Adobe Application Manager Install Failure

Even though I run the AdobeApplicationManager.exe as an administrator on a single, non-networked, local machine, the installation fails. I get an error message that says: "We've encounterd the following issues: Administrator privileges are required to continue with the installation." Any suggestions.?

Can you please try installing it from here: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Regards,
Amit

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I have not ben able to use Adobe application manager install for 6 months

Can somebody help, Please.
Adobe application manager failed install
Tried today and got this error. Like all error message it tells me lot, not
How do I fix so I can update to latest program.
Also there is a new update for Muse will not download . I can use current version. So what can the problem possibilities be
Regards
Ian Cleland

Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/

Adobe Application Manager install gives error message

I tried to install Application Manager and an error message came up telling me that it was a counterfiet. Not a genuine Adobe product. I've downloaded 3 programs before with no problems. Has something changed that I missed. Any help would be appreciated.
Carlton

The steps outlined at this link will resolve the issue http://helpx.adobe.com/creative-suite/kb/genuine-verification-failure.html

Why won't Adobe Application Manager Install?

I downloaded a PDF file from the internet, and ever since then none of my Adobe products work. I tried downloading the Application Manager again and it says it downloads, but when I click on it and tell it to run it freezes. I've waited almost half an hour with nothing happening.
I am running Windows 7 on HP Pavilion m7 using Firefox 21.0.
Everything downloaded fine the first time I downloaded.
Appreciate any help.

Here is what PDApp showed for today when I tried to open Dreamweaver.
Basically the same message was the same every day since May 7 although I know I've used Adobe Programs since then, especially Adobe Acrobat, Photoshop and InDesign.
06/03/13 16:08:28:282 | [INFO] | | ASU | AAMUpdatesNotifier | AAMUpdatesNotifier | | | 2548 | Build Version - 7.0.0.324
06/03/13 16:08:28:469 | [INFO] | | ASU | AAMUpdatesNotifier | AAMUpdatesNotifier | | | 2548 | Logging Level verbosity Set to 4
06/03/13 16:08:28:500 | [INFO] | | ASU | AAMUpdatesNotifier | Utilities | | | 2548 | File 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UNResources\Dictionary\\stringTable.zdct' does not exist
06/03/13 16:08:44:808 | [ERROR] | | ASU | AAMUpdatesNotifier | AAMUpdatesNotifier | | | 2548 | Error occured in initializing updater.Error code: 1
06/03/13 16:08:44:808 | [INFO] | | ASU | AAMUpdatesNotifier | AAMUpdatesNotifier | | | 2548 | inside getUpdates
06/03/13 16:08:46:680 | [FATAL] | | ASU | AAMUpdatesNotifier | AAMUpdatesNotifier | | | 2548 | Error occured in Updater core in Terminate
06/03/13 16:08:46:743 | [ERROR] | | ASU | AAMUpdatesNotifier | AAMUpdatesNotifier | | | 2548 | Error occured in initializing updater.Error code: 1
06/03/13 16:08:46:743 | [INFO] | | ASU | AAMUpdatesNotifier | AAMUpdatesNotifier | | | 2548 | WaitFor Event Thread to exit ...

"Product you are trying to install is not genuine" - Adobe Application Manager error message.

Trying to launch the AAM and getting the error message that says "Adobe Genuine Software Validation Failure. The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit".
I've been subscribed to the creative cloud for four months, never had any trouble before, I'm not trying to download anything and nothing on this computer is counterfeit.
Any help?

Hello,
This behavior is due to a known issue (details at http://blogs.adobe.com/psirt/2012/09/security-advisory-adobe-to-revoke-code-signing-certif icate-apsa12-01-2.html). Fortunately, the solution is simple.
You need to download the latest version of Adobe Application Manager from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773. After you install it, the error will go away.
Regards,
Amit

Unable to install Adobe CS5 64 bit package created using Adobe Application Manager on Windows 7 64

I am unable to install Adobe CS5 64 bit package created using Adobe Application Manager on Windows 7 64 bit.Basically installation rollback on Win 7 64 bit image.
MSI Log File :-
Property(S): ProductToBeRegistered = 1
MSI (s) (5C:D4) [17:59:21:784]: Note: 1: 1708
MSI (s) (5C:D4) [17:59:21:784]: Product: Adobe_CreativieSuite_5_MNT -- Installation operation failed.
MSI (s) (5C:D4) [17:59:21:784]: Windows Installer installed the product. Product Name: Adobe_CreativieSuite_5_MNT. Product Version: 1.2.0000. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
Please let me how to install 64 bit package on Win7 64 bit.
Thanks in Advance.

