Adobe Application Manager Update Error U44M1P7
The application manager gives me a error U44M1P7 so I tried updates from the site but now I got a updates could not be applied message . This is for Bridge patch 5.0.2, Flash Pro CS6 update 2, FireworkS CS6 , Can't even Find the new Photoshop update for Creative Cloud Photoshop 13.1.2. This all started when I subscribed to Creative Cloud Photoshop yesterday. Can't even install photoshop 13.0.4 which is what I had before with creative suite.
I have been waiting for 170 minutes now for tech support to return call.
Message was edited by: Imagepoint
Vinayak: Hello. Welcome to Adobe Technical Support.
Vinayak: Hi Pierre.
Pierre Clemente: Extension Manager 6.0.5 Update Installation failed. Error Code: U44M1P7 Photoshop Camera Raw 7.4 Installation failed. Error Code: U44M1P7 Adobe Bridge CS6 5.0.2 Update Installation failed. Error Code: U44M1P7 Adobe Photoshop 13.0.4 Installation failed. Error Code: U44M1P7 Adobe CSXS InfrastructureCS6 Installation failed. Error Code: U44M1P7 Adobe Media Encoder CS6 6.0.2 Update Installation failed. Error Code: U44M1P7 Flash Pro CS6 update 2 Installation failed. Error Code: U44M1P7
Pierre Clemente: Hello
Vinayak: I understand that you are unable to update the Photoshop product, am I correct?
Pierre Clemente: Extension Manager 6.0.5 Update Installation failed. Error Code: U44M1P7 Photoshop Camera Raw 7.4 Installation failed. Error Code: U44M1P7 Adobe Bridge CS6 5.0.2 Update Installation failed. Error Code: U44M1P7 Adobe Photoshop 13.0.4 Installation failed. Error Code: U44M1P7 Adobe CSXS InfrastructureCS6 Installation failed. Error Code: U44M1P7 Adobe Media Encoder CS6 6.0.2 Update Installation failed. Error Code: U44M1P7 Flash Pro CS6 update 2 Installation failed. Error Code: U44M1P7
Pierre Clemente: Please read what is written
Vinayak: \Thank you for information.
Vinayak: I will be glad to check and help you with this issue.
Vinayak: For security reasons, could you verify your complete name and billing address as mentioned on your account please?
Vinayak: Thank you for the information.
Vinayak: May I please have the serial number of the product, so that I can assist you better?
Pierre Clemente: Please give me a moment to go to my adobe sit and locate my serial number
Vinayak: Sure.
Pierre Clemente:
Vinayak: Thank you for the serial number.
Vinayak: Just to confirm are you facing the issue with only Photoshop?
Pierre Clemente: Extension Manager 6.0.5 Update Installation failed. Error Code: U44M1P7 Photoshop Camera Raw 7.4 Installation failed. Error Code: U44M1P7 Adobe Bridge CS6 5.0.2 Update Installation failed. Error Code: U44M1P7 Adobe Photoshop 13.0.4 Installation failed. Error Code: U44M1P7 Adobe CSXS InfrastructureCS6 Installation failed. Error Code: U44M1P7 Adobe Media Encoder CS6 6.0.2 Update Installation failed. Error Code: U44M1P7 Flash Pro CS6 update 2 Installation failed. Error Code: U44M1P7
Pierre Clemente: Please read what is written
Vinayak: I wish I could help you with that issue but we (chat support) handles issues with Installation, Download and first Launch of the Adobe CS 6 products.
Vinayak: In this case I will provide you the link to contact the phone support team so that they will be glad to assist you in this regard.
Vinayak: Please click here.
Vinayak: Did you get the link?
Pierre Clemente: You are not listening
Pierre Clemente: The is an error problem with updates
Pierre Clemente: Let me speak to a supervisor
Pierre Clemente: i have been trying to solve this problem since May 8
Vinayak: Pierre , we truly understand your concern, and we are the Chat support for the download and install of the actual products and we do not have support for the update install, so for the update install issue you need to contact the support over phone to resolve the issue, I hope you can understand the situation.
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-------------------------------------- Summary --------------------------------------
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | - 0 fatal error(s), 26 error(s)
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | OSX version: 10.8.2
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 |
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 AE English Language Pack_13.1.2_AdobePhotoshop13-en_AE 13.1.2.0 {08599928-4B3D-40E5-91A9-FBDB79F026E3} requires a parent with following specification:
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 AE English Language Pack_AdobePhotoshop13-en_AE
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Turkish Language Pack_13.1.2_AdobePhotoshop13-tr_TR 13.1.2.0 {0C97B32E-6977-42BE-A8B6-4290B268694F} requires a parent with following specification:
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Turkish Language Pack_AdobePhotoshop13-tr_TR
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Finnish Language Pack_13.1.2_AdobePhotoshop13-fi_FI 13.1.2.0 {11529BB2-CA02-49C8-AA95-10AD42AE8DF7} requires a parent with following specification:
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Finnish Language Pack_AdobePhotoshop13-fi_FI
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Korean Language Pack_13.1.2_AdobePhotoshop13-ko_KR 13.1.2.0 {1F094134-D10F-43D2-A7E5-CF45C0D26968} requires a parent with following specification:
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Korean Language Pack_AdobePhotoshop13-ko_KR
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Russian Language Pack_13.1.2_AdobePhotoshop13-ru_RU 13.1.2.0 {3BA0C10C-75B9-4095-B511-B53E5C41C295} requires a parent with following specification:
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Russian Language Pack_AdobePhotoshop13-ru_RU
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Czech Language Pack_13.1.2_AdobePhotoshop13-cs_CZ 13.1.2.0 {435DEAC1-A812-4B03-96AE-AB6EA5B63CDE} requires a parent with following specification:
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Czech Language Pack_AdobePhotoshop13-cs_CZ
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Brazilian Portugese Language Pack_13.1.2_AdobePhotoshop13-pt_BR 13.1.2.0 {4392112C-36F7-410F-A6B0-C711A36021A3} requires a parent with following specification:
