Adobe Application Manager - Instllation Failed - Adobe Acrobat XI Pro

Error message is as follows:
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s)
----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {9718BF1D-6A9F-3406-A992-630F7EF2F164}. HRESULT: 0x800736FD.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {9718BF1D-6A9F-3406-A992-630F7EF2F164}. HRESULT: 0x800736FD.
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

This should help. http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component-microsoft.html

Similar Messages

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    According to the log, there's 26 errors. From what I can figure, it's the same number on all of them. But not sure. You say you don't want any attachments here, so I guess there's no other way than posting the transcript righ here. Sorru for that...
    -------------------------------------- Summary --------------------------------------
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |  - 0 fatal error(s), 26 error(s)
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | OSX version: 10.8.2 
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 AE English Language Pack_13.1.2_AdobePhotoshop13-en_AE 13.1.2.0 {08599928-4B3D-40E5-91A9-FBDB79F026E3} requires a parent with following specification:
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 AE English Language Pack_AdobePhotoshop13-en_AE
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Turkish Language Pack_13.1.2_AdobePhotoshop13-tr_TR 13.1.2.0 {0C97B32E-6977-42BE-A8B6-4290B268694F} requires a parent with following specification:
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Turkish Language Pack_AdobePhotoshop13-tr_TR
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Finnish Language Pack_13.1.2_AdobePhotoshop13-fi_FI 13.1.2.0 {11529BB2-CA02-49C8-AA95-10AD42AE8DF7} requires a parent with following specification:
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Finnish Language Pack_AdobePhotoshop13-fi_FI
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Korean Language Pack_13.1.2_AdobePhotoshop13-ko_KR 13.1.2.0 {1F094134-D10F-43D2-A7E5-CF45C0D26968} requires a parent with following specification:
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Korean Language Pack_AdobePhotoshop13-ko_KR
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Russian Language Pack_13.1.2_AdobePhotoshop13-ru_RU 13.1.2.0 {3BA0C10C-75B9-4095-B511-B53E5C41C295} requires a parent with following specification:
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Russian Language Pack_AdobePhotoshop13-ru_RU
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Czech Language Pack_13.1.2_AdobePhotoshop13-cs_CZ 13.1.2.0 {435DEAC1-A812-4B03-96AE-AB6EA5B63CDE} requires a parent with following specification:
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Czech Language Pack_AdobePhotoshop13-cs_CZ
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Brazilian Portugese Language Pack_13.1.2_AdobePhotoshop13-pt_BR 13.1.2.0 {4392112C-36F7-410F-A6B0-C711A36021A3} requires a parent with following specification:
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Brazilian Portugese Language Pack_AdobePhotoshop13-pt_BR
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Norwegian Language Pack_13.1.2_AdobePhotoshop13-nb_NO 13.1.2.0 {50618DC4-290B-40E5-9C98-32D0C06D64F3} requires a parent with following specification:
    02/11/13 17:19:18:251 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Norwegian Language Pack_AdobePhotoshop13-nb_NO
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Ukrainian Language Pack_13.1.2_AdobePhotoshop13-uk_UA 13.1.2.0 {7280899C-D15A-43ED-8188-4284EAA8D618} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Ukrainian Language Pack_AdobePhotoshop13-uk_UA
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 German Language Pack_13.1.2_AdobePhotoshop13-de_DE 13.1.2.0 {83753042-07F9-441A-ADF9-A7C3B2E322D8} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 German Language Pack_AdobePhotoshop13-de_DE
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Chinese Language Pack_13.1.2_AdobePhotoshop13-zh_CN 13.1.2.0 {875BE132-FCC8-49F5-90D6-C8525CB843E3} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Chinese Language Pack_AdobePhotoshop13-zh_CN
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Spanish Language Pack_13.1.2_AdobePhotoshop13-es_ES 13.1.2.0 {8AA226A5-AAEB-4C68-8658-5AD47759E2B2} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Spanish Language Pack_AdobePhotoshop13-es_ES
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Danish Language Pack_13.1.2_AdobePhotoshop13-da_DK 13.1.2.0 {964E13FD-3E6C-446A-BDE4-ECFE04DD509B} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Danish Language Pack_AdobePhotoshop13-da_DK
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 MA French Language Pack_13.1.2_AdobePhotoshop13-fr_MA 13.1.2.0 {9D5D6D1A-A242-4612-B254-9CB5B2BCDF1E} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 MA French Language Pack_AdobePhotoshop13-fr_MA
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Polish Language Pack_13.1.2_AdobePhotoshop13-pl_PL 13.1.2.0 {A5C995B0-2D65-4B93-ADF0-8C858BDC94A5} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Polish Language Pack_AdobePhotoshop13-pl_PL
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 North American Spanish Language Pack_13.1.2_AdobePhotoshop13-es_MX 13.1.2.0 {A75965AC-A4D7-43A6-A93C-0004C4E6FDE1} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 North American Spanish Language Pack_AdobePhotoshop13-es_MX
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 IL English Language Pack_13.1.2_AdobePhotoshop13-en_IL 13.1.2.0 {C5DC9C11-6A66-4E6A-9945-5A15033F71C2} requires a parent with following specification:
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 IL English Language Pack_AdobePhotoshop13-en_IL
    02/11/13 17:19:18:252 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Japanese Language Pack_13.1.2_AdobePhotoshop13-ja_JP 13.1.2.0 {C9E143AD-BB1D-4B02-B501-288B652D1FC4} requires a parent with following specification:
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Japanese Language Pack_AdobePhotoshop13-ja_JP
