Adobe Applications Crash when Clicking on Smart Folders

APPLICATIONS EFFECTED: Adobe InDesign Cs6, Adobe Indesign CS5.5 and Adobe Illustrator CS5.5 on Mac OSX 10.8 (Mountain Lion)
THE PROBLEM: The above applications will crash when clicking on File > Open and selecting a Smart Folder in the sidebar.
STEPS TAKEN TO FIX THE PROBLEM:
I have done a clean install of my system and have updated to the latest versions of all software, yet the problem remains.
I have also done a clean install on another system and it also has the same problem.
BACKGROUND INFO:
Information about smart folders can be found here:
http://support.apple.com/kb/PH4158
This is a clear bug, so where can I get help to get a fix for the problem?

Are the folders in question inside your home folder? If not, where are they?
Before you do anything else, I suggest you quit Dropbox and see whether there's any change.

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