Adobe Application Manager is corrupted?

Hi - I have been trying to download the photoshop trial on my computer for the past few days, and keep encountering the following message:
"Download Error. Adobe Application Manager is corrupted and must be reinstalled. Please contact customer service."
Any advice?

I have the same problem with Adobe Application Manager, I can not install and uninstall software adobe. What should he do?

Similar Messages

  • Download error: Adobe application Manager is corrupted

    Hi someone can help me, I tried to install Flash Professional (Trial), but I can't, for some reason said Download error: Adobe application Manager  is corrupted. I will appreciate any suggestion or help to success the installation. Thank you so much.

    restart your cs6 design standard installation and you might be given an option to fix your app manager.
    if not, uninstall it and reinstall using the design std installation files.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  DC | XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.

  • My Adobe application manager is corrupted and I need to contact support! How???

    Adobe application manager is corrupted and I need to contact support! How do I do that. I keep getting sent here???

    I was looking around, because nowwhere before does it mention %temp%\AdobeDownloads\ Based on the error that comes back, I decided to turn on hidden files in Windows (Just type Hidden Files in the searchbox) and go see this AdobeDownloads folder. It is not there. In other threads relating to this issue, they talk about files in the
    C\User\Username\Appdata\Local\AAMUpdater\1.0\ folder.
    One of the logs here gives the following errors:
    05/07/13 21:53:09:554 | [INFO] |  | UPDATER | CORE |  |  |  | 1968 | >>> Adobe Updater Log Begin >>>
    05/07/13 21:53:09:554 | [INFO] |  | UPDATER | CORE |  |  |  | 1968 | UpdaterCoreImpl::InitLogFile : Application Version 7.0.0.63
    05/07/13 21:53:09:554 | [INFO] |  | UPDATER | CORE |  |  |  | 1968 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = C:\Users\guy\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log
    05/07/13 21:53:09:562 | [INFO] |  | UPDATER | CORE |  |  |  | 1968 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
    05/07/13 21:53:09:562 | [INFO] |  | UPDATER | CORE |  |  |  | 1968 | Stepped into << UCInitialize >> call
    05/07/13 21:53:09:562 | [INFO] |  | UPDATER | CORE |  |  |  | 1968 | UCInitialize : AAM is launched via CCM.
    05/07/13 21:53:09:562 | [INFO] |  | UPDATER | CORE |  |  |  | 1968 | Stepped into << UCSetUpdateEnginePath >> call
    05/07/13 21:53:39:599 | [INFO] |  | UPDATER | CORE |  |  |  | 1968 | UCSetUpdateEnginePath : WARNING - Update engine executable signature is not valid = C:\Program Files\Common Files\Adobe\OOBE\PDApp\core\..\CCM\..\UWA\Adobe Application Manager (Updater).exe
    05/07/13 21:53:39:599 | [INFO] |  | UPDATER | CORE |  |  |  | 1968 | Returning from << UCSetUpdateEnginePath >> call error = 26 retVal = 0
    05/07/13 21:53:39:599 | [INFO] |  | UPDATER | CORE |  |  |  | 1968 | UCInitialize: Failed to set update engine path
    05/07/13 21:53:39:599 | [INFO] |  | UPDATER | CORE |  |  |  | 1968 | Returning from << UCInitialize >> call error = 26 retVal = 1
    It is not strange that the AdobeDownloads folder is not there, since the Adobe Application Manager never has a chance to start. This is NOT a notwork error in the classical sense because I am able to download InDesign and all other Updates from Windows, visit every website.
    Don't get me wrong, I fully realize that VM's are not supported. But I can name you 20 consultants who ALL run in a VM. Heck, even I ran this SAME Windows 7 version, with Parallels 7 AND 8, half a year ago, untill I had to start fresh 3 weeks ago. I CAN download InDesign, install it and activiate it with my Creative Cloud account, but I can't update them. The error is above.

