Adobe Application Manager quitting
I am trying to download a trial of Illustrator, however my adobe application manager opens but then "quits unexpectedly" when I try to start the download. Any tips?
Yes, at first I tried to download the trial from the link below. I also tried with the link you just provided. Both times I get an error message - Error 205. From there I found that using the Adobe Application Manger should solve that problem, but the application manager keeps crashing. When I click on the "download trial" button in the link below, the application manager opens briefly but crashes after a few seconds.
https://creative.adobe.com/products/illustrator
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" Adobe Application Manager quit unexpectedly"
Report:
Process: PDApp [26363]
Path: /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
Identifier: com.adobe.PDApp
Version: 6.2.112.0 (6.2.112.0)
Code Type: X86 (Native)
Parent Process: launchd [138]
Responsible: PDApp [26363]
User ID: 501
Date/Time: 2014-02-04 16:45:31.824 -0800
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 30171B7F-3963-F077-301B-62F87334ABD4
Sleep/Wake UUID: EF16F149-AD29-467E-91A9-8B0DEC079F6B
Crashed Thread: 4 Dispatch queue: NSOperationQueue 0x713720
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
__TEXT 0000000000001000-0000000000040000 [ 252K] r-x/rwx SM=COW /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
Application Specific Information:
objc_msgSend() selector name: release
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9a45ff7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a45f16c mach_msg + 68
2 com.apple.CoreFoundation 0x9a4e1f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9a4e1541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9a4e0d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9a4e0bbb CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x976d9e2d RunCurrentEventLoopInMode + 259
7 com.apple.HIToolbox 0x976d9bb2 ReceiveNextEventCommon + 526
8 com.apple.HIToolbox 0x976d998d _BlockUntilNextEventMatchingListInModeWithFilter + 92
9 com.apple.AppKit 0x90ffa5a9 _DPSNextEvent + 1602
10 com.apple.AppKit 0x90ff9ad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
11 com.apple.AppKit 0x90fec35c -[NSApplication run] + 727
12 com.apple.AppKit 0x90fd51f8 NSApplicationMain + 1165
13 com.adobe.PDApp 0x00007ad4 0x1000 + 27348
14 com.adobe.PDApp 0x00004075 0x1000 + 12405
15 com.adobe.PDApp 0x00003fa4 0x1000 + 12196
Thread 1:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9a465992 kevent64 + 10
1 libdispatch.dylib 0x93f938bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x93f93556 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 4 Crashed:: Dispatch queue: NSOperationQueue 0x713720
0 libobjc.A.dylib 0x92f1b4ab objc_msgSend + 27
1 libobjc.A.dylib 0x92f1d497 (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 527
2 com.apple.CoreFoundation 0x9a4a5cdf _CFAutoreleasePoolPop + 47
3 com.apple.Foundation 0x9369ac1f -[NSAutoreleasePool release] + 125
4 CCMNative.dylib 0x102677cc HttpCommunicator::getCookies() + 716
5 CCMNative.dylib 0x10267986 HttpCommunicator::sendRequest(std::string, NSString*, bool, bool, NSMutableArray*, bool) + 408
6 CCMNative.dylib 0x10269271 HttpCommunicator::getRemoteFileSize(unsigned long long&) + 485
7 CCMNative.dylib 0x1024e301 DownloadGlobalData::retrieveRemoteFileSize() + 471
8 CCMNative.dylib 0x10258757 FileDownloadManager::getFileSize(unsigned long long&, bool&) + 51
9 CCMNative.dylib 0x1025fc1d DLEFileDownloadHandle::getFileSize(unsigned long long&, bool&) + 39
10 CCMNative.dylib 0x100b4baa ProductSession::prepareNewDownload(std::string&, bool) + 1276
11 CCMNative.dylib 0x100b5422 ProductSession::isDownloadWorkCompleted(std::string&) + 54
12 CCMNative.dylib 0x100bbe65 ProductSession::shouldDownloadAAM(OSXMLParser*) + 731
13 CCMNative.dylib 0x100bc9f5 ProductSession::processAction(OSXMLParser*) + 417
14 CCMNative.dylib 0x100a8cd8 PerformSessionJob(MessageObject const&) + 432
15 CCMNative.dylib 0x10087c9c Applet::executeMethodWithMessage(MessageObject&) + 228
16 CCMNative.dylib 0x1009f18a processMessage + 184
17 com.adobe.PDApp 0x00010c7e 0x1000 + 64638
18 com.adobe.PDApp 0x0000439b 0x1000 + 13211
19 com.adobe.PDApp 0x0000e339 0x1000 + 54073
20 com.apple.CoreFoundation 0x9a4a6f5d __invoking___ + 29
21 com.apple.CoreFoundation 0x9a4a6e2b -[NSInvocation invoke] + 315
22 com.apple.Foundation 0x93737197 -[NSInvocationOperation main] + 217
