrading Adobe Application Manager

After updating to the latest version of Adobe Application Manager, the AAM stopped working and gives me the error message 'Adobe Application Manager is corrupted and must be reinstalled' everytime I run the program. I tried re-installing (with the 6.2 patch) but the end result is always the same. I also tried installing the whole Suite again and then the Application Manager works properly until it automatically updates itself. I have also tried the CS uninstallation tool to no effect.
The system affected is a MacBook running Windows 7 with the Parallels application.
Any ideas to try?
Thanks!

Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430

OS X 10.8.2 - Disk I/O error triggered by Adobe Application Manager

Hi all,
I've been experienceing some issues wince updating from 10.8.1 to 10.8.2 when using Adobe Creative Suite CS5.5 and CS6.
Since going onto 10.8.2, everytime I launch Adobe Application Manager to perfom updates and manage my installation my MacBook stops responding and I'm presented with beachball.
I can leave the system for an hour and the Adobe Application Manager finally launches, however its un-responsive.
I'm unable to force quite as the entire system stops repsonding.
I've been trying to pinpoint the exact cause, and without fail Adobe Application Manager triggers it.
Here is an extract from the system log that appears when I try to use Adobe Application Manager.
29/10/2012 10:28:22.000 kernel[0]: CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Munkey" (52A623F9-3A52-49A0-9055-DBBE3F0F6D46), pv 94322727-7BBC-4879-9AEC-0DC57100EA39, near LV byte offset = 123945537536.
29/10/2012 10:28:22.000 kernel[0]: disk1: I/O error.
29/10/2012 10:28:22.000 kernel[0]: hfs_clonefile: cluster_read failed - 5
29/10/2012 10:29:29.000 kernel[0]: CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Munkey" (52A623F9-3A52-49A0-9055-DBBE3F0F6D46), pv 94322727-7BBC-4879-9AEC-0DC57100EA39, near LV byte offset = 126514241536.
29/10/2012 10:29:29.000 kernel[0]: disk1: I/O error.
The error keeps repeating until I power down the machine.
At first alarm bells are ringing as this suggests my HD is about to drop dead. However on another user account everything works perfectly including Adobe Application Manager.
Things I've tried:
I've ran Disk utility from the recovery partition to both verify the disk and fix permissions. All OK
S.M.A.R.T. is verified
Use a different user - Which seems to be fine
Uninstalled both CS6 and CS5.5 removing using the option to delete all preferences - No change
Used CS cleaner from Adobe to ensure every last trace of CS is removed - No change
Temporarily removed my users entire preference folder - No change
Rebuilt the Spotlight Index - No change
PRAM Reset Mulitple times - No change
Used ONYX to clear out Application Caches - No change
Verified using SeaTools under Windows 7 bootcamped - All OK
Just wondered if anyone else is having similar problems, or better yet has resolved it.

I've finally managed to spend a bit of time investigating further. Turns out that the PDApp.log file found in ~/Library/Logs/ was corrupted and also a couple of non related items awell. Possibly caused by hard reset or something whilst it was being written to?
I found this out by borrowing an external, the copied by entire user folder to the external using cp -R. This alerted me to any files that couldn't be copied across.
cp: /Users/paul/Library/Logs/PDApp.log: Input/output error
cp: /Users/paul/Pictures/Aperture Library.aplibrary/Database/apdb/History.apdb: Input/output error
cp: /Users/paul/Pictures/Aperture Library.aplibrary/Masters/2012/06/07/20120607-205006/DSCF5046.JPG: Input/output error
It did take a while to delete these, then I emptied my trash, again it took a while. But finally I'm free of lockups and I can use Creative Suite again ;-)
Going to monitor my drive for a couple of months see if anything else corrupts. Fingers crossed.
Thanks for your input guys. Hope this helps other folks.

Adobe Application Manager error A12E6

I'm on a MAC OS 10.8.2, I was updating my Adobe Application Manager and received an error A12E6.
I also tried downloading AI and it says my Adobe Application Manager software is corrupt.
How do I download new AAM?
Jo

So if anyone else has this issue, it took me a while to find the download link
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4774&fileID=4438

I have a problem with Adobe Application Manager

When I try to install adobe application manager it tells me that the installer failed to initialize and it tells me to install the Adobe Support Advisor.After I installed the Adobe Support Advisor it tells me that there is nothing wrong but I still can't install Adobe Application Manager.I need help please.

Hi,
Return code of 37 means that the Adobe genuine Validation check has failed. This means that your media got corrupted while downloading or copying. You should re-download it from Adobe.com and make a fresh package using AAMEE 3.1.
Thanks,
Saransh Katariya | Adobe Systems | [email protected]

Has anyone had issues with the new Mac Pro computers and the Adobe Application Manager?

