Adobe Apps Constantly Ask for the Same Updates
Hello, This is a frustrating problem that's been driving me nuts for weeks... I install the updates for all my creative cloud apps. Then, next time I log in, SURPRISE, the same apps need to be updated again with the same updates. It's a crazy annoying loop that is starting to kill my productivity. Here's my system info: MacPro Late 2013, 3.5 GHZ 6 Core with 32 GB of Ram with dual AMD FirePro D500s. I'm running OSX 10.9.2 I've searched the forums and tried the method on this thread: http://forums.adobe.com/message/6005305#6005305#6005305 That DOES NOT work. I tried it repeatedly under different logins. Nada. Same apps need to be updated. C'mon, Adobe. Fix this! Give me some help (I tried phone support, but that was useless and outsourced).
Seriously, Adobe? You got nothing....
I'm not the only one this is happening to. This is a HUGE problem with creative cloud that you're flat out ignoring. At least let me know you've got something in the works.
Similar Messages
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I updated my mac 10.8 to mavericks but after installation the app store ask for the same software update again..i have a slow connection..i cannot install it again and again..what should i do?
In case you are not aware, Mavericks requires a high speed broadband connection.
In the event you need to restore or repair the starutp disk, OS X Recovery also requires a broadband connection as noted here > About OS X Recovery
You can check your download speed here > Speedtest.net
15Mbps or less, you may not be able to install Mavericks or use OS X Recovery. -
Well I have a new macbook pro and there is a software update available and after i update it, it keeps asking for the same thing to update over and over again! What can be done?
The App Store version sometimes gives problems. As you can't install 10.8.4 from the App Store, download and install the Combo edition > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US This edition will work and will update OS X to the most recent version, in that case, 10.8.4
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In AppStore.app for some reason when I try to update my apps, it asks for the wrong user account than the one that I am logged in with. This makes me unable to update my apps
You would have downloaded those apps with the wrong Apple ID then created a new Apple ID which is the on you are on now. This is acting as normal because all content downloaded from the iTunes and App Store is attached to the Apple ID it was downloaded with. To stop this you would delete the apps and redownload them with your current Apple ID you are signed in with.
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I got my adobe creative license but the app are asking for the serial number. What can I do?
I got my adobe creative license but the app are asking for the serial number. What can I do?
Welcome to Adobe Forum,
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
Windows:
In windows 7 navigate to following location:
/windows/system32/drivers/etc
1. look out for "Hosts" file
2. Open it with notepad
3. Check if you have any entry for Adobe
4. Remove the entries and try again launching any product from CC
Mac:
1. Please click on "Go" and navigate to /private/etc
2. Open "hosts" file and check out for any entries for Adobe.com
3. Remove the entries and save the file
4. try again launching any product from CC
You can refer :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Regards,
Rajshree -
When I try to open the iphoto it keeps on asking for the software update, but when I click on the software update it says that all the software in the computer are up to date. I still cant open the iphoto, what should I do?
How old is your Mac? If it's very recent you need to update via the App Store
If you purchased at the App Store you need to update via the App Store
Otherwise you update via Softare Update
If you have moved iPhoto from the default location (i.e. into a Folder) then the updater won't find it. Move it back.
If you have renamed iPhoto, the updater won't find it. Change it back.
Regards
TD -
Need help Changing the previous owners settings for the app store. I can't buy any apps. Because it asks for previous owners information.
I had this same problem, and it was erased.
For some really odd reason iPads sometimes retain the last user iTunes account on first visit to the iTunes store.
I am thinking it is actually the iTunes store recognising the iPad, and so 'helping' by showing the last log in settings.
So I would also recommend Erase All Content and Settings to start.
If that was done then what you need to do is log in, or create your own itunes account.
This is in Settings, Store.
create your own iTunes account (or log in with an old one).
Purchase something.
Then (as long as you don't have any app from the last owner on) it should never ask for the old account again. -
Just like the description above. Changed my Apple ID online and in the phone, but when I go to the App Store it asks for the password to the old ID. Then when I put the password in it says that it's incorrect.
Go to settings>store and make sure the new apple ID is logged in at the bottom of the page.
If not, log out of the old one and sign in with the new one. -
i recieved an iphone 4 that was diasabled and i was wandering if i restore the iphone with the current icloud on it will it ask for the icloud after restoring
Yes.
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I signed in on my phone with my wife's Apple ID and downloaded an app then signed out of hers. I signed back in with mine and now, my phone remembers I did that obviously because it says I have apps that need to be updated and when I chose to update them, the phone asks for her password tho it's signed in under my Apple ID.
There may be several that were bought with your Apple ID. but somewhere in the updates there must be one associated with that other ID.
You can update one by one, until you find the one that requires the other Apple ID. -
I have an old iphone with old itunes accounts. I have signed out of these in the settings tab and put in the new account, however when i go to the App store to update apps it comes up with the old account and there are no other options. I cannot see this account anywhere else, does anyone have any suggestions?
You can't. Apps are forever tied to the AppleID that purchased them. Delete the apps with the old AppleID and purchase them with the new AppleID.
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It is really frustratating me, as ALL my Apps are really out of date. Please help.
You will need to use that old Apple ID and password to update any apps you purchased using that account. So you will either need to recover that Apple ID, which if you forgot the password you should be able to reset here:
http://iforgot.apple.com
or you will need to delete all those apps and repurchase them using your current Apple ID.
Regards. -
PLZ HELP!!!!!!!!
Seenz a week ago, my computer has been asking me for security code but everytime I fill it in it sayz Unvalid code!????& its gettinq me mad becuase ipayd for some appz & it doesnt download them anymore soooo!!.... ***!!.....???? get diz fixd!PLZ
or does anyone know why it doesnt work?
I checkd every number bt it didnt work....???Do you have pirated apps on your Mac?
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Why is it, since the last iTunes update, I'm asked to update my billing information every time I try to download or update an app?
iTunes claims that my account has been used on another machine, but it's only running on my iPhone and my laptop as always.
Help. It's bugging me.Lt Chu
You can buy an iTunes card and redeem it at the on-line store.
Cheers -
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