Adobe Application Manager error when opening CS6
I downloaded and installed CS6 beta.
When I open CS6, I get this error: Adobe Applicatin Manager required to verify your license is missing or damaged. Please download a new copy ...
I downloaded the new copy but when I open CS6, I get the same error.
Now what?
Hi pjjkt
I'll forward this to the install gurus to see what they can figure out.
Pattie
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CS6: Adobe Application Manager - Error A12E1
Hello,
I am getting Error Code: A12E1 when trying to run Adobe Application Manager.
System: Windows 7 64-bit
Software: CS6 Production Premium CS6
I have tried the following:
Restarted
Started the program with "Run-As Administrator"
Downloaded and re-installed Adobe Application Manager
Renamed the C:\Program Files (x86)\Common Files\Adobe\OOBE folder, and tried all methods above.
Here is the entry in the PDApp.log for the install:
12/04/14 10:04:09:343 | [INFO] | | ASU | PIM | PIM | | | 2784 | This schema version does not have Applet Relationship Info Table
12/04/14 10:04:09:343 | [INFO] | | ASU | PIM | PIM | | | 2784 | SUCCESS deleteAppletRegInfoRecords.
12/04/14 10:04:09:374 | [INFO] | | ASU | PIM | PIM | | | 2784 | SUCCESS deletePackageUpgradeInfoRecords.
12/04/14 10:04:09:374 | [INFO] | | ASU | PIM | PIM | | | 2784 | SUCCESS deletePackageInstallationInfoRecords.
12/04/14 10:04:09:421 | [INFO] | | ASU | PIM | PIM | | | 2784 | SUCCESS insertPackageUpdateList.
12/04/14 10:04:09:421 | [INFO] | | ASU | PIM | PIM | | | 2784 | SUCCESS insertAppletRegInfoList.
12/04/14 10:04:09:421 | [INFO] | | ASU | PIM | PIM | | | 2784 | SUCCESS insertAppletRelInfoList.
12/04/14 10:04:09:452 | [ERROR] | | ASU | PIM | PIM | | | 2784 | Failed to create backup folder.
12/04/14 10:04:09:499 | [FATAL] | | ASU | PIM | PIM | | | 2784 | Failed to create backup folder C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core
12/04/14 10:04:09:514 | [FATAL] | | ASU | PIM | PIM | | | 2784 | package installation failed and the return code was 50
12/04/14 10:04:09:514 | [ERROR] | | ASU | PIM | PIM | | | 2784 | Failed to install with return code: 50
Previous to this, CS6 was uninstalled, cleaner tool ran, and re-installed.
Any and all recommendations would be greatly appreciated!
Thanks!
JaysonJayson please see A12E1 error installing Creative Cloud products | CC for information on how to resolve error A12E1.
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Adobe Application Manager crashes while installing CS6
I'm trying to install the trial version of CS6 on my Macbook Pro running OS X 10.8. I open up the disk image to and then click install, and while the Initalizing Installer box is loading the Application Manager quits just before it finishes. I've tried re-downloading Photoshop, re-installing and updating the AAM, and nothing seems to work. I've been trying to figure this out for days. Please help!