23 com.apple.Foundation 0x93681fec -[__NSOperationInternal _start:] + 702
24 com.apple.Foundation 0x93681d21 -[NSOperation start] + 71
25 com.apple.Foundation 0x93681c48 __NSOQSchedule_f + 50
26 libdispatch.dylib 0x93f95e21 _dispatch_async_redirect_invoke + 158
27 libdispatch.dylib 0x93f913a6 _dispatch_client_callout + 50
28 libdispatch.dylib 0x93f93467 _dispatch_root_queue_drain + 257
29 libdispatch.dylib 0x93f94732 _dispatch_worker_thread2 + 39
30 libsystem_pthread.dylib 0x9c07fdab _pthread_wqthread + 336
31 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9c082bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x09b5304f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x098e462f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9c082bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x09b5304f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x098e462f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9c082bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x09b5304f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x098e462f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9c082bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x09b5304f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x098e462f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9c081042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x09b53017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x09b6c20e APXGetHostAPI + 2736590
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9c081042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x09b53017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x09ce10c8 APXGetHostAPI + 4264072
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 14:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 15:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 16:
0 libsystem_kernel.dylib 0x9a45ff7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a45f16c mach_msg + 68
2 com.apple.CoreFoundation 0x9a4e1f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9a4e1541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9a4e0d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9a4e0bbb CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x911a3f18 _NSEventThread + 283
7 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 17:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9a45ff7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a45f16c mach_msg + 68
2 com.apple.CoreFoundation 0x9a4e1f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9a4e1541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9a4e0d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9a4e0bbb CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x936e70b5 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x936e6f2e -[NSThread main] + 45
8 com.apple.Foundation 0x936e6e86 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 4 crashed with X86 Thread State (32-bit):
eax: 0x045aede0 ebx: 0x9369abb0 ecx: 0x92f37167 edx: 0x039a7000
edi: 0x00000000 esi: 0x03935000 ebp: 0xb0196358 esp: 0xb0196104
ss: 0x00000023 efl: 0x00010202 eip: 0x92f1b4ab cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 4
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1000 - 0x3ffe3 +com.adobe.PDApp (6.2.112.0 - 6.2.112.0) <8D7B660F-E376-56A8-08E3-C808F17872F6> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
0x48000 - 0x4fffb +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <B711CAA7-29D6-D5CF-CE1B-A611896C8D87> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x570000 - 0x5c4fe7 +com.adobe.ape (3.3.8.19346 - 3.3.8.19346) <0B80F7A7-EC10-A7C7-5E6E-787953553C55> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/adbeapecore
0x3500000 - 0x357dffa com.apple.xquery (1.3.1 - 30) <A9C347CC-0C9F-395F-BB32-1EE803C28FDC> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x35a3000 - 0x35aeffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x3796000 - 0x37bbff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x4100000 - 0x41f6ff3 +AdobePIM.dylib (6.2.112.0 [BuildVersion: 1.0; BuildDate: Tue Jul 31 2012 13:15:01 ] - 6.2.112.0 [BuildVersion: 1.0; BuildDate: Tue Jul 31 2012 13:15:01 ]) <7E9D9196-2A82-C25B-1DDF-4312E706A4BA> /Applications/Utilities/Adobe Application Manager/*/AdobePIM.dylib
