Adobe Application Manager Stopped working

I have had the same problem as in many discussions, in which there seems to be few solutions. My AAM stopped working no specific error, I followed the idea of uninstalling all my creative cloud apps and started again only to have the AAM do exactly the same thing once downloaded and installed , now I have a paid subscription and no apps. Now when i click on AAM exe download file I get , "we've encountered the following issues: Installer failed to initialize. Please download Adobe Support Advisor to detect problem." I have found this and will try to see if int gives any further information. It seems I have the AAM exe file somewhere but now cant find it.
My system is Windows XP SP3.I have used the Adobe cleaner.

Hi Jeff,
Cannot find a summary section of the two logs of the apps I have just tried to update today, however I did a, find "error", and the following showed up;
Indesign, (none are todays date though)
02/09/13 19:13:32:078 | [ERROR] |  | OOBE | DE |  |  |  | 3356 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\InDesign\Version 8.0\en_US\Extensions". Error 145 The directory is not empty.(Seq 227)
02/09/13 19:13:32:078 | [WARN] |  | OOBE | DE |  |  |  | 3356 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 227)
02/09/13 19:13:32:078 | [ERROR] |  | OOBE | DE |  |  |  | 3356 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\InDesign\Version 8.0\en_US". Error 145 The directory is not empty.(Seq 228)
02/09/13 19:13:32:078 | [WARN] |  | OOBE | DE |  |  |  | 3356 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 228)
02/09/13 19:13:32:078 | [ERROR] |  | OOBE | DE |  |  |  | 3356 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\InDesign\Version 8.0". Error 145 The directory is not empty.(Seq 229)
02/09/13 19:13:36:062 | [ERROR] |  | OOBE | DE |  |  |  | 272 | DF037: Unable to delete directory "C:\Documents and Settings\Reception\Application Data\Adobe\Extension Manager CS6\Mxi Flag". Error 145 The directory is not empty.(Seq 13)
02/09/13 19:15:05:312 | [WARN] |  | OOBE | DE |  |  |  | 272 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 9543)
02/09/13 19:15:05:328 | [WARN] |  | OOBE | DE |  |  |  | 272 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 9545)
02/09/13 19:17:17:906 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe\ssc\AMT". Error 145 The directory is not empty.(Seq 1)
02/09/13 19:17:17:906 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
02/09/13 19:17:17:906 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe\ssc". Error 145 The directory is not empty.(Seq 2)
02/09/13 19:17:17:906 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
02/09/13 19:17:17:906 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe\PSE10STIInstaller\Adobe\AdobePatchFiles". Error 145 The directory is not empty.(Seq 3)
02/09/13 19:17:17:906 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3)
02/09/13 19:17:17:906 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe\PSE10STIInstaller\Adobe". Error 145 The directory is not empty.(Seq 4)
02/09/13 19:17:17:906 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
02/09/13 19:17:17:906 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.(Seq 5)
02/09/13 19:17:17:906 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
02/09/13 19:17:17:921 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe". Error 145 The directory is not empty.(Seq 6)
02/09/13 19:17:17:921 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
02/09/13 19:17:17:921 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\Reception\Application Data\Adobe\Extension Manager CS6\Mxi Flag". Error 145 The directory is not empty.(Seq 7)
02/09/13 19:17:17:921 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
02/09/13 19:17:17:921 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\InDesign\Version 8.0\en_US\Extensions". Error 145 The directory is not empty.(Seq 8)
02/09/13 19:17:17:921 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
02/09/13 19:17:17:921 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\InDesign\Version 8.0\en_US". Error 145 The directory is not empty.(Seq 9)
02/09/13 19:17:17:921 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
02/09/13 19:17:17:921 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\InDesign\Version 8.0". Error 145 The directory is not empty.(Seq 10)
02/09/13 19:17:17:921 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
02/09/13 19:17:17:921 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\CameraRaw\LensProfiles\1.0\Nikon". Error 145 The directory is not empty.(Seq 11)
02/09/13 19:17:17:921 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
02/09/13 19:17:17:921 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\CameraRaw\LensProfiles\1.0". Error 145 The directory is not empty.(Seq 12)
02/09/13 19:17:17:921 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
02/09/13 19:17:17:921 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\CameraRaw\LensProfiles". Error 145 The directory is not empty.(Seq 13)
02/09/13 19:17:17:921 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
02/09/13 19:17:17:921 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\CameraRaw\CameraProfiles\Camera". Error 145 The directory is not empty.(Seq 14)
02/09/13 19:17:17:921 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
02/09/13 19:17:17:937 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\CameraRaw\CameraProfiles\Adobe Standard". Error 145 The directory is not empty.(Seq 15)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
02/09/13 19:17:17:937 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\CameraRaw\CameraProfiles". Error 145 The directory is not empty.(Seq 16)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
02/09/13 19:17:17:937 | [ERROR] |  | OOBE | DE |  |  |  | 2820 | DF037: Unable to delete directory "C:\Documents and Settings\All Users\Application Data\Adobe\CameraRaw". Error 145 The directory is not empty.(Seq 17)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 18)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 19)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 20)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 21)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 22)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 23)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 24)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 25)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 26)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 27)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 28)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 29)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 30)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 31)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 32)
02/09/13 19:17:17:937 | [WARN] |  | OOBE | DE |  |  |  | 2820 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 33)
02/09/13 19:17:43:531 | [INFO] |  | OOBE | DE |  |  |  | 1480 | Exit Code: 0 - No error.
Fireworks(also none at todays dates)
02/14/13 18:39:41:828 | [ERROR] |  | OOBE | DE |  |  |  | 5636 | DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp10671713" Error 5 Access is denied.(Seq 50)
02/14/13 18:39:41:828 | [ERROR] |  | OOBE | DE |  |  |  | 5636 | DW063: Error committing command ARKDeleteFileCommand(Seq 50)
02/14/13 18:41:20:765 | [INFO] |  | OOBE | DE |  |  |  | 2276 | Exit Code: 0 - No error.
Thes are all previos dtaes I have tried to update I presume. Should I just delete the data in the specified directories for indesign? Don't know what the fireworks erros mean!!