This is the report log that comes up when it crashes:
Process: PDApp [7337]
Path: /Users/USER/*/PDApp.app/Contents/MacOS/PDApp
Identifier: com.adobe.PDApp
Version: 6.2.77.0 (6.2.77.0)
Code Type: X86 (Native)
Parent Process: Install [7294]
User ID: 501
Date/Time: 2012-08-02 22:54:57.721 -0700
OS Version: Mac OS X 10.8 (12A269)
Report Version: 10
Interval Since Last Report: 60213 sec
Crashes Since Last Report: 16
Per-App Interval Since Last Report: 212 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID: C6C931B6-AB49-47FF-B0D0-661C24E5F0FF
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Users/USER/*/Adobe Application Manager.app/Contents/MacOS/PDApp
__TEXT 0000000000001000-0000000000040000 [ 252K] r-x/rwx SM=COW /Users/USER/*/Adobe Application Manager.app/Contents/MacOS/PDApp
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x96d3f5e0 strlen + 16
1 D6Native.dylib 0x0ad55c5a initializeApplet + 471893
2 D6Native.dylib 0x0ad52f2e initializeApplet + 460329
3 D6Native.dylib 0x0ace444d initializeApplet + 6984
4 D6Native.dylib 0x0ace84e7 initializeApplet + 23522
5 D6Native.dylib 0x0acebabf initializeApplet + 37306
6 D6Native.dylib 0x0ace28de processMessage + 125
7 com.adobe.PDApp 0x00010c7e 0x1000 + 64638
8 com.adobe.PDApp 0x0000439b 0x1000 + 13211
9 com.adobe.PDApp 0x00004f06 0x1000 + 16134
10 com.adobe.PDApp 0x00008a40 0x1000 + 31296
11 com.adobe.ape 0x02a588f7 APEStreamWrite + 82791
12 com.adobe.ape 0x02a5f5cd APEStreamWrite + 110653
13 com.adobe.ape 0x02a619cd APEStreamWrite + 119869
14 com.adobe.ape.engine 0x04bf22ce SWFLPlayer_Initialize + 350
15 com.adobe.ape.engine 0x04850685 APXGetHostAPI + 1009221
16 ??? 0x07d3328f 0 + 131281551
17 ??? 0x0ab0e680 0 + 179365504
18 ??? 0x0ab0edc3 0 + 179367363
19 ??? 0x0ab0f15d 0 + 179368285
20 ??? 0x0ab0e730 0 + 179365680
21 ??? 0x0abb0452 0 + 180028498
22 ??? 0x0abae42d 0 + 180020269
23 ??? 0x0abae5b1 0 + 180020657
24 ??? 0x0abae7c9 0 + 180021193
25 ??? 0x0aba56fc 0 + 179984124
26 com.adobe.ape.engine 0x04f2db7f SWFLPlayer_Initialize + 3389967
27 ??? 0x0abb2775 0 + 180037493
28 com.adobe.ape.engine 0x04f2db7f SWFLPlayer_Initialize + 3389967
29 ??? 0x09941fcc 0 + 160702412
30 com.adobe.ape.engine 0x04f2b356 SWFLPlayer_Initialize + 3379686
31 com.adobe.ape.engine 0x04f2c70b SWFLPlayer_Initialize + 3384731
32 com.adobe.ape.engine 0x04e842df SWFLPlayer_Initialize + 2695535
33 ??? 0x09942198 0 + 160702872
34 ??? 0x099425ff 0 + 160703999
35 ??? 0x09942748 0 + 160704328
36 ??? 0x09942967 0 + 160704871
37 ??? 0x0ab0f244 0 + 179368516
38 ??? 0x0ab0f36c 0 + 179368812
39 com.adobe.ape.engine 0x04f2db7f SWFLPlayer_Initialize + 3389967
40 ??? 0x0a85a7b4 0 + 176531380
41 com.adobe.ape.engine 0x04f2b356 SWFLPlayer_Initialize + 3379686
42 com.adobe.ape.engine 0x04f2d445 SWFLPlayer_Initialize + 3388117
43 com.adobe.ape.engine 0x04f2dcc0 SWFLPlayer_Initialize + 3390288
44 ??? 0x0a85aa3c 0 + 176532028
45 com.adobe.ape.engine 0x04f2b356 SWFLPlayer_Initialize + 3379686
46 com.adobe.ape.engine 0x04f2d445 SWFLPlayer_Initialize + 3388117
47 com.adobe.ape.engine 0x04f2dcc0 SWFLPlayer_Initialize + 3390288
48 com.adobe.ape.engine 0x04842366 APXGetHostAPI + 951078
49 com.adobe.ape.engine 0x0483bc06 APXGetHostAPI + 924614
50 com.adobe.ape.engine 0x0484561d APXGetHostAPI + 964061
51 com.adobe.ape.engine 0x049ed581 APXGetHostAPI + 2700609
52 ??? 0x07d3a304 0 + 131310340
53 ??? 0x099abb9d 0 + 161135517
54 ??? 0x099a717c 0 + 161116540
55 com.adobe.ape.engine 0x04842366 APXGetHostAPI + 951078
56 com.adobe.ape.engine 0x0483bc06 APXGetHostAPI + 924614
57 com.adobe.ape.engine 0x04840020 APXGetHostAPI + 942048
58 com.adobe.ape.engine 0x04845e2a APXGetHostAPI + 966122
59 com.adobe.ape.engine 0x04c84487 SWFLPlayer_Initialize + 598807
60 com.adobe.ape.engine 0x04c860bc SWFLPlayer_Initialize + 606028
61 com.adobe.ape.engine 0x047c5376 APXGetHostAPI + 439094
62 com.adobe.ape.engine 0x047c5699 APXGetHostAPI + 439897
63 com.adobe.ape.engine 0x04c84660 SWFLPlayer_Initialize + 599280