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Brazilian Portugese Language Pack_AdobePhotoshop13-pt_BR
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Norwegian Language Pack_13.1.2_AdobePhotoshop13-nb_NO 13.1.2.0 {50618DC4-290B-40E5-9C98-32D0C06D64F3} requires a parent with following specification:
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Norwegian Language Pack_AdobePhotoshop13-nb_NO
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Ukrainian Language Pack_13.1.2_AdobePhotoshop13-uk_UA 13.1.2.0 {7280899C-D15A-43ED-8188-4284EAA8D618} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Ukrainian Language Pack_AdobePhotoshop13-uk_UA
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 German Language Pack_13.1.2_AdobePhotoshop13-de_DE 13.1.2.0 {83753042-07F9-441A-ADF9-A7C3B2E322D8} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 German Language Pack_AdobePhotoshop13-de_DE
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Chinese Language Pack_13.1.2_AdobePhotoshop13-zh_CN 13.1.2.0 {875BE132-FCC8-49F5-90D6-C8525CB843E3} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Chinese Language Pack_AdobePhotoshop13-zh_CN
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Spanish Language Pack_13.1.2_AdobePhotoshop13-es_ES 13.1.2.0 {8AA226A5-AAEB-4C68-8658-5AD47759E2B2} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Spanish Language Pack_AdobePhotoshop13-es_ES
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Danish Language Pack_13.1.2_AdobePhotoshop13-da_DK 13.1.2.0 {964E13FD-3E6C-446A-BDE4-ECFE04DD509B} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Danish Language Pack_AdobePhotoshop13-da_DK
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 MA French Language Pack_13.1.2_AdobePhotoshop13-fr_MA 13.1.2.0 {9D5D6D1A-A242-4612-B254-9CB5B2BCDF1E} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 MA French Language Pack_AdobePhotoshop13-fr_MA
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Polish Language Pack_13.1.2_AdobePhotoshop13-pl_PL 13.1.2.0 {A5C995B0-2D65-4B93-ADF0-8C858BDC94A5} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Polish Language Pack_AdobePhotoshop13-pl_PL
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 North American Spanish Language Pack_13.1.2_AdobePhotoshop13-es_MX 13.1.2.0 {A75965AC-A4D7-43A6-A93C-0004C4E6FDE1} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 North American Spanish Language Pack_AdobePhotoshop13-es_MX
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 IL English Language Pack_13.1.2_AdobePhotoshop13-en_IL 13.1.2.0 {C5DC9C11-6A66-4E6A-9945-5A15033F71C2} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 IL English Language Pack_AdobePhotoshop13-en_IL
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Japanese Language Pack_13.1.2_AdobePhotoshop13-ja_JP 13.1.2.0 {C9E143AD-BB1D-4B02-B501-288B652D1FC4} requires a parent with following specification:
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Japanese Language Pack_AdobePhotoshop13-ja_JP
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Italian Language Pack_13.1.2_AdobePhotoshop13-it_IT 13.1.2.0 {D1757F68-0594-4696-A066-002BF6F9EC7D} requires a parent with following specification:
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Italian Language Pack_AdobePhotoshop13-it_IT
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Hungarian Language Pack_13.1.2_AdobePhotoshop13-hu_HU 13.1.2.0 {E22B1847-FBD4-455D-8E99-58CE6187F4BD} requires a parent with following specification:
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Hungarian Language Pack_AdobePhotoshop13-hu_HU
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 International English Language Pack_13.1.2_AdobePhotoshop13-en_GB 13.1.2.0 {E554584D-11FD-44EF-AD36-5B7525BC414D} requires a parent with following specification:
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Chinese (traditional) Language Pack_13.1.2_AdobePhotoshop13-zh_TW 13.1.2.0 {E673F57E-1D23-4072-B1BA-FEC634FC4810} requires a parent with following specification:
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Chinese (traditional) Language Pack_AdobePhotoshop13-zh_TW
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 French Language Pack_13.1.2_AdobePhotoshop13-fr_FR 13.1.2.0 {F309136D-1209-4CD2-AC9B-D00DBAC659E3} requires a parent with following specification:
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 French Language Pack_AdobePhotoshop13-fr_FR
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Dutch Language Pack_13.1.2_AdobePhotoshop13-nl_NL 13.1.2.0 {F6EC4C1A-EB1D-42D7-B8FB-6860AA386D46} requires a parent with following specification:
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Dutch Language Pack_AdobePhotoshop13-nl_NL
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Canadian French Language Pack_13.1.2_AdobePhotoshop13-fr_CA 13.1.2.0 {F71F7717-9840-4E85-AC46-29DB29313A88} requires a parent with following specification:
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Canadian French Language Pack_AdobePhotoshop13-fr_CA
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ----------- Payload: Adobe Photoshop CS6 Core_13.1.2_AdobePhotoshop13-Core 13.1.2.0 {4E02C584-5A78-4D4F-AB74-67C5665F8A00} -----------
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/FastCore.plugin/Contents/CodeResources"(Seq 2)
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 |
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Please search the above error string(s) to find when the error occurred.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | These errors resulted in installer Exit Code mentioned below.
02/11/13 17:19:18:254 | [INFO] | | OOBE | DE | | | | 431881 | -------------------------------------------------------------------------------------
02/11/13 17:19:18:254 | [INFO] | | OOBE | DE | | | | 431881 |
02/11/13 17:19:18:254 | [INFO] | | OOBE | DE | | | | 431881 | Exit Code: 7 - Unable to complete Silent workflow.
02/11/13 17:19:18:254 | [INFO] | | OOBE | DE | | | | 431881 | Please see specific errors for troubleshooting. For example, ERROR: DS015, DW023 ...