Similar Messages

  • Adobe application manager not working properly

    First, If I'm in the wrong forum, please let me know and I'll re-create this entry in a better location. 
    I've been a user of Elements 10 since it came out but now with my new camera I would like to try Elements 13.  It was a struggle, but I finally was able to install the trial package but I can not launch elements 13 because the Adobe Application Manager refuses to connect and authenticate. 
    I went through this thread for help:  https://forums.adobe.com/thread/1098435
    and it lead me to some additional information below.
    And followed these steps under troubleshooting connection issues found here:  http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    All of them worked just fine indicating that in theory, I should have NO problems connecting to Adobe.  However, that is not the case and I can not access the site that allows me to try or use the software....  The software manager just sits and spins its wheels so to speak.
    Now, the funny thing, if I type in the WRONG password for my adobe ID, the application manager software immediately comes back and says that I've entered the wrong information.  That tells me the application manager is connecting to where it should.  As a last resort, I have even tried turning off my firewall and still no luck.  Is there anything else I can try?  There would be NO point in buying the software since I would still be stuck not being able to use it. Or anyother Adobe software for that fact.
    Cheers
    David

    Jeff,  
    First of all, Merry Christmas.
    Now, an update.  Elements / Photoshop 13 installed just fine on the my Mini Mac.    My PC has been running since day one (four or fives years now without a complete re-do.) and this seemed as good as time as any to install a factory fresh copy of Windows 7. Who knows how many programs etc.. have been installed / uninstalled etc.. over the past several years and now its complete. Mostly...   Fresh Windows install, All updates installed, latest video drivers drivers and anti-virus installed, google Chrome installed.  I had no issues installing Adobe Photoshop Elements after that.  Again, I have to say its very sad it comes to this extreme measure, but I really and truly do appreciate you taking the time to help me with this issue.
    Cheers
    D