0x44d4000 - 0x44d8ffd com.apple.audio.AppleHDAHALPlugIn (2.5.3 - 2.5.3fc1) <DAF7D11D-7AC8-38EA-AE89-903A9C59E1BB> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x989b000 - 0xa7e3fcb +com.adobe.ape.engine (3.3.8.19346 - 3.3.8.19346) <FB642021-E854-27B0-9C15-E3567B4F56B9> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/Libraries/adbeapeengine.bundle/Cont ents/MacOS/adbeapeengine
0xb0d3000 - 0xb183fff ColorSyncDeprecated.dylib (426) <F54DBFF3-3165-3D15-8AE4-37B603502A5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0xbc5b000 - 0xbc69fff libSimplifiedChineseConverter.dylib (61) <6E42E198-9C8D-3F0F-9660-6D9975C2461E> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0xe2e1000 - 0xe2f3ffd libTraditionalChineseConverter.dylib (61) <EFC81138-0455-321B-A93A-F4E9C4A3EB31> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x1007b000 - 0x1032dff3 +CCMNative.dylib (7.0.0.34 [BuildVersion: 1.0; BuildDate: Wed Aug 08 2012 23:21:27 ] - 7.0.0.34 [BuildVersion: 1.0; BuildDate: Wed Aug 08 2012 23:21:27 ]) <BC821C96-C2F4-67C2-D3BB-B62EEA05DC4A> /Applications/Utilities/Adobe Application Manager/*/CCMNative.dylib
0x8fe37000 - 0x8fe69417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90039000 - 0x90046fff com.apple.Librarian (1.2 - 1) <F85681E3-3398-327B-829B-1D8078C38C22> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x90047000 - 0x9004dff7 com.apple.AOSNotification (1.7.0 - 760.3) <63F7E7F8-6FA3-38D3-9907-CDF360CA9354> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x9004e000 - 0x90058ff7 com.apple.DirectoryService.Framework (10.9 - 173.1.1) <D6735614-EF4B-389F-BF99-7D8416A504BA> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x901d8000 - 0x901dafff libquarantine.dylib (71) <EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C> /usr/lib/system/libquarantine.dylib
0x90289000 - 0x902b9ff7 com.apple.CoreServicesInternal (184.8 - 184.8) <88528205-9452-3EEC-BB27-DAAA7EC81E04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
0x902ba000 - 0x9051efff com.apple.CoreData (107 - 481) <F699EC21-57D9-3AE6-A17B-C1D1092780BD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x908a4000 - 0x908a6fff com.apple.securityhi (9.0 - 55005) <51765C73-80D1-33E3-9589-3E88380CE007> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x908a7000 - 0x908dffff com.apple.LDAPFramework (2.4.28 - 194.5) <0C42A932-15E8-3CD1-AC35-1DF7D41B25A2> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x908e0000 - 0x909b9ff6 com.apple.QuickLookUIFramework (5.0 - 622.3) <41D10880-AD68-3DE3-94F0-4CA9F44EBD5B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
0x909ba000 - 0x90a4cffe libsystem_c.dylib (997.1.1) <D06FD754-8CE3-3EB7-BE05-2EF939BBE05F> /usr/lib/system/libsystem_c.dylib
0x90a4d000 - 0x90a56fff com.apple.DiskArbitration (2.6 - 2.6) <6379523D-3196-370C-AE4A-8EA586E36909> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90a57000 - 0x90a63ffe libkxld.dylib (2422.1.72) <F9B35FA5-C936-3286-A055-2B0780A674AC> /usr/lib/system/libkxld.dylib
0x90a64000 - 0x90d56ff8 com.apple.CoreImage (9.0.54) <D7BC3E53-EF5B-3A14-8808-8D45EE505B48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x90d57000 - 0x90d58fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x90d59000 - 0x90d87ff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x90d88000 - 0x90da5ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x90da6000 - 0x90ea4fff libJP2.dylib (1038) <EE0B9985-625D-39E6-B425-03FB75BA2594> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
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0Ellewolff have you tried removing and reinstalling the Creative Cloud Desktop application?
-
Adobe Application Manager quit unexpectedly and won't reopen
When I try to download a program (that I paid for) the application manager opens, immediately closes, and says "Adobe Application Manager quit enexpectedly". When I click on "Reopen" it does the same thing again. How do I download the program? (My operating system is Mac OSX 10.9.1)
uninistall aam and then reinstall it.
if you're a cc subscriber, http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774 -
Downloaded OS X 10.9.4 so I could use the latest version of Muse, but every time I start the download Adobe application manager quits?
Ok
ส่งจาก iPad ของฉัน
ณ 26 ก.ค. 2557 เวลา 18:00 "Yarbo" <[email protected]> เขียน:
Updated to 10.9.4 so I could update Muse to the latest version but every time I try to download it Adobe Application Manager quits
created by Yarbo in Creative Cloud Download & Install - View the full discussion
Downloaded OS X 10.9.4 so I could use the latest version of Muse, but every time I start the download Adobe application manager quits?
