Adobe Application Manager says InDesign is up to date, but it's not installed?

I had a trial version of InDesign and Illustrator, and the application manager insists that both are up to date, so I cannot install them. However, neither of these programs are installed on my computer anymore. How can I fix this?
Thank you!

Did you run the uninstallers for InDesign and Illustrator? Just deleting or dragging the applications to the Trash will not remove them.
On Windows uninstall from the Control Panel. On Mac OS X uninstall from Applications > Utilities > Adobe Installers.
If you have uninstalled then run the Adobe Cleaner Tool which you can download from here http://www.adobe.com/support/contact/cscleanertool.html. Have it just cleanup InDesign and Illustrator.

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The adobe application manager, says the PS is up to date, yet it's not on my computer.

the adobe application manager, says the PS is up to date, yet it's not on my computer.

Run the Creative Suite Cleaner Tool, try again.
Mylenium

Adobe Application Manager says Lightroom is installed. Its not.

I have been migrating my apps to a new drive and now I cant install Lightroom couse Adobe Application Manager says Lightroom is installed allready. What to do???

We have to Re-name the OOBE folder and so we will be able to install the software from AAM, once it is installed we can undo the OOBE folder.
Mac HD> Application support > Adobe> OOBE
For 32 bit : C:\Program Files > Common Files > Adobe\ OOBE
For 64 bit: C:\Program Files( X 86) > Common Files > Adobe\ OOBE
You can re-name the OOBE folder as OOBE.old.
Note: Please don't forget the Re-name the OOBE.old as OOBE once the software is installed.

How to update Photoshop CC? C Cloud says I'm up to date -- but I'm not!

Creative Cloud says all apps are up to date. But Photoshop CC is only version 14.0, not 14.2.
In PS if I check for updates, Adobe Application Manager says all apps are up-to-date.
Online chat help today had me reinstall Adobe Application Manager and Creative Cloud. Did not help.
Running on Windows 8.1 Update 1.
How can I get Photoshop CC to update??

Mylenium,
Following a suggestion on the Creative Cloud forum ( leading to this: CC desktop lists applications as "Up to Date" when not installed ) I uninstalled Creative Cloud and Photoshop CC, then installed Adobe Application Manager and Creative Cloud. From Creative Cloud installed PS CC. It worked, now up to date.
Luckily I did not have to go the whole CC Cleaner route, however, it's good to know it's there just in case.
Thanks for helping,
Mark

How do I install purchased apps on ipad2? It says I have purchased the apps but they are not installed.

I have just purchased an ipad2 and purchased 2 apps. This is my first ipad. The ipad says I have purchased these apps but they are not installed. I don't know how to install them. Also I can only see them if I go to either the app store or the game center and click on purchased. I would like them to show up on screen that shows when I open the ipad but maybe that only happens when they are installed?

Did you purchase them directly on the iPad or on your computer's iTunes ? If on your iPad in the App Store app then have you checked to see if they are on a different homescreen by swiping the homescreen to the left ? If they are on a different screen, and there are spaces on the first homescreen then you can move them :
Touch and hold any icon for a couple of seconds until the icons jiggle .
Arrange the icons by dragging them (don't drag too quickly). You can't leave gaps between icons on a page
to move them to a different screen drag them (not too quickly) and then hold them so that they are overhanging the edge of the screen - after a couple of seconds or so the display should change to the next/previous screen (depending on which edge you are holding it) and you can then place the icon.
Press the Home button to save your arrangement.
If you downloaded them on your computer then you can either connect your iPad to your computer and sync them across, or go into the App Store app on the iPad and re-download them via the Purchased tab (http://support.apple.com/kb/HT2519)
You can download a copy of the iPad manual from here http://support.apple.com/manuals/#ipad

Adobe Application Manager says Update Failed and the patch is not applicable for me. PLEASE HELP!

As the title said, that's my dilemma. I have the OS X Yosemite update (worst mistake of my life) on the iMac. Photoshop CS6 was acting much slower and crashed a couple of times, so I tried to update it. However the Adobe Application Manager was uncooperative and said that the update failed. If there are any other things you need to know in order to fix the problem, tell me. Just please, please HELP ME.

which update are you trying to install? What is the current version you have?
Keeping Photoshop is Up-To-Date: http://adobe.ly/PS-Up-To-Date

Adobe Application Manager says Acrobat is full intstalled and up-to-date when it has been removed

Due to crashing problems when working on PDFs with comments I decided to de-install and them re-install again. BUT since removeing it Adobe Application Manager is still showing it as fully instaled and up-to-date. How do I sort this out?

Run the cleaner tool and try again:
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium

Adobe Application Manager says its up to date but

Hi,
I have just purchased a subscription with Adobe. I have installed the application manager. I installed acrobat pro but I noticed that photoshop, indesign, illustrator and premire pro CS6 family says up to date. There are no icons or applications downloaded to my computer. Is there a way to reset this application manager so I can instal and launch these applications? I'm also using a mac computer.

http://helpx.adobe.com/creative-suite/kb/troubleshoot-update-issues-cs5-cs5.html#main_AAM_ says_no_updates_are_available

Adobe Application manager says I have already installed programs when that is not true

Hi there,
I have a CS6 subscription, and whenever I try to download and set up an application, it says that the program is already installed on two computers. Which is not true as I am going for the first install of that program.
I just spent an hour waiting for InDesign CS6 to download and install, and now I cannot start using it as it says it is already on two computers. AIt would be good to get the warning saying the program is already set up on two computers BEFORE I wait an hour for the program to download and install.
Online chat is not available and the phone number on the website is for the USA. I am in Australia.
How can I get help to solve this problem? I have NOT installed InDesign CS6 before, so how can the Application Manager think I have already installed it twice?
What is wrong with the application manager or my subscription? I am paying monthly to get access to CS6 programs and I am just getting error messages after a long wait.
Very frustrating.