  • Creative cloud desktop application manager stopped working

    I've been using CC for about 6 months with no problems. However, after updating Adobe Acrobat, the CC desktop app manager stopped working. I tried reinstalling it, and then running the Creative Cloud set-up, but that didn't work either. It looks like it's trying and then the set-up just stops. Nothing. No error message. Just won't work. I'm using Windows 7 Professional.

    uninstall, clean per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 and then reinstall, Download Adobe Creative Cloud apps | Free Adobe CC trial

  • Application Manager stopped working

    The error message it says: UNABLE TO CONNECT TO ADOBE SERVER. RETRY.
    I tried in two computers in two different locations and the message is the same.
    And please do not tell me that is the firewall or something like that, because I haven't change anything in my computers (workplace and home).

    Well... as I said nothing changed in my computers. Both are running Windows 64 b. One Windows 7 and the other one Windows 8. Nothing have changed... just Adobe Application Manager says in both that is UNABLE TO CONNECT TO THE SERVER.
    I have seen more people today with similar issues and no conclusive answer from Adobe.

  • Adobe Application Manager stops responding

    I've just bought Premiere Pro. I've downloaded the Application Manager, but whenever I try to open it it stops responding and I have to force quit the program. I'm on a MacBook Pro. Has anyone else had problems with this?

    Hi,
    Could you please try renaming OOBE Folder from this location and try launching AAM.
    ~/Library/Application Support/Adobe
    In case if it doesnt work then please try creating Another Admin User Account and see if AAM works there or not.
    Please let us know if it helps.
    Regards,
    Abhijit

  • Adobe Application Manager. Error: Updates could not be applied. You are already running the Adobe...

    Hi Guys
    I am having a rather frustrating issue with my Photoshop CS6. I have been trying to run the updates for hours now as my Photoshop CS6 is slow and unresponsive. I have an i7 Mac and 16GB of RAM. it should not be slow.
    Anyway.
    I keep getting this error each time I try to run the updates.
    I have:
    Restarted
    Repaired permissions
    Reinstalled Adobe Applications Manager
    Nothing works.
    Pulling my hair out.

    I have even tried manually downloading the update DMGs and doing it that way but the error persists.

  • Help with updating and Adobe Application Manager (Max OS X)

    Hi,
    I am a resent new customer of the cloud (student and teachers) service. I have started encounter some minor but kind of annoying technical problems. Before I registered for a cloud account I was running the Adobe Master Collection (trial) version on my MacBook Pro (Mac OS X 10.8.2). I successfully completed the registration to cloud and began to download and updated the app's. It went fine, until I came across a small little problem with Premier Pro. I was trying to import a few *.MOV files for a uni video that I have to do over Xmas.
    Instead of spending time trying to figure out the problem I decide to uninstall and download/install all of the app on the my cloud hub, just incase it was something to so with my pervious installations. I couldn't directly re-download the apps via the cloud hub, so I had to re-download another trial version. However, now I can not get the Adobe Application Manager to work, I keep saying "Download Error, Please try again" I have tried it load of time, but keep getting the same message.
    Please Help,
    Damien

    Moshpit84 did you utilize the uninstallers located in Applications/Utilities/Adobe Installers to remove your installation of Premiere Pro?  Also what version of the Adobe Application Manager are you currently using?