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Italian Language Pack_13.1.2_AdobePhotoshop13-it_IT 13.1.2.0 {D1757F68-0594-4696-A066-002BF6F9EC7D} requires a parent with following specification:
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Italian Language Pack_AdobePhotoshop13-it_IT
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Hungarian Language Pack_13.1.2_AdobePhotoshop13-hu_HU 13.1.2.0 {E22B1847-FBD4-455D-8E99-58CE6187F4BD} requires a parent with following specification:
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Hungarian Language Pack_AdobePhotoshop13-hu_HU
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 International English Language Pack_13.1.2_AdobePhotoshop13-en_GB 13.1.2.0 {E554584D-11FD-44EF-AD36-5B7525BC414D} requires a parent with following specification:
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Chinese (traditional) Language Pack_13.1.2_AdobePhotoshop13-zh_TW 13.1.2.0 {E673F57E-1D23-4072-B1BA-FEC634FC4810} requires a parent with following specification:
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Chinese (traditional) Language Pack_AdobePhotoshop13-zh_TW
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 French Language Pack_13.1.2_AdobePhotoshop13-fr_FR 13.1.2.0 {F309136D-1209-4CD2-AC9B-D00DBAC659E3} requires a parent with following specification:
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 French Language Pack_AdobePhotoshop13-fr_FR
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Dutch Language Pack_13.1.2_AdobePhotoshop13-nl_NL 13.1.2.0 {F6EC4C1A-EB1D-42D7-B8FB-6860AA386D46} requires a parent with following specification:
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Dutch Language Pack_AdobePhotoshop13-nl_NL
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Canadian French Language Pack_13.1.2_AdobePhotoshop13-fr_CA 13.1.2.0 {F71F7717-9840-4E85-AC46-29DB29313A88} requires a parent with following specification:
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           Family: Photoshop
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           ProductName: Adobe Photoshop CS6 Canadian French Language Pack_AdobePhotoshop13-fr_CA
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           MinVersion: 0.0.0.0
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This parent relationship is not satisfied, because this payload is not present in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |           This payload will be ignored in this session.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ----------- Payload: Adobe Photoshop CS6 Core_13.1.2_AdobePhotoshop13-Core 13.1.2.0 {4E02C584-5A78-4D4F-AB74-67C5665F8A00} -----------
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/FastCore.plugin/Contents/CodeResources"(Seq 2)
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 |
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | Please search the above error string(s) to find when the error occurred.
    02/11/13 17:19:18:253 | [INFO] |  | OOBE | DE |  |  |  | 431881 | These errors resulted in installer Exit Code mentioned below.
    02/11/13 17:19:18:254 | [INFO] |  | OOBE | DE |  |  |  | 431881 | -------------------------------------------------------------------------------------
    02/11/13 17:19:18:254 | [INFO] |  | OOBE | DE |  |  |  | 431881 |
    02/11/13 17:19:18:254 | [INFO] |  | OOBE | DE |  |  |  | 431881 | Exit Code: 7 - Unable to complete Silent workflow.
    02/11/13 17:19:18:254 | [INFO] |  | OOBE | DE |  |  |  | 431881 | Please see specific errors for troubleshooting. For example, ERROR: DS015, DW023 ...
    02/11/13 17:19:18:254 | [INFO] |  | OOBE | DE |  |  |  | 431881 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/11/13 17:19:18:254 | [INFO] |  | OOBE | DE |  |  |  | 431881 | END - Installer Session
    02/11/13 17:19:18:254 | [INFO] |  | OOBE | DE |  |  |  | 431881 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/11/13 21:21:29:716 | [INFO] |  | OOBE | DE |  |  |  | 492878 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/11/13 21:21:29:716 | [INFO] |  | OOBE | DE |  |  |  | 492878 | Visit http://www.adobe.com/go/loganalyzer/ for more information
    02/11/13 21:21:29:716 | [INFO] |  | OOBE | DE |  |  |  | 492878 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/11/13 21:21:29:716 | [INFO] |  | OOBE | DE |  |  |  | 492878 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/11/13 21:21:29:716 | [INFO] |  | OOBE | DE |  |  |  | 492878 | START - Installer Session
    02/11/13 21:21:29:716 | [INFO] |  | OOBE | DE |  |  |  | 492878 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/11/13 21:21:29:716 | [INFO] |  | OOBE | DE |  |  |  | 492878 | RIBS version: 7.0.0.91
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | OSX version: 10.8.2 
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | ::START TIMER:: [Total Timer]
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | CHECK: Single instance running
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | CHECK : Credentials
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | Load Deployment File
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | deploymentFile option not given
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | CHECK : Another Native OS installer already running
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | Create Required Folders
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | Assuming install mode
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | Looking up install source path
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | Sync Media DB ...
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | ::START TIMER:: [Sync Media DB]
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | Pre check media db sync
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | End of Pre check media db sync. Exit code: 0
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | :: END TIMER :: [Sync Media DB] took 620 milliseconds (0.62 seconds)
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | Ready to initialize session to start with ...
    02/11/13 21:21:29:720 | [INFO] |  | OOBE | DE |  |  |  | 492878 | ::START TIMER:: [CreatePayloadSession]