We just purchased a new Mac Pro and transferred everything from the old computer to the new one. Now we are getting Adobe Application Manager errors and it wants us to download Application Manager. That leads us to the Adobe Installer that encounters the following issues
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem. But that doesn't work either.
Anyone run into this?

Yep, half of my tracks are coming up displaying an error -69 ( http://docs.info.apple.com/article.html?artnum=302684 ) and every time I remove a track from the shuffle or update the shuffle, Itunes opens a window displaying the contents of J:\ (obviously the ipod) and hidden folder \iPod_Control.... I'm really irked with this. Been mucking around with the stupid thing for hours now.
Nothing was wrong with it until it suddenly decided to stop working, it wouldn't play tracks and Itunes wouldn't recognise it, hadn't missed a beat up till now. Sifted through the Support site for an answer and getting told I needed to update Itunes and update the Ipod software, ***?? It was working fine before. Me thinks Apple have inserted software in ipod to force users to update to newer version of Itunes. Anyway, ever since updating to the latest Itunes, the Ipod is back in action, but it is trying to tell me that half of my mp3s are corrupt (see error -69), rofl, um no, it's your stupid software Apple, I'm off to by myself a decent MP3 player without the bloat software.

Mac: Adobe Application Manager pops up every time I use any Application

I have a problem using Applications of Adobe Creative Cloud: Every time I click on any icon (Photoshop, Indesign) or on any file (pdf) the Adobe Application Manager pops up and asks me to extend my membership with Adobe Creative Cloud. The selected application does not start with that!
I click "Try again" and the window dissappears - only to show up again. I tried with the Adobe Chat and they told me to uninstall Adobe Creative Cloud and to re-install it afterwards. After this it worked only for one launch of Photoshop, after that again the Application Mananger pops up.
What can I do to re-normalize my Adobe Applications?
Thanks for any help (and please excuse my awful English!)
Martin

Hi olgademi,
Looks like the Adobe Application Manager has gone corrupt. We might need to re-install AAM.
Please uninstall the existing version and download AAM from : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Regards,
Rave

Adobe Application Manger Corrupted

I am attempting to install Photoshop CC from my Team account. When I hit the download button I get the following error: "Adobe Application Manager is corrupted and must be reinstalled. Please contact Customer Service." Help.

The best way forward is probably to downlaod the new Creative Cloud app from http://creative.adobe.com/products/creative-cloud.
Also see http://forums.adobe.com/message/5437841#5437841 for some more troubleshooting steps.

Creative Cloud Application Manager Corrupted

Attempted to install Photoshop and Creative Cloud Application Manager and received a message that the latter was "Corrupted" and that I should contact Customer Service.
Where is customer service?
Do they have a telephone number?
Do they have an email address?
On the website you follow the links and go around in circles.

You can download the latest version of Adobe Application Manager from the below link:
http://www.adobe.com/applicationmanagerpatch/index.html
If you are still facing any issues, please let us know the exact error message that you are receiving and the System details like the Platform and its version.
For the contacting the adobe support please refer the below link:
http://helpx.adobe.com/contact.html
-Harshit yadav

How to update/reinstall Adobe Application Manager?

I have the Photoshop CS6 program, and I went to download the free trial, and the Application Manager opened up, finished the download, only to end with a pop-up box saying that "Adobe Application Manager failed to install". There was also a message that came up that said "Adobe Application Manager is corrupted and must be reinstalled". Not sure what to do here, someone help me out please?

Hi Cdawg100,
Welcome to the Community!
Please update Abobe Application Manager manually from adobe website and restart the machine. Try the installation after that.
Links to download application manager are:
Windows : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Thanks!
Ankit

"Adobe Application Manager unexpectedly quit.

I paid my $9.99. Every time I try and download Photoshop CC or Lightroom. I get this message "Adobe Application Manager unexpectedly quit." What am I doing wrong?

Hi barbarakaye1,
Welcome to the Community!
Looks like it is corrupted. We might need to install Adobe Creative cloud, lets try the below steps:
Download and install the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
Extract and run it.
Select "e" for English.
Hit "Y" for Yes if asked.
Select Option 3 for Creative Cloud.
Then select Option 1 for Creative Cloud Installer.
Rename the OOBE folder to OOBE OLD from :
Mac: MAC HD/Library/Application Support/Adobe Win: C:\Program Files (x86)\Common Files\Adobe\
Also, If there is a process running named 'AAM Update Notifier' or 'AAM Registration Notifier' . Kill those processes and try to install Adobe Application Manager again and check.
Download and Install the latest version here: https://creative.adobe.com/products/creative-cloud
-Ankit

Adobe application manager corrupted

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