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Please help! I am on a MAC and I can't get past it saying Adobe Application Manager quite unexpectantly. It gives me the options of "OK", "Re-open" or "Quit". I have tried all of them and they all get me no where!
Please refer to :
Troubleshoot Creative Cloud download and install issues
Troubleshoot CCM Applet installation and download
InDesign trial download - Adobe Applications manager keeps quitting unexpectedly.
You can download directly if using a different browser also fails.if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/adobe-cc-direct-download-links.html and activate with your serial number. if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies. The most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com), failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com.
Regards
Rajshree -
Why did Adobe Application Manager quit unexpectantly during InDesign download?
Why did Adobe Application Manager quit unexpectantly during InDesign download?
Ellewolff have you tried removing and reinstalling the Creative Cloud Desktop application?
-
Adobe Application Manager quits
When I download and try to open Adobe Application Manager it quits before opening. I am uable to download Adobe Applications as a result. I there a solution?
Here's a troubleshooting document for problems with updating and Adobe Application Manager:
http://helpx.adobe.com/creative-suite/kb/troubleshoot-update-issues-cs5-cs5.html -
Adobe Application Manager Quits Unexpectedly
When installing an application the following error shows:
Process: PDApp [576] Path: /Applications/Utilities/Adobe Application Manager/*/AdChrisJamesCognett what steps have you taken to resolve the difficulties you are experiencing with the Adobe Application Manager? Also which version of Mac OS are you using?
-
Please help!
Hi, have u tried to reboot the system? Does this happens all the time?
Regards,
Martin Benes -
OS X Adobe Application Manager Crashes When
I am on OS X 10.9.2. When downloading the free trial from Adobe site, Application Manager briefly opens, and then crashes with an error box saying "Adobe Application Manager quit unexpectedly." Any ideas? I'll try to reinstall the App Manager and see what happens.
crunch,
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up -
Adobe Application Manager will be crashed
When I start up Adobe Application Manager on my Yosemite machine he will be crashed.
After a few seconds he gives a problem report messages and says that Adobe Application Manager quit unexpectedly.
I have tried to reinstall the application for the adobe website but it's don't work.
I hope anybody knows what the problem is and will help me.
Friendly regards and thanks in advance.Hi Jeff A Wright,
Here are the problem report details. I hope you can help me.
Process: PDApp [620]
Path: /Users/USER/*/PDApp.app/Contents/MacOS/PDApp
Identifier: com.adobe.PDApp
Version: 9.0.0.24 (9.0.0.24)
Code Type: X86 (Native)
Parent Process: Install [606]
Responsible: Install [606]
User ID: 501
Date/Time: 2015-03-07 19:21:35.438 +0100
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: 0D1B3878-8E87-6981-2072-7EDF3271C77A
Time Awake Since Boot: 410 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
*** error for object 0x242f10: pointer being freed was not allocated
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9c34c69a __pthread_kill + 10
1 libsystem_pthread.dylib 0x96fd3f19 pthread_kill + 101
2 libsystem_c.dylib 0x91290eee abort + 156
3 libsystem_malloc.dylib 0x9294eeb9 free + 428
4 com.apple.CoreServices.CarbonCore 0x96c17bd3 DisposePtr + 21
5 com.apple.DesktopVideoOut 0x096578c0 DVOClose + 160
6 com.apple.CoreServices.CarbonCore 0x96cfa8d0 callComponentStorage_44 + 25
7 com.apple.CoreServices.CarbonCore 0x96ce80b9 CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 45
8 com.apple.CoreServices.CarbonCore 0x96ce80fd CallComponentFunctionWithStorageProcInfo + 31
9 com.apple.DesktopVideoOut 0x0965751c DVOComponentDispatch + 98
10 com.apple.CoreServices.CarbonCore 0x96c57828 CallComponent + 190
11 com.apple.CoreServices.CarbonCore 0x96c5787c CallComponentDispatch + 29
12 com.apple.CoreServices.CarbonCore 0x96cf89ca CallComponentClose + 43
13 com.apple.CoreServices.CarbonCore 0x96c56a6f CloseComponentInternal(ComponentInstanceRecord*) + 101
14 com.apple.CoreServices.CarbonCore 0x96c57450 OpenAComponent + 549
15 com.apple.CoreServices.CarbonCore 0x96c57223 OpenComponent + 24
16 com.apple.CoreServices.CarbonCore 0x96c57832 CallComponent + 200
17 com.apple.CoreServices.CarbonCore 0x96c5787c CallComponentDispatch + 29
18 com.apple.CoreServices.CarbonCore 0x96cf8a26 CallComponentVersion + 37
19 com.apple.CoreServices.CarbonCore 0x96c56ba3 getComponentVersion(RegisteredComponent*) + 163
20 com.apple.CoreServices.CarbonCore 0x96c53bb2 DestroyOlder(RegisteredComponent*, long) + 136
21 com.apple.CoreServices.CarbonCore 0x96c53aae RegisterComponentResourcePtr + 679
22 com.apple.CoreServices.CarbonCore 0x96c4dbe9 registerSystemComponents + 879