  • Why does Application Manager say "Try" for Acrobat XI Pro?

    If I have a Creative Cloud subscription, why does the Application Manager say "Try" for the Acrobat XI Pro app? Shouldn't I be able to upgrade my existing X Pro version? I have tried in the past, but it will not work after download.

    Re-reading my post from Saturday, I thought I could add some more detail about what I am actually seeing.
    When I launch Adobe Acrobat XI Pro on my MacBook Pro running OS X 10.8.2, the standard Acrobat window providing options for the next actions I can take with Acrobat - Open a file, combine files into a PDF, etc. - appears briefly and then Adobe Application Manager launches automatically.  AAM shows me a window labeled "Adobe Acrobat XI."  At the top of the window area is the title "Serial Number Upgrade," and the text below that headline states, "Serial Number you provided is valid, but a qualifying product could not be found on this computer."  It goes on to state, "To use this serial number, you must own one of these qualifying products. Please choose the one you own and enter its serial number."
    Below that there is a drop-down menu titled "Select a product," which lists the following products:
    Adobe Acrobat X Standard
    Adobe Acrobat XI Standard
    Adobe Acrobat 8 Standard
    Adobe Acrobat 9 Standard
    Adobe Acrobat X Pro Macintosh
    Adobe Acrobat X Pro Windows
    Adobe Acrobat 8 Professional Macintosh
    Adobe Acrobat 8 Professional Windows
    Adobe Acrobat 9 Professional Macintosh
    Adobe Acrobat 9 Pro Windows
    Adobe Acrobat 3D V8
    Adobe Acrobat 9 Pro Extended
    Adobe Acrobat X Suite
    Next to this drop-down menu is a text entry block for the serial number.
    Below that is the text, "If you have registered products in the past, you can go to you account page to find your serial number. Contact Customer Support for further assistance."
    My next step will probably be to do another complete uninstall and reinstall to see if that changes anything.