  • Problems after upgrading Adobe Application Manager

    After updating to the latest version of Adobe Application Manager, the AAM stopped working and gives me the error message 'Adobe Application Manager is corrupted and must be reinstalled' everytime I run the program. I tried re-installing (with the 6.2 patch) but the end result is always the same. I also tried installing the whole Suite again and then the Application Manager works properly until it automatically updates itself. I have also tried the CS uninstallation tool to no effect.
    The system affected is a MacBook running Windows 7 with the Parallels application.
    Any ideas to try?
    Thanks!

    Mac Spinning Wheel https://forums.adobe.com/message/5470608
    -Similar in Windows https://forums.adobe.com/message/5853430

  • How to update/reinstall Adobe Application Manager?

    I have the Photoshop CS6 program, and I went to download the free trial, and the Application Manager opened up, finished the download, only to end with a pop-up box saying that "Adobe Application Manager failed to install". There was also a message that came up that said "Adobe Application Manager is corrupted and must be reinstalled". Not sure what to do here, someone help me out please?

    Hi Cdawg100,
    Welcome to the Community!
    Please update Abobe Application Manager manually from adobe website and restart the machine. Try the installation after that.
    Links to download application manager are:
    Windows : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
    Mac  :  http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
    Thanks!
    Ankit

  • Corrput adobe application manager

    my computer tells me that my adobe application manager is corrupt and needs to be reinstalled, where do I get the application?

    Since this really isn't a Captivate question per se, rather a question about Adobe Application Manager, and since there is no forum specific to that application I figured I would ask in the most generic forum I found, Creative Suites.
    But I have followed your advice and posted the same question in the Captivate forum.
    Thanks.

  • OS X 10.8.2 - Disk I/O error triggered by Adobe Application Manager

    Hi all,
    I've been experienceing some issues wince updating from 10.8.1 to 10.8.2 when using Adobe Creative Suite CS5.5 and CS6.
    Since going onto 10.8.2, everytime I launch Adobe Application Manager to perfom updates and manage my installation my MacBook stops responding and I'm presented with beachball.
    I can leave the system for an hour and the Adobe Application Manager finally launches, however its un-responsive.
    I'm unable to force quite as the entire system stops repsonding.
    I've been trying to pinpoint the exact cause, and without fail Adobe Application Manager triggers it.
    Here is an extract from the system log that appears when I try to use Adobe Application Manager.
    29/10/2012 10:28:22.000 kernel[0]: CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Munkey" (52A623F9-3A52-49A0-9055-DBBE3F0F6D46), pv 94322727-7BBC-4879-9AEC-0DC57100EA39, near LV byte offset = 123945537536.
    29/10/2012 10:28:22.000 kernel[0]: disk1: I/O error.
    29/10/2012 10:28:22.000 kernel[0]: hfs_clonefile: cluster_read failed - 5
    29/10/2012 10:29:29.000 kernel[0]: CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Munkey" (52A623F9-3A52-49A0-9055-DBBE3F0F6D46), pv 94322727-7BBC-4879-9AEC-0DC57100EA39, near LV byte offset = 126514241536.
    29/10/2012 10:29:29.000 kernel[0]: disk1: I/O error.
    The error keeps repeating until I power down the machine.
    At first alarm bells are ringing as this suggests my HD is about to drop dead. However on another user account everything works perfectly including Adobe Application Manager.
    Things I've tried:
    I've ran Disk utility from the recovery partition to both verify the disk and fix permissions. All OK
    S.M.A.R.T. is verified
    Use a different user - Which seems to be fine
    Uninstalled both CS6 and CS5.5 removing using the option to delete all preferences - No change
    Used CS cleaner from Adobe to ensure every last trace of CS is removed - No change
    Temporarily removed my users entire preference folder - No change
    Rebuilt the Spotlight Index - No change
    PRAM Reset Mulitple times - No change
    Used ONYX to clear out Application Caches - No change
    Verified using SeaTools under Windows 7 bootcamped - All OK
    Just wondered if anyone else is having similar problems, or better yet has resolved it.