02/11/13 17:19:18:254 | [INFO] | | OOBE | DE | | | | 431881 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/11/13 17:19:18:254 | [INFO] | | OOBE | DE | | | | 431881 | END - Installer Session
02/11/13 17:19:18:254 | [INFO] | | OOBE | DE | | | | 431881 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/11/13 21:21:29:716 | [INFO] | | OOBE | DE | | | | 492878 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/11/13 21:21:29:716 | [INFO] | | OOBE | DE | | | | 492878 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/11/13 21:21:29:716 | [INFO] | | OOBE | DE | | | | 492878 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/11/13 21:21:29:716 | [INFO] | | OOBE | DE | | | | 492878 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/11/13 21:21:29:716 | [INFO] | | OOBE | DE | | | | 492878 | START - Installer Session
02/11/13 21:21:29:716 | [INFO] | | OOBE | DE | | | | 492878 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/11/13 21:21:29:716 | [INFO] | | OOBE | DE | | | | 492878 | RIBS version: 7.0.0.91
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | OSX version: 10.8.2
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | ::START TIMER:: [Total Timer]
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | CHECK: Single instance running
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | CHECK : Credentials
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | Load Deployment File
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | deploymentFile option not given
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | CHECK : Another Native OS installer already running
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | Create Required Folders
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | Assuming install mode
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | Looking up install source path
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | Sync Media DB ...
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | ::START TIMER:: [Sync Media DB]
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | Pre check media db sync
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | End of Pre check media db sync. Exit code: 0
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | :: END TIMER :: [Sync Media DB] took 620 milliseconds (0.62 seconds)
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | Ready to initialize session to start with ...
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | ::START TIMER:: [CreatePayloadSession] -
Adobe Application Manager Download Error (and other problems)
Last week I purchased a Creative Cloud membership (Student and Teacher Edition, if that matters at all). When I tried to download applications, the Adobe Application Manager seemed to be unable to connect and instead displayed "Download Error. Press Retry to try again or contact customer support." I read some of the responses to this problem on the forums, and after trying several things, I got it to work (I'm honestly not sure what I did that caused it to work). However, it is now failing to work again and I can't seem to fix it this time. As an additional problem, When I tried to open Adobe Premiere Pro (which I managed to download when I got the App Manager working for a while), I got the opening screen that asked me to open a project or start a new project. No matter what I clicked on, Premiere Pro closed with an error message. Just as with the App Manager (and at the same time), I managed to get Premiere Pro to work (it seemed to work after I set permissions so I thought I solved it), so I was able to use it for a day. However, now the problem has returned.
I don't know if these two problems are related, but they started working at the same time and stopped working at the same time, so I'm posting them together in case there is a connection. I am running Windows Vista on my home computer. I can sign on to the creative cloud online without problem so it recognizes me as a creative cloud subscriber. My Internet connection is working fine. I have disabled all firewalls and it still doesn't work. Very frustrating, obviously.
Thanks for your time and any help or suggestions you can give.
- KPKardypaine for your Internet configuration difficulties I would recommend reviewing Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
For the failure of Premiere Pro to open you will want to review the install log to see if you received an installation error. You can find details on how to locate and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. -
Adobe Application Manager - Download Error on Mac 10.7.5
Hello,
please help.
I have this problem for more than a week now. I have contacted Adobe support almost every day, but all the solutions they suggested did not work. I have uninstalled the AAM and Creative Cloud App several times, installed again, deleted the AAMUpdater folder, the opm.db file, installed only the AAM, but I still can't access the Creative Cloud. The Programms installed before on the same computer are CS6 from the Creative Cloud in international english. The error appeared after upgrading the Creative Cloud App. The version installed now is: 1.0.0.183, and the AAM is 7.0. I have used Safari, Firefox and Chrome without success. There are no firewall or network problems because the second machine I have, an older one, running 10.6.8. connects with Creative Cloud without any problems through the same router. The computer I work with is a MacBook Pro with 10.7.5. in german. Could it be a language problem? I have used the english software on a german OS for years now... the last one beeing CS6 from the Creative Cloud.
Today, the installed software (CS6) started bringing this error while starting "Adobe Application Manager, required to verify your license, is missing or damaged."
So please help, any kind of solution is welcome... my time is running out. I am using those Apps for work. The customers are waiting... Thank you.
Petru Stendl
P.S. Please see the screenshots (they are in german, but I understand that the problem is international).this is from the console log this morning. I hope it helps.
03.07.13 11:30:48,344 [0x0-0x42042].com.adobe.acc.AdobeCreativeCloud: 2013-07-03
11:30:48 : INFO get service manager executable name
03.07.13 11:31:05,664 [0x0-0x42042].com.adobe.acc.AdobeCreativeCloud: 2013-07-03 11:31:05 : INFO get service manager executable name
03.07.13 11:31:09,982 [0x0-0x42042].com.adobe.acc.AdobeCreativeCloud: objc[539]: Class HTTPHeader is implemented in both /Applications/Utilities/Adobe Creative Cloud/AppsPanel/AppsPanelIL.dylib and /Applications/Utilities/Adobe Application Manager/UWA/UpdaterCore.framework/UpdaterCore. One of the two will be used. Which one is undefined.
03.07.13 11:31:09,982 [0x0-0x42042].com.adobe.acc.AdobeCreativeCloud: objc[539]: Class ProxyManager is implemented in both /Applications/Utilities/Adobe Creative Cloud/AppsPanel/AppsPanelIL.dylib and /Applications/Utilities/Adobe Application Manager/UWA/UpdaterCore.framework/UpdaterCore. One of the two will be used. Which one is undefined.
03.07.13 11:31:35,346 Console: Could not find image named 'BackArrow'.
03.07.13 11:31:35,347 Console: Could not find image named 'ForwardArrow'.