64 com.adobe.ape.engine 0x04ab4695 APXGetHostAPI + 3515989
65 com.adobe.ape.engine 0x04b698f0 APXGetHostAPI + 4257968
66 com.adobe.ape.engine 0x04c85f84 SWFLPlayer_Initialize + 605716
67 com.adobe.ape.engine 0x04b6066f APXGetHostAPI + 4220463
68 com.adobe.ape.engine 0x04ba0550 APXGetHostAPI + 4482320
69 com.adobe.ape.engine 0x04ba0954 APXGetHostAPI + 4483348
70 com.adobe.ape.engine 0x04bf4858 SWFLPlayer_Initialize + 9960
71 com.apple.CoreFoundation 0x90135dcf __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15
72 com.apple.CoreFoundation 0x901357f9 __CFRunLoopDoSources0 + 233
73 com.apple.CoreFoundation 0x9015b576 __CFRunLoopRun + 934
74 com.apple.CoreFoundation 0x9015ad6a CFRunLoopRunSpecific + 378
75 com.apple.CoreFoundation 0x9015abdb CFRunLoopRunInMode + 123
76 com.apple.HIToolbox 0x913898aa RunCurrentEventLoopInMode + 242
77 com.apple.HIToolbox 0x91389619 ReceiveNextEventCommon + 374
78 com.apple.HIToolbox 0x91389494 BlockUntilNextEventMatchingListInMode + 88
79 com.apple.AppKit 0x99934a5a _DPSNextEvent + 724
80 com.apple.AppKit 0x9993428c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
81 com.apple.AppKit 0x9992a6dc -[NSApplication run] + 855
82 com.apple.AppKit 0x998cd8e6 NSApplicationMain + 1053
83 com.adobe.PDApp 0x00007ad4 0x1000 + 27348
84 com.adobe.PDApp 0x00004075 0x1000 + 12405
85 com.adobe.PDApp 0x00003fa4 0x1000 + 12196
Thread 1:
0 libsystem_kernel.dylib 0x921890ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x96d5604c _pthread_workq_return + 45
2 libsystem_c.dylib 0x96d55e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x96d3dcca start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x921899ae kevent + 10
1 libdispatch.dylib 0x94f07cc5 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x94f077fd _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x921890ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x96d5604c _pthread_workq_return + 45
2 libsystem_c.dylib 0x96d55e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x96d3dcca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x921890ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x96d5604c _pthread_workq_return + 45
2 libsystem_c.dylib 0x96d55e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x96d3dcca start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x921888e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d58220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x96dde0ad pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x049dd04f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x0476e62f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x049dd13e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x049dd1a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x049dd2c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x96d53557 _pthread_start + 344
9 libsystem_c.dylib 0x96d3dcee thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x921888e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d58220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x96dde0ad pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x049dd04f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x0476e62f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x049dd13e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x049dd1a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x049dd2c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x96d53557 _pthread_start + 344
9 libsystem_c.dylib 0x96d3dcee thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x921888e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d58289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x96d58512 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x049dd017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x049f620e APXGetHostAPI + 2736590
5 com.adobe.ape.engine 0x049dd13e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x049dd1a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x049dd2c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x96d53557 _pthread_start + 344