Ok so I downloaded the most current installer CS5.1, My previous installer was version 5.0. It did install fine fully updated to my license version. I just wanted to update in case anyone in the future has a similiar experience. Too bad this advice was not offered by the "experts" here.

How to install Adobe Application Manager?

How to install Adobe Application Manager? I downloaded it, but can't install.
Just purchased the CC for photographers. Have been using Photoshop since version 3.
I have been studying your support docs for several days and have no business messing around with something called, .gz files and installation logs. Totally unsuccessful "Updating" my CS6 or CS6 bridge or Extension Manager or the Adobe Support Advisor by the CC Desktop.
Have no Photoshop CS6 because I followed your CC support instructions.
Uninstalled my CS6 today so I can finish a job tomorrow. Bad decision on my part because I can't reinstall it and am unable to correct
this problem.
I was able to use CC to update LR, but am absolutely too afraid to touch it now.
I have been waiting inline for Chat also, but the numbers ahead of me are going up.
If someone in this Community forum can help me, it would be fabulous.
Thanks very much.

Uninstalled Creative Cloud.
Downloaded it again - 4th time.
Deleted a AAMDetect file from the Library/Internet Plug-ins
Downloaded and installed Adobe App Manager and an icon for it is on my Desktop
Installed Creative Cloud.
OK.
Now how do get my Photoshop CS6 back before I download Photoshop CC?
CS6 is not listed in the available Apps in the CC Desktop.
Support wait time right now is 2 hours by phone.
After sitting on Chat yesterday only to see the people "waiting ahead of me" go from 17 to 18, I gave up.
Please advise.
Thanks again.

My updates are failing. Adobe application manager may be damaged. I have downloaded and installed a new copy and the problem persists.   Please help.

I am trying to update Photoshop CS6 in order to read my camera's RAW files. It is a camera that is supported by Adobe Photoshop CS6. However, when I try to get the Adobe Application Manager to update the software, it fails to do so. (The spinning wheel tells me it is checking for updates and then quits, saying that "Update Failed - Updates could not be applied. Adobe Application Manager may be damaged. Download and install a new copy of Adobe Application Manager.")
I have tried to reinstall the Adobe Application Manager 8.0, which gives me the following error message "We've encountered the following issues. Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." However, when I go to the link provided to download the Adobe Support Advisor, this piece of software NO LONGER EXISTS. "
The Adobe Support Advisor has been discontinued
The Adobe Support Advisor tool was used to analyze installer log and system information associated with installation errors. The tool has been replaced with improved installation support mechanisms. Please visit Adobe Support section for Knowledge base articles around Installation."
So, I have gone to the forums and took the recommended step to update my software manually - getting the update Photoshop_CS6_13_0_6upd-2.dmg. However, this update also fails stating that my Adobe Application Manager may be damages. Download and install a new copy of Adobe Application Manager. Which puts me right back where I started.
I have also taken the step of completely reinstalling Photoshop CS6. This did not solve the problems outlined above.
Please help!

reset your preferences:
dreamweaver: http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
indesign: https://forums.adobe.com/thread/526990
lightroom: http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Trashing-%29-the-Light room-Preferences-file
photoshop: https://forums.adobe.com/thread/375776
if that fails, uninstall ps, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall. then use the manual updates.

Adobe Application Manager CS5 downloads but does not install Spanish update on Windows 8.1 64 bit Spanish

I have a multi license for Adobe Creative Suite Design Premium CS5 in Spanish. I installed it correctly in Windows 8.1 Spanish 64 bit. Photoshop 32 and 64 bit start, same with Illustrator with some fix. Yet when I look for updates, 10 are found by Adobe Application Manager, but for a few days I get a message (in Spanish) that "there was an error while downloading, try again later". I do it for some days already without success. I have the same Spanish suite installed on Windows 7 64 bit (English) for some good time (2 years probably), and there the now no updates.
The PDapp.exe file is from the year 2010. Is it not too old as for Adobe?
Kind regards
Marcin Balcerzyk, Spain

Please try this:
http://blogs.msdn.com/b/usbcoreblog/archive/2013/11/01/help-after-installing-windows-8-1-my-usb-driv...
Thanks!
Houman

How do i install lightroom from adobe creative cloud if my adobe application manager doesnt have it

i just got the adobe creative cloud and my adobe application manager doesnt have the option to install light room and more apps that the cloud has

Simple answer: If it doesn't show up, your system doesn't support it. refer to the tech specs on the product pages and verify the system requirements.
Mylenium