03.07.13 11:36:21,460 warmd: [_bootcachectl_playlist_dir_for_user:1887] Assertion failed: ((*__error()) == 2): stat'ing /var/db/BootCaches/C1A3B910-493E-4A1F-AAD0-831C91967EE6 failed: 13 Permission denied
03.07.13 11:36:21,783 warmd: [_bootcachectl_playlist_exists:446] Assertion failed: ((*__error()) == 2): stat'ing /var/db/BootCaches/C1A3B910-493E-4A1F-AAD0-831C91967EE6/app.com.apple.TextEdit.playlist failed: 13 Permission denied
03.07.13 11:36:40,626 com.apple.security.pboxd: Could not find image named 'ToolbarArrangeByTemplate'.
03.07.13 11:36:40,627 com.apple.security.pboxd: 2013-07-03 11:36:40.625 com.apple.security.pboxd[573:1a07] Could not find image named 'ToolbarArrangeByTemplate'.
03.07.13 11:36:41,549 com.apple.security.pboxd: kCGErrorIllegalArgument: CGSGetWindowTags: Invalid window 0xfe
03.07.13 11:36:41,549 com.apple.security.pboxd: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
03.07.13 11:36:41,549 com.apple.security.pboxd: kCGErrorIllegalArgument: CGSSetHideOnDeact: error getting window tags
03.07.13 11:36:41,628 com.apple.security.pboxd: kCGErrorIllegalArgument: CGSCopyWindowColorSpace: Invalid window 0xfe
03.07.13 11:39:25,225 warmd: [_bootcachectl_playlist_dir_for_user:1887] Assertion failed: ((*__error()) == 2): stat'ing /var/db/BootCaches/C1A3B910-493E-4A1F-AAD0-831C91967EE6 failed: 13 Permission denied
03.07.13 11:39:25,225 warmd: [_bootcachectl_playlist_exists:446] Assertion failed: ((*__error()) == 2): stat'ing /var/db/BootCaches/C1A3B910-493E-4A1F-AAD0-831C91967EE6/app.com.adobe.Photoshop.playlist failed: 13 Permission denied
03.07.13 11:39:25,459 warmd: [_bootcachectl_playlist_dir_for_user:1887] Assertion failed: ((*__error()) == 2): stat'ing /var/db/BootCaches/C1A3B910-493E-4A1F-AAD0-831C91967EE6 failed: 13 Permission denied
03.07.13 11:39:26,911 PDApp: CFURLCreateWithString was passed this invalid URL string: '/System/Library/Frameworks/' (a file system path instead of an URL string). The URL created will not work with most file URL functions. CFURLCreateWithFileSystemPath or CFURLCreateWithFileSystemPathRelativeToBase should be used instead. -
*FIX?* Adobe Application Manager - Download Error (Creative Cloud)
So I just started the subscription for the Creative Cloud and I downloaded the Adobe Application Manager, which seemed to have installed fine, and when I go into my creative cloud and click download, under for example photoshop, I get Download Error - Contact Customer Support in my AAM (Adobe Application Manager). I have tried many things that people in the forums have suggested from turing off my firewalls, to uninstalled and restarting my computer, I downloaded the most up to date AAM. Any other suggestions? I just got my subscription literally moments ago so I am a little bummed I can't access any of my new software.
I am using a Mac, if that makes any different. Hope someone can help.
Also, when I go to open up the AAM without clicking download for a adobe product the same Download Error pops up.
*So I may have fixed the problem accidentally, I downloaded a trial of photoshop. When I downloaded the photoshop trial it allowed me to use my subscription for my creative cloud. It also had me download the Adobe Download Assistant. I think the Adobe Download Assistant was the thing I was missing, now my AAM seems to let me download the rest of the programs I need. Hope this helps anybody else.*TGarcia if you are on a managed network then please work with your I.T. department to ensure that the Adobe Application Manager/PDApp.exe has proper access to the Internet.
If you are on a non-managed network then please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html. -
Adobe Application Manager Download Error
I'm having problems with installing the Adobe Application Manager (latest version) on my iMac running OSX 10.7.3. I've attached a screen shot of the error message I get when launching Adobe Application Manager.
I've managed to successfully install it on my MacBook Air also running OSX 10.7.3. Any help would be much appreciated.
Thanks!Download and install the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html and select the 3rd option and remove cleative cloud.
Then, download Adobe Application Manager for the below link.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774 -
Adobe Application Manager: Crash / Error Download from Apps
Hello, I has a follow problem. AAM crasht the download for Apps. Mac OS X 10.8.3.