  • Adobe Bridge (CS6) Stopped Working & Application Manager Fails No Matter What

    Adobe Bridge (CS6) Stopped Working & Application Manager Fails No Matter What I do.
    I have uninsalled, ran the cleaner, installed, and Bridge will not open, Application manager will not run.
    It
    Win 7 x64 Pro
    CS6
    Thanks

    Good luck with that, and don't forget to deactivate CS6. 
    My system is slowing down after nearly two years, and I am dreading a reinstall - there always seems to be something you have forgotten!  What really worries me is what happens to existing raid0 arrays seeing as the mainboard needs drivers.   They are backed up, but I just don't trust a single level backup, and will have to add a further 3Tb of drive space to make a straight copy of the raid0 arrays.  I also like the idea of Windows 8.1, but dread finding out that the drivers don't work!
    The Premiere Pro hardware forum is the perfect place to ask about stuff like that.  Harm, Bill, Erik etc. are super clued up on such things, so I shall run my concerns past them before committing. 
    So I wish you good luck again, and I know you'll make a plan before going ahead with it.

  • Installation Error: "Adobe Application Manager has stopped working"

    Alright, so I did about 4/5 hours of googling and searching and trial&error, and FINALLY got passed the issue of a "pending machine restart" at the beginning of the Adobe Installer's work. (All explained http://forums.adobe.com/thread/872455?tstart=0.)
    The issue with the Application Manager is what is stopping me now.
    Once it gets to about 3/4 through the installation, a 'Microsoft Windows' window pops up stating "Adobe Application Manager has stopped working". It searches for a solution, finds not, and gives me no choice but to "Close Program".
    Don't know how to fix this... please help. I've been searching for nearly 3 hours now trying anything I can find or think of doing. If you have had a similar situation or even a suggestion, please let me in on it! Thank you all very much!
    -Rebecca   

    I'm not even sure what it was downloaded to. Should I delete the application
    manager and the download it again with ie to see if it works then? And if
    not, try it again only with Firefox?
    Edit: I tried this and had no luck. Need some serious help...    

  • Adobe Application Manager and Photoshop Elements 11 Update stopped working

    and then I tried to find a adobe application manager om Adobes download site, but I got Creative Cloud. And I can't see, what I can use this for, as I have purchased a DVD with Adobe Photoshop Elements 11 and Adobe Premiere Elements 11.
    Anybody knows how to get the Adobe Application Manager alone?
    I use my products on a win 8 computer
    sincerely
    Allan

    http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

  • Adobe CS 5.5 Standard setup - Adobe Application Manager has stopped working

    Hello,
    I was wondering if someone could help me with this situation.
    I successfully installed CS 2 on a Windows Server 2008 R2 SP1 Terminal Server.
    Now, I am trying to install the CS 5.5 upgrade but the Adobe Application Manager keeps crashing.
    I downloaded the latest package from the Adobe website (http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html)
    Is there any other way to install this upgrade?
    Thank you for your help.
    Sincerely,
    Sri

    Hey stephenp36835709,
    We are really sorry for the inconvenience that has caused to you.
    You might navigate to the link mentioned below to download the latest version of Adobe Application Manager and install:
    Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
    Let me know if this helps.
    Regards,
    Anubha

  • Adobe Application Manager CC not working after last update

    Last night I avrived home and sat down to work on my website and other side projects after a long day at work.  I opened my application manager and it notified me that it had an update.  So naturally I agreed and was excited to see the new upgrade.  Sadly after a couple hours of trying to figure things out on to why I wasn't able to access my Adobe Muse and Adobe Application manager after the update I had to give up.   I was online with tech support about the issue and was given a link to download the application manager yet again (this would have been my 3rd attempt to do so, and the link that was given to me was outdated).  After finding out that this was going to take longer than I had hoped asked if the teck support could help me resolve the Muse issue.  I was told that I'd be transfered to the Muse support and never was after an hour or so.
    I'm now still stuck not being able to use muse (after a couple re-installs) and not able to use my application manager. 
    Currently when I lunch my application manager my backgound decktop goes black and the application manager pops up and is white with no options to choose and shows nothing.  When I try to use Muse  it askes me to log in, and then gives me an error message asking me to please try again later....
    Can anyone help, has anyone had this issue before??
    (running on a 64bit system, windows 8, Adobe CC Member)

    Hi LantzDesign,
    Could you please follow this step and let me know if it helps.
    Rename the OOBE Folder to OOBE.old from this location and relaunch Creative Cloud.
    C:\Users\(your Username)\AppData\Local\Adobe
    Regards,
    Abhijit

  • Cannot get Acrobat to install, Adobe Application Manager is not working!?