23 com.apple.CoreServices.CarbonCore 0x96c56495 FindNextComponentInternal(ComponentRecord*, ComponentDescription*, unsigned long) + 63
24 com.apple.CoreServices.CarbonCore 0x96c56c6e FindNextComponent + 55
25 com.apple.QuickTime 0x996be371 EnterMovies_priv + 541
26 com.adobe.ape.engine 0x0721fd7c APXGetHostAPI + 1910220
27 com.adobe.ape.engine 0x070c3ce5 APXGetHostAPI + 484661
28 com.adobe.ape.engine 0x074f0a5c SWFLPlayer_Initialize + 43196
29 com.adobe.ape.engine 0x074eb01a SWFLPlayer_Initialize + 20090
30 com.adobe.ape 0x05e815ef APEStreamWrite + 115487
31 com.adobe.ape 0x05e7f689 APEStreamWrite + 107449
32 com.adobe.ape 0x05e83124 APEStreamWrite + 122452
33 com.adobe.ape 0x05e79e65 APEStreamWrite + 84885
34 com.adobe.ape 0x05e63843 APEPlayerFromStageHIView + 595
35 com.adobe.PDApp 0x00007621 0x1000 + 26145
36 com.adobe.PDApp 0x0000f1a4 0x1000 + 57764
37 com.adobe.PDApp 0x000048b6 0x1000 + 14518
38 com.apple.Foundation 0x916c9213 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 50
39 com.apple.CoreFoundation 0x93590714 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
40 com.apple.CoreFoundation 0x93471451 _CFXNotificationPost + 3713
41 com.apple.Foundation 0x916b7134 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
42 com.apple.AppKit 0x905d4638 -[NSApplication _postDidFinishNotification] + 365
43 com.apple.AppKit 0x905d4328 -[NSApplication _sendFinishLaunchingNotification] + 239
44 com.apple.AppKit 0x905d0add -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 827
45 com.apple.AppKit 0x905d03aa -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 277
46 libobjc.A.dylib 0x96519119 -[NSObject performSelector:withObject:withObject:] + 84
47 com.apple.Foundation 0x916d86a7 __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke + 118
48 com.apple.Foundation 0x916d81df -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 451
49 com.apple.Foundation 0x916d7fd4 _NSAppleEventManagerGenericHandler + 211
50 com.apple.AE 0x964ea8c2 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 583
51 com.apple.AE 0x964b6a37 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
52 com.apple.AE 0x964b692a aeProcessAppleEvent + 313
53 com.apple.HIToolbox 0x9299e611 AEProcessAppleEvent + 55
54 com.apple.AppKit 0x905cc9b2 _DPSNextEvent + 2663
55 com.apple.AppKit 0x905cba71 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 186
56 com.apple.AppKit 0x905be02c -[NSApplication run] + 907
57 com.apple.AppKit 0x905a73f0 NSApplicationMain + 2082
58 com.adobe.PDApp 0x000069c4 0x1000 + 22980
59 com.adobe.PDApp 0x00002a05 0x1000 + 6661
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9c34d8ce kevent64 + 10
1 libdispatch.dylib 0x91ce973f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x91ce93a2 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x9c34ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96fd22b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x96fcfe2e start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9c34ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96fd22b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x96fcfe2e start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9c34ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96fd22b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x96fcfe2e start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9c34ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96fd22b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x96fcfe2e start_wqthread + 30
Thread 6:
Thread 7:
0 libsystem_kernel.dylib 0x9c34c512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96fd2a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x96fd61c0 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x072d089f APXGetHostAPI + 2633967
4 com.adobe.ape.engine 0x07061d9f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x072d098e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x072d09f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x072d0b16 APXGetHostAPI + 2634598
8 libsystem_pthread.dylib 0x96fd1e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x96fd1d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x96fcfe52 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9c34c512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96fd2a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x96fd61c0 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x072d089f APXGetHostAPI + 2633967
4 com.adobe.ape.engine 0x07061d9f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x072d098e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x072d09f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x072d0b16 APXGetHostAPI + 2634598
8 libsystem_pthread.dylib 0x96fd1e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x96fd1d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x96fcfe52 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9c34c512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96fd2a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x96fd61c0 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x072d089f APXGetHostAPI + 2633967