Process: PDApp [249]
Path: /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
Identifier: com.adobe.PDApp
Version: 7.0.0.324 (7.0.0.324)
Code Type: X86 (Native)
Parent Process: launchd [152]
User ID: 501
Date/Time: 2013-05-09 16:38:01.126 +0200
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 19505 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 2256 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: C49D8B1E-B095-3C39-12CD-7CEC2FF7D3C9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
__TEXT 0000000000001000-00000000000a3000 [ 648K] r-x/rwx SM=COW /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
Application Specific Information:
objc_msgSend() selector name: retain
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x91919a8b objc_msgSend + 27
1 CCMNative.dylib 0x0c185a34 OSXMLParser::addChildToNode(void*, void*) + 100
2 CCMNative.dylib 0x0c10cf18 getPrefFromOPM(MessageObject const&) + 2385
3 CCMNative.dylib 0x0c188e02 0xc103000 + 548354
4 CCMNative.dylib 0x0c188c79 Applet::executeMethodWithMessage(MessageObject&) + 147
5 CCMNative.dylib 0x0c114462 processMessage + 115
6 com.adobe.PDApp 0x00010ac2 0x1000 + 64194
7 com.adobe.PDApp 0x00003ab8 0x1000 + 10936
8 com.adobe.PDApp 0x000038f5 0x1000 + 10485
9 com.adobe.PDApp 0x00009142 0x1000 + 33090
10 com.adobe.ape 0x01d43757 APEStreamWrite + 83079
11 com.adobe.ape 0x01d4a4cd APEStreamWrite + 111101
12 com.adobe.ape 0x01d4c8cd APEStreamWrite + 120317
13 com.adobe.ape.engine 0x06d702fe SWFLPlayer_Initialize + 350
14 com.adobe.ape.engine 0x069cdea5 APXGetHostAPI + 1009397
15 ??? 0x09c7828f 0 + 164070031
16 ??? 0x0be0551c 0 + 199251228
17 ??? 0x0be05c5f 0 + 199253087
18 ??? 0x0be05ff9 0 + 199254009
19 ??? 0x0be055cc 0 + 199251404
20 ??? 0x0be4f18e 0 + 199553422
21 ??? 0x0be4ba35 0 + 199539253
22 ??? 0x0be4bbb9 0 + 199539641
23 ??? 0x0be4bdd9 0 + 199540185
24 ??? 0x0d800a70 0 + 226495088
25 com.adobe.ape.engine 0x070abcbf SWFLPlayer_Initialize + 3390239
26 ??? 0x0d800dfc 0 + 226495996
27 com.adobe.ape.engine 0x070abcbf SWFLPlayer_Initialize + 3390239
28 ??? 0x0af83efc 0 + 184041212
29 com.adobe.ape.engine 0x070a9496 SWFLPlayer_Initialize + 3379958
30 com.adobe.ape.engine 0x070aa84b SWFLPlayer_Initialize + 3385003
31 com.adobe.ape.engine 0x0700241f SWFLPlayer_Initialize + 2695807
32 ??? 0x0af840c8 0 + 184041672
33 ??? 0x0af8452f 0 + 184042799
34 ??? 0x0af84678 0 + 184043128
35 ??? 0x0af84897 0 + 184043671
36 ??? 0x0bd23db8 0 + 198327736
37 ??? 0x0be51760 0 + 199563104
38 ??? 0x0be5040a 0 + 199558154
39 ??? 0x0be515dc 0 + 199562716
40 ??? 0x0af83efc 0 + 184041212
41 com.adobe.ape.engine 0x070a9496 SWFLPlayer_Initialize + 3379958
42 com.adobe.ape.engine 0x070aa84b SWFLPlayer_Initialize + 3385003
43 com.adobe.ape.engine 0x0700241f SWFLPlayer_Initialize + 2695807
44 ??? 0x0af840c8 0 + 184041672
45 ??? 0x0af8452f 0 + 184042799
46 ??? 0x0af84678 0 + 184043128
47 ??? 0x0af84897 0 + 184043671
48 ??? 0x0bd23db8 0 + 198327736
49 ??? 0x0be51760 0 + 199563104
50 ??? 0x0be52452 0 + 199566418
51 ??? 0x0af83efc 0 + 184041212
52 com.adobe.ape.engine 0x070a9496 SWFLPlayer_Initialize + 3379958
53 com.adobe.ape.engine 0x070aa84b SWFLPlayer_Initialize + 3385003
54 com.adobe.ape.engine 0x0700241f SWFLPlayer_Initialize + 2695807
55 ??? 0x0af840c8 0 + 184041672
56 ??? 0x0af8452f 0 + 184042799
57 ??? 0x0af84678 0 + 184043128
58 ??? 0x0af84897 0 + 184043671
59 ??? 0x0bd23db8 0 + 198327736
60 ??? 0x0be51760 0 + 199563104
61 ??? 0x0be53aba 0 + 199572154
62 ??? 0x0af83efc 0 + 184041212
63 com.adobe.ape.engine 0x070a9496 SWFLPlayer_Initialize + 3379958
64 com.adobe.ape.engine 0x070aa84b SWFLPlayer_Initialize + 3385003
65 com.adobe.ape.engine 0x0700241f SWFLPlayer_Initialize + 2695807
66 ??? 0x0af840c8 0 + 184041672
67 ??? 0x0af8452f 0 + 184042799
68 ??? 0x0af84678 0 + 184043128
69 ??? 0x0af84897 0 + 184043671
70 ??? 0x0bd23db8 0 + 198327736
71 ??? 0x0be51760 0 + 199563104
72 ??? 0x0d801ab8 0 + 226499256
73 com.adobe.ape.engine 0x070abcbf SWFLPlayer_Initialize + 3390239
74 ??? 0x0af83efc 0 + 184041212
75 com.adobe.ape.engine 0x070a9496 SWFLPlayer_Initialize + 3379958
76 com.adobe.ape.engine 0x070aa84b SWFLPlayer_Initialize + 3385003
77 com.adobe.ape.engine 0x0700241f SWFLPlayer_Initialize + 2695807
78 ??? 0x0af840c8 0 + 184041672
79 ??? 0x0af8452f 0 + 184042799
80 ??? 0x0af84678 0 + 184043128
81 ??? 0x0af84897 0 + 184043671
82 ??? 0x0bd23db8 0 + 198327736
83 ??? 0x0be51760 0 + 199563104
84 ??? 0x0d8080ef 0 + 226525423
85 ??? 0x0af83efc 0 + 184041212
86 com.adobe.ape.engine 0x070a9496 SWFLPlayer_Initialize + 3379958
87 com.adobe.ape.engine 0x070aa84b SWFLPlayer_Initialize + 3385003
88 com.adobe.ape.engine 0x0700241f SWFLPlayer_Initialize + 2695807
89 ??? 0x0af840c8 0 + 184041672
90 ??? 0x0af8452f 0 + 184042799
91 ??? 0x0af84678 0 + 184043128
92 ??? 0x0af84897 0 + 184043671
93 ??? 0x0bd23db8 0 + 198327736
94 ??? 0x0c6a2cfd 0 + 208284925
95 ??? 0x0c6a34f8 0 + 208286968
96 ??? 0x0c69fbd8 0 + 208272344
97 com.adobe.ape.engine 0x069bfb86 APXGetHostAPI + 951254
98 com.adobe.ape.engine 0x069b986d APXGetHostAPI + 925885
99 com.adobe.ape.engine 0x069c2e3d APXGetHostAPI + 964237
100 com.adobe.ape.engine 0x06b6add1 APXGetHostAPI + 2700833
101 ??? 0x09c7f331 0 + 164098865
102 ??? 0x0a9b5a30 0 + 177953328
103 ??? 0x0c6a3b87 0 + 208288647
104 ??? 0x0c6a3c51 0 + 208288849
105 ??? 0x0c6a3d29 0 + 208289065
106 ??? 0x0c69fc60 0 + 208272480
107 ??? 0x0b8a23cb 0 + 193602507
108 ??? 0x0be05b88 0 + 199252872
109 ??? 0x0b8a6730 0 + 193619760
110 ??? 0x0af83efc 0 + 184041212
111 com.adobe.ape.engine 0x070a9496 SWFLPlayer_Initialize + 3379958
112 com.adobe.ape.engine 0x070aa84b SWFLPlayer_Initialize + 3385003
113 com.adobe.ape.engine 0x0700241f SWFLPlayer_Initialize + 2695807
114 ??? 0x0af840c8 0 + 184041672
115 ??? 0x0af8452f 0 + 184042799
116 ??? 0x0af84678 0 + 184043128
117 ??? 0x0af84897 0 + 184043671
118 ??? 0x0be05093 0 + 199250067