    How do I get Acrobat to install properly? Each time I try, I get the Adobe Application Manager:
    cannot select anything in the upper drop down. and if I click accept….nothing happens!

    Hi Shotgun981,
    Adding to what Jeff & Sheena shared, have you got any other product installed on this machine? Is that working fine ? Can you please navigate to the below mentioned location and advice if that worked for you or not.
    Library/Application Support/Adobe/SLStore
    Rename the above mentioned folder to SLStore_old and try and launch Acrobat . If this doesn't work , please make sure that we have full permissions on the folder mentioned in the kb article. (Note: this Kb article is only for sharing the location and the actual problem is not described in it)
    Configuration error 16 | CC, CS
    (Note: this Kb article is only for sharing the location and the actual problem is not described in it)
    Cheers,
    Kartikay Sharma

  • Latest Creative Cloud install stopped by Adobe Application Manager. Error message 82 says to close AAM. I don't know how to do that.

    While trying to download the latest issue of Creative Cloud Error message 82 says Adobe Application Manager has to be closed first, which I can't figure out to do. Can anyone help me with this? Thanks. Rich

    Thanks. I finally went to helpx.adobe.com and has a Chat with someone probably in subcontinental India. He had me go to the Activity Monitor and shut down a bunch of activities, after which the CC install worked. Now the log in screen asks for a redemption code, which I never got. Guess I'll have to return to India to get that done.

  • Just completed a clean install of CS6 Photoshop on my Yosemite Mac Book Pro and the Adobe Application Manager does not work and cannot install a fresh copy from Adobe

    Just re-installed a fresh copy of CS6 Photoshop on my Yosemite Mac Book Pro and somehow the Adobe Application Manager does not work and therefore cannot verify my copy.  What should I do?
    I get a message saying that Adobe Application Manager may be damaged and that I should install a new version of AAM.  But after downloading a fresh copy of AAM and doing the install, the program (AAM) still will not install.  It is like an infinite loop!
    Please, someone help!
    Thanks!

    HI gener7!
    I'm sorry but I am not on Creative Cloud.  I'm still on CS6 and it was the Adobe Application Manager that wasn't working and I could not install the update to this application.  My AAM version is:  8.0.0160
    The link you provided was the update that I wanted to install but it does not work.  A window shows up during that install that says:
    We've encountered the following issues.
    Installer failed to initialize.  Please download Adobe Support Advisor to detect the problem.
    and then the link to the Adobe Support Advisor which leads to a "Adobe Support Advisor has been discontinued" page.
    Thanks!

Maybe you are looking for

  • Disable auto-updates/Adobe Application Manager

    there is no forum for this - I use Illustrator and Photoshop CS6 non-CC on macbook pro running 10.8.5 or 10.9.2. I would like to not have AAM search for updates in the background, but initiate the **search** for updates manually. The reason is that I

  • Laptop won't power on after making three beeps

    This thread has been moved to another message board. Click the link to jump to its new location.

  • How do I get my old messages back?

    I've just uppgraded my pre-installed skype to the other version, and i want to know if there's any chance of getting my old messages back, this is very important ! Help me ! Subject/title edited for clarity.  Previous title was, "Messages."

  • Which version of QuickTime Player is for OS X Yosemite?

    Hello, I have some problems to watch my self-made movies (mp4) on QuickTime Player - version 10.4. I guess, it doesn´t work well with OS X Yosemite - version 10.10.1. Am I supposed to update QuickTime Player in order to work it properly? I couldn´t f

  • Cannot open file it does not appear to be a valid archive

    While trying to download Oracle 8i/9i i keep getting the message 'Cannot open file it does not appear to be a valid archive' Can someone please help me with this i have tried to download this 10 times already but of no use Thanks Rimpy