4 com.adobe.ape.engine 0x07061d9f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x072d098e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x072d09f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x072d0b16 APXGetHostAPI + 2634598
8 libsystem_pthread.dylib 0x96fd1e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x96fd1d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x96fcfe52 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9c34c512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96fd2a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x96fd61c0 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x072d089f APXGetHostAPI + 2633967
4 com.adobe.ape.engine 0x07061d9f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x072d098e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x072d09f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x072d0b16 APXGetHostAPI + 2634598
8 libsystem_pthread.dylib 0x96fd1e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x96fd1d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x96fcfe52 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9294ed1b ecx: 0xbfffddcc edx: 0x00000000
edi: 0xa0ac81d4 esi: 0x00000006 ebp: 0xbfffdde8 esp: 0xbfffddcc
ss: 0x00000023 efl: 0x00000206 eip: 0x9c34c69a cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xa0510a00
Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i5, 2.66 GHz, 4 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40U9B0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub
USB Device: CanoScan
USB Device: IR Receiver
USB Device: Built-in iSight
USB Device: Hub
USB Device: DYMO LabelWriter 450
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
Thunderbolt Bus: -
I have a Windows PC - OS: Win 7 Home Premium, SP1
I recently had to have my hard drive replaced and, as result, had to reinstall the Adobe products I own: Acrobat 10, Premiere Elements & Photoshop 9
I assume as part of reinstalling the software the Adobe Application Manager was installed as well - regardless, it indicates 'updates are available' -- however when I open the updater I am receiving the error message:
'There was an error downloading this update. Please quit and try again later'
The full message is as follows:
'Adobe Photoshop Elements 9.0.3 Update
There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.5 Update
There was an error downloading this update. Please quit and try again later.
Premiere Elements 9.0.1 Updater
There was an error downloading this update. Please quit and try again later.'
Please advise!! thank you kindly
(secondary problem: whenever I open Elements or Photoshop and I am asked to log in with my Adobe ID, I get the error message 'Error. Photoshop.com services are currently unavailable. Please try again later or check your network connections. Error 400'. Now I know photoshop.com was replaced with Revel - but why is it consistently giving me the same error message? shouldn't it be updated by now or, specifically, is this indicative of a different problem when I attempt to login with my Adobe ID??)
thank you so much for any help provided!!I don't know why you are getting these errors. Try downloading & installing the updates manually from http://www.adobe.com/downloads/updates.html
-
My Bridge CC opens in a locked mode - I cannot make any changes (dump cache) - it says "other instances of Adobe Application Manager are running, which must be closed." I have to force quit Bridge to get out of it. I tried to uninstall Bridge and re-install it but it did the same thing. Any ideas where to go next?
The fact that I uninstalled Bridge and reloaded it has me concerned as to what to do next.?You need to force quit all other (real or fake) instances of the Application Manager. Instructions differ between Mac or Win.
A lot more information about your hardware and software is needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
a screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Trying to install my first CC product the Adobe application manager keeps quitting unexpactedly, how can I fix that and downlaod my products? thanks
Hi Yaniv,
Would request you to share a screen shot of the error along with the system information so that we can proceed with the correct troubleshooting steps.
Cheers,
Kartikay Sharma -
Hey, I am getting an error in updating with 'Adobe Application Manager' "There was an error downloading this update. Please quit and try again later." Anyone able to help? Tried restarting etc. No avail.
I am running Adobe CS5 on my new laptop. Any help would be great.@them,
I'm just a user like you who volunteers my time here. Your technical question requires the response from a support engineer.
I do sincerely think you'll get a better response by asking in the Downloading, Installing, Setup forum which I referenced in post #3. They have support engineers who monitor that forum for these kind of issues. This forum can only deal with general issues. Sorry.
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