Adobe Applications Manage rin Yosemite Kaput. Advisor directs me here. another Adobe Run-around. CS5 Extended still crashing with Eyedropper when moved to desktop.

Adobe Applications Manage rin Yosemite Kaput. Advisor directs me here. Another Adobe Run-around. CS5 Extended still crashing with Eyedropper when moved to desktop.

I'm sorry to report that I've not yet figured out how to go about this 'Cleaning'. I've run the cleaner on the Applications Manager, then attempted to reinstall the downloaded Applications Manager and again I get the same message as above. I attempted to trash the Applications Folder and rerun the installer. That did not work. I then moved the downloaded Applications folder to the utilities folder and restarted CS5>Updates. It reports, again it can't find/or is damaged Applications Manager. I will now take the folder out of the trash and return it to the Utilities folder.
If I run the Recovery tool on Photoshop will I uninstall Photoshop or will it only 'clean' it. Does it mean I will lose any third party plugins?
I do thank you for your continued support. This is the first time a requested answer/suggestion to my troubles has been promptly be addressed by 'Adobe'. I am also pleased I can reply to an email to aid in resolving questions.
Again, Thanks!
CB

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I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

'''Except 8.0.x version also supported version is 3.6.24 '''you can find it here:
http://www.mozilla.org/en-US/firefox/all-older.html
check the system requirements:
http://www.mozilla.org/en-US/firefox/3.6.24/system-requirements/
see also:
[https://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox Installing a previous version of Firefox]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

The adobe application manager cannot install updates since it says that another installer is running

The adobe application manager cannot install updates since it says that another installer is running?? Another installer is not running, any way to fix this?

We can't know. You are not providing any system information or other details. Restart your system, make sure to sign in as admin, then try again.
Mylenium

Unable to install updates nor exclusive features; Adobe Application Manager damaged?

I've acquired a Spanish student's subscription of Adobe Creative Cloud, and downloaded Photoshop CS6 Extended, Flash CS6 Professional and Illustrator CS6. However, I have two issues related to downloading updates:
When I try to update or download an application, the Adobe Application Manager shows the message "Downloading error | Adobe Application Manager is damaged and it is necessary to resinstall it. Download it now or contact with customer's support."
However I reinstalled AAM three times, but instead of reinstalling, shows the message "Updating Adobe Application Manager" and after the installation, running AAM again shows the same message.
I cannot access to the Adobe Creative Cloud exclusive features of Photoshop and Illustrator, showing the application as if it was activated by a serial, and not by subscription.
I am using a Windows Vista 32-bit operating system.
Update: The version of AAM is 6.2

I have the same issue, particularly with Pixel Bender 2.5, all the other upgrades get installed correctly without trouble but this one always fail, the message I get is the same one every time:
Adobe Pixel Bender Toolkit 2.5 Update
Installation failed
Can you point me in the right direction? It seems to me that the patch is faulty.
Thanks.
Update 01/15/2011
Here's another update on my issue with Adobe Application Manager, I just realized today that actually none of the available upgrades got installed. Although it only marks an error with Pixel Bender, other components such as Photoshop, Premiere and others aren't being upgraded either even when the program tells you otherwise, what I mean is that for example there's Photoshop 12.0.2 available for download so I click on "Update"; the files get downloaded and installed with no error message being displayed but when I check the software it is still version 12.0.1, the same is happening with Premiere and another one, can't remember which one.
This is additional to the issue of Pixel Bender being unable to upgrade.
Please advise,
Thanks,
David.
Update 01/16/2011
I tried to download all the available updates individually from the Adobe website, the only one that went through was Photoshop, but then when I double clicked it to install it the same faulty application manager launched and I got the same behavior than before, it runs the installation and displays a message that states that everything was installed correctly, yet there no upgrade performed.
All the rest of the available downloads failed to mount.
Also the speed for download is excessively low, I checked my connection and the issue is not on my end, but yours.
This is starting to become very frustrating.

When i download an application, the adobe application manager is quitting why?