119 ??? 0x0b8a6a30 0 + 193620528
120 com.adobe.ape.engine 0x070aa964 SWFLPlayer_Initialize + 3385284
121 com.adobe.ape.engine 0x0700241f SWFLPlayer_Initialize + 2695807
122 ??? 0x0afec31e 0 + 184468254
123 ??? 0x0afe8520 0 + 184452384
124 com.adobe.ape.engine 0x069bfb86 APXGetHostAPI + 951254
125 com.adobe.ape.engine 0x069b9426 APXGetHostAPI + 924790
126 com.adobe.ape.engine 0x069bd840 APXGetHostAPI + 942224
127 com.adobe.ape.engine 0x069c540e APXGetHostAPI + 973918
128 com.adobe.ape.engine 0x06df3de3 SWFLPlayer_Initialize + 539715
129 com.adobe.ape.engine 0x06b6af9a APXGetHostAPI + 2701290
130 ??? 0x09c7e853 0 + 164096083
131 ??? 0x09c7e4f0 0 + 164095216
132 com.adobe.ape.engine 0x06df3ffe SWFLPlayer_Initialize + 540254
133 com.adobe.ape.engine 0x06a87974 APXGetHostAPI + 1769924
134 com.adobe.ape.engine 0x06a87a92 APXGetHostAPI + 1770210
135 com.adobe.ape.engine 0x06a43de0 APXGetHostAPI + 1492528
136 com.adobe.ape.engine 0x06a86c4a APXGetHostAPI + 1766554
137 com.adobe.ape.engine 0x06d1e23b APXGetHostAPI + 4483723
138 com.adobe.ape.engine 0x06d1e8b4 APXGetHostAPI + 4485380
139 com.adobe.ape.engine 0x06d72888 SWFLPlayer_Initialize + 9960
140 com.apple.CoreFoundation 0x91df305f __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15
141 com.apple.CoreFoundation 0x91df2a89 __CFRunLoopDoSources0 + 233
142 com.apple.CoreFoundation 0x91e18836 __CFRunLoopRun + 934
143 com.apple.CoreFoundation 0x91e1802a CFRunLoopRunSpecific + 378
144 com.apple.CoreFoundation 0x91e17e9b CFRunLoopRunInMode + 123
145 com.apple.HIToolbox 0x97533f5a RunCurrentEventLoopInMode + 242
146 com.apple.HIToolbox 0x97533cc9 ReceiveNextEventCommon + 374
147 com.apple.HIToolbox 0x97533b44 BlockUntilNextEventMatchingListInMode + 88
148 com.apple.AppKit 0x9366f9aa _DPSNextEvent + 724
149 com.apple.AppKit 0x9366f1dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
150 com.apple.AppKit 0x9366563c -[NSApplication run] + 855
151 com.apple.AppKit 0x93608666 NSApplicationMain + 1053
152 com.adobe.PDApp 0x00006ef2 0x1000 + 24306
153 com.adobe.PDApp 0x00002bd5 0x1000 + 7125
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x924eb9ae kevent + 10
1 libdispatch.dylib 0x95128c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x951287a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x924ea8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95e61280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x95ee7095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x06b5a89f APXGetHostAPI + 2633967
4 com.adobe.ape.engine 0x068ebd9f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x06b5a98e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x06b5a9f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06b5ab16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x95e5c5b7 _pthread_start + 344
9 libsystem_c.dylib 0x95e46d4e thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x924ea8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95e61280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x95ee7095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x06b5a89f APXGetHostAPI + 2633967
4 com.adobe.ape.engine 0x068ebd9f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x06b5a98e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x06b5a9f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06b5ab16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x95e5c5b7 _pthread_start + 344
9 libsystem_c.dylib 0x95e46d4e thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x924ea8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95e61280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x95ee7095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x06b5a89f APXGetHostAPI + 2633967
4 com.adobe.ape.engine 0x068ebd9f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x06b5a98e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x06b5a9f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06b5ab16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x95e5c5b7 _pthread_start + 344
9 libsystem_c.dylib 0x95e46d4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x924ea8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95e61280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x95ee7095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x06b5a89f APXGetHostAPI + 2633967
4 com.adobe.ape.engine 0x068ebd9f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x06b5a98e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x06b5a9f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06b5ab16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x95e5c5b7 _pthread_start + 344
9 libsystem_c.dylib 0x95e46d4e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x924ea8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95e612e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95e61572 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x06b5a867 APXGetHostAPI + 2633911
4 com.adobe.ape.engine 0x06b73a5e APXGetHostAPI + 2736814
5 com.adobe.ape.engine 0x06b5a98e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x06b5a9f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06b5ab16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x95e5c5b7 _pthread_start + 344
9 libsystem_c.dylib 0x95e46d4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x924ea8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x95e612e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x95e61572 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x06b5a867 APXGetHostAPI + 2633911
4 com.adobe.ape.engine 0x06ce9028 APXGetHostAPI + 4266104
5 com.adobe.ape.engine 0x06b5a98e APXGetHostAPI + 2634206
6 com.adobe.ape.engine 0x06b5a9f7 APXGetHostAPI + 2634311
7 com.adobe.ape.engine 0x06b5ab16 APXGetHostAPI + 2634598
8 libsystem_c.dylib 0x95e5c5b7 _pthread_start + 344
9 libsystem_c.dylib 0x95e46d4e thread_start + 34
