Adobe application manager not working properly

First, If I'm in the wrong forum, please let me know and I'll re-create this entry in a better location.
I've been a user of Elements 10 since it came out but now with my new camera I would like to try Elements 13. It was a struggle, but I finally was able to install the trial package but I can not launch elements 13 because the Adobe Application Manager refuses to connect and authenticate.
I went through this thread for help: https://forums.adobe.com/thread/1098435
and it lead me to some additional information below.
And followed these steps under troubleshooting connection issues found here: http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
All of them worked just fine indicating that in theory, I should have NO problems connecting to Adobe. However, that is not the case and I can not access the site that allows me to try or use the software.... The software manager just sits and spins its wheels so to speak.
Now, the funny thing, if I type in the WRONG password for my adobe ID, the application manager software immediately comes back and says that I've entered the wrong information. That tells me the application manager is connecting to where it should. As a last resort, I have even tried turning off my firewall and still no luck. Is there anything else I can try? There would be NO point in buying the software since I would still be stuck not being able to use it. Or anyother Adobe software for that fact.
Cheers
David

Jeff,
First of all, Merry Christmas.
Now, an update. Elements / Photoshop 13 installed just fine on the my Mini Mac. My PC has been running since day one (four or fives years now without a complete re-do.) and this seemed as good as time as any to install a factory fresh copy of Windows 7. Who knows how many programs etc.. have been installed / uninstalled etc.. over the past several years and now its complete. Mostly... Fresh Windows install, All updates installed, latest video drivers drivers and anti-virus installed, google Chrome installed. I had no issues installing Adobe Photoshop Elements after that. Again, I have to say its very sad it comes to this extreme measure, but I really and truly do appreciate you taking the time to help me with this issue.
Cheers
D

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02/09/13 19:13:32:078 | [ERROR] | | OOBE | DE | | | | 3356 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\InDesign\Version 8.0\en_US\Extensions". Error 145 The directory is not empty.(Seq 227)
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02/09/13 19:13:32:078 | [ERROR] | | OOBE | DE | | | | 3356 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\InDesign\Version 8.0\en_US". Error 145 The directory is not empty.(Seq 228)
02/09/13 19:13:32:078 | [WARN] | | OOBE | DE | | | | 3356 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 228)
02/09/13 19:13:32:078 | [ERROR] | | OOBE | DE | | | | 3356 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\InDesign\Version 8.0". Error 145 The directory is not empty.(Seq 229)
02/09/13 19:13:36:062 | [ERROR] | | OOBE | DE | | | | 272 | DF037: Unable to delete directory "C:\Documents and Settings\Reception\Application Data\Adobe\Extension Manager CS6\Mxi Flag". Error 145 The directory is not empty.(Seq 13)
02/09/13 19:15:05:312 | [WARN] | | OOBE | DE | | | | 272 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 9543)
02/09/13 19:15:05:328 | [WARN] | | OOBE | DE | | | | 272 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 9545)
02/09/13 19:17:17:906 | [ERROR] | | OOBE | DE | | | | 2820 | DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe\ssc\AMT". Error 145 The directory is not empty.(Seq 1)
02/09/13 19:17:17:906 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
02/09/13 19:17:17:906 | [ERROR] | | OOBE | DE | | | | 2820 | DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe\ssc". Error 145 The directory is not empty.(Seq 2)
02/09/13 19:17:17:906 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
02/09/13 19:17:17:906 | [ERROR] | | OOBE | DE | | | | 2820 | DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe\PSE10STIInstaller\Adobe\AdobePatchFiles". Error 145 The directory is not empty.(Seq 3)
02/09/13 19:17:17:906 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3)
02/09/13 19:17:17:906 | [ERROR] | | OOBE | DE | | | | 2820 | DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe\PSE10STIInstaller\Adobe". Error 145 The directory is not empty.(Seq 4)
02/09/13 19:17:17:906 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
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02/09/13 19:17:17:906 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
02/09/13 19:17:17:921 | [ERROR] | | OOBE | DE | | | | 2820 | DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe". Error 145 The directory is not empty.(Seq 6)
02/09/13 19:17:17:921 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
02/09/13 19:17:17:921 | [ERROR] | | OOBE | DE | | | | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\Reception\Application Data\Adobe\Extension Manager CS6\Mxi Flag". Error 145 The directory is not empty.(Seq 7)
02/09/13 19:17:17:921 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
02/09/13 19:17:17:921 | [ERROR] | | OOBE | DE | | | | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\InDesign\Version 8.0\en_US\Extensions". Error 145 The directory is not empty.(Seq 8)
02/09/13 19:17:17:921 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
02/09/13 19:17:17:921 | [ERROR] | | OOBE | DE | | | | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\InDesign\Version 8.0\en_US". Error 145 The directory is not empty.(Seq 9)
02/09/13 19:17:17:921 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
02/09/13 19:17:17:921 | [ERROR] | | OOBE | DE | | | | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\InDesign\Version 8.0". Error 145 The directory is not empty.(Seq 10)
02/09/13 19:17:17:921 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
02/09/13 19:17:17:921 | [ERROR] | | OOBE | DE | | | | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\CameraRaw\LensProfiles\1.0\Nikon". Error 145 The directory is not empty.(Seq 11)
02/09/13 19:17:17:921 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
02/09/13 19:17:17:921 | [ERROR] | | OOBE | DE | | | | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\CameraRaw\LensProfiles\1.0". Error 145 The directory is not empty.(Seq 12)
02/09/13 19:17:17:921 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
02/09/13 19:17:17:921 | [ERROR] | | OOBE | DE | | | | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\CameraRaw\LensProfiles". Error 145 The directory is not empty.(Seq 13)
02/09/13 19:17:17:921 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
02/09/13 19:17:17:921 | [ERROR] | | OOBE | DE | | | | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\CameraRaw\CameraProfiles\Camera". Error 145 The directory is not empty.(Seq 14)
02/09/13 19:17:17:921 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
02/09/13 19:17:17:937 | [ERROR] | | OOBE | DE | | | | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\CameraRaw\CameraProfiles\Adobe Standard". Error 145 The directory is not empty.(Seq 15)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
02/09/13 19:17:17:937 | [ERROR] | | OOBE | DE | | | | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\CameraRaw\CameraProfiles". Error 145 The directory is not empty.(Seq 16)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
02/09/13 19:17:17:937 | [ERROR] | | OOBE | DE | | | | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\CameraRaw". Error 145 The directory is not empty.(Seq 17)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 18)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 19)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 20)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 21)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 22)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 23)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 24)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 25)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 26)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 27)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 28)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 29)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 30)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 31)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 32)
02/09/13 19:17:17:937 | [WARN] | | OOBE | DE | | | | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 33)
02/09/13 19:17:43:531 | [INFO] | | OOBE | DE | | | | 1480 | Exit Code: 0 - No error.
Fireworks(also none at todays dates)
02/14/13 18:39:41:828 | [ERROR] | | OOBE | DE | | | | 5636 | DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp10671713" Error 5 Access is denied.(Seq 50)
02/14/13 18:39:41:828 | [ERROR] | | OOBE | DE | | | | 5636 | DW063: Error committing command ARKDeleteFileCommand(Seq 50)
02/14/13 18:41:20:765 | [INFO] | | OOBE | DE | | | | 2276 | Exit Code: 0 - No error.
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