Adobe Application Manager won't update on Win 8.1 - cannot install apps

Since updating this PC to Windows 8.1, the Adobe Application Manager which manages the Creative Cloud apps will not update itself, hence we cannot install or update CC apps (specifically, Acrobat).
On clicking the download button on the Acrobat page of CC, the Adobe Application Manager starts to update itself, then quits with the error:
We've encountered the following issues:
Adobe Application Manager failed to install.
[Quit]
Repeated attempts fail. We urgently need to admin several CC apps so to be forced to use the App Manager causes us substantial business interruption.
/src Illuminant NYC

Hi illuminantpartnersnyc ,
Please close all the Adobe application, browsers running at the back and try to install again. If still the same error please follow the mentioned steps:
1. Please navigate to C/Program Files(X86)/Common Files/Adobe/OOBE and rename to OOBE.old
Please go to C/User/User Name/App date/Local/Adobe/OOBE and rename it to OOBE.old
Log to to CC desktop: https://creative.adobe.com/products/creative-cloud and run as admin to install it.
If still the same error then please enable hidden admin: http://www.eightforums.com/tutorials/9650-built-administrator-account-enable-disable-windo ws-8-a.html and try to install again from hidden admin account.
Please review the log : http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html if still the error persists.
Regards,
Romit Sinha

Cannot Install Creative cloud OR Adobe Application Manager on brand new install of Windows 7 64bit

Here is where I've been today...
I started out this process formatting my C drive (a 120gb SSD),
then I reinstalled windows 7 64bit from scratch
then I ran ALL of the updates "Windows Update" suggessted
then I installed google chrome
then I logged into creative cloud and whent to the download center and I think I clicked on like Adobe Acrobat XI pro or I might have clicked on the actual "Creative Cloud" download
then I opened the installer and it got to about here:
And then it popped up with this "Sorry, there seems to be a problem with the download process (Error code: A12E5). For troubleshooting tips, please visit our customer support page.":
Then I I tried what I thought was the next best second option.... I downloaded the Adobe Application Manager ("ApplicationManager7.0_all"). After the successful download of said installer
Then I ran the installer and told it to unpack it's gear on my desktop. It sort of did, but before it was done it gave me this error: "a problem occurred while extracting some files. check available space on your computer and write privileges on destination folder":
Then I tried to run the akward result of the "failed" extraction (see pic below):
Which just so happened to have a healthy looking setup file in it:
So naturally I ran the setup file and got this error "we've encountered the following issues installer failed to initialize. please download Adobe Support Advisor to detect the problem" which gave me two options "Get Support Advisor" or "quit":
Guess what I did next... I clicked "Get Support advisor"
Downloaded the windows version... install seemed to go alright and then after this I ran the software package and sure enough I found out that the system is doing great no errors were found!~ Sweet! "inspection could not identify any issues. Please contact Adobe Support for further Assistance." and as it sugessted Iwent over to http://www.adobe.com/support/ and poked around for quite a while and gave up
A diffrent thread (http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html) seemed to suggest that it was the downloading of the installer that was causing the issue. So I tried downloading the installer from every possible source that I can find... Mozilla, Chrome, Internet Explorer "IE" 11, I searched despratly for a way to turn off the "Download manager" and all of this has been to no avail!
I tried a few other things which I cannot recall (I think one of them was downloading it through mozilla which had a little more promise.) and I think I also tried what was suggested in this thread: "http://forums.adobe.com/message/5386547"
Here is a quote from that thread:
1.Baljeet S. Juneja,
Jun 6, 2013 1:30 PM in reply to Shawn4545
Report
Hi Shawn, Are you on MAC or Win ?
Try this :
Rename OOBE folder to OOBE_old located :
Win 7 64 bit : C:\Program Files (x86)\Common Files\Adobe\
Win 7 32 bit : C:\Program Files\Common Files\Adobe
MAC: Macintosh HD/Library/Applciation support/Adobe/
Delete opm.db file located at :
Win 7 :C:\Users\<username>\AppData\Local\Adobe\OOBE
MAC : ~/Library/Application Support/Adobe
Then try to install AAM again, it should install without any issues.
This process was what I THINK what produced the "Adobe Application Manager" Icon on my desktop!
which I then clicked hopefully!
It then began to update "OH BOY!!!"
Then I was greated with the still stark reality that I was wrong to have silly hopes... and it coldly told my boyish heart "We encountered the following issues: Sorry, there seems to be a problem with the download process (Error Code: A12E5). For troubleshooting tips, please visit our customer support page."
I've tried just about everything I know how to try... I need this software up an running or my job is on the line YIKES!
Please help! God bless you for doing so!