    I've finally managed to spend a bit of time investigating further. Turns out that the PDApp.log file found in ~/Library/Logs/ was corrupted and also a couple of non related items awell. Possibly caused by hard reset or something whilst it was being written to?
    I found this out by borrowing an external, the copied by entire user folder to the external using cp -R. This alerted me to any files that couldn't be copied across.
    cp: /Users/paul/Library/Logs/PDApp.log: Input/output error
    cp: /Users/paul/Pictures/Aperture Library.aplibrary/Database/apdb/History.apdb: Input/output error
    cp: /Users/paul/Pictures/Aperture Library.aplibrary/Masters/2012/06/07/20120607-205006/DSCF5046.JPG: Input/output error
    It did take a while to delete these, then I emptied my trash, again it took a while. But finally I'm free of lockups and I can use Creative Suite again ;-)
    Going to monitor my drive for a couple of months see if anything else corrupts. Fingers crossed.
    Thanks for your input guys. Hope this helps other folks.

  • Adobe Application Manager error A12E6

    I'm on a MAC OS 10.8.2, I was updating my Adobe Application Manager and received an error A12E6.
    I also tried downloading AI and it says my Adobe Application Manager software is corrupt.
    How do I download new AAM?
    Jo

    So if anyone else has this issue, it took me a while to find the download link
    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4774&fileID=4438

  • I have a problem with Adobe Application Manager

    When I try to install adobe application manager it tells me that the installer failed to initialize and it tells me to install the Adobe Support Advisor.After I installed the  Adobe Support Advisor it tells me that there is nothing wrong but I still can't install Adobe Application Manager.I need help please.

    Hi,
    Return code of 37 means that the Adobe genuine Validation check has failed. This means that your media got corrupted while downloading or copying. You should re-download it from Adobe.com and make a fresh package using AAMEE 3.1.
    Thanks,
    Saransh Katariya | Adobe Systems | [email protected]

  • Has anyone had issues with the new Mac Pro computers and the Adobe Application Manager?

    We just purchased a new Mac Pro and transferred everything from the old computer to the new one.  Now we are getting Adobe Application Manager errors and it wants us to download Application Manager.  That leads us to the Adobe Installer that encounters the following issues
    Installer failed to initialize.  Please download Adobe Support Advisor to detect the problem.  But that doesn't work either.
    Anyone run into this?

    Yep, half of my tracks are coming up displaying an error -69 ( http://docs.info.apple.com/article.html?artnum=302684 ) and every time I remove a track from the shuffle or update the shuffle, Itunes opens a window displaying the contents of J:\ (obviously the ipod) and hidden folder \iPod_Control.... I'm really irked with this. Been mucking around with the stupid thing for hours now.
    Nothing was wrong with it until it suddenly decided to stop working, it wouldn't play tracks and Itunes wouldn't recognise it, hadn't missed a beat up till now. Sifted through the Support site for an answer and getting told I needed to update Itunes and update the Ipod software, ***?? It was working fine before. Me thinks Apple have inserted software in ipod to force users to update to newer version of Itunes. Anyway, ever since updating to the latest Itunes, the Ipod is back in action, but it is trying to tell me that half of my mp3s are corrupt (see error -69), rofl, um no, it's your stupid software Apple, I'm off to by myself a decent MP3 player without the bloat software.