9 libsystem_c.dylib 0x96d3dcee thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x921888e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d58289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x96d58512 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x049dd017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x04b6b168 APXGetHostAPI + 4264232
5 com.adobe.ape.engine 0x049dd13e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x049dd1a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x049dd2c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x96d53557 _pthread_start + 344
9 libsystem_c.dylib 0x96d3dcee thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x921890ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x96d5604c _pthread_workq_return + 45
2 libsystem_c.dylib 0x96d55e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x96d3dcca start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffffffff ebx: 0x0ad55bb8 ecx: 0x00000000 edx: 0x00000000
edi: 0x00000000 esi: 0xbfffbfbc ebp: 0xbfffbf98 esp: 0xbfffbf4c
ss: 0x00000023 efl: 0x00010286 eip: 0x96d3f5e0 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0
Binary Images:
0x1000 - 0x3ffe3 +com.adobe.PDApp (6.2.77.0 - 6.2.77.0) <5D97EC9A-D142-8CD4-B3D8-F0B710ACC220> /Users/USER/*/PDApp.app/Contents/MacOS/PDApp
0x48000 - 0x4fffb +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <B711CAA7-29D6-D5CF-CE1B-A611896C8D87> /Users/USER/*/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x600000 - 0x60dffb com.apple.Librarian (1.1 - 1) <C8D82AA3-AE5E-3B6D-A8D1-847856057186> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x61a000 - 0x70efeb +AdobePIM.dylib (6.2.77.0 [BuildVersion: 1.0; BuildDate: Sat Jun 30 2012 13:37:02 ] - 6.2.77.0 [BuildVersion: 1.0; BuildDate: Sat Jun 30 2012 13:37:02 ]) <0DD74AE2-37BD-298F-29E7-9AA717AA0A60> /Users/USER/*/AdobePIM.dylib
0x727000 - 0x7a7ff6 com.apple.xquery (1.3.1 - 30) <F6B4DB2B-47A3-3B61-9297-FA2B53859DFF> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x7d0000 - 0x7d1ffc +com.yourcompany.ct_loader (1.7.0.2 - 1702) <86134AFA-C7FF-3505-D2F5-A6305D56DEA5> /Library/InputManagers/*/ct_loader.bundle/Contents/MacOS/ct_loader
0x2a25000 - 0x2a79fe7 +com.adobe.ape (3.3.8.19346 - 3.3.8.19346) <0B80F7A7-EC10-A7C7-5E6E-787953553C55> /Users/USER/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/adbeapecore
0x4725000 - 0x566dfcb +com.adobe.ape.engine (3.3.8.19346 - 3.3.8.19346) <FB642021-E854-27B0-9C15-E3567B4F56B9> /Users/USER/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/Libraries/adbeapeengine.bundle/Cont ents/MacOS/adbeapeengine
0x5868000 - 0x5913fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x5bca000 - 0x5c22fff +com.DivXInc.DivXDecoder (6.8.4.3 - 6.8.4) <26A406B3-E4BC-C6FF-8F28-A99FFEB5CF2D> /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x5c46000 - 0x5c49ff3 +com.divx.divxtoolkit (1.0 - 1.0) /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
0x7c18000 - 0x7c1dfff com.apple.audio.AppleHDAHALPlugIn (2.3.0 - 2.3.0f2) <D971DBC9-B1D6-3F20-A6EA-B165C32A4E69> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x8119000 - 0x81d7ff3 ColorSyncDeprecated.dylib (400) <35E3054C-5DF1-30D4-A368-C4FDB0992373> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x905f000 - 0x906dfff libSimplifiedChineseConverter.dylib (61) <60899F9C-A79F-3BC2-855E-DC5C78B98FEB> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x96c7000 - 0x96d9ffd libTraditionalChineseConverter.dylib (61) <519CAA3F-715E-3CAE-B158-57EC95D916B1> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0xace1000 - 0xad6ffeb +D6Native.dylib (6.2.77.0 [BuildVersion: 1.0; BuildDate: Sat Jun 30 2012 13:37:02 ] - 6.2.77.0 [BuildVersion: 1.0; BuildDate: Sat Jun 30 2012 13:37:02 ]) <D3AB0CBB-CF06-804E-F9EE-A066366EFE47> /Users/USER/*/D6Native.dylib
0x8fe72000 - 0x8fea4e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0x90009000 - 0x90009fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x9000a000 - 0x90061ff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