>a 120gb SSD
Your 1st message also said "check available space"
I don't use SSD drives, but my C drive has Win7 64bit Pro + CS5 Master Collection + MS Office Pro + "misc" small programs and files + all my MS Office documents in My Documents folder... and I use 71Gig
Your 120Gig SSD should be plenty large... EXCEPT... I have NO IDEA how much space is used for temporary files during download + install
Otherwise, you may need to contact Adobe chat... Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Unable to install the latest version of Adobe Muse via Adobe Application Manager

I´m a user of Creative Suite applications and all of them have been updated successfully with the exception of the latest version of Adobe Muse.
I´m unable to install it. I get error DW 050
I´m using Windows 7 64 bit.
All previous versions of Adobe Muse have been installed OK.
Following a forum discussion I could read, I uninstalled the previous version, but the installation fails again.
Does any body know how to solve this issue?

Dear Sachin:
Thank you for your help, however I have to get back to you to inform that after downloading the new package based on the link that you´ve provided, I´m still unable to execute the application. I get the message: “block by the administrator” and also another message: “the editor of this program is unknown and unsafe”. Please note that all other programs from Adobe´s Creative Cloud have been downloaded and installed with success. All Adobe Creative programs have been installed on my computer several months ago and all are working fine so far. This morning I installed an update for Photoshop without any problem. It seems that the problem persists only with Muse. I have to highlight that I´m the administrator of my PC and therefore all applications are currently being executed as administrator. I have never had the intention to block any program, including obviously Adobe´s Creative Suite programs.
Could you please let me know how to splve this problem?
Michael.
De: Sachin Hasija [email protected]
Enviado el: lunes, 28 de enero de 2013 18:57
Para: retonxxy
Asunto: Unable to install the latest version of Adobe Muse via Adobe Application Manager
Re: Unable to install the latest version of Adobe Muse via Adobe Application Manager
created by Sachin Hasija <http://forums.adobe.com/people/Sachin+Hasija> in Help with using Adobe Muse - View the full discussion <http://forums.adobe.com/message/5028441#5028441

Unable to install updates nor exclusive features; Adobe Application Manager damaged?

I've acquired a Spanish student's subscription of Adobe Creative Cloud, and downloaded Photoshop CS6 Extended, Flash CS6 Professional and Illustrator CS6. However, I have two issues related to downloading updates:
When I try to update or download an application, the Adobe Application Manager shows the message "Downloading error | Adobe Application Manager is damaged and it is necessary to resinstall it. Download it now or contact with customer's support."
However I reinstalled AAM three times, but instead of reinstalling, shows the message "Updating Adobe Application Manager" and after the installation, running AAM again shows the same message.
I cannot access to the Adobe Creative Cloud exclusive features of Photoshop and Illustrator, showing the application as if it was activated by a serial, and not by subscription.
I am using a Windows Vista 32-bit operating system.
Update: The version of AAM is 6.2

I have the same issue, particularly with Pixel Bender 2.5, all the other upgrades get installed correctly without trouble but this one always fail, the message I get is the same one every time:
Adobe Pixel Bender Toolkit 2.5 Update
Installation failed
Can you point me in the right direction? It seems to me that the patch is faulty.
Thanks.
Update 01/15/2011
Here's another update on my issue with Adobe Application Manager, I just realized today that actually none of the available upgrades got installed. Although it only marks an error with Pixel Bender, other components such as Photoshop, Premiere and others aren't being upgraded either even when the program tells you otherwise, what I mean is that for example there's Photoshop 12.0.2 available for download so I click on "Update"; the files get downloaded and installed with no error message being displayed but when I check the software it is still version 12.0.1, the same is happening with Premiere and another one, can't remember which one.
This is additional to the issue of Pixel Bender being unable to upgrade.
Please advise,
Thanks,
David.
Update 01/16/2011
I tried to download all the available updates individually from the Adobe website, the only one that went through was Photoshop, but then when I double clicked it to install it the same faulty application manager launched and I got the same behavior than before, it runs the installation and displays a message that states that everything was installed correctly, yet there no upgrade performed.
All the rest of the available downloads failed to mount.
Also the speed for download is excessively low, I checked my connection and the issue is not on my end, but yours.
This is starting to become very frustrating.

Adobe application manager keeps opening and will not allow me to install creative cloud

Adobe application manager keeps opening and will not allow me to install creative cloud. I am trying to sync fonts and the install is not working. The adobe application manager will open on its own and not allow the creative cloud app to install. I do have other creative cloud products installed however the creative cloud installer icon is not appearing in my toolbar nor does creative cloud show up as an app. I get an error message that I must have creative cloud installed when I try to sync fonts via the type kit to photoshop.

Hello ducky,
as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
Sometimes the "opm.db file" is the culprit. In this case you should delete it.
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter

Adobe Application Manager Install Failure

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