  • Mac: Adobe Application Manager pops up every time I use any Application

    I have a problem using Applications of Adobe Creative Cloud: Every time I click on any icon (Photoshop, Indesign) or on any file (pdf) the Adobe Application Manager pops up and asks me to extend my membership with Adobe Creative Cloud. The selected application does not start with that!
    I click "Try again" and the window dissappears - only to show up again. I tried with the Adobe Chat and they told me to uninstall Adobe Creative Cloud and to re-install it afterwards. After this it worked only for one launch of Photoshop, after that again the Application Mananger pops up.
    What can I do to re-normalize my Adobe Applications?
    Thanks for any help (and please excuse my awful English!)
    Martin

    Hi olgademi,
    Looks like the Adobe Application Manager has gone corrupt. We might need to re-install AAM.
    Please uninstall the existing version and download AAM from : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
    Regards,
    Rave

  • Error Message - Adobe Download Manager is Corrupted

    When I try to download adobe acrobat pro v xi newly purchased, I get an error message, saying "Adobe application Manger corrupted and needes to be reinstalled"  Any ideas to solve?

    KittieKatNY2013 it sounds like you are experiencing network configuration issues with the Adobe Application Manager.  If you are on a managed network please work with your I.T. department to ensure that the Adobe Application Manager/PDApp.exe has proper access to the Internet.
    If you are on a non-managed network then please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which discusses several common causes for the difficulties which you are experiencing.

  • "Adobe Application Manager unexpectedly quit.

    I  paid my $9.99. Every  time I try and download Photoshop CC or Lightroom. I get this message "Adobe Application Manager unexpectedly quit." What am I doing wrong?

    Hi barbarakaye1,
    Welcome to the Community!
    Looks like it is corrupted. We might need to install Adobe Creative cloud, lets try the below steps:
    Download and install the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
    Extract and run it.
    Select "e" for English.
    Hit "Y" for Yes if asked.
    Select Option 3 for Creative Cloud.
    Then select Option 1 for Creative Cloud Installer.
    Rename the OOBE folder to OOBE OLD from :
                   Mac: MAC HD/Library/Application Support/Adobe               Win: C:\Program Files (x86)\Common Files\Adobe\
    Also, If there is a process running named 'AAM Update Notifier' or 'AAM Registration Notifier' . Kill those processes and try to install Adobe Application Manager again and check.
    Download and Install the latest version here: https://creative.adobe.com/products/creative-cloud
    -Ankit

  • Adobe application manager for cloud install?

    How to correct corrupt adobe application manager

    Hi,
    If you are a Creative cloud member then you can completely remove Adobe application manager from Adobe suite cleaner tool which can be downloaded through http://www.adobe.com/support/contact/cscleanertool.html and install our new Adobe Creative cloud from https://creative.adobe.com/https://creative.adobe.com/products.
    Or else you can also downoad Adobe application Manager 7.0 instead of Adobe creative cloud from the following links:
    Windows:
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
    Macintosh:
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
    Ankit

  • How to unintsall CC and Adobe Application Manager?

    How do I uninstall Creative Cloud and Adobe Application manager please. I have migrated from my old laptop and they seem to have corrupted on the way. I have tried the uninstaller in Utilities but it is "completing with errors. I'm stuck in a loop, help please? New downloads wont run.

    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Maybe you are looking for

  • PDF Portfolio published as a website

    I published my PDF Portfolio as a website instead of linking to the actual PDF. It no longer has the search box in the upper right-hand corner like the PDF version does. How do you search the entire portfolio, or even a section, when it is an html?

  • No of page of Job pages in SAP script?

    Hi all, How to  know the current page no in a SAP SCRIPT out of all JOB PAGES.? Thanks, Vamshi

  • Is there a way to track emails?

    Can anyone please enlighten me as to whether there's a way to tell when the email you've sent to someone has been read? I'm using the Mac Mail program, and I've heard that other email apps will let you do this, but I don't seem to find a way to do th

  • Related to issues

    1.Is there any Tcode for monitoring process chains if not what how to monitor ? Thanks in advance 2.In my company I am using process chain for loading transaction data to sales order cube, after triggering the start process execution of infopackage i

  • TS4268 Can't sign in with my apple ID on iMessages and FaceTime

    I'm trying to activate my iMessages on iPad 2 with my apple ID and password but I found an error message " iMessages activation ( the user name or password for " my apple ID" is incorrect) although I'd tried to access any other application like AppSt