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x924e87d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x924e7cb0 mach_msg + 68
2 com.apple.CoreFoundation 0x91e12f89 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x91e1896f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x91e1802a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x91e17e9b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x982e563a +[NSURLConnection(Loader) _resourceLoadLoop:] + 395
7 com.apple.Foundation 0x983497c8 -[NSThread main] + 45
8 com.apple.Foundation 0x9834974b __NSThread__main__ + 1396
9 libsystem_c.dylib 0x95e5c5b7 _pthread_start + 344
10 libsystem_c.dylib 0x95e46d4e thread_start + 34
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x924eabe6 __select + 10
1 com.apple.CoreFoundation 0x91e5c660 __CFSocketManager + 1632
2 libsystem_c.dylib 0x95e5c5b7 _pthread_start + 344
3 libsystem_c.dylib 0x95e46d4e thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x924eb0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x95e5f0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x95e5ee79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x95e46d2a start_wqthread + 30
Thread 11:
0 libsystem_kernel.dylib 0x924eb0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x95e5f0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x95e5ee79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x95e46d2a start_wqthread + 30
Thread 12:
0 libsystem_kernel.dylib 0x924eb0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x95e5f0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x95e5ee79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x95e46d2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x983110a7 ebx: 0x983110a7 ecx: 0x93ebe5ce edx: 0x0c758b5b
edi: 0x00000000 esi: 0x0058b810 ebp: 0xbfffa658 esp: 0xbfffa634
ss: 0x00000023 efl: 0x00010282 eip: 0x91919a8b cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 2
Binary Images:
0x1000 - 0xa2ffb +com.adobe.PDApp (7.0.0.324 - 7.0.0.324) <08FC5963-86A3-3F85-BE1F-5C7C03F20E20> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
0xb3000 - 0xbaffb +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <97387687-C9B4-76C5-FD95-8D4419271592> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x335000 - 0x342ff3 com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x700000 - 0x780ff6 com.apple.xquery (1.3.1 - 30) <F6B4DB2B-47A3-3B61-9297-FA2B53859DFF> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x1c00000 - 0x1cfdff3 +AdobePIM.dylib (7.0.0.324 - 7.0.0.324) <CDF03182-F2E6-37C5-B0EA-1261E9F3D034> /Applications/Utilities/Adobe Application Manager/*/AdobePIM.dylib
0x1d10000 - 0x1d64fef +com.adobe.ape (3.4.0.29366 - 3.4.0.29366) <FEA983C9-2221-4A47-D3E2-95DEA682B378> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/adbeapecore
0x4c17000 - 0x4cc2fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x4dcf000 - 0x4dd4fff com.apple.audio.AppleHDAHALPlugIn (2.3.7 - 2.3.7fc4) <081467DA-1F55-3C0C-8081-062A985F36B7> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x4dd9000 - 0x4de7fff libSimplifiedChineseConverter.dylib (61) <60899F9C-A79F-3BC2-855E-DC5C78B98FEB> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x4f22000 - 0x4f34ffd libTraditionalChineseConverter.dylib (61) <519CAA3F-715E-3CAE-B158-57EC95D916B1> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x68a2000 - 0x77eaff3 +com.adobe.ape.engine (3.4.0.29366 - 3.4.0.29366) <35BD8121-4596-CA6E-194B-FCE0D0635448> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/Libraries/adbeapeengine.bundle/Cont ents/MacOS/adbeapeengine
0x9f7e000 - 0xa03cff3 ColorSyncDeprecated.dylib (400) <35E3054C-5DF1-30D4-A368-C4FDB0992373> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0xc103000 - 0xc3a5fff +CCMNative.dylib (7.0.0.324 - 7.0.0.324) <C6CCBE00-B63F-33B5-9A6F-0635C9B0A42E> /Applications/Utilities/Adobe Application Manager/*/CCMNative.dylib
0xcb00000 - 0xce31ffb +com.adobe.AAM.AdobeUpdaterCoreFramework (UpdaterCore 7.0.0.63 - 7.0.0.63) <C0BBC152-9025-359B-9547-7F50DB88907A> /Applications/Utilities/Adobe Application Manager/*/UpdaterCore.framework/Versions/A/UpdaterCore
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0x964ed000 - 0x96532ff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x96533000 - 0x96543ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x96544000 - 0x96544fff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x96545000 - 0x9654ffff libCSync.A.dylib (331.0.4) <71A7B331-C8A2-322C-AFB0-062EE9C3B848> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x96550000 - 0x9655afff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x9659c000 - 0x966f4ffb com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <0D36953C-9897-3E9B-8C70-847E90B203A2> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x96772000 - 0x96779ffe com.apple.agl (3.2.1 - AGL-3.2.1) <8E0411D3-19F7-30E1-92A2-337F7F0EBCDA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9677a000 - 0x967a4ff9 com.apple.framework.Apple80211 (8.3.2 - 832.18.1) <69AD5C5E-14A2-3E2B-AE28-2C7A7E4F5D0A> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x967a5000 - 0x967b1ff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x967b2000 - 0x967bbfff com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x967bc000 - 0x96831ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x96863000 - 0x96875fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x96877000 - 0x96878fff libsystem_sandbox.dylib (220.2) <61A79095-1978-3AAA-B0E0-658BC8E5F045> /usr/lib/system/libsystem_sandbox.dylib
0x96879000 - 0x968f2ff0 com.apple.CorePDF (2.0 - 2) <6B5BF755-F336-359C-9A99-F006F61442CF> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x968f3000 - 0x96935ff7 libcups.2.dylib (327.3) <C7A4A315-FA15-354B-8BC9-BE824C4EFF6D> /usr/lib/libcups.2.dylib