Sam if you are receiving the message that the software has already been activated on two other computers then please choose the deactivate all option. You can then activate on your computer and then reactivate or activate on another computer.

Adobe Application Manager -says it's counterfeit and it's not.

when trying to launch my Application manager, I get this message:
"Adobe Genuine Software Validation Failure. The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit."
what should i do?

Sorry for any frustration, VegasVows.
Please see this article for help resolving this issue: http://helpx.adobe.com/x-productkb/global/digital-certificate-revoked-aam.html

Adobe Applications manager says it's a counterfeit program

Windows Vista PC, Creative Cloud. I've been able to install programs in the past, but I am trying to install a new one right now and it says that authentication failed and that it appears to be a counterfeit program. Please help.

I have a similar issue; atttempted to updatethe application manager (Winows 7) received a message saying it was counterfit-do not know where/how to locate the file to uninstall it so I can install it. Help

When I launch Firefox, Adobe Update says Reader is out of date, but it is not.

I don't even use the Adobe Reader plugin, since, on a Mac, it doesn't work anyway. I use Firefox PDF Plugin, instead. But, when I launch Firefox, Adobe Update launches and tells me that Adobe Reader is out of date. When I launch Adobe Reader and check for updates, it says that it's up to date. I wouldn't care if it just happened once, but it continues to happen, at least once a day. It's very annoying. How do I get it to stop, since it's wrong, anyway?
Mac OS X 10.5.8
Firefox 3.6.13 (Adobe Reader plugin not installed)
Firefox PDF Plugin 1.1.3
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There seems to be a SEVERE lack of information on this issue and evidently no one is doing anything about it.
The available info simply leads you in circles.

My ipod says it's up to date, but it's not and I can't update/restore

Itunes updated to 7.0.2 and I can load up my own CDs onto my ipod nano. I can buy new tunes on the internet and they load into my itunes library but the purchased tunes don't load onto my ipod - I keep getting a error message that my ipod software is out of date. I've tried uninstalling itunes but keep having the same problem. My ipod preferences page tells me I have software version 5.1 on the ipod. I can see the buttons for update/restore, but this whole section is grayed out and the buttons don't work. What can I do?

When you come back, try this.
Click on control panel/admin tools/computer management/disk management/right click on the iPod to re-assign the drive letter.
Choose something lower down the alphabet, say 'M' or something similar.
The iPod can be confused by any other storage devices assigned a similar drive letter even though they may not connected at the same time.
If the device manager is empty, see this: iPod not appearing in Windows device manager.
It's a long shot but worth a try.

Apple Software Update says I'm up-to-date but I'm not.

Over the summer I downloaded a beta of an iTunes program for Mac. Eventually that program expired so I needed to download the real iTunes. I did, and it was fine up until about a week ago. I was told that I needed to update my iTunes. I said, yes, Download the new iTunes but Apple Software Update says i'm up to date! I think it's because I don't have my original iTunes anymore? How can I make it so that it recogznies my application again? Also, my screensaver for iTunes Album Art claims it can't find my library now? What should I do?

"Download the new iTunes but Apple Software Update says i'm up to date!"
And?
You downloaded the newest iTunes so you are up to date.

E61, Updater says it's up to date, but it's not!

Hello, so I purchased a Nokia E61, unlocked, sim free, the code is: 0538289, this is the code everybody seems to have a problem with updating. As some of you know, the Updater believes the 1.06****** is up to date, but we all know there is a 2.****** available, why isn't this code supported, will it be temporary? should I go ahead and return the E61 from where I bought it?
I mean, I don't mind waiting a month or so as long as I can start updating like EVERYONE ELSE, but if Nokia won't let me update this phone for good, then I don't want it, can ANYBODY please shed some light...
Thank you

18-Oct-2006
08:14 PM
jericho2550 wrote:
are you sure Ray? I just need to be sure it will eventually come out, and not be stuck with this Firmware forever, so everybody can confirm this is a legit code phone? It's not something that was bought from a service provider and re-flashed?
The code is legitimate, as for Nokia releasing v2.x for it, I couldn't say as I do not know.
18-Oct-2006
08:14 PM
jericho2550 wrote:
I read somewhere that's what some sellers do, they buy a leftover batch from providers, for example Orange, and then they re-flash the software to make it seem it's an unlocked phone, now when you wanna upgrade it, the updater says there is no update, because that code belongs to the batch of phones that Orange owns and they don't allow upgrades unless you do it through them, are we dealing with this case or are we safe?
This could happen and has happened before, however in 99% of the cases on this board are when people upgrade and they lose their language, usually their handset was from another market and the updater restored the original configuration. These handsets are usually bought in bulk from a cheaper market, modified then resold to the unsuspecting or people who don't want to pay the legitimate price.
First use the search to see if your question has already been answered...
Secondly I will not knowingly assist in breaking the forum rules.
My information is always changing, what I post at the time is usually true.

Adobe Application Manager says InDesign is up to date, but it's not installed?

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