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0x95eb8000 - 0x95ed8ff7 com.apple.ChunkingLibrary (2.0 - 132) <172C3F7F-CB49-323F-932F-35340999979E> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x95f4a000 - 0x95f4afff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x95fa3000 - 0x961a3ffb com.apple.CoreData (106 - 407.5) <B4386286-5C67-3134-A5BD-852447DA696E> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x961a4000 - 0x961b0ffd com.apple.CrashReporterSupport (10.8 - 411) <62036837-CFEC-37FD-AEB1-040EF573C2B3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x961b1000 - 0x961b3fff libCVMSPluginSupport.dylib (8.5) <9043B315-4E68-3262-A310-76E64F0409C9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x961b4000 - 0x961f3ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x961f4000 - 0x96216ff3 libc++abi.dylib (24.2) <4C064BFE-B8B4-35CA-AB3C-F6A47D47A0F2> /usr/lib/libc++abi.dylib
0x96217000 - 0x9621effb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x9627c000 - 0x96283ff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x96284000 - 0x9628efff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x96997000 - 0x96a80ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x96a81000 - 0x96a8affd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x96a8b000 - 0x96a98fff libGL.dylib (8.5) <930067EA-F131-336E-BE31-49DD7F6DFB81> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x96a99000 - 0x96a9ffff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x96aa0000 - 0x96aaaffc com.apple.bsd.ServiceManagement (2.0 - 2.0) <D3112172-D3A7-3C9A-825D-5630D47327D1> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x96aab000 - 0x96b4bff7 com.apple.QD (3.42 - 285) <1B8307C6-AFA8-312E-BA5B-679070EF2CA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x96b4c000 - 0x96c69ff3 com.apple.MediaControlSender (1.4.1 - 141.23) <D2B3E1AC-AB2B-3811-B1EC-E794ECA81C81> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSen der
0x96c6a000 - 0x96d02ff7 com.apple.CoreServices.OSServices (557 - 557) <219C11A8-8446-336E-B518-F52D1571420F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x96d03000 - 0x96d0afff liblaunch.dylib (442.21) <349330F8-1BBF-3B78-AFB2-4F32413CE971> /usr/lib/system/liblaunch.dylib
0x96d0b000 - 0x96d3cff7 com.apple.DictionaryServices (1.2 - 184) <9199E88F-2477-3596-9F56-B8E317A7164D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x96d3d000 - 0x96dfaffb libsystem_c.dylib (825.24) <7D90CAC5-EC98-35F8-A52E-81B54F0C7DCC> /usr/lib/system/libsystem_c.dylib
0x96dfb000 - 0x96e18ff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x96e19000 - 0x96e43ff9 com.apple.framework.Apple80211 (8.0 - 800.15) <DC1EC5B5-7021-3CFC-8C32-FD515F1F9C58> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x96e44000 - 0x96e51ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x96e52000 - 0x9726fff3 FaceCoreLight (2.0.1) <3EF03B25-C361-31A6-8704-3FBFFBD0E10B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x9736d000 - 0x974c4ff7 com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <6856CA9B-BF08-341B-AEE9-91CC258D4534> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x974c5000 - 0x975b9fff com.apple.QuickLookUIFramework (4.0 - 555.0) <457CB3C3-5049-3F98-9C6E-EFEBC09A7653> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
0x978a5000 - 0x978b5ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x978b6000 - 0x978d4ffb com.apple.Ubiquity (1.2 - 234.2) <BEFF43DE-CF72-3E66-90C8-CAECAFD5F3ED> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x978d5000 - 0x97902ffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x97903000 - 0x9790affe com.apple.agl (3.2.1 - AGL-3.2.1) <8E0411D3-19F7-30E1-92A2-337F7F0EBCDA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9790b000 - 0x97922ff4 com.apple.CoreMediaAuthoring (2.1 - 914) <37C0A2C7-73B3-39BC-8DE1-4A6B75F115FC> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthor ing