0x96936000 - 0x96bd9ff3 com.apple.CoreImage (8.2.4 - 1.0.1) <BA4EE8D7-FE72-3CC3-801F-B69D8A8B426F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x96bda000 - 0x96c31ff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x96c32000 - 0x96c39ff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x96c3a000 - 0x96c86fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x96c87000 - 0x96cd7ff7 com.apple.CoreMediaIO (307.0 - 4155) <49D36F54-D414-3745-8194-69FC3B632ED3> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x96cd8000 - 0x96e50ff5 com.apple.QuartzCore (1.8 - 304.2) <FB737C74-C460-32A3-9107-D2112BAE6EBC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x96e51000 - 0x970cdff7 com.apple.QuickTime (7.7.1 - 2599.24) <5B1CA228-A6B3-39DF-A5CC-F981E59DAD1D> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x970ce000 - 0x970d2fff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x970d3000 - 0x971bcff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x971bd000 - 0x971bdffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <D35BA73D-1E56-3A1D-9F9F-971F3BF8C136> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x971be000 - 0x971c1fff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x971c2000 - 0x971c3ffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x974dc000 - 0x978bffff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x978c4000 - 0x97a4dff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x97a4e000 - 0x97a73ff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
0x97a74000 - 0x97a91fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x97aac000 - 0x97ad0fff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x97ad3000 - 0x97b00ffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x97b01000 - 0x97b05fff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x97b06000 - 0x97ebeffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x97ed0000 - 0x97f2afff com.apple.ImageCaptureCore (5.0.2 - 5.0.2) <BB0D85EE-A85D-3E7B-B04E-720886553258> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x97f2b000 - 0x97f4bffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x97f4c000 - 0x97f50ffc libGIF.dylib (849) <2F1DE1C6-4779-35A6-8ED5-BBF8ADD5962A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x97f51000 - 0x97fb5ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x97fb6000 - 0x97fe6ff3 libtidy.A.dylib (15.10) <F2F4E000-E305-3089-91E6-3DB0ED07E74A> /usr/lib/libtidy.A.dylib
0x97fe7000 - 0x982a7ff3 com.apple.security (7.0 - 55179.11) <165A3105-9ADF-329B-93FC-3C8EFAEDDD13> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x982ab000 - 0x985c9ff3 com.apple.Foundation (6.8 - 945.16) <C4D95341-B4FF-30AC-815A-A23C019C57A3> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x985ca000 - 0x985fbfff com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x985fc000 - 0x98606fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x98607000 - 0x98630ff7 libRIP.A.dylib (331.0.4) <FE496AFC-420A-3712-BC79-FC8C63ADB73D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x98631000 - 0x9868fff7 com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <953DD669-8C6E-387D-AB3F-D8C8965347DF> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x98690000 - 0x986a6fff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x986a7000 - 0x986e8ff7 com.apple.framework.CoreWiFi (1.2.2 - 122.12) <D9479FFE-2D79-373C-9F73-E746664ACD5C> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x986e9000 - 0x9871cffb com.apple.GSS (3.0 - 2.0) <9566A96D-C296-3ABD-A12A-E274C81C0B25> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x98743000 - 0x98749fff libGFXShared.dylib (8.7.25) <4268BFAF-4529-3B40-A8B9-66F176AC20CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x9874e000 - 0x9885bff3 com.apple.ImageIO.framework (3.2.0 - 849) <B34C2380-51F6-38B1-BB6C-C2E5185D90EF> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x9885c000 - 0x98865ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x98866000 - 0x98c83fff FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x98c84000 - 0x98c84ffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
0x98c85000 - 0x98cedff7 com.apple.framework.IOKit (2.0.1 - 755.22.5) <F9A70D23-1108-3616-9DE3-6C5730CA7AB2> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x98cf6000 - 0x98d04fff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x98d05000 - 0x98d0cfff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x98d0d000 - 0x98d24ff4 com.apple.CoreMediaAuthoring (2.1 - 914) <37C0A2C7-73B3-39BC-8DE1-4A6B75F115FC> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthor ing
0x98d33000 - 0x98d5cfff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x98d5d000 - 0x98e5bff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x98e5c000 - 0x994e8ff3 com.apple.CoreAUC (6.16.13 - 6.16.13) <3DCF4456-AF8D-3E87-B00C-C56055AF9B8E> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x994e9000 - 0x994f7fff com.apple.opengl (1.8.7 - 1.8.7) <0631EC1D-833B-39D2-A907-A9F7617E5504> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x994f8000 - 0x994fefff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x994ff000 - 0x99546ff3 com.apple.CoreMedia (1.0 -BasheraBlack there should not be any entries in your host file related to Adobe. Please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for additional details.
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Upgrading Adobe Application Manager gives error A12E1 - now what?
Just wanted to install Flash. But Application Manager first needed upgrading and it stalls on an error like "seems to be a problem with installation (error code A12E1)". What do I have to do now? I got a similar error code 5 weeks ago, and to remove the Application Manage I had to remove ALL Adobe apps first! I really hope there is another way of fixing this.
Download the latest version of AAM here and install it:
Adobe - Adobe Application Manager : For Windows
Adobe - Adobe Application Manager : For Macintosh
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