When i need to download an application from this site as a trial version, the application manager is quitting! Can somobody resolve my problem?

Thanks for the reply! Romit i upgraded my system into Maverick 10.9. Before i was using Lion 10.8.4. Hope you could help me regarding this matter.
regards,Frenz
Date: Wed, 11 Dec 2013 05:42:19 -0800
From: [email protected]
To: [email protected]
Subject: When i download an application, the adobe application manager is quitting why?
    Re: When i download an application, the adobe application manager is quitting why?
    created by Romsinha in Adobe Creative Cloud - View the full discussion
Hi frenzeus,
Please specify the OS you are using?
Regards,
Romit Sinha
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Unable to install the latest version of Adobe Muse via Adobe Application Manager

I´m a user of Creative Suite applications and all of them have been updated successfully with the exception of the latest version of Adobe Muse.
I´m unable to install it. I get error DW 050
I´m using Windows 7 64 bit.
All previous versions of Adobe Muse have been installed OK.
Following a forum discussion I could read, I uninstalled the previous version, but the installation fails again.
Does any body know how to solve this issue?

Dear Sachin:
Thank you for your help, however I have to get back to you to inform that after downloading the new package based on the link that you´ve provided, I´m still unable to execute the application. I get the message: “block by the administrator” and also another message: “the editor of this program is unknown and unsafe”. Please note that all other programs from Adobe´s Creative Cloud have been downloaded and installed with success. All Adobe Creative programs have been installed on my computer several months ago and all are working fine so far. This morning I installed an update for Photoshop without any problem. It seems that the problem persists only with Muse. I have to highlight that I´m the administrator of my PC and therefore all applications are currently being executed as administrator. I have never had the intention to block any program, including obviously Adobe´s Creative Suite programs.
Could you please let me know how to splve this problem?
Michael.
De: Sachin Hasija [email protected]
Enviado el: lunes, 28 de enero de 2013 18:57
Para: retonxxy
Asunto: Unable to install the latest version of Adobe Muse via Adobe Application Manager
Re: Unable to install the latest version of Adobe Muse via Adobe Application Manager
created by Sachin Hasija <http://forums.adobe.com/people/Sachin+Hasija> in Help with using Adobe Muse - View the full discussion <http://forums.adobe.com/message/5028441#5028441

Adobe application manager won't open

I just subscribed to Adobe Cloud CC , but my download won't work because Adobe application Manager won't launch.
Any suggestions ?
Vic

The Adobe Application Manager is normally started from Photoshop menu Help>Updates. Is this what you referring to or are you referring to the Creative Cloud desktop application?

CS6: Adobe Application Manager - Error A12E1

Hello,
I am getting Error Code: A12E1 when trying to run Adobe Application Manager.
System: Windows 7 64-bit
Software: CS6 Production Premium CS6
I have tried the following:
Restarted
Started the program with "Run-As Administrator"
Downloaded and re-installed Adobe Application Manager
Renamed the C:\Program Files (x86)\Common Files\Adobe\OOBE folder, and tried all methods above.
Here is the entry in the PDApp.log for the install:
12/04/14 10:04:09:343 | [INFO] | | ASU | PIM | PIM | | | 2784 | This schema version does not have Applet Relationship Info Table
12/04/14 10:04:09:343 | [INFO] | | ASU | PIM | PIM | | | 2784 | SUCCESS deleteAppletRegInfoRecords.
12/04/14 10:04:09:374 | [INFO] | | ASU | PIM | PIM | | | 2784 | SUCCESS deletePackageUpgradeInfoRecords.
12/04/14 10:04:09:374 | [INFO] | | ASU | PIM | PIM | | | 2784 | SUCCESS deletePackageInstallationInfoRecords.
12/04/14 10:04:09:421 | [INFO] | | ASU | PIM | PIM | | | 2784 | SUCCESS insertPackageUpdateList.
12/04/14 10:04:09:421 | [INFO] | | ASU | PIM | PIM | | | 2784 | SUCCESS insertAppletRegInfoList.
12/04/14 10:04:09:421 | [INFO] | | ASU | PIM | PIM | | | 2784 | SUCCESS insertAppletRelInfoList.
12/04/14 10:04:09:452 | [ERROR] | | ASU | PIM | PIM | | | 2784 | Failed to create backup folder.
12/04/14 10:04:09:499 | [FATAL] | | ASU | PIM | PIM | | | 2784 | Failed to create backup folder C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core
12/04/14 10:04:09:514 | [FATAL] | | ASU | PIM | PIM | | | 2784 | package installation failed and the return code was 50
12/04/14 10:04:09:514 | [ERROR] | | ASU | PIM | PIM | | | 2784 | Failed to install with return code: 50
Previous to this, CS6 was uninstalled, cleaner tool ran, and re-installed.
Any and all recommendations would be greatly appreciated!
Thanks!
Jayson