  • Adobe Application Manager installer failed to initialize

    hello ~
    After upgrading to CS5.5 i realize the application manager is missing and is needed for all auto updating. I downloaded Application Managger 2.0 but it won't install. Every time i try to install and get error message "Installer failed to intitialize." This is very frustrating.
    Any help would be greatly appreciated.

    After trying to uninstall my CS5.5, and this is what i conclude: Adobe has been in the software business over 20 years, and i'm astounded the software engineers didn't get this one part right
    Apparently Cleaner app didn't really "clean" out all the CS files from my drive because after re-installation, Adobe App Manager is still missing or not working correctly. So I tried using the Uninstaller (part of CS), and that didn't work either because the error message says it needs AMM to run!
    CS5.5 needs AMM to for self updating. AMM is not working because it needs re-installing. Uninstall app itself doesn't work because it needs AMM to run. The interdependcy of the CS apps is resulted in loop of problems that you can't get out of. This is just plain ridiculous.
    Any product manager here can figure this out?

  • Adobe Application Manager: updates failed to install

    It may be pertinent to tell you that I have re-installed Win7-64 and all my applications after a disk crash.  I've reinstalled Bridge, Photoshop-- my entire CS5 package.  All was well for a few days, then I got a popup to update several produces.  The above shows what didn't update.  What to do?

    Bobbi999 I have heard a couple possible causes.  Some individuals have reported if they set the clock back on their computer they are able to obtain the updates automatically. 
    Considering it is extremely unlikely there will be any additional updates released for Creative Suite 5 I would recommend applying the updates directly.  You may also want to consider backing up the updates in case you need to reinstall them again in the future.

  • Dopo aggiornamento adobe application manager problemi su CS6

    Buongiorno,
    dopo aver aggiornato il programma adobe application manager col nuovo adobe creative cloud, per i programmi installati in licenza mi appare la videata con prodotto in prova mentra Acrobat XI che ho in abbonamento è OK.
    Se digito i numeri licenza della mia CS6 acquistata: i miei programmi sono ok ma Acrobat XI mi dice che è in prova ?????
    Grazie.
    Saluti.
    Emanuele

    Emanule se ho capito correttamente la vostra richiesta si sta affermando che Acrobat XI è in modalità di prova? Inoltre sei anche un Cloud abbonato creativa è presente anche giusto?
    Se è così allora si prega di provare a rimuovere Acrobat usando il processo di disinstallazione tipico per il sistema operativo. È quindi possibile reinstallare Acrobat XI dall'applicazione Creative Cloud.
    Se si dispone di ulteriori indagini si può piacere a rispondere in inglese, questo è un forum in lingua inglese.
    Emanule if I understand your inquiry correctly you are stating that Acrobat XI is in trial mode?  In addition you are also a Creative Cloud subscriber is this also correct?
    If so then please try removing Acrobat using the uninstall process typical for your operating system.  You will then want to reinstall Acrobat XI from the Creative Cloud application.
    If you have additional inquiries can you please respond in English as this is an English language forum.

  • Photoshop CC 2014 Adobe Application Manager unreaparable issue

    Suddenly Photoshop CC 2014 give me this error: Adobe Application Manager is required and is missing or damaged. I downloaded it, i uninstalled photoshop and any other adobe apps, a unistalled creative cloud. I reinstalled everything and i always have this error. Adobe Application Manager doesn't show in my softwares but i installed it. How can i resolve without restoring? Thank you

    In the past I had a problem with the Adobe Creative cloud Desktop Application and the Adobe Application  Manager.  Had problems more then once. Even requited Adobe assistance.  I Had to install to Adobe Application  Manager for when it updated itself is when the problems began. There was a problem in one of Adobe databases for my user id the file messes up was "opm.db" . Can not remember how things were finally fixed.  I post a search and the download links.
    https://forums.adobe.com/search.jspa?sort=updatedDesc&q=opm.db+Application+Manager
    Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
    Adobe - Adobe Application Manager : For Macintosh

  • Permanently deactivated CC - access to all Adobe CS5/6 apps blocked by Adobe Application Manager. Error 11, Error 131.4. AAM Message says," Renew your subscription" Help!