0x97923000 - 0x97aacff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x97aad000 - 0x97aefff7 libauto.dylib (185.1) <B2B5B639-6778-352A-828D-FD8B64A3E8B3> /usr/lib/libauto.dylib
0x97af0000 - 0x97af8fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x97af9000 - 0x97b03fff libCSync.A.dylib (322) <CD2707A0-48EB-30C5-8431-460663D44A91> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x97b04000 - 0x97b5dffb com.apple.ImageCaptureCore (4.0 - 4.0) <29FC269A-79E8-3FBD-A462-F2621485D4BB> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x97c2e000 - 0x97da6ff5 com.apple.QuartzCore (1.8 - 304.0) <0B0EC55A-9084-3E28-9A84-1813CE3FAA9B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x97da7000 - 0x98023ff7 com.apple.QuickTime (7.7.1 - 2599) <C1EAA16D-C51E-3A85-B114-6C7DDCEC864C> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x98024000 - 0x9815fff7 libBLAS.dylib (1073.3) <804B5AF7-2646-31D1-8875-FCCF158476D4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x98160000 - 0x98162ffb libRadiance.dylib (843) <6C2B92DB-A537-3618-9E68-F006DF427D2F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x98194000 - 0x98197fff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x98198000 - 0x98207ffb com.apple.Heimdal (3.0 - 2.0) <1ABF438B-30E6-3165-968C-E2EA1A9DF1FD> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x98208000 - 0x98212fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x98213000 - 0x98214ffd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x98215000 - 0x982affff com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x982df000 - 0x982dffff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x982e0000 - 0x982e1ffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x98443000 - 0x9849dfff com.apple.Symbolication (1.3 - 93) <684ECF0D-D416-3DF8-8B5B-3902953853A8> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x9849e000 - 0x984d1ff3 com.apple.GSS (3.0 - 2.0) <B1D719C1-B000-3BE3-B747-329D608585DD> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x984d2000 - 0x98547ff7 com.apple.ApplicationServices.ATS (332 - 341) <472F564A-BD46-30C3-92F5-87273A512910> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x98548000 - 0x985aefff com.apple.print.framework.PrintCore (8.0 - 387) <84DFC4F0-3186-3C59-9EBD-9EF2C3561A43> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x985af000 - 0x98634ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x98635000 - 0x98635fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x98636000 - 0x98639ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x9863a000 - 0x9864ffff com.apple.speech.synthesis.framework (4.1.10 - 4.1.10) <20E394D6-D9BA-3C1D-993A-533B60EF3B63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x98657000 - 0x98715ff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x98716000 - 0x98762fff libcorecrypto.dylib (106) <FAAD1A30-0D84-3A17-AC40-288EF0F529AA> /usr/lib/system/libcorecrypto.dylib
0x98801000 - 0x98837ffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x98838000 - 0x98841fff com.apple.DisplayServicesFW (2.6 - 352.4.2) <96F5E1F9-395F-3695-80E9-F3803BCD6576> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x98868000 - 0x98885fff com.apple.openscripting (1.3.5 - 148) <3460338D-B686-3C33-B322-DC8391668F8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x988e1000 - 0x988eaff9 com.apple.CommonAuth (3.0 - 2.0) <A1A6CC3D-AA88-3519-A305-9B5D76C5D63B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x989c2000 - 0x989ceff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x989cf000 - 0x989dafff libcommonCrypto.dylib (60026) <A6C6EDB8-7E69-3827-81F3-9A74D0935461> /usr/lib/system/libcommonCrypto.dylib
0x989e1000 - 0x98a06ff7 com.apple.CoreVideo (1.8 - 99.0) <7A90C337-4493-3393-9C56-75EB52112D75> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x98a4a000 - 0x98adcffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x98add000 - 0x98d46ff7 com.apple.imageKit (2.2 - 660) <66EE23B9-3562-3888-833B-DDB732603C14> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit
0x98d7d000 - 0x98e7bff7 libFontParser.dylib (84.5) <B3006327-7B2D-3966-A56A-BD85F1D71641> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x98e7c000 - 0x98eacff3 libtidy.A.dylib (15.10) <F2F4E000-E305-3089-91E6-3DB0ED07E74A> /usr/lib/libtidy.A.dylib
0x98ead000 - 0x98eaefff libdnsinfo.dylib (453.16) <6441AEC9-3916-3BF6-BE54-9C25E2BE61E1> /usr/lib/system/libdnsinfo.dylib
0x98eaf000 - 0x98fcaff3 com.apple.desktopservices (1.7.0 - 1.7.0) <62495AB3-8FD5-39D0-A881-07BA77139EAA> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x99049000 - 0x9908aff7 libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib
0x9908b000 - 0x9908dfff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x9908e000 - 0x990f5ff7 com.apple.framework.IOKit (2.0 - 755.9.7) <CB976A7C-2601-3054-BC41-C3AD6896327C> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x990f6000 - 0x99370ff3 com.apple.RawCamera.bundle (3.14.2 - 644) <3A5383AC-F30A-3674-88F4-DF82ADE8D73E> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x99371000 - 0x9976dfe3 com.apple.VideoToolbox (1.0 - 926.37) <268DD75A-153C-39A0-98B1-439374DA1144> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x9976e000 - 0x99772ffc libGIF.dylib (843) <355B672B-D07D-36FE-B6B9-142406ACFBA2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x99773000 - 0x9978afff com.apple.GenerationalStorage (1.1 - 132.1) <4E0F0C47-7796-3152-A77D-F6456287498A> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x9978b000 - 0x997d0ff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x997d1000 - 0x9a38afff com.apple.AppKit (6.8 - 1187) <5E13B150-4096-3B61-9DC0-6ABA48F6515B> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9a38b000 - 0x9a3afff2 com.apple.framework.familycontrols (4.0 - 400) <A313D83E-5A03-3174-A213-1F7D379040D1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x9a3b0000 - 0x9a4bbff7 libJP2.dylib (843) <D8FE1E1C-D4DC-3465-95C4-AEADD6C2611C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9a4bc000 - 0x9a4d1fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x9a58a000 - 0x9a63dff7 com.apple.coreui (2.0 - 181) <4F071012-F857-367D-B0B8-EAD088A05740> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0xba900000 - 0xba91cffd libJapaneseConverter.dylib (61) <A3F2F55D-E491-3532-A8F6-8D3F2455704F> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21ffc libKoreanConverter.dylib (61) <39F6BEE7-AE54-3423-B920-2A3573BC9A1A> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 4551
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=184.6M resident=113.5M(61%) swapped_out_or_unallocated=71.1M(39%)
Writable regions: Total=118.8M written=26.0M(22%) resident=43.3M(36%) swapped_out=140K(0%) unallocated=75.5M(64%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.0M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 2240K
CG image 4K
CG shared images 1216K
CoreServices 2084K
MALLOC 31.0M
MALLOC guard page 48K
Memory tag=240 24.0M
Memory tag=242 12K
Memory tag=243 4K
Memory tag=249 156K
Memory tag=35 2976K
Stack 68.6M
VM_ALLOCATE 16.1M
__DATA 10.0M
__DATA/__OBJC 196K
__IMAGE 528K
__IMPORT 28K
__LINKEDIT 32.5M
__OBJC 2500K
__OBJC/__DATA 44K
__PAGEZERO 4K
__TEXT 152.1M
__UNICODE 544K
mapped file 78.2M
shared memory 316K
=========== =======
TOTAL 457.1M
TOTAL, minus reserved VM space 457.1M
Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24600000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06610000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x06500000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x06300000 / 2If the install is failing prior to being able to initilize then you will want to review your PDApp.log. You can find instructions on how to do this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html#main_Analy ze_the_Creative_Suite_5_PDapp_log.
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Adobe Application Manager error 10045
I have bought Creative Cloud. However, I cannot install the software on my laptop. My system is Windows 7 x64 Professional PL.