Jayson please see A12E1 error installing Creative Cloud products | CC for information on how to resolve error A12E1.

How do I update Adobe Application Manager?

My current Adobe Application Manager version is 7.0.0.233 (7.0.0.233).
I keep getting error code U44M1I20 when I want to upgrade CS6.
Thank you for your help.
Olivier

Hi,
Screenshot attached
Thanks

Enable Adobe Application Manager for Auto Updates

Hello all,
I originally had Adobe Application Manager enabled, which gave me update sto all my adobe products. But I accidentally disabled it and now I cannot seem to find it anywhere on my computer. I have checked in my program files and in my applications.
Can someone help me re-enable it?
Thank you very much.

So doing this in any of my adobe products will invoke the Update Manager so that Adobe will scan for updates for all my adobe products, not just the one in which I did Help>Check for Updates?

How do I reinstall Adobe Application Manager

My Adobe Application Manager would not allow me to open and use Adobe Acrobat Pro. In playing around with it I removed the Application Manager from my Utilities File. I cannot put it back. How do I reinstall Adobe Application Manager on my iMac?

You can reinstall the Adobe Application Manager using this link http://www.adobe.com/applicationmanagerpatch/index.html.

Updating Adobe Application Manager silently in an Enterprise, how?

Hi
We have deployed Creative Cloud CS6 on Windows 7 and now the Adobe Application Manager (PDApp) needs to be updated to work, but the remoteupdatemanager doesn't update that component. I've tried seaching for at solution on how to get it working without any result.
Any enterprise users care to share how they do it or are you having the same problem?
Currently Creative Cloud have only been a license-wise positive experience, installation-wise it's a nightmare compared to the pre-Creative Cloud days. Still trying to get CC working on Windows 8 with a cpp generated 32-bit package.
Cheers,
Anders

Hi,
Just create a simple package with CCP and deploy it (containing any product or update). The latest Adobe Application manager will be automatically updated.
Thanks
Saransh Katariya | Adobe Systems

Downloading - Adobe Application Manager PROBLEM

I had 2.5gb left on my C: drive (SSD) where Windows 7 64 bit is installed. I told your Adobe Application Manager to install my new Cloud Programs on E:\Adobe Programs. I have installed Photoshop, Acrobat and Dreamweaver. Now, the Adobe Application Manager program keeps telling me I don't have enough space on C: to install.
1. Is it using C: as a Temp area for downloads? If show you need to change that to the drive I am installing too or many people are going to have the same problem.
2. Is this program leaving Temp files undeleted?. I went from having 2.5 Gb to now only having 398Mb.
3. Where in the Temp File Download Area? (I need to clean it up to get my wasted disk space back, as I told it to install on E:)
Thanks,