    Technical Support “Tshering”  Changed my Adobe Account/ID, and Permanently Deactivated Creative Cloud, and told me to contact Adobe Forums if any problems uninstalling/reinstalling CS5 Design Premium (perpetual subscription) continued.
    I am contacting Adobe Forums because I am still having problems uninstalling and reinstalling CS5/6(updated) software. Please help.
    As I mentioned earlier in the week to several Adobe Technicians —
    CI get this message attempting to access CS5/6 Design Premium Adobe software (perpetual subscription).
    “Adobe Logo “Renew your subscription. Go to the Subscription Manager to renew your subscription for Creative Cloud and continue using your product uninterrupted. If you just renewed your subscription, please wait 15 minutes and try again.
    You are signed in as Adobe ID: [email protected]. Have a different ID?.”
    Then I get this message While attempting to open CS5/CS5.5 application.
    Configuration Error
    A problem has occured with the licensing of this product. Restart your computer and
    re-launch product.
    If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen.
    Error: 131:4  (Adobe Customer technical support told me to talk to Adobe Forums about this)
    Or this message While attempting to open CS6 application.
    Configuration Error
    Please install and uninstall this product.
    If this problem still occurs after restarting, please conctact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
    Error: 11 (Adobe Customer technical support told me to talk to Adobe Forums about this)
    Finally, Technical Support tells me to uninstall/reinstall all CS5/6 applications but the applications don’t respond and I get these messages:
    •  Item "Uninstall Dreamweaver CC 2014" is used by OS X and can't be opened.
    •  Item "Uninstall Adobe Extension Manager CC"  is used by OS X and can't be opened
    •  Item “The alias Uninstall Adobe InDesign CS5 can’t be opened because the original item  
        can’t be found” Applies to all CS6 Applications.
    •  Item “The alias Uninstall Adobe InDesign CS6 can’t be opened because the original item  
        can’t be found” Applies to all CS6 Applications.
    (Adobe Customer technical support told me to talk to Adobe Forums about this)
    Here is CS5 Adobe technical specialist supplied download for CS5 Design Premium which stopped for 3 days running when only 50% done.
    And - I still have my own copy of CS5/6 Design Premium (perpetual subscription) on my system which, of course, is blocked by AAM (Adobe Application Manager).
    https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

    Thank you Bob. Here's one of many Case #s. Your Adobe ID:[email protected]
    Your Case Number:0215481994
    Case Description:Billing issue
    Quick description of problem:I cannot access CS5/6 application (Perpetual Subscription).
    Reason (according to Adobe Forums Willi): Activated Creative Cloud subscription on 4/18/2013 while already signed on with an active CS5/6 subscription - THE CREATIVE CLOUD SUBSCRIPTION REPLACED THE CS5/6SUBSCRIPTION AND DEACTIVATED MY PERPETUAL CS5/6 SUBSCRIPTION PERMANENTLY (without my knowledge or consent as far as I can tell).
    The only way I can now use CS5/6 is to PAY FOR IT AT $29. a month. Even though I already paid Adobe $1000. a few years ago for the CS5/6 Software (Perpetual Subscription).
    Your Adobe ID:[email protected]
    Your Case Number:0215481994
    Case Description:Billing issue

  • Adobe application manager is needed to resolve this problem. However it is missing or damaged. please download and install a new copy of the application manager from

    Hello guys... i get this message up. please help!!!

    Hi Willie,
    Please download and install the Adobe application manager from the link below:
    MAC: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
    WIN: Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
    Regards,
    Sheena

  • Upgrading Adobe Application Manager gives error A12E1 - now what?

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    Download the latest version of AAM here and install it:
    Adobe - Adobe Application Manager : For Windows
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    Mylenium

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    Hello,
    I was wondering if someone could help me with this situation.
    I successfully installed CS 2 on a Windows Server 2008 R2 SP1 Terminal Server.
    Now, I am trying to install the CS 5.5 upgrade but the Adobe Application Manager keeps crashing.
    I downloaded the latest package from the Adobe website (http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html)
    Is there any other way to install this upgrade?
    Thank you for your help.
    Sincerely,
    Sri

    Hey stephenp36835709,
    We are really sorry for the inconvenience that has caused to you.
    You might navigate to the link mentioned below to download the latest version of Adobe Application Manager and install:
    Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
    Let me know if this helps.
    Regards,
    Anubha

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