First, the downloader of Application Manager responded with "Server does not respond in the proper manner" message. Here is my LBS.log extract:
10/15/12 11:47:37:524 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Starting LBS workflow*******************
10/15/12 11:47:37:565 | [INFO] | | Download | LBS | LBSWorkflowManager | | | initializing screen
10/15/12 11:47:37:597 | [INFO] | | Download | LBS | ProductInfo | | | Product locale not specified in the product information file
10/15/12 11:47:37:597 | [INFO] | | Download | LBS | ProductInfo | | | Product name not specified in the product information file
10/15/12 11:47:37:597 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Bootstraping Passed
10/15/12 11:47:37:607 | [INFO] | | Download | LBS | LBSWorkflowManager | | | LBS lock acquired
10/15/12 11:47:37:617 | [INFO] | | Download | LBS | LBSWorkflowManager | | | System requirements check passed
10/15/12 11:47:39:127 | [INFO] | | Download | LBS | LBSWorkflowManager | | | deployment lock check passed
10/15/12 11:47:39:144 | [INFO] | | Download | LBS | LBSWorkflowManager | | | AAM not present so downloading is initiatied
10/15/12 11:47:39:154 | [INFO] | | Download | LBS | LBSWorkflowManager | | | Downloading Adobe Application Manager
10/15/12 11:47:39:194 | [WARN] | | Download | LBS | DownloadManifest | | | Download of the manifest file could not be started
10/15/12 11:47:42:093 | [WARN] | | Download | LBS | DownloadManifest | | | Download of the manifest file could not be started
10/15/12 11:47:51:210 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Closing LBS workflow*******************
I tried again a few days later with no luck. I tried from 2 diffrent locations. Then I downloaded the application manager manually from the link: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Now I'm getting the error 10045. Here is my DLM_Native.log:
0/18/12 01:03:40:389 | [INFO] | | | | | | | Session is created and key generated is {36D7B767-9522-40D5-8FC4-5C6A058B2FBB}
10/18/12 01:03:40:396 | [WARN] | | | | | | | Could not initialize CCM config sig file as XML data
10/18/12 01:03:40:485 | [WARN] | {36D7B767-9522-40D5-8FC4-5C6A058B2FBB} | | | | | | Some Error has come during download operation with Error type - -40, and Error Code - 10045
10/18/12 01:03:40:485 | [ERROR] | {36D7B767-9522-40D5-8FC4-5C6A058B2FBB} | | | | | | Failed to get the file size for the file (https://ccmdls.adobe.com/AdobeProducts/AAM/1/win32/AAMVersion.xml). DLE error status is -2
I tried to open the link visible in the log with Firefox - I get 403 Forbidden. The server ccmdls.adobe.com resolves to 23.67.131.235 on my computer.
I'm out of ideas, I cant find any suggestions with search engines on this stage. I paid for the software and I can't install it - please help.Are you on a managed network? If so then your first step would be to contact your I.T. department to ensure the PDApp.exe is being given access to the Internet.
If you are on a non-managed network, i.e. home network, then please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for common reasons as to why you may not be able to connect. -
OS X Adobe Application Manager Crashes When
I am on OS X 10.9.2. When downloading the free trial from Adobe site, Application Manager briefly opens, and then crashes with an error box saying "Adobe Application Manager quit unexpectedly." Any ideas? I'll try to reinstall the App Manager and see what happens.
crunch,
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up -
Need Help Downloading Adobe Application Manager Error A12E5
I tried to download and install multiple times but I receive the same error of A12E5.
Do you receive this error when trying to install the Adobe Application Manager? Which operating system are you using? Do you know what version of the Adobe Application Manager that you currently have installed? Finally have you tried downloading the Adobe Application Manager from the bottom right hand corner of our download page at http://www.adobe.com/downloads/?
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Adobe Application Manager error A12E6
I'm on a MAC OS 10.8.2, I was updating my Adobe Application Manager and received an error A12E6.
I also tried downloading AI and it says my Adobe Application Manager software is corrupt.
How do I download new AAM?
JoSo if anyone else has this issue, it took me a while to find the download link
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4774&fileID=4438 -
Failed installation: How to rerun Adobe Application Manager updates for Photoshop CS6
Hi.
The installation of Adobe Extension Manager CS6 failed - while 2 others update for Photoshop CS6 did intall. I was installing Adobe Reader X .
That's why I discovered the notication from the application manager about updates for CS6 - and I just confirmed that as well.
Apparently the Reader installation blocked only the update installation of Adobe Extension Manager CS6 - saying another installation process was running ... such stuff happens sometimes.
However, it seems Adobes Application Manager update module does not track its failed installations? It does not automatically advertise that update has not been installed and notifiying me again to install it. At least not immediately ...
So how do I rerun the Adobe Application Manager update moduel to check for updates manually?You go Photoshop CS6 > Help > Updates ...
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"Product you are trying to install is not genuine" - Adobe Application Manager error message.
Trying to launch the AAM and getting the error message that says "Adobe Genuine Software Validation Failure. The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit".
I've been subscribed to the creative cloud for four months, never had any trouble before, I'm not trying to download anything and nothing on this computer is counterfeit.
Any help?Hello,
This behavior is due to a known issue (details at http://blogs.adobe.com/psirt/2012/09/security-advisory-adobe-to-revoke-code-signing-certif icate-apsa12-01-2.html). Fortunately, the solution is simple.
You need to download the latest version of Adobe Application Manager from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773. After you install it, the error will go away.
Regards,
Amit
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