Hi Gregory,
I'm in the same boat : I'm also running Windows 7 on C: residing on an SSD drive with 2-3GB space left, and also got the same message.
1. Is it using C: as a Temp area for downloads?
Apparently, it is. If I remember correctly, the precise message was saying something about "...unable to extract..." or something along that line. Which means the problem is even worse:
First the AAM will use our precious space on C: to download the install archive, THEN it will try to extract it (again on C:) - effectively needing about twice the space of the download (at least temporarily), and only after that (I guess) will it install to the location you gave it (E: in your case).
While I can't prove this, I'm pretty sure this is the way it works (or will work - once you have enough space left on C:)
My current workaround: I use the "regular" download pages for the various CS6 apps (i.e. from the product pages on adobe.com), which in turn will use Adobe Download Assistant (NOT to be confused with AAM) to actually download the installer archives. As opposed to its "younger brother" for the Creative Cloud, this older/simpler assistant actually let's you choose where to download. After the download I can install the products just as usual (as if Creative Cloud didn't even exist), but first choosing "trial mode".
However, they don't really go into the 30 day trial because I register them with my Adobe ID (which "knows" that I got a Creative Cloud membership) and everything's fine.
After re-opening AAM, it even showed me the CS6 apps downloaded via this "workaround" as "installed", so I guess the end result isn't any different than what I would have gotten if actually using the AAM.
(Note: If any Adobe employee reads this I'd be glad about a confirmation that this is indeed the case, though)
2. Is this program leaving Temp files undeleted?. I went from having 2.5 Gb to now only having 398Mb.
Mmmh, might be the case - although I didn't observe this. Did you still have AAM open while checking your disk space? If so, try checking again after closing it. Most programs only clean up after themselves when closing them.
3. Where in the Temp File Download Area? (I need to clean it up to get my wasted disk space back, as I told it to install on E:)
I can't exactly tell you where, but I'd suspect some directory under
c:\users\<Your Username>\Appdata\Local\Adobe
and/or maybe under
c:\users\<Your Username>\Appdata\Local\Temp
Good luck in finding it / cleaning up your C: drive. (And if not, I hope my little trick mentioned above may also help you.)
Regards,
Manuel
P.S.: Please, Adobe: Let us choose a) where AMM downloads its files and b) don't blindly assume everyone's got plenty of disk space on C: to extract gigabytes of data.

Error message: "Adobe Application Manager "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem". When following the link, Adobe Support Advisor has been discontinued 'because their products are now so stable. -I can

I receive a message when trying to open Photoshop CS6, Illustrator CS6, etc., then when I try to follow the directions for troubleshooting, the installer fails to initialize.
Error message: "Adobe Application Manager is needed to resolve this problem. However it is missing or damaged". Then, after download, the program fails to load and displays this message: "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem". When following the link, Adobe Support Advisor has been discontinued 'because their products are now so stable. -I can see how stable they are.. How do I get assistance with Installer issues?
Any helpful thoughts?

Hi David,
Kindly try out the steps in the below mentioned link to install Creative Cloud.
Error: "Installer failed to initialize" | Windows
Thanks,
Atul Saini

Just completed a clean install of CS6 Photoshop on my Yosemite Mac Book Pro and the Adobe Application Manager does not work and cannot install a fresh copy from Adobe

Just re-installed a fresh copy of CS6 Photoshop on my Yosemite Mac Book Pro and somehow the Adobe Application Manager does not work and therefore cannot verify my copy. What should I do?
I get a message saying that Adobe Application Manager may be damaged and that I should install a new version of AAM. But after downloading a fresh copy of AAM and doing the install, the program (AAM) still will not install. It is like an infinite loop!
Please, someone help!
Thanks!

HI gener7!
I'm sorry but I am not on Creative Cloud. I'm still on CS6 and it was the Adobe Application Manager that wasn't working and I could not install the update to this application. My AAM version is: 8.0.0160
The link you provided was the update that I wanted to install but it does not work. A window shows up during that install that says:
We've encountered the following issues.
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.
and then the link to the Adobe Support Advisor which leads to a "Adobe Support Advisor has been discontinued" page.
Thanks!

Adobe Applications Manage rin Yosemite Kaput. Advisor directs me here. another Adobe Run-around. CS5 Extended still crashing with Eyedropper when moved to desktop.

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